<SEC-DOCUMENT>0001104659-15-018213.txt : 20150309
<SEC-HEADER>0001104659-15-018213.hdr.sgml : 20150309
<ACCEPTANCE-DATETIME>20150309171650
ACCESSION NUMBER:		0001104659-15-018213
CONFORMED SUBMISSION TYPE:	10-K
PUBLIC DOCUMENT COUNT:		20
CONFORMED PERIOD OF REPORT:	20141231
FILED AS OF DATE:		20150309
DATE AS OF CHANGE:		20150309

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			TELETECH HOLDINGS INC
		CENTRAL INDEX KEY:			0001013880
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-HELP SUPPLY SERVICES [7363]
		IRS NUMBER:				841291044
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		10-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	001-11919
		FILM NUMBER:		15686094

	BUSINESS ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
		BUSINESS PHONE:		303-397-8100

	MAIL ADDRESS:	
		STREET 1:		9197 S PEORIA STREET
		CITY:			ENGLEWOOD
		STATE:			CO
		ZIP:			80112
</SEC-HEADER>
<DOCUMENT>
<TYPE>10-K
<SEQUENCE>1
<FILENAME>a15-1337_110k.htm
<DESCRIPTION>10-K
<TEXT>


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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="border:none;margin:0in 0in .0001pt;padding:0in;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Arial" style="font-size:18.0pt;font-weight:bold;">UNITED STATES SECURITIES AND EXCHANGE COMMISSION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Washington,&nbsp;D.C. 20549</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Arial" style="font-size:18.0pt;font-weight:bold;">Form&nbsp;10-K</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(Mark One)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="font-size:12.0pt;margin:0in 0in .0001pt .5in;text-indent:-.25in;"><b><font size="3" face="Wingdings" style="font-size:12.0pt;font-weight:bold;">x</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160; </font></b><b><font face="Arial" style="font-weight:bold;">ANNUAL REPORT PURSUANT TO SECTION&nbsp;13 OR 15(d)&nbsp;OF THE SECURITIES EXCHANGE ACT OF 1934</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">For the fiscal year ended December&nbsp;31, 2014</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">or</font></b></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="font-size:12.0pt;margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="3" face="Wingdings" style="font-size:12.0pt;">o</font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font face="Arial" style="font-weight:bold;">TRANSITION REPORT PURSUANT TO SECTION&nbsp;13 OR 15(d)&nbsp;OF THE SECURITIES EXCHANGE ACT OF 1934</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">For the transition period from &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; to &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Commission File Number: 001-11919</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="5" face="Arial" style="font-size:18.0pt;font-weight:bold;">TeleTech Holdings,&nbsp;Inc.</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">(Exact name of registrant as specified in its charter)</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Delaware</font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="48%" valign="top" style="padding:0in 0in 0in 0in;width:48.92%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">84-1291044</font></b></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">(State or other jurisdiction of</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">incorporation or organization)</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="48%" valign="top" style="padding:0in 0in 0in 0in;width:48.92%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">(I.R.S. Employer</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Identification No.)</font></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">9197 South Peoria Street</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Englewood, Colorado 80112</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">(Address of principal executive offices)</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Registrant&#146;s telephone number, including area code:</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(303)&nbsp;397-8100</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<div align="center" style="margin:0in 0in .0001pt;text-align:center;"><hr size="1" width="25%" noshade color="black" align="center"></div>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Securities registered pursuant to Section&nbsp;12(b)&nbsp;of the Act:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Title&nbsp;of&nbsp;each&nbsp;class</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="48%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:48.92%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Name&nbsp;of&nbsp;each&nbsp;exchange&nbsp;on&nbsp;which&nbsp;registered</font></b></p>    </td>   </tr>
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<td width="48%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:48.94%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Common Stock, $0.01&nbsp;par value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="48%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:48.92%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">NASDAQ Global Select Market</font></b></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Securities registered pursuant to Section&nbsp;12(g)&nbsp;of the Act: <b>None.</b></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by checkmark if the registrant is a well-known seasoned issuer, as defined in Rule&nbsp;405 of the Securities Act.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" face="Arial" style="font-size:10.0pt;"> No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934. Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" face="Arial" style="font-size:10.0pt;"> No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark whether the registrant (1)&nbsp;has filed all reports required to be filed by Section&nbsp;13 or 15(d)&nbsp;of the Securities Exchange Act of 1934 during the preceding 12&nbsp;months (or for such shorter period that the registrant was required to file such reports) and (2)&nbsp;has been subject to such filing requirements for the past 90&nbsp;days. Yes </font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font><font size="2" face="Arial" style="font-size:10.0pt;"> No </font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule&nbsp;405 of Regulation S-T (&#167;232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Yes</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp; No </font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark if disclosure of delinquent filers pursuant to Item&nbsp;405 of Regulation&nbsp;S-K (&#167;&nbsp;229.405) is not contained herein, and will not be contained, to the best of registrant&#146;s knowledge, in definitive proxy or information statements incorporated by reference in Part&nbsp;III of this Form&nbsp;10-K or any amendment to this Form&nbsp;10-K.&nbsp;&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of &#147;large accelerated filer,&#148; &#147;accelerated filer&#148; and &#147;smaller reporting company&#148; in Rule&nbsp;12b-2 of the Exchange Act. (Check one):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Large   accelerated filer&nbsp; </font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="38%" valign="top" style="padding:0in 0in 0in 0in;width:38.76%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accelerated   filer&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="38%" valign="top" style="padding:0in 0in 0in 0in;width:38.76%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-accelerated   filer&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" face="Arial" style="font-size:10.0pt;"> (Do not check if a smaller reporting company)</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="38%" valign="top" style="padding:0in 0in 0in 0in;width:38.76%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Smaller   reporting company&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Indicate by check mark whether the registrant is a shell company (as defined in Rule&nbsp;12b-2 of the Exchange Act).&nbsp;&nbsp;Yes&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">o</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;No&nbsp;</font><font size="2" face="Wingdings" style="font-size:10.0pt;">x</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of June&nbsp;30, 2014, the last business day of the registrant&#146;s most recently completed second fiscal quarter, there were 48,732,502&nbsp;shares of the registrant&#146;s common stock outstanding. The aggregate market value of the registrant&#146;s voting and non-voting common stock that was held by non-affiliates on such date was $495,904,505 based on the closing sale price of the registrant&#146;s common stock on such date as reported on the NASDAQ Global Select Market.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of February 28, 2015, there were 48,307,893&nbsp;shares of the registrant&#146;s common stock outstanding.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">DOCUMENTS INCORPORATED BY REFERENCE</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="1" face="Arial" style="font-size:6.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Certain information required for Part&nbsp;III of this report is incorporated by reference to the proxy statement for the registrant&#146;s 2015 annual meeting of stockholders.</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">DECEMBER 31, 2014 FORM&nbsp;10-K</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TABLE OF CONTENTS</font></b><a name="TableOfContents"></a></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Page&nbsp;No.</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#CautionaryNoteaboutForwardlooking_172535" title="Click to goto ">CAUTIONARY NOTE ABOUT FORWARD-LOOKING STATEMENTS</a></font></b></p>    </td>
<td width="8%" valign="top" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">ii</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="top" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#AvailabilityOfInformation_172545" title="Click to goto ">AVAILABILITY   OF INFORMATION</a></font></b></p>    </td>
<td width="8%" valign="top" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">ii</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#Parti_105839" title="Click to goto ">PART&nbsp;I</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1_business_105849">Item   1.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1_business_105849">Business</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1a_riskFactors_110256">Item   1A.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1a_riskFactors_110256">Risk Factors</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1b_unresolvedStaffComments_110811">Item 1B.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item1b_unresolvedStaffComments_110811">Unresolved Staff   Comments</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item2_properties_110816">Item   2.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item2_properties_110816">Properties</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item3_legalProceedings_111001">Item 3.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item3_legalProceedings_111001">Legal Proceedings</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item4_mineSafetyDisclosures_111006">Item 4.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item4_mineSafetyDisclosures_111006">Mine Safety   Disclosures</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#Partii_111011" title="Click to goto ">PART&nbsp;II.</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item5_marketForRegistrantsCommonE_111015">Item 5.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item5_marketForRegistrantsCommonE_111015">Market for   Registrant&#146;s Common Equity, Related Stockholder Matters and Issuer Purchases   of Equity Securities</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item6_selectedFinancialData_103649">Item 6.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item6_selectedFinancialData_103649">Selected Financial   Data</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item7_managementsDiscussionAndAna_103654">Item 7.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item7_managementsDiscussionAndAna_103654">Management&#146;s   Discussion and Analysis of Financial Condition and Results of Operations</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item7a_quantitativeAndQualitative_105922">Item 7A.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item7a_quantitativeAndQualitative_105922">Quantitative   and Qualitative Disclosures About Market Risk</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item8_financialStatementsAndSuppl_111608">Item 8.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item8_financialStatementsAndSuppl_111608">Financial   Statements and Supplementary Data</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9_changesInAndDisagreementsWi_111616">Item 9.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9_changesInAndDisagreementsWi_111616">Changes in and   Disagreements with Accountants on Accounting and Financial Disclosure</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9a_controlsAndProcedures_111642">Item 9A.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9a_controlsAndProcedures_111642">Controls and   Procedures</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9b_otherInformation_111702">Item 9B.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item9b_otherInformation_111702">Other Information</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#Partiii_112434" title="Click to goto ">PART&nbsp;III</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item10_directorsExecutiveOfficers_112436">Item 10.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item10_directorsExecutiveOfficers_112436">Directors,   Executive Officers and Corporate Governance</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item11_executiveCompensation_112442">Item 11.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item11_executiveCompensation_112442">Executive   Compensation</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item12_securityOwnershipOfCertain_112449">Item 12.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item12_securityOwnershipOfCertain_112449">Security   Ownership of Certain Beneficial Owners and Management and Related Stockholder   Matters</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item13_certainRelationshipsAndRel_112501">Item 13.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item13_certainRelationshipsAndRel_112501">Certain   Relationships and Related Transactions, and Director Independence</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item14_principalAccountantsFeesAn_112504">Item 14.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item14_principalAccountantsFeesAn_112504">Principal   Accountants Fees and Services</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="81%" valign="top" style="padding:0in 0in 0in 0in;width:81.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#Partiv_112521" title="Click to goto ">PART&nbsp;IV</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item15_exhibitsAndFinancialStatem_112522">Item 15.</a></font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#Item15_exhibitsAndFinancialStatem_112522">Exhibits and   Financial Statement Schedules</a></font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">44</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#Signatures_113009" title="Click to goto ">SIGNATURES</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;"><a href="#IndexToTheConsolidatedFinancialSt_113441" title="Click to goto ">INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS OF   TELETECH HOLDINGS,&nbsp;INC.</a></font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CAUTIONARY NOTE&nbsp;ABOUT FORWARD-LOOKING STATEMENTS</font></b><a name="CautionaryNoteaboutForwardlooking_172535"></a></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">This Annual Report on Form&nbsp;10-K contains &#147;forward-looking statements&#148; within the meaning of Section&nbsp;27A of the Securities Act of 1933, Section&nbsp;21E of the Securities Exchange Act of 1934, and the Private Securities Litigation Reform Act of 1995, relating to our operations, expected financial position, results of operation, and other business matters that are based on our current expectations, assumptions, and projections with respect to the future, and are not a guarantee of performance.&#160; In this report, when we use words such as &#147;may,&#148; &#147;believe,&#148; &#147;plan,&#148; &#147;will,&#148; &#147;anticipate,&#148; &#147;estimate,&#148; &#147;expect,&#148; &#147;intend,&#148; &#147;project,&#148; &#147;would,&#148; &#147;could,&#148; &#147;target,&#148; or similar expressions, or when we discuss our strategy, plans, goals, initiatives, or objectives, we are making forward-looking statements.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We caution you not to rely unduly on any forward-looking statements. Actual results may differ materially from what is expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences as outlined but are not limited to factors discussed in the section of this report entitled &#147;Risk Factors&#148;. Our forward looking statements speak only as of the date that this report is filed with the United States Securities and Exchange Commission (&#147;SEC&#148;) and we undertake no obligation to update them, except as may be required by applicable laws.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">AVAILABILITY OF INFORMATION</font></b><a name="AvailabilityOfInformation_172545"></a></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc.&#146;s principal executive offices are located at 9197 South Peoria Street, Englewood, Colorado 80112. Electronic copies of our Annual Reports on Form&nbsp;10-K, Quarterly Reports on Form&nbsp;10-Q, Current Reports on Form&nbsp;8-K, Proxy Statements and any amendments to these reports are available free of charge by (i)&nbsp;visiting our website at http://www.teletech.com/investors/sec-filings/ or (ii)&nbsp;sending a written request to Investor Relations at our corporate headquarters or to investor.relations@teletech.com. TeleTech&#146;s SEC filings are posted on our corporate website as soon as reasonably practical after we electronically file such materials with, or furnish them to, the SEC. Information on our website is not incorporated by reference into this report.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">You may also access&#160; any materials that we file with the SEC at the SEC&#146;s Public Reference Room&nbsp;at 100 F. Street, N.E., Room&nbsp;1580, Washington, D.C. 20549 (telephone number 1-800-SEC-0330); or via&#160; the SEC&#146;s public website at www.sec.gov.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">ii<a name="PB_ii_105734_5335"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PART&nbsp;I</font></b><a name="Parti_105839"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;1.&nbsp;&nbsp;BUSINESS</font></b><a name="Item1_business_105849"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our Business</font></b><a name="OurBusiness_110316"></a></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. (&#147;TeleTech&#148;, &#147;the Company&#148;, &#147;we&#148;, &#147;our&#148; or &#147;us&#148;) is a customer engagement management service provider that delivers integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels. Our solutions are supported by 46,000 employees delivering services in 24 countries from 59 delivery centers on six continents. Our revenue for fiscal 2014 was $1,242 million.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Since our establishment as a Delaware corporation in 1982, we have helped clients strengthen their customer relationships, brand recognition and loyalty through customer engagement solutions. We deliver thought leadership, technology and innovation that create customer strategies designed to differentiate our clients from their competition; data analytics that personalize interactions and increase customer value; and integration services that connect clients&#146; customer relationship management (&#147;CRM&#148;) system to a cloud-based collaboration platform, leading to customer interactions that are seamless and relevant.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our services are value-oriented, outcome-based, and delivered on a global scale across all of our business segments: Customer Management Services (&#147;CMS&#148;), Customer Growth Services (&#147;CGS&#148;), Customer Technology Services (&#147;CTS&#148;) and Customer Strategy Services (&#147;CSS&#148;). Our integrated customer experience platform differentiates the Company by combining strategic consulting, data analytics, process optimization, system design and integration, operational excellence, and technology solutions and services.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We have developed tailored expertise in the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel and transportation industries. We target customer-focused industry leaders in the Global 1000 and serve more than 250 global clients.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To improve our competitive position in a rapidly changing market and stay strategically relevant to our clients, we continue to invest in innovation and growth businesses, diversifying our traditional business process outsourcing services of our CMS segment into higher-value consulting, data analytics, digital marketing and technology-enabled services. Of the $1,242 million in revenue we reported in 2014, approximately 26% or $318 million came from the CGS, CTS and CSS segments (our &#147;Emerging Segments&#148;), focused on customer-centric strategy, growth or technology-based services, with the remainder of our revenue coming from the traditional business process outsourcing focused CMS segment.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Consistent with our growth and diversification strategy, we continue to invest in technology differentiation, analytics, cloud computing and digital marketing. We also invest in businesses that accelerate our strategy: in 2014, we acquired Sofica Group, a Bulgarian customer management services company which provides our clients with the capabilities of 18 additional languages while contributing to the geographic and time zone diversity of our footprint; and rogenSi, a global leadership, change management and sales consulting company that further diversifies our consulting offerings.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">1<a name="PB_1_105855_7056"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business is structured and reported in the following four segments:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Operating Segments and Industry Verticals</font></b></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">CMS</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">CGS</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">CTS</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">CSS</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Automotive</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Automotive</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Communication</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Automotive</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Communication</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Financial Services</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Communication</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Financial Services</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Financial Services</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Government</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Financial Services</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Government</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Healthcare</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Healthcare</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Healthcare</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Healthcare</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Logistics</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Media and Entertainment</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Media and Entertainment</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Media and Entertainment</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Media and Entertainment</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Retail</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Retail</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Travel and Transportation</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.1%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our strong balance sheet, cash flows from operations and access to debt and capital markets provide us the financial flexibility to effectively fund our organic growth, capital expenditures, strategic acquisitions and incremental investments. Additionally, we continue to return capital to our shareholders via an ongoing stock repurchase program. As of December&nbsp;31, 2014, our cumulative authorized repurchase allowance was $637.3&nbsp;million, of which we repurchased 42.1&nbsp;million shares for $625.5&nbsp;million. For the period from January&nbsp;1, 2015 through February&nbsp;28, 2015, we purchased 212,100 additional shares at a cost of $4.7 million. The stock repurchase program does not have an expiration date. Effective February&nbsp;24, 2015, the Board of Directors authorized an additional $25 million for stock repurchases.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">On February&nbsp;24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech&#146;s performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic acquisitions, align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March&nbsp;16, 2015 to shareholders of record as of March&nbsp;6, 2015.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our Market Opportunity</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We believe that exceptional customer engagement creates sustainable economic value for our clients and our market opportunities are defined by the following trends:</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Increasing focus on customer   engagement to sustain competitive advantage. &#151; </font></i><font size="2" face="Arial" style="font-size:10.0pt;">Our ability to sustain a competitive advantage based on   price or product differentiation has significantly narrowed given the speed   of technological innovation. As customers become more connected and widely   broadcast their experiences across a variety of social networking channels,   the quality of the experience has a profound impact on brand loyalty and   business performance. We believe customers are increasingly shaping their   attitudes, behaviors and willingness to recommend or stay with a brand on the   totality of their experience, including not only the superiority of the   product or service but more importantly on the quality of their ongoing   service interactions. Given the strong correlation between high customer   satisfaction and improved profitability, we believe more companies are   increasingly focused on selecting third-party partners, such as TeleTech, who   can deliver an analytic-driven, integrated solution that increases the   lifetime value of each customer relationship versus merely reducing costs.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">2<a name="PB_2_110151_5335"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Increasing percentage of companies   consolidating their customer engagement requirements with the few select   partners who can deliver measurable business outcomes by offering an   integrated, technology-rich solution.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> &#151; </font><font size="2" face="Arial" style="font-size:10.0pt;">The proliferation of mobile communication technologies and   devices along with customers&#146; increased access to information and heightened   expectations are driving the need for companies to implement enabling   technologies that ensure customers have the best experience across all   devices and channels. These two-way interactions need to be received or   delivered seamlessly via the customer channel of choice and include voice,   email, chat, SMS text, intelligent self serve, virtual agents and the social   network. We believe companies will   continue to consolidate to third-party partners, like TeleTech, who have   demonstrated expertise in increasing brand value by delivering a holistic,   integrated customer-centric solution that spans strategy to execution versus   the time, expense and often failed returns resulting from linking together a   series of point solutions from different providers.</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">&nbsp;</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Focus on speed-to-market by companies   launching new products or entering new geographic locations</font></i><font size="2" face="Arial" style="font-size:10.0pt;">. &#151; As companies broaden their   product offerings and enter new markets, they are looking for partners that   can provide speed-to-market while reducing their capital and operating risk.   To achieve these benefits, companies select us because of our extensive   operating track record, established global footprint, financial strength,   commitment to innovation, and our ability to quickly scale infrastructure and   complex business processes around the globe in a short period of time while   assuring a high-quality experience for their customers.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our Strategy</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We aim to grow our revenue and profitability by focusing on higher margin, data and technology-enabled services that drive a superior customer experience and engagement. To that end we plan to continue:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Building deeper, more strategic relationships with   existing global clients to drive enduring, transformational change within   their organizations;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Pursuing new clients who lead their respective industries   and who are committed to the customer engagement as a differentiator;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Continued Investment in our Global Markets and Industries   sales leadership team;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Executing strategic acquisitions that further complement   and expand our integrated solution; and</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Investing in innovative technology-enabled platforms and   innovating through proprietary technology advancements, broader and globally   protected intellectual property, and process optimization.</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our Integrated Service Offerings and Business Segments</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We operate our business utilizing four operating and reportable segments, which provide an integrated set of services offering through design, technology enablement, management and growth:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Strategy Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We typically begin by engaging our clients at a strategic level. Through our strategy, change management and analytics-driven consulting expertise, we help our clients design, build and execute their customer engagement strategies. We help our clients to better understand and predict their customers&#146; behaviors and preferences along with their current and future economic value. Using proprietary analytic models, we provide the insight clients need to build the business case for customer centricity, to better optimize their marketing spend and then work alongside them to help implement our recommendations. A key component of this segment involves instilling a high performance culture through management and leadership alignment and process optimization.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">3<a name="PB_3_110202_5796"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Technology Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Once the design of the customer engagement is completed, our ability to architect, deploy and host or manage the client&#146;s customer management environments becomes a key enabler to achieving and sustaining the client&#146;s customer engagement vision. Given the proliferation of mobile communication technologies and devices, we enable our clients&#146; operations to interact with their customers across the growing array of channels including email, social networks, mobile, web, SMS text, voice and chat. We design, implement and manage cloud, on-premise or hybrid customer management environments to deliver a consistent and superior experience across all touch points on a global scale that we believe result in higher quality, lower costs and reduced risk for our clients. Through our proprietary Humanify&#153; technology, we also provide data-driven context aware SaaS-based solutions that link customers seamlessly and directly to appropriate resources, any time and across any channel.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Management Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We design and manage clients&#146; front-to-back office processes to deliver just-in-time, personalized, multi-channel interactions. Our front-office solutions seamlessly integrate voice, chat, email, e-commerce and social media to optimize the customer experience for our clients. In addition, we manage certain client back-office processes to enhance their customer-centric view of relationships and maximize operating efficiencies. Our delivery of integrated business processes via our onshore, offshore or work-from-home associates reduces operating costs and allows customer needs to be met more quickly and efficiently, resulting in higher satisfaction, brand loyalty and a stronger competitive position for our clients.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Growth Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We offer integrated sales and marketing solutions to help our clients boost revenue in new, fragmented or underpenetrated business-to-consumer or business-to-business markets. We deliver approximately $1 billion in client revenue annually via the acquisition, growth and retention of customers through a combination of our highly trained, client-dedicated sales professionals and our proprietary Revana Analytic Multichannel Platform</font><font size="1" face="Arial" style="font-size:6.5pt;position:relative;top:-3.0pt;">TM</font><font size="2" face="Arial" style="font-size:10.0pt;">. This platform continuously aggregates individual customer information across all channels into one holistic view so as to ensure more relevant and personalized communications. As a result of our acquisition of the digital agency Web Metro, we have developed an integrated marketing-to-sales platform that links online searches to live sales through a closed loop, multichannel interface. This platform uses proprietary tools and methodology to capture and use more than 400 marketing and sales data points to engage with customers in relevant conversations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Based on our clients&#146; requirements, we provide our services on an integrated cross-business segment and on a discrete basis.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Additional information with respect to our segments and geographic footprint is contained in Part&nbsp;II,&nbsp;Item 8. Financial Statements and Supplementary Data, Note 3 to the Consolidated Financial Statements.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our Competitive Strengths</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We believe our integrated suite of services and holistic approach to customer engagement is an industry differentiator. Our end-to-end capabilities, from customer strategy and technology services to customer management and growth services, improve customer outcomes, increase satisfaction and loyalty, strengthen operating effectiveness and efficiencies, and drive long-term growth and profitability for our clients. We also believe that our technological solutions, innovative human capital strategies and globally scaled and deployed best practices are key elements to our continued industry leadership.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As the complexity and pace of technological change required to deliver a multi-channel customer engagement increases, the successful execution of our principal corporate strategies is based on our competitive strengths, which are briefly described below:</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our industry reputation and leadership position with over   three decades of expertise delivering integrated customer engagement   solutions provides our clients with the ability to enable, manage and grow   the value of every customer relationship;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">4<a name="PB_4_110217_2897"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Multi-channel, multi-modal solutions that meet the rapidly   changing profile of the customer and their heightened expectations;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Scalable technology and human capital infrastructure using   globally deployed best practices to ensure a consistent, high-quality service;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Tailored and optimized customer care delivery through the   use of proprietary workforce hiring, training and performance optimization   methodology and tools;&nbsp;and</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Commitment to continued product and services innovation   that enhances the strategic capabilities of our clients.</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Technological Excellence</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our technology platform is based on a secure, private, 100% internet protocol based infrastructure. This architecture enables us to centralize and standardize our worldwide delivery capabilities resulting in improved scalability and quality of delivery for our clients, as well as lower capital, and lower information technology (&#147;IT&#148;) operating costs.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The foundation of this platform is our four IP hosting centers known as TeleTech GigaPOPs&#174;, which are located on three continents. Our GigaPOPs&#174; provide a fully integrated suite of voice and data routing, workforce management, quality monitoring, business analytic and storage capabilities, enabling seamless operations from any location around the globe. This hub and spoke model enables us to provide our services at the lowest cost while increasing scalability, reliability, asset utilization and the diversity of our service offerings. It also provides an effective redundancy to address ordinary course system interruptions and outages due to natural disasters and other force majeure conditions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To ensure high end-to-end security and reliability of this critical infrastructure, we monitor and manage the TeleTech GigaPOPs&#174; 24 x 7, 365&nbsp;days per year from several strategically located global command centers as well as providing redundant, fail-over capabilities for each GigaPOP&#174; to address ordinary course system interruptions and outages due to natural disasters and other force majeure conditions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Importantly, this platform has become the foundation for new, innovative offerings including TeleTech&#146;s cloud-based offerings, TeleTech@Home and our suite of human capital solutions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Innovative Human Capital Strategies</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our globally located, highly trained employees are a crucial component of the success of our business. We have made significant investments in proprietary technologies, management tools, methodologies and training processes in the areas of talent acquisition, learning services, knowledge management, workforce collaboration and performance optimization. These capabilities are the culmination of more than three decades of experience in managing large, global workforces combined with the latest technology, innovation and strategy in the field of human capital management. This capability has enabled us to deliver a consistent, scalable and flexible workforce that is highly engaged in achieving or exceeding our clients&#146; business objectives.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Globally Deployed Best Operating Practices</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Globally deployed best operating practices assure that we deliver a consistent, scalable, high-quality experience to our clients&#146; customers from any of our 59 delivery centers and work from home associates around the world. Standardized processes include our approach to attracting, screening, hiring, training, scheduling, evaluating, coaching and maximizing associate performance to meet our clients&#146; needs. We provide real-time reporting on performance across the globe to ensure consistency of delivery. In addition, this information provides valuable insight into what is driving customer inquiries, enabling us to proactively recommend process changes to our clients to optimize their customers&#146; experience.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">5<a name="PB_5_110230_3020"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our global operating model includes delivery centers in 14 countries on six continents that operate 24 hours a day, 365 days a year. New delivery centers are established and existing centers are expanded or scaled down to accommodate anticipated business demands or specific client needs. We continue to expand our capacity in the Philippines and Latin America to leverage demand and favorable cost efficiencies, and are exploring opportunities in Central Europe and Africa to augment our multi-lingual service offerings and continue to diversify our footprint.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Of the 14 countries from which we provide customer management solutions, nine provide services for onshore clients including the U.S., Australia, Brazil, Germany,&nbsp;Ireland, Macedonia, New Zealand, South Africa, and the United Kingdom. The total number of workstations in these countries is 11,300, or 36% of our total delivery capacity. The other five countries provide services, partially or entirely, for offshore clients including Bulgaria, Canada, Costa Rica, Mexico and the Philippines. The total number of workstations in these countries is 19,900, or 64% of our total delivery capacity.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">See Item 1A. Risk Factors for a description of the risks associated with our foreign operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Clients</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We develop long-term relationships with Global 1000 companies in customer intensive industries, whose business complexities and customer focus requires a partner that can quickly and globally scale integrated technology and data-enabled services.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In 2014, our top five and ten clients represented 38% and 50% of total revenue, respectively; and one of our clients, Telstra Corporation Limited, represented 11% of our total annual revenue. In several of our operating segments, we enter into long-term relationships which provide us with a more predictable revenue stream. Although most of our contracts can be terminated for convenience by either party, our relationships with our top five clients have ranged from two to 18 years including multiple contract renewals for several of these clients. In 2014, we had a 97% client retention rate for the combined Customer Management Services and Customer Growth Services segments.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Certain of our communications clients provide us with telecommunication services through arm&#146;s length negotiated transactions. These clients currently represent approximately 17% of our total annual revenue. Expenditures under these supplier contracts represent less than one percent of our total operating costs.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Competition</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We are a diverse, global customer engagement management company. Our competitors vary by geography and business segment, and range from large multinational corporations to smaller, narrowly-focused enterprises. Across our lines of business, the principal competitive factors include: client relationships, technology and process innovation; integrated solutions, operational performance and efficiencies, pricing, brand recognition and financial strength.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our strategy in maintaining market leadership is to prudently invest, innovate and provide integrated value-driven services, all centered around customer engagement management. Today, we are executing on a more expansive, holistic strategy by transforming our business into higher-value offerings through organic investments and strategic acquisitions. As we execute, we are differentiating ourselves in the marketplace and entering new markets that introduce us to an expanded competitive landscape.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In our core customer care and management competency, we primarily compete with the in-house customer management operations of our current and potential clients, as well as other companies that provide customer care and business process outsourcing (&#147;BPO&#148;) services, including: Convergys, Sykes, and Teleperformance, among others. As we expand our offerings into customer engagement consulting, technology, and growth, we are competing with smaller specialized companies and divisions of multinational companies, including Bain&nbsp;&amp; Company, McKinsey&nbsp;&amp; Company, Accenture,&nbsp;IBM, AT&amp;T,&nbsp;Interactive Intelligence, LiveOps, inContact, Five9, WPP, Publicis Groupe, Dentsu, Sitel, and others.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">6<a name="PB_6_110244_7748"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Employees</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our people are our most valuable asset. As of December&nbsp;31, 2014, we had 46,000&nbsp;employees in 24 countries on six continents. Although a small percentage of these employees are hired seasonally to address the fourth quarter higher business volumes in retail and other seasonal industries, most remain employed throughout the year and work at 59 locations and through our @home environment. Approximately 67% of our employees are located outside of the U.S.&nbsp;Approximately 17% of our employees are covered by collective bargaining agreements, most of which are mandated under national labor laws outside of the United States. These agreements are subject to periodic renegotiations and we anticipate that they will be renewed in the ordinary course of business without material impact to our business or in a manner materially different from other companies covered by such industry-wide agreements.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Research,&nbsp;Innovation,&nbsp;Intellectual Property&nbsp;and Proprietary Technology</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We recognize the value of innovation in our business and are committed to developing leading-edge technologies and proprietary solutions. Research and innovation has been a major factor in our success and we believe that it will continue to contribute to our growth in the future. We use our investment in research and development to create, commercialize and deploy innovative business strategies and high-value technology solutions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We deliver value to our clients through, and our success in part depends on, certain proprietary technologies and methodologies. We leverage U.S. and foreign patent, trade secret, copyright and trademark laws as well as confidentiality, proprietary information non-disclosure agreements, and key staff non-competition agreements to protect our proprietary technology.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014 we had 94 patent applications pending in eight jurisdictions; and own 103 U.S. and non-U.S. patents that we leverage in our operations and as market place differentiation for our service offerings. Our trade name, logos and names of our proprietary solution offerings are protected by their historic use and by trademarks and service marks registered in 59 countries.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;1A.&nbsp;&nbsp;RISK FACTORS</font></b><a name="Item1a_riskFactors_110256"></a></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In addition to the other information presented in this Annual Report on Form&nbsp;10-K, you should carefully consider the risks and uncertainties discussed in this section when evaluating our business. If any of these risks or uncertainties actually occurs, our business, financial condition, results of operations (including revenue and profitability) could be materially adversely affected and the market price of our stock may decline.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our markets are highly competitive and we might not be able to compete effectively</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The markets where we offer our services are highly competitive. </font><font size="2" face="Arial" style="font-size:10.0pt;">Our future performance is largely dependent on our ability to compete successfully in markets we currently serve, while expanding into new, profitable markets. We compete with large multinational service providers (including the service arms of global technology providers); offshore service providers from lower-cost jurisdictions that offer similar services, often at highly competitive prices and more aggressive contract terms; niche solution or service providers that compete with us in a specific geographic markets, industry segments or service areas, including companies that rely on new technologies or delivery models; and in-house functions of large companies that use their own resources, rather than outsourcing customer care services we provide. Some of our competitors have greater financial or marketing resources than we do and, therefore, may be better able to compete.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">7<a name="PB_7_110300_141"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Further, the recent trend of consolidation in the technology sector and among business process outsourcing competitors may result in new competitors with greater scale, a broader footprint, better technologies and price efficiencies attractive to our clients. If we are unable to compete successfully and provide our clients with superior service and solutions at competitive prices, we could lose market share and clients to competitors, which would materially adversely affect our business, financial condition, and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">If the TeleTech leadership team is unsuccessful in implementing our business strategy or if our </font></i></b><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">new investments are not successful, the company&#146;s financial condition could be adversely</font></i></b><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;"> affected</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our growth strategy included a diversification of our business beyond contact center customer care outsourcing to an integrated customer experience platform that unites innovative technologies, strategic consulting, data analytics, digital marketing, client growth solutions, and customer care focused system design and integration. The strategy also includes an accelerated investment in the development of proprietary technologies, and the deployment of a multi business line sales function. These investments in technologies, integrated solution development and sales, however, may not lead to increased revenue and profitability as we may not be successful in deploying our new products and services. If the company is not successful in creating value from these investments, the investments and lack of new integrated sales could have a negative impact on the company&#146;s operating results and financial condition.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our profitability could suffer if our cost-management strategies are unsuccessful</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our ability to improve or maintain our profitability is dependent on our ability to successfully manage our costs. Our cost management strategies include optimizing the alignment between the demand for our services and our resource capacity, the costs of service delivery, the cost of sales, and general and administrative costs, as a percentage of revenues. If we are not effective in managing our operating and administrative costs in response to changes in demand and pricing for our services; if we are unable to absorb or pass on to our clients the increases in our costs of operations, our results of operations could be materially adversely affected.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Cyber attacks on our systems and disclosure of personal information could result in harm to our reputation, legal liability, and service outages, any of which could adversely affect our business and results of operations</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business is dependent upon our information technology systems. Information security breaches, computer viruses, interruption or loss of business data and cyber attacks on any of these systems could disrupt the normal operations of our contact centers, our cloud platform offerings, and our enterprise services, impeding our ability to provide critical services to our clients and preventing key personnel from being able to perform their duties or communicate within our organization. Our business involves the use, storage and transmission of information about our clients, customers of our clients, and our employees. While we take measures to protect the security of and unauthorized access to our systems and the privacy of personal and proprietary information that we access and store, our security controls over our systems may not prevent the improper access to or disclosure of this information. Such unauthorized access or disclosure could harm our reputation and subject us to liability under our contracts and laws, resulting loss of revenue, and loss of business opportunities.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In recent years there have been an increasing number of high profile security breaches at other companies and government agencies, and security experts have warned about the growing risks of hackers, cyber criminals and other potential attacks targeting information technology systems. While we have taken measures to protect our systems from intrusion, we cannot be certain that advances in cyber criminal capabilities, discovery of new system vulnerabilities and attempts to exploit such vulnerabilities will not compromise or breach the technology protecting our systems and the information that we manage and control. New cyber attacks may force us to expend significant additional resources in response to a security breach, including repairing system damage, increasing cyber security protection costs, and litigating and resolving related legal claims. A significant security breach could materially harm our business, financial condition and operating results.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">8<a name="PB_8_110354_7608"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Continuing expansion of our service offerings into technology and consulting solutions subjects our business to different operational risk than our tradition business process outsourcing business</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We continue to expand our services and solutions into new business areas such as technology and analytics, focused customer care consulting, and technology development and integration services. Expanding into new areas and providing services to new types of clients with different revenue models may expose us to additional operational and regulatory risks specific to these new areas. While our business process outsourcing contracts are usually long term arrangements, most consulting service contracts are short lived and require aggressive sales and contract renewal process; the services are usually paid based on milestone attainment that may be subject to subjective determination of achievement. Unless we effectively manage special risks involved in providing technology and strategic consulting services, our business may be materially adversely affected impacting our results of operations and financial position.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our results of operations and ability to grow could be materially adversely affected if we cannot adapt our services offerings to changes in technology</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our success depends on our ability to develop and implement technology, consulting and outsourcing services and solutions that anticipate and respond to rapid and continuing changes in technology. Areas of significant change include mobility, cloud-based computing, and processing and analyzing large and unstructured data. Our growth and profitability will depend on our ability to develop and adopt new technologies that e</font><font size="2" face="Arial" style="font-size:10.0pt;">xpand our existing solutions and service offerings to leverage new technological trends and developments, and achieve cost efficiencies in our operations. We may not be successful in anticipating or responding to new technology developments and our integration of new technologies may not achieve their intended cost reductions. Services and technologies offered by our competitors may make our service offerings obsolete. Our failure to innovate, maintain technological advantage, or respond effectively and timely to transformational changes in technology could have a material adverse effect on our business, financial condition, and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">If we are unable to attract and retain industry leaders for key positions in our business, our business and our strategy execution can be adversely impacted</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business success depends on contributions of senior management and key personnel. Our ability to attract, motivate and retain key senior management staff is conditioned on our willingness to pay adequate compensation and incentives. We compete for top senior staff candidates with other, often larger, companies that at times have access to greater resources. Our ability to attract senior managers is also impacted by our requirement that members of senior staff sign non-compete agreements as a condition to joining TeleTech. If we are not able to attract and retain industry leaders, we would be unable to compete effectively and our growth may be limited, which could have a material adverse effect on our business, results of operations, and prospects.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">A large portion of our revenue is generated from a limited number of clients and the loss of one or more of our clients could cause adversely effect on our business</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We rely on strategic, long-term relationships with large, global companies in targeted industries. As a result, we derive a substantial portion of our revenue from relatively few clients. Our five and ten largest clients collectively represented 38% and 50% of our revenue in 2014; while the largest client represented 11% of our revenue in 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Although we have multiple engagements with each of our largest clients and all contracts are unlikely to terminate at the same time, the contracts with our five largest clients expire between 2015 and 2017 and there can be no assurance that these contracts will continue to be renewed at all or be renewed on favorable terms. The loss of all or part of a major client&#146;s business could have a material adverse effect on our business, financial condition and results of operations, if the loss of revenue was not replaced with profitable business from other clients.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">9<a name="PB_9_110455_8146"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We serve clients in industries that have historically experienced a significant level of consolidation. If one of our clients is acquired by another company (including another one of our clients) our business volume and revenue may materially decrease due to the termination or phase out of an existing client contract, volume discounts or other contract concessions which could have an adverse effect on our business, financial condition, and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our delivery model involves geographic concentration exposing us to significant operational risks</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business model is dependent on our service delivery centers and enterprise support functions being located in low cost jurisdictions around the globe. We have presence in 24 countries, but our customer care management delivery capacity and our back office functions are concentrated in the Philippines and Latin America, and our technology solutions delivery centers are concentrated in a few locations in the United States. Natural disasters (floods, winds and earthquakes), terrorist attacks, pandemics, insufficient infrastructure (large-scale utilities outages, telecommunication and transportation disruptions), labor or political unrest, and restriction on repatriation of funds at some of these locations may interrupt or limit our ability to operate or may increase our costs. Our business continuity and disaster recovery plans, while extensive, may not be effective, particularly if catastrophic events occur.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our dependence on our delivery centers and enterprise services support functions in the Philippines, which is subject to frequent severe weather, natural disasters, and occasional security threats, represents a particular risk. This geographic concentration can result in material adverse effect on our business, financial condition and results of operations. Although we procure business interruption insurance to cover some of these exposures, adequate insurance may not be available on an ongoing basis for a reasonable price.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our growth of operations could strain our resources and cause our business to suffer</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We plan to continue growing our business organically through aggressive expansion and sales efforts and through strategic acquisitions, while maintaining tight controls on our expenses and overhead. Lean overhead functions combined with focused growth may place a strain on our management systems, infrastructure and resources, resulting in internal control failures, missed opportunities, and staff attrition which could impact our business and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our financial results depend on our capacity utilization and our ability to forecast demand and make timely decisions about staffing levels, investments and operating expenses</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our ability to meet our strategic growth and profitability objectives depends on how effectively we manage our contact center capacity against the fluctuating and seasonal client demands. </font><font size="2" face="Arial" style="font-size:10.0pt;">Predicting customer demand and making timely staffing level decisions, investments and other operating expenditure commitments in each of our delivery center locations is key to our successful project execution and profitability maximization. We can provide no assurance that we will continue to be able to achieve or maintain desired delivery center capacity utilization, because quarterly variations in client volumes, many of which are outside our control, can have a material adverse effect on our utilization rates. If our utilization rates are below expectations, because of our very high fixed costs of operation, our financial conditions and results of operations could be adversely affected.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10<a name="PB_10_110510_7091"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">If we cannot recruit, hire, train, and retain qualified employees in balance with the demand of our clients, our business will be adversely affected</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business is labor intensive and our ability to locate and train employees with the right skills at the right price point is critical to achieving our growth objective. Demand for qualified personnel with multiple language capabilities and fluency in English may exceed supply. Employees with new backgrounds and skills may also be required to keep pace with evolving technologies and client demands. While we invest and make progress in employee retention, we continue to experience high employee turnover and are continuously recruiting and training replacement staff. Some of our facilities are located in geographies with low unemployment, which makes it costly to hire personnel and in several jurisdictions, jurisdiction-specific wage regulations are changing quickly which make it difficult to recruit. Our inability to attract and retain qualified personnel at costs acceptable under our contracts, our costs associated with attracting, training, and retaining employees, and the challenge of managing the continuously changing and seasonal client demands could have a material adverse affect on our business, financial condition, and results of operations.</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our commercial success is subject to the terms of our client contracts, many of which can increase the volatility of our revenue and could impact our margins</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Many of our contracts have termination for convenience clauses, which could have a material adverse effect on our results of operation</font></i><font size="2" face="Arial" style="font-size:10.0pt;">. </font><font size="2" face="Arial" style="font-size:10.0pt;">Although many of our contracts can be terminated for convenience, our relationships with our top five clients have ranged from two to 18 years with the majority of these clients having completed multiple contract renewals with us. Yet, our contracts, do not guarantee a minimum revenue level or profitability, and clients may terminate them or materially reduce customer interaction volumes, which would reduce our earning potential. This could have a material adverse effect on our results of operations and makes it harder to make projections.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Many of our contracts utilize performance pricing that link some of our fees to the attainment of performance criteria, which could increase the variability of our revenue and operating margin.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> A majority of our contracts include performance clauses that condition our fees on the achievement of agreed-upon performance criteria. These performance criteria can be complex, and at times they are not entirely within our control. If we fail to satisfy our contract performance metrics, our revenue under the contracts and our operating margin are reduced.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">We may not always offset increased costs with increased fees under long-term contracts.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> Not all our larger long-term contracts allow for escalation of fees as our cost of operations increase. While many of our contracts allow periodic fee adjustments based on increases in certain price indices, in the past several years, our payroll costs, including healthcare costs, have increased at rates much greater than increases in these indices. If we cannot negotiate long-term contract terms that provide for fee adjustments to reflect increases in our cost of service delivery, our business, financial conditions and results of operation would be materially impacted.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Our contracts seldom address the impacts of currency fluctuation on our costs of delivery.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> As we continue to leverage our global delivery model, more of our expenses are incurred in currencies other than those in which we bill for services. An increase in the value of certain currencies, such as Australian dollar against the US dollar and Philippine peso, could increase costs for our delivery at offshore sites by increasing our labor and other costs that are denominated in local currencies. Our contractual provisions, cost management efforts, and currency hedging activities may not be able to offset the currency fluctuation impact, resulting in the decrease of the profitability of our contracts.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Our pricing depends on effectiveness of our forecasting of the level of effort.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> Pricing for our services in our technology and strategic consulting businesses is highly contingent on our ability to accurately forecast the level of effort and cost necessary to deliver our services, which is data dependent and could turn out to be materially inaccurate. The inaccurate level of effort in project estimates could yield lower profit margins or become unprofitable, resulting in adverse impacts on our results of operations.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">11<a name="PB_11_110651_455"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">We face special risks associated with our business outside of the United States</font></i></b><a name="WeFaceSpecialRisksAssociatedWithO_110714"></a></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">An important component of our growth strategy is service delivery outside of the United States and our continuing international expansion. In 2014 we derived approximately 51% of our revenue from operations outside of the United States. Conducting business abroad is subject to a variety of risks, including:</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">currency exchange rate   fluctuations, restrictions on currency movement, and impact of international   tax laws could adversely affect our results of operations, if we are forced   to maintain assets in currencies other than the US dollars, while our   financial results are reported in US dollars;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">longer payment cycles and/or difficulties in accounts   receivable collections could impact our cash flows and results of operations;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">political and economic   instability and unexpected changes in regulatory regimes could adversely   affect our ability to deliver services overseas and our ability to repatriate   cash;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">inconsistent regulations,   licensing and legal requirements may increase our cost of operations as we   endeavor to comply with multiple, complex laws that differ from one country   to another;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">terrorist attacks and civil   unrests in some of the countries where we do business (e.g.</font><font size="2" face="Arial" style="font-size:10.0pt;"> tension in the Middle East and Latin America, and terror   attacks in Europe), and the resulting need for enhanced security measures may impact our ability to deliver services,   threaten the safety of our employees, and increase our costs of operations;   and</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">special challenges in managing   risks inherent in international operations, such as unique and prescriptive   labor rules&nbsp;and corrupt business environments may cause an inadvertent   violation of laws that we may not be able to immediately detect or correct.</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">While we are monitoring and endeavoring to timely mitigate the relevant regulatory, geopolitical and other risk factors related to our operations outside of the United States, we cannot assess with certainty what impact such risks are likely to have over time on business and can provide no assurance that we will always be able to mitigate these risks successfully and avoid material impact to our business and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our strategy of growing through selective acquisitions and mergers involves risks of failing to successfully identify, acquire and integrate businesses and realize returns on our investments</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We evaluate opportunities to expand the scope of our services through acquisitions and mergers. Yet, we may be unable to identify companies that complement our strategies and which are available to be acquired at valuation levels accretive to our business.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our acquisition strategy involves other potential risks, including the inability to integrate acquired companies effectively and realize the full amounts of anticipated synergies and benefits from the acquisitions; the diversion of management&#146;s attention to the integration of the acquired businesses at the expense of delivering results for the legacy business; the risk that we will not be able to retain key employees of the acquired business or that they will not be effective as part of TeleTech operations; the impact of liabilities of the acquired business undiscovered or underestimated as part of the acquisition due diligence; and the unforeseen difficulties experienced by the acquired operations due to the acquisition or the integration which could result in short or longer term effects on our operating results.</font></p>
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<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Intellectual property infringement by us and by others may adversely impact our ability to innovate and compete</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Our services or solutions could infringe intellectual property of others impacting our ability to deploy them with clients.</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> There can be no assurance that services and solutions we utilize in our business or offer to clients do not infringe the intellection property rights of others. From time to time, we and members of our supply chain receive assertions that our service offerings or technologies infringe on the patents or other intellectual property rights of third parties. These claims could require us to cease activities, incur expensive licensing costs, or engage in costly litigation, which could adversely affect our business and results of operation.</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Our intellectual property may not always receive favorable treatment from the United States Patent and Trademark Office</font></i><font size="2" face="Arial" style="font-size:10.0pt;">, the European Patent Office or similar foreign intellectual property adjudication and registration agencies; and our &#147;patent pending&#148; intellectual property may not receive a patent or may be subject to prior art limitations. The lack of legal system sophistication in certain countries where we do business or lack of commitment to protection of intellectual property rights, may prevent us from being able to defend our intellectual property and related technology against infringement by others, leading to a material adverse effect on our business, results of operations and financial condition.</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our results of operation and share price could be adversely affected if we are unable to maintain effective internal controls and we are not able to prevent or timely detect all errors or acts of fraud</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Any internal and disclosure controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. The design of a control system must consider the benefits of controls relative to their costs. Inherent limitations within a control system include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by individuals acting alone or in collusion with others to override controls. Accordingly, because of the inherent limitations in the design of a cost effective control system, misstatements due to error or fraud may occur and may not always be prevented or timely detected.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our management is required to furnish a report regarding the effectiveness of TeleTech&#146;s internal controls over financial reporting, including a statement as to whether or not our internal controls are effective. If we are unable to conclude that our internal controls over financial reporting are effective now or in the future, or if our auditors are unable to express an opinion on the effectiveness of our internal controls, we could lose investor confidence in the accuracy and completeness of our financial reports, which could have an adverse effect on our stock price.</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Increases in the cost of communication and data services or significant interruptions in such services could adversely affect our business</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business is significantly dependent on telephone, internet and data service provided by various domestic and foreign communication companies. Any disruption of these services could adversely affect our business. We have taken steps to mitigate our exposure to service disruptions by investing in complex and multi-layered redundancies, and we can transition services among different of our contact centers around the world. Despite these efforts, there can be no assurance, however, that the redundancies we have in place would be sufficient to maintain operations without disruption.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our inability to obtain communication and data services at favorable rates could negatively affect our business results. Where possible, we have entered into long-term contracts with various providers to mitigate short term rate increases and fluctuations. There is no obligation, however, for the vendors to renew their contracts with us, or to offer the same or lower rates in the future, and such contracts are subject to termination or modification for various reasons outside of our control. A significant increase in the cost of communication services that is not recoverable through an increase in the price of our services could adversely affect our business.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">13<a name="PB_13_110729_8627"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our financial results may be adversely impacted by foreign currency exchange risk</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Many contracts that we service from delivery centers outside of the United States (for example in Bulgaria, Canada, Costa Rica, Mexico, and the Philippines) are typically priced, invoiced, and paid in U.S. and Australian dollars, and Euro, while the costs incurred to operate these delivery centers are denominated in the functional currency of the applicable operating subsidiary. The fluctuations between the currencies of the contract and operating currencies present foreign currency exchange risks. Furthermore, because our financial statements are denominated in US dollars, but approximately 24% of our revenue is derived from contracts denominated in other currencies, our results of operations could be adversely affected if the US dollar strengthens significantly against foreign currencies.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">While we hedge against the effect of exchange rate fluctuations, we can provide no assurance that we will be able to continue to successfully manage this foreign currency exchange risk and avoid adverse impacts on our business, financial condition, and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Compliance with laws, including unexpected changes to such laws could adversely affect our results of operations</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our business is subject to extensive regulation by U.S. and foreign national, state and provincial authorities relating to confidential client and customer data<b>, </b>customer communications, telemarketing practices, and licensed healthcare and financial services activities, among other areas. Costs and complexity of compliance with existing and future regulations could adversely affect our profitability. If we fail to comply with regulations relevant to our business, we could be subject to civil or criminal liability, monitory damages and fines. Private lawsuits and enforcement actions by regulatory agencies may materially increase our costs of operations and impact our ability to serve our clients.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As we provide services to clients&#146; customers residing in over 80 countries, we are subject to numerous, and sometimes conflicting, legal regimes on matters as diverse as import/export controls, communication content requirements, trade restrictions and sanctions, tariffs, taxation, data privacy, labor relations, </font><font size="2" face="Arial" style="font-size:10.0pt;">wages and severance, health care requirements, internal and disclosure control obligations, and immigration. Violations of these regulations could impact our reputation and result in financial liability, criminal prosecution, unfavorable publicity, restrictions on our ability to process information and breach of our contractual commitments.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Adverse changes in laws or regulations that impact our business may negatively affect the sale of our services, slow the growth of our operations, or mandate changes to how we deliver our services, including our ability to use offshore resources. These changes could threaten our ability to continue to serve certain markets.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Volatile and uncertain economic conditions and effect of these conditions on our clients could have an adverse effect on the profitability of our business</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Ever changing and increasingly unstable global economic conditions affect our clients&#146; businesses and may, therefore, affect our business and our profitability. We generate revenue based, in large part, on the amount of time our employees devote to our clients&#146; customers, and our clients&#146; willingness to invest in their customer relationships. Consequently, our revenue depends on consumers&#146; interest in and use of our clients&#146; products and services, which may be adversely affected by general economic conditions. Uncertain economic conditions and slow economic recovery may impact our clients&#146; willingness to procure our technology and strategic consulting services and may impact products and services that require their customers to use our customer care services. Our business, financial condition, results of operations and cash flows would be adversely affected if any of our major clients were unable to pay for our services due to volatile economic conditions.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">14<a name="PB_14_110739_7906"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">The current trend to outsource customer care may not continue and the prices that clients are willing to pay for the services may diminish, adversely affecting our business</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our growth depends, in large part, on the willingness of our clients and potential clients to outsource customer care and management services to companies like TeleTech. There can be no assurance that the customer care outsourcing trend will continue; and our clients and potential clients may elect to perform in-house customer care and management services that they currently outsource. Reduction in demand for our services and increased competition from other providers and in-house service alternatives would create pricing pressures and excess capacity that could have an adverse effect on our business, financial condition, and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Health epidemics could disrupt our business and adversely affect our financial results</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our contact centers typically seat hundreds of employees in one location. Accordingly, an outbreak of a contagious infection in one or more of the markets in which we do business may result in significant worker absenteeism, lower capacity utilization rates, voluntary or mandatory closure of our delivery centers, travel restrictions on our employees, and other disruptions to our business. Any prolonged or widespread health epidemic could severely disrupt our business operations and have a material adverse effect on our business, financial condition and results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our credit facility contains covenant restrictions that may limit our ability to operate our business or execute on our strategy</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our credit facility contains common operating and financial covenants that impose operating and financial restrictions on how we operate our business and require us to meet certain financial metrics quarterly. Complying with these covenant restrictions may limit our ability to engage in certain activities, including incurring additional indebtedness, making certain investments and capital expenditures, acquisitions, selling certain assets, stock repurchases, payment of existing obligations, or replenishment of cash reserves.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As a result of these covenant restrictions, our ability to respond to changes in business and economic conditions and to obtain additional financing, if needed, may be restricted, and we may be prevented from engaging in transactions that might otherwise be beneficial to us. Our ability to comply with these covenants is dependent on our future performance, which will be subject to many factors, some of which are beyond our control, including prevailing economic conditions. We can provide no assurance that we will be able to meet the financial covenants under our credit facility, or that in the event of noncompliance, will be able to obtain waivers or amendments from the lenders. If we fail to comply with the covenants the lenders could elect to declare all amounts outstanding under the credit facilities, together with accrued interest, to be immediately due and payable, and there can be no assurance that we would have adequate resources to comply with the accelerated repayment schedule or that the assets securing such indebtedness would be sufficient to repay it in full that indebtedness, which could have a material and adverse effect on our financial condition.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">The volatility of our stock price may result in loss of investment</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our share price has been and may continue to be subject to substantial fluctuation. We believe that market prices of outsourced customer care management services stock in general have experienced volatility and such volatility will affect our stock price. As we continue to diversify our service offerings to include growth, technology and strategic consulting, our stock price volatility may stabilize or it may be further impacted by stock price fluctuations in these new relevant industries. In addition to fluctuations specific to our industry and service offerings, we believe that various other factors such as general economic conditions, changes or volatility in the financial markets, and changing market condition for our clients could impact the valuation of our stock. The quarterly variations in our financial results, acquisition and divestiture announcements by us or our competitors, strategic partnerships and new service offering, our failure to meet our growth objectives or exceeding our targets, and securities analysts&#146; perception about our performance could cause the market price of our shares to fluctuate substantially in the future.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">15<a name="PB_15_110758_3736"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;font-weight:bold;">Our Chairman and Chief Executive Officer controls majority of our stock and has control over all matters requiring action by our stockholders</font></i></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Kenneth D. Tuchman, our Chairman and Chief Executive Officer, directly and beneficially owns approximately 65.0% of TeleTech&#146;s common stock. As a result, Mr.&nbsp;Tuchman could exercise control over all matters requiring action by our stockholders, including the election of our entire Board of Directors. Therefore, a change in control of our company could not be effected without his approval, even when such a change of control could benefit our other stockholders.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;1B.&nbsp;&nbsp;UNRESOLVED STAFF COMMENTS</font></b><a name="Item1b_unresolvedStaffComments_110811"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We have not received written comments regarding our periodic or current reports from the staff of the SEC that were issued 180&nbsp;days or more preceding the end of our 2014 fiscal year that remain unresolved.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;2.&nbsp;&nbsp;PROPERTIES</font></b><a name="Item2_properties_110816"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our corporate headquarters are located in Englewood, Colorado, which consists of approximately 264,000&nbsp;square feet of owned office space. In addition to our headquarters and the delivery centers used by our Customer Management Services and Customer Growth Services segments discussed below, we also maintain sales and consulting offices in several countries around the world which serve our Customer Technology Services and Customer Strategy Services segments.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014 we operated 59 delivery centers that are classified as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Multi-Client Center&nbsp;</font></i><font size="2" face="Arial" style="font-size:10.0pt;">&#151;&nbsp;We lease space for these centers and serve multiple clients in each facility;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Dedicated Center</font></i><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&#151;&nbsp;We lease space for these centers and dedicate the entire facility to one client; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Managed Center</font></i><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&#151;&nbsp;These facilities are leased or owned by our clients and we staff and manage these sites on behalf of our clients in accordance with facility management contracts.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, our delivery centers were located in the following countries:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Multi-Client</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Centers</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Dedicated<br>   Centers</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Managed<br>   Centers</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total<br>   Number&nbsp;of<br>   Delivery<br>   Centers</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Brazil</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Bulgaria</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Costa Rica</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Germany</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Ireland</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Macedonia</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexico</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">South Africa</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United Kingdom</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United States of   America</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">39</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">59</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">16<a name="PB_16_110955_9621"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The leases for our delivery centers have remaining terms ranging from one to seven&nbsp;years and generally contain renewal options, with the exception of one center which we have subleased for the remainder of the lease term through 2021. We believe that our existing delivery centers are suitable and adequate for our current operations, and we have plans to build additional centers to accommodate future business.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;3.&nbsp;&nbsp;LEGAL PROCEEDINGS</font></b><a name="Item3_legalProceedings_111001"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">From time to time, the Company has been involved in legal actions, both as plaintiff and defendant, which arise in the ordinary course of business. The Company accrues for exposures associated with such legal actions to the extent that losses are deemed both probable and estimable. To the extent specific reserves have not been made for certain legal proceedings, their ultimate outcome, and consequently, an estimate of possible loss, if any, cannot reasonably be determined at this time.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Based on currently available information and advice received from counsel, the Company believes that the disposition or ultimate resolution of any current legal proceedings, except as otherwise specifically reserved for in its financial statements, will not have a material adverse effect on the Company&#146;s financial position, cash flows or results of operations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;4.&nbsp;&nbsp;MINE SAFETY DISCLOSURES</font></b><a name="Item4_mineSafetyDisclosures_111006"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Not applicable.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PART&nbsp;II</font></b><a name="Partii_111011"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;5.&nbsp;&nbsp;MARKET FOR REGISTRANT&#146;S COMMON EQUITY, RELATED STOCKHOLDER<br> MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES</font></b><a name="Item5_marketForRegistrantsCommonE_111015"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our common stock is traded on the NASDAQ Global Select Market under the symbol &#147;TTEC.&#148; The following table sets forth the range of the high and low sales prices per share of the common stock for the quarters indicated as reported on the NASDAQ Global Select Market:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">High</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Low</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fourth Quarter 2014</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25.87</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21.81</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Third Quarter 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29.54</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24.58</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Quarter 2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29.24</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23.58</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">First Quarter 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24.98</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21.29</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fourth Quarter 2013</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27.07</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23.31</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Third Quarter 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25.79</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23.03</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Quarter 2013</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24.84</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20.37</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">First Quarter 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21.36</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17.53</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, we had approximately 291 holders of record of our common stock and in previous years we have not declared or paid any dividends on our common stock.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">On February&nbsp;24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech&#146;s performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic acquisitions, align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March&nbsp;16, 2015 to shareholders of record as of March&nbsp;6, 2015.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">17<a name="PB_17_111035_8715"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<!-- SEQ.=1,FOLIO='17',FILE='C:\JMS\105538\15-1337-1\task7260567\1337-1-bm.htm',USER='105538',CD='Mar  7 09:01 2015' -->

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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Stock Repurchase Program</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We continue to return capital to our shareholders via an ongoing stock repurchase program (originally authorized by the Board of Directors in 2001). As of December&nbsp;31, 2014, the cumulative authorized repurchase allowance was $637.3&nbsp;million, of which we have purchased 42.1&nbsp;million shares for $625.5&nbsp;million.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Issuer Purchases of Equity Securities During the Fourth Quarter of 2014</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table provides information about our repurchases of equity securities during the quarter ended December&nbsp;31, 2014:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="36%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Period</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total&nbsp;Number<br>   of&nbsp;Shares<br>   Purchased</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Average&nbsp;Price<br>   Paid&nbsp;per&nbsp;Share</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total&nbsp;Number&nbsp;of<br>   Shares<br>   Purchased&nbsp;as<br>   Part&nbsp;of&nbsp;Publicly<br>   Announced<br>   Plans&nbsp;or<br>   Programs</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:16.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Approximate&nbsp;Dollar<br>   Value&nbsp;of&nbsp;Shares&nbsp;that<br>   May&nbsp;Yet&nbsp;Be<br>   Purchased&nbsp;Under<br>   the&nbsp;Plans&nbsp;or<br>   Programs (In<br>   thousands)</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">September&nbsp;30,   2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="14%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,614</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">October&nbsp;1, 2014   - October&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">80,200</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24.65</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">80,200</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="14%" valign="bottom" style="padding:0in 0in 0in 0in;width:14.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,637</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">November&nbsp;1, 2014   - November&nbsp;30, 2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23,000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24.52</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23,000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="14%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:14.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,073</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">December&nbsp;1, 2014   - December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">311,045</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23.31</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">311,045</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="14%" valign="bottom" style="padding:0in 0in 0in 0in;width:14.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,822</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Total</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">414,245</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">414,245</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:16.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In 2015, through February&nbsp;28, 2015, we purchased 212,100 additional shares at a cost of $4.7 million. The stock repurchase program does not have an expiration date and the Board authorizes additional stock repurchases under the program from time to time. Effective February&nbsp;24, 2015, the Board of Directors authorized an additional $25 million for stock repurchases.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Equity Compensation Plan Information</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table sets forth, as of December&nbsp;31, 2014, the number of shares of our common stock to be issued upon exercise of outstanding options, RSUs, warrants and rights, the weighted-average exercise price of outstanding options, warrants and rights, and the number of securities available for future issuance under equity-based compensation plans.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="49%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Plan&nbsp;Category</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Number&nbsp;of<br>   Securities&nbsp;to&nbsp;be<br>   Issued&nbsp;Upon<br>   Exercise&nbsp;of<br>   Outstanding<br>   Options,&nbsp;RSUs,<br>   Warrants&nbsp;and<br>   Rights&nbsp;(a)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Weighted-<br>   Average&nbsp;Exercise<br>   Price&nbsp;of<br>   Outstanding<br>   Options,<br>   Warrants&nbsp;and<br>   Rights&nbsp;(b)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="18%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:18.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Number&nbsp;of&nbsp;Securities<br>   Remaining&nbsp;Available&nbsp;for<br>   Future&nbsp;Issuance&nbsp;Under<br>   Equity&nbsp;Compensation<br>   Plans&nbsp;(Excluding<br>   Securities&nbsp;Reflected&nbsp;in<br>   Column&nbsp;(a))</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="18%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Equity compensation   plans approved by security holders</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,975,077</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.67</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font></p>    </td>
<td width="18%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,237,579</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="18%" valign="bottom" style="padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Equity compensation   plans not approved by security holders</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="18%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="18%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,975,077</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="18%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:18.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,237,579</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes options to purchase 1,151,999 shares and 1,823,078 RSUs issued under our equity incentive plans.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Weighted average exercise price of outstanding stock options; excludes RSUs, which have no exercise price.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">18<a name="PB_18_111607_563"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<br clear="all" style="page-break-before:always;">
<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Stock Performance Graph</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The graph depicted below compares the performance of TeleTech common stock with the performance of the NASDAQ Composite Index; the Russell 2000 Index; and customized peer group over the period beginning on December&nbsp;31, 2009 and ending on December&nbsp;31, 2014. We have chosen a &#147;New Peer Group&#148; composed of Convergys Corporation&nbsp;(NYSE: CVG), Sykes Enterprises,&nbsp;Incorporated&nbsp;(NASDAQ: SYKE) and Teleperformance&nbsp;(NYSE Euronext: RCF). We believe that the companies in the New Peer Group are relevant to our current business model, market capitalization and position in the overall BPO industry.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The graph assumes that $100 was invested on December&nbsp;31, 2009 in our common stock and in each comparison index, and that all dividends were reinvested. We have not declared any dividends on our common stock. Stock price performance shown on the graph below is not necessarily indicative of future price performance.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Among TeleTech Holdings,&nbsp;Inc., The NASDAQ Composite Index,</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">The Russell 2000 Index, And A Peer Group</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="70%" colspan="17" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:70.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2009</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2010</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2011</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Holdings,&nbsp;Inc.</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">103</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">81</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">89</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">120</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">118</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">NASDAQ Composite</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">118</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">119</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">139</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">197</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">224</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Russell 2000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">127</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">122</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">141</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">196</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">206</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Old Peer Group</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">103</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">91</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">116</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">158</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">168</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Peer Group</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">104</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">83</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt 10.0pt;text-align:right;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">114</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">172</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">185</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;6.&nbsp;&nbsp;SELECTED FINANCIAL DATA</font></b><a name="Item6_selectedFinancialData_103649"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following selected financial data should be read in conjunction with Item&nbsp;7. Management&#146;s Discussion and Analysis of Financial Condition and Results of Operations, the Consolidated Financial Statements and the related notes appearing elsewhere in this Form&nbsp;10-K (amounts in thousands except per share amounts).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="67%" colspan="14" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:67.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="4%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="4%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="4%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2011</font></b></p>    </td>
<td width="4%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2010</font></b></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Statement   of Operations Data</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,241,781</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,193,157</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(6)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,162,981</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(11)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,179,388</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(15)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,094,906</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(886,492</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(846,631</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(834,803</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(848,362</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(789,697</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Selling, general and   administrative</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(198,553</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(193,423</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(182,634</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(188,802</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(165,812</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(56,538</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(46,064</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(41,166</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(44,889</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(50,218</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other operating   expenses</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,723</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,640</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(7)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(25,833</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(12)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,881</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(16)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(15,434</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(19)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Income   from operations</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">96,475</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">101,399</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78,545</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">93,454</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,745</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other income   (expense)</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,984</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(3)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,330</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(8)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,683</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,900</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,224</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(20)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">(Provision for)   benefit from income taxes</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(23,042</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(4)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,598</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(9)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">61</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(13)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,279</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(17)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(28,431</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(21)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Noncontrolling   interest</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,124</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,083</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,908</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,101</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,664</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income attributable to TeleTech stockholders</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">72,293</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">67,388</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">70,015</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">74,174</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,874</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-top:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-top:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-top:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-top:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-top:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Weighted   average shares outstanding</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,297</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,338</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,738</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56,669</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">60,361</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,102</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,244</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">55,540</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">57,963</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">61,792</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income per share attributable to TeleTech stockholders</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.47</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.31</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.28</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.31</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.83</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.44</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.29</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.26</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.28</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.81</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Balance   Sheet Data</font></b></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total assets</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">852,475</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(5)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">842,342</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(10)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">847,173</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(14)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">746,978</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(18)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">660,623</font></p>    </td>
<td width="4%" valign="bottom" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total long-term   liabilities</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">187,780</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(5)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">175,564</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(10)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">175,431</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(14)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">106,720</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:4.5%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(18)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">33,554</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(1)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $30.0 million in revenue generated by Sofica and   rogenSi which were acquired in 2014.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(2)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $3.3 million expense related to reductions in   force and $0.4 million expense related to the impairment of property and   equipment.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(3)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a net $6.7 million benefit related to fair value   adjustments to the contingent consideration based on revised estimates of   performance against targets for four of our acquisitions.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(4)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $1.3 million benefit related to restructuring   charges, a $0.4 million benefit related to a valuation allowance for equity   compensation, a $1.2 million benefit related to the closing of statute of   limitations in Canada, $3.8 million of expense related to future contingent   payments, $1.3 million of expense related to the resolution of an audit in   the Netherlands, and $0.2 million of expense related to other discrete items.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(5)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company spent $23.8 million net of cash acquired of   $3.5 million in 2014 for the acquisitions of Sofica and rogenSi. Upon   acquisitions of Sofica and rogenSi, the Company acquired $59.5 million in   assets and assumed $11.1 million in liabilities ($5.4 million in long-term   liabilities). The Company also assumed a purchase price payable of $22.4   million related to this acquisition. Of the $22.4 million purchase price   payable, $13.2 million was included in long-term liabilities.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(6)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $51.4 million in revenue generated by WebMetro   which was acquired in 2013 and TSG which was acquired on December&nbsp;31,   2012.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">20<a name="PB_20_103023_5335"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt .6in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(7)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $4.1 million expense related to reductions in   force, $0.3 million related to facilities exit charges, $0.1 million expense   related to the impairment of property and equipment and $1.1 million expense   related to the impact of intangible assets.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(8)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $3.7 million charge related to the   deconsolidation of a subsidiary and a $1.9 million charge related to a fair   value adjustment to the contingent consideration based on revised estimates   of performance against targets for three of our acquisitions.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(9)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $1.8 million benefit related to restructuring   charges, a $1.5 million benefit related to return to provision adjustments,   and $1.8 million of expense related to valuation allowance increases.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(10)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company spent $8.9 million net of cash acquired of   $6.4 million in 2013 for the acquisition of WebMetro. Upon acquisition of   WebMetro, the Company acquired $27.5 million in assets and assumed $9.7   million in liabilities ($0.8 million in long-term liabilities). The Company   also assumed a purchase price payable of $2.5 million related to this   acquisition. Of the $2.5 million purchase price payable, $1.8 million was   included in long-term liabilities.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(11)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $8.9 million in revenue generated by OnState,   iKnowtion and Guidon which were acquired in 2012.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(12)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $22.5 million expense related to reductions in   force, $0.4 million expense related to facilities exit charges, and $2.9   million expense related to the impairment of property and equipment.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(13)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $7.6 million benefit related to Australia and   New Zealand Transfer Pricing Arrangements, a $1.4 million benefit from the   release of uncertain tax positions, a $9.2 million benefit related to   restructuring charges, a $1.9 benefit related to return to provision   adjustments and $0.1 of expense related to other discrete items.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(14)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company spent $35.8 million, net of cash acquired of   $3.7 million, in 2012 for the acquisitions of OnState, iKnowtion, Guidon, and   TSG through an increase in borrowings on its line of credit. Upon acquisition   of these companies, the Company acquired $65.6 million in assets and assumed   $12.4 million in liabilities ($3.1 million in long-term liabilities). The   Company also assumed a purchase price payable of $12.7 million related to   these acquisitions. Of the $12.7 million purchase price payable, $10.8   million was included in long-term liabilities.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(15)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $80.0 million in revenue generated by PRG and   eLoyalty which were acquired in late 2010 and mid-2011, respectively.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(16)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $3.6 million expense related to reductions in   force, $0.1 million expense related to facilities exit charges, and $0.2   million expense related to the impairment of property and equipment.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(17)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes an $8.6 million expense related to the adverse   decision by the Canada Revenue Agency regarding the Company&#146;s request for   relief from double taxation, an $11.7 million benefit related to the   Company&#146;s mediated settlement with the IRS related to U.S. tax refund claims,   a $1.4 million benefit related to the 2010 foreign earnings repatriation, and   $0.2 million benefit for other discrete items.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(18)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company spent $38.0 million for the acquisition of   eLoyalty through an increase in borrowings on its line of credit. Upon   acquisition of eLoyalty, the Company acquired $64.1 million in assets and   assumed $26.1 million in liabilities ($22.7 million in long-term   liabilities).</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(19)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes $13.1 million expense related to reductions in   force, $0.4 million expense related to facility exit charges, and a $2.0   million expense related to the impairment of property and equipment.</font></p>    </td>   </tr>
<tr>
<td width="6%" valign="top" style="padding:0in 0in 0in 0in;width:6.66%;">
<p style="margin:0in 0in .0001pt 17.3pt;text-indent:-10.1pt;"><font size="1" face="Arial" style="font-size:5.0pt;">(20)</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $5.9 million gain due to the settlement of a   Newgen legal claim.</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Includes a $5.6 million expense related to repatriation of   $105 million of foreign earnings previously considered permanently invested   outside the U.S., an increase of $2.5 million in the U.S. deferred tax   liability related to foreign tax assets that can no longer offset taxable   income in more than one jurisdiction, an increase of $6.6 million in the   deferred tax valuation allowance, and a $2.3 million tax expense related to   the legal settlement included in Other income (expense) (as discussed above),   offset by a $4.0 million benefit related to foreign tax planning strategies   associated with the Company&#146;s international operations.</font></p>    </td>   </tr>  </table>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">21<a name="PB_21_103104_5796"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;7.&nbsp;&nbsp;MANAGEMENT&#146;S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS</font></b><a name="Item7_managementsDiscussionAndAna_103654"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Executive Summary</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. (&#147;TeleTech&#148;, &#147;the Company&#148;, &#147;we&#148;, &#147;our&#148; or &#147;us&#148;) is a customer engagement management service provider that delivers integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels. Our solutions are supported by 46,000 employees delivering services in 24 countries from 59 delivery centers on six continents. Our revenue for fiscal 2014 was $1,242 million.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Since our establishment in 1982, we have helped clients strengthen their customer relationships, brand recognition and loyalty through customer engagement solutions. We deliver thought leadership, technology and innovation that create customer strategies designed to differentiate our clients from their competition; data analytics that personalize interactions and increase customer value; and integration services that connect clients&#146; customer relationship management (&#147;CRM&#148;) system to a cloud-based collaboration platform, leading to customer interactions that are seamless and relevant.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our services are value-oriented, outcome-based, and delivered on a global scale across all of our business segments: Customer Management Services (&#147;CMS&#148;), Customer Growth Services (&#147;CGS&#148;), Customer Technology Services (&#147;CTS&#148;) and Customer Strategy Services (&#147;CSS&#148;). Our integrated customer experience platform differentiates the Company by combining strategic consulting, data analytics, process optimization, system design and integration, operational excellence, and technology solutions and services.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We have developed tailored expertise in the automotive, communications, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel and transportation industries. We target customer-focused industry leaders in the Global 1000 and serve more than 250 global clients.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To improve our competitive position in a rapidly changing market and stay strategically relevant to our clients, we continue to invest in innovation and growth businesses, diversifying our traditional business process outsourcing services of our CMS segment into higher-value consulting, data analytics, digital marketing and technology-enabled services. Of the $1,242 million in revenue we reported in 2014, approximately 26% or $318 million came from the CGS, CTS and CSS segments (our &#147;Emerging Segments&#148;), focused on customer-centric strategy, growth or technology-based services, with the remainder of our revenue coming from the traditional business process outsourcing focused CMS segment.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We operate our business utilizing four operating and reportable segments, which provide an integrated set of services offering through design, technology enablement, management and growth:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Strategy Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We typically begin by engaging our clients at a strategic level. Through our strategy, change management and analytics-driven consulting expertise we help our clients design, build and execute their customer engagement strategies. We help our clients to better understand and predict their customers&#146; behaviors and preferences along with their current and future economic value. Using proprietary analytic models, we provide the insight clients need to build the business case for customer centricity, to better optimize their marketing spend and then work alongside them to help implement our recommendations. A key component of this segment involves instilling a high performance culture through management and leadership alignment and process optimization.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">22<a name="PB_22_103126_2897"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Technology Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Once the design of the customer engagement is completed, our ability to architect, deploy and host or manage the client&#146;s customer management environments becomes a key enabler to achieving and sustaining the client&#146;s customer engagement vision. Given the proliferation of mobile communication technologies and devices, we enable our clients&#146; operations to interact with their customers across the growing array of channels including email, social networks, mobile, web, SMS text, voice and chat. We design, implement and manage cloud, on-premise or hybrid customer management environments to deliver a consistent and superior experience across all touch points on a global scale that we believe result in higher quality, lower costs and reduced risk for our clients. Through our proprietary Humanify&#153; technology, we also provide data-driven context aware SaaS-based solutions that link customers seamlessly and directly to appropriate resources, any time and across any channel.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Management Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We design and manage clients&#146; front-to-back office processes to deliver just-in-time, personalized, multi-channel interactions. Our front-office solutions seamlessly integrate voice, chat, email, e-commerce and social media to optimize the customer experience for our clients. In addition, we manage certain client back-office processes to enhance their customer-centric view of relationships and maximize operating efficiencies. Our delivery of integrated business processes via our onshore, offshore or work-from-home associates reduces operating costs and allows customer needs to be met more quickly and efficiently, resulting in higher satisfaction, brand loyalty and a stronger competitive position for our clients.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><u><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Growth Services</font></u></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We offer integrated sales and marketing solutions to help our clients boost revenue in new, fragmented or underpenetrated business-to-consumer or business-to-business markets. We deliver approximately $1 billion in client revenue annually via the acquisition, growth and retention of customers through a combination of our highly trained, client-dedicated sales professionals and our proprietary Revana Analytic Multichannel Platform</font><font size="1" face="Arial" style="font-size:6.5pt;position:relative;top:-3.0pt;">TM</font><font size="2" face="Arial" style="font-size:10.0pt;">. This platform continuously aggregates individual customer information across all channels into one holistic view so as to ensure more relevant and personalized communications. As a result of our acquisition of the digital agency Web Metro, we have developed an integrated marketing-to-sales platform that links online searches to live sales through a closed loop, multichannel interface. This platform uses proprietary tools and methodology to capture and use more than 400 marketing and sales data points to engage with customers in relevant conversations.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Based on our clients&#146; requirements, we provide our services on an integrated cross-business segment and on a discrete basis.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">See Note 3 to the Notes to the Consolidated Financial Statements for additional discussion regarding our segment information.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Our 2014 Financial Results</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In 2014, our revenue increased 4.1% to $1,242 million over the same period in 2013, despite a decrease of 2.4% or $28.0 million due to foreign currency fluctuations, primarily the Australian dollar and the Brazilian Real. Revenue adjusted for the $28.0 million decrease related to foreign exchange and $1.2 million of lost revenue due to a typhoon in 2013, increased 6.3% over the prior year. The increase in revenue is comprised of growth in the CMS, CGS and CSS segments which collectively grew 6.0%, offset by a decline in the CTS segment. The decline in the CTS segment is primarily related to a decline in revenue from our Avaya based offerings.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">23<a name="PB_23_103137_3020"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our 2014 income from operations decreased $4.9 million to $96.5 million or 7.8% of revenue, from $101.4 or 8.5% of revenue for 2013. The decrease is primarily due to a $15.4 million reduction in CTS income from operations with $5.6 million related to the decrease in revenue from Avaya based offerings, $3.3 million in additional selling, general and administrative expenses related to investments in sales, marketing and research and development associated with the build out of the CISCO Cloud Solution, $1.4 million of one-time technology and managed services expenses, and $1.0 million associated with severance and other costs related to the integration of TSG into the Customer Technology Services segment. Income from operations in 2014 and 2013 included $3.7 million and $5.6 million of restructuring charges and asset impairments, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our offshore delivery centers serve clients based in North America and in other countries spans five countries with 19,900 workstations and representing 64% of our global delivery capabilities. Revenue from services provided in these offshore locations was $457 million and represented 43% of our revenue for 2014, as compared to $490 million and 49% of our revenue for 2013, with both years excluding revenue from acquisitions completed outside the CMS and CGS segments.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our cash flow from operations and available credit allowed us to finance a significant portion of our capital needs and stock repurchases through internally generated cash flows. At December&nbsp;31, 2014, we had $77.3&nbsp;million of cash and cash equivalents, total debt of $105.9 million, and a total debt to total capitalization ratio of 18.6%.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We internally target capacity utilization in our delivery centers at 80% to 90% of our available workstations. As of December&nbsp;31, 2014, the overall capacity utilization in our multi-client centers was 85%. The table below presents workstation data for our multi-client centers as of December&nbsp;31, 2014 and 2013. Dedicated and Managed Centers (5,261 and 4,550 workstations, at December&nbsp;31, 2014 and 2013, respectively) are excluded from the workstation data as unused workstations in these facilities are not available for sale. Our utilization percentage is defined as the total number of utilized multi-client production workstations compared to the total number of available multi-client production workstations. We may change the designation of shared or dedicated centers based on the normal changes in our business environment and client needs.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,&nbsp;2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,&nbsp;2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total<br>   Production<br>   Workstations</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">In&nbsp;Use</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;In<br>   Use</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total<br>   Production<br>   Workstations</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">In&nbsp;Use</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;In<br>   Use</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Multi-client centers</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Sites open &gt;1 year</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,948</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,093</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">85%</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,358</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">18,731</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">84%</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Sites open &lt;1 year</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">982</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">982</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100%</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,028</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,417</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">70%</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total multi-client   centers</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,930</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,075</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">85%</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,386</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,148</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">83%</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">24<a name="PB_24_103408_7748"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
<!-- SEQ.=1,FOLIO='24',FILE='C:\JMS\105538\15-1337-1\task7260567\1337-1-bo.htm',USER='105538',CD='Mar  7 09:02 2015' -->

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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We continue to see demand from all geographic regions to utilize our offshore delivery capabilities and expect this trend to continue with our clients. In light of this trend, we plan to continue to selectively retain capacity and expand into new offshore markets. As we grow our offshore delivery capabilities and our exposure to foreign currency fluctuations increases, we continue to actively manage this risk via a multi-currency hedging program designed to minimize operating margin volatility.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Critical Accounting Policies and Estimates</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Management&#146;s Discussion and Analysis of our financial condition and results of operations are based upon our Consolidated Financial Statements, which have been prepared in accordance with accounting principles generally accepted in the U.S. (&#147;GAAP&#148;). The preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses as well as the disclosure of contingent assets and liabilities. We regularly review our estimates and assumptions. These estimates and assumptions, which are based upon historical experience and on various other factors believed to be reasonable under the circumstances, form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Reported amounts and disclosures may have been different had management used different estimates and assumptions or if different conditions had occurred in the periods presented. Below is a discussion of the policies that we believe may involve a high degree of judgment and complexity.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Revenue Recognition</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We recognize revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether we achieve, exceed or fail certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation. These service offerings may contain multiple element arrangements whereby we determine if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. We allocate revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&#147;VSOE&#148;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on our best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once we allocate revenue to each deliverable, we recognize revenue when all revenue recognition criteria are met.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Periodically, we will make certain expenditures related to acquiring contracts or provide up-front discounts for future services. These expenditures are capitalized as contract acquisition costs and amortized in proportion to the expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. Amortization of these costs is recorded as a reduction to revenue.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">25<a name="PB_25_103419_141"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During 2014, new guidance was issued related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The new guidance is effective for years beginning after December&nbsp;15, 2016 and can be adopted retrospectively or as a cumulative effect adjustment. We are currently determining our implementation approach and assessing the impact on the consolidated financial statements.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Income Taxes</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounting for income taxes requires recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using tax rates in effect for the year in which the differences are expected to reverse. When circumstances warrant, we assess the likelihood that our net deferred tax assets will more likely than not be recovered from future projected taxable income.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We continually review the likelihood that deferred tax assets will be realized in future tax periods under the &#147;more-likely-than-not&#148; criteria. In making this judgment, we consider all available evidence, both positive and negative, in determining whether, based on the weight of that evidence, a valuation allowance is required.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We follow a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. We evaluate these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest and penalties relating to income taxes and uncertain tax positions are accrued net of tax in Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the future, our effective tax rate could be adversely affected by several factors, many of which are outside our control. Our effective tax rate is affected by the proportion of revenue and income before taxes in the various domestic and international jurisdictions in which we operate. Further, we are subject to changing tax laws, regulations and interpretations in multiple jurisdictions in which we operate, as well as the requirements, pronouncements and rulings of certain tax, regulatory and accounting organizations. We estimate our annual effective tax rate each quarter based on a combination of actual and forecasted results of subsequent quarters. Consequently, significant changes in our actual quarterly or forecasted results may impact the effective tax rate for the current or future periods.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Impairment of Long-Lived Assets</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We evaluate the carrying value of property, plant and equipment and definite-lived intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of estimated future cash flows and assumed discount rates.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Goodwill and Indefinite-Lived Intangible Assets</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We evaluate goodwill and indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">26<a name="PB_26_103431_7608"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We use a three step process to assess the realizability of goodwill. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, we analyze changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit&#146;s fair value has historically been closer to its carrying value, we will proceed to Step 1 testing where we calculate the fair value of a reporting unit based on discounted future probability-weighted cash flows. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, we will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as it would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We estimate fair value using discounted cash flows of the reporting units. The most significant assumptions used in these analyses are those made in estimating future cash flows. In estimating future cash flows, we use financial assumptions in our internal forecasting model such as projected capacity utilization, projected changes in the prices we charge for our services, projected labor costs, as well as contract negotiation status. The financial and credit market volatility directly impacts our fair value measurement through our weighted average cost of capital that we use to determine our discount rate. We use a discount rate we consider appropriate for the country where the business unit is providing services.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, an indefinite-lived intangible asset (such as a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value was estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a market participant would pay for use of that trade name. An impairment charge is recorded if the trade name&#146;s carrying value exceeds its estimated fair value.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Restructuring Liability</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We routinely assess the profitability and utilization of our delivery centers and existing markets. In some cases, we have chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, we recognize severance liabilities when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Derivatives</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We enter into foreign exchange forward and option contracts to reduce our exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. We enter into interest rate swaps to reduce our exposure to interest rate fluctuations associated with our variable rate debt. Upon proper qualification, these contracts are accounted for as cash flow hedges under current accounting standards. From time-to-time, we also enter into foreign exchange forward contracts to hedge our net investment in a foreign operation.</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">27<a name="PB_27_103850_8146"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">All derivative financial instruments are reported in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders&#146; Equity, to the extent they are deemed effective. Based on the criteria established by current accounting standards, all of our cash flow hedge contracts are deemed to be highly effective. Changes in fair value of any net investment hedge are recorded in cumulative translation adjustment in Accumulated other comprehensive income (loss) in the accompanying Consolidated Balance Sheets offsetting the change in cumulative translation adjustment attributable to the hedged portion of our net investment in the foreign operation. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transactions within Revenue. Any realized gains or losses resulting from the interest rate swaps are recognized in interest income (expense). Gains and losses from the settlements of our net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We also enter into fair value derivative contracts to reduce our exposure to foreign currency exchange rate fluctuations associated with changes in asset and liability balances. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in Other income (expense), net in the accompanying Consolidated Statements of Comprehensive Income.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">While we expect that our derivative instruments will continue to be highly effective and in compliance with applicable accounting standards, if our hedges did not qualify as highly effective or if we determine that forecasted transactions will not occur, the changes in the fair value of the derivatives used as hedges would be reflected currently in earnings.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Contingencies</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We record a liability for pending litigation and claims where losses are both probable and reasonably estimable. Each quarter, management reviews all litigation and claims on a case-by-case basis and assigns probability of loss and range of loss.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Explanation of Key Metrics and Other Items</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cost of Services</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services principally include costs incurred in connection with our customer management services, including direct labor, telecommunications, technology costs, printing, sales and use tax and certain fixed costs associated with the delivery centers. In addition, cost of services includes income related to grants we may receive from local or state governments as an incentive to locate delivery centers in their jurisdictions which reduce the cost of services for those facilities.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Selling, General and Administrative</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Selling, general and administrative expenses primarily include costs associated with administrative services such as sales, marketing, product development, legal settlements, legal, information systems (including core technology and telephony infrastructure) and accounting and finance. It also includes outside professional fees (i.e., legal and accounting services), building expense for non-delivery center facilities and other items associated with general business administration.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Restructuring Charges, Net</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Restructuring charges, net primarily include costs incurred in conjunction with reductions in force or decisions to exit facilities, including termination benefits and lease liabilities, net of expected sublease rentals.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Interest Expense</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest expense includes interest expense, amortization of debt issuance costs associated with our Credit Facility, and the accretion of deferred payments associated with our acquisitions.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">28<a name="PB_28_103905_7091"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Other Income</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The main components of other income are miscellaneous income not directly related to our operating activities, such as foreign exchange gains.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Other Expenses</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The main components of other expenses are expenditures not directly related to our operating activities, such as foreign exchange losses.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">RESULTS OF OPERATIONS</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Year Ended December 31, 2014 Compared to December 31, 2013</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The tables included in the following sections are presented to facilitate an understanding of Management&#146;s Discussion and Analysis of Financial Condition and Results of Operations and present certain information by segment for the years ended December 31, 2014 and 2013 (amounts in thousands). All inter&#151;company transactions between the reported segments for the periods presented have been eliminated.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Management Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,497</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">890,883</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,614</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.7</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">76,792</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">75,689</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,103</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.5</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8.3</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8.5</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="306" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="89" style="border:none;"></td>
<td width="12" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The change in revenue for the Customer Management Services segment was attributable to a $79.5 million net increase in client programs and acquisitions offset by program completions of $20.8 million. Revenue was further impacted by a $26.1 million reduction due to foreign currency fluctuations, primarily the Australian dollar and the Brazilian Real.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue decreased slightly to 8.3% in 2014 as compared to 8.5% in 2013. </font><font size="2" face="Arial" style="font-size:10.0pt;">Adjusted for the negative $5.5 million of foreign currency impact, the operating margin increased on operational efficiencies, increased revenue and the related increase in capacity utilization. Included in the operating income was amortization related to acquired intangibles of $0.8 million and zero for the years ended December 31, 2014 and 2013, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Growth Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">115,434</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,996</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,438</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14.3</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,255</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,024</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,231</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">139.9</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6.3</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.0</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="306" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="89" style="border:none;"></td>
<td width="12" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The change in revenue for the Customer Growth Services segment was due to the combination of net increases in client programs and the acquisition of WebMetro in August 2013 of $20.7 million collectively, offset by program completions of $5.1 million and a $1.2 million reduction due to foreign currency fluctuations.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue increased to 6.3% in 2014 as compared to 3.0% in 2013. This increase was primarily driven by operational improvements and a shift in program mix to higher margin outcome based programs. Included in the operating income was amortization related to acquired intangibles of $2.7 million and $1.5 million for the year ended December 31, 2014 and 2013, respectively.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">29<a name="PB_29_104211_455"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<div>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Technology Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">139,182</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">152,485</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,303</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8.7</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,519</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,965</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(15,446</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(77.4</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.2</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="295" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="90" style="border:none;"></td>
<td width="19" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue for the Customer Technology Services segment decreased by $13.3 million compared to the prior year. The decrease in revenue was primarily attributable to a $13.1 million decrease in revenue from the Avaya based offerings offset, in part, by approximately $2.4 million of additional CISCO Cloud revenue.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue decreased to 3.2% in 2014 as compared to 13.1% in 2013. The decrease in operating income was primarily the result of a $5.6 million decline tied to the lower Avaya platform revenue, $3.3 million of additional selling, general and administrative expenses related to investments in sales, marketing and research and development expenses related to the build out of the CISCO cloud solution, $1.4 million related to one-time charges for technology and managed service expenses, a $1.3 million increase in depreciation expense tied to the increased number of cloud solutions in service, and $1.0 million in severance and other cost associated with the integration of TSG into the Customer Technology Services segment. Included in the operating income was amortization related to acquired intangibles of $4.4 million and $4.1 million for the year ended December 31, 2014 and 2013, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Strategy Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">63,668</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">48,793</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,875</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30.5</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,909</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,721</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,188</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">190.7</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12.4</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5.6</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="295" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="90" style="border:none;"></td>
<td width="19" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The increase in revenue for the Customer Strategy Services segment was related to organic growth across our geographies and our consulting practices including our strategy, operations and technology, analytics and learning innovations practices and the acquisition of rogenSi in August 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue increased to 12.4% in 2014 as compared to 5.6% in 2013. The improvement in the CSS operating income was primarily the result of the 30.5% increase in revenue in combination with the restructure and full integration of this segment&#146;s multiple acquisitions initiated in the third quarter of 2013. Additionally the increase in operating income was partially related to the impairment charges of $1.1 million recorded as a result of decreased revenues resulting from the deconsolidation of a subsidiary in the prior period (see Note 12 to the Consolidated Financial Statements for further details). Included in the operating income was amortization expense related to acquired intangibles of $2.1 million and $1.6 million for the year ended December 31, 2014 and 2013, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Interest Income (Expense)</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest income decreased to $1.8 million in 2014 from $2.6 million in 2013. Interest expense decreased to $6.9 million during 2014 from $7.5 million for the comparable period in 2013, primarily due to decreased accretion of deferred acquisition costs.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">30<a name="PB_30_104501_4141"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Other Income (Expense), Net</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in the year ended December 31, 2014, was a combined net $6.7 million benefit related to fair value adjustments of the contingent consideration based on revised estimates of performance against targets for four of our acquisitions (see Note 10 of the Notes to the Consolidated Financial Statements for further details).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in the year ended December 31, 2013, was a $3.7 million charge related to the deconsolidation of a subsidiary (see Note 24 of the Notes to the Consolidated Financial Statements for further details).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Income Taxes</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The reported effective tax rate for 2014 was 22.9% as compared to 22.4% for 2013.&nbsp;The effective tax rate for 2014 was impacted by earnings in international jurisdictions currently under an income tax holiday, a $1.3 million benefit related to restructuring charges, a $0.4 million benefit related to a valuation allowance for equity compensation, a $1.2 million benefit related to the closing of statute of limitations in Canada, $3.8 million of expense related to future contingent payments, $1.3 million of expense related to the resolution of an audit in the Netherlands, and $0.2 million of expense related to other discrete items. Without these items our effective tax rate for the year ended December 31, 2014 would have been 19.8%. In the year ended December 31, 2013, our effective tax rate was 22.4%. Without a $1.8 million benefit related to restructuring charges, a $1.5 million benefit related to return to provision adjustments and $1.8 million of expense related to changes in valuation allowance, our effective tax rate for the year ended December 31, 2013 would have been 21.5%.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Year Ended December 31, 2013 Compared to 2012</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The tables included in the following sections are presented to facilitate an understanding of Management&#146;s Discussion and Analysis of Financial Condition and Results of Operations and present certain information by segment for the years ended December 31, 2013 and 2012 (amounts in thousands). All inter&#151;company transactions between the reported segments for the periods presented have been eliminated.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Management Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">890,883</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,774</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(32,891</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3.6</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">75,689</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">60,271</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,418</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25.6</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8.5</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6.5</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="295" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="90" style="border:none;"></td>
<td width="19" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The change in revenue for the Customer Management Services segment was attributable to a $68.5 million net increase in client programs offset by program completions of $52.2 million. Revenue was further impacted by a $10.4 million reduction due to foreign currency fluctuations, primarily the Australian dollar, a $37.6 million reduction related to the exit of our business in Spain, and $1.2 million in lost revenue due to a typhoon in the third quarter of 2013.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue increased to 8.5% in 2013 as compared to 6.5% in 2012. </font><font size="2" face="Arial" style="font-size:10.0pt;">This increase in margin was primarily due to the improvement in utilization of our capacity, exit of our business in Spain as described above and the reduction of restructuring expenses noted below. These increases were offset by a $6.6 million adverse impact from foreign currency fluctuations and a $0.8 million negative impact due to lost revenue from a typhoon. During 2013 and 2012, we recorded $4.2 million and $8.2 million, respectively, in restructuring and impairment charges in various locations to better align our capacity and workforce with current business needs. In addition, during 2012, we recorded $15.1 million in restructuring charges and $0.4 million in impairment charges as a result of our decision to exit Spain. These items were offset during 2012 in part by a $4.6 million accrual release for salaries expense due to an authoritative ruling in Spain related to the legally required cost of living adjustments for our employees&#146; salaries.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">31<a name="PB_31_104641_8627"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Growth Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,996</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,772</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">224</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.2</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,024</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,258</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">766</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">33.9</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.0</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2.2</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="306" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="89" style="border:none;"></td>
<td width="12" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The change in revenue for the Customer Growth Services segment was due to the combination of net increase in client programs and the acquisition of WebMetro in August 2013 of $20.0 million in an aggregate amount, offset by program completions of $19.8 million.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue increased to 3.0% in 2013 as compared to 2.2% in 2012. Increases in income were primarily driven by a $1.8 million charge related to the impairment of the trade-name intangible asset due to the rebranding of our Direct Alliance subsidiary to Revana during the first quarter of 2012. There were also operational improvements and a shift in program mix to additional outcome-based higher margin programs. These increases were offset by net declines in client volumes, changes in pricing, the cost of ramping multiple clients and increases in amortization expense related to WebMetro. Included in the operating income was amortization related to acquired intangibles of $1.5 million and $0.7 million for the year ended December 31, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Technology Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">152,485</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">96,848</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">55,637</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">57.4</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,965</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,714</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,251</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27.1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16.2</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="306" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="89" style="border:none;"></td>
<td width="12" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The increase in revenue for the Customer Technology Services segment was related to organic growth for eLoyalty in consulting and managed services and the acquisition of TSG on December 31, 2012.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue decreased to 13.1% in 2013 as compared to 16.2% in 2012. This decrease was related to investments to integrate TSG, increases in sales and marketing expenses, and a $2.6 million increase in amortization expense related to TSG. Included in the operating income was amortization related to acquired intangibles of $4.1 million and $1.8 million for the year ended December 31, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Customer Strategy Services</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">$&nbsp;Change</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Change</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">48,793</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,587</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,206</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17.3</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,721</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">302</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,419</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">801.0</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating Margin</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5.6</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.7</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="306" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="9" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="18" style="border:none;"></td>
<td width="89" style="border:none;"></td>
<td width="12" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The increase in revenue for the Customer Strategy Services segment was related to a combination of growth in operational consulting, analytics and learning innovations revenue, and the acquisitions of iKnowtion, LLC (&#147;iKnowtion&#148;) and Guidon Performance Solutions (&#147;Guidon&#148;) during 2012.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">32<a name="PB_32_105013_7906"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The operating income as a percentage of revenue increased to 5.6% in the 2013 as compared to 0.7% in 2012. This increase was related to the full integration of the businesses comprising the Customer Strategy Services segment, including their leadership, consultants, the services portfolio and infrastructure, and a consolidation of their geographies and personnel realignment. This integration allowed for additional revenue to be generated as well as cost savings based on the realignment.&#160; The increase also included the impairment charges of $1.1 million recorded as a result of decreased revenues resulting from the deconsolidation of a subsidiary in the second quarter of 2013 (see Notes 12 and 24 of the Notes to the Consolidated Financial Statements for further details). Included in the operating income was amortization expense related to acquired intangibles of $1.6 million and $1.2 million for the year ended December 31, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Interest Income (Expense)</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest income decreased to $2.6 million in 2013 from $3.0 million in 2012. Interest expense increased to $7.5 million during 2013 from $6.7 million for the comparable period in 2012, due to higher average borrowings on our credit facility and additional accretion of deferred acquisition costs.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Other Income (Expense), Net</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in the year ended December 31, 2013, was a $3.7 million charge related to the deconsolidation of a subsidiary (see Note 24 of the Notes to the Consolidated Financial Statements for further details). Also included was a $1.9 million charge related to a fair value adjustment of the contingent consideration based on revised estimates of performance against targets for three of our acquisitions (see Note 10 of the Notes to the Consolidated Financial Statements for further details).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Income Taxes</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The reported effective tax rate for 2013 was 22.4% as compared to (0.1)% for 2012.&nbsp;The effective tax rate for 2013 was impacted by earnings in international jurisdictions currently under an income tax holiday, a $1.8 million benefit related to restructuring charges, a $1.5 million benefit related to return to provision adjustments, and $1.8 million of expenses related to changes in valuation allowance. Without these items our effective tax rate for the year ended December 31, 2013 would have been 21.5%. In the year ended December 31, 2012, our effective tax rate would have been 19.9% without a $7.6 million tax benefit related to Australia and New Zealand transfer pricing, a $1.4 million benefit from the release of uncertain tax positions, a $9.2 million benefit related to restructuring charges, a $1.9 million benefit related to return to provision adjustments and $0.1 million of expense related to other discrete items.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Liquidity and Capital Resources</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our principal sources of liquidity are our cash generated from operations, our cash and cash equivalents, and borrowings under our Credit Agreement, dated June 3, 2013 (the &#147;Credit Agreement&#148;). During the year ended December 31, 2014, we generated positive operating cash flows of $94.1&nbsp;million. We believe that our cash generated from operations, existing cash and cash equivalents, and available credit will be sufficient to meet expected operating and capital expenditure requirements for the next 12&nbsp;months.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We manage a centralized global treasury function in the United States with a focus on concentrating and safeguarding our global cash and cash equivalents. While the majority of our cash is held outside the U.S., we prefer to hold U.S. Dollars in addition to the local currencies of our foreign subsidiaries. We expect to use our offshore cash to support working capital and growth of our foreign operations. While there are no assurances, we believe our global cash is protected given our cash management practices, banking partners and utilization of diversified, high quality investments.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We have global operations that expose us to foreign currency exchange rate fluctuations that may positively or negatively impact our liquidity. We are also exposed to higher interest rates associated with our variable rate debt. To mitigate these risks, we enter into foreign exchange forward and option contracts and interest rate swaps through our cash flow hedging program. Please refer to Item 7A. Quantitative and Qualitative Disclosures About Market Risk, Foreign Currency Risk, for further discussion.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">33<a name="PB_33_105044_3736"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We primarily utilize our Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&nbsp;2 of the Notes to Consolidated Financial Statements. As of December 31, 2014 and 2013, we had borrowings of $100.0 million and $100.0 million, respectively, under our Credit Agreement, and our average daily utilization was $285.9 million and $238.1 million for the years ended December 31, 2014 and 2013, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $3.2 million, our remaining borrowing capacity was $596.8 million as of December 31, 2014. As of December 31, 2014, we were in compliance with all covenants and conditions under our Credit Agreement.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The amount of capital required over the next 12&nbsp;months will depend on our levels of investment in infrastructure necessary to maintain, upgrade or replace existing assets. Our working capital and capital expenditure requirements could also increase materially in the event of acquisitions or joint ventures, among other factors. These factors could require that we raise additional capital through future debt or equity financing. We can provide no assurance that we will be able to raise additional capital with commercially reasonable terms acceptable to us.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following discussion highlights our cash flow activities during the years ended December 31, 2014, 2013, and 2012.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cash and Cash Equivalents</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We consider all liquid investments purchased within 90&nbsp;days of their original maturity to be cash equivalents. Our cash and cash equivalents totaled $77.3&nbsp;million and $158.0&nbsp;million as of December 31, 2014 and 2013, respectively. We diversify the holdings of such cash and cash equivalents considering the financial condition and stability of the counterparty institutions.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We reinvest our cash flows to grow our client base, and expand our infrastructure, and for investment in research and development, strategic acquisitions and the purchase of our outstanding stock.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cash Flows from Operating Activities</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the years 2014, 2013 and 2012 we reported net cash flows provided by operating activities of $94.1&nbsp;million, $138.0&nbsp;million and $106.9&nbsp;million, respectively. Despite increases in net income and depreciation and amortization of $16.4 million, the decrease was primarily due to a $48.3 million decrease in cash collected from accounts receivable and an increase of $5.6 million in payments made for operating expenses. The net increase of $31.1 million from 2012 to 2013 was primarily due to a $20.3 million decrease in cash spent on prepaid and other assets, a $13.8 million decrease in payments made for operating expenses, a $9.2 million increase in cash from net income and a $6.9 million increase in cash collected from accounts receivable. This increase was partially offset by a $19.1 million decrease in cash prepayments from customers.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cash Flows from Investing Activities</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the years 2014, 2013 and 2012, we reported net cash flows used in investing activities of $91.9&nbsp;million, $59.5&nbsp;million and $80.9&nbsp;million, respectively. The net increase in cash used in investing activities from 2013 to 2014 was primarily due to increased spending on acquisitions of $15.3 million along with a $17.3 increase in capital expenditures. The net decrease in cash used in investing activities from 2012 to 2013 was primarily due to the $31.7 million decrease in acquisition related spending offset partially by a $10.3 million increase in net spend on capital expenditures.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">34<a name="PB_34_105054_9621"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cash Flows from Financing Activities</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the years 2014, 2013 and 2012, we reported net cash flows used in financing activities of $74.2&nbsp;million, $70.7&nbsp;million and $35.0&nbsp;million, respectively. The change in net cash flows from 2013 to 2014 was primarily due to $8.5 million of payments for contingent consideration related to acquisitions and an increase of $1.5 million in dividends paid to noncontrolling interests, partially offset by a $8.0 million increase in net borrowings from our line of credit. The change from 2012 to 2013 was due to a decrease in net borrowings on our line of credit of $52.0 million, a decrease in proceeds received from other debt of $4.3 million and an increase in dividends paid to noncontrolling interests of $2.3 million. This increase in cash used in financing activities was partially offset against a decrease in cash used to repurchase common stock of $24.7 million.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Free Cash Flow</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Free cash flow (see &#147;Presentation of Non-GAAP&nbsp;Measurements&#148; below for the definition of free cash flow) was $26.5&nbsp;million, $87.6&nbsp;million and $66.4&nbsp;million for the years 2014, 2013 and 2012, respectively. The decrease from 2013 to 2014 resulted primarily from a decrease in cash flow from operating activities and a $17.3 million increase in capital expenditures. The increase from 2012 to 2013 resulted primarily from the $31.1 million increase in cash flow from operating activities offset by a $9.8 million increase in capital expenditures, net of grant funds received.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Presentation of Non-GAAP&nbsp;Measurements</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Free Cash Flow</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Free cash flow is a non-GAAP liquidity measurement. We believe that free cash flow is useful to our investors because it measures, during a given period, the amount of cash generated that is available for debt obligations and investments other than purchases of property, plant and equipment. Free cash flow is not a measure determined by GAAP and should not be considered a substitute for &#147;income from operations,&#148; &#147;net income,&#148; &#147;net cash provided by operating activities,&#148; or any other measure determined in accordance with GAAP. We believe this non-GAAP liquidity measure is useful, in addition to the most directly comparable GAAP measure of &#147;net cash provided by operating activities,&#148; because free cash flow includes investments in operational assets. Free cash flow does not represent residual cash available for discretionary expenditures, since it includes cash required for debt service. Free cash flow also includes cash that may be necessary for acquisitions, investments and other needs that may arise.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table reconciles net cash provided by operating activities to free cash flow for our consolidated results (amounts in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="86%" style="border-collapse:collapse;width:86.66%;">
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.02%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="47%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:47.34%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.02%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.8%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.8%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.96%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.02%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net cash provided by   operating activities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">94,090</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">137,979</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.66%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">106,920</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.78%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.02%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Purchases of   property, plant and equipment</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">67,641</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,364</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.96%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40,543</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.78%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.02%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Free cash flow</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">26,449</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">87,615</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.66%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">66,377</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.78%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<p style="margin:0in 0in .0001pt .35in;text-align:justify;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Purchases of property, plant and equipment for the year ended 2012 is net of proceeds from a government grant of $0.1 million.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">35<a name="PB_35_112228_7056"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Obligations and Future Capital Requirements</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Future maturities of our outstanding debt and contractual obligations as of December 31, 2014 are summarized as follows (amounts in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Less&nbsp;than<br>   1&nbsp;Year</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">1&nbsp;to&nbsp;3<br>   Years</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">3&nbsp;to&nbsp;5<br>   Years</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Over&nbsp;5<br>   Years</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Credit Facility</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,582</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,446</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,828</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">107,856</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Equipment financing   arrangements</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">171</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">447</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">696</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contingent consideration</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,991</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,703</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,694</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Purchase obligations</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">31,363</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,164</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">53,527</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Operating lease   commitments</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43,411</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">60,753</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,247</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,826</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">136,237</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" style="padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other debt</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,052</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,795</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">390</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,237</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="36%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:36.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">92,570</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">103,308</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">129,543</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,826</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">329,247</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes estimated interest payments based on the weighted-average interest rate, unused commitment fees, current interest rate swap arrangements, and outstanding debt as of December 31, 2014.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</font><font size="2" face="Arial" style="font-size:10.0pt;">Contractual obligations to be paid in a foreign currency are translated at the period end exchange rate.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</font><font size="2" face="Arial" style="font-size:10.0pt;">Purchase obligations primarily consist of outstanding purchase orders for goods or services not yet received, which are not recognized as liabilities in our Consolidated Balance Sheets until such goods and/or services are received.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</font><font size="2" face="Arial" style="font-size:10.0pt;">The contractual obligation table excludes our liabilities of $1.9&nbsp;million related to uncertain tax positions because we cannot reliably estimate the timing of future cash payments. See Note 11 to the Notes to the Consolidated Financial Statements for further discussion.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our outstanding debt is primarily associated with the use of funds under our Credit Agreement to fund working capital, repurchase our common stock, and other cash flow needs across our global operations.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Purchase Obligations</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Occasionally we contract with certain of our communications clients to provide us with telecommunication services. These clients currently represent approximately 17% of our total annual revenue. We believe these contracts are negotiated on an arm&#146;s-length basis and may be negotiated at different times and with different legal entities.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Future Capital Requirements</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We expect total capital expenditures in 2015 to be within the range of $70 to $80 million. Approximately 70% of these expected capital expenditures are to support growth in our business and 30% relate to the maintenance of existing assets. The anticipated level of 2015 capital expenditures is primarily driven by new client contracts and the corresponding requirements for additional delivery center capacity as well as enhancements to our technological infrastructure.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">36<a name="PB_36_112232_5335"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We may consider restructurings, dispositions, mergers, acquisitions and other similar transactions. Such transactions could include the transfer, sale or acquisition of significant assets, businesses or interests, including joint ventures or the incurrence, assumption, or refinancing of indebtedness and could be material to the consolidated financial condition and consolidated results of our operations. Our capital expenditures requirements could also increase materially in the event of acquisition or joint ventures. In addition, as of December 31, 2014, we were authorized to purchase an additional $11.8 million of common stock under our stock repurchase program (see Item 5. Market for Registrant&#146;s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities in this Form&nbsp;10-K). Our stock repurchase program does not have an expiration date.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The launch of large client contracts may result in short-term negative working capital because of the time period between incurring the costs for training and launching the program and the beginning of the accounts receivable collection process. As a result, periodically we may generate negative cash flows from operating activities.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Debt Instruments and Related Covenants</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">On June 3, 2013, we entered into a $700.0 million, five-year, multi-currency revolving credit facility (the &#147;Credit Agreement&#148;) with a syndicate of lenders which includes an accordion feature that permits us to request an increase in total commitments up to $1.0 billion, under certain conditions, including additional commitments from members of the syndicate. Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA&nbsp;Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers. The Credit Agreement amends and restates in its entirety our prior credit facility entered into during 2010 and as amended in 2012.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0&nbsp;million. At our discretion, direct borrowing options under the Credit Agreement include (i)&nbsp;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&nbsp;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&nbsp;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. We may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We primarily utilize our credit facilities to fund working capital, general operations, stock repurchases, acquisitions, and other strategic activities. As of December 31, 2014 and 2013, we had borrowings of $100.0&nbsp;million and $100.0&nbsp;million, respectively, under the Credit Agreement. During 2014, 2013 and 2012, borrowings accrued interest at an average rate of approximately 1.2%, 1.4%, and 1.6% per annum, respectively, excluding unused commitment fees. Our daily average borrowings during 2014, 2013 and 2012 were $285.9 million, $238.1 million and $154.5 million, respectively. Availability was $596.8&nbsp;million as of December 31, 2014, reduced from $700.0 million by the outstanding borrowing and by $3.2 million in issued letters of credit; and was $596.5 million as of December 31, 2013, reduced from $700.0 million by the outstanding borrowing and by $3.5 million in issued letters of credit.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">From time-to-time, we may have unsecured, uncommitted bank lines of credit to support working capital for a few foreign subsidiaries. As of December 31, 2014 and 2013, we had no foreign loans outstanding.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">37<a name="PB_37_112237_5796"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Client Concentration</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During 2014, one of our clients represented 11% of our total annual revenue. Our five largest clients accounted for 38%, 40% and 39% of our annual revenue for the years ended December 31, 2014, 2013 and 2012, respectively. We have long-term relationships with our top five clients, ranging from two to 18 years, with the majority of these clients having completed multiple contract renewals with us. The relative contribution of any single client to consolidated earnings is not always proportional to the relative revenue contribution on a consolidated basis and varies greatly based upon specific contract terms. In addition, clients may adjust business volumes served by us based on their business requirements. We believe the risk of this concentration is mitigated, in part, by the long-term contracts we have with our largest clients. Although certain client contracts may be terminated for convenience by either party, we believe this risk is mitigated, in part, by the service level disruptions and transition/migration costs that would arise for our clients.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The contracts with our five largest clients expire between 2015 and 2017. Additionally, a particular client may have multiple contracts with different expiration dates. We have historically renewed most of our contracts with our largest clients, but there can be no assurance that future contracts will be renewed or, if renewed, will be on terms as favorable as the existing contracts.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Recently Issued Accounting Pronouncements</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We discuss the potential impact of recent accounting pronouncements in Note 1 to the Notes to the Consolidated Financial Statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;7A.&nbsp;&nbsp;QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK</font></b><a name="Item7a_quantitativeAndQualitative_105922"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Market risk represents the risk of loss that may impact our consolidated financial position, consolidated results of operations, or consolidated cash flows due to adverse changes in financial and commodity market prices and rates. Market risk also includes credit and non-performance risk by counterparties to our various financial instruments. We are exposed to market risks due to changes in interest rates and foreign currency exchange rates (as measured against the U.S. dollar); as well as credit risk associated with potential non-performance of our counterparty banks. These exposures are directly related to our normal operating and funding activities. We enter into derivative instruments to manage and reduce the impact of currency exchange rate changes, primarily between the U.S. dollar/Canadian dollar, the U.S. dollar/Philippine peso, the U.S. dollar/Mexican peso, and the Australian dollar/Philippine peso. We enter into interest rate derivative instruments to reduce our exposure to interest rate fluctuations associated with our variable rate debt. To mitigate against credit and non-performance risk, it is our policy to only enter into derivative contracts and other financial instruments with investment grade counterparty financial institutions and, correspondingly, our derivative valuations reflect the creditworthiness of our counterparties. As of the date of this report, we have not experienced, nor do we anticipate, any issue related to derivative counterparty defaults.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Interest Rate Risk</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We entered into interest rate derivative instruments to reduce our exposure to interest rate fluctuations associated with our variable rate debt. The interest rate on our Credit Agreement is variable based upon the Prime Rate and LIBOR and, therefore, is affected by changes in market interest rates. As of December 31, 2014, we had $100.0 million of outstanding borrowings under the Credit Agreement. Based upon average daily outstanding borrowings during the years ended December 31, 2014 and 2013, interest accrued at a rate of approximately 1.2% and 1.4% per annum, respectively. If the Prime Rate or LIBOR increased by 100 basis points during the quarter, there would not have been a material impact to our consolidated financial position or results of operations.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">38<a name="PB_38_112242_2897"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s interest rate swap arrangements as of December 31, 2014 and 2013 were as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Notional<br>   Amount</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Variable&nbsp;Rate<br>   Received</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fixed&nbsp;Rate<br>   Paid</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contract<br>   Commencement<br>   Date</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contract<br>   Maturity<br>   Date</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December 31,   2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25 million</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:15.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1 - month LIBOR</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2.55</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">April 2012</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">April 2016</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">and 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15 million</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1 - month LIBOR</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.14</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">May 2012</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">May 2017</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40 million</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Foreign Currency Risk</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our subsidiaries in Canada, Costa Rica, Mexico, and the Philippines use the local currency as their functional currency for paying labor and other operating costs. Conversely, revenue for these foreign subsidiaries is derived principally from client contracts that are invoiced and collected in U.S. dollars or other foreign currencies. As a result, we may experience foreign currency gains or losses, which may positively or negatively affect our results of operations attributed to these subsidiaries. For the years ended December 31, 2014, 2013 and 2012, revenue associated with this foreign exchange risk was 31%, 32% and 37% of our consolidated revenue, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following summarizes relative (weakening)&nbsp;strengthening of local currencies that are relevant to our business:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="93%" style="border-collapse:collapse;width:93.34%;">
<tr>
<td width="50%" valign="bottom" style="padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="45%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:45.02%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" style="padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="3%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.22%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="3%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.22%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar vs.   U.S. Dollar</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8.7</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7.3</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2.3</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" style="padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso vs.   U.S. Dollar</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(0.9</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7.6</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6.4</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso vs. U.S.   Dollar</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13.0</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(0.3</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7.0</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" style="padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australian Dollar vs.   U.S. Dollar</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8.8</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(16.9</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.9</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Euro vs. U.S. Dollar</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13.3</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4.0</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2.0</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>
<tr>
<td width="50%" valign="bottom" style="padding:0in 0in 0in 0in;width:50.72%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso vs.   Australian Dollar </font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7.2</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7.9</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.22%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6.4</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In order to mitigate the risk of these non-functional foreign currencies weakening against the functional currencies of the servicing subsidiaries, which thereby decreases the economic benefit of performing work in these countries, we may hedge a portion, though not 100%, of the projected foreign currency exposure related to client programs served from these foreign countries through our cash flow hedging program. While our hedging strategy can protect us from adverse changes in foreign currency rates in the short term, an overall weakening of the non-functional revenue foreign currencies would adversely impact margins in the segments of the servicing subsidiary over the long term.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Cash Flow Hedging Program</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To reduce our exposure to foreign currency exchange rate fluctuations associated with forecasted revenue in non-functional currencies, we purchase forward and/or option contracts to acquire the functional currency of the foreign subsidiary at a fixed exchange rate at specific dates in the future. We have designated and account for these derivative instruments as cash flow hedges for forecasted revenue in non-functional currencies.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">While we have implemented certain strategies to mitigate risks related to the impact of fluctuations in currency exchange rates, we cannot ensure that we will not recognize gains or losses from international transactions, as this is part of transacting business in an international environment. Not every exposure is or can be hedged and, where hedges are put in place based on expected foreign exchange exposure, they are based on forecasts for which actual results may differ from the original estimate. Failure to successfully hedge or anticipate currency risks properly could adversely affect our consolidated operating results.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">39<a name="PB_39_112246_3020"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our cash flow hedging instruments as of December 31, 2014 and 2013 are summarized as follows (in thousands). All hedging instruments are forward contracts, except as noted.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.66%;">
<tr>
<td width="34%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;December&nbsp;31,&nbsp;2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Local<br>   Currency<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">U.S.&nbsp;Dollar<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Maturing<br>   in&nbsp;2015</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="15%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contracts<br>   Maturing<br>   Through</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,500</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,441</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100.0</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">June 2015</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" style="padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,428,000</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">398,046</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40.0</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">August 2019</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,532,000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">179,089</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29.7</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">September 2019</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" style="padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand Dollar </font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">490</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">381</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100.0</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">July 2015</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">578,957</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.66%;">
<tr>
<td width="34%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;December&nbsp;31,&nbsp;2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Local<br>   Currency<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">U.S.&nbsp;Dollar<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,500</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,336</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" style="padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,355,000</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">404,638</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,305,500</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">166,132</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" style="padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">British Pound   Sterling</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,200</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,853</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand Dollars</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">150</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">117</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="34%" valign="bottom" style="padding:0in 0in 0in 0in;width:34.82%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">580,076</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on December 31, 2014 and December 31, 2013.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes contracts to purchase British pound sterling in exchange for Euros, which are translated into equivalent U.S. dollars on December 31, 2013.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The fair value of our cash flow hedges at December 31, 2014 was assets/(liabilities) (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.0%;">
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Maturing&nbsp;in</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2015</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.2%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(152</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.2%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(152</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,816</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,210</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,196</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,121</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand Dollar</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.5%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.2%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,167</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.6%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.2%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(12,486</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our cash flow hedges are valued using models based on market observable inputs, including both forward and spot foreign exchange rates, implied volatility, and counterparty credit risk. The fair value of our cash flow hedges decreased by $17.7 million from December 31, 2013 to December 31, 2014. The decrease in fair value from December 31, 2013 largely reflects a broader strengthening in the U.S. dollar during 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We recorded net (losses)/gains of $(2.4)&nbsp;million, $8.0&nbsp;million, and $4.6 million for settled cash flow hedge contracts for the years ended December 31, 2014, 2013, and 2012, respectively. These (losses)/gains were reflected in Revenue in the accompanying Consolidated Statements of Comprehensive Income (Loss). If the exchange rates between our various currency pairs were to increase or decrease by 10% from current period-end levels, we would incur a material gain or loss on the contracts. However, any gain or loss would be mitigated by corresponding increases or decreases in our underlying exposures.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">40<a name="PB_40_112250_7748"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Other than the transactions hedged as discussed above and in Note 9 in the accompanying Consolidated Financial Statements, the majority of the transactions of our U.S. and foreign operations are denominated in their respective local currency. However, transactions are denominated in other currencies from time-to-time. We do not currently engage in hedging activities related to these types of foreign currency risks because we believe them to be insignificant as we endeavor to settle these accounts on a timely basis. For the years ended 2014 and 2013, approximately 24% and 22%, respectively, of revenue was derived from contracts denominated in currencies other than the U.S. Dollar. Our results from operations and revenue could be adversely affected if the U.S. Dollar strengthens significantly against foreign currencies.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Fair Value of Debt and Equity Securities</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We did not have any investments in debt or equity securities as of December 31, 2014 or 2013.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;8.&nbsp;&nbsp;FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA</font></b><a name="Item8_financialStatementsAndSuppl_111608"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The financial statements required by this item are located beginning on page&nbsp;F-1 of this report and incorporated herein by reference.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;9.&nbsp;&nbsp;CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE</font></b><a name="Item9_changesInAndDisagreementsWi_111616"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Not applicable.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;9A.&nbsp;&nbsp;CONTROLS AND PROCEDURES</font></b><a name="Item9a_controlsAndProcedures_111642"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">This Form&nbsp;10-K includes the certifications of our Chief Executive Officer (&#147;CEO&#148;) and Chief Financial Officer (&#147;CFO&#148;) required by Rule&nbsp;13a-14 of the Securities Exchange Act of 1934 (the &#147;Exchange Act&#148;). See Exhibits&nbsp;31.1 and 31.2. This Item&nbsp;9A includes information concerning the controls and control evaluations referred to in those certifications.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Evaluation of Disclosure Controls and Procedures</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our management, with the participation of our principal executive officer and our principal financial officer, has evaluated the effectiveness of TeleTech&#146;s disclosure controls and procedures (as required by Rule 13a-15(b) and 15d-15(b) under the &#147;Exchange Act&#148;) as of December 31, 2014. Based on that evaluation, the principal executive officer and the principal financial officer of TeleTech have concluded that, as of the end of the period covered by this report, our disclosure controls and procedures are effective to provide such reasonable assurance.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our management, including the CEO and CFO, believes that any disclosure controls and procedures or internal controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must consider the benefits of controls relative to their costs. Inherent limitations within a control system include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people, or by unauthorized override of the control. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with associated policies or procedures. While the design of any system of controls is to provide reasonable assurance of the effectiveness of disclosure controls, such design is also based in part upon certain assumptions about the likelihood of future events, and such assumptions, while reasonable, may not take into account all potential future conditions. Accordingly, because of the inherent limitations in a cost effective control system, misstatements due to error or fraud may occur and may not be prevented or detected.</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Our management has conducted an assessment of its internal control over financial reporting as of December 31, 2014 as required by Section 404 of the Sarbanes-Oxley Act. Management&#146;s report on our internal control over financial reporting is included below. The Independent Registered Public Accounting Firm&#146;s report with respect to the effectiveness of our internal control over financial reporting is included on page F-2. Management has concluded that internal control over financial reporting is effective as of December 31, 2014<b>.</b></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Changes in Internal Control Over Financial Reporting</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">There has been no change in our internal control over financial reporting during the most recent quarter that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Management&#146;s Report on Internal Control over Financial Reporting</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Management, under the supervision of our CEO and CFO, is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Exchange Act. Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with U.S. GAAP. Internal control over financial reporting includes those policies and procedures which (a) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of assets, (b) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. GAAP, (c) provide reasonable assurance that receipts and expenditures are being made only in accordance with appropriate authorization of management and the Board of Directors, and (d) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of assets that could have a material effect on the financial statements.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate. Accordingly, even effective internal control over financial reporting can only provide reasonable assurance of achieving their control objectives.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During 2014, the Company acquired Sofica and rogenSi and have excluded these businesses, from its assessment of internal control over financial reporting as of December 31, 2014. Sofica&#146;s total assets and total revenues represent 2% and 1%, respectively, and rogenSi&#146;s total assets and total revenues represent 5% and 1%, respectively, of the related consolidated financial statement amounts as of and for the year ended December 31, 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In connection with the preparation of this Form 10-K, our management, under the supervision and with the participation of our CEO and CFO, conducted an evaluation of the effectiveness of our internal control over financial reporting as of December 31, 2014 based on the framework established in <i>Internal Control &#151; Integrated Framework </i>(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (&#147;COSO&#148;). As a result of that evaluation, management has concluded that our internal control over financial reporting was effective at a reasonable assurance level as of December 31, 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The effectiveness of our internal control over financial reporting as of December 31, 2014 has also been audited by PricewaterhouseCoopers LLP, our independent registered public accounting firm, as stated in their report, which is included in &#147;Part&nbsp;II &#151; Item&nbsp;8 &#151; Financial Statements and Supplementary Data.&#148;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;9B.&nbsp;&nbsp;OTHER INFORMATION</font></b><a name="Item9b_otherInformation_111702"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">None.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PART&nbsp;III</font></b><a name="Partiii_112434"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;10.&nbsp;&nbsp;DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE</font></b><a name="Item10_directorsExecutiveOfficers_112436"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The information in our 2015 Definitive Proxy Statement on Schedule 14A, which will be filed no later than 120 days after December&nbsp;31, 2014 (the &#147;2015 Proxy Statement&#148;) regarding our executive officers under the heading &#147;Information Regarding Executive Officers&#148; is incorporated herein by reference. We have both a Code of Ethical Conduct for Executive and Financial Managers and a Code of Conduct. The Code of Ethical Conduct for Executive and Financial Officers applies to our Chief Executive Officer, Chief Financial Officer, presidents of our business segments, Controller, Treasurer, the General Counsel, Chief Audit executive, senior financial officers of each operating segment and other persons performing similar functions. The Code of Conduct applies to all directors, officers, employees and members of our supply chain (as applicable). Both the Code of Ethical Conduct for Executive and Financial Officers and the Code of Conduct are posted on our website at www.teletech.com on the Corporate Governance page. We will post on our website any amendments to or waivers of the Code of Ethical Conduct for Executive and Financial Officers and our Code of Conduct, in accordance with applicable laws and regulations.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">There have been no material changes to the procedures by which stockholders may recommend nominees to the board of directors. The remaining information called for by this Item 10 is incorporated by reference herein from our 2015 Proxy Statement.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;11.&nbsp;&nbsp;EXECUTIVE COMPENSATION</font></b><a name="Item11_executiveCompensation_112442"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The information in our 2015 Proxy Statement is incorporated herein by reference.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;12.&nbsp;&nbsp;SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS</font></b><a name="Item12_securityOwnershipOfCertain_112449"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The information regarding these matters is included in Part&nbsp;II,&nbsp;Item 5. &#147;Market for Registrant&#146;s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities&#148;. Also the information in our 2015 Proxy Statement is incorporated herein by reference.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;13.&nbsp;&nbsp;CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE</font></b><a name="Item13_certainRelationshipsAndRel_112501"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The information in our 2015 Proxy Statement is incorporated herein by reference.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;14.&nbsp;&nbsp;PRINCIPAL ACCOUNTANTS FEES AND SERVICES</font></b><a name="Item14_principalAccountantsFeesAn_112504"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The information in our 2015 Proxy Statement is incorporated herein by reference.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PART&nbsp;IV</font></b><a name="Partiv_112521"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ITEM&nbsp;15.&nbsp;&nbsp;EXHIBITS AND FINANCIAL STATEMENT SCHEDULES</font></b><a name="Item15_exhibitsAndFinancialStatem_112522"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The following documents are filed as part of this report:</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Consolidated</font></i><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;"> Financial Statements.</font></i></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Index to Consolidated Financial Statements is set forth on page&nbsp;F-1 of this report.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Financial Statement Schedules.</font></i></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">All schedules for TeleTech have been omitted since the required information is not present or not present in amounts sufficient to require submission of the schedule, or because the information is included in the respective Consolidated Financial Statements or notes thereto.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Exhibits.</font></i></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">EXHIBIT&nbsp;INDEX</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">3.01**</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Restated Certificate of Incorporation of TeleTech   Holdings,&nbsp;Inc. filed with the State of Delaware on August&nbsp;1, 1996 (incorporated   by reference to Exhibit&nbsp;3.1 to TeleTech&#146;s Amendment No.&nbsp;2 to   Form&nbsp;S-1 Registration Statement (Registration No.&nbsp;333-04097) filed   on July&nbsp;5, 1996)</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">3.02**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Amended and Restated Bylaws of TeleTech   (incorporated by reference to Exhibit&nbsp;3.02 to TeleTech&#146;s Current Report   on Form&nbsp;8-K filed on May&nbsp;28, 2009)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.04**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. Amended and Restated 1999   Stock Option and Incentive Plan (incorporated by reference as   Exhibit&nbsp;10.04 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2012)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.06**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. 2010 Equity Incentive Plan   (incorporated by reference as Appendix A to TeleTech&#146;s Definitive Proxy   Statement, filed April&nbsp;12, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.20**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement (below   Vice President) (incorporated by reference as Exhibit&nbsp;10.06 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.21**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement (Vice   President and above) (incorporated by reference as Exhibit&nbsp;10.07 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.22**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Amendment to Restricted Stock Unit Agreement   (incorporated by reference as Exhibit&nbsp;10.2 to TeleTech&#146;s Current Report   on Form&nbsp;8-K filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.23**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement (incorporated   by reference as Exhibit&nbsp;10.3 to TeleTech&#146;s Current Report on   Form&nbsp;8-K filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.24**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement (Section&nbsp;16   Officers) (incorporated by reference as Exhibit&nbsp;4.3 to TeleTech&#146;s   Form&nbsp;S-8 Registration Statement (Registration No.&nbsp;333-167300) filed   on June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.25**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement   (Non-Section&nbsp;16 Employees) (incorporated by reference as   Exhibit&nbsp;4.4 to TeleTech&#146;s Form&nbsp;S-8 Registration Statement   (Registration No.&nbsp;333-167300) filed on June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.26**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Independent Director Restricted Stock Unit   Agreement (incorporated by reference as Exhibit&nbsp;4.5 to TeleTech&#146;s Form&nbsp;S-8   Registration Statement (Registration No.&nbsp;333-167300) filed on   June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.27**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Global Restricted Stock Unit Agreement   (Operating Committee Member) (incorporated by reference to Exhibit&nbsp;10.1   to TeleTech&#146;s Current Report on Form&nbsp;8-K filed on May&nbsp;1, 2013)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">44<a name="PB_44_112901_5335"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="85%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:85.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.28**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Global Restricted Stock Unit Agreement (Non-Operating   Committee Member) (incorporated by reference as Exhibit&nbsp;10.2 to   TeleTech&#146;s Current Report on Form&nbsp;8-K filed on May&nbsp;1, 2013)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.29*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of TeleTech Holdings,&nbsp;Inc. Restricted Stock   Unit Award Agreement (other employees) effective July&nbsp;1, 2014</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.30*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of TeleTech Holdings,&nbsp;Inc. Restricted Stock   Unit Award Agreement (Directors and Executive Committee Members) effective   July&nbsp;1, 2014</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.31**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement   (Non-Employee Director) (incorporated by reference as Exhibit&nbsp;10.08 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.32*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Independent Director Compensation Arrangements (effective   January&nbsp;1, 2015)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.33**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Indemnification Agreement with Directors (incorporated   by reference as Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report on   Form&nbsp;8-K filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.40**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Kenneth D. Tuchman and   TeleTech dated October&nbsp;15, 2001 (incorporated by reference as   Exhibit&nbsp;10.68 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2001)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.41**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment to Employment Agreement between Kenneth D.   Tuchman and TeleTech dated December&nbsp;31, 2008 (incorporated by reference   as Exhibit&nbsp;10.17 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the   year ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.42**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment dated September&nbsp;17, 2008 to Stock Option   Agreement between Kenneth D. Tuchman and TeleTech (incorporated by reference   as Exhibit&nbsp;10.19 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the   year ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.50**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between James E. Barlett and TeleTech   dated October&nbsp;15, 2001 (incorporated by reference as Exhibit&nbsp;10.66   to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2001)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.52**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment to Employment Agreement between James E. Barlett   and TeleTech dated December&nbsp;31, 2008 (incorporated by reference as   Exhibit&nbsp;10.13 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.53**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment dated September&nbsp;17, 2008 to Stock Option   Agreement between James E. Barlett and TeleTech (incorporated by reference as   Exhibit&nbsp;10.15 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.54**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Amendment, dated as of April&nbsp;19, 2011, to   TeleTech Holdings,&nbsp;Inc. Restricted Stock Unit Agreement by and between   TeleTech Holdings,&nbsp;Inc. and James E. Barlett dated June&nbsp;22,   2007&nbsp;(incorporated by reference as Exhibit&nbsp;10.1 to TeleTech&#146;s   Current Report on Form&nbsp;8-K filed April&nbsp;22, 2011)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.60**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Regina Paolillo and TeleTech   Holdings,&nbsp;Inc. effective as of November&nbsp;3, 2011 (incorporated by   reference as Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report on Form&nbsp;8-K   filed October&nbsp;27, 2011)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.62**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Restricted Stock Unit Agreement dated as of   November&nbsp;15, 2011 between TeleTech Holdings,&nbsp;Inc. and Regina   Paolillo (RSU Performance Agreement) (incorporated by reference as   Exhibit&nbsp;10.2 to TeleTech&#146;s Current Report on Form&nbsp;8-K/A filed   November&nbsp;21, 2011)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.63**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-Qualified Stock Option Agreement dated as of   November&nbsp;15, 2011 between TeleTech Holdings,&nbsp;Inc. and Regina   Paolillo (Option Agreement)(incorporated by reference as Exhibit&nbsp;10.3 to   TeleTech&#146;s Current Report on Form&nbsp;8-K/A filed November&nbsp;21, 2011)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.70*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Separation Agreement and Release of Claims between Brian   Shepherd and TeleTech Services Corporation effective as of January&nbsp;31,   2015</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">45<a name="PB_45_112923_5796"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="85%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:85.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.80**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Keith Gallacher and TeleTech   Services Corporation effective as of June&nbsp;3, 2013 (incorporated by   reference as Exhibit&nbsp;10.2 to TeleTech&#146;s Quarterly Report on Form&nbsp;10-Q   for the quarter ended June&nbsp;30, 2013)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">10.90**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amended and Restated Credit Agreement, dated as of   June&nbsp;3, 2013, among TeleTech Holdings,&nbsp;Inc., the foreign borrowers   party thereto, the lenders party thereto, Wells Fargo Bank, National   Association, as Administrative Agent, Swing Line Lender and Fronting Lender,   KeyBank National Association, Bank of America, N.A., BBVA Compass, and HSBC   Bank USA, National Association, each as Documentation Agent and Wells Fargo   Securities, LLC, KeyBank National Association, Merrill Lynch, Pierce,   Fenner&nbsp;&amp; Smith Incorporated, BBVA Compass and HSBC Bank USA,   National Association, as Joint Lead Arrangers (incorporated by reference to   Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report on Form&nbsp;8-K filed on June&nbsp;7,   2013)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">21.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">List of subsidiaries</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">23.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Consent of Independent Registered Public Accounting Firm</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">24.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Power of Attorney</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">31.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification of CEO of TeleTech</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">31.2*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification of CFO of TeleTech</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">32.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Written Statement of Chief Executive Officer Pursuant to   Section&nbsp;906 of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C.   Section&nbsp;1350)</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">32.2*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Written Statement of Chief Financial Officer Pursuant to   Section&nbsp;906 of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C.   Section&nbsp;1350)</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.INS***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Instance Document</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.SCH***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Schema Document</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.CAL***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Calculation Linkbase Document.</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.LAB***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Label Linkbase Document</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.PRE***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Presentation Linkbase Document</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="12%" valign="top" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">101.DEF***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="85%" valign="top" style="padding:0in 0in 0in 0in;width:85.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Definition Linkbase Document</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.44%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.56%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Filed herewith.</font></p>    </td>   </tr>
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<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.44%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">**</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.56%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Identifies exhibit that consists of or includes a   management contract or compensatory plan or arrangement.</font></p>    </td>   </tr>
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<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.44%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">***</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.56%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Attached as Exhibit&nbsp;101 to this report are the   following documents formatted in XBRL (Extensible Business Reporting   Language): (i)&nbsp;Consolidated Balance Sheets as of December&nbsp;31, 2014   and 2013, (ii)&nbsp;Consolidated Statements of Comprehensive Income (Loss)   for the years ended December&nbsp;31, 2014, 2013 and 2012,   (iii)&nbsp;Consolidated Statements of Stockholders&#146; Equity for the years   ended December&nbsp;31, 2014, 2013 and 2012, (iv)&nbsp;Consolidated   Statements of Cash Flows for the years ended December&nbsp;31, 2014, 2013 and   2012, and (v)&nbsp;Notes to Consolidated Financial Statements.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">46<a name="PB_46_113001_2897"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">SIGNATURES</font></b><a name="Signatures_113009"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Pursuant to the requirements of Section&nbsp;13 or 15(d)&nbsp;of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned; thereunto duly authorized on March&nbsp;9, 2015.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="50%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TELETECH HOLDINGS,&nbsp;INC.</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="50%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="50%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
<td width="46%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:46.0%;">
<p style="margin:0in 0in .0001pt .35in;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/ KENNETH D. TUCHMAN</font></p>    </td>   </tr>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="4%" valign="top" style="padding:0in 0in 0in 0in;width:4.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="46%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:46.0%;">
<p style="margin:0in 0in .0001pt .4in;"><font size="2" face="Arial" style="font-size:10.0pt;">Chief Executive Officer</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on March&nbsp;9, 2015, by the following persons on behalf of the registrant and in the capacities indicated:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<td width="49%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Signature</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="49%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Title</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/ KENNETH D. TUCHMAN</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">PRINCIPAL EXECUTIVE   OFFICER</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Kenneth D. Tuchman</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Chief Executive Officer   and Chairman of the Board</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/ REGINA M. PAOLILLO</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">PRINCIPAL FINANCIAL AND ACCOUNTING OFFICER</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina M. Paolillo</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Chief Financial Officer</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">James E. Barlett</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Tracy L. Bahl</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Gregory A. Conley</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Robert Frerichs</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Marc L. Holtzman</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt 10.0pt;text-align:center;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">DIRECTOR</font></p>    </td>   </tr>
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<td width="49%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Shrikant Mehta</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" valign="top" style="padding:0in 0in 0in 0in;width:49.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">* By /s/ Regina M. Paolillo under Power of Attorney as attached hereto as Exhibit&nbsp;24.1</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">47<a name="PB_47_113418_3020"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ReportOfIndependentRegisteredPubl_113522">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS OF TELETECH HOLDINGS,&nbsp;INC.</font></b><a name="IndexToTheConsolidatedFinancialSt_113441"></a></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Page&nbsp;No.</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ReportOfIndependentRegisteredPubl_113522" title="Click to goto ">Report of Independent Registered Public Accounting   Firm</a></font></p>    </td>
<td width="10%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.04%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-2</font></p>    </td>   </tr>
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<td width="89%" valign="top" style="padding:0in 0in 0in 0in;width:89.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ConsolidatedBalanceSheets_113549" title="Click to goto ">Consolidated   Balance Sheets as of December&nbsp;31, 2014 and 2013</a></font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.04%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-3</font></p>    </td>   </tr>
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<td width="89%" valign="top" style="padding:0in 0in 0in 0in;width:89.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ConsolidatedStatementsOfComprehen_113554" title="Click to goto ">Consolidated Statements of Comprehensive Income (Loss)   for the Years Ended December&nbsp;31, 2014, 2013 and 2012</a></font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.04%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-4</font></p>    </td>   </tr>
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<td width="89%" valign="top" style="padding:0in 0in 0in 0in;width:89.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ConsolidatedStatementsOfStockhold_112610" title="Click to goto ">Consolidated Statements of Stockholders&#146; Equity for   the Years Ended December&nbsp;31, 2014, 2013 and 2012</a></font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.04%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-5</font></p>    </td>   </tr>
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<td width="89%" valign="top" style="padding:0in 0in 0in 0in;width:89.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#ConsolidatedStatementsOfCashFlows_113728" title="Click to goto ">Consolidated Statements of Cash Flows for the Years   Ended December&nbsp;31, 2014, 2013 and 2012</a></font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.04%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-6</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#NotesToTheConsolidatedFinancialSt_121423" title="Click to goto ">Notes to the Consolidated Financial Statements</a></font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">F-7</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 1</font><a name="PB_1_170132_7056"></a></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Report of Independent Registered Public Accounting Firm</font></b><a name="ReportOfIndependentRegisteredPubl_113522"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To the Stockholders and the Board of Directors of TeleTech Holdings,&nbsp;Inc.:</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of comprehensive income (loss), of stockholders&#146; equity and of cash flows present fairly, in all material respects, the financial position of TeleTech Holdings,&nbsp;Inc. and its subsidiaries (the &#147;Company&#148;) at December&nbsp;31, 2014 and 2013, and the results of their operations and their cash flows for each of the three years in the period ended December&nbsp;31, 2014, in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December&nbsp;31, 2014, , based on criteria established in <i>Internal Control - Integrated Framework (2013)</i> issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company&#146;s management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management&#146;s Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements and on the Company&#146;s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">A company&#146;s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company&#146;s internal control over financial reporting includes those policies and procedures that (i)&nbsp;pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii)&nbsp;provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii)&nbsp;provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company&#146;s assets that could have a material effect on the financial statements.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As described in Management&#146;s Annual Report on Internal Control over Financial Reporting, management has excluded rogenSi and Sofica from its assessment of internal control over financial reporting as of December&nbsp;31, 2014, because they were acquired by the Company during 2014. We have also excluded rogenSi and Sofica Group, both 100% owned subsidiaries, from our audit of internal control over financial reporting. rogenSi&#146;s total assets and total revenues represent 5% and 1%, respectively, and Sofica&#146;s total assets and total revenues represent 2% and 1%, respectively, of the related consolidated financial statement amounts as of and for the year ended December&nbsp;31, 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/ PricewaterhouseCoopers LLP</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Denver, CO</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">March&nbsp;9, 2015</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 2<a name="PB_2_170215_7056"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Consolidated Balance Sheets</font></b><a name="ConsolidatedBalanceSheets_113549"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(Amounts in thousands, except share amounts)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ASSETS</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Current   assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash and cash   equivalents </font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77,316</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">158,017</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable,   net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">276,432</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">236,099</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Prepaids and other   current assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">64,702</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,332</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax assets,   net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,501</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,905</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income tax receivable</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,532</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,198</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total current assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">445,483</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">469,551</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Long-term   assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and   equipment, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">150,212</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">126,719</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Goodwill</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">128,705</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">102,743</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax assets,   net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">31,512</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,791</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">59,905</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,812</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">36,658</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">45,726</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total long-term   assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">406,992</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">372,791</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">852,475</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">842,342</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">LIABILITIES   AND STOCKHOLDERS&#146; EQUITY</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Current   liabilities</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts payable</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">37,019</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,031</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued employee   compensation and benefits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">70,069</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">80,130</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other accrued   expenses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">34,430</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">31,659</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income tax payable</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,141</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,066</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax   liabilities, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">590</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred revenue</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,887</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,799</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other current   liabilities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,085</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,512</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total current   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">198,631</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">190,787</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Long-term   liabilities</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Line of credit</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,000</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax   liabilities, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,675</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,281</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred rent</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,956</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,635</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">74,149</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">63,648</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total long-term   liabilities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">187,780</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">175,564</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">386,411</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">366,351</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Commitments   and contingencies (Note 15)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mandatorily   redeemable noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,814</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,509</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Stockholders&#146;   equity</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Preferred stock;   $0.01 par value; 10,000,000 shares authorized; zero shares outstanding as of   December&nbsp;31, 2014 and 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Common stock; $.01   par value; 150,000,000 shares authorized; 48,452,852 and 50,352,881 shares   outstanding as of December&nbsp;31, 2014 and 2013, respectively</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">485</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">503</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Additional paid-in   capital</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">356,792</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">356,381</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Treasury stock at   cost: 33,599,401 and 31,699,372 shares as of December&nbsp;31, 2014 and 2013,   respectively</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(527,595</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(477,399</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accumulated other   comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(52,274</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,586</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Retained earnings</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">677,859</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">606,502</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Noncontrolling   interest</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,983</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,081</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total stockholders&#146;   equity</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">463,250</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">473,482</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total liabilities and   stockholders&#146; equity</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">852,475</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">842,342</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">The accompanying notes are an integral part of these consolidated financial statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 3<a name="PB_3_144936_2897"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Consolidated Statements of Comprehensive Income (Loss)</font></b><a name="ConsolidatedStatementsOfComprehen_113554"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(Amounts in thousands, except per share amounts)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,241,781</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,193,157</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,162,981</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Operating   expenses</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">886,492</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">846,631</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">834,803</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Selling, general and   administrative</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">198,553</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">193,423</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">182,634</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56,538</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,064</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,166</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Restructuring   charges, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,350</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,435</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,875</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Impairment losses</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">373</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,205</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,958</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total operating   expenses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,145,306</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,091,758</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,084,436</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Income   from operations</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">96,475</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">101,399</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78,545</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other   income (expense)</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,769</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,560</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,978</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest expense</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,946</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,513</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,696</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Loss on   deconsolidation of subsidiary</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,655</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other income   (expense), net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,161</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(722</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(965</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total other income   (expense)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,984</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,330</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,683</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Income   before income taxes</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,459</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">92,069</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,862</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">(Provision for)   benefit from income taxes</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(23,042</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,598</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">61</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77,417</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">71,471</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,923</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income   attributable to noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,124</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,083</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,908</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income attributable to TeleTech stockholders</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">72,293</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">67,388</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">70,015</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other   comprehensive income (loss) </font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77,417</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">71,471</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,923</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign currency   translation adjustments</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(23,120</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(26,342</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,648</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative valuation,   gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(16,970</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,465</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,266</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative valuation,   tax effect</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,978</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,554</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,855</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other, net of tax</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,076</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">598</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">527</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total other comprehensive   income (loss)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(32,036</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(43,655</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,586</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Total   comprehensive income (loss)</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">45,381</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27,816</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">102,509</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Comprehensive   income attributable to noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,163</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,995</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,039</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Comprehensive   income (loss) attributable to TeleTech stockholders</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,218</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23,821</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">98,470</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Weighted   average shares outstanding</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,297</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,338</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,738</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,102</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,244</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">55,540</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income per share attributable to TeleTech stockholders</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.47</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.31</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.28</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.44</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.29</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1.26</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">The accompanying notes are an integral part of these consolidated financial statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 4<a name="PB_4_144941_7748"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Consolidated Statements of Stockholders&#146; Equity</font></b><a name="ConsolidatedStatementsOfStockhold_112610"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(Amounts in thousands)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="56%" colspan="21" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:56.62%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Stockholders&#146;&nbsp;Equity&nbsp;of&nbsp;the&nbsp;Company</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.94%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Accumulated</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Other</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="4" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Preferred&nbsp;Stock</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="4" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Common&nbsp;Stock</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Treasury</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Additional</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Comprehensive</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Retained</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Noncontrolling</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="bottom" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Shares</font></b></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Amount</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Shares</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Amount</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Stock</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Paid-in&nbsp;Capital</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.94%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Income&nbsp;(Loss)</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Earnings</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">interest</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.78%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Total&nbsp;Equity</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Balance as of December&nbsp;31,   2011</font></b></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">56,635</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">566</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(357,267</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">350,386</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:7.64%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(5,474</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:4.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">470,776</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:7.58%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">11,260</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.48%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">470,247</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Net income</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">70,015</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">3,908</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">73,923</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Acquisition of noncontrolling interest</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">941</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">941</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Dividends distributed to noncontrolling   interest</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(2,205</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(2,205</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Transfer of noncontrolling interest to   mandatorily redeemable noncontrolling interest</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1,067</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1,067</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Foreign currency translation adjustments</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">12,517</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">131</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">12,648</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Derivatives valuation, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">15,411</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">15,411</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Vesting of restricted stock units</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">575</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">5</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">8,041</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(12,626</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,580</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Exercise of stock options</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">121</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,703</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(330</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,374</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Excess tax benefit from equity-based awards</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Equity-based compensation expense</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">13,285</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">10</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">13,295</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Purchases of common stock</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(5,043</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(50</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(81,193</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(81,243</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Other, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">527</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">527</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Balance as of December&nbsp;31,   2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">52,288</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">522</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(428,716</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">350,714</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.64%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">22,981</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">540,791</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.58%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">12,978</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="5%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.48%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">499,270</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Net income</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">67,388</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">3,601</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">70,989</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Dividends distributed to noncontrolling   interest</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,183</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,183</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Purchases of outstanding noncontrolling   interest</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">3,715</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,140</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(425</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Adjustments to redemption value of mandatorily   redeemable noncontrolling interest</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1,677</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(1,677</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Deconsolidation of a subsidiary</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(121</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(121</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Foreign currency translation adjustments</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(26,254</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(88</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(26,342</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Derivatives valuation, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(17,911</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(17,911</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Vesting of restricted stock units</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">455</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">5</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">6,530</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(11,509</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,974</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Exercise of stock options</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">91</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,294</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(433</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">862</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Excess tax benefit from equity-based awards</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">787</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">787</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Equity-based compensation expense</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">13,107</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">34</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">13,141</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Purchases of common stock</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(2,481</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(25</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(56,507</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(56,532</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Other, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">598</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">598</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Balance as of December&nbsp;31,   2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">50,353</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">503</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(477,399</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">356,381</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.64%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(20,586</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">606,502</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.58%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">8,081</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="5%" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.48%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">473,482</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Net income</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">72,293</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">4,512</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">76,805</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Dividends distributed to noncontrolling   interest</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,275</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(4,275</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Adjustments to redemption value of mandatorily   redeemable noncontrolling interest</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(936</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(936</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Foreign currency translation adjustments</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(22,771</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(349</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(23,120</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Derivatives valuation, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(9,993</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(9,993</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Vesting of restricted stock units</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">396</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">4</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">5,979</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(11,362</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(5,379</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Exercise of stock options</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">58</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">876</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(434</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">443</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Excess tax benefit from equity-based awards</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,015</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,015</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Equity-based compensation expense</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">11,192</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">14</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">11,206</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Purchases of common stock</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(2,354</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(23</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(57,051</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(57,074</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="1" face="Arial" style="font-size:6.0pt;">Other, net of tax</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.94%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,076</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.88%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="6%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.78%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">1,076</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="23%" valign="top" style="padding:0in 0in 0in 0in;width:23.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="1" face="Arial" style="font-size:6.0pt;font-weight:bold;">Balance as of December&nbsp;31,   2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:5.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">48,453</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="3%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:3.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">485</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(527,595</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">356,792</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.64%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">(52,274</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="4%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:4.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">677,859</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.1%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.58%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">7,983</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.12%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:6.0pt;">$</font></p>    </td>
<td width="5%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:5.48%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="1" face="Arial" style="font-size:6.0pt;">463,250</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">The accompanying notes are an integral part of these consolidated financial statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 5<a name="PB_5_145027_7056"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<br clear="all" style="page-break-before:always;">
<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Consolidated Statements of Cash Flows</font></b><a name="ConsolidatedStatementsOfCashFlows_113728"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(Amounts in thousands)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Cash   flows from operating activities</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77,417</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">71,471</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,923</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Adjustments to   reconcile net income to net cash provided by operating activities:</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56,538</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,063</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,166</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amortization of   contract acquisition costs</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">856</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,160</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,017</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amortization of debt   issuance costs</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">705</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">659</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">808</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Imputed interest   expense and fair value adjustments to contingent consideration</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,233</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,301</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">904</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Provision for   doubtful accounts</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">633</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">695</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">368</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Loss (gain) on   disposal of assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">141</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">305</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Impairment losses</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">373</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,205</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,958</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred income taxes</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,514</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,892</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,354</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Excess tax benefit   from equity-based awards</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,399</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,343</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(462</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Equity-based   compensation expense</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,307</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,234</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,376</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Loss on foreign   currency derivatives</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,548</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">234</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">414</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Loss on   deconsolidation of subsidiary, net of cash of zero, $897, and zero,   respectively</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,758</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Changes in assets and   liabilities, net of acquisitions:</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(41,005</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,291</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">400</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Prepaids and other   assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,300</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,374</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(25,664</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts payable and   accrued expenses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,115</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,549</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(16,301</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred revenue and   other liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">206</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,718</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,354</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 50.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net cash provided by   operating activities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">94,090</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">137,979</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">106,920</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Cash   flows from investing activities</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Proceeds from grant   for property, plant and equipment</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">110</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Proceeds from sale of   long-lived assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">135</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">450</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Purchases of   property, plant and equipment, net of acquisitions</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(67,641</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(50,364</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(40,653</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Acquisitions, net of   cash acquired of $3,525, $6,423 and $3,744, respectively</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(24,416</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,166</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(40,839</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net cash used in   investing activities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(91,922</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(59,530</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(80,932</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Cash   flows from financing activities</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Proceeds from line of   credit</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,077,400</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,533,550</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,179,850</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments on line of   credit</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,077,400</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,541,550</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,135,850</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Proceeds from other   debt</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,709</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,014</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments on other   debt</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,504</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,789</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,900</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments of   contingent consideration related to acquisitions</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,547</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Dividends paid to   noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,962</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,455</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,205</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Proceeds from   exercise of stock options</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">443</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">862</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,374</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Excess tax benefit   from equity-based awards</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,399</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,343</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">462</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Purchase of treasury   stock</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(57,074</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(56,532</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(81,243</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments of debt   issuance costs</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,800</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(467</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net cash used in   financing activities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(74,245</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(70,662</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(34,965</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Effect of exchange   rate changes on cash and cash equivalents</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,624</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,255</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,091</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">(Decrease) increase   in cash and cash equivalents</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(80,701</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,468</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,114</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash and cash   equivalents, beginning of period</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">158,017</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">164,485</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">156,371</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash and cash   equivalents, end of period</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77,316</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">158,017</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">164,485</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Supplemental   disclosures</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash paid for   interest</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,404</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,220</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,412</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash paid for income   taxes</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,545</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,757</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,388</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Non-cash   investing and financing activities</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Purchases of   equipment through financing agreements</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">696</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,100</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Acquisition of   equipment through increase in accounts payable</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,170</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,762</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Landlord incentives   credited to deferred rent</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,016</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,723</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contract acquisition   costs credited to accounts receivable</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">471</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,000</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">The accompanying notes are an integral part of these consolidated financial statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 6<a name="PB_6_145107_5335"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b><a name="NotesToTheConsolidatedFinancialSt_121423"></a></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(1)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Overview</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. and its subsidiaries (&#147;TeleTech&#148; or the &#147;Company&#148;) is a customer engagement management services provider, delivering integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels. TeleTech&#146;s 46,000 employees serve clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries via operations in the U.S., Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Ghana,&nbsp;Ireland,&nbsp;Israel, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Spain, Thailand, Turkey, the United Arab Emirates, and the United Kingdom.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Basis of Presentation</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC, its 80% interest in iKnowtion, LLC, and its 80% interest in Peppers&nbsp;&amp; Rogers Group through the third quarter of 2013 when the final 20% interest was repurchased (see Note 2). All intercompany balances and transactions have been eliminated in consolidation.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Certain amounts for 2013 have been reclassified in the Consolidated Financial Statements to conform to the 2014 presentation.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Use of Estimates</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&nbsp;(&#147;GAAP&#148;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts, contingent consideration, and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions. In the year ended December&nbsp;31, 2012, the Company recorded a change in estimate which resulted in a decrease of $4.6 million to employee related expenses in connection with an authoritative ruling in Spain related to the legally required cost of living adjustment for employees&#146; salaries for the year 2010, 2011 and 2012.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Concentration of Credit Risk</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and as necessary through the life of the client relationship. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, as the Company diversifies its activities across six well-capitalized, investment-grade financial institutions.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Fair Value of Financial Instruments</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Fair values of cash equivalents and accounts receivable and payable approximate the carrying amounts because of their short-term nature.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 7<a name="PB_7_102808_7056"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Cash and Cash Equivalents</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company considers all cash and highly liquid short-term investments with an original maturity of 90&nbsp;days or less to be cash equivalents. The Company manages a centralized global treasury function in the United States with a focus on concentrating and safeguarding its global cash and cash equivalents. While the majority of the Company&#146;s cash is held outside the U.S., the Company prefers to hold U.S. Dollars in addition to the local currencies of the foreign subsidiaries. The Company believes that it has effectively mitigated and managed its risk relating to its global cash through its cash management practices, banking partners, and utilization of diversified, high quality investments. However, the Company can provide no assurances that it will not sustain losses.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accounts Receivable</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">An allowance for doubtful accounts is determined based on the aging of the Company&#146;s accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Derivatives</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company enters into foreign exchange forward and option contracts to reduce its exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company&#146;s exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedged items as well as its risk management objective and strategy for undertaking various hedging activities.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">All derivative financial instruments are reported at fair value and recorded in Other assets and Other liabilities in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders&#146; Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by current accounting standards, the Company&#146;s cash flow hedge contracts are deemed to be highly effective. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transaction within Revenue.&#160; Any realized gains or losses from the interest rate swaps are recognized in interest income (expense). Gains and losses from the settlements of the Company&#146;s net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company also enters into fair value derivative contracts that hedge against foreign currency exchange gains and losses primarily associated with short-term payables and receivables. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in Other income (expense), net in the accompanying Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates and calculates the fair values of the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of services.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Property, Plant and Equipment</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 8<a name="PB_8_102822_5335"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="90%" style="border-collapse:collapse;width:90.0%;">
<tr>
<td width="33%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Building</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25 years</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" style="padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Computer equipment and software</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" style="padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3 to 7 years</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Telephone equipment</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4 to 7 years</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" style="padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Furniture and fixtures</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" style="padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5 years</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Leasehold improvements</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">Lesser of economic useful   life (typically 10 years)</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" style="padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" style="padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">or original lease term</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.62%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="62%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:62.92%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3 to 7 years</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of forecasted future cash flows.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Software Development Costs</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company capitalizes costs incurred to acquire or develop software for internal use. Capitalized software development costs are amortized using the straight-line method over the estimated useful life equal to the lesser of the license term or 4 years. The amortization expense is recorded in Depreciation and amortization in the accompanying Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Goodwill</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company evaluates goodwill for possible impairment at least annually on December&nbsp;1, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwill. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit&#146;s fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Contract Acquisition Costs</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue. The Company evaluates the recoverability of these costs based on the individual underlying client contracts&#146; forecasted future cash flows.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 9<a name="PB_9_102859_5796"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other Intangible Assets</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived and definite-lived) and non-compete agreements (definite-lived). Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range from four to 11 years. The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of its asset group are estimated to be less than its carrying value.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, an indefinite-lived intangible asset (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a market participant would pay for use of that trade name. An impairment charge is recorded if the trade name&#146;s carrying value exceeds its estimated fair value.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Self Insurance Liabilities</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company self-insures for certain levels of workers&#146; compensation, employee health, property, errors and omissions, cyber risks, and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers&#146; compensation and employee health insurance are included in Accrued employee compensation and benefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other accrued expenses in the accompanying Consolidated Balance Sheets.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Restructuring Liabilities</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company&#146;s postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Grant Advances</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company receives grants from various government agencies as an incentive to locate delivery centers in their jurisdictions. The Company&#146;s policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of services or Depreciation expense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 10<a name="PB_10_102911_2897"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Income Taxes</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounting for income taxes requires recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria established by current accounting standards.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company accounts for uncertain tax positions using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions as a part of the Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company provides for U.S.&nbsp;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries&#146; earnings are considered permanently reinvested outside the U.S.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Equity-Based Compensation Expense</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of the award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Foreign Currency Translation</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The assets and liabilities of the Company&#146;s foreign subsidiaries, whose functional currency is not the U.S.&nbsp;Dollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated other comprehensive income (loss) within Stockholders&#146; Equity. Foreign currency transaction gains and losses are included in Other income (expense), net in the accompanying Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Revenue Recognition</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether the Company achieves, exceeds or fails certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 11<a name="PB_11_102923_3020"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&#147;VSOE&#148;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company&#146;s best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Deferred Revenue and Costs</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We defer revenue for initial training that occurs upon commencement of a new contract if that training is billed separately because the training is not considered to provide standalone value from other services. Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the contract as a component of Revenue and Cost of services, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Rent Expense</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &#147;build-out&#148; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Asset Retirement Obligations</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Asset retirement obligations relate to legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company records all asset retirement obligations at estimated fair value. The Company&#146;s asset retirement obligations primarily relate to clauses in its delivery center operating leases which require the Company to return the leased premises to its original condition. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other long-term liabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for an amount other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 12<a name="PB_12_102940_7748"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Recently Issued Accounting Pronouncements</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="border:none windowtext 1.0pt;font-size:10.0pt;padding:0in;">In April&nbsp;2014, the Financial Accounting Standards Board (&#147;FASB&#148;) issued Accounting Standards Update (&#147;ASU&#148;) 2014-08, &#147;Presentation of Financial Statements and Property, Plant, and Equipment &#151; Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.&#148; ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December&nbsp;15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or classifications as held for sale, but the Company does not expect it to have a significant impact on its financial position, results of operation or related disclosures.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="border:none windowtext 1.0pt;font-size:10.0pt;padding:0in;">In May&nbsp;2014, the FASB issued ASU 2014-09, &#147;Revenue from Contracts with Customers.&#148; ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, ASU 2014-09 specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&nbsp;15,&nbsp;2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="border:none windowtext 1.0pt;font-size:10.0pt;padding:0in;">In June&nbsp;2014, the FASB issued ASU 2014-12, &#147;Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be Achieved after the Requisite Service Period&#148;. ASU 2014-12 requires that a performance target that affects vesting and that could be achieved after the requisite service period be treated as a performance condition. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&nbsp;15, 2015, and early adoption is permitted. Beginning in 2016, the Company will apply the new guidance as applicable and is currently assessing the impact on the consolidated financial statements.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="border:none windowtext 1.0pt;font-size:10.0pt;padding:0in;">In August&nbsp;2014, the FASB issued ASU No.&nbsp;2014-15, &#147;Presentation of Financial Statements - Going Concern&#148;, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management&#146;s responsibility to evaluate whether there is substantial doubt about an entity&#146;s ability to continue as a going concern and to provide related footnote disclosures. This ASU is effective for interim and annual periods beginning on or after December&nbsp;15, 2016 and early adoption is permitted. The Company is evaluating when it will adopt the standard but does not expect it to have a significant impact on its financial position, results of operation or related disclosures.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(2)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACQUISITIONS</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">rogenSi</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the third quarter of 2014, as an addition to the Customer Strategy Services (&#147;CSS&#148;) segment, the Company acquired substantially all operating assets of rogenSi Worldwide PTY,&nbsp;Ltd., a global leadership, change management, sales, performance training and consulting company.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The total purchase price was $34.3 million, subject to certain working capital adjustments, and consists of $18.0 million in cash at closing and an estimated $14.5 million in three earn-out payments, contingent on the acquired companies and TeleTech&#146;s CSS segment achieving certain agreed earnings before interest, taxes, depreciation and amortization (&#147;EBITDA&#148;) targets, as defined in the sale and purchase agreement. Additionally, the estimated purchase price included a $1.8 million hold-back payment for contingencies as defined in the sale and purchase agreement which will be paid in the first quarter of 2016, if required. The total contingent consideration possible per the sale and purchase agreement ranges from zero to $17.6 million and the earn-out payments are payable in early 2015, 2016 and 2017, based on July&nbsp;1, 2014 through December&nbsp;31, 2014, and full year 2015 and 2016 performance, respectively.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 13<a name="PB_13_102956_141"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 4.6% and expected future value of payments of $15.3 million. The $15.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent consideration was approximately $14.5 million. During the fourth quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration of $0.5 million based on revised estimates noting higher probability of exceeding the EBITDA targets (see Note 10). As of December&nbsp;31, 2014, the fair value of the contingent consideration was $15.2 million, of which $6.4 million and $8.8 million were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands):</font></p>
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Preliminary<br>   Estimate&nbsp;of<br>   Acquisition&nbsp;Date<br>   Fair&nbsp;Value</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,670</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable,   net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,417</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,328</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and   equipment</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">578</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,314</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Goodwill</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,860</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43,167</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts payable </font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">708</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued employee   compensation and benefits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,203</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued expenses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,146</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,845</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,902</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total purchase price</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">34,265</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The estimates of fair value of identifiable assets acquired and liabilities assumed are preliminary, pending completion of a valuation, thus are subject to revisions that may result in adjustments to the values presented above.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The rogenSi customer relationships have been estimated based on similar acquisitions and are amortized over an estimated useful life of five years. The goodwill recognized from the rogenSi acquisition is estimated to be attributable, but not limited to, the acquired workforce and expected synergies within CSS. None of the tax basis of the acquired intangibles and goodwill will be deductible for income tax purposes. The acquired goodwill and the operating results of rogenSi are reported, as its own reporting unit, within the CSS segment from the date of acquisition.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Sofica</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the first quarter of 2014, as an addition to the Customer Management Services (&#147;CMS&#148;) segment, the Company acquired a 100% interest in Sofica Group, a Bulgarian joint stock company (&#147;Sofica&#148;). Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 14<a name="PB_14_103054_7608"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The purchase price of $14.2 million included $9.4 million in cash consideration (including working capital adjustments) and an estimated $3.8 million in earn-out payments, payable in 2015 and 2016, contingent on Sofica achieving specified EBITDA targets, as defined by the stock purchase agreement. The total contingent consideration possible per the stock purchase agreement ranges from zero to $7.5 million. Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.0% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent consideration was approximately $3.8 million. During the third and fourth quarters of 2014, the Company recorded fair value adjustments of the contingent consideration of $1.8 million and $0.6 million, respectively based on revised estimates noting higher probability of exceeding the EBITDA targets (see Note 10). As of December&nbsp;31, 2014, the fair value of the contingent consideration was $6.3 million, of which $2.8 million and $3.5 million were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following summarizes the fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
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<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisition&nbsp;Date<br>   Fair&nbsp;Value</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">857</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable,   net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,175</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">378</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and   equipment</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">653</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,915</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Goodwill</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,358</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,336</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts payable </font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">296</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued employee   compensation and benefits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">697</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued expenses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">664</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">507</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,164</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total purchase price</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,172</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Sofica customer relationships, trade name and non-compete agreements have an estimated useful life of six years, three years and five years, respectively. The goodwill recognized from the Sofica acquisition was attributable primarily to the acquired workforce of Sofica, expected synergies, and other factors. None of the tax basis of the acquired intangibles and goodwill will be deductible for income tax purposes. The acquired goodwill and the operating results of Sofica are reported within the CMS segment from the date of acquisition.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">WebMetro</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the third quarter of 2013, as an addition to the Customer Growth Services (&#147;CGS&#148;) segment, the Company acquired 100% of WebMetro, a California corporation (&#147;WebMetro&#148;), a digital marketing agency.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The total purchase price was $17.8 million, including $15.3 million in cash consideration (inclusive of working capital adjustments) and an estimated $2.5 million in earn-out payments, payable in 2014 and 2015, contingent on WebMetro achieving specified EBITDA targets, as defined by the stock purchase agreement.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 15<a name="PB_15_103325_8146"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company was also obligated to make earn-out payments over the next two years if WebMetro achieved specified EBITDA targets, as defined by the stock purchase agreement. The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.3% and expected future value of payments of $2.6 million. The $2.6 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with WebMetro achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent payments was approximately $2.5 million. The first contingent payment of $1.0 million was completed in the second quarter of 2014. During the third quarter of 2014, the Company recorded a fair value adjustment to reduce the contingent consideration by $1.7 million based on revised estimates noting the achievement of the EBITDA target is remote (see Note 10). As of December&nbsp;31, 2014, the fair value of the remaining contingent consideration was zero.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the third quarter of 2014, the Company finalized its valuation of WebMetro for the acquisition date assets acquired and liabilities assumed. There were no material measurement period adjustments in 2014.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other Acquisitions</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">iKnowtion</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the first quarter of 2012, as an addition to the CSS segment, the Company acquired an 80% interest in iKnowtion, LLC (&#147;iKnowtion&#148;).&#160; iKnowtion integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve their return on marketing expenditures in such areas as demand generation, share of wallet, and channel mix optimization.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The total cash consideration paid was $1.2 million.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company is also obligated to make earn-out payments over the next four years if iKnowtion achieves specified earnings before interest, taxes, depreciation and amortization (&#147;EBITDA&#148;) targets, as defined by the purchase and sale agreement. The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 21% and expected future value of payments of $4.3 million. The $4.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with iKnowtion achieving the maximum EBITDA targets. As of the acquisition date, the fair value of the contingent payments was approximately $2.9 million. The first contingent payment of $1.4 million was completed during the first quarter of 2014. As of December&nbsp;31, 2014, the fair value of the remaining contingent consideration was $2.3 million, of which $1.8 million and $0.5 million were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the event iKnowtion meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in iKnowtion in 2016 for an amount equal to a multiple of iKnowtion&#146;s 2015 EBITDA as defined in the purchase and sale agreement. Refer to Note 17 for more information related to the mandatorily redeemable noncontrolling interest.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Guidon</font></i></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the fourth quarter of 2012, </font><font size="2" face="Arial" style="font-size:10.0pt;">as an addition to the CSS segment,</font><font size="2" face="Arial" style="font-size:10.0pt;"> the Company acquired 100% of the stock of Guidon Performance Solutions&#146; (&#147;Guidon&#148;) parent company. Guidon provides operational consulting services and designs solutions for operational and cultural transformation for global clients.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The total cash consideration paid was $5.7 million.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 16<a name="PB_16_103340_7091"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company was also obligated to make earn-out payments over the next two years if Guidon achieved specified EBITDA targets as defined in the stock purchase agreement. The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 21% and expected future value of payments of $2.8 million. The $2.8 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with Guidon achieving the maximum EBITDA targets. As of the acquisition date, the fair value of the contingent payments was approximately $2.1 million.&#160; The first contingent payment of $1.4 million was completed during the first quarter of 2014. During the first quarter of 2014, an agreement was reached in which a fixed final payment was established of $1.0 million which will be paid in the first quarter of 2015. As of December&nbsp;31, 2014, the $1.0 million accrual was</font><font size="2" face="Arial" style="font-size:10.0pt;"> included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets</font><font size="2" face="Arial" style="font-size:10.0pt;">.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">TSG</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the fourth quarter of 2012, as an addition to the Customer Technology Services (&#147;CTS&#148;) segment, the Company acquired a 100% interest in Technology Solutions Group,&nbsp;Inc. (&#147;TSG&#148;). TSG designs and implements custom communications systems for a variety of business types and sizes.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The total purchase price was $44.5 million and the total up-front cash consideration paid was $33.3 million.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company is also obligated to make earn-out payments over three years if TSG achieves specified EBITDA targets, as defined by the stock purchase agreement. The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 4.6% and expected future value of payments of $12.2 million. The $12.2 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with TSG achieving the targeted EBITDA for each earn-out year. As of the acquisition date, the fair value of the contingent payments was approximately $11.1 million.&#160; The first contingent payment of $5.3 million was completed during the second quarter of 2014. During the second and fourth quarters of 2014, the Company recorded fair value adjustments of $4.0 million and $3.9 million, respectively, to reduce the contingent consideration based on revised estimates noting the achievement of the EBITDA targets for 2014 and 2015 are remote (see Note 10). As of December&nbsp;31, 2014 the fair value of the contingent consideration was zero.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Globant</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company signed an agreement effective January&nbsp;31, 2014 to transfer its assets, operations and employees in Argentina to IAFH Global S.A., better known as Globant, a technology service provider based in Argentina. This action placed our assets and employees with a leader focused on developing innovative software products. As part of this agreement, Globant will provide services to TeleTech through their Development Center in Buenos Aires.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Financial Impact of Acquired Businesses</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The acquired businesses purchased in 2014, 2013 and 2012 noted above contributed revenues of $91.9 million, $69.1 million and $8.9 million and income from operations of $7.7 million, $10.0 million and $1.4 million, inclusive of $6.3 million, $4.2 million and $0.4 million of acquired intangible amortization, to the Company for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 17<a name="PB_17_103536_455"></a></font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(3)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">SEGMENT INFORMATION</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company reports the following four segments:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">the CMS segment includes the customer experience delivery   solutions which integrate innovative technology with highly-trained customer   experience professionals to optimize the customer experience across all   channels and all stages of the customer lifecycle from an onshore, offshore   or work-from-home environment;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">the CGS segment provides technology-enabled sales and   marketing solutions that support revenue generation across the customer   lifecycle, including sales advisory, search engine optimization, digital   demand generation, lead qualification, and acquisition sales, growth and   retention services;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">the CTS segment includes operational and design   consulting, systems integration, and cloud and on-premise managed services,   the requirements needed to design, deliver and maintain best-in-class   multichannel customer engagement platforms; and</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font></p>    </td>
<td width="93%" valign="top" style="padding:0in 0in 0in 0in;width:93.34%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">the CSS segment provides professional services in customer   experience strategy, customer intelligence analytics, system and operational   process optimization, and culture development and knowledge management.</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company allocates to each segment its portion of corporate operating expenses. All intercompany transactions between the reported segments for the periods presented have been eliminated.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The following tables present certain financial data by segment (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Year Ended December&nbsp;31, 2014</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Gross<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Intersegment<br>   Sales</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Net<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Depreciation<br>   &amp;<br>   Amortization</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Income&nbsp;from<br>   Operations</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,497</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,497</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40,577</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">76,792</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">115,434</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">115,434</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,048</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,255</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">139,218</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(36</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">139,182</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,489</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,519</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">63,668</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">63,668</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,424</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,909</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,241,817</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(36</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,241,781</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56,538</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">96,475</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Year Ended December&nbsp;31, 2013</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Gross<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Intersegment<br>   Sales</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Net<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Depreciation<br>   &amp;<br>   Amortization</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Income&nbsp;from<br>   Operations</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">892,145</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,262</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">890,883</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">33,884</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">75,689</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,996</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,996</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,127</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,024</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">152,769</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(284</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">152,485</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,201</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,965</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,643</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(850</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">48,793</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,852</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,721</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,195,553</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,396</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,193,157</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,064</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">101,399</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Year Ended December&nbsp;31, 2012</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Gross<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Intersegment<br>   Sales</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Net<br>   Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Depreciation<br>   &amp;<br>   Amortization</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Income&nbsp;from<br>   Operations</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,774</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">923,774</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,714</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">60,271</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,846</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(74</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,772</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,904</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,258</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">101,430</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,582</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">96,848</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,026</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,714</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43,358</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,771</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,587</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,522</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">302</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,169,408</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,427</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,162,981</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">41,166</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78,545</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 18<a name="PB_18_103855_4141"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;and&nbsp;for&nbsp;the&nbsp;Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Capital   Expenditures</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,630</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40,007</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,736</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,195</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,421</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,983</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,423</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,450</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,390</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">393</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">486</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">544</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">67,641</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,364</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40,653</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Total   Assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">514,957</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">554,015</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">588,627</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">88,394</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">86,416</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,164</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">159,441</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">157,040</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">152,500</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">89,683</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">44,871</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56,339</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">852,475</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">842,342</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">851,630</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Goodwill</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,871</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,819</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,288</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,395</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,128</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,439</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,709</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,709</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,153</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,730</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,087</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,361</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">128,705</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">102,743</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">98,241</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 19<a name="PB_19_104027_8627"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following tables present certain financial data based upon the geographic location where the services are provided (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;and&nbsp;for&nbsp;the</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Revenue</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United States</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">603,297</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">556,239</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">474,236</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">348,339</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">354,942</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">334,541</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Latin America</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">172,270</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">176,906</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">188,071</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Europe / Middle East   / Africa</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">83,944</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">72,644</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">111,304</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Asia Pacific</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,294</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">18,489</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,652</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,637</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,937</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">37,177</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,241,781</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,193,157</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,162,981</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Property,   plant and equipment, gross</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United States</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">382,508</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">337,311</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">311,904</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">119,482</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">101,123</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">107,676</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Latin America</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">67,193</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">75,618</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">70,915</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Europe / Middle East   / Africa</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,367</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,311</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,767</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Asia Pacific</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">26,502</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,195</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,884</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,299</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,941</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,908</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">628,351</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">575,499</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">555,054</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other   long-term assets</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United States</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27,728</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">34,891</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">35,978</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,202</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,408</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,124</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Latin America</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,456</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,299</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,696</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Europe / Middle East   / Africa</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">692</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">311</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">887</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Asia Pacific</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,309</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">779</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,004</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">271</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">95</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">36,658</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">45,726</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,784</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(4)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable, net in the accompanying Consolidated Balance Sheets consists of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts   receivable&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">279,857</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">239,914</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Allowance for   doubtful accounts&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,425</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,815</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable,   net&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">276,432</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">236,099</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 20<a name="PB_20_104533_7906"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Activity in the Company&#146;s Allowance for doubtful accounts consists of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance, beginning of   year</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,815</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,635</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,559</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Provision for   doubtful accounts</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">633</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">695</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">368</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Uncollectible   receivables written-off</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(681</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(315</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(209</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Effect of foreign   currency</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(342</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(200</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(83</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance, end of year</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,425</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,815</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,635</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Significant Clients</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company had one client that contributed in excess of 10% of total revenue in the years ended December&nbsp;31, 2014, 2013 and 2012. This client operates in the communications industry and is included in the Customer Management Services segment. The revenue from this client as a percentage of total revenue was as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.66%;">
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="42%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:42.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="53%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Telecommunications   client</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accounts receivable from this client was as follows (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.66%;">
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="42%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:42.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="53%" valign="bottom" style="padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="53%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:53.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Telecommunications   client</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.08%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38,400</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.08%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,120</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.34%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.08%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,471</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="390" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="8" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The loss of one or more of its significant clients could have a material adverse effect on the Company&#146;s business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company&#146;s credit risk, management performs periodic credit evaluations of its clients and maintains allowances for uncollectible accounts and may require pre-payment for services. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exists as of December&nbsp;31, 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(5)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PROPERTY, PLANT AND EQUIPMENT</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and equipment consisted of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Land and buildings</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38,833</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38,833</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Computer equipment   and software</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">334,127</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">297,567</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Telephone equipment</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38,925</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">39,238</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Furniture and   fixtures</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">57,411</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,638</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Leasehold   improvements</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">158,844</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">148,890</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Motor vehicles</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">175</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">188</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Construction-in-progress   and other</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">36</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">145</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and   equipment, gross</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">628,351</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">575,499</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Accumulated   depreciation and amortization</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(478,139</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(448,780</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Property, plant and   equipment, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">150,212</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">126,719</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 21<a name="PB_21_104841_3736"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and amortization expense for property, plant and equipment was $46.9&nbsp;million, $38.7&nbsp;million and $37.4&nbsp;million for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(6)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">GOODWILL</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Goodwill consisted of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions&nbsp;/<br>   Adjustments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Impairments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Deconsolidation<br>   of&nbsp;Subsidiary</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Effect&nbsp;of<br>   Foreign<br>   Currency</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,819</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,358</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(306</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,871</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,128</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">267</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,395</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,709</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,709</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,087</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,210</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,567</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,730</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total </font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">102,743</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27,835</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,873</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">128,705</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions&nbsp;/<br>   Adjustments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Impairments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Deconsolidation<br>   of&nbsp;Subsidiary</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Effect&nbsp;of<br>   Foreign<br>   Currency</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,288</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(469</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,819</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,439</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,689</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,128</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,153</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">478</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42,709</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,361</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,274</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,087</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total </font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">98,241</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,167</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,274</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(391</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">102,743</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Impairment</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has eleven reporting units with goodwill and performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. During 2014, the Company identified indicators of impairment for the TSG reporting unit, including lower revenues and profits than had been anticipated at the time of the acquisition and the 2014 budget/forecast. Upon identification of the impairment indicators, we completed a quantitative assessment of goodwill (Step 1 of the goodwill impairment analysis). The carrying value of TSG was $34.1 million at December&nbsp;1, 2014, including $23.0 million of goodwill. Based on our assessment, the estimated fair value of the TSG reporting unit exceeded its carrying value by approximately 19.0%. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management&#146;s assumptions about expected revenues and future cash flows and available market information for comparable companies.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the annual goodwill impairment analysis, the Company elected to perform a Step 1 evaluation for all of its reporting units, which includes comparing a reporting unit&#146;s estimated fair value to its carrying value. The determination of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term growth rates for the businesses, the useful lives over which the cash flows will occur and determination of appropriate discount rates (based in part on the Company&#146;s weighted average cost of capital). Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December&nbsp;1, 2014, the date of the annual impairment testing, the Company concluded that the fair values of all reporting units were in excess of their respective carrying values and the goodwill for those reporting units was not impaired.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The process of evaluating the fair value of the reporting units is highly subjective and requires significant judgment and estimates as the reporting units operate in a number of markets and geographical regions. We used an income approach to determine our best estimates of fair value which incorporated the following significant assumptions:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Revenue projections, including revenue growth during the forecast periods ranging from 3% to 20%;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">EBITDA margin projections held flat over the forecast periods ranging from 10% to 15%;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Estimated income tax rates of 27% to 40%;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 22<a name="PB_22_121250_7056"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Estimated capital expenditures ranging from $0.1 million to $24 million; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Symbol" style="font-size:10.0pt;">&#183;</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Discount rates ranging from 12% to 17% based on various inputs, including the risks associated with the specific reporting units as well as their revenue growth and EBITDA margin assumptions.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As noted above, the Company has concluded that goodwill for all reporting units was not impaired at December&nbsp;1, 2014.&nbsp;While no impairment indicators were identified, due to the small margin of fair value in excess of carrying value for two reporting units, Revana (approximately 6.0%) and WebMetro (approximately 11%) , these reporting units remain at considerable risk for future impairment if projected operating results are not met or other inputs into the fair value measurement change.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">If all assumptions are held constant, a 1% increase in the discount rate would result in approximately $4.5 million decrease in the estimated fair value of the Revana reporting unit. A 5% percentage annual decrease in the projected revenue over the forecast period would result in a $9.2 million decrease in the estimated fair value of the Revana reporting unit. Such a change in either of these assumptions individually would have resulted in the Revana reporting unit failing Step 1 of the goodwill impairment analysis at December&nbsp;1, 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">If all assumptions are held constant, a 1.5% point increase in the discount rate would result in approximately $2.8 million decrease in the estimated fair value of the WebMetro reporting unit. A 5% annual decrease in the projected revenue over the forecast period would result in a $3.3 million decrease in the estimated fair value of the WebMetro reporting unit. Such a change in either of these assumptions individually would have resulted in the WebMetro reporting unit failing Step 1 of the goodwill impairment analysis at December&nbsp;1, 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(7)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CONTRACT ACQUISITION COSTS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contract acquisition costs, net, which are included in Other long-term assets in the accompanying Consolidated Balance Sheets, consisted of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contract acquisition   costs, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,415</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,278</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Accumulated   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,187</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,636</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contract acquisition   costs, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,228</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,642</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amortization of contract acquisition costs recorded as a reduction to Revenue was $0.9 million, $1.2 million and $1.0 million for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expected future amortization of contract acquisition costs as of December&nbsp;31, 2014 is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="73%" style="border-collapse:collapse;width:73.34%;">
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2015&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.06%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">510</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" style="padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2016&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">302</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2017&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">301</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" style="padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2018&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">115</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.06%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,228</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 23<a name="PB_23_105534_5796"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(8)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">OTHER INTANGIBLE ASSETS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible assets which are included in Other long-term assets in the accompanying Consolidated Balance Sheets consisted of the following (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Amortization<br>   and<br>   Impairment</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Effect&nbsp;of<br>   Foreign<br>   Currency</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,830</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,115</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,031</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">63,914</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships - accumulated amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,547</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,779</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,326</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,634</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,607</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(128</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,114</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets - accumulated amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,818</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,691</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,509</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Trade name -   indefinite life</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,713</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,713</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,812</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,470</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,722</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="6%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,159</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">59,905</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="295" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="58" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="50" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="7" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Amortization<br>   and<br>   Impairment</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Effect&nbsp;of<br>   Foreign<br>   Currency</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,171</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,920</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="6%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,261</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,830</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer   relationships - accumulated amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,588</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,343</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">384</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,547</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8,021</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,600</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,634</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets - accumulated amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,943</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,875</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,818</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Trade name -   indefinite life</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,800</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,087</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="9%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="8%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,713</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="39%" valign="bottom" style="padding:0in 0in 0in 0in;width:39.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other intangible   assets, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,461</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,305</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="7%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:7.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,520</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="6%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:6.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(864</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,812</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer relationships are being amortized over the remaining weighted average useful life of 8.4 years and other intangible assets are being amortized over the remaining weighted average useful life of 3.7 years. Amortization expense related to intangible assets was $9.6 million, $7.2 million and $3.7 million for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expected future amortization of other intangible assets as of December&nbsp;31, 2014 is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="73%" style="border-collapse:collapse;width:73.34%;">
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2015&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.06%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,768</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" style="padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2016&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,403</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2017&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,075</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" style="padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2018&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,203</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2019&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,027</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" style="padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Thereafter</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="16%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:16.36%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,434</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="78%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:78.88%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.4%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.06%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,910</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.36%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 24<a name="PB_24_105912_2897"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
</div>
<!-- SEQ.=1,FOLIO='F - 24',FILE='C:\JMS\108750\15-1337-1\task7258135\1337-1-fr.htm',USER='108750',CD='Mar  6 13:23 2015' -->

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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In connection with the reorganization of the CSS segment an interim impairment analysis was completed during the second quarter of 2013. The indefinite-lived intangible asset evaluated for impairment consisted of the PRG trade name. The Company calculated the fair value of the trade name using a relief from royalty method based on forecasted revenues sold under the trade name using significant inputs not observable in the market (Level 3 inputs). The valuation assumptions included an estimated royalty rate of 6.0%, a discount rate specific to the trade name of 38.0% and a perpetuity growth rate of 7.0%. Based on the calculated fair value of $5.3 million, the Company recorded impairment expense of $1.1 million in the three months ended June&nbsp;30, 2013. The Company reevaluated the PRG trade name for impairment as of December&nbsp;31, 2013. The Company used the same method to fair value the PRG trade name and similar inputs described above. The forecasted revenues used to fair value the PRG trade name changed resulting in a fair value of $5.7 million. This fair value was approximately 7% higher than the book value of $5.3 million. As a result, the Company continues to evaluate the PRG trade name for impairment.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Definite-lived long-lived assets consisted of fixed assets and an intangible asset related to the PRG customer relationships. The Company determined that the undiscounted future cash flows would be sufficient to cover the net book value of all definite-lived long-lived assets upon reorganization of the Customer Strategy Services segment and as of December&nbsp;31, 2013.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(9)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">DERIVATIVES</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Cash Flow Hedges</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company enters into foreign exchange and interest rate related derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company&#146;s exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Interest rate derivatives consist of interest rate swaps to reduce the Company&#146;s exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company&#146;s policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets consider, among other factors, the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities reflects the Company&#146;s creditworthiness. As of December&nbsp;31, 2014, the Company had not experienced, nor did it anticipate, any issues related to derivative counterparty defaults. The following table summarizes the aggregate unrealized net gain or loss in Accumulated other comprehensive income (loss) for the years ended December&nbsp;31, 2014, 2013 and 2012 (in thousands and net of tax):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Aggregate unrealized   net gain/(loss) at beginning of year</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,352</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,559</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,852</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Add: Net gain/(loss)   from change in fair value of cash flow hedges</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(12,121</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,721</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,748</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Less: Net (gain)/loss   reclassified to earnings from effective hedges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,128</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,190</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,337</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Aggregate unrealized   net gain/(loss) at end of year</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(18,345</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,352</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,559</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 25<a name="PB_25_110001_3020"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s foreign exchange cash flow hedging instruments as of December&nbsp;31, 2014 and 2013 are summarized as follows (in thousands). All hedging instruments are forward contracts.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="93%" style="border-collapse:collapse;width:93.34%;">
<tr>
<td width="33%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;December&nbsp;31,&nbsp;2014</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.9%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Local<br>   Currency<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.26%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">U.S.&nbsp;Dollar<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">%&nbsp;Maturing<br>   in&nbsp;2015</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="15%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contracts<br>   Maturing<br>   Through</font></b></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,500</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,441</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100.0</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">June&nbsp;2015</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,428,000</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">398,046&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40.0</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">August&nbsp;2019</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,532,000</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">179,089</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29.7</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">September&nbsp;2019</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand Dollar </font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">490</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">381</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100.0</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">July&nbsp;2015</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">578,957</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">As&nbsp;of&nbsp;December&nbsp;31,&nbsp;2013</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.9%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Local<br>   Currency<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.26%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">U.S.&nbsp;Dollar<br>   Notional<br>   Amount</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canadian Dollar</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,500</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,336</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippine Peso</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,355,000</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">404,638&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexican Peso</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,305,500</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">166,132</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><sup><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></sup></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">British Pound   Sterling</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,200</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,853&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New Zealand Dollars</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">150</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.26%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">117</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><sup><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></sup></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="33%" valign="bottom" style="padding:0in 0in 0in 0in;width:33.34%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" valign="bottom" style="padding:0in 0in 0in 0in;width:11.9%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.56%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.56%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">580,076</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><sup><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></sup></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.86%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.68%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on&#160; December&nbsp;31, 2014 and December&nbsp;31, 2013.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Includes contracts to purchase British pound sterling in exchange for Euros, which are translated into equivalent U.S. dollars on&#160; December&nbsp;31, 2013.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s interest rate swap arrangements as of December&nbsp;31, 2014 and 2013 were as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Notional<br>   Amount</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Variable&nbsp;Rate<br>   Received</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fixed&nbsp;Rate<br>   Paid</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contract<br>   Commencement<br>   Date</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Contract<br>   Maturity<br>   Date</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">As of   December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25 million</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1 - month LIBOR</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2.55</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">April&nbsp;2012</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">April&nbsp;2016</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">and 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15 million</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1 - month LIBOR</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3.14</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">%</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">May&nbsp;2012</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">May&nbsp;2017</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">40 million</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Fair Value Hedges</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company enters into foreign exchange forward contracts to economically hedge against foreign currency exchange gains and losses on certain receivables and payables of the Company&#146;s foreign operations. Changes in the fair value of derivative instruments designated as fair value hedges are recognized in earnings in Other income (expense), net. As of December&nbsp;31, 2014 and 2013, the total notional amount of the Company&#146;s forward contracts used as fair value hedges was $242.5&nbsp;million and $204.5 million, respectively.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 26<a name="PB_26_110917_7748"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Derivative Valuation and Settlements</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s derivatives as of December&nbsp;31, 2014 and 2013 were as follows (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,&nbsp;2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designation:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Not&nbsp;Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;contract&nbsp;type:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Interest<br>   Rate</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Leases</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;classification:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Embedded<br>   Derivative</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="41%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fair value and   location of derivative in the Consolidated Balance Sheet:</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Prepaids and other   current assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">192</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">797</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">389</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other current   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(12,680</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(988</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term   liabilities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(17,070</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(452</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total fair value of   derivatives, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,169</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,440</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">792</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="55%" colspan="11" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:55.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,&nbsp;2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designation:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Not&nbsp;Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;contract&nbsp;type:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Interest<br>   Rate</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Leases</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;classification:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Embedded<br>   Derivative</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fair value and location   of derivative in the Consolidated Balance Sheet:</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Prepaids and other   current assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,379</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">97</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term   assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,439</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other current   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,595</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,028</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(815</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(116</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other long-term   liabilities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,708</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,124</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total fair value of   derivatives, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,485</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,152</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(718</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(116</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 27<a name="PB_27_112031_7056"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The effect of derivative instruments on the Consolidated Statements of Comprehensive Income (Loss) for the year ended December&nbsp;31, 2014 and 2013 were as follows (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="55%" colspan="11" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:55.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designation:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designated&nbsp;as&nbsp;Hedging<br>   Instruments</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;contract&nbsp;type:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Interest<br>   Rate</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Interest<br>   Rate</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;classification:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Cash&nbsp;Flow</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amount of gain or   (loss) recognized in other comprehensive income (loss) - effective portion,   net of tax</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,926</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(195</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,530</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(191</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amount and location   of net gain or (loss) reclassified from accumulated OCI to income - effective   portion:</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,429</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,973</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest expense</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,060</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,047</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="70%" colspan="17" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:70.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="34%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="34%" colspan="8" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Designation:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="34%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Not&nbsp;Designated&nbsp;as&nbsp;Hedging&nbsp;Instruments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="34%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:34.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Not&nbsp;Designated&nbsp;as&nbsp;Hedging&nbsp;Instruments</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;contract&nbsp;type:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="22%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:22.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign&nbsp;Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Leases</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="22%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:22.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign&nbsp;Exchange</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Leases</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative&nbsp;classification:</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Option&nbsp;and<br>   Forward<br>   Contracts</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Embedded<br>   Derivative</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Option&nbsp;and<br>   Forward<br>   Contracts</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Embedded<br>   Derivative</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="27%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amount and location   of net gain or (loss) recognized in the Consolidated Statement of   Comprehensive Income (Loss):</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" style="padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(116</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" style="padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">162</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:27.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other income   (expense), net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(386</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,360</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="202" style="border:none;"></td>
<td width="15" style="border:none;"></td>
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<td width="65" style="border:none;"></td>
<td width="15" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="15" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="15" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="15" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="15" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="7" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(10)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">FAIR VALUE</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The authoritative guidance for fair value measurements establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="93%" style="border-collapse:collapse;margin-left:.5in;width:93.34%;">
<tr>
<td width="10%" valign="top" style="padding:0in 0in 0in 0in;width:10.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Level 1 &#151; </font></p>    </td>
<td width="90%" valign="top" style="padding:0in 0in 0in 0in;width:90.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Quoted prices in active markets for   identical assets or liabilities.</font></p>    </td>   </tr>
<tr>
<td width="10%" valign="top" style="padding:0in 0in 0in 0in;width:10.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="90%" valign="top" style="padding:0in 0in 0in 0in;width:90.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="10%" valign="top" style="padding:0in 0in 0in 0in;width:10.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Level 2 &#151; </font></p>    </td>
<td width="90%" valign="top" style="padding:0in 0in 0in 0in;width:90.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Observable inputs other   than quoted prices included in Level 1, such as quoted prices for similar   assets and liabilities in active markets, similar assets and liabilities in   markets that are not active or can be corroborated by observable market data.</font></p>    </td>   </tr>
<tr>
<td width="10%" valign="top" style="padding:0in 0in 0in 0in;width:10.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="90%" valign="top" style="padding:0in 0in 0in 0in;width:90.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="10%" valign="top" style="padding:0in 0in 0in 0in;width:10.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Level 3 &#151; </font></p>    </td>
<td width="90%" valign="top" style="padding:0in 0in 0in 0in;width:90.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Unobservable inputs that   are supported by little or no market activity and that are significant to the   fair value of the assets or liabilities. This includes certain pricing   models, discounted cash flow methodologies and similar techniques that use   significant unobservable inputs.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 28<a name="PB_28_113610_5335"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following presents information as of December&nbsp;31, 2014 and 2013 of the Company&#146;s assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Accounts Receivable and Payable</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> - The amounts recorded in the accompanying balance sheets approximate fair value because of their short-term nature.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Debt</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> - The Company&#146;s debt consists primarily of the Company&#146;s Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company&#146;s leverage ratio calculation (as defined in the Credit Agreement). As of December&nbsp;31, 2014 and 2013, the Company had $100.0 million and $100.0 million, respectively, of borrowings outstanding under the Credit Agreement. During 2014 and 2013, borrowings accrued interest at an average rate of 1.2% and 1.4% per annum, respectively, excluding unused commitment fees. The amounts recorded in the accompanying Balance Sheets approximate fair value due to the variable nature of the debt.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Derivatives -</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> Net derivative assets (liabilities) are measured at fair value on a recurring basis. The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates, interest rates, implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. As of December&nbsp;31, 2014, credit risk did not materially change the fair value of the Company&#146;s derivative contracts.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following is a summary of the Company&#146;s fair value measurements for its net derivative assets (liabilities) as of December&nbsp;31, 2014 and 2013 (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">As of December&nbsp;31, 2014</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value&nbsp;Measurements&nbsp;Using</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Quoted&nbsp;Prices&nbsp;in<br>   Active&nbsp;Markets<br>   for&nbsp;Identical<br>   Assets</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Other<br>   Observable<br>   Inputs</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Unobservable<br>   Inputs</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;1)</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;2)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;3)</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">At&nbsp;Fair&nbsp;Value</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash flow hedges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,169</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,169</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
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<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest rate swaps</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,440</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,440</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fair value hedges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">792</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">792</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Embedded derivatives</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total net derivative   asset (liability)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,817</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,817</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">As of December&nbsp;31, 2013</font></b><font size="2" face="Arial" style="font-size:10.0pt;">  </font></p>
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value&nbsp;Measurements&nbsp;Using</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Quoted&nbsp;Prices&nbsp;in<br>   Active&nbsp;Markets<br>   for&nbsp;Identical<br>   Assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Other<br>   Observable<br>   Inputs</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Unobservable<br>   Inputs</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;1)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;2)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;3)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">At&nbsp;Fair&nbsp;Value</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash flow hedges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,485</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,485</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest rate swaps</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,152</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,152</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Fair value hedges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(718</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(718</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Embedded derivatives</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(116</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(116</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total net derivative   asset (liability)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,471</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,471</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 29<a name="PB_29_114359_5796"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following is a summary of the Company&#146;s fair value measurements as of December&nbsp;31, 2014 and 2013 (in thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">As of December&nbsp;31, 2014</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="47%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:47.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value&nbsp;Measurements&nbsp;Using</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Quoted&nbsp;Prices&nbsp;in<br>   Active&nbsp;Markets&nbsp;for<br>   Identical&nbsp;Assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant&nbsp;Other<br>   Observable&nbsp;Inputs</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Unobservable<br>   Inputs</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;1)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;2)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;3)</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Money market   investments</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative   instruments, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred compensation   plan liability</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,478</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative   instruments, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,817</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contingent   consideration</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(24,744</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(38,295</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(24,744</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">As of December&nbsp;31, 2013</font></b><font size="2" face="Arial" style="font-size:10.0pt;">  </font></p>
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="47%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:47.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fair&nbsp;Value&nbsp;Measurements&nbsp;Using</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Quoted&nbsp;Prices&nbsp;in<br>   Active&nbsp;Markets&nbsp;for<br>   Identical&nbsp;Assets</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant&nbsp;Other<br>   Observable&nbsp;Inputs</font></b></p>    </td>
<td width="2%" valign="bottom" style="border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Significant<br>   Unobservable<br>   Inputs</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;1)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;2)</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Level&nbsp;3)</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Money market   investments</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">240</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative   instruments, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">240</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred compensation   plan liability</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,829</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Derivative   instruments, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,471</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contingent   consideration</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(21,748</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="49%" valign="bottom" style="padding:0in 0in 0in 0in;width:49.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(21,300</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="12%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(21,748</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Money Market Investments</font></i><font size="2" face="Arial" style="font-size:10.0pt;"> - </font><font size="2" face="Arial" style="font-size:10.0pt;">The Company invests in various well-diversified money market funds which are managed by financial institutions. These money market funds are not publicly traded, but have historically been highly liquid. The value of the money market funds are determined by the banks based upon the funds&#146; net asset values (&#147;NAV&#148;). As of December&nbsp;31, 2013, the money market funds permitted daily investments and redemptions at a $1.00 NAV.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Deferred Compensation Plan </font></i><font size="2" face="Arial" style="font-size:10.0pt;">- </font><font size="2" face="Arial" style="font-size:10.0pt;">The Company maintains a non-qualified deferred compensation plan structured as a Rabbi trust for certain eligible employees. Participants in the deferred compensation plan select from a menu of phantom investment options for their deferral dollars offered by the Company each year, which are based upon changes in value of complementary, defined market investments. The deferred compensation liability represents the combined values of market investments against which participant accounts are tracked.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 30<a name="PB_30_114725_2897"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Contingent Consideration </font></i><font size="2" face="Arial" style="font-size:10.0pt;">&#151; The Company recorded contingent consideration related to the acquisitions of iKnowtion, Guidon, TSG, WebMetro, Sofica and rogenSi. These contingent payables were recognized at fair value using a discounted cash flow approach and a discount rate of 21.0%, 21.0%, 4.6%, 5.3%, 5.0%, or 4.6%, respectively. The discount rates vary dependent on the specific risks of each acquisition including the country of operation, the nature of services and complexity of the acquired business, and other factors. These measurements were based on significant inputs not observable in the market. The Company will accrete interest expense each period using the effective interest method until the future value of these contingent payables reaches their expected future value of $25.7 million. Interest</font><font size="2" face="Arial" style="font-size:10.0pt;"> expense related to all recorded contingent payables is included in Interest expense in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the second and fourth quarters of 2014, the Company recorded fair value adjustments of the contingent consideration associated with the TSG reporting unit within the CTS segment based on revised estimates noting achievement of the targeted 2014 and 2015 EBITDA was remote. Accordingly, a $4.0 million and $3.9 million, respectively, reductions in the payable were recorded as of June&nbsp;30, 2014 and December&nbsp;31, 2014 and were included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the third and fourth quarters of 2014, the Company recorded fair value adjustments of the contingent consideration associated with the Sofica reporting unit within the CMS segment of $1.8 million and $0.6 million, respectively, as the Company&#146;s revised estimates reflected Sofica exceeding its EBITDA targets for both 2014 and 2015. Accordingly, the $1.8 million and $0.6 million increases in the payable were recorded as of September&nbsp;30, 2014 and December&nbsp;31, 2014 and were included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the third quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with the WebMetro reporting unit within the CGS segment based on revised estimates noting achievement of the targeted 2014 EBITDA was remote. Accordingly, a $1.7 million reduction in the payable was recorded as of September&nbsp;30, 2014 and was included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the fourth quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with the rogenSi reporting unit within the CSS segment based on revised estimates reflecting rogenSi exceeding its EBITDA targets for 2014. Accordingly a $0.5 million increase in the payable was recorded as of December&nbsp;31, 2014 and was included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">A rollforward of the activity in the Company&#146;s fair value of the contingent consideration is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Payments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Imputed<br>   Interest&nbsp;/<br>   Adjustments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">iKnowtion</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,470</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,400</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">195</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,265</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Guidon</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,637</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,426</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(211</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,000</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TSG</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,933</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,292</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,641</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">WebMetro</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,708</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,026</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,682</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Sofica</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,830</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,487</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,317</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" style="padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,543</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">619</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,162</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="26%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:26.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,748</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">18,373</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,144</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,233</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,744</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 31<a name="PB_31_114853_3020"></a></font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="98%" style="border-collapse:collapse;width:98.66%;">
<tr>
<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.98%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Acquisitions</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Payments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Imputed<br>   Interest&nbsp;/<br>   Adjustments</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="15%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.96%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:14.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="15%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:15.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">iKnowtion</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,633</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:8.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,100</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">937</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,470</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Guidon</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:14.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,200</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">437</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:15.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,637</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TSG</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:14.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,157</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,776</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:15.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,933</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" style="padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">WebMetro</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="14%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:14.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,557</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">151</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="15%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:15.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,708</font></p>    </td>
<td width="0%" valign="bottom" style="padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="24%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.06%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,990</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,557</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,100</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,301</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,748</font></p>    </td>
<td width="0%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:.96%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(11)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">INCOME TAXES</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The sources of pre-tax operating income (loss) are as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Domestic</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,569</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,816</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,336</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">79,890</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">81,253</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">82,198</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">100,459</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">92,069</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73,862</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The components of the Company&#146;s Provision for (benefit from) income taxes are as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Current provision for   (benefit from)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Federal</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(699</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(320</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,211</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">State</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">270</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">150</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,013</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,957</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,876</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">809</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total current   provision for (benefit from)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,528</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,706</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,415</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred provision   for (benefit from)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Federal</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,148</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,674</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,215</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">State</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">423</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">195</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">64</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,057</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,023</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,075</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total deferred   provision for (benefit from)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,514</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,892</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,354</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total provision for   (benefit from) income taxes</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23,042</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,598</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(61</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 32<a name="PB_32_103603_7056"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The following reconciles the Company&#146;s effective tax rate to the federal statutory rate (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income tax per U.S.   federal statutory rate (35%)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">35,161</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,224</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,852</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">State income taxes,   net of federal deduction</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,525</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">210</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(345</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Change in valuation   allowances</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">256</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,266</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(315</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign income taxes   at different rates than the U.S.</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(17,824</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,529</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(24,507</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign withholding   taxes</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">257</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,504</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,876</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Losses in   international markets without tax benefits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,649</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">779</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,329</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Nondeductible   compensation under Section&nbsp;162(m)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">817</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,847</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,451</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Liabilities for   uncertain tax positions</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,435</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">77</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,988</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Permanent difference   related to foreign exchange gains</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(122</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">(Income) losses of   foreign branch operations</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">225</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,447</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,263</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-taxable earnings   of minority interest</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,141</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,172</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(213</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign dividend less   foreign tax credits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,428</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,587</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,935</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Increase in deferred   tax liability - branch losses in UK</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(75</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(954</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,012</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Decrease (increase)   to deferred tax asset - change in tax rate</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(443</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(68</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">946</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">State income tax credits   and net operating losses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(142</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">615</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">709</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Foreign earnings   taxed currently in U.S.</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,696</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,907</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">85</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">154</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">367</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income tax per   effective tax rate</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23,042</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,598</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(61</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 33<a name="PB_33_103747_5335"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s deferred income tax assets and liabilities are summarized as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax assets,   gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Accrued workers   compensation, deferred compensation and employee benefits</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,030</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,866</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Allowance for   doubtful accounts, insurance and other accruals</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,554</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,037</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amortization of   deferred rent liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,201</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,903</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net operating losses</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,296</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,023</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Equity compensation</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,997</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">6,566</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer acquisition   and deferred revenue accruals</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,241</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,228</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Federal and state tax   credits, net</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,621</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,886</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Unrealized losses on   derivatives</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,686</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,446</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,749</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,467</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total deferred tax   assets, gross</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">89,375</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">76,422</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Valuation allowances</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(10,721</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(10,792</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total deferred tax   assets, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">78,654</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">65,630</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred tax   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Long-term lease   obligations</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(12</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,035</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,067</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Contract acquisition   costs</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,768</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(11,653</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Future losses in UK</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,530</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,606</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Intangible assets</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,628</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(355</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(600</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total deferred tax   liabilities</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(29,316</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,804</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net deferred tax   assets</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,338</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,826</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Quarterly, the Company assesses the likelihood by jurisdiction that its net deferred tax assets will be recovered. Based on the weight of all available evidence, both positive and negative, the Company records a valuation allowance against deferred tax assets when it is more-likely-than-not that a future tax benefit will not be realized.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014 the Company had approximately $32.3&nbsp;million of net deferred tax assets in the U.S.&nbsp;and $17.0&nbsp;million of net deferred tax assets related to certain international locations whose recoverability is dependent upon their future profitability. As of December&nbsp;31, 2014 the deferred tax valuation allowance was $10.7&nbsp;million and related primarily to tax losses in foreign jurisdictions and U.S.&nbsp;federal and state tax credits which do not meet the &#147;more-likely-than-not&#148; standard under current accounting guidance. The utilization of these federal and state tax credits are subject to numerous factors including various expiration dates, generation of future taxable income over extended periods of time and state income tax apportionment factors which are subject to change.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">When there is a change in judgment concerning the recovery of deferred tax assets in future periods, a valuation allowance is recorded into earnings during the quarter in which the change in judgment occurred. In 2014, the Company made adjustments to its deferred tax assets and corresponding valuation allowances. The net reduction to the valuation allowance of $0.1 million was due to a $0.5 million increase in certain state credits and NOLs that do not meet the &#147;more-likely-than-not&#148; standard, a $0.4 million increase in valuation allowance in Argentina and Ghana for deferred tax assets that do not meet the &#147;more-likely-than-not&#148; standard, a $0.7 million release of valuation allowance in the Philippines for deferred tax assets, and a $0.3 million release of valuation allowance in various other jurisdictions for deferred tax assets.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 34<a name="PB_34_103924_5796"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Activity in the Company&#146;s valuation allowance accounts consists of the following (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Beginning balance</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,792</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,909</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,555</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Additions of deferred   income tax expense</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">946</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,218</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,560</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Reductions of   deferred income tax expense</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,017</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,335</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,206</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Ending balance</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,721</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,792</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,909</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, after consideration of all tax loss and tax credit carry back opportunities, the Company had net tax loss carry forwards worldwide expiring as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2015&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2016&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,325</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2017&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,079</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2018&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">After 2018</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,442</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">No expiration</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,102</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,948</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, domestically, the Company had federal tax credit carry forwards in the amount of $3.5 million that if unused will expire in 2020, $3.7 million that if unused will expire in 2021, $2.2 million that if unused will expire in 2022 and $2.3 million that if unused will expire in 2023 and $0.9 million that if unused will expire in 2024. The Company also had state tax credit carry-forwards of $1.8 million that if unused will expire between 2014 and 2023.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014 the cumulative amount of foreign earnings considered permanently invested outside the U.S. was $445.0 million. Those earnings do not include earnings from certain subsidiaries which the Company intends to repatriate to the U.S. or are otherwise considered available for distribution to the U.S. Accordingly, no provision for U.S. federal or state income taxes or foreign withholding taxes has been provided on these undistributed earnings. If these earnings become taxable in the U.S, the Company would be subject to incremental tax expense, after any applicable foreign tax credit, and foreign withholding tax expense. It is not practicable to estimate the additional taxes that may become payable upon the eventual remittance of these foreign earnings.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has been granted &#147;Tax Holidays&#148; as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted multiple agreements with an initial period of four years and additional periods for varying years, expiring at various times between 2011 and 2020. The aggregate effect on income tax expense for the years ended December&nbsp;31, 2014, 2013 and 2012 was approximately $20.2&nbsp;million, $14.6&nbsp;million and $20.1 million, respectively, which had a favorable impact on diluted net income per share of $0.27, $0.28 and $0.36, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accounting for Uncertainty in Income Taxes</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In accordance with ASC 740, the Company has recorded a reserve for uncertain tax positions. The total amount of interest and penalties recognized in the accompanying Consolidated Balance Sheets and Consolidated Statements of Comprehensive Income (Loss) as of December&nbsp;31, 2014, 2013 and 2012 was approximately $132 thousand, $77 thousand and $40&nbsp;thousand, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company had a reserve for uncertain tax benefits, on a net basis, of $1.9&nbsp;million and $0.5&nbsp;million for the years ended December&nbsp;31, 2014 and 2013, respectively. The liability for uncertain tax positions was not changed in 2014 for tax positions that were resolved favorably or expired.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 35<a name="PB_35_104039_2897"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The tabular reconciliation of the reserve for uncertain tax benefits on a gross basis without interest for the three years ended December&nbsp;31, 2014 is presented below (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2011</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,735</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Additions for current   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">369</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Reductions in prior   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,746</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2012</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">358</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Additions for current   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Reductions in prior   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">358</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Additions for current   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,303</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Reductions in prior   year tax positions</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,661</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">At December&nbsp;31, 2014, the amount of uncertain tax benefits that, if recognized, would reduce tax expense was $1.9 million. Within the next 12 months, it is not expected that unrecognized tax benefits will change as the result of the expiration of various statutes of limitation.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company and its domestic and foreign subsidiaries (including Percepta LLC and its domestic and foreign subsidiaries) file income tax returns as required in the U.S.&nbsp;federal jurisdiction and various state and foreign jurisdictions. The following table presents the major tax jurisdictions and tax years that are open as of December&nbsp;31, 2014 and subject to examination by the respective tax authorities:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<tr>
<td width="72%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Tax&nbsp;Jurisdiction</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="25%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Tax&nbsp;Year&nbsp;Ended</font></b></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">United States</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2011 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" style="padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Argentina</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2009 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2010 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" style="padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Brazil</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2009 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2006 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" style="padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexico</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2009 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2012 to present</font></p>    </td>   </tr>
<tr>
<td width="72%" valign="top" style="padding:0in 0in 0in 0in;width:72.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Spain</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="top" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2010 to present</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the first quarter of 2014, a benefit of $1.2 million was recorded due to the closing of statutes of limitations in Canada.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the third quarter of 2014, the Company settled an audit with the taxing authorities in the Netherlands for tax years 2010 and 2011. An expense of $1.3 million was recorded in the quarter as a result of that settlement and the related impact through 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company&#146;s U.S.&nbsp;income tax returns filed for the tax years ending December&nbsp;31, 2011 to present, remain open tax years. The IRS has concluded its audit in the United States for tax years 2009, 2011 and 2012 resulting in no changes to the Company&#146;s financial statements or tax liabilities as previously reported.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has been notified of the intent to audit, or is currently under audit of incomes taxes in the U.S., specifically for the acquired entity TSG, for the tax year 2012 (prior to acquisition) and Canada for tax years 2009 and 2010. Although the outcome of examinations by taxing authorities are always uncertain, it is the opinion of management that the resolution of these audits will not have a material effect on the Company&#146;s Consolidated Financial Statements.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 36<a name="PB_36_104229_3020"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(12)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Restructuring Charges</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the years ended December&nbsp;31, 2014, 2013 and 2012, the Company undertook a number of restructuring activities primarily associated with reductions in the Company&#146;s capacity and workforce in several of its segments to better align the capacity and workforce with current business needs.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the second quarter of 2012, the Company made the decision to cease operations in Spain and terminated the contracts with its clients. The Company notified the employees and commenced severance procedures as required under Spanish law. The Company recorded $14.7 million of severance expense and $0.4 million of center closure expenses for the year ended December&nbsp;31, 2012 of which all has been paid as of December&nbsp;31, 2014.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">A summary of the expenses recorded in Restructuring, net in the accompanying Consolidated Statements of Comprehensive Income for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively, is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Reduction in force</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,182</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,832</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,371</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">56</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">201</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">709</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">73</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">60</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">389</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">189</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,336</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,137</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,632</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Facility exit charges</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Management   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">298</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">243</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Growth   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Technology   Services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Customer Strategy   Services</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">298</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">243</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">A rollforward of the activity in the Company&#146;s restructuring accruals for the years ended December&nbsp;31, 2014 and 2013, respectively, is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Closure&nbsp;of<br>   Delivery<br>   Centers</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Reduction<br>   in&nbsp;Force</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Total</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2012</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,079</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,079</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expense</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">298</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,352</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,650</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(298</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,863</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,161</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Changes in estimates</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(215</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(215</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,353</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,353</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expense</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,442</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,456</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Payments</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,618</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,632</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Changes in estimates</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(106</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(106</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Balance as of   December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,071</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,071</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 37<a name="PB_37_104636_141"></a></font></p>
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<!-- SEQ.=1,FOLIO='F - 37',FILE='C:\JMS\107536\15-1337-1\task7255832\1337-1-fx.htm',USER='107536',CD='Mar  5 17:31 2015' -->

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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The remaining restructuring accruals are expected to be paid or extinguished during 2015 and are all classified as current liabilities within Other accrued expenses in the Consolidated Balance Sheets.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Impairment Losses</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain delivery centers. An asset is considered to be impaired when the anticipated undiscounted future cash flows of its asset group are estimated to be less than the asset group&#146;s carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates. During 2014, 2013 and 2012, the Company recognized impairment losses related to leasehold improvement assets of $0.4 million, $0.1 million, and $1.2 million, respectively, in its Customer Management Services segment.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the second quarter of 2013, the Company recorded an impairment charge of $1.1 million related to the PRG trade name intangible asset within the CSS segment. See Note 8 for further information. This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the first quarter of 2012, the Company rebranded its Direct Alliance Corporation (&#147;DAC&#148;) subsidiary to Revana</font><font size="1" face="Arial" style="font-size:6.5pt;position:relative;top:-3.0pt;">TM</font><font size="2" face="Arial" style="font-size:10.0pt;">, thus the $1.8 million DAC trade name was impaired as of March&nbsp;31, 2012. This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(13)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">INDEBTEDNESS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Credit Facility</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In the second quarter of 2013, the Company entered into a $700.0 million, five-year, multi-currency revolving credit facility (the &#147;Credit Agreement&#148;) with a syndicate of lenders which includes an accordion feature that permits the Company to request an increase in total commitments up to $1.0 billion, under certain conditions. Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA&nbsp;Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers. The Credit Agreement amends and restates in its entirety the Company&#146;s prior credit facility entered into during 2010 and amended in 2012.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Credit Agreement provides for a secured revolving credit facility that matures on June&nbsp;3, 2018 with an initial maximum aggregate commitment of $700.0&nbsp;million. At the Company&#146;s discretion, direct borrowing options under the Credit Agreement include (i)&nbsp;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&nbsp;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&nbsp;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&nbsp;2. As of December&nbsp;31, 2014, and 2013, the Company had borrowings of $100.0 million and $100.0 million, respectively, under its Credit Agreement, and its average daily utilization was $285.9 million and $238.1 million for the years ended December&nbsp;31, 2014 and 2013, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $3.2 million, the Company&#146;s remaining borrowing capacity was $596.8 million as of December&nbsp;31, 2014. As of December&nbsp;31, 2014, the Company was in compliance with all covenants and conditions under its Credit Agreement.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">From time-to-time, the Company has unsecured, uncommitted lines of credit to support working capital for a few foreign subsidiaries. As of December&nbsp;31, 2014 and 2013, no foreign loans were outstanding.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 38<a name="PB_38_104704_7608"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(14)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">DEFERRED REVENUE AND COSTS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred revenue in the accompanying Consolidated Balance Sheets consist of the following (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred Revenue -   Current</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,887</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,799</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred Revenue -   Long-term</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">18,771</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,978</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total Deferred Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">48,658</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">38,777</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred costs in the accompanying Consolidated Balance Sheets consist of the following (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred Costs -   Current</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,845</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,953</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Deferred Costs -   Long-term</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,213</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,202</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total Deferred Costs</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,059</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,155</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(15)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">COMMITMENTS AND CONTINGENCIES</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Letters of Credit</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, outstanding letters of credit under the Credit Agreement totaled $3.2&nbsp;million and primarily guaranteed workers&#146; compensation and other insurance related obligations. As of December&nbsp;31, 2014, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled $1.3 million.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Guarantees</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Indebtedness under the Credit Agreement is guaranteed by certain of the Company&#146;s present and future domestic subsidiaries.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Legal Proceedings</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">From time to time, the Company has been involved in legal actions, both as plaintiff and defendant, which arise in the ordinary course of business. The Company accrues for exposures associated with such legal actions to the extent that losses are deemed both probable and estimable. To the extent specific reserves have not been made for certain legal proceedings, their ultimate outcome, and consequently, an estimate of possible loss, if any, cannot reasonably be determined at this time.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Based on currently available information and advice received from counsel, the Company believes that the disposition or ultimate resolution of any current legal proceedings, except as otherwise specifically reserved for in its financial statements, will not have a material adverse effect on the Company&#146;s financial position, cash flows or results of operations.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(16)</font></b><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">LEASES</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has various operating leases primarily for equipment, delivery centers and office space, which generally contain renewal options. Rent expense under operating leases was approximately $33.2&nbsp;million, $33.3&nbsp;million and $33.1&nbsp;million for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In 2008, the Company sub-leased one of its delivery centers to a third party for the remaining term of the original lease. The sub-lease began on January&nbsp;1, 2009 and rental income is recognized on a straight-line basis over the term of the sub-lease through 2021. Future minimum sub-lease rental receipts are shown in the table below.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 39<a name="PB_39_104818_8146"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The future minimum rental payments and receipts required under non-cancelable operating leases as of December&nbsp;31, 2014 are as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="99%" style="border-collapse:collapse;width:99.22%;">
<tr>
<td width="69%" valign="bottom" style="padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Operating<br>   Leases</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.1%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Sub-Lease<br>   Income</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2015&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">43,411</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,234</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" style="padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2016&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">34,248</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,234</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2017&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">26,505</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,234</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" style="padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2018&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">18,582</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,470</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2019&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,665</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,470</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" style="padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Thereafter</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,826</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.1%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,675</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="69%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:69.76%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">136,237</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.8%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(14,317</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company records operating lease expense on a straight-line basis over the life of the lease as described in Note 1. The deferred lease liability as of December&nbsp;31, 2014 and 2013 was $9.0&nbsp;million and $9.6&nbsp;million, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Asset Retirement Obligations</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company records asset retirement obligations (&#147;ARO&#148;) for its delivery center leases. Capitalized costs related to ARO&#146;s are included in Other long-term assets in the accompanying Consolidated Balance Sheets while the ARO liability is included in Other long-term liabilities in the accompanying Consolidated Balance Sheets. Following is a summary of the amounts recorded (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="29%" valign="bottom" style="padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Balance&nbsp;at<br>   December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Additions&nbsp;and<br>   Modifications</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Accretion</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Settlements</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Balance&nbsp;at<br>   December&nbsp;31,<br>   2014</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="29%" valign="bottom" style="padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="29%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">ARO liability total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:11.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,888</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">39</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,941</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="221" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="87" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="7" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="29%" valign="bottom" style="padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Balance&nbsp;at<br>   December&nbsp;31,<br>   2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Additions&nbsp;and<br>   Modifications</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Accretion</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Settlements</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Balance&nbsp;at<br>   December&nbsp;31,<br>   2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="29%" valign="bottom" style="padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="13%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:13.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="29%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:29.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">ARO liability total</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:11.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,061</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">42</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(215</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,888</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr height="0">
<td width="221" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="87" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="65" style="border:none;"></td>
<td width="19" style="border:none;"></td>
<td width="10" style="border:none;"></td>
<td width="80" style="border:none;"></td>
<td width="7" style="border:none;"></td>   </tr> </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Increases to ARO result from a new lease agreement or modifications on an ARO from a preexisting lease agreement. Modifications to ARO liabilities and accumulated accretion occur when lease agreements are amended or when assumptions change, such as the rate of inflation. Modifications are accounted for prospectively as changes in estimates. Settlements occur when leased premises are vacated and the actual cost of restoration is paid. Differences between the actual costs of restoration and the balance recorded as ARO liabilities are recognized as gains or losses in the accompanying Consolidated Statements of Comprehensive Income (Loss).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(17)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">MANDATORILY REDEEMABLE NONCONTROLLING INTEREST</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company holds an 80% interest in iKnowtion. In the event iKnowtion meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in iKnowtion in 2016 for an amount equal to a multiple of iKnowtion&#146;s 2015 EBITDA as defined in the purchase and sale agreement. These terms represent a contingent redemption feature which the Company determined is probable of being achieved.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 40<a name="PB_40_105151_7091"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has recorded the mandatorily redeemable noncontrolling interest at the redemption value based on the corresponding EBITDA multiples as prescribed in the purchase and sale agreement at the end of each reporting period. At the end of each reporting period the changes in the redemption value are recorded in retained earnings. Since the EBITDA multiples as defined in the purchase and sale agreement are below the current market multiple, the Company has determined that there is no preferential treatment to the noncontrolling interest shareholders resulting in no impact to earnings per share.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">A rollforward of the mandatorily redeemable noncontrolling interest is as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="26%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:26.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mandatorily   redeemable noncontrolling interest, January&nbsp;1</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,509</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,067</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income   attributable to mandatorily redeemable noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">613</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">482</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Working capital   distributed to mandatorily redeemable noncontrolling interest</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,244</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(717</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Change in redemption   value</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">936</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,677</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mandatorily   redeemable noncontrolling interest, December&nbsp;31</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,814</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,509</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 41<a name="PB_41_105236_455"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(18)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table presents changes in the accumulated balance for each component of other comprehensive income (loss), including current period other comprehensive income (loss) and reclassifications out of accumulated other comprehensive income (loss) (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Foreign<br>   Currency<br>   Translation<br>   Adjustment</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Derivative<br>   Valuation,&nbsp;Net<br>   of&nbsp;Tax</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Other,&nbsp;Net<br>   of&nbsp;Tax</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Totals</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
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<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;31, 2011</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,156</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,852</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,778</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,474</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other comprehensive   income (loss) before reclassifications</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,517</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,748</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(302</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29,963</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amounts reclassified   from accumulated other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,337</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">829</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,508</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net current period   other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,517</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,411</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">527</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">28,455</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;30, 2012</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,673</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,559</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,251</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,981</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;31, 2012</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,673</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9,559</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,251</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,981</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other comprehensive   income (loss) before reclassifications</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(26,254</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(13,721</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">29</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(39,946</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amounts reclassified   from accumulated other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(4,190</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">569</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,621</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net current period   other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(26,254</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(17,911</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">598</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(43,567</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;30, 2013</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(10,581</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,352</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,653</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,586</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;31, 2013</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(10,581</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,352</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,653</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(20,586</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other comprehensive   income (loss) before reclassifications</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(22,771</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(12,121</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">44</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(34,848</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Amounts reclassified   from accumulated other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,128</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,032</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,160</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net current period   other comprehensive income (loss)</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(22,771</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(9,993</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,076</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:solid windowtext 1.0pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(31,688</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" style="padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="10%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:10.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="47%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:47.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Accumulated   other comprehensive income (loss) at December&nbsp;30, 2014</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(33,352</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(18,345</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(577</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="8%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:8.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(52,274</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 2.25pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 42<a name="PB_42_105713_8627"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table presents the classification of the amount reclassified from accumulated other comprehensive income (loss) to the statement of comprehensive income (loss) (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="38%" colspan="8" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:38.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">For&nbsp;the&nbsp;Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Statement&nbsp;of<br>   Comprehensive&nbsp;Income</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="21%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:21.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">(Loss)&nbsp;Classification</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="21%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Derivative   valuation</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="21%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Gain (loss) on   foreign currency forward exchange contracts</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,429</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,973</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,638</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Loss on interest rate   swaps</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,060</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,047</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(741</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="21%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Interest expense</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Tax effect</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,361</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,736</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,560</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Provision for income taxes</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,128</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 1.125pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,190</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,337</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="21%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income (loss)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Other</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="21%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Actuarial loss on   defined benefit plan</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,098</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(605</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(882</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Tax effect</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">66</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">36</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">53</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="21%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Provision for income taxes</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="35%" valign="bottom" style="padding:0in 0in 0in 0in;width:35.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,032</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(569</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(829</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 2.25pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="21%" valign="bottom" style="padding:0in 0in 0in 0in;width:21.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income (loss)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(19)</font></b><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">NET INCOME PER SHARE</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following table sets forth the computation of basic and diluted shares for the periods indicated (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="41%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:41.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2012</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Shares used in basic   earnings per share calculation</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,297</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,338</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">54,738</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Effect of dilutive   securities:</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Stock options</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">413</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">417</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">378</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Restricted stock   units</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">392</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">489</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">424</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Performance-based   restricted stock units</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" style="padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total effects of   dilutive securities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">805</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">906</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">802</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="55%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:55.5%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Shares used in   dilutive earnings per share calculation</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,102</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,244</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">55,540</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the years ended December&nbsp;31, 2014, 2013 and 2012, 0.1&nbsp;million, 0.1&nbsp;million and 0.1 million, respectively, of options to purchase shares of common stock were outstanding but not included in the computation of diluted net income per share because the exercise price exceeded the value of the shares and the effect would have been anti-dilutive. For the years ended December&nbsp;31, 2014, 2013 and 2012, restricted stock units of 0.2&nbsp;million, 0.2 million, and 0.8&nbsp;million, respectively, were outstanding but not included in the computation of diluted net income per share because the effect would have been anti-dilutive. For the years ended December&nbsp;31, 2014, 2013 and 2012, there were no performance-based restricted stock units outstanding but not included in the computation of diluted net income per share. For the years ended December&nbsp;31, 2014, 2013 and 2012, restricted stock units that vest based on the Company achieving specified operating income performance targets of 0.1 million, 0.1 million and 0.1 million, respectively, were outstanding but not included in the computation of diluted net income per share because they were determined not to be contingently issuable.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 43<a name="PB_43_110041_7906"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(20)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">EMPLOYEE COMPENSATION PLANS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Employee Benefit Plan</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company currently has one 401(k)&nbsp;profit-sharing plan that allows participation by U.S. employees who have completed six months of service, as defined, and are 21&nbsp;years of age or older. Participants may defer up to 75% of their gross pay, up to a maximum limit determined by U.S.&nbsp;federal law. Participants are also eligible for a matching contribution. The Company may from time to time, at its discretion, make a &#147;matching contribution&#148; based on the amount and rate of the elective deferrals. The Company determines how much, if any, it will contribute for each dollar of elective deferrals. Participants vest in matching contributions over a three-year period. Company matching contributions to the 401(k)&nbsp;plan(s)&nbsp;totaled $4.8&nbsp;million, $4.2&nbsp;million and $3.0&nbsp;million for the years ended December&nbsp;31, 2014, 2013 and 2012, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Equity Compensation Plans</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In February&nbsp;1999, the Company adopted the TeleTech Holdings,&nbsp;Inc. 1999 Stock Option and Incentive Plan (the &#147;1999 Plan&#148;). The purpose of the 1999 Plan was to enable the Company to continue to (a)&nbsp;attract and retain high quality directors, officers, employees, consultants and independent contractors; (b)&nbsp;motivate such persons to promote the long-term success of the Company and its subsidiaries; and (c)&nbsp;induce employees of companies that are acquired by TeleTech to accept employment with TeleTech following such an acquisition. An aggregate of 14.0 million shares of common stock were reserved for issuance under the 1999 Plan, which permitted the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and restricted stock units (&#147;RSUs&#148;). The 1999 Plan also provided for annual equity-based compensation grants to members of the Company&#146;s Board of Directors. Options granted to employees generally vested over four to five years and had a contractual life of ten years. Options issued to Directors vested immediately and had a contractual life of ten years. In May&nbsp;2009, the Company adopted a policy to issue RSUs to Directors, which generally vest over one year.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">In May&nbsp;2010, the Company adopted the 2010 Equity Incentive Plan (the &#147;2010 Plan&#148;). Upon adoption of the 2010 Plan, all authorized and unissued equity in the 1999 Plan was cancelled. An aggregate of 4.0&nbsp;million shares of common stock has been reserved for issuance under the 2010 Plan, which permits the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and RSUs. As of December&nbsp;31, 2014, a total of 4.0&nbsp;million shares were authorized and 1.2&nbsp;million shares were available for issuance under the 2010 Plan.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">For the years ended December&nbsp;31, 2014, 2013, and 2012, the Company recorded total equity-based compensation expense under all equity-based arrangements (stock options and RSUs) of $11.3&nbsp;million, $13.3&nbsp;million and $13.4 million, respectively. For 2014, 2013 and 2012, of the total compensation expense, $2.3 million, $2.2 million and $1.9 million was recognized in Cost of services and $9.0 million, $11.1 million and $11.5 million, was recognized in Selling, general and administrative in the Consolidated Statements of Comprehensive Income (Loss), respectively. For the years ended December&nbsp;31, 2014, 2013, and 2012, the Company recognized a tax benefit under all equity-based arrangements (stock options and RSUs) of $6.3&nbsp;million, $5.8&nbsp;million and $5.7&nbsp;million, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Restricted Stock Units</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">2012, 2013 and 2014 RSU Awards: </font></i><font size="2" face="Arial" style="font-size:10.0pt;">The Company granted RSUs in 2012, 2013 and 2014 to new and existing employees that vest over four or five years. The Company also granted RSUs in 2012, 2013 and 2014 to members of the Board of Directors that vest over one year. </font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During 2011, the Company granted 100,000 performance-based RSUs to a key employee that vest based on the Company achieving specified revenue and operating income performance in 2014. The Company determined the performance targets were not met; and therefore these RSU&#146;s did not vest and were forfeited. During 2014, the Company granted to a different key employee RSU&#146;s based on revenue and operating income performance for a reporting segment of the Company; these performance conditions were partially met and therefore 8,394 RSU&#146;s were issued. These RSU vest over a four year period.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 44<a name="PB_44_110057_3736"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Summary of RSUs:&#160; </font></i><font size="2" face="Arial" style="font-size:10.0pt;">Settlement of the RSUs shall be made in shares of the Company&#146;s common stock by delivery of one share of common stock for each RSU then being settled. The Company calculates the fair value for RSUs based on the closing price of the Company&#146;s stock on the date of grant and records compensation expense over the vesting period using a straight-line method. The Company factors an estimated forfeiture rate in calculating compensation expense on RSUs and adjusts for actual forfeitures upon the vesting of each tranche of RSUs.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The weighted average grant-date fair value of RSUs, including performance-based RSUs, granted during the years ended December&nbsp;31, 2014, 2013, and 2012 was $26.92, $21.66, and $15.91, respectively. The total intrinsic value and fair value of RSUs vested during the years ended December&nbsp;31, 2014, 2013, and 2012 was $12.4 million, $12.3 million, and $15.5 million, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">A summary of the status of the Company&#146;s non-vested RSUs and performance-based RSUs and activity for the year ended December&nbsp;31, 2014 is as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Shares</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Weighted<br>   Average<br>   Grant&nbsp;Date<br>   Fair&nbsp;Value</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Unvested as of   December&nbsp;31, 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,973,575</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20.39</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Granted</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">666,656</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">26.92</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Vested</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(626,070</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19.85</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cancellations/expirations</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(191,083</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19.62</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Unvested as of   December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,823,078</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">23.02</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">All RSU&#146;s vested during the year ended December 31, 2014 were issued out of treasury stock. As of December&nbsp;31, 2014, there was approximately $27.6&nbsp;million of total unrecognized compensation expense and approximately $42.4 million in total intrinsic value related to non-vested RSU grants. The unrecognized compensation expense will be recognized over the remaining weighted-average vesting period of 1.5 years using the straight-line method.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Stock Options</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the year ended December&nbsp;31, 2011, the Company granted 150,000 stock options to a key employee. The stock option award is made up of four separate tranches. Each tranche will vest based on certain stock price targets (market conditions). The grant date fair values of each tranche were calculated using a Monte Carlo simulation model in addition to a time-based binomial lattice model. The following table provides the assumptions used in the time-based binomial lattice model for each tranche granted:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="86%" style="border-collapse:collapse;width:86.68%;">
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Year&nbsp;Ended&nbsp;December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="25%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2011</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Risk-free interest   rate</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">2.1%</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expected life in   years</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">1.3 - 2.7</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Expected volatility</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">54.4%</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" style="padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Dividend yield</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="bottom" style="padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">0.0%</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="70%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:70.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Weighted-average   volatility</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.88%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="25%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:25.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">54.4%</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company estimated the expected term based on historical averages of option exercises and expirations. The calculation of expected volatility is based on the historical volatility of the Company&#146;s common stock over the expected term. The risk-free interest rate is based on the yield on the grant measurement date of a traded zero-coupon U.S.&nbsp;Treasury bond, as reported by the U.S.&nbsp;Federal Reserve, with a term equal to the expected term of the stock option granted. The Company factored an estimated forfeiture rate and adjusted for actual forfeitures upon the vesting of each tranche of options.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 45<a name="PB_45_110254_9621"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">A summary of stock option activity for the year ended December&nbsp;31, 2014 is as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Shares</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Weighted<br>   Average<br>   Exercise<br>   Price</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Weighted<br>   Average<br>   Remaining<br>   Contract<br>   Term&nbsp;in&nbsp;Years</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Aggregate<br>   Intrinsic<br>   Value<br>   (000&#146;s)</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Outstanding as of   December&nbsp;31, 2013</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,220,474</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.43</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Exercises</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(53,100</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">9.60</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Post-vest   cancellations/expirations</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(15,375</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">8.90</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Outstanding as of   December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,151,999</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.67</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">1.9</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,540</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="41%" valign="bottom" style="padding:0in 0in 0in 0in;width:41.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Vested and   exercisable as of December&nbsp;31, 2014</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:12.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,001,999</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13.12</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" valign="bottom" style="padding:0in 0in 0in 0in;width:12.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">1.2</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="10%" valign="bottom" style="padding:0in 0in 0in 0in;width:10.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,584</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">There were no stock options granted during 2012, 2013 or 2014. The total intrinsic value of options exercised during the years ended December&nbsp;31, 2014, 2013 and 2012 was $0.8&nbsp;million, $1.0&nbsp;million and $0.6&nbsp;million, respectively. The total fair value of shares vested during the years ended December&nbsp;31, 2014, 2013 and 2012 was zero, respectively.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As of December&nbsp;31, 2014, there was approximately $20 thousand of unrecognized compensation expense related to non-vested stock options. The unrecognized compensation expense will be recognized over the remaining weighted-average derived service period of 2.1 years using the straight-line method.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Cash received from option exercises under the Plans for the years ended December&nbsp;31, 2014, 2013 and 2012 was $0.4&nbsp;million, $0.9&nbsp;million and $1.4 million, respectively. The recognized tax benefit from option exercises for the years ended December&nbsp;31, 2014, 2013 and 2012 was $0.3&nbsp;million, $0.4&nbsp;million and $0.2&nbsp;million, respectively. Shares issued for options exercised during the year ended December&nbsp;31, 2014 were issued out of treasury stock.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(21)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">STOCK REPURCHASE PROGRAM</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Stock Repurchase Program</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has a stock repurchase program, which was initially authorized by the Company&#146;s Board of Directors in November&nbsp;2001. As of December&nbsp;31, 2014, the cumulative authorized repurchase allowance was $637.3 million. During the year ended December&nbsp;31, 2014, the Company purchased 2.4 million shares for $57.1 million. Since inception of the program, the Company has purchased 42.1&nbsp;million shares for $625.5&nbsp;million. As of December&nbsp;31, 2014, the remaining allowance under the program was approximately $11.8&nbsp;million. For the period from January&nbsp;1, 2015 through February&nbsp;28, 2015, the Company purchased 212,100 additional shares at a cost of $4.7 million. The stock repurchase program does not have an expiration date. Effective February&nbsp;24, 2015, the Board of Directors authorized an additional $25 million for stock repurchases.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(22)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">RELATED PARTY TRANSACTIONS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Company has entered into an agreement under which Avion, LLC (&#147;Avion&#148;) provides certain aviation flight services as requested by the Company. Such services include the use of an aircraft and flight crew. Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company, has a direct 100% beneficial ownership interest in Avion. During 2014, 2013 and 2012, the Company paid $1.0&nbsp;million, $0.6&nbsp;million and $0.9&nbsp;million, respectively, to Avion for services provided to the Company. There was $30 thousand outstanding to Avion as of December&nbsp;31, 2014.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 46<a name="PB_46_110457_8715"></a></font></p>
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<!-- SEQ.=1,FOLIO='F - 46',FILE='C:\JMS\105538\15-1337-1\task7260567\1337-1-fz.htm',USER='105538',CD='Mar  7 09:03 2015' -->

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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During 2014, the Company entered into a vendor contract with Conversent to provide learning management and web and telephony based global helpline solutions. The majority owner of Conversent is a company which is owned and controlled by Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company. During 2014, the Company paid $20 thousand to Conversent and is expecting to spend another $100 thousand during 2015 and 2016.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Audit Committee of the Board of Directors reviews the related party transactions quarterly and has determined that the fees charged by these related parties are at fair market value.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(23)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">OTHER FINANCIAL INFORMATION</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Self-insurance liabilities of the Company which are included in Accrued employee compensation and benefits and Other accrued expenses in the accompanying Consolidated Balance Sheets were as follows (in&nbsp;thousands):</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="96%" style="border-collapse:collapse;width:96.66%;">
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="27%" colspan="5" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">December&nbsp;31,</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2014</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">2013</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Worker&#146;s compensation</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,007</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,649</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Employee health and   dental insurance</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">4,769</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">3,633</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other insurance</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,068</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="12%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:12.42%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">631</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="bottom" style="padding:0in 0in 0in 0in;width:68.96%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Total self-insurance   liabilities</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">7,844</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.58%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="11%" valign="bottom" style="border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.12%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,913</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.04%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(24)</font></b><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">DECONSOLIDATION OF A SUBSIDIARY</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers&nbsp;&amp; Rogers Gulf WLL (&#147;PRG Kuwait&#148;), a once consolidated subsidiary in the CSS segment, because the Company was no longer confident that it could exercise its beneficial ownership rights. Upon deconsolidation of PRG Kuwait, the Company wrote off all PRG Kuwait assets and liabilities resulting in a loss of $3.7 million which was recorded in Loss on deconsolidation of subsidiary in the Consolidated Statements of Comprehensive Income (Loss). The $3.7 million loss included $1.3 million of goodwill allocated to PRG Kuwait immediately prior to deconsolidation based on PRG Kuwait&#146;s relative fair value of the CSS segment. Effective April&nbsp;2014, the Company entered into a stock and membership interest purchase agreement with PRG Kuwait&#146;s other shareholder to sell its 48% interest in the Company for $175 thousand.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(25)</font></b><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">SUBSEQUENT EVENTS</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">On February&nbsp;24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech&#146;s performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic acquisitions, align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March&nbsp;16, 2015 to shareholders of record as of March&nbsp;6, 2015.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 47<a name="PB_47_110550_563"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">(26)</font></b><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">QUARTERLY FINANCIAL DATA (UNAUDITED)</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following tables present certain quarterly financial data for the year ended December&nbsp;31, 2014 (in&nbsp;thousands except per share amounts).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="98%" style="border-collapse:collapse;width:98.66%;">
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">First<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Second<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Third<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fourth<br>   Quarter</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">302,221</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">295,490</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">305,900</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">338,170</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">213,787</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">212,315</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">220,244</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">240,146</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Selling, general and   administrative</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,367</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">47,802</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,847</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,537</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,170</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">14,089</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,893</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,386</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Restructuring   charges, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">540</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">617</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">593</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,600</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Impairment losses</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">373</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income from   operations</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">24,357</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,667</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,323</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">30,128</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other income   (expense)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(178</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,880</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(856</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,138</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Provision for income   taxes</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,876</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,417</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(5,778</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(8,971</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-controlling   interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,085</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,268</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,442</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,329</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income   attributable to TeleTech stockholders</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,218</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">16,862</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,247</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">21,966</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Weighted   average shares outstanding</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,045</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,351</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,093</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">48,714</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,973</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,111</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,940</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">49,514</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income per share attributable to TeleTech stockholders</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.14%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" style="padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.40</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.34</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.27</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.45</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="44%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:44.26%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.40</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.34</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.27</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.54%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.84%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.44</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.02%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in Other income (expense) in the second and the fourth quarters are a $4.0 million benefit and a net $2.7 million benefit related to fair value adjustments to the contingent consideration related to revised estimates of the performance against the targets for four of the Company&#146;s acquisitions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in the Provision for Income Taxes is a $0.2 million benefit in the first quarter, a $0.2 million benefit in the second quarter, a $0.2 million benefit in the third quarter and a $0.6 million benefit in the fourth quarter related to restructuring charges. Also included are a $0.6 million of benefit in the first quarter and $0.2 million of expense in the third quarter related to changes in valuation allowances. Additionally, in the second quarter there was $1.6 million of expense, $0.7 million of expense in the third quarter and $1.6 million of expense in the fourth quarter related to changes in the value of future contingent payments. Finally, there was $1.2 million of benefit in the first quarter related to the closing of a statute of limitations and $1.3 million of expense in the third quarter related to the Netherlands audit.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 48<a name="PB_48_110922_9497"></a></font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The following tables present certain quarterly financial data for the year ended December&nbsp;31, 2013 (in&nbsp;thousands except per share amounts).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">First<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Second<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Third<br>   Quarter</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Fourth<br>   Quarter</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revenue</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">288,383</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">289,692</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">296,995</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">318,087</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Cost of services</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">208,232</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">208,809</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">208,648</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">220,942</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Selling, general and   administrative</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">45,747</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">46,168</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,165</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,343</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Depreciation and   amortization</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,555</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,263</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">11,463</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,783</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Restructuring   charges, net</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">851</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">2,572</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">758</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">254</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Impairment losses</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">1,205</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&#151;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Income from   operations</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">22,998</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,675</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">25,961</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">32,765</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other income   (expense)</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,004</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,099</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(434</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,793</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">(Provision for)   benefit from income taxes</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(2,391</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(3,854</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(6,358</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(7,995</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 30.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-controlling   interest</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(642</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(407</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,526</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">(1,508</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0.375pt 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">)</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 40.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Net income   attributable to TeleTech stockholders</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,961</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">12,315</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">17,643</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;border-bottom:double windowtext 2.25pt;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;border-bottom:double windowtext 2.25pt;border-left:none;border-right:none;border-top:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">19,469</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="border:none;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Weighted   average shares outstanding</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,347</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,861</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,732</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">50,439</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">53,217</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">52,628</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,678</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">51,465</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" style="padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Net   income per share attributable to TeleTech stockholders</font></b></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="11%" colspan="2" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:11.0%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" style="padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Basic</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.34</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.24</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.35</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" style="padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.39</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="45%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:45.0%;">
<p style="margin:0in 0in .0001pt 20.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Diluted</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.34</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.23</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.34</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.3%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="9%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:9.7%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">0.38</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in Other income (expense) in the second quarter is a $3.7 million charge related to the deconsolidation of our subsidiary in Kuwait, and in the fourth quarter is a $1.9 million charge related to a fair value adjustment to the contingent consideration for three of the Company&#146;s acquisitions.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Included in the (Provision) benefit for Income Taxes is a $0.2 million benefit in the first quarter, a $1.2 million benefit in the second quarter, a $0.3 million benefit in the third quarter and a $0.1 million benefit in the fourth quarter related to restructuring charges. Also included are a $0.9 million of benefit in the first quarter, $0.3 million of expense in the second quarter, $0.4 million of expense in the third quarter and a $2.0 million of expense in the fourth quarter related to changes in valuation allowances. Additionally, there was a $0.6 million benefit in the first quarter, $0.5 million of benefit in the second quarter, $0.3 million of expense in the third quarter, and a $0.7 million of benefit in the fourth quarter related to return to provision adjustments.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">F - 49<a name="PB_49_111132_3641"></a></font></p>
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<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">EXHIBIT&nbsp;INDEX</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="13%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.01**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Restated Certificate of Incorporation of TeleTech   Holdings,&nbsp;Inc. filed with the State of Delaware on August&nbsp;1, 1996   (incorporated by reference to Exhibit&nbsp;3.1 to TeleTech&#146;s Amendment   No.&nbsp;2 to Form&nbsp;S-1 Registration Statement (Registration No.&nbsp;333-04097)   filed on July&nbsp;5, 1996)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.02**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Amended and Restated Bylaws of TeleTech   (incorporated by reference to Exhibit&nbsp;3.02 to TeleTech&#146;s Current Report   on Form&nbsp;8-K filed on May&nbsp;28, 2009)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.04**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. Amended and Restated 1999   Stock Option and Incentive Plan (incorporated by reference as   Exhibit&nbsp;10.04 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2012)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.06**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Holdings,&nbsp;Inc. 2010 Equity Incentive Plan   (incorporated by reference as Appendix A to TeleTech&#146;s Definitive Proxy   Statement, filed April&nbsp;12, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.20**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement (below   Vice President) (incorporated by reference as Exhibit&nbsp;10.06 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.21**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement (Vice   President and above) (incorporated by reference as Exhibit&nbsp;10.07 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.22**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Amendment to Restricted Stock Unit Agreement   (incorporated by reference as Exhibit&nbsp;10.2 to TeleTech&#146;s Current Report   on Form&nbsp;8-K filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.23**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement (incorporated   by reference as Exhibit&nbsp;10.3 to TeleTech&#146;s Current Report on Form&nbsp;8-K   filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.24**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement   (Section&nbsp;16 Officers) (incorporated by reference as Exhibit&nbsp;4.3 to   TeleTech&#146;s Form&nbsp;S-8 Registration Statement (Registration   No.&nbsp;333-167300) filed on June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.25**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Restricted Stock Unit Agreement   (Non-Section&nbsp;16 Employees) (incorporated by reference as   Exhibit&nbsp;4.4 to TeleTech&#146;s Form&nbsp;S-8 Registration Statement   (Registration No.&nbsp;333-167300) filed on June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.26**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Independent Director Restricted Stock Unit   Agreement (incorporated by reference as Exhibit&nbsp;4.5 to TeleTech&#146;s   Form&nbsp;S-8 Registration Statement (Registration No.&nbsp;333-167300) filed   on June&nbsp;3, 2010)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.27**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Global Restricted Stock Unit Agreement   (Operating Committee Member) (incorporated by reference to Exhibit&nbsp;10.1   to TeleTech&#146;s Current Report on Form&nbsp;8-K filed on May&nbsp;1, 2013)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.28**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Global Restricted Stock Unit Agreement   (Non-Operating Committee Member) (incorporated by reference as   Exhibit&nbsp;10.2 to TeleTech&#146;s Current Report on Form&nbsp;8-K filed on   May&nbsp;1, 2013)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.29*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of TeleTech Holdings,&nbsp;Inc. Restricted Stock   Unit Award Agreement (other employees) effective July&nbsp;1, 2014</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.30*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of TeleTech Holdings,&nbsp;Inc. Restricted Stock   Unit Award Agreement (Directors and Executive Committee Members) effective   July&nbsp;1, 2014</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.31**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Non-Qualified Stock Option Agreement   (Non-Employee Director) (incorporated by reference as Exhibit&nbsp;10.08 to   TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2007)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.32*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Independent Director Compensation Arrangements (effective   January&nbsp;1, 2015)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.33**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Form&nbsp;of Indemnification Agreement with Directors   (incorporated by reference as Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report   on Form&nbsp;8-K filed on February&nbsp;22, 2010)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">48<a name="PB_48_111727_7056"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="13%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.40**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Kenneth D. Tuchman and   TeleTech dated October&nbsp;15, 2001 (incorporated by reference as   Exhibit&nbsp;10.68 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2001)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.41**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment to Employment Agreement between Kenneth D.   Tuchman and TeleTech dated December&nbsp;31, 2008 (incorporated by reference   as Exhibit&nbsp;10.17 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the   year ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.42**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment dated September&nbsp;17, 2008 to Stock Option   Agreement between Kenneth D. Tuchman and TeleTech (incorporated by reference   as Exhibit&nbsp;10.19 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the   year ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.50**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between James E. Barlett and TeleTech   dated October&nbsp;15, 2001 (incorporated by reference as Exhibit&nbsp;10.66   to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year ended   December&nbsp;31, 2001)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.52**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment to Employment Agreement between James E. Barlett   and TeleTech dated December&nbsp;31, 2008 (incorporated by reference as   Exhibit&nbsp;10.13 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.53**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amendment dated September&nbsp;17, 2008 to Stock Option   Agreement between James E. Barlett and TeleTech (incorporated by reference as   Exhibit&nbsp;10.15 to TeleTech&#146;s Annual Report on Form&nbsp;10-K for the year   ended December&nbsp;31, 2008)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.54**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Second Amendment, dated as of April&nbsp;19, 2011, to   TeleTech Holdings,&nbsp;Inc. Restricted Stock Unit Agreement by and between   TeleTech Holdings,&nbsp;Inc. and James E. Barlett dated June&nbsp;22,   2007&nbsp; (incorporated by reference as Exhibit&nbsp;10.1 to TeleTech&#146;s   Current Report on Form&nbsp;8-K filed April&nbsp;22, 2011)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.60**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Regina Paolillo and TeleTech   Holdings,&nbsp;Inc. effective as of November&nbsp;3, 2011 (incorporated by   reference as Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report on Form&nbsp;8-K   filed October&nbsp;27, 2011)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.62**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Restricted Stock Unit Agreement dated as of   November&nbsp;15, 2011 between TeleTech Holdings,&nbsp;Inc. and Regina   Paolillo (RSU Performance Agreement) (incorporated by reference as   Exhibit&nbsp;10.2 to TeleTech&#146;s Current Report on Form&nbsp;8-K/A filed   November&nbsp;21, 2011)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.63**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Non-Qualified Stock Option Agreement dated as of   November&nbsp;15, 2011 between TeleTech Holdings,&nbsp;Inc. and Regina   Paolillo (Option Agreement)(incorporated by reference as Exhibit&nbsp;10.3 to   TeleTech&#146;s Current Report on Form&nbsp;8-K/A filed November&nbsp;21, 2011)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.70*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Separation Agreement and Release of Claims between Brian Shepherd   and TeleTech Services Corporation effective as of January&nbsp;31, 2015</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.80**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Employment Agreement between Keith Gallacher and TeleTech   Services Corporation effective as of June&nbsp;3, 2013 (incorporated by   reference as Exhibit&nbsp;10.2 to TeleTech&#146;s Quarterly Report on   Form&nbsp;10-Q for the quarter ended June&nbsp;30, 2013)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.90**</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Amended and Restated Credit Agreement, dated as of   June&nbsp;3, 2013, among TeleTech Holdings,&nbsp;Inc., the foreign borrowers   party thereto, the lenders party thereto, Wells Fargo Bank, National   Association, as Administrative Agent, Swing Line Lender and Fronting Lender,   KeyBank National Association, Bank of America, N.A., BBVA Compass, and HSBC   Bank USA, National Association, each as Documentation Agent and Wells Fargo   Securities, LLC, KeyBank National Association, Merrill Lynch, Pierce,   Fenner&nbsp;&amp; Smith Incorporated, BBVA Compass and HSBC Bank USA,   National Association, as Joint Lead Arrangers (incorporated by reference to   Exhibit&nbsp;10.1 to TeleTech&#146;s Current Report on Form&nbsp;8-K filed on June&nbsp;7,   2013)</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">49<a name="PB_49_111815_5335"></a></font></p>
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<div>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;"><a href="#TableOfContents" title="Click to go to Table of Contents">Table of Contents</a></font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC. AND SUBSIDIARIES</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Notes to the Consolidated Financial Statements</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="13%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Exhibit&nbsp;No.</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Description</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="84%" valign="bottom" style="padding:0in 0in 0in 0in;width:84.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">21.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">List of subsidiaries</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">23.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Consent of Independent Registered Public Accounting Firm</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">24.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Power of Attorney</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">31.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification of CEO of TeleTech</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">31.2*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Rule&nbsp;13a-14(a)&nbsp;Certification of CFO of TeleTech</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">32.1*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Written Statement of Chief Executive Officer Pursuant to   Section&nbsp;906 of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C.   Section&nbsp;1350)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">32.2*</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Written Statement of Chief Financial Officer Pursuant to   Section&nbsp;906 of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C.   Section&nbsp;1350)</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.INS***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Instance Document</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.SCH***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Schema Document</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.CAL***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Calculation Linkbase Document.</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.LAB***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Label Linkbase Document</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.PRE***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Presentation Linkbase Document</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="13%" valign="top" style="padding:0in 0in 0in 0in;width:13.86%;">
<p style="margin:0in 0in .0001pt .2in;"><font size="2" face="Arial" style="font-size:10.0pt;">101.DEF***</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="84%" valign="top" style="padding:0in 0in 0in 0in;width:84.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">XBRL Taxonomy Extension Definition Linkbase Document</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="1" width="25%" noshade color="black" align="left"></div>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="5%" valign="top" style="padding:0in 0in 0in 0in;width:5.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">*</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Filed herewith.</font></p>    </td>   </tr>
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<td width="5%" valign="top" style="padding:0in 0in 0in 0in;width:5.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">**</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Identifies exhibit that consists of or includes a   management contract or compensatory plan or arrangement.</font></p>    </td>   </tr>
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<td width="5%" valign="top" style="padding:0in 0in 0in 0in;width:5.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">***</font></p>    </td>
<td width="95%" valign="top" style="padding:0in 0in 0in 0in;width:95.0%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Attached as Exhibit&nbsp;101 to this report are the   following documents formatted in XBRL (Extensible Business Reporting   Language): (i)&nbsp;Consolidated Balance Sheets as of December&nbsp;31, 2014   and 2013, (ii)&nbsp;Consolidated Statements of Comprehensive Income (Loss)   for the years ended December&nbsp;31, 2014, 2013 and 2012,   (iii)&nbsp;Consolidated Statements of Stockholders&#146; Equity for the years   ended December&nbsp;31, 2014, 2013 and 2012, (iv)&nbsp;Consolidated   Statements of Cash Flows for the years ended December&nbsp;31, 2014, 2013 and   2012, and (v)&nbsp;Notes to Consolidated Financial Statements.</font></p>    </td>   </tr>  </table>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">50<a name="PB_50_111909_5796"></a></font></p>
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<TYPE>EX-10.29
<SEQUENCE>2
<FILENAME>a15-1337_1ex10d29.htm
<DESCRIPTION>EX-10.29
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;10.29</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC.</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">RESTRICTED STOCK UNIT AWARD AGREEMENT</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">This Restricted Stock Unit Award Agreement (this &#147;<b>Agreement</b>&#148;) is made and entered into as of [DATE] (the &#147;<b>Grant Date</b>&#148;) by and between TeleTech Holdings,&nbsp;Inc., a Delaware corporation (the &#147;<b>Company</b>&#148;) and [NAME] (the &#147;<b>Grantee</b>&#148;).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">This Agreement is governed by the terms of the TeleTech Holdings,&nbsp;Inc. 2010 Equity Incentive Plan (the &#147;<b>Plan</b>&#148;) pursuant to which the Company may grant awards of Restricted Stock Units (&#147;<b>RSUs</b>&#148;) to Eligible Individuals, including employees, directors and consultants of the Company and its Affiliates (together, &#147;TeleTech&#148;).&#160; Capitalized terms that are used but not defined herein have the meaning ascribed to them in the Plan. The terms and provisions of the Plan as they may be amended from time to time are incorporated herein by reference. In the event of a conflict between any term or provision contained in this Agreement and a term or provision of the Plan, the applicable terms and provisions of the Plan will govern and prevail.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The parties agree to be legally bound by this Agreement, and in exchange for sufficient consideration, the adequacy of which is not in question, agree as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp; &nbsp;<u>GRANT OF RSUS</u></font></b><font size="2" face="Arial" style="font-size:10.0pt;">. Pursuant to the Plan, the Company grants to the Grantee an RSU award in the amount of US$[DOLLAR AMOUNT], which represents [NO. OF SHARES] shares of Common Stock of the Company at fair market value as of market close on the Grant Date (rounded up or down to a whole number of shares) and on the terms and conditions provided in this Agreement and the Plan (&#147;<b>RSU Award</b>&#148;).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;&nbsp; <u>CONSIDERATION</u></font></b><font size="2" face="Arial" style="font-size:10.0pt;">. The grant of this RSU Award is in consideration of the services to be rendered by the Grantee to TeleTech during the restricted period and for other covenants provided in this Agreement.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;&nbsp; <u>RESTRICTED PERIOD; VESTING</u></font></b><font size="2" face="Arial" style="font-size:10.0pt;">. Except as otherwise provided in the Plan and the Agreement and provided that the Grantee provides continuous services to TeleTech through each applicable vesting date, the RSUs will vest and the corresponding shares of Common Stock of the Company (or cash equivalent) will be issued in accordance with the following schedule:</font></p>
<p style="margin:0in 0in .0001pt 52.55pt;text-indent:-27.35pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">VESTING&nbsp;DATE</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">COMMON&nbsp;STOCK&nbsp;TO&nbsp;VEST</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="58%" valign="top" style="padding:0in 0in 0in 0in;width:58.32%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
<td width="5%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:5.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="58%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:58.32%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt 45.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The period during which the RSUs remain unvested and forfeitable is referred to as the &#147;<b>Restricted Period</b>&#148;.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The unvested portion of the RSU Award shall be forfeited immediately upon the termination of the Grantee&#146;s services to TeleTech for any reason, including separation, death, disability or any other reason where the Grantee no longer is providing services to TeleTech, and the Company nor its Affiliates shall have any further obligations to the Grantee under this Agreement for such forfeited RSUs.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Pursuant to the delegation of the Compensation Committee of the Board, the executive leadership team of the Company (the &#147;Executive Committee&#148;), in its sole discretion, shall have the authority to determine the effect of all matters and questions with respect to Grantee&#146;s termination of affiliation with TeleTech and whether continuous services are being provided as these matters relate to RSU Award vesting, including, without limitation, the question of whether a termination of service has occurred, whether a leave of absence or disability constitute a termination of service and other similar questions.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">For purposes of the Plan and this Agreement, a Grantee&#146;s status as an employee, director or consultant of TeleTech shall be deemed to be terminated in the event that the Company&#146;s subsidiary employing or contracting with such Grantee ceases to be a Company subsidiary following any merger, sale of stock or other corporate transaction or event (including, without limitation, a spin-off).</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">4.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">RESTRICTIONS</u></b>. Subject to any exceptions set forth in this Agreement or the Plan, during the Restricted Period, the unvested portion of the RSU Award and any related rights may not be assigned, alienated, pledged, attached, sold or otherwise transferred or encumbered by the Grantee. Any attempt to assign, alienate, pledge, attach, sell or transfer or encumber the RSU Award or its related rights during the Restricted Period shall be ineffective and, if any such attempt is made, the RSU Award will be forfeited by the Grantee and all of the Grantee&#146;s rights under the Plan and this Agreement shall immediately terminate without any payment or consideration by TeleTech.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">5.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">NO RIGHT TO CONTINUED SERVICE</u>.</b> Neither the Plan nor this Agreement shall confer upon the Grantee any right to be retained in any position, as an employee, consultant or director of TeleTech. Further, nothing in the Plan or this Agreement shall be construed to limit the discretion of TeleTech to terminate the Grantee&#146;s services (employment or otherwise) at any time, with or without cause.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">6.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">ADJUSTMENTS.</u></b>&#160; Subject to the sole discretion of the Board of Directors, TeleTech may, with respect to any vested RSUs that have not been settled pursuant to the Plan, make any adjustments necessary to prevent accretion, or to protect against dilution, in the number and kind of shares that may be used to settle vested RSUs in the event of a change in the corporate structure or shares of TeleTech;&#160; provided, however, that no adjustment shall be made for the issuance of preferred stock of TeleTech or the conversion of convertible</font></p>
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<p style="margin:0in 0in .0001pt .35in;"><font size="2" face="Arial" style="font-size:10.0pt;">preferred stock of TeleTech.&#160; For purposes of this Section&nbsp;6, a change in the corporate structure or shares of TeleTech includes, without limitation, any change resulting from a recapitalization, stock split, stock dividend, consolidation, rights offering, spin-off, reorganization or liquidation, and any transaction in which shares of Common Stock are changed into or exchanged for a different number or kind of shares of stock or other securities of TeleTech or another entity.</font></p>
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<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">7.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">TAX LIABILITY AND WITHHOLDING</u></b>.&#160; The Grantee shall be required to pay, and the Company or its administrator shall have the right to deduct from any compensation paid to the Grantee pursuant to the Plan and the RSU Award, the amount of any required withholding taxes applicable upon the vesting of the RSU Award or the issuance of the Common Stock of the Company (or cash equivalent) and to take all such other action as the Company deems necessary to satisfy all obligations for the payment of such withholding taxes.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">NON-COMPETITION AND NON-SOLICITATION</u></b>.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .35in;text-indent:-.35in;"><font size="2" face="Arial" style="font-size:10.0pt;">8.1</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;In consideration of the RSU Award, the Grantee agrees and covenants during the term of his/her affiliation with TeleTech (employment or otherwise) and for twelve (12) months thereafter <b><u style="font-weight:bold;">not to</u></b>:</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Non-Compete Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Work or otherwise contribute his/her knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in any such entity), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as the Company, its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, &#147;TeleTech Business&#148;).&#160; The Non-Compete Undertaking shall apply throughout, and shall be limited by, the territory where the Grantee performs services for TeleTech in connection with which the RSU Award was made.&#160; For the avoidance of doubt, the term &#145;performs services for&#146; shall not be limited to &#145;works at&#146; or any other limitation delineating where the Grantee performs the actual services, but instead shall be related to the entire territory where the Company benefits and is reasonable to expect to benefit from the Grantee&#146;s services.</font></p>
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<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Employee Non-Solicitation Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Solicit, hire, recruit, attempt to hire or recruit, or induce the termination of employment, directly or indirectly, of any then current employee of the Company or its subsidiaries and affiliates; and</font></p>
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<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Client Non-Solicitation Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Solicit or interfere with business relationships between the Company and its current and prospective (currently actively pursued) clients of the Company or any of its subsidiaries and affiliates for purposes of offering or accepting goods or services similar to or competitive with those offered by the Company or any of its subsidiaries and affiliates.</font></p>
<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.2</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">If the Grantee breaches any of the covenants and undertakings set forth in this Section&nbsp;8:</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">All unvested RSU Awards shall be immediately forfeited and cancelled;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">He/she and those who aid him/her in such breach shall be liable for all costs and business losses including any damages and out of pocket expenses associated with or resulting from such breach; and</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The Grantee hereby consents and agrees that the Company shall be entitled to seek, in addition to other available remedies, a temporary or permanent injunction or other equitable relief against such breach or threatened breach from any court of competent jurisdiction, without the necessity of showing any actual damages or that money damages would not afford an adequate remedy, and without the necessity of posting any bond or other security. The aforementioned equitable relief shall be in addition to, not in lieu of, legal remedies, monetary damages or other available forms of relief.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.3</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACKNOWLEDGEMENTS</font></u></b><u><font size="2" face="Arial" style="font-size:10.0pt;">.</font></u></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee acknowledges that the non-competition and non-solicitation provisions above are fair and reasonable with respect to their scope and duration given the Grantee&#146;s position with TeleTech and the impact such activities would have on the TeleTech Business.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee further acknowledges that the geographic restriction on competition in this Section&nbsp;8 is fair and reasonable, given the nature and geographic scope of the TeleTech Business, the investment of capital and resources by Company to develop its business operations, and the nature of Grantee&#146;s position with TeleTech.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee also acknowledges that while employed or otherwise affiliated with TeleTech, Grantee has access to proprietary and unique trade secret information that would be valuable or useful to Company&#146;s competitors and that Grantee will also have access to Company&#146;s valuable customer relationships and thus acknowledges that the restrictions on Grantee&#146;s future employment and business activities in TeleTech&#146;s industry as set forth in this Section&nbsp;8 are fair and reasonable.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee acknowledges and is prepared for the possibility that Grantee&#146;s standard of living may be reduced during the non-competition and/or non-solicitation period and assumes and accepts any risk associated with that possibility, and further</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">acknowledges that any such drop in Grantee&#146;s standard of living does not constitute undue hardship.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">9.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">Compliance with Law</u>.</b> The issuance and transfer of shares of Common Stock of the Company upon the vesting of the RSU Award shall be subject to compliance by the Company and the Grantee with all applicable requirements of federal and state securities laws and with all applicable requirements of any stock exchange on which the Company&#146;s shares of Common Stock may be listed. No shares of Common Stock shall be issued or transferred unless and until any then applicable requirements of state and federal laws and regulatory agencies have been fully complied with to the satisfaction of the Company and its legal counsel. The Grantee understands that the Company is under no obligation to register the shares of Common Stock with the Securities and Exchange Commission, any state securities commission or any stock exchange to effect such compliance.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">10.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">EQUITY HOLDING GUIDELINES</u></b>.&#160; Some Grantees may be subject to the TeleTech executive Stock Ownership Guidelines, attached to this Agreement and incorporated within it by reference as Appendix A.&#160; If in your role you are subject to the Stock Ownership Guidelines, by signing below you (a)&nbsp;confirm that you are (i)&nbsp;aware of the Company&#146;s expectations with respect to your equity holdings in the Company, (ii)&nbsp;the time you have to honor these expectations and (iii)&nbsp;how the Company envisions that you reach the appropriate holding levels; and (b)&nbsp;hereby agree to exercise best efforts to meet such expectations.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">11.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">DATA PRIVACY</u></b>.&#160; Grantee hereby explicitly and unambiguously consents to the collection, use and transfer, in electronic or other form, of Grantee&#146;s personal data as described in this Agreement and any other RSU grant materials by and among, as applicable, the Grantee&#146;s employer, TeleTech and its other Affiliates for the exclusive purpose of implementing, administering and managing Grantee&#146;s participation in the Plan.&#160; Grantee understands that TeleTech and the employer may hold certain personal information about Grantee, including, but not limited to, Grantee&#146;s name, home address and telephone number, date of birth, social insurance number or other identification number, salary, nationality, job title, any shares of stock or directorships held in TeleTech, details of all RSUs or any other entitlement to shares of stock awarded, canceled, exercised, vested, unvested or outstanding in Grantee&#146;s favor (&#147;<b><u style="font-weight:bold;">Data</u>&#148;),</b> for the exclusive purpose of implementing, administering and managing the Plan.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Grantee understands that Data will be transferred to Bank of America, Merrill Lynch or such other stock plan service provider as may be selected by TeleTech in the future, which is assisting TeleTech with the implementation, administration and management of the Plan.&#160; Grantee understands that the recipients of the Data may be located in the United States or elsewhere, and that the recipients&#146; country (e.g., the United States) may have different data privacy laws and protections than Grantee&#146;s country.&#160; Grantee understands that if he or she resides outside the United States, he or she may request a list with the names and addresses of any potential recipients of the Data by contacting his or her local human</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">resources representative.&#160; Grantee authorizes TeleTech, Bank of America, Merrill Lynch and any other possible recipients which may assist TeleTech (presently or in the future) with implementing, administering and managing the Plan to receive, possess, use, retain and transfer the Data, in electronic or other form, for the sole purpose of implementing, administering and managing his or her participation in the Plan.&#160; Grantee understands that Data will be held only as long as is necessary to implement, administer and manage Grantee&#146;s participation in the Plan.&#160; Grantee understands if he or she resides outside the United States, he or she may, at any time, view Data, request additional information about the storage and processing of Data, require any necessary amendments to Data or refuse or withdraw the consents herein, in any case without cost, by contacting in writing his or her local human resources representative.&#160; Further, Grantee understands that he or she is providing the consents herein on a purely voluntary basis.&#160; If Grantee does not consent, or if Grantee later seeks to revoke his or her consent, his or her employment status or service and career with the employer will not be adversely affected; the only adverse consequence of refusing or withdrawing Grantee&#146;s consent is that TeleTech would not be able to grant Grantee RSUs or other equity awards or administer or maintain such awards.&#160; Therefore, Grantee understands that refusing or withdrawing his or her consent may affect Grantee&#146;s ability to participate in the Plan.&#160; For more information on the consequences of Grantee&#146;s refusal to consent or withdrawal of consent, Grantee understands that he or she may contact his or her local human capital representative.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">12.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">GOVERNING LAW AND DISPUTE RESOLUTION</u></b>.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Governing Law</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. This Agreement will be construed and interpreted in accordance with the laws of the State of Delaware without regard to conflict of law principles.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Disputes.</font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; The parties agree that any action arising from or relating in any way to this Agreement or the Plan shall be resolved and tried in the state or federal courts situated in Denver, Colorado. The parties consent to jurisdiction and venue of those courts to the greatest extent allowed by law.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">In this regard, the Grantee acknowledges and admits to all or a combination of several following substantial contacts with Colorado:&#160; (i)&nbsp;Grantee is employed, provides services for or otherwise is affiliated with a legal entity headquartered in the state of Colorado; (ii)&nbsp;Grantee receives the compensation in a form of checks or wire transfers that are drawn either directly or indirectly, from bank accounts in Colorado; (iii)&nbsp;Grantee regularly interacts with, contacts and is contacted by other TeleTech employees and executives in Colorado; (iii)&nbsp;Grantee either routinely travels to or attends business meetings in Colorado; and (iv)&nbsp;Grantee receives substantial compensation and benefits as a result of TeleTech being a corporation headquartered in and subject to the laws of Colorado.&#160; Based on these and other contacts, the Grantee acknowledges that he/she could reasonably be subject to the laws of Colorado.</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Attorneys fees</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The party that substantially prevails in any action to enforce any provision of this Agreement shall recover all reasonable costs and attorneys&#146; fees incurred in connection with the action.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">13<b>.</b></font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ADMINISTRATION OF THE AGREEMENT AND AWARDS.</font></u></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Interpretation</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. Any dispute regarding the interpretation of this Agreement shall be submitted by the Grantee or the Company to the Committee for review. The resolution of such dispute by the Committee shall be final and binding on the Grantee and the Company.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Settlement of Vested RSUs</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. RSUs subject to an RSU Award shall be settled pursuant to the terms of the Plan, in stock or cash, as soon as reasonably practicable following the vesting thereof, but in no event later than March&nbsp;15 of the calendar year following the year in which the RSUs vest.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Amendment</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The Company has the right to amend, suspend, or cancel the unvested RSUs granted hereunder, prospectively; <i>provided that</i>, no such amendment shall adversely affect the Grantee&#146;s material rights under this Agreement without the Grantee&#146;s consent, and to the extent the RSUs hereby granted are not yet vested and the Grantee is not in breach of the Agreement, the Company shall provide a substitute instrument of equal value and no less favorable terms in exchange for amended, altered, suspended, discontinued or canceled RSUs.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Successors and Assigns</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The Company may assign any of its rights under this Agreement. This Agreement will be binding upon and inure to the benefit of the successors and assigns of the Company. Subject to the restrictions on transfer set forth herein, this Agreement will be binding upon the Grantee and the Grantee&#146;s beneficiaries, executors, administrators and the person(s)&nbsp;to whom the RSUs may be transferred by will or the laws of descent or distribution.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">e.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Discretionary Nature of All Future Awards</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. This RSU Award is voluntary and occasional and does not create any contractual, statutory or other right to receive future RSU Awards, or benefits in lieu of RSUs, even if the RSUs have been granted in the past.&#160; Future Awards, if any, will be at the sole discretion of the Company.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">f.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">No Impact on Other Benefits</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The value of the Grantee&#146;s Restricted Stock is not part of his/her normal or expected compensation for purposes of calculating any severance, retirement, welfare, insurance or similar employee benefit.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">14.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CHANGE OF CONTROL PROVISIONS</font></u></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">. </font></b><font size="2" face="Arial" style="font-size:10.0pt;">This RSU Award is subject to the Change of Control rights and entitlements as further referenced in Appendix B to this Agreement.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">15.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CONFIDENTIALITY</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; Grantee agrees not to disclose, directly or indirectly, to any other employee, director or consultant of TeleTech or an Affiliate and to keep confidential all</font></p>
<p style="margin:0in 0in .0001pt .5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;"><font size="2" face="Arial" style="font-size:10.0pt;">information related to any Awards granted to Grantee, pursuant to the Plan, including the amount of any such Award and its vesting schedule.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">16.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">SEVERABILITY AND ENTIRETY. </u></b>&#160;The invalidity or unenforceability of any provision of the Plan or this Agreement shall not affect the validity or enforceability of any other provision of the Plan or this Agreement, and each provision of the Plan and this Agreement shall be severable and enforceable to the extent permitted by law.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Agreement (including the Plan) constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements, oral or written, between the Company and Grantee relating to Grantee&#146;s entitlement to RSUs or similar benefits, under the Plan.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">17.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">COUNTERPARTS</u></b>. This Agreement may be executed in counterparts, each of which shall be deemed an original but all of which together will constitute one and the same instrument. Counterpart signature pages&nbsp;to this Agreement transmitted by facsimile transmission, by electronic mail in portable document format (.pdf), or by any other electronic means intended to preserve the original graphic and pictorial appearance of a document, will have the same effect as physical delivery of the paper document bearing an original signature.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">18.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;&nbsp;<b><u style="font-weight:bold;">ACCEPTANCE</u></b>. The Grantee hereby acknowledges receipt of a copy of the Plan and this Agreement. The Grantee has read and understands its terms and provisions, and accepts the RSU Award subject to the terms and conditions of the Plan and this Agreement. The Grantee acknowledges that there may be adverse tax consequences upon the grant or vesting of the RSUs or disposition of the underlying shares and that the Grantee has been advised to consult a tax advisor prior to such grant, vesting or disposition.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The parties have executed this Agreement as of the date first above written.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TeleTech   Holdings,&nbsp;Inc.</font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina   Paolillo</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Chief   Financial Officer</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[NAME]   (Grantee)</font></p>    </td>
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<TYPE>EX-10.30
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<DESCRIPTION>EX-10.30
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;10.30</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TELETECH HOLDINGS,&nbsp;INC.</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">RESTRICTED STOCK UNIT AWARD AGREEMENT</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">This Restricted Stock Unit Award Agreement (this &#147;<b>Agreement</b>&#148;) is made and entered into as of [DATE] (the &#147;<b>Grant Date</b>&#148;) by and between TeleTech Holdings,&nbsp;Inc., a Delaware corporation (the &#147;<b>Company</b>&#148;) and &#171;Name&#187; the &#147;<b>Grantee</b>&#148;).</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">This Agreement is governed by the terms of the TeleTech Holdings,&nbsp;Inc. 2010 Equity Incentive Plan (the &#147;<b>Plan</b>&#148;) pursuant to which the Company may grant awards of Restricted Stock Units (&#147;<b>RSUs</b>&#148;) to Eligible Individuals, including employees, directors and consultants of the Company and its Affiliates (together, &#147;TeleTech&#148;).&#160; Capitalized terms that are used but not defined herein have the meaning ascribed to them in the Plan. The terms and provisions of the Plan as they may be amended from time to time are incorporated herein by reference. In the event of a conflict between any term or provision contained in this Agreement and a term or provision of the Plan, the applicable terms and provisions of the Plan will govern and prevail.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The parties agree to be legally bound by this Agreement, and in exchange for sufficient consideration, the adequacy of which is not in question, agree as follows:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">GRANT OF RSUS</u></b>. Pursuant to the Plan, the Company grants to the Grantee an RSU award in the amount of US&#171;Value&#187;, which represents &#171;Share&#187; shares of Common Stock of the Company at fair market value as of market close on the Grant Date (rounded up or down to a whole number of shares) and on the terms and conditions provided in this Agreement and the Plan (&#147;<b>RSU Award</b>&#148;).</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">CONSIDERATION</u></b>. The grant of this RSU Award is in consideration of the services to be rendered by the Grantee to TeleTech during the restricted period and for other covenants provided in this Agreement.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">RESTRICTED PERIOD; VESTING</u></b>. Except as otherwise provided in the Plan and the Agreement and provided that the Grantee provides continuous services to TeleTech through each applicable vesting date, the RSUs will vest and the corresponding shares of Common Stock of the Company (or cash equivalent) will be issued in accordance with the following schedule:</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">VESTING&nbsp;DATE</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">COMMON&nbsp;STOCK&nbsp;TO&nbsp;VEST</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">[DATE]</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">25% RSUs   to vest on this vesting date</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt 45.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The period during which the RSUs remain unvested and forfeitable is referred to as the &#147;<b>Restricted Period</b>&#148;.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The unvested portion of the RSU Award shall be forfeited immediately upon the termination of the Grantee&#146;s services to TeleTech for any reason, including separation, death, disability or any other reason where the Grantee no longer is providing services to TeleTech, and the Company nor its Affiliates shall have any further obligations to the Grantee under this Agreement for such forfeited RSUs.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Pursuant to the delegation of the Compensation Committee of the Board, the executive leadership team of the Company (the &#147;Executive Committee&#148;), in its sole discretion, shall have the authority to determine the effect of all matters and questions with respect to Grantee&#146;s termination of affiliation with TeleTech and whether continuous services are being provided as these matters relate to RSU Award vesting, including, without limitation, the question of whether a termination of service has occurred, whether a leave of absence or disability constitute a termination of service and other similar questions.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">For purposes of the Plan and this Agreement, a Grantee&#146;s status as an employee, director or consultant of TeleTech shall be deemed to be terminated in the event that the Company&#146;s subsidiary employing or contracting with such Grantee ceases to be a Company subsidiary following any merger, sale of stock or other corporate transaction or event (including, without limitation, a spin-off).</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">4.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">RESTRICTIONS</u></b>. Subject to any exceptions set forth in this Agreement or the Plan, during the Restricted Period, the unvested portion of the RSU Award and any related rights may not be assigned, alienated, pledged, attached, sold or otherwise transferred or encumbered by the Grantee. Any attempt to assign, alienate, pledge, attach, sell or transfer or encumber the RSU Award or its related rights during the Restricted Period shall be ineffective and, if any such attempt is made, the RSU Award will be forfeited by the Grantee and all of the Grantee&#146;s rights under the Plan and this Agreement shall immediately terminate without any payment or consideration by TeleTech.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">5.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">NO RIGHT TO CONTINUED SERVICE</u>.</b> Neither the Plan nor this Agreement shall confer upon the Grantee any right to be retained in any position, as an employee, consultant or director of TeleTech. Further, nothing in the Plan or this Agreement shall be construed to limit the discretion of TeleTech to terminate the Grantee&#146;s services (employment or otherwise) at any time, with or without cause.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">6.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">ADJUSTMENTS.</u></b>&#160; Subject to the sole discretion of the Board of Directors, TeleTech may, with respect to any vested RSUs that have not been settled pursuant to the Plan, make any adjustments necessary to prevent accretion, or to protect against dilution, in the number and kind of shares that may be used to settle vested RSUs in the event of a change in the corporate structure or shares of TeleTech; provided, however, that no adjustment shall be made for the issuance of preferred stock of TeleTech or the conversion of convertible</font></p>
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<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">preferred stock of TeleTech.&#160; For purposes of this Section&nbsp;6, a change in the corporate structure or shares of TeleTech includes, without limitation, any change resulting from a recapitalization, stock split, stock dividend, consolidation, rights offering, spin-off, reorganization or liquidation, and any transaction in which shares of Common Stock are changed into or exchanged for a different number or kind of shares of stock or other securities of TeleTech or another entity.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">7.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">TAX LIABILITY AND WITHHOLDING</u></b>.&#160; The Grantee shall be required to pay, and the Company or its administrator shall have the right to deduct from any compensation paid to the Grantee pursuant to the Plan and the RSU Award, the amount of any required withholding taxes applicable upon the vesting of the RSU Award or the issuance of the Common Stock of the Company (or cash equivalent) and to take all such other action as the Company deems necessary to satisfy all obligations for the payment of such withholding taxes.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">NON-COMPETITION AND NON-SOLICITATION</u></b>.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.1</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;In consideration of the RSU Award, the Grantee agrees and covenants during the term of his/her affiliation with TeleTech (employment or otherwise) and for twelve (12) months thereafter <b><u style="font-weight:bold;">not to</u></b>:</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Non-Compete Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Work or otherwise contribute his/her knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in any such entity), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business as the Company, its subsidiaries and affiliates, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, &#147;TeleTech Business&#148;).&#160; The Non-Compete Undertaking shall apply throughout, and shall be limited by, the territory where the Grantee performs services for TeleTech in connection with which the RSU Award was made.&#160; For the avoidance of doubt, the term &#145;performs services for&#146; shall not be limited to &#145;works at&#146; or any other limitation delineating where the Grantee performs the actual services, but instead shall be related to the entire territory where the Company benefits and is reasonable to expect to benefit from the Grantee&#146;s services.</font></p>
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<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Employee Non-Solicitation Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Solicit, hire, recruit, attempt to hire or recruit, or induce the termination of employment, directly or indirectly, of any then current employee of the Company or its subsidiaries and affiliates; and</font></p>
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<p style="margin:0in 0in .0001pt 63.0pt;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Client Non-Solicitation Undertaking</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">. Solicit or interfere with business relationships between the Company and its current and prospective (currently actively pursued) clients of the Company or any of its subsidiaries and affiliates for purposes of offering or accepting goods or services similar to or competitive with those offered by the Company or any of its subsidiaries and affiliates.</font></p>
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<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.2</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">If the Grantee breaches any of the covenants and undertakings set forth in this Section&nbsp;8:</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">All unvested RSU Awards shall be immediately forfeited and cancelled;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">He/she and those who aid him/her in such breach shall be liable for all costs and business losses including any damages and out of pocket expenses associated with or resulting from such breach; and</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The Grantee hereby consents and agrees that the Company shall be entitled to seek, in addition to other available remedies, a temporary or permanent injunction or other equitable relief against such breach or threatened breach from any court of competent jurisdiction, without the necessity of showing any actual damages or that money damages would not afford an adequate remedy, and without the necessity of posting any bond or other security. The aforementioned equitable relief shall be in addition to, not in lieu of, legal remedies, monetary damages or other available forms of relief.</font></p>
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<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">8.3</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACKNOWLEDGEMENTS</font></u></b><u><font size="2" face="Arial" style="font-size:10.0pt;">.</font></u></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee acknowledges that the non-competition and non-solicitation provisions above are fair and reasonable with respect to their scope and duration given the Grantee&#146;s position with TeleTech and the impact such activities would have on the TeleTech Business.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee further acknowledges that the geographic restriction on competition in this Section&nbsp;8 is fair and reasonable, given the nature and geographic scope of the TeleTech Business, the investment of capital and resources by Company to develop its business operations, and the nature of Grantee&#146;s position with TeleTech.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee also acknowledges that while employed or otherwise affiliated with TeleTech, Grantee has access to proprietary and unique trade secret information that would be valuable or useful to Company&#146;s competitors and that Grantee will also have access to Company&#146;s valuable customer relationships and thus acknowledges that the restrictions on Grantee&#146;s future employment and business activities in TeleTech&#146;s industry as set forth in this Section&nbsp;8 are fair and reasonable.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Grantee acknowledges and is prepared for the possibility that Grantee&#146;s standard of living may be reduced during the non-competition and/or non-solicitation period and assumes and accepts any risk associated with that possibility, and further</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">acknowledges that any such drop in Grantee&#146;s standard of living does not constitute undue hardship.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">9.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">Compliance with Law</u>.</b> The issuance and transfer of shares of Common Stock of the Company upon the vesting of the RSU Award shall be subject to compliance by the Company and the Grantee with all applicable requirements of federal and state securities laws and with all applicable requirements of any stock exchange on which the Company&#146;s shares of Common Stock may be listed. No shares of Common Stock shall be issued or transferred unless and until any then applicable requirements of state and federal laws and regulatory agencies have been fully complied with to the satisfaction of the Company and its legal counsel. The Grantee understands that the Company is under no obligation to register the shares of Common Stock with the Securities and Exchange Commission, any state securities commission or any stock exchange to effect such compliance.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">10.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">EQUITY HOLDING GUIDELINES</u></b>.&#160; Some Grantees may be subject to the TeleTech executive Stock Ownership Guidelines, attached to this Agreement and incorporated within it by reference as Appendix A.&#160; If in your role you are subject to the Stock Ownership Guidelines, by signing below you (a)&nbsp;confirm that you are (i)&nbsp;aware of the Company&#146;s expectations with respect to your equity holdings in the Company, (ii)&nbsp;the time you have to honor these expectations and (iii)&nbsp;how the Company envisions that you reach the appropriate holding levels; and (b)&nbsp;hereby agree to exercise best efforts to meet such expectations.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">11.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">DATA PRIVACY</u></b>.&#160; Grantee hereby explicitly and unambiguously consents to the collection, use and transfer, in electronic or other form, of Grantee&#146;s personal data as described in this Agreement and any other RSU grant materials by and among, as applicable, the Grantee&#146;s employer, TeleTech and its other Affiliates for the exclusive purpose of implementing, administering and managing Grantee&#146;s participation in the Plan.&#160; Grantee understands that TeleTech and the employer may hold certain personal information about Grantee, including, but not limited to, Grantee&#146;s name, home address and telephone number, date of birth, social insurance number or other identification number, salary, nationality, job title, any shares of stock or directorships held in TeleTech, details of all RSUs or any other entitlement to shares of stock awarded, canceled, exercised, vested, unvested or outstanding in Grantee&#146;s favor (&#147;<b><u style="font-weight:bold;">Data</u>&#148;),</b> for the exclusive purpose of implementing, administering and managing the Plan.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Grantee understands that Data will be transferred to Bank of America, Merrill Lynch or such other stock plan service provider as may be selected by TeleTech in the future, which is assisting TeleTech with the implementation, administration and management of the Plan.&#160; Grantee understands that the recipients of the Data may be located in the United States or elsewhere, and that the recipients&#146; country (e.g., the United States) may have different data privacy laws and protections than Grantee&#146;s country.&#160; Grantee understands that if he or she resides outside the United States, he or she may request a list with the names and addresses of any potential recipients of the Data by contacting his or her local human</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">resources representative.&#160; Grantee authorizes TeleTech, Bank of America, Merrill Lynch and any other possible recipients which may assist TeleTech (presently or in the future) with implementing, administering and managing the Plan to receive, possess, use, retain and transfer the Data, in electronic or other form, for the sole purpose of implementing, administering and managing his or her participation in the Plan.&#160; Grantee understands that Data will be held only as long as is necessary to implement, administer and manage Grantee&#146;s participation in the Plan.&#160; Grantee understands if he or she resides outside the United States, he or she may, at any time, view Data, request additional information about the storage and processing of Data, require any necessary amendments to Data or refuse or withdraw the consents herein, in any case without cost, by contacting in writing his or her local human resources representative.&#160; Further, Grantee understands that he or she is providing the consents herein on a purely voluntary basis.&#160; If Grantee does not consent, or if Grantee later seeks to revoke his or her consent, his or her employment status or service and career with the employer will not be adversely affected; the only adverse consequence of refusing or withdrawing Grantee&#146;s consent is that TeleTech would not be able to grant Grantee RSUs or other equity awards or administer or maintain such awards.&#160; Therefore, Grantee understands that refusing or withdrawing his or her consent may affect Grantee&#146;s ability to participate in the Plan.&#160; For more information on the consequences of Grantee&#146;s refusal to consent or withdrawal of consent, Grantee understands that he or she may contact his or her local human capital representative.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">12.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">GOVERNING LAW AND DISPUTE RESOLUTION</u></b>.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Governing Law</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. This Agreement will be construed and interpreted in accordance with the laws of the State of Delaware without regard to conflict of law principles.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Disputes.</font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; The parties agree that any action arising from or relating in any way to this Agreement or the Plan shall be resolved and tried in the state or federal courts situated in Denver, Colorado. The parties consent to jurisdiction and venue of those courts to the greatest extent allowed by law.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">In this regard, the Grantee acknowledges and admits to all or a combination of several following substantial contacts with Colorado:&#160; (i)&nbsp;Grantee is employed, provides services for or otherwise is affiliated with a legal entity headquartered in the state of Colorado; (ii)&nbsp;Grantee receives the compensation in a form of checks or wire transfers that are drawn either directly or indirectly, from bank accounts in Colorado; (iii)&nbsp;Grantee regularly interacts with, contacts and is contacted by other TeleTech employees and executives in Colorado; (iii)&nbsp;Grantee either routinely travels to or attends business meetings in Colorado; and (iv)&nbsp;Grantee receives substantial compensation and benefits as a result of TeleTech being a corporation headquartered in and subject to the laws of Colorado.&#160; Based on these and other contacts, the Grantee acknowledges that he/she could reasonably be subject to the laws of Colorado.</font></p>
<p style="margin:0in 0in .0001pt .75in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Attorneys fees</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The party that substantially prevails in any action to enforce any provision of this Agreement shall recover all reasonable costs and attorneys&#146; fees incurred in connection with the action.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">13<b>.</b></font><b><font size="1" face="Arial" style="font-size:3.0pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font></b><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ADMINISTRATION OF THE AGREEMENT AND AWARDS.</font></u></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Interpretation</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. Any dispute regarding the interpretation of this Agreement shall be submitted by the Grantee or the Company to the Committee for review. The resolution of such dispute by the Committee shall be final and binding on the Grantee and the Company.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Settlement of Vested RSUs</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. RSUs subject to an RSU Award shall be settled pursuant to the terms of the Plan, in stock or cash, as soon as reasonably practicable following the vesting thereof, but in no event later than March&nbsp;15 of the calendar year following the year in which the RSUs vest.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Amendment</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The Company has the right to amend, suspend, or cancel the unvested RSUs granted hereunder, prospectively; <i>provided that</i>, no such amendment shall adversely affect the Grantee&#146;s material rights under this Agreement without the Grantee&#146;s consent, and to the extent the RSUs hereby granted are not yet vested and the Grantee is not in breach of the Agreement, the Company shall provide a substitute instrument of equal value and no less favorable terms in exchange for amended, altered, suspended, discontinued or canceled RSUs.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Successors and Assigns</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The Company may assign any of its rights under this Agreement. This Agreement will be binding upon and inure to the benefit of the successors and assigns of the Company. Subject to the restrictions on transfer set forth herein, this Agreement will be binding upon the Grantee and the Grantee&#146;s beneficiaries, executors, administrators and the person(s)&nbsp;to whom the RSUs may be transferred by will or the laws of descent or distribution.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">e.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Discretionary Nature of All Future Awards</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. This RSU Award is voluntary and occasional and does not create any contractual, statutory or other right to receive future RSU Awards, or benefits in lieu of RSUs, even if the RSUs have been granted in the past.&#160; Future Awards, if any, will be at the sole discretion of the Company.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">f.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">No Impact on Other Benefits</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. The value of the Grantee&#146;s Restricted Stock is not part of his/her normal or expected compensation for purposes of calculating any severance, retirement, welfare, insurance or similar employee benefit.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">14.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CHANGE OF CONTROL PROVISIONS</font></u></b><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">. </font></b><font size="2" face="Arial" style="font-size:10.0pt;">This RSU Award is subject to the Change of Control rights and entitlements as further referenced in Appendix B to this Agreement.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">15.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CONFIDENTIALITY</font></u></b><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; Grantee agrees not to disclose, directly or indirectly, to any other employee, director or consultant of TeleTech or an Affiliate and to keep confidential all</font></p>
<p style="margin:0in 0in .0001pt .5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .5in;"><font size="2" face="Arial" style="font-size:10.0pt;">information related to any Awards granted to Grantee, pursuant to the Plan, including the amount of any such Award and its vesting schedule.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">16.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">SEVERABILITY AND ENTIRETY. </u></b>&#160;The invalidity or unenforceability of any provision of the Plan or this Agreement shall not affect the validity or enforceability of any other provision of the Plan or this Agreement, and each provision of the Plan and this Agreement shall be severable and enforceable to the extent permitted by law.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The Agreement (including the Plan) constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements, oral or written, between the Company and Grantee relating to Grantee&#146;s entitlement to RSUs or similar benefits, under the Plan.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">17.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">COUNTERPARTS</u></b>. This Agreement may be executed in counterparts, each of which shall be deemed an original but all of which together will constitute one and the same instrument. Counterpart signature pages&nbsp;to this Agreement transmitted by facsimile transmission, by electronic mail in portable document format (.pdf), or by any other electronic means intended to preserve the original graphic and pictorial appearance of a document, will have the same effect as physical delivery of the paper document bearing an original signature.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">18.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;&nbsp;<b><u style="font-weight:bold;">ACCEPTANCE</u></b>. The Grantee hereby acknowledges receipt of a copy of the Plan and this Agreement. The Grantee has read and understands its terms and provisions, and accepts the RSU Award subject to the terms and conditions of the Plan and this Agreement. The Grantee acknowledges that there may be adverse tax consequences upon the grant or vesting of the RSUs or disposition of the underlying shares and that the Grantee has been advised to consult a tax advisor prior to such grant, vesting or disposition.</font></p>
<p style="margin:0in 0in .0001pt 27.0pt;text-indent:-27.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The parties have executed this Agreement as of the date first above written.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina   Paolillo</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Chief   Financial Officer</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&#171;Name&#187;</font><font size="2" face="Arial" style="font-size:10.0pt;">   (Grantee)</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
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<TYPE>EX-10.32
<SEQUENCE>4
<FILENAME>a15-1337_1ex10d32.htm
<DESCRIPTION>EX-10.32
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;10.32</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">TeleTech Holdings,&nbsp;Inc.</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Compensatory Arrangements &#151; Independent Directors</font></u></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The following compensatory arrangements for Independent Directors of TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;) shall become effective was adopted by the Compensation Committee of the Board to be effective as of January&nbsp;1, 2015 (the &#147;Effective Date,&#148; which is the date of ).&#160; For purposes of these arrangements, the term Independent Director shall mean a director who qualifies as an &#147;Independent Director&#148; under the 2010 Equity Incentive Plan.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Commencing as of the Effective Date, each Independent Director shall be entitled to the following:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">an annual retainer</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;of $75,000 for Board service;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">additional annual retainer fees</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;for Board committee service as follows:</font></p>
<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="76%" style="border-collapse:collapse;width:76.66%;">
<tr>
<td width="79%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Chair of Audit Committee</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">27,000</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="79%" valign="top" style="padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other Members of Audit Committee</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">13,500</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="79%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Chair of Compensation Committee</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">20,000</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="79%" valign="top" style="padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other Members of Compensation Committee</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">10,000</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="79%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Chair of Nominating and Governance Committee</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">15,000</font></p>    </td>
<td width="1%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="79%" valign="top" style="padding:0in 0in 0in 0in;width:79.78%;">
<p style="margin:0in 0in .0001pt 10.0pt;text-indent:-10.0pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Other Members of Nominating and Corporate   Governance Committee</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.26%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.7%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">$</font></p>    </td>
<td width="13%" valign="bottom" style="padding:0in 0in 0in 0in;width:13.98%;">
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">5,000</font></p>    </td>
<td width="1%" valign="bottom" style="padding:0in 0in 0in 0in;width:1.28%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">the annual grant, as of the date of each annual stockholder meeting (commencing with the 2009 Annual Stockholder Meeting), of $75,000 of restricted stock units (RSUs), based on the fair market value of the Company&#146;s common stock on the grant date;</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;<i>provided, however,</i> that the Company will not issue RSUs that are convertible into fractional shares of the Company&#146;s common stock.</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(3)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp; The RSUs will vest in full on the earlier of: (i)&nbsp;the first anniversary of the date of grant; (ii)&nbsp;the date of the succeeding year&#146;s annual meeting of stockholders; or (iii)&nbsp;any change-in-control event (as defined in the RSU agreement).</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(5)</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(d)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">for each Independent Director who first joins the Board on or after the Effective Date, an initial grant, which shall be the later of the date on which such Independent Director first joins the Board or the date on which the Compensation Committee approves the initial grant, of $100,000 of RSUs, based on the fair market value of the Company&#146;s common stock on the grant date;</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;<i>provided, however,</i> that the Company will not issue RSUs that are convertible into fractional shares of the Company&#146;s common stock.</font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(4)</font><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp; The RSUs will vest in full on the earlier of: (i)&nbsp;the first anniversary of the date of grant; (ii)&nbsp;the date of the succeeding year&#146;s annual meeting of stockholders; or (iii)&nbsp;any change-in-control event (as defined in the RSU agreement). </font><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(5)</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(1)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">All retainer fees shall be paid quarterly in arrears, with fees earned during a fiscal quarter to be paid during the first month of the immediately succeeding quarter.&#160; In the event an Independent Director serves as a member of the Board or a committee or as Chair of a committee for less than all of a fiscal quarter, the amount of the quarterly installment of each applicable retainer fee under paragraphs (a)&nbsp;and (b)&nbsp;above shall be pro-rated based on the number of days served during the quarter. The preceding sentence shall first apply with respect to&nbsp;the fiscal quarter ending June&nbsp;30, 2009 for each Independent Director serving as of the Effective Date.&#160; For example, based on the Effective Date of May&nbsp;21, 2009, each Independent Director would receive 41/91 of the quarterly retainer due for the fiscal quarter ending June&nbsp;30, 2009 (representing 41 of the 91 days in the second quarter of 2009).</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(2)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The fair market value of the Company&#146;s common stock shall be determined by the closing price of the Company&#146;s common stock on the grant date or, if the Company&#146;s common stock is not traded on the Nasdaq Stock Market (or other applicable exchange or quotation system) on the date of grant, the last preceding trading day.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(3)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">For example, if the closing price of the Company&#146;s common stock is $12.30 per share on the date of the annual meeting of stockholders, each incumbent Independent Director would receive 6,097 RSUs ($75,000 divided by $12.30 per share = 6,097.56 RSUs, with any and all fractional shares disregarded).</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(4)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">For example, if the closing price of the Company&#146;s common stock is $12.20 per share on the date that an Independent Director is appointed to the Board, the Independent Director would receive 8,196 RSUs ($100,000 divided by $12.20 per share = 8,196.72 RSUs, with any and all fractional shares disregarded).</font></p>
<p style="margin:0in 0in .0001pt .25in;text-indent:-.25in;"><font size="1" face="Arial" style="font-size:5.0pt;position:relative;top:-4.0pt;">(5)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Both the initial and annual equity grants are subject to the Stock Ownership Guidelines for the Board of Directors.&#160; Board members are required to hold shares equaling three times their annual cash retainer.&#160; Each member will be required to retain 75% of net Fair Market Value vested shares until the stock ownership guideline is met; each member has five years to achieve this guideline.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;10.70</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial"><img width="327" height="93" src="g13371kui001.jpg"></font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">January&nbsp;9, 2015</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">PERSONAL&nbsp;&amp; CONFIDENTIAL</font></u></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Brian Shepherd</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">2500 E. Cherry Creek Drive South #511</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Denver, CO 80209</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Dear Brian:</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As you know, TeleTech Services Corporation (&#147;TeleTech&#148;) and you have made a mutual decision to terminate your employment effective January&nbsp;31, 2015 (&#147;Effective Date&#148;).&#160; The purpose of this separation agreement and release of claims document (the &#147;Letter Agreement&#148;) is to set forth the mutual rights and entitlements between you and TeleTech in connection with your termination of employment.&#160; This Letter Agreement shall be interpreted in connection with that certain employment agreement that you executed with TeleTech as of January&nbsp;18, 2013 (&#147;Shepherd Employment Agreement&#148;) and to the extent any provisions of the Shepherd Employment Agreement and this Letter Agreement conflict, the terms and conditions of the Letter Agreement shall control.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Termination by Mutual Agreement</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. Your employment with TeleTech as TeleTech Executive Vice President and President of Customer Strategy (&#147;CSS&#148;) and Technology Services (&#147;CTS&#148;) will terminate effective January&nbsp;31, 2015.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Financial Terms of Separation.</font></u></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Enhanced Severance</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. While the Shepherd Employment Agreement provides for a severance payment in the amount of one year&#146;s base salary (less all applicable withholdings) as provided in Section&nbsp;8(b)(ii)&nbsp;of the Shepherd Employment Agreement, in the best interest of the business and as an additional compensation for your obligations further outlined in this Letter Agreement, TeleTech will pay you the total severance in the amount of <u>$750,000</u>, less applicable withholdings (the &#147;Severance Payment&#148;). This enhanced severance decision was discretionary on the part of TeleTech and is expressly conditioned on you agreeing to the terms and conditions as outlined in this Letter Agreement. The Severance Payment shall be paid as provided in Paragraph 6 of this Letter Agreement.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Dr.&nbsp;Abram&#146;s Fees</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. In addition to the Severance Payment, TeleTech shall pay on your behalf executive physical fees to Dr.&nbsp;Abrams in the amount of $3,600, grossed up for income tax purposes at 50% of payment to be made, for a total not to exceed $5,400.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Forfeiture of Unvested RSUs</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; As otherwise provided in your TeleTech Holdings,&nbsp;Inc. Restricted Stock Unit Agreements of February&nbsp;20, 2013 and July&nbsp;1, 2014 (&#147;All RSU Agreements&#148;), all RSUs that you currently hold and which are yet unvested as of the Effective Date shall forfeit.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(d)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">No Further Benefits</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. This Letter Agreement outlines all financial obligations of TeleTech to you and by signing below you agree that nothing further (except your standard compensation through the Effective Date) is due and owning, including without limitation no further relocation payments or benefits.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Last Day of Employment</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. Subject to your agreement to separate amicably as further described in this Letter Agreement, your last day at TeleTech will be the Effective Date.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">4.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Amicable Separation</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. In consideration of TeleTech agreeing to pay the Severance Payment, you shall:</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)&nbsp;&nbsp;Cooperate fully with TeleTech on orderly transition of you responsibilities as Executive Vice President of CTS and CSS business units, including meetings with senior CTS and CSS staff and messaging about your departure and other business matters, including an appropriate communication plan;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)&nbsp;&nbsp;Transition fully all business development contacts, including status details, in connection with any on-going business development efforts you are currently undertaking on behalf of CTS and CSS;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)&nbsp;&nbsp;Resign all your officer positions and directorships with any and all companies in TeleTech Holdings,&nbsp;Inc. group, including all subsidiaries and affiliates as reflected in the <u>Attachment A</u> to this Letter Agreement;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(d)&nbsp;&nbsp;Not disparage TeleTech, its employees, officers, subsidiaries, affiliates and clients as provided in Paragraph 8 of this Letter Agreement;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(e)&nbsp;&nbsp;Abide by all terms and conditions of your non-compete, non-solicitation, and non-disclosure obligations under the Agreement to Protect Confidential Information, Assign Inventions and Prevent Unfair Competition and Unfair Solicitation of January&nbsp;24, 2013 that you signed when you joined TeleTech;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(f)&nbsp;&nbsp;Execute various releases, as provided in Paragraph 5 of this Letter Agreement; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(g)&nbsp;&nbsp;Agree to all terms and conditions as outlined in this Letter Agreement.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">5.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Various Releases</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)&nbsp;&nbsp;<u>General Release</u>. In exchange for the Severance Payment and other valuable consideration, you hereby release and forever discharge TeleTech, its parent company, subsidiaries, affiliates, partnerships, officers, directors, employees, agents, successors and assigns of and from any and all claims You may have, known or unknown, that are releasable by private agreement, arising at any time throughout your employment and through the Effective Date, or seven (7)&nbsp;days after you sign the Letter Agreement without revoking it, whichever is later. The release specifically includes and is not limited to:</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(i)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any rights with respect to any restricted stock units you have been granted (and which have not yet vested) at any time during your tenure with TeleTech pursuant to All RSU Agreements; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(ii)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any and all rights or claims under any of the following laws: Title VII of the Civil Rights Act of 1964, 42 U.S.C. &#167; 2000-e, as amended; the Civil Rights Act of 1991; Sections 1981 through 1988 of Title 42 of the United States Code, as amended; the Family and Medical Leave Act of 1993, as amended; the Worker Adjustment and Retraining Notification Act, as amended; the Fair Labor Standards Act of 1938, as amended; the National Labor Relations Act; the Occupational Safety and Health Act, as amended; the Age Discrimination in Employment Act; the Americans with Disabilities Act of 1990, as amended; the Civil Rights Acts of 1866, 1871, and 1991; the Equal Pay Act of 1963; the Employee Retirement and Income Security Act of 1974, as amended; the Immigration Reform and Control Act, as amended; the Colorado Anti-Discrimination Act; and any other federal, state, or local employment statute, law, or ordinance, including any and all claims of employment discrimination based on race, color, creed, religion, national origin, sex, age, marital status, disability, sexual orientation, lawful off-duty conduct, or retaliation; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(iii)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any and all common-law claims such as wrongful discharge, violation of public policy, breach of contract, promissory estoppel, defamation, negligence, infliction of emotional distress, any intentional torts, outrageous conduct, interference with contract, fraud, misrepresentation, and invasion of privacy; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(iv)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any and all claims for any of the following: money damages(including actual, compensatory, liquidated or punitive damages), equitable relief such as reinstatement or injunctive relief, front or back pay, wages, commissions, bonuses, benefits, sick pay, vacation pay and other paid time off (PTO) pay if any, costs, interest, expenses, attorney fees, or any other remedies; and</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(v)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any and all claims arising under any federal or state &#147;whistleblower&#148; law, including without limitation the Sarbanes-Oxley Act of 2002, the Whistleblower Protection Act, and common-law wrongful discharge in violation of public policy.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Age Discrimination Acknowledgement and Waiver<b>:</b></font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; By signing this Letter Agreement you acknowledge that the release provisions of Paragraph 5(a)&nbsp;of this Letter Agreement include a waiver and release of all claims you may have under the Age Discrimination in Employment Act of 1967 (29 U.S.C. &#167; 621 et seq.).</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Time to Consider.</font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; With respect to all releases in this Letter Agreement, including the Age Discrimination release, you acknowledge that:</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(i)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You have carefully read, and understand, the terms of this Letter Agreement and the various releases, including the releases with respect to age discrimination claims contained therein;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(ii)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You were, and hereby are, advised to consult with an attorney and/or any other advisors of your choice before signing this Letter Agreement and various releases therein;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(iii)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You understand that this Letter Agreement and various releases therein are legally binding and by signing it you give up certain rights;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(iv)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You have voluntarily chosen to enter into this Letter Agreement and have not been forced or pressured in any way to sign it;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(v)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You knowingly and voluntarily release TeleTech from any and all claims you may have, known or unknown, in exchange for the payments and benefits you have obtained by signing this Letter Agreement, and that these payments are in addition to any payments or benefits you would have otherwise received if you did not sign this Letter Agreement and various releases therein;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(vi)&nbsp;You have twenty-one (21) days from the date of this Letter Agreement to consider your rights and obligations under this Letter Agreement, and if you elect to sign this Letter Agreement sooner, you have done so knowingly, voluntarily and after giving the matter due consideration.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(d)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">No Claims Filed</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. As a condition of TeleTech entering into this Letter Agreement, you represent that you have not filed, and do not intend to file, any lawsuit against TeleTech.&#160; This Letter Agreement shall not be construed to prohibit you from filing a charge or complaint with the Equal Employment Opportunity Commission or participating in any investigation or proceedings conducted by either entity; however, you agree that you are waiving your right to monetary recovery should any federal, state, or local administrative agency pursue any claims on your behalf arising out of or relating to your employment with and/or separation from employment with TeleTech.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">6.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Severance Payment Schedule</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. Subject to the provisions of Paragraph 10 of this Letter Agreement, the Severance Payment provided for in Paragraph 2(a)&nbsp;of this Letter Agreement, shall be paid as follows:</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">$50,000 compensation for relocations costs, less appropriate withholdings, payable on or before February&nbsp;15, 2015, subject to your execution of this Letter Agreement;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The remaining amount ($700,000) will be paid in twenty-six (26) equal installments, less appropriate withholdings, in conjunction with regularly scheduled TeleTech payroll cycles; commencing in February, 2015.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">No obligations hereunder shall commence until and unless this Letter Agreement is executed by you.&#160; As provided in Paragraph 10 of this Letter Agreement, as required by law, you may take up to twenty-one (21) days to consider the terms of this Letter Agreement and may take up to seven (7)&nbsp;days to revoke it.&#160; Any Severance Payment as provided herein, shall not start until and unless the Letter Agreement is executed and delivered to TeleTech and only after the passage of the aforementioned revocation period.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">7.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Restrictive Covenants</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. All prohibitions outlined in Paragraphs 7(d), 7(e), 7(f)&nbsp;and 7(g)&nbsp;of this Letter Agreement shall collectively be referred to as &#147;Restrictive Covenants&#148;.&#160; In consideration of TeleTech providing the Severance Payment, you hereby agree to the following:</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Restricted Period</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; These covenants and restrictions shall remain in effect for a period of time after the Effective Date (&#147;Restricted Period&#148;) as provide in each specific Paragraph of this Letter Agreement.&#160; The Restricted Period shall be extended by a period of time equal to any period during which you are in breach of any restrictive covenant set forth herein, including the period of any litigation for the enforcement of such a restrictive covenant.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Restricted Area</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; You acknowledge that the business and enterprise of TeleTech and any of its subsidiaries and affiliates (collectively, the &#147;TeleTech Group&#148;) is intended to be and is global.&#160; You further agree that your role as a TeleTech Executive Vice President and a member of the company&#146;s executive leadership team (its Executive Committee), your activities in competition with TeleTech anywhere in the world in violation of the Restrictive Covenants contained herein would unfairly damage the TeleTech Group and its legitimate business interests.&#160; Therefore, the Restrictive Covenants contained in this Letter Agreement shall apply and be effective throughout the world (the &#147;Restricted Area&#148;).</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Capacity and Knowledge of the Executive for Restrictive Covenants</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; For purposes of the Restrictive Covenants, you agree not to engage in any of the prohibited or restricted activities directly or indirectly, individually or as an employee, officer, director, independent contractor, consultant, or agent, or as a venturer, partner, member, shareholder, or other beneficial holder of any interest in any entity or organization.&#160; The phrase &#147;to your knowledge&#148; shall mean your actual knowledge and/or information available to you upon reasonable inquiry.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(d)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Covenant Against Competition.&#160; For a twelve (12) months Restricted Period ending January&nbsp;31, 2016 and within the Restricted Area, you agree not to w</font></u><font size="2" face="Arial" style="font-size:10.0pt;">ork or otherwise contribute your knowledge, directly or indirectly, in whole or in part, as an employee, officer, owner, manager, advisor, consultant, agent, partner, director, significant shareholder (i.e. a shareholder holding more than 5% of outstanding equity in any such entity), volunteer, intern or in any other similar capacity anywhere in the world to a business entity engaged in the same or substantially similar business TeleTech Group, including entities engaged in the full life cycle of customer strategy, analytics-driven, technology-enabled customer engagement management solutions from customer engagement strategy consulting, to technology and analytics driven customer acquisition to technology solution development and integration to business process outsourcing customer care (collectively, &#147;TeleTech Business&#148;).</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(e)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Covenant Against Interference with Client Relations</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; <u>For a twenty (20) months Restricted Period and within the Restricted Area</u>, you shall not interfere in any manner with any TeleTech Group relationships with its Clients or Prospective Clients, as defined below.&#160; Your activities prohibited hereunder shall include, but are not limited to, any requests, suggestions, advice, recommendations, solicitations, or other actions or attempts to induce or influence a Client or a Prospective Client to</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(i)&nbsp;&nbsp;&nbsp;withdraw from, curtail, or cease discussions with any of the TeleTech Group about project or business opportunities; or</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(ii)&nbsp;&nbsp;</font><font size="1" face="Arial" style="font-size:5.0pt;">&nbsp;</font><font size="2" face="Arial" style="font-size:10.0pt;">cancel, breach, terminate, or otherwise fail to go forward with any contract or business relation with any of the TeleTech Group.</font></p>
<p style="margin:0in 0in .0001pt .75in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">As used herein the term &#147;Client&#148; shall include any person or entity to whom services have been provided by any of the TeleTech Group companies or with whom TeleTech has established strategic marketing alliances as of January&nbsp;31, 2015.&#160; The term &#147;Prospective Client&#148; shall include any person or entity to whom TeleTech Group has submitted a bid or proposal or has directed</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">tangible efforts to establish a Client relationship or strategic alliance during your employment with TeleTech as of January&nbsp;31, 2015.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(f)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Covenant Against Interference with Employment Relations</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.&#160; For an twenty (20) months Restricted Period and within the Restricted Area, you shall not interfere in any manner(directly or through others) with any TeleTech Group&#146;s relations with any senior person who, to your knowledge, is employed by or otherwise in the service of one or more of the TeleTech Group companies during the Restricted Period.&#160; Activities prohibited hereunder shall include, but are not limited to, your requests, suggestions, advice, recommendations, solicitations, or other actions or attempts to induce or influence a senior employee to leave employment or the service of any of TeleTech Group nor identification of any senior persons so engaged by any of the TeleTech Group as a target of recruiting activities by others. In addition to the foregoing, you agree to notify your future employer that you separation of employment from TeleTech is subject to this covenant against solicitation of TeleTech employees. For purposes of this provision a &#145;senior person or senior employee&#146; shall exclusively refer to any participant in the 2014 Annual Restricted Stock Unit Grant.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(g)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Covenant Against Non-Disparagement</font></u><font size="2" face="Arial" style="font-size:10.0pt;">. You and TeleTech agree not to engage in negative discourse of any kind with respect to the each other and to refrain from making any comments (verbally or in writing) that disparage the other, including but not limited to TeleTech&#146;s business or management practices, your performance, or any of each other&#146;s reputations, current or former employees or financial status, or any of each other&#146;s business relationships. Notwithstanding the foregoing, the parties understand that TeleTech is a large company with more than 40,000 employees worldwide.&#160; This non-disparagement undertaking on the part of TeleTech is an obligation that relates to the conduct of the company&#146;s CEO and senior management team only (i.e. members of TeleTech Executive Committee, their direct reports), as TeleTech cannot take on the responsibility of monitoring or overseeing the private conduct of its employees worldwide with respect to any statements they may make casually or intentionally to whomever about you. And for clarification and for the avoidance of doubt, it will not be a violation of this Paragraph for either you or TeleTech to make truthful statements, under oath, as required by law or formal legal process.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">8.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">No Admission of Wrongdoing<b>:</b></font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; By entering into this Letter Agreement, TeleTech does not concede or admit to any wrongdoing or violation of law or breach of the terms and conditions of the Shepherd Employment Agreement.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">9.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Return and Prohibition of Removal of Company Property and Records.</font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; You shall return all TeleTech property and records in your possession on or before January&nbsp;31, 2015.&#160; In the event you fail to return such property or records provided herein, you shall be liable to TeleTech for the value of all such property and records, and all reasonable costs, including attorneys&#146; fees, incurred by TeleTech in recovering such property or records may be set-off against any payments due to you under this Agreement.&#160; TeleTech property and records shall include, but is not limited to laptops, tablets, printers, and other electronic devices, any TeleTech related document whether in written or electronic form and whether created by you or another person or entity. Company equipment, files or business information of any kind, whether written, electronic, digital, or otherwise, shall not be copied, taken or otherwise used by you without the prior written consent of TeleTech, if any.&#160; TeleTech reserves the right to pursue all legal and equitable relief available for breach of this Paragraph.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">10.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Effectiveness of the Letter Agreement</font></u><font size="2" face="Arial" style="font-size:10.0pt;">.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">As required by law, the Severance Payment and releases outlined in this Letter Agreement shall remain in effect for twenty-one (21) days from the date hereof (the date as stated at the top of this document, assuming it is delivered to you on that date or the delivery date if otherwise).&#160; If you elect to execute this Letter Agreement before the end of this twenty-one day period, you acknowledge that you do so voluntarily.&#160; Furthermore, you acknowledge and understand that you may revoke the signing of the Letter Agreement any time within the seven (7)&nbsp;day period following your execution thereof.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">To be effective, your revocation must be in writing and tendered to TeleTech Corporate Legal Department, 9197 S. Peoria Street, Englewood, CO 80112, <u>Attn: Margaret McLean, General Counsel</u>, either by mail or by hand delivery.&#160; The Letter Agreement and related releases therein</font></p>
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<p style="margin:0in 0in .0001pt .5in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">will become effective on the eighth day after you sign it, provided you do not revoke your acceptance.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">(c)</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">You understand that TeleTech is not required to make any payments described in this Letter <u>unless and until</u> this Letter Agreement and various releases therein become effective; and you understand that this Letter Agreement does not waive any rights or claims that may arise after this Letter Agreement is signed and becomes effective, which is after TeleTech actual receives your signed signature page&nbsp;for this Letter Agreement and after the 7-day revocation period has expired.</font></p>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">11.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Legal Review; Sophisticated Parties; No Changes.</font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; Both parties acknowledge that this Letter Agreement sets forth the entire understanding between them. Neither party has relied upon any representation nor did statement, written or oral, not set forth in this Letter Agreement.&#160; The terms and undertakings of this Letter Agreement may not be changed orally, but only by a specific written agreement signed by the party against whom enforcement of any waiver, change, modification, extension, or discharge is sought.&#160; By signing below, you acknowledge that TeleTech has encouraged you to review the legal effect and implications of this Letter Agreement with an attorney and carefully and thoroughly review the Letter prior to signing.&#160; As a senior executive and a sophisticated, financially savvy party, you acknowledge that you reviewed this Letter Agreement and understand its terms and conditions.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">12.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Mutuality.</font></u><font size="2" face="Arial" style="font-size:10.0pt;"> This Letter Agreement is deemed to have been drafted jointly by the parties and any uncertainty or ambiguity shall not be construed for or against any party based upon attribution of drafting to any party. The parties forever waive all rights to assert that this Letter Agreement was the result of a mistake in law or in fact.&#160; Further, the parties forever waive all rights to assert that any or all of the legal theories or factual assumptions used for negotiating purposes are for any reason inaccurate, inapplicable or inappropriate.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">10. <u>Governing Law; Dispute Resolution and Venue</u>.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(a)&nbsp;The Parties agree that this Letter agreement shall be construed and enforced as provided in the Shepherd Employment Agreement.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">(b)&nbsp;You and TeleTech agree that any controversy or claim with respect to this Letter Agreement, including without any limitation any claim on whether a breach of covenants or other undertakings has taken place, shall be resolved expediently in accordance with the provisions of the Arbitration Agreement that you and the company executed in connection with the Shepherd Employment Agreement.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">11.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Confidentiality of Terms<b>.</b></font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; You agree that the terms and conditions of this Letter Agreement are confidential.&#160; You also agree not to tell anyone about this Letter Agreement and not to disclose any information contained in this Letter Agreement to anyone, other than your lawyer, financial advisor and immediate family members, unless you are compelled to do so by law.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">12.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160; </font><u><font size="2" face="Arial" style="font-size:10.0pt;">Mutual Breach of this Letter Agreemen<b>t.</b></font></u><font size="2" face="Arial" style="font-size:10.0pt;">&#160; Both TeleTech and you promise to abide by the terms and conditions in this Letter Agreement, including without limitation your non-compete, client non-interference, employee non-solicitation, and non-disparagement obligations on the one side and non-disparagement and payment obligations owed to you by TeleTech on the other side.&#160; Both parties understand that if they do not abide by the terms and conditions of this Letter Agreement, either party is entitled to seek damages from the other party, including injunctive relief against the other party and your then employer. In addition to the foregoing and for the avoidance of doubt, you understand and agree that TeleTech&#146;s financial obligations under this Letter Agreement are specifically tied to you honoring and not breaching the terms of this Letter Agreement, and if TeleTech has reasonable proof that you have materially breached your obligations in such a way that cannot be reasonably cured hereunder, it will provide you with a written notice, documenting such material breach to give you the opportunity to respond and cure, if applicable. TeleTech will reserve the right to suspend its payment obligations under the Severance Payment provisions of this Letter Agreement until the resolution of the dispute, pursuant to the resolution provisions of Paragraph 10 herein; and if TeleTech prevails on the issue of material breach in addition to all other damages TeleTech shall have no further obligations to you with respect to the Severance Payment. For the avoidance of doubt, if TeleTech does not prevail on its breach claim, all of the Severance Payment is still owed.</font></p>
<p style="margin:0in 0in .0001pt .25in;text-align:justify;text-indent:-.25in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">To reflect your agreement with the provisions of this Letter Agreement, please sign and return to TeleTech Corporate Legal Department as instructed above.</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Services Corporation</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">January&nbsp;9, 2014</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina M. Paolillo,</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">EVP and Chief Administrative Officer</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">ACCEPTED AND AGREE</font></u></b></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Brian A.   Shepherd</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">Attachment A</font></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">OFFICER/DIRECTORSHIPS FOR</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">BRIAN SHEPHERD</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">As of December&nbsp;31, 2014</font></i></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="93%" style="border-collapse:collapse;width:93.34%;">
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<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Entity</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="19%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:19.86%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Title</font></b></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="24%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:24.0%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">State/Country<br>   of&nbsp;Incorp</font></b></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TTEC   Consulting,&nbsp;Inc.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware   (USA)</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">iKnowtion,   LLC</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Board of Managers</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mass.   (USA)</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Inc.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">President   / Director</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New York</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   IP Ltd.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">President   / Director</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New York</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology   Solutions Group,&nbsp;Inc.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">President   / Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Illinois</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Holdings,&nbsp;Inc.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">EVP -   CTS/CSS</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1To1   Marketing, LLC</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Board of   Managers</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Business Consulting (Shanghai) Co. Ltd.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peoples   Republic of China</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Limited</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Hong   Kong</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Limited</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New   Zealand</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Pte. Ltd.</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Singapore</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Pty Ltd</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Services Pty Ltd</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" style="padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Inc.</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Canada</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi   Limited</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">UK</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" style="padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1to1   Marketing and Consulting Pte. Ltd.</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Board of   Managers</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Singapore</font></p>    </td>   </tr>
<tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peppers   and Rogers Group Pazarlarma Hizmetleri Ticaret A.S.</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">VP /   Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Turkey</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" style="padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peppers   and Rogers Group (Middle East) FZ LLC</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">UAE</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peppers   and Rogers Group (Proprietary) Ltd.</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">South   Africa</font></p>    </td>   </tr>
<tr>
<td width="51%" valign="top" style="padding:0in 0in 0in 0in;width:51.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peppers&nbsp;&amp;   Rogers Group SPRL</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="19%" valign="top" style="padding:0in 0in 0in 0in;width:19.86%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Director</font></p>    </td>
<td width="2%" valign="bottom" style="padding:0in 0in 0in 0in;width:2.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="24%" valign="top" style="padding:0in 0in 0in 0in;width:24.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Belgium</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><u><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">I HEREBY AGREE TO RESIGN ALL OF THE ABOVE LISTED POSITIONS AS OF JANUARY 15, 2015</font></u></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="5%" valign="top" style="padding:0in 0in 0in 0in;width:5.14%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:</font></p>    </td>
<td width="44%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:44.84%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="47%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:47.52%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Brian A.   Shepherd</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.5%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="49%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:49.98%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<TYPE>EX-21.1
<SEQUENCE>6
<FILENAME>a15-1337_1ex21d1.htm
<DESCRIPTION>EX-21.1
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;21.1</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">List of Subsidiaries</font></b></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
<tr>
<td width="68%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Subsidiary</font></b></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:1.0pt;font-weight:bold;">&nbsp;</font></b></p>    </td>
<td width="28%" valign="bottom" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:28.12%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="1" face="Arial" style="font-size:8.0pt;font-weight:bold;">Jurisdiction</font></b></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">eLoyalty,   LLC</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;border:none;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Colorado,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Global   One Insurance Company</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Arizona,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TTEC   Consulting,&nbsp;Inc. (dba Guidon)</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">iKnowtion,   LLC</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Massachusetts,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Peppers&nbsp;&amp;   Rogers Group B.V.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Netherlands</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Percepta,   LLC</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Revana,&nbsp;Inc.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Arizona,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi Services Pty Ltd. (Australia)</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi Pty Ltd. (Australia)</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Australia</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">rogenSi Ltd (UK)</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">England</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Sofica Group AD</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Bulgaria</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TT International C.V.</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Netherlands</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Technology   Solutions Group,&nbsp;Inc.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Illinois,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Brasil Servicos Ltda.</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Brazil</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Customer Care Management Costa Rica, S.A.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Costa   Rica</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Customer Care Management Philippines,&nbsp;Inc.</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Philippines</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Europe B.V.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Netherlands</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Financial Services Management, LLC</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Government Solutions, LLC</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Colorado,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Healthcare Solutions,&nbsp;Inc.</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware,   USA</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech International Pty. Ltd. (Austrailia)</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">NSW,   Australia</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech Mexico, S.A. de C.V.</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Mexico</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   New Zealand</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">New   Zealand</font></p>    </td>   </tr>
<tr>
<td width="68%" valign="top" style="padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">TeleTech   Services Corporation</font></p>    </td>
<td width="3%" valign="bottom" style="padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Colorado,   USA</font></p>    </td>   </tr>
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<td width="68%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:68.46%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Humanify,&nbsp;Inc.</font></p>    </td>
<td width="3%" valign="bottom" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:3.42%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" bgcolor="#CCEEFF" style="background:#CCEEFF;padding:0in 0in 0in 0in;width:28.12%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Delaware,   USA</font></p>    </td>   </tr>  </table>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<DOCUMENT>
<TYPE>EX-23.1
<SEQUENCE>7
<FILENAME>a15-1337_1ex23d1.htm
<DESCRIPTION>EX-23.1
<TEXT>


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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;23.1</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Consent of Independent Registered Public Accounting Firm</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">We hereby consent to the incorporation by reference in the Registration Statements on Form&nbsp;S-8 (Nos. 333-82405, 333-47142, 333-96617 and 333-167300) of TeleTech Holdings,&nbsp;Inc. of our report dated March&nbsp;9, 2015, relating to the consolidated financial statements and the effectiveness of internal control over financial reporting, which appears in this Form&nbsp;10-K.</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/ PricewaterhouseCoopers LLP</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Denver, Colorado</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">March&nbsp;9, 2015</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<div style="margin:0in 0in .0001pt;"><hr size="3" width="100%" noshade color="#010101" align="left"></div>
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<DOCUMENT>
<TYPE>EX-24.1
<SEQUENCE>8
<FILENAME>a15-1337_1ex24d1.htm
<DESCRIPTION>EX-24.1
<TEXT>


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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;24.1</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">POWER OF ATTORNEY</font></b></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Each person whose signature appears below does hereby make, constitute and appoint each of Kenneth D. Tuchman, Regina M. Paolillo, Margaret B. McLean, and Marc C. Arseneau, acting individually, as such person&#146;s true and lawful attorney-in-fact and agent, with full power of substitution, resubstitution and revocation to execute, deliver and file with the U.S. Securities and Exchange Commission, and the securities regulatory agency in each other country where a registration or filing may be necessary or advised in connection with any offering of the Company&#146;s securities, including but not limited to: Argentina, Brazil, Bulgaria, Canada,&nbsp;Ireland, Mexico, the Philippines, Singapore, the United Arab Emirates, and the United Kingdom, for and on such person&#146;s behalf, and in any and all capacities,</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font></p>    </td>
<td width="92%" valign="top" style="padding:0in 0in 0in 0in;width:92.92%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">The Annual Report on Form&nbsp;10-K of TeleTech   Holdings,&nbsp;Inc. for the year ended December&nbsp;31, 2014, any and all   amendments (including post-effective amendments) thereto with all exhibits thereto   and other documents in connection therewith, or foreign jurisdiction   equivalent reports and statements;</font></p>    </td>   </tr>
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<td width="7%" valign="top" style="padding:0in 0in 0in 0in;width:7.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="92%" valign="top" style="padding:0in 0in 0in 0in;width:92.92%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="7%" valign="top" style="padding:0in 0in 0in 0in;width:7.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font></p>    </td>
<td width="92%" valign="top" style="padding:0in 0in 0in 0in;width:92.92%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">A Prospectus for use in the member nations of the European   Union pursuant to the EU Prospectus Directions and any and all amendments   thereto with all exhibits and other documents in connection therewith; and</font></p>    </td>   </tr>
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<td width="7%" valign="top" style="padding:0in 0in 0in 0in;width:7.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="92%" valign="top" style="padding:0in 0in 0in 0in;width:92.92%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="7%" valign="top" style="padding:0in 0in 0in 0in;width:7.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font></p>    </td>
<td width="92%" valign="top" style="padding:0in 0in 0in 0in;width:92.92%;">
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">Such annual or other periodic reports on business,   prospects, financial and results of operations as may be required in any such   other country.</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt .5in;text-align:justify;text-indent:-.5in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">granting unto each of said attorneys-in fact and agents full power and authority to do and perform each and every act and thing requisite and necessary to be done as fully to all intents and purposes as such person might or could do in person, hereby ratifying and confirming all that said attorney-in-fact and agent or such person&#146;s substitute or substitutes may lawfully do or cause to be done by virtue hereof.</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-collapse:collapse;width:100.0%;">
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<td width="27%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Kenneth D. Tuchman</font></i></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>
<td width="28%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ James E. Barlett</font></i></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>   </tr>
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<td width="27%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Kenneth   D. Tuchman</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">James E.   Barlett</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" style="padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="27%" valign="top" style="padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Tracy L. Bahl</font></i></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>
<td width="28%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Gregory A. Conley</font></i></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Tracy L.   Bahl</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Gregory   A. Conley</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" style="padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
<tr>
<td width="27%" valign="top" style="padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="28%" valign="top" style="padding:0in 0in 0in 0in;width:28.08%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="1%" valign="top" style="padding:0in 0in 0in 0in;width:1.92%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="20%" valign="top" style="padding:0in 0in 0in 0in;width:20.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<td width="27%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:27.92%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Robert N. Frerichs</font></i></p>    </td>
<td width="2%" valign="top" style="padding:0in 0in 0in 0in;width:2.08%;">
<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>
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<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Marc L. Holtzman</font></i></p>    </td>
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<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Robert   N. Frerichs</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Marc L.   Holtzman</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">/s/ Shrikant Mehta</font></i></p>    </td>
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<p style="margin:0in 0in .0001pt 20.2pt;text-indent:-10.1pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Feb.&nbsp;20,   2015</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Shrikant   Mehta</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;text-align:justify;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<TYPE>EX-31.1
<SEQUENCE>9
<FILENAME>a15-1337_1ex31d1.htm
<DESCRIPTION>EX-31.1
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;31. 1</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CERTIFICATION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">I, Kenneth D. Tuchman, certify that:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">I have reviewed this Annual Report on Form&nbsp;10-K of TeleTech Holdings,&nbsp;Inc.;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">4.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules&nbsp;13a-15(e)&nbsp;and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules&nbsp;13a-15(f)&nbsp;and 15d-15(f)) for the registrant and have:</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Evaluated the effectiveness of the registrant&#146;s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Disclosed in this report any change in the registrant&#146;s internal control over financial reporting that occurred during the registrant&#146;s most recent fiscal quarter (the registrant&#146;s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant&#146;s internal control over financial reporting;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">5.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant&#146;s auditors and the audit committee of the registrant&#146;s board of directors (or persons performing the equivalent functions):</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant&#146;s ability to record, process, summarize and report financial information;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant&#146;s internal control over financial reporting.</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Chairman and Chief Executive Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">(Principal Executive Officer)</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:   March&nbsp;9, 2015</font></p>    </td>
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<TYPE>EX-31.2
<SEQUENCE>10
<FILENAME>a15-1337_1ex31d2.htm
<DESCRIPTION>EX-31.2
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;31.2</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">CERTIFICATION</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">I, Regina M. Paolillo, certify that:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">1.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">I have reviewed this Annual Report on Form&nbsp;10-K of TeleTech Holdings,&nbsp;Inc.;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">2.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">3.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">4.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules&nbsp;13a-15(e)&nbsp;and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules&nbsp;13a-15(f)&nbsp;and 15d-15(f)) for the registrant and have:</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">c.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Evaluated the effectiveness of the registrant&#146;s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">d.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Disclosed in this report any change in the registrant&#146;s internal control over financial reporting that occurred during the registrant&#146;s most recent fiscal quarter (the registrant&#146;s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant&#146;s internal control over financial reporting;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">5.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The registrant&#146;s other certifying officer(s)&nbsp;and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant&#146;s auditors and the audit committee of the registrant&#146;s board of directors (or persons performing the equivalent functions):</font></p>
<p style="margin:0in 0in .0001pt .3in;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant&#146;s ability to record, process, summarize and report financial information;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant&#146;s internal control over financial reporting.</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina M. Paolillo</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Chief Financial Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">(Principal Financial and Accounting   Officer)</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:   March&nbsp;9, 2015</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<TYPE>EX-32.1
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<DESCRIPTION>EX-32.1
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;32.1</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Written Statement of Chief Executive Officer</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Pursuant to Section&nbsp;906</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The undersigned, the Chief Executive Officer of TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;), hereby certifies that, to his knowledge on the date hereof:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The Annual Report on Form&nbsp;10-K of the Company for the year ended December&nbsp;31, 2014 filed on the date hereof with the Securities and Exchange Commission (the &#147;Report&#148;) fully complies with the requirements of Section&nbsp;13(a)&nbsp;or 15(d)&nbsp;of the Securities Exchange Act of 1934;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Kenneth D. Tuchman</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Chief Executive Officer</font></i></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:   March&nbsp;9, 2015</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<TYPE>EX-32.2
<SEQUENCE>12
<FILENAME>a15-1337_1ex32d2.htm
<DESCRIPTION>EX-32.2
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<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Exhibit&nbsp;32.2</font></b></p>
<p align="right" style="margin:0in 0in .0001pt;text-align:right;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Written Statement of Chief Financial Officer</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">Pursuant to Section&nbsp;906</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><b><font size="2" face="Arial" style="font-size:10.0pt;font-weight:bold;">of the Sarbanes-Oxley Act of 2002 (18&nbsp;U.S.C. Section&nbsp;1350)</font></b></p>
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">The undersigned, the Chief Financial Officer of TeleTech Holdings,&nbsp;Inc. (the &#147;Company&#148;), hereby certifies that, to his knowledge on the date hereof:</font></p>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">a.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The Annual Report on Form&nbsp;10-K of the Company for the year ended December&nbsp;31, 2014 filed on the date hereof with the Securities and Exchange Commission (the &#147;Report&#148;) fully complies with the requirements of Section&nbsp;13(a)&nbsp;or 15(d)&nbsp;of the Securities Exchange Act of 1934;&nbsp;and</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">b.</font><font size="1" face="Arial" style="font-size:3.0pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160; </font><font size="2" face="Arial" style="font-size:10.0pt;">The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.</font></p>
<p style="margin:0in 0in .0001pt 42.75pt;text-indent:-.3in;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">By:</font></p>    </td>
<td width="46%" valign="top" style="border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 0in 0in;width:46.26%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">/s/&nbsp;&nbsp;Regina M. Paolillo</font></p>    </td>   </tr>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="top" style="padding:0in 0in 0in 0in;width:3.76%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="46%" valign="top" style="border:none;padding:0in 0in 0in 0in;width:46.26%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><font size="2" face="Arial" style="font-size:10.0pt;">Regina M. Paolillo</font></p>    </td>   </tr>
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<td width="50%" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="3%" valign="top" style="padding:0in 0in 0in 0in;width:3.76%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>
<td width="46%" valign="top" style="padding:0in 0in 0in 0in;width:46.26%;">
<p align="center" style="margin:0in 0in .0001pt;text-align:center;"><i><font size="2" face="Arial" style="font-size:10.0pt;font-style:italic;">Chief Financial Officer</font></i></p>    </td>   </tr>
<tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>
<td width="50%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>    </td>   </tr>
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<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">Date:   March&nbsp;9, 2015</font></p>    </td>
<td width="50%" colspan="2" valign="top" style="padding:0in 0in 0in 0in;width:50.0%;">
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:1.0pt;">&nbsp;</font></p>    </td>   </tr>  </table>
<p style="margin:0in 0in .0001pt;"><font size="2" face="Arial" style="font-size:10.0pt;">&nbsp;</font></p>
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  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_344" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">41005000</us-gaap:IncreaseDecreaseInAccountsReceivable>
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  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_346" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-8115000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_347" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">206000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_348" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">94090000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_349" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">0</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <us-gaap:ProceedsFromSaleOfProductiveAssets id="ID_350" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">135000</us-gaap:ProceedsFromSaleOfProductiveAssets>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_351" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-91922000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_352" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">2077400000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_353" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">2077400000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <us-gaap:RepaymentsOfOtherDebt id="ID_354" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">4504000</us-gaap:RepaymentsOfOtherDebt>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_355" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">5962000</us-gaap:PaymentsOfDividendsMinorityInterest>
  <us-gaap:ProceedsFromStockOptionsExercised id="ID_356" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">443000</us-gaap:ProceedsFromStockOptionsExercised>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_357" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1399000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_358" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">57074000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_359" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">0</us-gaap:PaymentsOfDebtIssuanceCosts>
  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_360" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-74245000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_361" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-8624000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:InterestPaid id="ID_362" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">5404000</us-gaap:InterestPaid>
  <us-gaap:IncomeTaxesPaid id="ID_363" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">14545000</us-gaap:IncomeTaxesPaid>
  <us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1 id="ID_364" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">696000</us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1>
  <us-gaap:CapitalExpendituresIncurredButNotYetPaid id="ID_365" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">4170000</us-gaap:CapitalExpendituresIncurredButNotYetPaid>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_366" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">0</ttec:LandlordIncentivesCreditedToDeferredRent>
  <ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable id="ID_367" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">471000</ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable>
  <us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1 id="ID_368" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_369" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1016000</ttec:LandlordIncentivesCreditedToDeferredRent>
  <us-gaap:CapitalExpendituresIncurredButNotYetPaid id="ID_370" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2762000</us-gaap:CapitalExpendituresIncurredButNotYetPaid>
  <ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable id="ID_371" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1000000</ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable>
  <us-gaap:IncomeTaxesPaid id="ID_372" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">16757000</us-gaap:IncomeTaxesPaid>
  <us-gaap:InterestPaid id="ID_373" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4220000</us-gaap:InterestPaid>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_374" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-14255000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_375" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-70662000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_376" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1800000</us-gaap:PaymentsOfDebtIssuanceCosts>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_377" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">56532000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_378" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1343000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:ProceedsFromStockOptionsExercised id="ID_379" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">862000</us-gaap:ProceedsFromStockOptionsExercised>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_380" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4455000</us-gaap:PaymentsOfDividendsMinorityInterest>
  <us-gaap:RepaymentsOfOtherDebt id="ID_381" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">5789000</us-gaap:RepaymentsOfOtherDebt>
  <us-gaap:ProceedsFromOtherDebt id="ID_382" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">3709000</us-gaap:ProceedsFromOtherDebt>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_383" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1541550000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_384" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1533550000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_385" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-59530000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:ProceedsFromSaleOfProductiveAssets id="ID_386" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:ProceedsFromSaleOfProductiveAssets>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_387" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_388" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">137979000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_389" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-7718000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_390" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-2549000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_391" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">5374000</us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_392" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-7291000</us-gaap:IncreaseDecreaseInAccountsReceivable>
  <ttec:LossOnDeconsolidationOfSubsidiaryNetOfCash id="ID_393" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2758000</ttec:LossOnDeconsolidationOfSubsidiaryNetOfCash>
  <us-gaap:ShareBasedCompensation id="ID_394" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">13234000</us-gaap:ShareBasedCompensation>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_395" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1343000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
  <us-gaap:DeferredIncomeTaxExpenseBenefit id="ID_396" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">6892000</us-gaap:DeferredIncomeTaxExpenseBenefit>
  <us-gaap:GainLossOnDispositionOfAssets id="ID_397" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:GainLossOnDispositionOfAssets>
  <us-gaap:ProvisionForDoubtfulAccounts id="ID_398" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">695000</us-gaap:ProvisionForDoubtfulAccounts>
  <us-gaap:AmortizationOfFinancingCosts id="ID_399" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">659000</us-gaap:AmortizationOfFinancingCosts>
  <ttec:AmortizationOfContractAcquisitionCosts id="ID_400" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1160000</ttec:AmortizationOfContractAcquisitionCosts>
  <us-gaap:ProceedsFromLongTermLinesOfCredit id="ID_401" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1179850000</us-gaap:ProceedsFromLongTermLinesOfCredit>
  <us-gaap:AmortizationOfFinancingCosts id="ID_402" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">808000</us-gaap:AmortizationOfFinancingCosts>
  <ttec:LandlordIncentivesCreditedToDeferredRent id="ID_403" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1723000</ttec:LandlordIncentivesCreditedToDeferredRent>
  <ttec:AmortizationOfContractAcquisitionCosts id="ID_404" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1017000</ttec:AmortizationOfContractAcquisitionCosts>
  <us-gaap:ShareBasedCompensation id="ID_405" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">13376000</us-gaap:ShareBasedCompensation>
  <us-gaap:ProceedsFromOtherDebt id="ID_406" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">8014000</us-gaap:ProceedsFromOtherDebt>
  <us-gaap:ProvisionForDoubtfulAccounts id="ID_407" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">368000</us-gaap:ProvisionForDoubtfulAccounts>
  <us-gaap:NetCashProvidedByUsedInOperatingActivities id="ID_408" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">106920000</us-gaap:NetCashProvidedByUsedInOperatingActivities>
  <us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1 id="ID_409" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">6100000</us-gaap:NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1>
  <us-gaap:PaymentsOfDebtIssuanceCosts id="ID_410" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">467000</us-gaap:PaymentsOfDebtIssuanceCosts>
  <ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities id="ID_411" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">11354000</ttec:IncreaseDecreaseInDeferredRevenueAndOtherLiabilities>
  <us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_412" decimals="-3" contextRef="AS_OF_Dec31_2011" unitRef="USD">156371000</us-gaap:CashAndCashEquivalentsAtCarryingValue>
  <ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable id="ID_413" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">0</ttec:Ttec_contractacquisitioncostscreditedtoaccountsreceivable>
  <ttec:ProceedsFromGrantForPropertyPlantAndEquipment id="ID_414" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">110000</ttec:ProceedsFromGrantForPropertyPlantAndEquipment>
  <us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities id="ID_415" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-16301000</us-gaap:IncreaseDecreaseInAccountsPayableAndAccruedLiabilities>
  <us-gaap:RepaymentsOfOtherDebt id="ID_416" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">4900000</us-gaap:RepaymentsOfOtherDebt>
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  <us-gaap:CapitalExpendituresIncurredButNotYetPaid id="ID_418" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">0</us-gaap:CapitalExpendituresIncurredButNotYetPaid>
  <us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents id="ID_419" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">17091000</us-gaap:EffectOfExchangeRateOnCashAndCashEquivalents>
  <us-gaap:NetCashProvidedByUsedInInvestingActivities id="ID_420" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-80932000</us-gaap:NetCashProvidedByUsedInInvestingActivities>
  <us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets id="ID_421" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">25664000</us-gaap:IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets>
  <us-gaap:PaymentsOfDividendsMinorityInterest id="ID_422" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">2205000</us-gaap:PaymentsOfDividendsMinorityInterest>
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  <us-gaap:NetCashProvidedByUsedInFinancingActivities id="ID_424" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-34965000</us-gaap:NetCashProvidedByUsedInFinancingActivities>
  <us-gaap:GainLossOnDispositionOfAssets id="ID_425" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-305000</us-gaap:GainLossOnDispositionOfAssets>
  <ttec:LossOnDeconsolidationOfSubsidiaryNetOfCash id="ID_426" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">0</ttec:LossOnDeconsolidationOfSubsidiaryNetOfCash>
  <us-gaap:PaymentsForRepurchaseOfCommonStock id="ID_427" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">81243000</us-gaap:PaymentsForRepurchaseOfCommonStock>
  <us-gaap:RepaymentsOfLongTermLinesOfCredit id="ID_428" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1135850000</us-gaap:RepaymentsOfLongTermLinesOfCredit>
  <us-gaap:IncreaseDecreaseInAccountsReceivable id="ID_429" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-400000</us-gaap:IncreaseDecreaseInAccountsReceivable>
  <us-gaap:CashAndCashEquivalentsAtCarryingValue id="ID_430" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">164485000</us-gaap:CashAndCashEquivalentsAtCarryingValue>
  <us-gaap:ProceedsFromSaleOfProductiveAssets id="ID_431" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">450000</us-gaap:ProceedsFromSaleOfProductiveAssets>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities id="ID_432" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">462000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationOperatingActivities>
  <us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities id="ID_433" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">462000</us-gaap:ExcessTaxBenefitFromShareBasedCompensationFinancingActivities>
  <us-gaap:InterestPaid id="ID_434" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">4412000</us-gaap:InterestPaid>
  <us-gaap:IncomeTaxesPaid id="ID_435" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">16388000</us-gaap:IncomeTaxesPaid>
  <us-gaap:CashAcquiredFromAcquisition id="ID_436" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">3525000</us-gaap:CashAcquiredFromAcquisition>
  <us-gaap:CashAcquiredFromAcquisition id="ID_437" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">3744000</us-gaap:CashAcquiredFromAcquisition>
  <us-gaap:AccretionExpense id="ID_438" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-6233000</us-gaap:AccretionExpense>
  <us-gaap:AccretionExpense id="ID_439" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">3301000</us-gaap:AccretionExpense>
  <us-gaap:AccretionExpense id="ID_440" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">904000</us-gaap:AccretionExpense>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_441" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-414000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_442" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-234000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet id="ID_443" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1548000</us-gaap:GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_444" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">67641000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_445" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">50364000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_446" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">40653000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_447" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">8114000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_448" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-6468000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease id="ID_449" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-80701000</us-gaap:CashAndCashEquivalentsPeriodIncreaseDecrease>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_450" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">24416000</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_451" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">9166000</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired id="ID_452" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">40839000</us-gaap:PaymentsToAcquireBusinessesNetOfCashAcquired>
  <us-gaap:CashDivestedFromDeconsolidation id="ID_453" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">897000</us-gaap:CashDivestedFromDeconsolidation>
  <us-gaap:CashAcquiredFromAcquisition id="ID_454" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">6423000</us-gaap:CashAcquiredFromAcquisition>
  <ttec:PaymentOfContingentConsideration id="ID_455" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">8547000</ttec:PaymentOfContingentConsideration>
  <us-gaap:NatureOfOperations id="ID_456" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Overview&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;TeleTech Holdings, Inc. and its subsidiaries (&amp;#8220;TeleTech&amp;#8221; or the &amp;#8220;Company&amp;#8221;) is a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;customer engagement management services provider, delivering integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; TeleTech's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;46,000&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; employees serve clients in the automotive, communication, financial services, government, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries via operations in the U.S., Australia, Belgium, Brazil,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Bulgaria,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Canada, C&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;osta Rica,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Germany, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Ghana, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Ireland,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Israel,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Lebanon, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Macedonia, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Mexico, New Zealand, the Philippines, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Poland&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Singapore,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; South Africa, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Spain, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Thailand, Turkey, the United Arab Emirates, and the United Kingdom.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:NatureOfOperations>
  <us-gaap:TradeAndOtherAccountsReceivablePolicy id="ID_457" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Accounts Receivable&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;An allowance for doubtful accounts is determined based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:TradeAndOtherAccountsReceivablePolicy>
  <us-gaap:DerivativesPolicyTextBlock id="ID_458" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Derivatives&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange forward and option contracts to reduce its exposure to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;foreign &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedged items as well as its risk management objective and strategy for undertaking various hedging activities.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;All derivative financial instruments are reported at fair value and recorded in Other assets and Other liabilities in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by current accounting standards, the Company's cash flow hedge contracts are deemed to be highly effective. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transaction within Revenue.  Any realized gains or losses from the interest rate swaps are recognized in interest income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;(expense). Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company also enters into fair value derivative contracts that hedge against foreign currency exchange gains and losses primarily associated with short-term payables and receivables. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense), net in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates and calculates the fair values of the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of services.&lt;/font&gt;&lt;/p&gt;</us-gaap:DerivativesPolicyTextBlock>
  <us-gaap:UseOfEstimates id="ID_459" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Use of Estimates&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&amp;#160;(&amp;#8220;GAAP&amp;#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; contingent consideration,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; In the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;year ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recorded a change in estimate which resulted in a decrease of $4.6 million to employee related expenses in connection with an authoritative ruling in Spain related to the legally required cost of living adjustment for employees' salaries for the year 2010, 2011 and 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:UseOfEstimates>
  <us-gaap:ConcentrationRiskCreditRisk id="ID_460" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Concentration of Credit Risk&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and as necessary through the life of the client relationship. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, as the Company diversifies its activities across six well-capitalized, investment-grade financial institutions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:ConcentrationRiskCreditRisk>
  <us-gaap:FairValueOfFinancialInstrumentsPolicy id="ID_461" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Fair Value of Financial Instruments&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Fair values of cash equivalents and accounts receivable and payable approximate the carrying amounts because of their short-term nature.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:FairValueOfFinancialInstrumentsPolicy>
  <us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock id="ID_462" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(1)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Overview&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;TeleTech Holdings, Inc. and its subsidiaries (&amp;#8220;TeleTech&amp;#8221; or the &amp;#8220;Company&amp;#8221;) is a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;customer engagement management services provider, delivering integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; TeleTech's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;46,000&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; employees serve clients in the automotive, communication, financial services, government, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries via operations in the U.S., Australia, Belgium, Brazil,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Bulgaria,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Canada, C&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;osta Rica,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Germany, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Ghana, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Ireland,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Israel,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Lebanon, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Macedonia, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Mexico, New Zealand, the Philippines, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Poland&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Singapore,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; South Africa, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Spain, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Thailand, Turkey, the United Arab Emirates, and the United Kingdom.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Basis of Presentation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; its 80% interest in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, LLC&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and its 80% interest in Peppers &amp;amp; Rogers Group through the third quarter of 2013 when the final 20% interest was repurchased (see Note 2)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;All intercompany balances and transactions have been eliminated in consolidation. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Certain amounts for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; have been reclassified in the Consolidated Financial Statements to conform to the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; presentation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Use of Estimates&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&amp;#160;(&amp;#8220;GAAP&amp;#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; contingent consideration,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; In the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;year ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recorded a change in estimate which resulted in a decrease of $4.6 million to employee related expenses in connection with an authoritative ruling in Spain related to the legally required cost of living adjustment for employees' salaries for the year 2010, 2011 and 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Concentration of Credit Risk&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and as necessary through the life of the client relationship. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, as the Company diversifies its activities across six well-capitalized, investment-grade financial institutions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Fair Value of Financial Instruments&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Fair values of cash equivalents and accounts receivable and payable approximate the carrying amounts because of their short-term nature.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Cash and Cash Equivalents&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company considers all cash and highly liquid short-term investments with an original maturity of 90&amp;#160;days or less to be cash equivalents. The Company manages a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;centralized &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;global treasury function in the United States with a focus on &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;concentrating&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and safeguarding its global cash and cash equivalent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. While &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the majority of the Company's cash is held &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;outside the U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company prefers to hold U.S. Dollars&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in addition to the local currencies of the foreign subsidiaries&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The Company believes that it has effectively mitigated and managed its risk relating to its global cash through its cash management practices, banking partners, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;utilization&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of diversified, high &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quality investments. However, the Company can provide no assurances that it will not sustain losses.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Accounts Receivable&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;An allowance for doubtful accounts is determined based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Derivatives&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange forward and option contracts to reduce its exposure to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;foreign &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedged items as well as its risk management objective and strategy for undertaking various hedging activities.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;All derivative financial instruments are reported at fair value and recorded in Other assets and Other liabilities in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by current accounting standards, the Company's cash flow hedge contracts are deemed to be highly effective. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transaction within Revenue.  Any realized gains or losses from the interest rate swaps are recognized in interest income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;(expense). Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company also enters into fair value derivative contracts that hedge against foreign currency exchange gains and losses primarily associated with short-term payables and receivables. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense), net in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates and calculates the fair values of the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of services.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Property, Plant and Equipment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Building&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;25 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;4 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;5 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Lesser of economic useful life (typically 10 years)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;or original lease term&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of forecasted future cash flows. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Software Development Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company capitalizes costs incurred to acquire or develop software for internal use. Capitalized software development costs are amortized using the straight-line method over &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; estimated useful life equal to the lesser of the license term or 4 years. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The amortization expense is recorded in Depreciation and amortization in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Goodwill&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates goodwill for possible impairment at least annually &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;on December 1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwil&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Contract Acquisition Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue. The Company evaluates the recoverability of these costs based on the individual underlying client contracts' forecasted future cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Other Intangible Assets&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and definite-lived&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and non-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;compete&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; agreements (definite-lived)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;from &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;four&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to 11 years.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;its &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;asset group are estimated to be less than its carrying value. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n indefinite&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;li&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ved intangible asset&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;market participant&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Self Insurance Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company self-insures for certain levels of workers' compensation, employee health&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, property&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, errors and omissions, cyber risks,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers' compensation and employee health insurance are included in Accrued employee compensation and benefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other accrued expenses in the accompanying Consolidated Balance Sheets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Restructuring Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Grant Advances&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company receives grants from various government &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;agencies&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of services or Depreciation expense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Income Taxes&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Acco&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;unting for income taxes requires&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria established by current accounting standards.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company accounts for uncertain tax positions using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions as a part of the Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company provides for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Equity-Based Compensation Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of the award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Foreign Currency Translation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The assets and liabilities of the Company's foreign subsidiaries, whose functional currency is not the U.S.&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;D&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated other comprehensive income (loss) within &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;tockholders' &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;E&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quity. Foreign currency transaction gains and losses are included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense), net in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Revenue Recognition&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether the Company achieves, exceeds or fails certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&amp;#8220;VSOE&amp;#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Deferred Revenue and Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;We defer revenue for initial training that occurs upon commencement of a new contract if that training is billed separately because the training is not considered to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;provide&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; standalone value from other services.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the contract as a component of Revenue and Cost of services, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Rent Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &amp;#8220;build-out&amp;#8221; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Asset Retirement Obligations&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Asset retirement obligations relate to legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records all asset retirement obligations at estimated fair value. The Company's asset retirement obligations primarily relate to clauses in its delivery center operating leases which require the Company to return the leased premises to its original condition. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other long-term liabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for an amount other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Recently Issued Accounting Pronouncements&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In April 2014, the Financial Accounting Standards Board (&amp;#8220;FASB&amp;#8221;) issued Accounting Standards Update (&amp;#8220;ASU&amp;#8221;) 2014-08, &amp;#8220;Presentation of Financial Statements and Property, Plant, and Equipment &amp;#8211; Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.&amp;#8221; ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or clas&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;sifications as held for sale, but the Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;does not expect it to have a significant impact on its financial position, results of operation or related disclosures.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In May 2014, the FASB issued ASU 2014-09, &amp;#8220;Revenue from Contracts with Customers.&amp;#8221; ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, ASU 2014-09 specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&amp;#160;15,&amp;#160;2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In June 2014, the FASB issued ASU 2014-12, &amp;#8220;Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Achieved&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; after the Requisite Service Period&amp;#8221;. ASU 2014-12 requires that a performance target that affects vesting and that could be achieved after the requisite service period &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;be&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; treated as a performance condition. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2015, and early adoption is permitted. Beginning in 2016, the Company will apply&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the new guidance as applicable and is currently assessing the impact on the consolidated financial statements.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In August 2014, the FASB issued ASU No. 2014-15, &amp;#8220;Presentation of Financial Statements - Going Concern&amp;#8221;, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote disclosures. This ASU is effective for interim and annual periods beginning on or after December 15, 2016 and early adoption is permitted. The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is evaluating when it will adopt the standard but does not expect it to have a significant &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;impact on its financial position, results of operation or related disclosures.&lt;/font&gt;&lt;/p&gt;</us-gaap:OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock>
  <us-gaap:CashAndCashEquivalentsPolicyTextBlock id="ID_463" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Cash and Cash Equivalents&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company considers all cash and highly liquid short-term investments with an original maturity of 90&amp;#160;days or less to be cash equivalents. The Company manages a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;centralized &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;global treasury function in the United States with a focus on &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;concentrating&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and safeguarding its global cash and cash equivalent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. While &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the majority of the Company's cash is held &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;outside the U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company prefers to hold U.S. Dollars&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in addition to the local currencies of the foreign subsidiaries&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The Company believes that it has effectively mitigated and managed its risk relating to its global cash through its cash management practices, banking partners, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;utilization&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of diversified, high &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quality investments. However, the Company can provide no assurances that it will not sustain losses.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:CashAndCashEquivalentsPolicyTextBlock>
  <us-gaap:PropertyPlantAndEquipmentPolicyTextBlock id="ID_464" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Property, Plant and Equipment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Building&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;25 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;4 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;5 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Lesser of economic useful life (typically 10 years)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;or original lease term&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;3 to 7 years&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of forecasted future cash flows. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:PropertyPlantAndEquipmentPolicyTextBlock>
  <us-gaap:ConsolidationPolicyTextBlock id="ID_465" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Basis of Presentation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; its 80% interest in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, LLC&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and its 80% interest in Peppers &amp;amp; Rogers Group through the third quarter of 2013 when the final 20% interest was repurchased (see Note 2)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;All intercompany balances and transactions have been eliminated in consolidation. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Certain amounts for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; have been reclassified in the Consolidated Financial Statements to conform to the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; presentation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:ConsolidationPolicyTextBlock>
  <us-gaap:GoodwillAndIntangibleAssetsGoodwillPolicy id="ID_466" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Goodwill&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates goodwill for possible impairment at least annually &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;on December 1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwil&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;l&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:GoodwillAndIntangibleAssetsGoodwillPolicy>
  <us-gaap:RevenueRecognitionCustomerAcquisitions id="ID_467" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Contract Acquisition Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue. The Company evaluates the recoverability of these costs based on the individual underlying client contracts' forecasted future cash flows.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:RevenueRecognitionCustomerAcquisitions>
  <us-gaap:GoodwillAndIntangibleAssetsIntangibleAssetsPolicy id="ID_468" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Other Intangible Assets&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and definite-lived&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and non-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;compete&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; agreements (definite-lived)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;from &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;four&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to 11 years.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;its &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;asset group are estimated to be less than its carrying value. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n indefinite&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;li&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ved intangible asset&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;market participant&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:GoodwillAndIntangibleAssetsIntangibleAssetsPolicy>
  <ttec:SelfInsuranceLiabilitiesPolicyTextBlock id="ID_469" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Self Insurance Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company self-insures for certain levels of workers' compensation, employee health&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, property&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, errors and omissions, cyber risks,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers' compensation and employee health insurance are included in Accrued employee compensation and benefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other accrued expenses in the accompanying Consolidated Balance Sheets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</ttec:SelfInsuranceLiabilitiesPolicyTextBlock>
  <us-gaap:CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock id="ID_470" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Restructuring Liabilities&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock>
  <ttec:GrantAdvancesPolicyTextBlock id="ID_471" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Grant Advances&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company receives grants from various government &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;agencies&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of services or Depreciation expense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</ttec:GrantAdvancesPolicyTextBlock>
  <us-gaap:IncomeTaxPolicyTextBlock id="ID_472" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Income Taxes&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Acco&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;unting for income taxes requires&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria established by current accounting standards.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company accounts for uncertain tax positions using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions as a part of the Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company provides for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:IncomeTaxPolicyTextBlock>
  <us-gaap:ShareBasedCompensationOptionAndIncentivePlansPolicy id="ID_473" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Equity-Based Compensation Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of the award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:ShareBasedCompensationOptionAndIncentivePlansPolicy>
  <us-gaap:ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock id="ID_474" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Foreign Currency Translation&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The assets and liabilities of the Company's foreign subsidiaries, whose functional currency is not the U.S.&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;D&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated other comprehensive income (loss) within &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;tockholders' &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;E&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quity. Foreign currency transaction gains and losses are included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense), net in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock>
  <us-gaap:RevenueRecognitionPolicyTextBlock id="ID_475" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Revenue Recognition&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether the Company achieves, exceeds or fails certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&amp;#8220;VSOE&amp;#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met.&lt;/font&gt;&lt;/p&gt;</us-gaap:RevenueRecognitionPolicyTextBlock>
  <us-gaap:RevenueRecognitionDeferredRevenue id="ID_476" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Deferred Revenue and Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;We defer revenue for initial training that occurs upon commencement of a new contract if that training is billed separately because the training is not considered to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;provide&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; standalone value from other services.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the contract as a component of Revenue and Cost of services, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:RevenueRecognitionDeferredRevenue>
  <us-gaap:LeasePolicyTextBlock id="ID_477" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Rent Expense&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &amp;#8220;build-out&amp;#8221; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. &lt;/font&gt;&lt;/p&gt;</us-gaap:LeasePolicyTextBlock>
  <us-gaap:AssetRetirementObligationsPolicy id="ID_478" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Asset Retirement Obligations&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Asset retirement obligations relate to legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records all asset retirement obligations at estimated fair value. The Company's asset retirement obligations primarily relate to clauses in its delivery center operating leases which require the Company to return the leased premises to its original condition. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other long-term liabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for an amount other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.&lt;/font&gt;&lt;/p&gt;</us-gaap:AssetRetirementObligationsPolicy>
  <us-gaap:InternalUseSoftwarePolicy id="ID_479" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Software Development Costs&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company capitalizes costs incurred to acquire or develop software for internal use. Capitalized software development costs are amortized using the straight-line method over &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; estimated useful life equal to the lesser of the license term or 4 years. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The amortization expense is recorded in Depreciation and amortization in the accompanying Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&amp;#160;&lt;/p&gt;</us-gaap:InternalUseSoftwarePolicy>
  <us-gaap:NewAccountingPronouncementsPolicyPolicyTextBlock id="ID_480" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Recently Issued Accounting Pronouncements&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In April 2014, the Financial Accounting Standards Board (&amp;#8220;FASB&amp;#8221;) issued Accounting Standards Update (&amp;#8220;ASU&amp;#8221;) 2014-08, &amp;#8220;Presentation of Financial Statements and Property, Plant, and Equipment &amp;#8211; Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.&amp;#8221; ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or clas&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;sifications as held for sale, but the Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;does not expect it to have a significant impact on its financial position, results of operation or related disclosures.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In May 2014, the FASB issued ASU 2014-09, &amp;#8220;Revenue from Contracts with Customers.&amp;#8221; ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, ASU 2014-09 specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&amp;#160;15,&amp;#160;2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In June 2014, the FASB issued ASU 2014-12, &amp;#8220;Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Achieved&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; after the Requisite Service Period&amp;#8221;. ASU 2014-12 requires that a performance target that affects vesting and that could be achieved after the requisite service period &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;be&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; treated as a performance condition. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2015, and early adoption is permitted. Beginning in 2016, the Company will apply&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the new guidance as applicable and is currently assessing the impact on the consolidated financial statements.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In August 2014, the FASB issued ASU No. 2014-15, &amp;#8220;Presentation of Financial Statements - Going Concern&amp;#8221;, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote disclosures. This ASU is effective for interim and annual periods beginning on or after December 15, 2016 and early adoption is permitted. The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is evaluating when it will adopt the standard but does not expect it to have a significant &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;impact on its financial position, results of operation or related disclosures.&lt;/font&gt;&lt;/p&gt;</us-gaap:NewAccountingPronouncementsPolicyPolicyTextBlock>
  <us-gaap:BusinessCombinationDisclosureTextBlock id="ID_481" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(2)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ACQUISITIONS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;rogenSi&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the third quarter of 2014,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an addition to the Customer Strategy Services (&amp;#8220;CSS&amp;#8221;) segment,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company acquired substantially all operating assets of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;rogenSi Worldwide PTY, Ltd., a global leadership&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, change management, sales,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; performance training and consulting company.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The total purchase price was $3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, subject to certain working capital adjustments, and consists of $1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million in cash at closing and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; an estimated&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $14.5 million in three earn-out payments, contingent on the acquired companies and TeleTech's CSS segment achieving certain agreed earnings before interest, taxes, depreciation and amortization (&amp;#8220;EBITDA&amp;#8221;) targets, as defined in the sale and purchase agreement. Additionally, the estimated purchase price included a $1.8 million hold-back payment for contingencies as defined in the sale and purchase agreement which will be paid in the first quarter of 2016, if required.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The total contingent consideration possible&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; per the sale and purchase agreement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ranges from zero to $17.6 million and the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;earn-out payments are payable in early 2015, 2016 and 2017, based on July 1, 2014 through December 31, 2014, and full year 2015 and 2016 performance, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The fair value of the contingent consideration was measured &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;by applying a probability weighted discounted cash flow model &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 4.6% and expected future value of payments of $15.3 million. The $15.3 million of expected future payments was calculated using &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent consideration was approximately $14.5 million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;During the fourth quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million based on revised estimates noting higher probability of exceeding the EBITDA targets (see Note 10). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of December 31, 2014, the fair value of the contingent consideration was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;15.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million, of which $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million were included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following summarizes the preliminary estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 52px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Preliminary Estimate of Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,670&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,417&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,328&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 578&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,314&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,860&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 43,167&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 708&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued employee compensation and benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,203&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,146&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,845&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,902&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 34,265&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The estimates of fair value of identifiable assets acquired and liabilities assumed are preliminary, pending completion of a valuation, thus are subject to revisions that may result in adjustments to the values presented above.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The rogenSi customer relationships have &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;been estimated based on similar acquisitions and are amortized over &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;an estimated useful life of five years. The goodwill recognized from the rogenSi acquisition &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is estimated to be&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; attributable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, but not limited to,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the acquired workforce &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expected synergies&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; within CSS&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;None&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the tax basis of the acquired intangibles and goodwill will be deductible for income tax purposes. The acquired goodwill and the operating results of rogenSi are reported&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, as its own reporting unit,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; within the CSS segment from the date of acquisition.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Sofica&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the first quarter of 2014,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an addition to the Customer Management Services (&amp;#8220;CMS&amp;#8221;) segment,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company acquired a 100% interest in Sofica Group, a Bulgarian joint stock company (&amp;#8220;Sofica&amp;#8221;). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The purchase price of $14.2 million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;included&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $9.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in cash consideration (including working capital adjustments) and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; an estimated&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $3.8 million in earn-out payments, payable in 2015 and 2016, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contingent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; on Sofica achieving specified EBITDA targets, as defined by the stock purchase agreement.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The total contingent consideration possible &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;per the stock purchase agreement &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ranges from zero to $7.5 million.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.0% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent consideration was approximately $3.8 million. During the third &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and fourth &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quarter&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s of 2014, the Company recorded&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; fair value adjustment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the contingent consideration of $1.8 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $0.6 million, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; based on revised estimates noting higher probability of exceeding the EBITDA targets (see Note &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;). As of December 31, 2014, the fair value of the contingent consideration was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, of which $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million were included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following summarizes the fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date (in thousands): &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 36px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 857&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,175&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 378&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 653&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,336&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 296&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued employee compensation and benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 697&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 664&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 507&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,164&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14,172&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Sofica customer relationships&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; trade name and non-compete agreements have an estimated useful life of six years, three years and five years, respectively.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The goodwill recognized from the Sofica acquisition was attributable primarily to the acquired workforce of Sofica, expected synergies, and other factors. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;None &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of the tax basis of the acquired intangibles and goodwill will be deductible for income tax purposes. The acquired goodwill and the operating results of Sofica are reported within the CMS segment from the date of acquisition.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;WebMetro&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the third quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an addition to the Customer Growth Services (&amp;#8220;CGS&amp;#8221;) segment,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company acquired 100% of WebMetro&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, a California corporation (&amp;#8220;WebMetro&amp;#8221;), a digital marketing agency.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The total purchase price was $17.8 million, including $15.3 million in cash consideration (inclusive of working capital adjustments) and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;an estimated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$2.5 million in earn-out payments, payable in 2014 and 2015, contingent on WebMetro achieving specified EBITDA targets, as defined by the stock purchase agreement.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Comp&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;any &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;wa&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s also obligated to make earn-out payments over the next two years if WebMetro&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; achieve&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; specified EBITDA targets, as defined by the stock purchase agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.3% and expected future value of payments of $2.6 million. The $2.6 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with WebMetro achieving the targeted EBITDA for each earn-out year.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent payments was approximately $2.5 million.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The first contingent &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;payment of $1.0 million was completed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the second quarter of 2014.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; During the third quarter of 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company recorded a fair value adjustment to reduce the contingent consideration by $1.7 million based on revised estimates noting the achievement of the EBITDA target is remote (see Note 10). As of December 31, 2014, the fair value of the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contingent consideration was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;zero.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the third quarter of 2014, the Company finalized its valuation of WebMetro for the acquisition date assets acquired and liabilities assumed. There were no material measurement period adjustments in 2014.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Other Acquisitions&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;iKnowtion&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the first quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as an addition to the CSS segment, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company acquired an 80% interest in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, LLC (&amp;#8220;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#8221;).  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve their return on marketing expenditures in such areas as demand generation, share of wallet, and channel mix optimization.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;total&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; cash consideration paid was $1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company is also obligated to make earn-out payments over the next four years if &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; achieves specified earnings before interest, taxes, depreciation and amortization (&amp;#8220;EBITDA&amp;#8221;) targets, as defined by the purchase and sale agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 21% and expected future value of payments of $4.3 million. The $4.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; achieving the maximum EBITDA targets.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent payments was approximately $2.9 million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The first contingent payment of $1.4 million was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; completed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the first quarter of 2014. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the fair value of the remaining contingent consideration was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, of which $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million were included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the event &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in 2016 for an amount equal to a multiple of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion's&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2015 EBITDA as defined in the purchase and sale agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Refer to Note 17 for more information related to the mandatorily redeemable &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;noncontrolling&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; interest.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Guidon&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the fourth quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an addition to the CSS segment, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company acquired 100% of the stock of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Performance Solutions' (&amp;#8220;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#8221;) parent company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; provides operational consulting services and designs solutions for operational and cultural transformation for global clients.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;total&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; cash consideration paid was $5.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;wa&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s also obligated to make earn-out payments over the next two years if &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; achieve&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; specified EBITDA targets as defined in the stock purchase agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 21% and expected future value of payments of $2.8 million. The $2.8 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; achieving the maximum EBITDA targets.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent payments was approximately $2.1 million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The first contingent &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;payment of $1.4 million was completed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the first quarter of 2014. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;During the first quarter of 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, an agreement was reached in which a fixed final payment was established of $1.0 million which will be paid in the first quarter of 2015. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of December 31, 2014, the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$1.0 million accrual was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; included in Other accrued expenses and Other long-term liabilities in the accompanying Consolidated Balance Sheets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;TSG&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the fourth quarter of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2012,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as an addition to the Customer Technology Services (&amp;#8220;CTS&amp;#8221;) segment, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company acquired &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a 100&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;% &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;interest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Technology Solutions Group, Inc.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (&amp;#8220;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;TSG&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#8221;). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;TSG designs and implements custom communications systems for a variety of business types and size&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;total&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;purchase price was $44.5 million and the total up-front &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;cash consideration paid was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;33.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company is also obligated to make earn-out payments over three years if TSG achieves specified EBITDA targets, as defined by the stock purchase agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 4.6% and expected future value of payments of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;12&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. The $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;12&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million of expected future payments was calculated using a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; bell curve&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; probability weighted EBITDA assessment with&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; highe&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;st&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; probability associated with TSG achieving the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;targeted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; EBITDA &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for each earn-out year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; As of the acquisition date, the fair value of the contingent payments was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The first contingent &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;payment of $5.3 million was completed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the second quarter of 2014. During the second and fourth quarters of 2014, the Company recorded fair value adjustments of $4.0 million and $3.9 million, respectively, to reduce the contingent consideration based on revised estimates noting the achievement of the EBITDA targets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for 2014 and 2015&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are remote (see Note 10). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of December 31, 2014 the fair value of the contingent consideration was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;zero&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Globant&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company signed an agreement effective &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;January 31, 2014 to transfer its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; assets, operations and employees in Argentina to IAFH Global S.A., better know&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;n&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as Globant, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; technology service provider based in Argentina. This action place&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; our assets and employees with a leader focused on developing innovative software products. As part of this agreement, Globant will provide services to TeleTech through their Development Center in Buenos Aires.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Financial Impact of Acquired Businesses&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The acquired businesses &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;purchased in 2014, 2013 and 2012 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;noted &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;above contributed revenues of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;69.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;from operations of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, inclusive of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million of acquired intangible amortization,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to the Company for the years ended December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;</us-gaap:BusinessCombinationDisclosureTextBlock>
  <us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity id="ID_482" contextRef="FROM_Jan01_2014_TO_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember">rogenSi Worldwide PTY, Ltd., a global leadership, change management, sales, performance training and consulting company.</us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_483" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember">The fair value of the contingent consideration was measured by applying a probability weighted discounted cash flow model based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 4.6% and expected future value of payments of $15.3 million. The $15.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:BusinessCombinationContingentConsiderationArrangementsDescription id="ID_484" contextRef="FROM_Jan01_2014_TO_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember">The total contingent consideration possible per the sale and purchase agreement ranges from zero to $17.6 million and the earn-out payments are payable in early 2015, 2016 and 2017, based on July 1, 2014 through December 31, 2014, and full year 2015 and 2016 performance, respectively.</us-gaap:BusinessCombinationContingentConsiderationArrangementsDescription>
  <us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock id="ID_485" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 52px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Preliminary Estimate of Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,670&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,417&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,328&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 578&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,314&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,860&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 43,167&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 708&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued employee compensation and benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,203&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,146&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,845&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 8,902&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 34,265&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock>
  <ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships id="ID_486" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">9314000</ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships>
  <us-gaap:Goodwill id="ID_487" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">20860000</us-gaap:Goodwill>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables id="ID_488" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">6417000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment id="ID_489" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">578000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents id="ID_490" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">2670000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets id="ID_491" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">3328000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets id="ID_492" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">43167000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable id="ID_493" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">708000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities id="ID_494" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">1146000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther id="ID_495" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">4845000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities id="ID_496" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">8902000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_497" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">34265000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
  <us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_498" decimals="-3" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">2203000</us-gaap:EmployeeRelatedLiabilitiesCurrent>
  <us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity id="ID_499" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages.</us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_500" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.0% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:BusinessCombinationContingentConsiderationArrangementsDescription id="ID_501" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">The total contingent consideration possible per the stock purchase agreement ranges from zero to $7.5 million. Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required.</us-gaap:BusinessCombinationContingentConsiderationArrangementsDescription>
  <us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock id="ID_502" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 36px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisition Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 857&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,175&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 378&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 653&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,336&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts payable &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 296&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued employee compensation and benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 697&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accrued expenses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 664&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 507&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,164&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total purchase price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14,172&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 96px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:96px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents id="ID_503" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">857000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables id="ID_504" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">3175000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets id="ID_505" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">378000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment id="ID_506" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">653000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment>
  <ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships id="ID_507" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">4915000</ttec:BusinessAcquisitionPurchasePriceAllocationCustomerRelationships>
  <us-gaap:Goodwill id="ID_508" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">6358000</us-gaap:Goodwill>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets id="ID_509" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">16336000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable id="ID_510" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">296000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable>
  <us-gaap:EmployeeRelatedLiabilitiesCurrent id="ID_511" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">697000</us-gaap:EmployeeRelatedLiabilitiesCurrent>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities id="ID_512" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">664000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther id="ID_513" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">507000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities id="ID_514" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">2164000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_515" decimals="-3" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">14172000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_516" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_WebmetroMember">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.3% and expected future value of payments of $2.6 million. The $2.6 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with WebMetro achieving the targeted EBITDA for each earn-out year.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity id="ID_517" contextRef="FROM_Jan01_2012_TO_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember">iKnowtion integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve their return on marketing expenditures in such areas as demand generation, share of wallet, and channel mix optimization.</us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_518" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_IknowtionMember">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 21% and expected future value of payments of $4.3 million. The $4.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with iKnowtion achieving the maximum EBITDA targets.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity id="ID_519" contextRef="FROM_Jan01_2012_TO_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember">Guidon provides operational consulting services and designs solutions for operational and cultural transformation for global clients.</us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_520" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_GuidonMember">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 21% and expected future value of payments of $2.8 million. The $2.8 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with Guidon achieving the maximum EBITDA targets.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity id="ID_521" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember">TSG designs and implements custom communications systems for a variety of business types and sizes.</us-gaap:BusinessAcquisitionDescriptionOfAcquiredEntity>
  <ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique id="ID_522" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 4.6% and expected future value of payments of $12.2 million. The $12.2 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with TSG achieving the targeted EBITDA for each earn-out year.</ttec:BusinessAcquisitionAcquiredLiabilitiesValuationTechnique>
  <us-gaap:NonmonetaryTransactionNameOfCounterparty id="ID_523" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_GlobantMember">The Company signed an agreement effective January 31, 2014 to transfer its assets, operations and employees in Argentina to IAFH Global S.A., better known as Globant, a technology service provider based in Argentina. This action placed our assets and employees with a leader focused on developing innovative software products. As part of this agreement, Globant will provide services to TeleTech through their Development Center in Buenos Aires.</us-gaap:NonmonetaryTransactionNameOfCounterparty>
  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_524" contextRef="FROM_Jan01_2014_TO_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember">2014-08-08</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife id="ID_525" contextRef="FROM_Jan01_2014_TO_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember">P5Y0M0D</us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife>
  <us-gaap:FairValueInputsDiscountRate id="ID_526" decimals="4" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="Pure">0.050</us-gaap:FairValueInputsDiscountRate>
  <us-gaap:FairValueInputsDiscountRate id="ID_527" decimals="4" contextRef="FROM_Jan01_2013_TO_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="Pure">0.053</us-gaap:FairValueInputsDiscountRate>
  <us-gaap:FairValueInputsDiscountRate id="ID_528" decimals="4" contextRef="FROM_Jan01_2012_TO_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="Pure">0.210</us-gaap:FairValueInputsDiscountRate>
  <us-gaap:FairValueInputsDiscountRate id="ID_529" decimals="4" contextRef="FROM_Jan01_2012_TO_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember" unitRef="Pure">0.210</us-gaap:FairValueInputsDiscountRate>
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  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_531" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember">2014-01-28</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_532" decimals="4" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="Pure">1.00</us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_533" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">9400000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment id="ID_534" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">1000000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses id="ID_535" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">2800000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities id="ID_536" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">3500000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities>
  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_537" contextRef="FROM_Jan01_2013_TO_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember">2013-08-09</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_538" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD">17800000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_539" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD">15300000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_540" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD">2600000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_541" decimals="-5" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="USD">2500000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_542" contextRef="FROM_Jan01_2012_TO_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember">2012-02-27</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_543" decimals="4" contextRef="AS_OF_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="Pure">0.80</us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_544" decimals="-5" contextRef="AS_OF_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="USD">1200000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_545" decimals="-5" contextRef="AS_OF_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="USD">4300000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_546" decimals="-5" contextRef="AS_OF_Feb27_2012_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="USD">2900000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses id="ID_547" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="USD">1800000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities id="ID_548" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_IknowtionMember" unitRef="USD">500000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities>
  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_549" contextRef="FROM_Jan01_2012_TO_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember">2012-10-04</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_550" decimals="4" contextRef="AS_OF_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember" unitRef="Pure">1.00</us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_551" decimals="-5" contextRef="AS_OF_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember" unitRef="USD">5700000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_552" decimals="-5" contextRef="AS_OF_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember" unitRef="USD">2800000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_553" decimals="-5" contextRef="AS_OF_Oct04_2012_us-gaap_BusinessAcquisitionAxis_GuidonMember" unitRef="USD">2100000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1 id="ID_554" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember">2012-12-31</us-gaap:BusinessAcquisitionDateOfAcquisitionAgreement1>
  <us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_555" decimals="4" contextRef="AS_OF_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="Pure">1.00</us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
  <us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet id="ID_556" decimals="-5" contextRef="AS_OF_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="USD">44500000</us-gaap:BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_557" decimals="-5" contextRef="AS_OF_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="USD">33300000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_558" decimals="-5" contextRef="AS_OF_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="USD">12200000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_559" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1400000</us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
  <ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_560" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">400000</ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
  <ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_561" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4200000</ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
  <us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_562" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">10000000</us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
  <us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_563" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">91900000</us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
  <us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual id="ID_564" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">7700000</us-gaap:BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual>
  <ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition id="ID_565" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">6300000</ttec:BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_566" decimals="-5" contextRef="AS_OF_Dec31_2012_us-gaap_BusinessAcquisitionAxis_TechnologySolutionsGroupMember" unitRef="USD">11100000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_567" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">69100000</us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
  <us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual id="ID_568" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">8900000</us-gaap:BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual>
  <us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife id="ID_569" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember">P6Y0M0D</us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife>
  <us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife id="ID_570" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember">P3Y0M0D</us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife>
  <us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife id="ID_571" contextRef="FROM_Jan01_2014_TO_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_NoncompeteAgreementsMember">P5Y0M0D</us-gaap:AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife>
  <ttec:UpFrontCashConsiderationPaidAcquiredEntity id="ID_572" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">18000000</ttec:UpFrontCashConsiderationPaidAcquiredEntity>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_573" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">14500000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment id="ID_574" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">1800000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_575" decimals="-5" contextRef="AS_OF_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">15300000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:FairValueInputsDiscountRate id="ID_576" decimals="4" contextRef="FROM_Jan01_2014_TO_Aug08_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="Pure">0.046</us-gaap:FairValueInputsDiscountRate>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses id="ID_577" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">6400000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses>
  <ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities id="ID_578" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_BusinessAcquisitionAxis_RogensiMember" unitRef="USD">8800000</ttec:BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_579" decimals="-5" contextRef="AS_OF_Jan28_2014_us-gaap_BusinessAcquisitionAxis_SoficaMember" unitRef="USD">4000000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
  <us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired id="ID_580" decimals="4" contextRef="AS_OF_Aug09_2013_us-gaap_BusinessAcquisitionAxis_WebmetroMember" unitRef="Pure">1.00</us-gaap:BusinessAcquisitionPercentageOfVotingInterestsAcquired>
  <us-gaap:SegmentReportingDisclosureTextBlock id="ID_581" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(3)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;SEGMENT INFORMATION&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company report&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the following four segments:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the CMS segment includes the customer experience delivery solutions which integrate innovative technology with highly-trained customer experience professionals to optimize the customer experience across all channels and all stages of the customer lifecycle from an onshore, offshore or work-from-home environment;&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the CGS segment provides technology-enabled sales and marketing solutions that support revenue generation across the customer lifecycle, including  sales advisory, search engine optimization, digital demand generation, lead qualification, and acquisition sales, growth and retention services;&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the CTS segment includes operational and design consulting, systems integration, and cloud and on-premise managed services, the requirements needed to design, deliver and maintain best-in-class multichannel customer engagement platforms; and&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; CSS segment provides professional services in customer experience strategy, customer intelligence analytics, system and operational process optimization, and culture development and knowledge management.&lt;/font&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company allocates to each segment its portion of corporate operating expenses. All intercompany transactions between the reported segments for the periods presented have been eliminated.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following tables present certain financial data by segment (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,497&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,497&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,577&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 76,792&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 115,434&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 115,434&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,048&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,255&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 139,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (36)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 139,182&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,519&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 63,668&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 63,668&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,424&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,909&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,241,817&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (36)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,241,781&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 56,538&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 96,475&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 892,145&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,262)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 890,883&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 33,884&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 75,689&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,996&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,996&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,024&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,769&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (284)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,485&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,201&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,965&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 49,643&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (850)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 48,793&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,852&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,721&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,195,553&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,396)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,193,157&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 46,064&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,399&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,774&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,774&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 32,714&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 60,271&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,846&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (74)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,772&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,904&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,258&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,430&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,582)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 96,848&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,026&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 15,714&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 43,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 41,587&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,522&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 302&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,169,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (6,427)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,162,981&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 41,166&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 78,545&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="9"  style="width: 330px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of and for the Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Capital Expenditures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 49,630&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,007&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 32,736&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,421&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,983&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 14,423&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,450&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,390&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 393&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 486&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 544&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 67,641&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 50,364&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,653&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total Assets&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 514,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 554,015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 588,627&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 88,394&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 86,416&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 54,164&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 159,441&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 157,040&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 89,683&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 44,871&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 56,339&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 852,475&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 842,342&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 851,630&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Goodwill&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,871&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,819&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 20,288&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 30,395&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 24,439&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 42,153&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 29,730&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 10,087&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 11,361&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 128,705&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 102,743&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 98,241&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following tables present certain financial data based upon the geographic location where the services are provided (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of and for the &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 603,297&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 556,239&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 474,236&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 348,339&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 354,942&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 334,541&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 172,270&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 176,906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 188,071&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 83,944&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 72,644&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 111,304&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 28,294&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 18,489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 17,652&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,637&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,937&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 37,177&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,241,781&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,193,157&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,162,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 382,508&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 337,311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 311,904&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 119,482&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,123&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 107,676&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 67,193&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 75,618&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 70,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,367&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 12,311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 8,767&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 26,502&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 28,195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 29,884&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,299&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 20,941&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,908&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;628,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;575,499&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;555,054&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 27,728&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 34,891&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 35,978&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,202&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,124&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,456&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,299&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,696&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 692&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 887&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,309&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 779&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,004&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 271&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 38&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 95&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;36,658&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;45,726&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;46,784&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:SegmentReportingDisclosureTextBlock>
  <us-gaap:ScheduleOfSegmentReportingInformationBySegmentTextBlock id="ID_582" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,497&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,497&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,577&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 76,792&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 115,434&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 115,434&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,048&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,255&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 139,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (36)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 139,182&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,519&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 63,668&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 63,668&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,424&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 7,909&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,241,817&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (36)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,241,781&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 56,538&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 96,475&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 892,145&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,262)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 890,883&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 33,884&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 75,689&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,996&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,996&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,024&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,769&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (284)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,485&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,201&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,965&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 49,643&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (850)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 48,793&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,852&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,721&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,195,553&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,396)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,193,157&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 46,064&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,399&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Year Ended December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Gross Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Intersegment Sales&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Net Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Depreciation &amp;amp; Amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Income from Operations&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,774&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 923,774&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 32,714&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 60,271&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,846&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (74)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 100,772&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,904&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 2,258&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,430&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (4,582)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 96,848&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,026&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 15,714&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 43,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 41,587&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,522&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 302&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,169,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (6,427)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,162,981&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 41,166&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 78,545&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="9"  style="width: 330px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:330px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of and for the Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Capital Expenditures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 49,630&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,007&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 32,736&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,421&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,983&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 14,423&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 6,450&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 3,390&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 393&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 486&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 544&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 67,641&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 50,364&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 40,653&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total Assets&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 514,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 554,015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; 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88,394&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 86,416&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 54,164&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; 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text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 157,040&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 152,500&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 89,683&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 44,871&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 56,339&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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  <us-gaap:Assets id="ID_653" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">514957000</us-gaap:Assets>
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  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_663" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">6450000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_664" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">486000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:Assets id="ID_665" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">554015000</us-gaap:Assets>
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  <us-gaap:Goodwill id="ID_669" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">19819000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_670" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">30128000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_671" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">42709000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_672" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">10087000</us-gaap:Goodwill>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_673" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">32736000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_674" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">3983000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_675" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">3390000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:PaymentsToAcquirePropertyPlantAndEquipment id="ID_676" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">544000</us-gaap:PaymentsToAcquirePropertyPlantAndEquipment>
  <us-gaap:Assets id="ID_677" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">588627000</us-gaap:Assets>
  <us-gaap:Assets id="ID_678" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">54164000</us-gaap:Assets>
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  <us-gaap:Assets id="ID_681" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">851630000</us-gaap:Assets>
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  <us-gaap:Goodwill id="ID_683" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">20288000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_684" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">42153000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_685" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">11361000</us-gaap:Goodwill>
  <us-gaap:Goodwill id="ID_686" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">24439000</us-gaap:Goodwill>
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354,942&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 334,541&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 172,270&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 176,906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 188,071&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 83,944&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 72,644&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 111,304&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 28,294&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 18,489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 17,652&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,637&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,937&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 37,177&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,241,781&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,193,157&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1,162,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 382,508&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 337,311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 311,904&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 119,482&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 101,123&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 107,676&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 67,193&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 75,618&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 70,915&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 13,367&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 12,311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 8,767&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 26,502&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 28,195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 29,884&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 19,299&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 20,941&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 25,908&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;628,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;575,499&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;555,054&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 27,728&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 34,891&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 35,978&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,202&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,408&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,124&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Latin America&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,456&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 5,299&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 4,696&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Europe / Middle East / Africa&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 692&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 311&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 887&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Asia Pacific&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,309&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 779&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 1,004&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 271&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 38&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 95&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;36,658&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;45,726&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;46,784&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 19px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock>
  <us-gaap:SalesRevenueServicesNet id="ID_688" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">603297000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_689" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">348339000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_690" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">172270000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_691" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">83944000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_692" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">28294000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_693" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">5637000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_694" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">556239000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_695" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">354942000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_696" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">176906000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_697" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">72644000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_698" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">18489000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_699" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">13937000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_700" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">474236000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_701" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">334541000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_702" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">188071000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_703" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">111304000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_704" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">17652000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:SalesRevenueServicesNet id="ID_705" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">37177000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_706" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">67193000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_707" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">19299000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_708" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">119482000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_709" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">13367000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_710" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">26502000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_711" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">382508000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_712" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">337311000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_713" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">101123000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_714" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">75618000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_715" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">12311000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_716" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">28195000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_717" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">20941000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_718" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">311904000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_719" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">25908000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_720" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">29884000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_721" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">70915000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_722" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">8767000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_723" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">107676000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:OtherAssetsNoncurrent id="ID_724" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">35978000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_725" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">4124000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_726" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">4696000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_727" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">887000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_728" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">1004000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_729" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">95000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_730" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">34891000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_731" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">4408000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_732" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">5299000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_733" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">311000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_734" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">779000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_735" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_UnitedStatesMember" unitRef="USD">27728000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_736" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_PhilippinesMember" unitRef="USD">5202000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_737" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_LatinAmericaMember" unitRef="USD">1456000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_738" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_EuropeMiddleEastAfricaMember" unitRef="USD">692000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_739" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_AsiaPacificMember" unitRef="USD">1309000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_740" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">271000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:OtherAssetsNoncurrent id="ID_741" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_StatementGeographicalAxis_CanadaMember" unitRef="USD">38000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_742" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">555054000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:OtherAssetsNoncurrent id="ID_743" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">46784000</us-gaap:OtherAssetsNoncurrent>
  <us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock id="ID_744" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Accounts receivable, net in the accompanying Consolidated Balance She&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ets consists of the following (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in thousands): &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 426px; text-align:left;border-color:#000000;min-width:426px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;279,857&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;239,914&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 426px; text-align:left;border-color:#000000;min-width:426px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less:  Allowance for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,425)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,815)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;276,432&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;236,099&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Activity in the Company's Allowance for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;oubtful &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccounts consists of the following (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 264px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:264px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,815&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,635&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,559&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Provision for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 633&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 695&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 368&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Uncollectible receivables written-off&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (681)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (315)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (209)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Effect of foreign currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (342)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (200)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (83)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,425&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,815&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,635&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Significant Clients&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;had one client&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that contributed in excess of 10% of total revenue in the year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. This client operates in the communications industry and is included in the Customer &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Management&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Services segment. The revenue from this client as a percentage of total revenue was as follows:&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 13px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 170px; text-align:left;border-color:#000000;min-width:170px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Telecommunications client&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;11%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;12%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;10%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="10"  style="width: 506px; text-align:left;border-color:#000000;min-width:506px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable from this client was as follows (in thousands):&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 170px; text-align:left;border-color:#000000;min-width:170px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Telecommunications client&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,400&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 24,120&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,471&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The loss of one or more of its significant clients could have a material adverse effect on the Company's business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company's credit risk, management performs periodic credit evaluations of its clients and maintains allowances for uncollectible accounts and may require pre-payment for services. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exists as of December 31, 2014.&lt;/font&gt;&lt;/p&gt;</us-gaap:LoansNotesTradeAndOtherReceivablesDisclosureTextBlock>
  <us-gaap:ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock id="ID_745" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 426px; text-align:left;border-color:#000000;min-width:426px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;279,857&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;239,914&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 426px; text-align:left;border-color:#000000;min-width:426px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less:  Allowance for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,425)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,815)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accounts receivable, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;276,432&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;236,099&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 414px; text-align:left;border-color:#000000;min-width:414px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock>
  <us-gaap:AccountsReceivableGrossCurrent id="ID_746" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">279857000</us-gaap:AccountsReceivableGrossCurrent>
  <us-gaap:AccountsReceivableGrossCurrent id="ID_747" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">239914000</us-gaap:AccountsReceivableGrossCurrent>
  <us-gaap:AllowanceForDoubtfulAccountsReceivableCurrent id="ID_748" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">3425000</us-gaap:AllowanceForDoubtfulAccountsReceivableCurrent>
  <us-gaap:AllowanceForDoubtfulAccountsReceivableCurrent id="ID_749" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">3815000</us-gaap:AllowanceForDoubtfulAccountsReceivableCurrent>
  <ttec:AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock id="ID_750" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 264px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:264px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,815&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,635&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,559&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Provision for doubtful accounts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 633&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 695&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 368&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Uncollectible receivables written-off&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (681)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (315)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (209)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Effect of foreign currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (342)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (200)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (83)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance, end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,425&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,815&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,635&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock>
  <ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance id="ID_751" decimals="-3" contextRef="AS_OF_Dec31_2011" unitRef="USD">3559000</ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance>
  <ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts id="ID_752" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-83000</ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts>
  <us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs id="ID_753" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-209000</us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs>
  <ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance id="ID_754" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">3635000</ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance>
  <us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs id="ID_755" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-315000</us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs>
  <ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts id="ID_756" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-200000</ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts>
  <us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs id="ID_757" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-681000</us-gaap:AllowanceForDoubtfulAccountsReceivableWriteOffs>
  <ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts id="ID_758" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-342000</ttec:EffectOfForeignCurrencyAllowanceForDoubtfulAccounts>
  <ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance id="ID_759" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">3815000</ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance>
  <ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance id="ID_760" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">3425000</ttec:AllowanceForDoubtfulAccountsReceivableRollforwardBalance>
  <us-gaap:ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock id="ID_761" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 13px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 170px; text-align:left;border-color:#000000;min-width:170px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Telecommunications client&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;11%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;12%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;10%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock>
  <us-gaap:ConcentrationRiskPercentage1 id="ID_762" decimals="4" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_ConcentrationRiskByBenchmarkAxis_SalesMember" unitRef="Pure">0.11</us-gaap:ConcentrationRiskPercentage1>
  <us-gaap:ConcentrationRiskPercentage1 id="ID_763" decimals="4" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_ConcentrationRiskByBenchmarkAxis_SalesMember" unitRef="Pure">0.12</us-gaap:ConcentrationRiskPercentage1>
  <us-gaap:ConcentrationRiskPercentage1 id="ID_764" decimals="4" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_ConcentrationRiskByBenchmarkAxis_SalesMember" unitRef="Pure">0.10</us-gaap:ConcentrationRiskPercentage1>
  <ttec:ScheduleOfAccountsReceivableBySignificantClientTableTextBlock id="ID_765" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="10"  style="width: 506px; text-align:left;border-color:#000000;min-width:506px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accounts receivable from this client was as follows (in thousands):&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31, &lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 170px; text-align:left;border-color:#000000;min-width:170px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Telecommunications client&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,400&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 24,120&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,471&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfAccountsReceivableBySignificantClientTableTextBlock>
  <ttec:EntityWideAccountsReceivableMajorCustomerAmount id="ID_766" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">38400000</ttec:EntityWideAccountsReceivableMajorCustomerAmount>
  <ttec:EntityWideAccountsReceivableMajorCustomerAmount id="ID_767" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">24120000</ttec:EntityWideAccountsReceivableMajorCustomerAmount>
  <ttec:EntityWideAccountsReceivableMajorCustomerAmount id="ID_768" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">25471000</ttec:EntityWideAccountsReceivableMajorCustomerAmount>
  <us-gaap:PropertyPlantAndEquipmentDisclosureTextBlock id="ID_769" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(5)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;PROPERTY, PLANT AND EQUIPMENT&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Property, plant and equipment consisted of the following (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 205px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 90px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:90px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Land and buildings&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,833&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,833&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 334,127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 297,567&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,925&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 39,238&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 57,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,638&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 158,844&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 148,890&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Motor vehicles&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 175&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 188&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Construction-in-progress and other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 36&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 145&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 628,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 575,499&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less: Accumulated depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (478,139)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (448,780)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150,212&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 126,719&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:79px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Depreciation and amortization expense for property, plant and equipment was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;46.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;38.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;37.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended December 31, 2014, 2013 and 2012, respectively.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;</us-gaap:PropertyPlantAndEquipmentDisclosureTextBlock>
  <us-gaap:PropertyPlantAndEquipmentTextBlock id="ID_770" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 205px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:205px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 90px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:90px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 97px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Land and buildings&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,833&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,833&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Computer equipment and software&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 334,127&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 297,567&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Telephone equipment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,925&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 39,238&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Furniture and fixtures&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 57,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,638&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Leasehold improvements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 158,844&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 148,890&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Motor vehicles&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 175&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 188&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Construction-in-progress and other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 36&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 145&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 628,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 575,499&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 408px; text-align:left;border-color:#000000;min-width:408px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Less: Accumulated depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (478,139)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (448,780)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Property, plant and equipment, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150,212&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 126,719&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 79px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:79px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:PropertyPlantAndEquipmentTextBlock>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_771" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_VehiclesMember" unitRef="USD">175000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_772" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">628351000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_773" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_EquipmentMember" unitRef="USD">38925000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_774" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_TechnologyEquipmentMember" unitRef="USD">334127000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_775" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_ConstructionInProgressMember" unitRef="USD">36000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_776" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_FurnitureAndFixturesMember" unitRef="USD">57411000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_777" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_LandAndBuildingMember" unitRef="USD">38833000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_778" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_PropertyPlantAndEquipmentByTypeAxis_LeaseholdImprovementsMember" unitRef="USD">158844000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment id="ID_779" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">478139000</us-gaap:AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_780" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_LandAndBuildingMember" unitRef="USD">38833000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_781" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_TechnologyEquipmentMember" unitRef="USD">297567000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_782" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_EquipmentMember" unitRef="USD">39238000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_783" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_FurnitureAndFixturesMember" unitRef="USD">50638000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_784" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_LeaseholdImprovementsMember" unitRef="USD">148890000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_785" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_VehiclesMember" unitRef="USD">188000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_786" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_PropertyPlantAndEquipmentByTypeAxis_ConstructionInProgressMember" unitRef="USD">145000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:PropertyPlantAndEquipmentGross id="ID_787" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">575499000</us-gaap:PropertyPlantAndEquipmentGross>
  <us-gaap:AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment id="ID_788" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">448780000</us-gaap:AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment>
  <us-gaap:Depreciation id="ID_789" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">46900000</us-gaap:Depreciation>
  <us-gaap:Depreciation id="ID_790" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">38700000</us-gaap:Depreciation>
  <us-gaap:Depreciation id="ID_791" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">37400000</us-gaap:Depreciation>
  <us-gaap:GoodwillDisclosureTextBlock id="ID_792" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;GOODWILL&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Goodwill consisted of the fo&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;llowing (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 38px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,      2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions / Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Deconsolidation of Subsidiary&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,      2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 19,819&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 6,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (306)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 25,871&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 267&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,395&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 10,087&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 21,210&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,567)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 29,730&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 102,743&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 27,835&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,873)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 128,705&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 38px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions / Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Deconsolidation of Subsidiary&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 20,288&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (469)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 19,819&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 24,439&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 5,689&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,153&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 478&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 78&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 11,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,274)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 10,087&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 98,241&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 6,167&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,274)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (391)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 102,743&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Impairment&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:6pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has eleven reporting units with goodwill and performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;During 2014, the Company identified indicators of impairment for the TSG reporting unit, including lower revenues and profits than had been anticipated at the time of the acquisition and the 2014 budget/forecast. Upon identification of the impairment indicators, we completed a quantitative assessment of goodwill (Step 1 of the goodwill impairment analysis). The carrying value of TSG was $34.1 million at December 1, 2014, including $23.0 million of goodwill. Based on our assessment, the estimated fair value of the TSG reporting unit exceeded its carrying value by approximately 19.0%. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management's assumptions about expected revenues and future cash flows and available market information for comparable companies.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:6pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the annual goodwill impairment analysis, the Company elected to perform a Step 1 evaluation for all of its reporting units, which includes comparing a reporting unit's estimated fair value to its carrying value. The determination of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term growth rates for the businesses, the useful lives over which the cash flows will occur and determination of appropriate discount rates (based in part on the Company's weighted average cost of capital). Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December 1, 2014, the date of the annual impairment testing, the Company concluded that the fair values of all reporting units were in excess of their respective carrying values and the goodwill for those reporting units was not impaired. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:6pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The process of evaluating the fair value of the reporting units is highly subjective and requires significant judgment and estimates as the reporting units operate in a number of markets and geographical regions. We used an income approach to determine our best estimates of fair value which incorporated the following significant assumptions: &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:0pt'&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Revenue projections, including revenue growth during the forecast periods ranging from 3% to 20%;&lt;/font&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style='margin-top:0pt; margin-bottom:0pt'&gt;&lt;/p&gt;&lt;ul&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;EBITDA margin projections held flat over the forecast periods ranging from 10% to 15%;&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Estimated income tax rates of 27% to 40%;&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Estimated capital expenditures ranging from $0.1 million to $24 million; and&lt;/font&gt;&lt;/li&gt;&lt;li style="margin-left:36px;list-style:disc;"&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Discount rates ranging from 12% to 17% based on various inputs, including the risks associated with the specific reporting units as well as their revenue growth and EBITDA margin assumptions. &lt;/font&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As noted above, the Company has concluded that goodwill for all reporting units was not impaired at December 1, 2014.&amp;#160;While no impairment indicators were identified, due to the small margin of fair value in excess of carrying value for two reporting units, Revana (approximately 6.0%) and WebMetro (approximately 11%) , these reporting units remain at considerable risk for future impairment if projected operating results are not met or other inputs into the fair value measurement change.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;If all assumptions are held constant, a 1% increase in the discount rate would result in approximately $4.5 million decrease in the estimated fair value of the Revana reporting unit. A 5% percentage annual decrease in the projected revenue over the forecast period would result in a $9.2 million decrease in the estimated fair value of the Revana reporting unit. Such a change in either of these assumptions individually would have resulted in the Revana reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;If all assumptions are held constant, a 1.5% point increase in the discount rate would result in approximately $2.8 million decrease in the estimated fair value of the WebMetro reporting unit. A 5% annual decrease in the projected revenue over the forecast period would result in a $3.3 million decrease in the estimated fair value of the WebMetro reporting unit. Such a change in either of these assumptions individually would have resulted in the WebMetro reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014. &lt;/font&gt;&lt;/p&gt;</us-gaap:GoodwillDisclosureTextBlock>
  <us-gaap:ScheduleOfGoodwillTextBlock id="ID_793" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 38px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,      2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions / Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Deconsolidation of Subsidiary&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,      2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 19,819&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 6,358&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (306)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 25,871&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 267&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,395&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 10,087&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 21,210&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,567)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 29,730&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 102,743&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 27,835&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,873)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 128,705&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 38px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions / Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Impairments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Deconsolidation of Subsidiary&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 20,288&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (469)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 19,819&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Growth Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 24,439&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 5,689&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Technology Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,153&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 478&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 78&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 42,709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 11,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,274)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 10,087&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 12px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 98,241&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 6,167&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (1,274)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; (391)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"&gt; 102,743&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfGoodwillTextBlock>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_794" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">478000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_795" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">0</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_796" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">6167000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillTranslationAdjustments id="ID_797" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">-469000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:GoodwillTranslationAdjustments id="ID_798" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-391000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_799" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">267000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_800" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">0</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_801" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">27835000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillTranslationAdjustments id="ID_802" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">-306000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:GoodwillTranslationAdjustments id="ID_803" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-1873000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_804" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">6358000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_805" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">21210000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillTranslationAdjustments id="ID_806" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">-1567000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:GoodwillAcquiredDuringPeriod id="ID_807" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">5689000</us-gaap:GoodwillAcquiredDuringPeriod>
  <us-gaap:GoodwillOtherChanges id="ID_808" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">-1274000</us-gaap:GoodwillOtherChanges>
  <us-gaap:GoodwillOtherChanges id="ID_809" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-1274000</us-gaap:GoodwillOtherChanges>
  <us-gaap:GoodwillTranslationAdjustments id="ID_810" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_ComponentsOfReportableSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">78000</us-gaap:GoodwillTranslationAdjustments>
  <us-gaap:ValuationAllowanceMethodologiesAndAssumptions id="ID_811" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_RevanaMember">If all assumptions are held constant, a 1% increase in the discount rate would result in approximately $4.5 million decrease in the estimated fair value of the Revana reporting unit. A 5% percentage annual decrease in the projected revenue over the forecast period would result in a $9.2 million decrease in the estimated fair value of the Revana reporting unit. Such a change in either of these assumptions individually would have resulted in the Revana reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014.</us-gaap:ValuationAllowanceMethodologiesAndAssumptions>
  <us-gaap:ValuationAllowanceMethodologiesAndAssumptions id="ID_812" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_WebmetroMember">If all assumptions are held constant, a 1.5% point increase in the discount rate would result in approximately $2.8 million decrease in the estimated fair value of the WebMetro reporting unit. A 5% annual decrease in the projected revenue over the forecast period would result in a $3.3 million decrease in the estimated fair value of the WebMetro reporting unit. Such a change in either of these assumptions individually would have resulted in the WebMetro reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014.</us-gaap:ValuationAllowanceMethodologiesAndAssumptions>
  <us-gaap:ValuationAllowanceMethodologiesAndAssumptions id="ID_813" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_TechnologySolutionsGroupMember">During 2014, the Company identified indicators of impairment for the TSG reporting unit, including lower revenues and profits than had been anticipated at the time of the acquisition and the 2014 budget/forecast. Upon identification of the impairment indicators, we completed a quantitative assessment of goodwill (Step 1 of the goodwill impairment analysis). The carrying value of TSG was $34.1 million at December 1, 2014, including $23.0 million of goodwill. Based on our assessment, the estimated fair value of the TSG reporting unit exceeded its carrying value by approximately 19.0%. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management's assumptions about expected revenues and future cash flows and available market information for comparable companies.</us-gaap:ValuationAllowanceMethodologiesAndAssumptions>
  <ttec:FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue id="ID_814" contextRef="FROM_Jan01_2014_TO_Dec31_2014">For the annual goodwill impairment analysis, the Company elected to perform a Step 1 evaluation for all of its reporting units, which includes comparing a reporting unit&amp;#8217;s estimated fair value to its carrying value. The determination of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term growth rates for the businesses, the useful lives over which the cash flows will occur and determination of appropriate discount rates (based in part on the Company&amp;#8217;s weighted average cost of capital). Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December 1, 2014, the date of the annual impairment testing, the Company concluded that the fair values of all reporting units were in excess of their respective carrying values and the goodwill for those reporting units was not impaired.
The process of evaluating the fair value of the reporting units is highly subjective and requires significant judgment and estimates as the reporting units operate in a number of markets and geographical regions. We used an income approach to determine our best estimates of fair value which incorporated the following significant assumptions:
Revenue projections, including revenue growth during the forecast periods ranging from 3% to 20%;
EBITDA margin projections held flat over the forecast periods ranging from 10% to 15%;
Estimated income tax rates of 27% to 40%;
Estimated capital expenditures ranging from $0.1 million to $24 million; and
Discount rates ranging from 12% to 17% based on various inputs, including the risks associated with the specific reporting units as well as their revenue growth and EBITDA margin assumptions.
As noted above, the Company has concluded that goodwill for all reporting units was not impaired at December 1, 2014.&amp;#160;While no impairment indicators were identified, due to the small margin of fair value in excess of carrying value for two reporting units, Revana (approximately 6.0%) and WebMetro (approximately 11%) , these reporting units remain at considerable risk for future impairment if projected operating results are not met or other inputs into the fair value measurement change.</ttec:FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue>
  <ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk id="ID_815" decimals="4" contextRef="AS_OF_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_TechnologySolutionsGroupMember" unitRef="Pure">0.19</ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk>
  <ttec:GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue id="ID_816" decimals="-5" contextRef="AS_OF_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_TechnologySolutionsGroupMember" unitRef="USD">23000000</ttec:GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue>
  <ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk id="ID_817" decimals="4" contextRef="AS_OF_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_RevanaMember" unitRef="Pure">0.09</ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk>
  <ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk id="ID_818" decimals="4" contextRef="AS_OF_Dec31_2014_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis_WebmetroMember" unitRef="Pure">0.11</ttec:GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk>
  <ttec:ContractAcquisitionCostsDisclosureTextBlock id="ID_819" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;CONTRACT ACQUISITION COSTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Contract acquisition costs, net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, which are included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; long-term assets in the accompanying Consolidated Balance Sheets,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; consisted of the following (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contract acquisition costs, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,415&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,278&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,187)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,636)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,228&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,642&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Amortization of contract acquisition costs recorded as a reduction to Revenue was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million for the years ended December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, 2013 and 2012, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Expected future amortization of contract acquisition costs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2014 is&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 510&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 302&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 301&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 115&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,228&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ContractAcquisitionCostsDisclosureTextBlock>
  <ttec:ScheduleOfContractAcquisitionCostsTableTextBlock id="ID_820" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contract acquisition costs, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,415&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,278&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,187)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (3,636)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,228&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,642&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfContractAcquisitionCostsTableTextBlock>
  <ttec:ContractAcquisitionCostsGross id="ID_821" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">2415000</ttec:ContractAcquisitionCostsGross>
  <ttec:AccumulatedAmortizationContractAcquisitionCosts id="ID_822" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">1187000</ttec:AccumulatedAmortizationContractAcquisitionCosts>
  <ttec:ContractAcquisitionCostsGross id="ID_823" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">5278000</ttec:ContractAcquisitionCostsGross>
  <ttec:AccumulatedAmortizationContractAcquisitionCosts id="ID_824" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">3636000</ttec:AccumulatedAmortizationContractAcquisitionCosts>
  <ttec:ContractAcquisitionCostsNet id="ID_825" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">1228000</ttec:ContractAcquisitionCostsNet>
  <ttec:ContractAcquisitionCostsNet id="ID_826" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">1642000</ttec:ContractAcquisitionCostsNet>
  <ttec:ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock id="ID_827" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 510&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 302&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 301&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 115&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,228&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock>
  <ttec:FutureAmortizationContractAcquisitionCostsYear1 id="ID_828" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">510000</ttec:FutureAmortizationContractAcquisitionCostsYear1>
  <ttec:FutureAmortizationContractAcquisitionCostsYear2 id="ID_829" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">302000</ttec:FutureAmortizationContractAcquisitionCostsYear2>
  <ttec:FutureAmortizationContractAcquisitionCostsYear3 id="ID_830" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">301000</ttec:FutureAmortizationContractAcquisitionCostsYear3>
  <ttec:Futureamortizationcontractacquisitioncostsyear4 id="ID_831" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">115000</ttec:Futureamortizationcontractacquisitioncostsyear4>
  <ttec:FutureAmortizationContractAcquisitionCostsTotal id="ID_832" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1228000</ttec:FutureAmortizationContractAcquisitionCostsTotal>
  <us-gaap:IntangibleAssetsDisclosureTextBlock id="ID_833" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;OTHER INTANGIBLE ASSETS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Other intangible assets which are included in Other long-term assets in the accompanying Consolidated Balance Sheets consisted of the following (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,830&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14,115&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,031)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 63,914&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,547)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,779)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,326)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,634&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 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text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,113&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,818)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,691)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,509)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,812&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (9,470)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,722&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,159)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 59,905&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 46,171&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 5,920&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,261)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,830&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,588)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,343)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 384&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,547)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,021&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,634&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,943)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,875)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,818)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,800&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,087)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,461&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,305)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,520&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (864)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,812&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Customer relationships are being amortized over &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the remaining weighted average&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; useful life of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years and other intangible assets are being amortized over &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the remaining weighted average&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; useful life of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Amortization expense related to intangib&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;le assets was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million f&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;or the years ended December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;E&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;xpected future amortization of o&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ntangible &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ssets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2014 is&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,768&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,403&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,075&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,203&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2019&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,027&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,434&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,910&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In connection with the reorganization of the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;CSS&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment an interim impairment analysis was completed during the second quarter of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The indefinite-lived intangible asset evaluated for impairment consisted of the PRG trade name. The Company calculated the fair value of the trade name using a relief from royalty method based on forecasted revenues sold under the trade name using significant inputs not observable in the market (Level 3 inputs). The valuation assumptions included an estimated royalty rate of 6.0%, a discount rate specific to the trade name of 38.0% and a perpetuity growth rate of 7.0%. Based on the calculated fair value of $5.3 million, the Company recorded impairment expense of $1.1 million in the three months ended June 30, 2013.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company reevaluated the PRG trade name for impairment as of December 31, 2013. The Company used the same method to fair value the PRG trade name and similar inputs described above. The forecasted revenues used to fair value the PRG trade name changed resulting in a fair value of $5.7 million. This fair value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;wa&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s approximately 7% higher than the book value of $5.3 million. As a result, the Company continue&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to evaluate the PRG trade name for impairment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Definite-lived long-lived assets consisted of fixed assets and an intangible asset related to the PRG customer relationships. The Company determined that the undiscounted future cash flows would be sufficient to cover the net book value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;all definite-lived long-lived assets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; upon reorganization of the Customer Strategy Services segment and as of December 31, 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;</us-gaap:IntangibleAssetsDisclosureTextBlock>
  <ttec:ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock id="ID_834" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,830&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14,115&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,031)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 63,914&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,547)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,779)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,326)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,634&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,607&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (128)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,113&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,818)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,691)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,509)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,812&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (9,470)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,722&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,159)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 59,905&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Amortization and Impairment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Effect of Foreign Currency&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 46,171&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 5,920&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,261)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,830&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer relationships - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,588)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,343)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 384&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,547)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 8,021&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,600&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,634&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other intangible assets - &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;accumulated amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,943)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,875)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,818)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Trade name - indefinite life&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,800&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,087)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,713&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other intangible assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,461&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,305)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,520&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (864)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 54,812&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_835" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">0</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_836" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">-6779000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_837" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">0</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_838" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsAccumulatedAmortizationMember" unitRef="USD">-2691000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_839" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">0</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_840" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-9470000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_841" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">14115000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_842" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">1607000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_843" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">15722000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_844" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">-1031000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_845" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">0</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_846" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">-128000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_847" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-1159000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
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  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_850" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">13113000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
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  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_852" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">9713000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_853" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">59905000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_854" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">50830000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_855" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">-13547000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_856" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">11634000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_857" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsAccumulatedAmortizationMember" unitRef="USD">-3818000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_858" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">9713000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_859" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">54812000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_860" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">-1261000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_861" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">384000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_862" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">13000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsEffectOfForeignCurrency id="ID_863" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-864000</ttec:OtherIntangibleAssetsEffectOfForeignCurrency>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_864" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">5920000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_865" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">3600000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_866" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">0</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAcquisitionsAndDisposals id="ID_867" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">9520000</ttec:OtherIntangibleAssetsAcquisitionsAndDisposals>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_868" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">-5343000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_869" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsAccumulatedAmortizationMember" unitRef="USD">-1875000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_870" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">-1087000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:OtherIntangibleAssetsAmortizationAndImpairment id="ID_871" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-8305000</ttec:OtherIntangibleAssetsAmortizationAndImpairment>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_872" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsMember" unitRef="USD">46171000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_873" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_CustomerRelationshipsAccumulatedAmortizationMember" unitRef="USD">-8588000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_874" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember" unitRef="USD">8021000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_875" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsAccumulatedAmortizationMember" unitRef="USD">-1943000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_876" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_TradeNamesMember" unitRef="USD">10800000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance id="ID_877" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">54461000</ttec:FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance>
  <us-gaap:ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock id="ID_878" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,768&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,403&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,075&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,203&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2019&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,027&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,434&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,910&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive id="ID_879" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">7434000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive>
  <us-gaap:FiniteLivedIntangibleAssetsNet id="ID_880" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">50910000</us-gaap:FiniteLivedIntangibleAssetsNet>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearFive id="ID_881" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">6027000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearFive>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearFour id="ID_882" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">7203000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearFour>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths id="ID_883" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">10768000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo id="ID_884" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">10403000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo>
  <us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearThree id="ID_885" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">9075000</us-gaap:FiniteLivedIntangibleAssetsAmortizationExpenseYearThree>
  <us-gaap:AmortizationOfIntangibleAssets id="ID_886" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">9600000</us-gaap:AmortizationOfIntangibleAssets>
  <us-gaap:AmortizationOfIntangibleAssets id="ID_887" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">7200000</us-gaap:AmortizationOfIntangibleAssets>
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  <us-gaap:FiniteLivedIntangibleAssetUsefulLife id="ID_889" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_OtherIntangibleAssetsMember">P3Y7M0D</us-gaap:FiniteLivedIntangibleAssetUsefulLife>
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  <us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock id="ID_894" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(9)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;DERIVATIVES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Cash Flow Hedges&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:8pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange and interest rate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; related&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company's exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Interest rate derivatives consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company's policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets consider, among other factors, the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities reflects the Company's creditworthiness. As of December 31, 2014, the Company ha&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; not experienced, nor &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;did&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; it anticipate&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; any issues related to derivative counterparty defaults. The following table summarizes the aggregate unrealized net gain or loss in Accumulated other comprehensive income (loss) for the years ended December 31, 2014, 2013 and 2012 (in thousands and net of tax):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Add: Net gain/(loss) from change in fair value of cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (12,121)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (13,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 17,748&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Net (gain)/loss reclassified to earnings from effective hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 2,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (4,190)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,337)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (18,345)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's foreign exchange cash flow hedging instruments as of December 31, 2014 and 2013 are summarized as follows (in thousands). All hedging instruments are forward contracts.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;% Maturing in 2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contracts Maturing Through&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,441&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;June 2015&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,428,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 398,046&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;40.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;August 2019&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,532,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 179,089&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;29.7%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;September 2019&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;New Zealand Dollar &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 490&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 381&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;July 2015&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 578,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,336&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,355,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 404,638&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,305,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 166,132&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;British Pound Sterling&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,200&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,853&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(2)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;New Zealand Dollars&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 117&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 580,076&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:0pt'&gt;&lt;font style="font-family:Arial;font-size:9pt;margin-left:0px;"&gt;(1)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;. dollars on  December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt; and December 31, 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:9pt;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;Includes contracts to purchase &lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;British pound&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt; sterling in exchange for Euros&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;, which are translated into equivalent U.S&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;. dollars on  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;December 31, 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:9pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's interest rate swap arrangements as of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and 2013 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 44px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:center;border-color:#000000;min-width:132px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 74px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:74px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:95px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Variable Rate Received&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fixed Rate Paid&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contract Commencement Date&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contract Maturity Date&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;25 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:95px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1 - month LIBOR&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:49px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 2.55&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2016&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;and 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;15 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1 - month LIBOR&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 3.14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2017&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;40 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; text-align:center;border-color:#000000;min-width:62px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Fair Value Hedges&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company enters into foreign exchange forward contracts to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;economically &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;hedge against foreign currency exchange gains and losses on certain receivables and payables of the Company's foreign operations. Changes in the fair value of derivative instruments designated as fair value hedges are recognized in earnings in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense), net. As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the total notional amount of the Company's forward contracts used as fair value hedges was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;242.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;204.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Derivative Valuation and Settlements&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's derivatives as of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as follows (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td colspan="2"  style="width: 257px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;the Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 192&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 797&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 389&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (12,680)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (988)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (17,070)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (452)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td colspan="2"  style="width: 257px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in the&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 3,379&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 97&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 1,439&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (4,595)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,028)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (815)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (11,708)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,124)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The effect of derivative instruments on the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for the year ended December 31, 2014 and 2013 were as follows (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 328px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 33px"&gt;&lt;td colspan="2"  style="width: 297px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount of gain or (loss) recognized in other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;comprehensive income (loss) - effective&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;portion, net of tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (11,926)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (195)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (13,530)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (191)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain or (loss) reclassified&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;from accumulated OCI to income - effective portion:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (2,429)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 7,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,060)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,047)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="17"  style="width: 456px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:456px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td colspan="2"  style="width: 184px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 184px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="5"  style="width: 144px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:144px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 132px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:132px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td colspan="2"  style="width: 184px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Option and Forward Contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Option and Forward Contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;or (loss) recognized in the&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Consolidated Statement of&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 238px; text-align:left;border-color:#000000;min-width:238px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Comprehensive Income (Loss):&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 162&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other income (expense), net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (386)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (6,360)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock>
  <us-gaap:ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock id="ID_895" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at beginning of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Add: Net gain/(loss) from change in fair value of cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (12,121)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (13,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 17,748&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Less: Net (gain)/loss reclassified to earnings from effective hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 2,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (4,190)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,337)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Aggregate unrealized net gain/(loss) at end of year&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (18,345)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfCashFlowHedgesIncludedInAccumulatedOtherComprehensiveIncomeLossTableTextBlock>
  <us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_896" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">-8352000</us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
  <us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_897" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-12121000</us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
  <ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_898" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">2128000</ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
  <us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_899" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-18345000</us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
  <us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_900" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">9559000</us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
  <us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_901" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-13721000</us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
  <ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_902" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-4190000</ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
  <us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax id="ID_903" decimals="-3" contextRef="AS_OF_Dec31_2011" unitRef="USD">-5852000</us-gaap:AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax>
  <us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax id="ID_904" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">17748000</us-gaap:OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax>
  <ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax id="ID_905" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-2337000</ttec:CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax>
  <us-gaap:ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock id="ID_906" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;% Maturing in 2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Contracts Maturing Through&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,441&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;June 2015&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,428,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 398,046&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;40.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;August 2019&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,532,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 179,089&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;29.7%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;September 2019&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;New Zealand Dollar &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 490&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 381&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;100.0%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;July 2015&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 578,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 68px"&gt;&lt;td   style="width: 180px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Local Currency Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;U.S. Dollar Notional Amount&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:center;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canadian Dollar&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,336&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippine Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,355,000&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 404,638&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(1)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexican Peso&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,305,500&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 166,132&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;British Pound Sterling&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,200&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,853&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;(2)&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 110px; text-align:left;border-color:#000000;min-width:110px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 180px; text-align:left;border-color:#000000;min-width:180px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;New Zealand Dollars&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 117&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;sup&gt;&lt;/sup&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:49px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 2.55&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;April 2016&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;and 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;15 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;1 - month LIBOR&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 3.14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;%&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;May 2017&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;40 million&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 132px; text-align:left;border-color:#000000;min-width:132px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 62px; text-align:center;border-color:#000000;min-width:62px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 95px; text-align:left;border-color:#000000;min-width:95px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 49px; text-align:center;border-color:#000000;min-width:49px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 100px; text-align:center;border-color:#000000;min-width:100px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 72px; text-align:center;border-color:#000000;min-width:72px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfInterestRateDerivativesTableTextBlock>
  <invest:DerivativeNotionalAmount id="ID_936" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember" unitRef="USD">25000000</invest:DerivativeNotionalAmount>
  <invest:DerivativeNotionalAmount id="ID_937" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember" unitRef="USD">15000000</invest:DerivativeNotionalAmount>
  <ttec:DerivativeVariableInterestRateTerm id="ID_938" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember">1 - month LIBOR</ttec:DerivativeVariableInterestRateTerm>
  <ttec:DerivativeVariableInterestRateTerm id="ID_939" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember">1 - month LIBOR</ttec:DerivativeVariableInterestRateTerm>
  <us-gaap:DerivativeFixedInterestRate id="ID_940" decimals="4" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember" unitRef="Pure">0.0255</us-gaap:DerivativeFixedInterestRate>
  <us-gaap:DerivativeFixedInterestRate id="ID_941" decimals="4" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember" unitRef="Pure">0.0314</us-gaap:DerivativeFixedInterestRate>
  <us-gaap:DerivativeInceptionDates id="ID_942" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember">2012-04-01</us-gaap:DerivativeInceptionDates>
  <us-gaap:DerivativeInceptionDates id="ID_943" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember">2012-05-01</us-gaap:DerivativeInceptionDates>
  <us-gaap:DerivativeMaturityDates id="ID_944" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapOneMember">2016-04-01</us-gaap:DerivativeMaturityDates>
  <us-gaap:DerivativeMaturityDates id="ID_945" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeByNatureAxis_InterestRateSwapTwoMember">2017-05-01</us-gaap:DerivativeMaturityDates>
  <invest:DerivativeNotionalAmount id="ID_946" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeByNatureAxis_TotalInterestRateSwapsMember" unitRef="USD">40000000</invest:DerivativeNotionalAmount>
  <us-gaap:ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock id="ID_947" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td colspan="2"  style="width: 257px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;the Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 192&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 797&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 389&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (12,680)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (988)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (5)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (17,070)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (452)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 31px"&gt;&lt;td colspan="2"  style="width: 257px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 34px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value and location of derivative in the&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Consolidated Balance Sheet:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Prepaids and other current assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 3,379&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 97&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; 1,439&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other current liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (4,595)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,028)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (815)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other long-term liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (11,708)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (1,124)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total fair value of derivatives, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock>
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  <us-gaap:DerivativeFairValueOfDerivativeNet id="ID_968" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_InterestRateSwapMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD">-2152000</us-gaap:DerivativeFairValueOfDerivativeNet>
  <us-gaap:DerivativeFairValueOfDerivativeNet id="ID_969" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_BalanceSheetLocationAxis_PrepaidsAndOtherCurrentAssetsMember_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD">97000</us-gaap:DerivativeFairValueOfDerivativeNet>
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  <us-gaap:DerivativeFairValueOfDerivativeNet id="ID_974" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember" unitRef="USD">-116000</us-gaap:DerivativeFairValueOfDerivativeNet>
  <us-gaap:ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock id="ID_975" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="11"  style="width: 328px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 33px"&gt;&lt;td colspan="2"  style="width: 297px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Interest Rate&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow &lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Cash Flow&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount of gain or (loss) recognized in other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;comprehensive income (loss) - effective&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;portion, net of tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (11,926)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (195)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (13,530)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (191)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain or (loss) reclassified&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;from accumulated OCI to income - effective portion:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (2,429)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 7,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 297px; text-align:left;border-color:#000000;min-width:297px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,060)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (1,047)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 61px; text-align:center;border-color:#000000;min-width:61px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="17"  style="width: 456px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:456px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 28px"&gt;&lt;td colspan="2"  style="width: 184px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Designation:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 222px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:222px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Not Designated as Hedging Instruments&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 184px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative contract type:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="5"  style="width: 144px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:144px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="4"  style="width: 132px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:132px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Exchange&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Leases&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td colspan="2"  style="width: 184px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative classification:&lt;/font&gt;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Option and Forward Contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Option and Forward Contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:66px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Embedded Derivative&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amount and location of net gain&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;or (loss) recognized in the&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 262px; text-align:left;border-color:#000000;min-width:262px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Consolidated Statement of&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 238px; text-align:left;border-color:#000000;min-width:238px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Comprehensive Income (Loss):&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 162&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 184px; text-align:left;border-color:#000000;min-width:184px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other income (expense), net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (386)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; (6,360)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:center;border-color:#000000;min-width:54px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 172px; text-align:left;border-color:#000000;min-width:172px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 54px; text-align:left;border-color:#000000;min-width:54px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock>
  <us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet id="ID_976" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_CashFlowHedgingMember_us-gaap_HedgingDesignationAxis_DesignatedAsHedgingInstrumentMember" unitRef="USD">-11926000</us-gaap:DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet>
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  <us-gaap:OtherNonoperatingIncomeExpense id="ID_985" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember" unitRef="USD">-386000</us-gaap:OtherNonoperatingIncomeExpense>
  <us-gaap:OtherNonoperatingIncomeExpense id="ID_986" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_ForeignExchangeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember" unitRef="USD">-6360000</us-gaap:OtherNonoperatingIncomeExpense>
  <us-gaap:CostOfGoodsSold id="ID_987" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_DerivativeInstrumentRiskAxis_LeasesDerivativeContractMember_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_EmbeddedDerivativeFinancialInstrumentsMember_us-gaap_HedgingDesignationAxis_NondesignatedMember_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember" unitRef="USD">162000</us-gaap:CostOfGoodsSold>
  <invest:DerivativeNotionalAmount id="ID_988" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember" unitRef="USD">242500000</invest:DerivativeNotionalAmount>
  <invest:DerivativeNotionalAmount id="ID_989" decimals="-5" contextRef="AS_OF_Dec31_2013_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_FairValueHedgingMember" unitRef="USD">204500000</invest:DerivativeNotionalAmount>
  <us-gaap:FairValueDisclosuresTextBlock id="ID_990" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(10&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;FAIR VALUE&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The authoritative guidance for fair value measurements establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows: &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level 1 &amp;#8212; Quoted prices in active markets for identical assets or liabilities. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:10pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level 2 &amp;#8212; Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, similar assets and liabilities in markets that are not active or can be corroborated by observable market data. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:36px;"&gt;Level &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3 &amp;#8212; Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; presents information as of December 31, 2014 and 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the Company's assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Accounts Receivable and Payable&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; -&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The amounts recorded in the accompanying balance sheets approximate fair value because of their short-term nature.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Debt&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; - &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company's debt consists primarily of the Company's Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company's leverage ratio calculation (as defined in the Credit Agreement). As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company had &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$100.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;100.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of borrowings outstanding under the Credit Agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;During 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;borrowings accrued interest at an average rate of 1.2% &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and 1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;% &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;per annum,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;respectively, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;excluding unused commitment fees.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The amounts recorded in the accompanying Balance Sheets approximate fair value due to the variable nature of the debt.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Derivatives -&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Net derivative assets (liabilities)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; measured at fair value on a recurring basis&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; interest rates,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, credit risk did not materially change the fair value of the Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;derivative &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contracts. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following is a summary of the Company's fair value measurements for its net derivative assets (liabilities) as of December 31, 2014 and 2013 (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following is a summary of the Company's fair value measurement&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2014 and 2013 (in thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (8,478)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contingent consideration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (24,744)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (38,295)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (24,744)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 240&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 240&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (6,829)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contingent consideration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,748)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,300)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,748)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Money Market Investments&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; - &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company invests in various well-diversified money market funds which are managed by financial institutions. These money market funds are not publicly traded, but have historically been highly liquid. The va&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;lue of the money market funds are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; determined by the banks based upon the funds' net asset values (&amp;#8220;NAV&amp;#8221;). &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of December 31, 2013, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the money market funds permit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; daily investments and redemptions at a $1.00 NAV. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Deferred Compensation Plan&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;- &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company maintains a non-qualified deferred compensation plan structured as a Rabbi trust for certain eligible employees. Participants in the deferred compensation plan select from a menu of phantom investment options for their deferral dollars offered by the Company each year, which are based upon changes in value of complementary, defined market investments. The deferred compensation liability represents the combined values of market investments against which participant accounts are tracked.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Contingent Consideration &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#8212; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Company recorded &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contingent consideration &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related to the acquisitions &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;iKnowtion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Guidon&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, TSG&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; WebMetro&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, Sofica and rogenSi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. These &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contingent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; payables were recognized at fair value using a discounted cash flow approach and a discount rate of 21.0%, 21.0%, 4.6%,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.3%&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;%, or &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;%&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The discount rates vary depende&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nt on the specific risks of each acquisition including the country of operation, the nature of services and complexity of the acquired business, and other factors. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;These measurements were based on significant inputs not observable in the market. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company will accrete interest expense each period using the effective interest method until the future value of these contingent payables reaches their expected future value of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;25.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Interest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expense related to all recorded &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;contingent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; payables is included in Interest expense in the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the second &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and fourth &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quarter&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of 2014, the Company recorded fair value adjustment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the contingent consideration associated with the TSG reporting unit within the CTS segment based on revised estimates noting achievement of the targeted 2014 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and 2015 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;EBITDA was remote. Accordingly, a $4.0 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $3.9 million, respectively,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reduction&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the payable w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recorded as of June 30, 2014 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and December 31, 2014 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the Consolidated Statements of Comprehensive Income (Loss).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the third &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and fourth &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;quarter&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of 2014, the Company recorded fair value adjustment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the contingent consideration associated with the Sofica reporting unit within the CMS segment of $1.8 million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and $0.6 million, respectively, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as the Company's revised estimates reflected Sofi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ca exceeding its EBITDA targets &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for both 2014 and 2015. Accordingly, the $1.8 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $0.6 million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;increase&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the payable w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; recorded as of September 30, 2014 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and December 31, 2014 &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the Consolidated Statements of Comprehensive Income (Loss).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;D&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;uring the third quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with the WebMetro reporting unit within the CGS segment based on revised estimates noting achievement of the targeted 2014 EBITDA was remote. Accordingly, a $1.7 million reduction in the payable was recorded as of September 30, 2014 and was included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; income (expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the Consolidated Statements of Comprehensive Income (Loss).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the fourth quarter of 2014, the Company recorded a fair value adjustment of the contingent consideration associated with&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; rogenSi reporting unit within the CSS segment based on revised estimates reflecting rogenSi exceeding its EBITDA targets for 2014. Accordingly a $0.5 million increase in the payable was recorded as of December 31, 2014 and was included in Other income (expense) in the Consolidated Statements of Comprehensive Income (Loss).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A rollforward of the activity in the Company's fair value of the contingent consideration is as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands): &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 50px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,233)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 24,744&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 50px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Imputed Interest / Adjustments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,       2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;iKnowtion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,633&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,100)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 937&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,470&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; 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text-align:left;border-color:#000000;min-width:177px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;TSG&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,157&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,776&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,933&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;WebMetro&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,557&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 151&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,708&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,990&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,557&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,100)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,301&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,748&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:FairValueDisclosuresTextBlock>
  <ttec:ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock id="ID_991" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,169)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (1,440)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 792&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 66px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;At Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cash flow hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (11,485)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (2,152)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Fair value hedges&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (718)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Embedded derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (116)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt;Total net derivative asset (liability)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock>
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  <us-gaap:ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock id="ID_1012" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (8,478)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (29,817)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contingent consideration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (24,744)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (38,295)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (24,744)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;As of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fair Value Measurements Using&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 47px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Quoted Prices in Active Markets for Identical Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Other Observable Inputs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Significant Unobservable Inputs&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 1)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 2)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;(Level 3)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Money market investments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 240&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; 240&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Deferred compensation plan liability&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (6,829)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative instruments, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (14,471)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Contingent consideration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,748)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:102px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,300)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"&gt; (21,748)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock>
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  <us-gaap:ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock id="ID_1027" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 50px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Acquisitions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 50px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:177px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,990&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,557&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,100)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,301&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,748&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 16px"&gt;&lt;td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock>
  <ttec:ContingentConsiderationAcquiredDuringPeriod id="ID_1028" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD">3830000</ttec:ContingentConsiderationAcquiredDuringPeriod>
  <ttec:ContingentConsiderationAcquiredDuringPeriod id="ID_1029" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogensiMember" unitRef="USD">14543000</ttec:ContingentConsiderationAcquiredDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1030" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">-1400000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1031" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">-1426000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1032" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">-5292000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1033" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">-1026000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1034" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-9144000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationAcquiredDuringPeriod id="ID_1035" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">18373000</ttec:ContingentConsiderationAcquiredDuringPeriod>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1036" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">195000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1037" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">-211000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1038" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">-7641000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1039" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">-1682000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1040" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD">2487000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1041" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogensiMember" unitRef="USD">619000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1042" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-6233000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1043" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">2265000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1044" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">1000000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1045" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">0</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1046" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">0</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1047" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD">6317000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1048" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_BusinessAcquisitionContingentConsiderationAxis_RogensiMember" unitRef="USD">15162000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1049" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">3633000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1050" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">2200000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1051" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">11157000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1052" decimals="-3" contextRef="AS_OF_Dec31_2012_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">0</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1053" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">16990000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <ttec:ContingentConsiderationAcquiredDuringPeriod id="ID_1054" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">2557000</ttec:ContingentConsiderationAcquiredDuringPeriod>
  <ttec:ContingentConsiderationAcquiredDuringPeriod id="ID_1055" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">2557000</ttec:ContingentConsiderationAcquiredDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1056" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">-1100000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <ttec:ContingentConsiderationPaymentsDuringPeriod id="ID_1057" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">-1100000</ttec:ContingentConsiderationPaymentsDuringPeriod>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1058" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">937000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1059" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">437000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1060" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">1776000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1061" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">151000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent id="ID_1062" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">3301000</us-gaap:AccountsPayableInterestBearingCurrentAndNoncurrent>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1063" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_SoficaMember" unitRef="USD">0</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1064" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_RogensiMember" unitRef="USD">0</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1065" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_IknowtionMember" unitRef="USD">3470000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1066" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_GuidonMember" unitRef="USD">2637000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1067" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_TechnologySolutionsGroupMember" unitRef="USD">12933000</us-gaap:BusinessCombinationContingentConsiderationLiability>
  <us-gaap:BusinessCombinationContingentConsiderationLiability id="ID_1068" decimals="-3" contextRef="AS_OF_Dec31_2013_ttec_BusinessAcquisitionContingentConsiderationAxis_WebmetroMember" unitRef="USD">2708000</us-gaap:BusinessCombinationContingentConsiderationLiability>
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  <us-gaap:LineOfCreditFacilityInterestRateDuringPeriod id="ID_1070" decimals="4" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="Pure">0.014</us-gaap:LineOfCreditFacilityInterestRateDuringPeriod>
  <ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred id="ID_1071" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">25700000</ttec:BusinessAcquisitionFutureValueOfLiabilitiesIncurred>
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margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Domestic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,569&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,816&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (8,336)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 79,890&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 81,253&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 82,198&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 100,459&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 92,069&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 73,862&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The components of the Company's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Provision for (b&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;enefit from) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;income taxes are as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Current provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (699)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (320)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,211)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 270&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,013)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,876&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 809&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total current provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,528&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,706&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,415)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,148&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,674&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,215&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 423&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 64&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,057)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,023&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,075&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,514&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,892&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,354&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total provision for (benefit from) income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 23,042&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (61)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following reconciles the Company's effective tax rate to the federal statutory rate (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per U.S. federal statutory rate (35%)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 35,161&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 32,224&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,852&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State income taxes, net of federal deduction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,525&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 210&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (345)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Change in valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 256&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,266&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (315)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign income taxes at different rates than the U.S.&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (17,824)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (20,529)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (24,507)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign withholding taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 257&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,504&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,876&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Losses in international markets without tax benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,649&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 779&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,329&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Nondeductible compensation under Section 162(m)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 817&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,847&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,451&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Liabilities for uncertain tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,435&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 77&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,988)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Permanent difference related to foreign exchange gains&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (122)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;(Income) losses of foreign branch operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 225&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,447&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,263)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Non-taxable earnings of minority interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,141)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,172)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (213)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign dividend less foreign tax credits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,428)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,587)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,935)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Increase in deferred tax liability - branch losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (75)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (954)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,012)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Decrease (increase) to deferred tax asset - change in tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (443)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (68)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 946&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;State income tax credits and net operating losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (142)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 615&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign earnings taxed currently in U.S.&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,696&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,907&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 85&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 154&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 367&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per effective tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 23,042&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (61)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's deferred income tax assets and liabilities are summarized as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 176px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:176px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accrued workers compensation, deferred compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;and employee benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,030&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,866&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Allowance for doubtful accounts, insurance and other accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,554&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,037&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Amortization of deferred rent liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,201&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,903&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net operating losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,296&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,023&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Equity compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,997&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,566&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Customer acquisition and deferred revenue accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,241&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,228&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal and state tax credits, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,621&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,886&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Unrealized losses on derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,686&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,446&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,749&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,467&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 89,375&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 76,422&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,792)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 78,654&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 65,630&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Long-term lease obligations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (12)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,035)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,067&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,768)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,653)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Future losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,530)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,606)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Intangible assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,628)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (355)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (600)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (29,316)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13,804)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net deferred tax assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 49,338&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,826&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Quarterly, t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;assesses&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the likelihood &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;by jurisdiction &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;that &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;its net &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;deferred tax assets will be &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;recovered. Based on the weight of all available evidence, both positive and negative, the Company records a valuation allowance against deferred tax assets when it is more-likely-than-not that a future tax benefit will not be realized&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014 the Company had approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of net deferred tax assets in the U.S.&amp;#160;and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;17.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of net deferred tax assets related to certain international locations whose recoverability is dependent upon their future profitability. As of December 31, 2014 the deferred tax valuation allowance was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;10.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and related primarily to tax losses in foreign jurisdictions and U.S.&amp;#160;federal and state tax credits which do not meet the &amp;#8220;more-likely-than-not&amp;#8221; standard under current accounting guidance. The utilization of these&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; federal and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; state tax credits are subject to numerous factors including various expiration dates, generation of future taxable income over extended periods of time and state income tax apportionment factors which are subject to change.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;When there is a change in judgment concerning the recovery of deferred tax assets in future periods, a valuation allowance is recorded into earnings during the quarter in which the change in judgment occurred. In 2014, the Company made adjustments to its deferred tax assets and corresponding valuation allowances. The net &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;reduction&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to the valuation allowance of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million was due to a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;crease in certain state credits and NOLs that do not meet the &amp;#8220;more-likely-than-not&amp;#8221; standard, a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million increase in valuation allowance in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Argentina&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and Ghana&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for deferred tax assets that do not meet the &amp;#8220;more-likely-than-not&amp;#8221; standard&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;release of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; valuation allowance in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Philippines&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for deferred tax assets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;release of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; valuation allowance in various other jurisdictions for deferred tax assets&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Activity in the Company's valuation allowance accounts consists of the following (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Beginning balance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,909&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,555&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Additions of deferred income tax expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 946&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,560&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reductions of deferred income tax expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,017)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14,335)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,206)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Ending balance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,721&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,909&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014, after consideration of all tax loss and tax credit carry back opportunities, the Company had net tax loss carry forwards &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;worldwide &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expiring as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,325&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;After 2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,442&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;No expiration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,102&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,948&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014, domestically, the Company had federal tax credit carry forwards in the amount of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million that if unused will expire in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2020&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.7&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million that if unused will expire in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2021&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million that if unused will expire in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2022&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million that if unused will expire in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2023&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $0.9 million that if unused will expire in 2024.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Company also had state tax credit carry-forwards of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million that if unused will &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expire between 201&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2023.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014 the cumulative amount of foreign earnings considered permanently invested&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; outside the U.S. was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;445.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million. Those earnings do not include earnings from certain subsidiaries which the Company intends to repatriate to the U.S. or are otherwise considered available for distribution to the U.S. Accordingly, no provision for U.S. federal or state income taxes or foreign withholding taxes has been provided on these undistributed earnings. If these earnings become taxable in the U.S, the Company would be subject to incremental tax expense, after any applicable foreign tax credit, and foreign withholding tax expense. It is not practicable to estimate the additional taxes that may become payable upon the eventual remittance of these foreign earnings.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has been granted &amp;#8220;Tax Holidays&amp;#8221; as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;multiple&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; agreements with an initial period of four years and additional periods for varying years, expiring at various times &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;between &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2011 and 20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; aggregate effect on income tax expense for the years ended&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; December 31, 2014, 2013 and 2012 was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;20.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;14.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;20.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million, respectively, which had a favorable impact on &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;diluted &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;net income per share of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.27&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;28&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;36&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Accounting for Uncertainty in Income Taxes&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In accordance with ASC 740, the Company has recorded a reserve for uncertain tax positions. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The total amount of interest and penalties recognized in the accompanying &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Balance Sheets and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Consolidated Statements of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, 2013 and 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;132 thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;77&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;40&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company ha&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a reserve for uncertain tax benefits&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, on a net&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;basis, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended December 31, 2014 and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively. The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;liability for uncertain tax positions&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; not changed&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;201&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for tax position&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that w&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ere&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; resolved favorably&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; or expired.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The tabular reconciliation of the reserve for uncertain tax benefits on a gross basis&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; without interest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; three&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; year&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended December 31, 2014 is presented below (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,735&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 369&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,746)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,303&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,661&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;At December 31, 2014, the amount of uncertain tax benefits that, if recognized, would reduce tax expense was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million. Within the next 12 months, it is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;not expected&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that unrecognized tax benefits &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;will change&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as the result of the expiration of various statutes of limitation.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company and its domestic and foreign subsidiaries (including Percepta LLC and its domestic &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;and foreign subsidiaries) file income tax returns as required in the U.S.&amp;#160;federal jurisdiction and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; various state and foreign jurisdictions. The following table presents the major tax jurisdictions and tax years that are open as of December 31, 2014 and subject to examination by the respective tax authorities:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Tax Jurisdiction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Tax Year Ended&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2011 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Argentina&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Australia&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2010 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Brazil&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2006 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexico&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2012 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Spain&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2010 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 250px; text-align:left;border-color:#000000;min-width:250px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the first quarter of 2014, a benefit of $1.2 million was recorded due to the closing of statutes of limitations in Canada.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the third quarter of 2014, the Company settled an audit with the taxing authorities in the Netherlands for tax years &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010 and 2011&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. An expense of $1.3 million was recorded in the quarter as a result of that settlement and the related impact through 2014.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company's U.S.&amp;#160;income tax returns filed for the tax years ending December&amp;#160;31, 20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to present, remain open tax years. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The IRS has concluded its audit in the United States for tax years &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2009, 2011 and 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; resulting in no changes to the Company's financial statements or tax liabilities as previously reported.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has been notified of the intent to audit, or is currently under audit of incomes taxes in the U.S., specifically for the acquired entity Technology Solutions Group (&amp;#8220;TSG&amp;#8221;), for the tax year 2012 (prior to acquisition) and Canada for tax years &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9 and 2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Although the outcome of examinations by taxing authorities are always uncertain, it is the opinion of management that the resolution of these audits will not have a material effect on the Company's Consolidated Financial Statements.&lt;/font&gt;&lt;/p&gt;</us-gaap:IncomeTaxDisclosureTextBlock>
  <us-gaap:ScheduleOfIncomeBeforeIncomeTaxDomesticAndForeignTableTextBlock id="ID_1073" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Domestic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,569&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,816&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (8,336)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 79,890&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 81,253&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 82,198&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 100,459&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 92,069&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 73,862&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfIncomeBeforeIncomeTaxDomesticAndForeignTableTextBlock>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign id="ID_1074" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">79890000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic id="ID_1075" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">20569000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign id="ID_1076" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">81253000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic id="ID_1077" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">10816000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic id="ID_1078" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-8336000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic>
  <us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign id="ID_1079" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">82198000</us-gaap:IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign>
  <us-gaap:ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock id="ID_1080" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Current provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (699)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (320)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,211)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 270&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 150&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,013)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,957&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,876&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 809&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total current provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,528&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,706&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,415)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,148&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,674&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,215&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 423&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 195&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 64&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,057)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,023&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,075&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred provision for (benefit from)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,514&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,892&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,354&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total provision for (benefit from) income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 23,042&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (61)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock>
  <us-gaap:CurrentFederalTaxExpenseBenefit id="ID_1081" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-699000</us-gaap:CurrentFederalTaxExpenseBenefit>
  <us-gaap:CurrentStateAndLocalTaxExpenseBenefit id="ID_1082" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">270000</us-gaap:CurrentStateAndLocalTaxExpenseBenefit>
  <us-gaap:CurrentForeignTaxExpenseBenefit id="ID_1083" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">13957000</us-gaap:CurrentForeignTaxExpenseBenefit>
  <us-gaap:CurrentIncomeTaxExpenseBenefit id="ID_1084" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">13528000</us-gaap:CurrentIncomeTaxExpenseBenefit>
  <us-gaap:DeferredFederalIncomeTaxExpenseBenefit id="ID_1085" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">10148000</us-gaap:DeferredFederalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit id="ID_1086" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">423000</us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredForeignIncomeTaxExpenseBenefit id="ID_1087" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-1057000</us-gaap:DeferredForeignIncomeTaxExpenseBenefit>
  <us-gaap:CurrentFederalTaxExpenseBenefit id="ID_1088" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-320000</us-gaap:CurrentFederalTaxExpenseBenefit>
  <us-gaap:CurrentStateAndLocalTaxExpenseBenefit id="ID_1089" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">150000</us-gaap:CurrentStateAndLocalTaxExpenseBenefit>
  <us-gaap:CurrentForeignTaxExpenseBenefit id="ID_1090" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">13876000</us-gaap:CurrentForeignTaxExpenseBenefit>
  <us-gaap:CurrentIncomeTaxExpenseBenefit id="ID_1091" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">13706000</us-gaap:CurrentIncomeTaxExpenseBenefit>
  <us-gaap:DeferredFederalIncomeTaxExpenseBenefit id="ID_1092" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4674000</us-gaap:DeferredFederalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit id="ID_1093" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">195000</us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredForeignIncomeTaxExpenseBenefit id="ID_1094" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2023000</us-gaap:DeferredForeignIncomeTaxExpenseBenefit>
  <us-gaap:CurrentFederalTaxExpenseBenefit id="ID_1095" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-2211000</us-gaap:CurrentFederalTaxExpenseBenefit>
  <us-gaap:CurrentStateAndLocalTaxExpenseBenefit id="ID_1096" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-1013000</us-gaap:CurrentStateAndLocalTaxExpenseBenefit>
  <us-gaap:CurrentForeignTaxExpenseBenefit id="ID_1097" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">809000</us-gaap:CurrentForeignTaxExpenseBenefit>
  <us-gaap:CurrentIncomeTaxExpenseBenefit id="ID_1098" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-2415000</us-gaap:CurrentIncomeTaxExpenseBenefit>
  <us-gaap:DeferredFederalIncomeTaxExpenseBenefit id="ID_1099" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1215000</us-gaap:DeferredFederalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit id="ID_1100" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">64000</us-gaap:DeferredStateAndLocalIncomeTaxExpenseBenefit>
  <us-gaap:DeferredForeignIncomeTaxExpenseBenefit id="ID_1101" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1075000</us-gaap:DeferredForeignIncomeTaxExpenseBenefit>
  <us-gaap:ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock id="ID_1102" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per U.S. federal statutory rate (35%)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 35,161&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 32,224&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 25,852&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;State income taxes, net of federal deduction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,525&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 210&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (345)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Change in valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 256&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,266&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (315)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign income taxes at different rates than the U.S.&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (17,824)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (20,529)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (24,507)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Foreign withholding taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 257&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,504&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,876&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Losses in international markets without tax benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,649&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 779&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,329&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Nondeductible compensation under Section 162(m)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 817&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,847&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,451&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Liabilities for uncertain tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,435&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 77&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,988)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Permanent difference related to foreign exchange gains&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (122)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;(Income) losses of foreign branch operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 225&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,447&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (4,263)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Non-taxable earnings of minority interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,141)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,172)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (213)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign dividend less foreign tax credits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,428)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,587)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,935)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Increase in deferred tax liability - branch losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (75)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (954)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,012)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Decrease (increase) to deferred tax asset - change in tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (443)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (68)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 946&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;State income tax credits and net operating losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (142)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 615&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 709&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Foreign earnings taxed currently in U.S.&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,696&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,907&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 85&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 154&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 367&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Income tax per effective tax rate&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 23,042&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (61)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock>
  <us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate id="ID_1103" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">35161000</us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate>
  <us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes id="ID_1104" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1525000</us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes>
  <us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance id="ID_1105" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">256000</us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance>
  <us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential id="ID_1106" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-17824000</us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential>
  <ttec:IncomeTaxReconciliationForeignWithholdingTaxes id="ID_1107" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">257000</ttec:IncomeTaxReconciliationForeignWithholdingTaxes>
  <ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits id="ID_1108" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1649000</ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost id="ID_1109" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">817000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost>
  <us-gaap:IncomeTaxReconciliationTaxContingencies id="ID_1110" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1435000</us-gaap:IncomeTaxReconciliationTaxContingencies>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther id="ID_1111" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-11000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther>
  <ttec:IncomeTaxReconciliationForeignBranchOperations id="ID_1112" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">225000</ttec:IncomeTaxReconciliationForeignBranchOperations>
  <us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense id="ID_1113" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1141000</us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense>
  <us-gaap:IncomeTaxReconciliationDeductionsDividends id="ID_1114" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1428000</us-gaap:IncomeTaxReconciliationDeductionsDividends>
  <ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability id="ID_1115" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-75000</ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability>
  <us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate id="ID_1116" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-443000</us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate>
  <us-gaap:IncomeTaxReconciliationTaxCreditsOther id="ID_1117" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">142000</us-gaap:IncomeTaxReconciliationTaxCreditsOther>
  <ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount id="ID_1118" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">2696000</ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount>
  <us-gaap:IncomeTaxReconciliationOtherReconcilingItems id="ID_1119" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">85000</us-gaap:IncomeTaxReconciliationOtherReconcilingItems>
  <us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate id="ID_1120" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-68000</us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther id="ID_1121" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-122000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther>
  <us-gaap:IncomeTaxReconciliationTaxCreditsOther id="ID_1122" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-615000</us-gaap:IncomeTaxReconciliationTaxCreditsOther>
  <us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance id="ID_1123" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">3266000</us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance>
  <us-gaap:IncomeTaxReconciliationDeductionsDividends id="ID_1124" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2587000</us-gaap:IncomeTaxReconciliationDeductionsDividends>
  <us-gaap:IncomeTaxReconciliationOtherReconcilingItems id="ID_1125" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">154000</us-gaap:IncomeTaxReconciliationOtherReconcilingItems>
  <us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes id="ID_1126" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">210000</us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes>
  <us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential id="ID_1127" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-20529000</us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential>
  <us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate id="ID_1128" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">32224000</us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate>
  <us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense id="ID_1129" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1172000</us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense>
  <us-gaap:IncomeTaxReconciliationTaxContingencies id="ID_1130" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">77000</us-gaap:IncomeTaxReconciliationTaxContingencies>
  <ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability id="ID_1131" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-954000</ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability>
  <ttec:IncomeTaxReconciliationForeignBranchOperations id="ID_1132" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1447000</ttec:IncomeTaxReconciliationForeignBranchOperations>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost id="ID_1133" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">1847000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost>
  <ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits id="ID_1134" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">779000</ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits>
  <ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount id="ID_1135" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2907000</ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount>
  <ttec:IncomeTaxReconciliationForeignWithholdingTaxes id="ID_1136" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">2504000</ttec:IncomeTaxReconciliationForeignWithholdingTaxes>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost id="ID_1137" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">1451000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost>
  <us-gaap:IncomeTaxReconciliationTaxCreditsOther id="ID_1138" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-709000</us-gaap:IncomeTaxReconciliationTaxCreditsOther>
  <us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance id="ID_1139" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-315000</us-gaap:IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance>
  <us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate id="ID_1140" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">946000</us-gaap:IncomeTaxReconciliationChangeInEnactedTaxRate>
  <us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate id="ID_1141" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">25852000</us-gaap:IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate>
  <ttec:IncomeTaxReconciliationForeignBranchOperations id="ID_1142" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-4263000</ttec:IncomeTaxReconciliationForeignBranchOperations>
  <ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability id="ID_1143" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-1012000</ttec:IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability>
  <us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther id="ID_1144" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-13000</us-gaap:IncomeTaxReconciliationNondeductibleExpenseOther>
  <ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits id="ID_1145" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">4329000</ttec:IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits>
  <us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes id="ID_1146" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-345000</us-gaap:IncomeTaxReconciliationStateAndLocalIncomeTaxes>
  <ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount id="ID_1147" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">0</ttec:EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount>
  <us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense id="ID_1148" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">213000</us-gaap:IncomeTaxReconciliationMinorityInterestIncomeExpense>
  <us-gaap:IncomeTaxReconciliationTaxContingencies id="ID_1149" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-2988000</us-gaap:IncomeTaxReconciliationTaxContingencies>
  <us-gaap:IncomeTaxReconciliationOtherReconcilingItems id="ID_1150" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">367000</us-gaap:IncomeTaxReconciliationOtherReconcilingItems>
  <us-gaap:IncomeTaxReconciliationDeductionsDividends id="ID_1151" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">2935000</us-gaap:IncomeTaxReconciliationDeductionsDividends>
  <ttec:IncomeTaxReconciliationForeignWithholdingTaxes id="ID_1152" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">2876000</ttec:IncomeTaxReconciliationForeignWithholdingTaxes>
  <us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential id="ID_1153" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-24507000</us-gaap:IncomeTaxReconciliationForeignIncomeTaxRateDifferential>
  <us-gaap:ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock id="ID_1154" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 20px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 176px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:176px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Accrued workers compensation, deferred compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;and employee benefits&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 17,030&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,866&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Allowance for doubtful accounts, insurance and other accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,554&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,037&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Amortization of deferred rent liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,201&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,903&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net operating losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,296&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,023&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Equity compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,997&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 6,566&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Customer acquisition and deferred revenue accruals&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,241&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,228&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Federal and state tax credits, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,621&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,886&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Unrealized losses on derivatives&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,686&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,446&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,749&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,467&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, gross&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 89,375&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 76,422&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Valuation allowances&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (10,792)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax assets, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 78,654&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 65,630&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Long-term lease obligations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (12)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,035)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,067&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Contract acquisition costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,768)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (11,653)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Future losses in UK&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,530)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,606)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Intangible assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,628)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (355)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (600)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total deferred tax liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (29,316)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (13,804)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Net deferred tax assets&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 49,338&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,826&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation id="ID_1155" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">17030000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts id="ID_1156" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">4554000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent id="ID_1157" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">2201000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent>
  <us-gaap:DeferredTaxAssetsOperatingLossCarryforwards id="ID_1158" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">11296000</us-gaap:DeferredTaxAssetsOperatingLossCarryforwards>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost id="ID_1159" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">2997000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost>
  <us-gaap:DeferredTaxAssetsDeferredIncome id="ID_1160" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">16241000</us-gaap:DeferredTaxAssetsDeferredIncome>
  <us-gaap:DeferredTaxAssetsTaxCreditCarryforwards id="ID_1161" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">10621000</us-gaap:DeferredTaxAssetsTaxCreditCarryforwards>
  <us-gaap:DeferredTaxAssetsDerivativeInstruments id="ID_1162" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">11686000</us-gaap:DeferredTaxAssetsDerivativeInstruments>
  <us-gaap:DeferredTaxAssetsOther id="ID_1163" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">12749000</us-gaap:DeferredTaxAssetsOther>
  <us-gaap:DeferredTaxAssetsGross id="ID_1164" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">89375000</us-gaap:DeferredTaxAssetsGross>
  <us-gaap:DeferredTaxAssetsValuationAllowance id="ID_1165" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">10721000</us-gaap:DeferredTaxAssetsValuationAllowance>
  <us-gaap:DeferredTaxAssetsNet id="ID_1166" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">78654000</us-gaap:DeferredTaxAssetsNet>
  <ttec:DeferredTaxLiabilitiesFutureSubsidiaryLosses id="ID_1167" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-2530000</ttec:DeferredTaxLiabilitiesFutureSubsidiaryLosses>
  <us-gaap:DeferredTaxLiabilitiesOther id="ID_1168" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">355000</us-gaap:DeferredTaxLiabilitiesOther>
  <us-gaap:DeferredTaxLiabilities id="ID_1169" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">29316000</us-gaap:DeferredTaxLiabilities>
  <us-gaap:DeferredTaxAssetsLiabilitiesNet id="ID_1170" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">49338000</us-gaap:DeferredTaxAssetsLiabilitiesNet>
  <us-gaap:DeferredTaxAssetsNet id="ID_1171" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">65630000</us-gaap:DeferredTaxAssetsNet>
  <ttec:DeferredTaxLiabilitiesFutureSubsidiaryLosses id="ID_1172" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">-2606000</ttec:DeferredTaxLiabilitiesFutureSubsidiaryLosses>
  <us-gaap:DeferredTaxAssetsDeferredIncome id="ID_1173" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">15228000</us-gaap:DeferredTaxAssetsDeferredIncome>
  <us-gaap:DeferredTaxLiabilities id="ID_1174" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">13804000</us-gaap:DeferredTaxLiabilities>
  <us-gaap:DeferredTaxAssetsGross id="ID_1175" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">76422000</us-gaap:DeferredTaxAssetsGross>
  <us-gaap:DeferredTaxAssetsTaxCreditCarryforwards id="ID_1176" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">15886000</us-gaap:DeferredTaxAssetsTaxCreditCarryforwards>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation id="ID_1177" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">7866000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation>
  <us-gaap:DeferredTaxAssetsValuationAllowance id="ID_1178" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">10792000</us-gaap:DeferredTaxAssetsValuationAllowance>
  <us-gaap:DeferredTaxAssetsDerivativeInstruments id="ID_1179" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">4446000</us-gaap:DeferredTaxAssetsDerivativeInstruments>
  <us-gaap:DeferredTaxAssetsLiabilitiesNet id="ID_1180" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">51826000</us-gaap:DeferredTaxAssetsLiabilitiesNet>
  <us-gaap:DeferredTaxAssetsOperatingLossCarryforwards id="ID_1181" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">11023000</us-gaap:DeferredTaxAssetsOperatingLossCarryforwards>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost id="ID_1182" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">6566000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent id="ID_1183" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">1903000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent>
  <us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts id="ID_1184" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">4037000</us-gaap:DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts>
  <us-gaap:DeferredTaxAssetsOther id="ID_1185" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">9467000</us-gaap:DeferredTaxAssetsOther>
  <us-gaap:DeferredTaxLiabilitiesOther id="ID_1186" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">600000</us-gaap:DeferredTaxLiabilitiesOther>
  <us-gaap:DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets id="ID_1187" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-7628000</us-gaap:DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets>
  <ttec:DeferredTaxLiabilitiesContractAcquisitionCosts id="ID_1188" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">11768000</ttec:DeferredTaxLiabilitiesContractAcquisitionCosts>
  <ttec:DeferredTaxLiabilitiesDepreciationAndAmortization id="ID_1189" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">-7035000</ttec:DeferredTaxLiabilitiesDepreciationAndAmortization>
  <us-gaap:DeferredTaxLiabilitiesLeasingArrangements id="ID_1190" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">0</us-gaap:DeferredTaxLiabilitiesLeasingArrangements>
  <us-gaap:DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets id="ID_1191" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">0</us-gaap:DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets>
  <ttec:DeferredTaxLiabilitiesContractAcquisitionCosts id="ID_1192" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">11653000</ttec:DeferredTaxLiabilitiesContractAcquisitionCosts>
  <ttec:DeferredTaxLiabilitiesDepreciationAndAmortization id="ID_1193" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">1067000</ttec:DeferredTaxLiabilitiesDepreciationAndAmortization>
  <us-gaap:DeferredTaxLiabilitiesLeasingArrangements id="ID_1194" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">12000</us-gaap:DeferredTaxLiabilitiesLeasingArrangements>
  <ttec:ScheduleOfChangeInValuationAllowanceTableTextBlock id="ID_1195" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Beginning balance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,909&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,555&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Additions of deferred income tax expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 946&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,560&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reductions of deferred income tax expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,017)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14,335)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,206)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Ending balance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,721&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,792&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 20,909&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:ScheduleOfChangeInValuationAllowanceTableTextBlock>
  <ttec:ValuationAllowanceAdditionsToDeferredTaxExpense id="ID_1196" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">946000</ttec:ValuationAllowanceAdditionsToDeferredTaxExpense>
  <us-gaap:DeferredTaxAssetsValuationAllowance id="ID_1197" decimals="-3" contextRef="AS_OF_Dec31_2011" unitRef="USD">16555000</us-gaap:DeferredTaxAssetsValuationAllowance>
  <ttec:ValuationAllowanceAdditionsToDeferredTaxExpense id="ID_1198" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4218000</ttec:ValuationAllowanceAdditionsToDeferredTaxExpense>
  <ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense id="ID_1199" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-14335000</ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense>
  <ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense id="ID_1200" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-1017000</ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense>
  <us-gaap:DeferredTaxAssetsValuationAllowance id="ID_1201" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">20909000</us-gaap:DeferredTaxAssetsValuationAllowance>
  <ttec:ValuationAllowanceAdditionsToDeferredTaxExpense id="ID_1202" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">5560000</ttec:ValuationAllowanceAdditionsToDeferredTaxExpense>
  <ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense id="ID_1203" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-1206000</ttec:ValuationAllowanceReductionOfDeferredIncomeTaxExpense>
  <us-gaap:SummaryOfOperatingLossCarryforwardsTextBlock id="ID_1204" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,325&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;After 2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,442&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;No expiration&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,102&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,948&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:SummaryOfOperatingLossCarryforwardsTextBlock>
  <ttec:OperatingLossCarryForwardsExpirationDatesYearOne id="ID_1205" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">0</ttec:OperatingLossCarryForwardsExpirationDatesYearOne>
  <ttec:OperatingLossCarryForwardsExpirationDatesYearTwo id="ID_1206" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">1325000</ttec:OperatingLossCarryForwardsExpirationDatesYearTwo>
  <ttec:OperatingLossCarryForwardsExpirationDatesYearThree id="ID_1207" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">1079000</ttec:OperatingLossCarryForwardsExpirationDatesYearThree>
  <ttec:OperatingLossCarryForwardsExpirationDatesYearFour id="ID_1208" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">0</ttec:OperatingLossCarryForwardsExpirationDatesYearFour>
  <ttec:OperatingLossCarryForwardsExpirationDatesYearAfterFive id="ID_1209" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">4442000</ttec:OperatingLossCarryForwardsExpirationDatesYearAfterFive>
  <ttec:Operatinglosscarryforwardsexpirationdatesyearnoexpiration id="ID_1210" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">3102000</ttec:Operatinglosscarryforwardsexpirationdatesyearnoexpiration>
  <us-gaap:OperatingLossCarryforwards id="ID_1211" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AllTaxJurisdictionsMember" unitRef="USD">9948000</us-gaap:OperatingLossCarryforwards>
  <us-gaap:IncomeTaxHolidayDescription id="ID_1212" contextRef="FROM_Jan01_2014_TO_Dec31_2014">The Company has been granted &amp;#8220;Tax Holidays&amp;#8221; as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted multiple agreements with an initial period of four years and additional periods for varying years, expiring at various times between 2011 and 2020.</us-gaap:IncomeTaxHolidayDescription>
  <us-gaap:IncomeTaxHolidayTerminationDate id="ID_1213" contextRef="FROM_Jan01_2014_TO_Dec31_2014">2011 and 2020</us-gaap:IncomeTaxHolidayTerminationDate>
  <us-gaap:SummaryOfIncomeTaxContingenciesTextBlock id="ID_1214" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,735&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 369&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,746)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 358&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Additions for current year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,303&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Reductions in prior year tax positions&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Balance as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,661&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:SummaryOfIncomeTaxContingenciesTextBlock>
  <us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions id="ID_1215" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">1303000</us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions id="ID_1216" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">0</us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions id="ID_1217" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">-2746000</us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions id="ID_1218" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">369000</us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions id="ID_1219" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions id="ID_1220" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions>
  <us-gaap:UnrecognizedTaxBenefits id="ID_1221" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">358000</us-gaap:UnrecognizedTaxBenefits>
  <us-gaap:UnrecognizedTaxBenefits id="ID_1222" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">358000</us-gaap:UnrecognizedTaxBenefits>
  <us-gaap:UnrecognizedTaxBenefits id="ID_1223" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">1661000</us-gaap:UnrecognizedTaxBenefits>
  <us-gaap:UnrecognizedTaxBenefits id="ID_1224" decimals="-3" contextRef="AS_OF_Dec31_2011" unitRef="USD">2735000</us-gaap:UnrecognizedTaxBenefits>
  <us-gaap:SummaryOfIncomeTaxExaminationsTextBlock id="ID_1225" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Tax Jurisdiction&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;Tax Year Ended&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;United States&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2011 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Argentina&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Australia&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2010 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Brazil&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Canada&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2006 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mexico&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2009 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Philippines&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2012 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Spain&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 250px; text-align:right;border-color:#000000;min-width:250px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;2010 to present&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 375px; text-align:left;border-color:#000000;min-width:375px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 250px; text-align:left;border-color:#000000;min-width:250px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:SummaryOfIncomeTaxExaminationsTextBlock>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1226" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_UnitedStatesMember">2011 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1227" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_ArgentinaMember">2009 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1228" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_AustraliaMember">2010 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1229" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_BrazilMember">2009 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1230" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_MexicoMember">2009 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1231" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember">2006 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1232" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_PhilippinesMember">2012 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderExamination1 id="ID_1233" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_SpainMember">2010 to present</ttec:IncomeTaxExaminationYearsUnderExamination1>
  <ttec:IncomeTaxExaminationYearsUnderAudit id="ID_1234" contextRef="FROM_Jul01_2014_TO_Sep30_2014_us-gaap_IncomeTaxAuthorityAxis_NetherlandsMember">2010 and 2011</ttec:IncomeTaxExaminationYearsUnderAudit>
  <ttec:IncomeTaxExaminationYearsUnderAudit id="ID_1235" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_UnitedStatesMember">2009, 2011 and 2012</ttec:IncomeTaxExaminationYearsUnderAudit>
  <ttec:IncomeTaxExaminationYearsUnderAudit id="ID_1236" contextRef="FROM_Jan01_2014_TO_Mar31_2014_us-gaap_IncomeTaxAuthorityAxis_CanadaMember">2009 and 2010</ttec:IncomeTaxExaminationYearsUnderAudit>
  <us-gaap:DeferredTaxAssetsNet id="ID_1237" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_UnitedStatesMember" unitRef="USD">32300000</us-gaap:DeferredTaxAssetsNet>
  <us-gaap:DeferredTaxAssetsNet id="ID_1238" decimals="-5" contextRef="AS_OF_Dec31_2014_us-gaap_IncomeTaxAuthorityAxis_ForeignJurisdictionsMember" unitRef="USD">17000000</us-gaap:DeferredTaxAssetsNet>
  <us-gaap:ValuationAllowanceDeferredTaxAssetChangeInAmount id="ID_1239" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">-100000</us-gaap:ValuationAllowanceDeferredTaxAssetChangeInAmount>
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border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reduction in force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,182&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,832&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;298&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;243&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A rollforward of the activity in the Company's restructuring accruals for the years ended December 31, 2014 and 2013, respectively, is as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 51px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Closure of Delivery Centers&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Reduction in Force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 298&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,352&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,650&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (298)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (6,863)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,161)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (215)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (215)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,353&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,353&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,442&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,456&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,618)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,632)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (106)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (106)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,071&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,071&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;restructuring&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrual&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; expected to be paid &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;or extinguished &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;during 2015&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and are all classified as current liabilities within &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrued expenses&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in the Consolidated Balance Sheet&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Impairment Losses&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During each of the periods presented, t&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; evaluated the recoverability of its leasehold improvement assets at certain delivery centers.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; An asset is considered to be impaired when the anticipated undiscounted future cash flows of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;its&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; asset group are estimated to be less than the asset group's carrying value. The amount of impairment recognized is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the difference between the carrying value of the asset group and its fair value. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; During 2014,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2013 and 2012,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company recognized impairment losses related to leasehold improvement assets of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; in its &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Customer Management Services&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the second quarter of 2013, the Company recorded an impairment charge of $1.1 million related to the PRG trade name intangible asset within the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;CSS&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment. See Note &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for further information. This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the first quarter of 2012, the Company rebranded its Direct Alliance Corporation (&amp;#8220;DAC&amp;#8221;) subsidiary to Revana&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;TM&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, thus the $1.8 million DAC trade name was impaired as of March 31, 2012. This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;</us-gaap:RestructuringAndRelatedActivitiesDisclosureTextBlock>
  <us-gaap:ScheduleOfRestructuringAndRelatedCostsTextBlock id="ID_1276" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="7"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="3"  style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Reduction in force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Management Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,182&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,832&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 22,371&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:337px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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-&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Customer Strategy Services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;298&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;243&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRestructuringAndRelatedCostsTextBlock>
  <us-gaap:SeveranceCosts1 id="ID_1277" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">3336000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1278" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4137000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1279" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">22632000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1280" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">3832000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1281" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">2182000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1282" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">22371000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1283" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">43000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1284" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">201000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1285" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">56000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1286" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">73000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1287" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">60000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1288" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">709000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1289" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">0</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1290" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">389000</us-gaap:SeveranceCosts1>
  <us-gaap:SeveranceCosts1 id="ID_1291" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">189000</us-gaap:SeveranceCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1292" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">14000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1293" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">298000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1294" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">243000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1295" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">0</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1296" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">0</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1297" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">0</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1298" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">14000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1299" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">243000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1300" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">298000</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1301" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">0</us-gaap:BusinessExitCosts1>
  <us-gaap:BusinessExitCosts1 id="ID_1302" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerTechnologyServicesMember" unitRef="USD">0</us-gaap:BusinessExitCosts1>
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border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Reduction in Force&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,079&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 298&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,352&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,650&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (298)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (6,863)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (7,161)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 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(215)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Balance as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,353&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,353&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expense&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,442&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,456&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Payments&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,618)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,632)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Changes in estimates&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,071&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;2,071&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfRestructuringReserveByTypeOfCostTextBlock>
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  <us-gaap:PaymentsForRestructuring id="ID_1311" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-7161000</us-gaap:PaymentsForRestructuring>
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  <us-gaap:RestructuringReserve id="ID_1325" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_RestructuringCostAndReserveAxis_FacilityClosingMember" unitRef="USD">0</us-gaap:RestructuringReserve>
  <us-gaap:RestructuringReserve id="ID_1326" decimals="-3" contextRef="AS_OF_Dec31_2012_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">4079000</us-gaap:RestructuringReserve>
  <ttec:RestructuringChargesBeforeAdjustments id="ID_1327" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">4352000</ttec:RestructuringChargesBeforeAdjustments>
  <us-gaap:PaymentsForRestructuring id="ID_1328" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">-6863000</us-gaap:PaymentsForRestructuring>
  <us-gaap:RestructuringReserveAccrualAdjustment id="ID_1329" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">-215000</us-gaap:RestructuringReserveAccrualAdjustment>
  <us-gaap:RestructuringReserve id="ID_1330" decimals="-3" contextRef="AS_OF_Dec31_2013_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">1353000</us-gaap:RestructuringReserve>
  <ttec:RestructuringChargesBeforeAdjustments id="ID_1331" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">3442000</ttec:RestructuringChargesBeforeAdjustments>
  <us-gaap:PaymentsForRestructuring id="ID_1332" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">-2618000</us-gaap:PaymentsForRestructuring>
  <us-gaap:RestructuringReserveAccrualAdjustment id="ID_1333" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">-106000</us-gaap:RestructuringReserveAccrualAdjustment>
  <us-gaap:RestructuringReserve id="ID_1334" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_RestructuringCostAndReserveAxis_EmployeeSeveranceMember" unitRef="USD">2071000</us-gaap:RestructuringReserve>
  <us-gaap:ImpairedLongLivedAssetsHeldAndUsedAssetDescription id="ID_1335" contextRef="FROM_Jan01_2014_TO_Dec31_2014">During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain delivery centers.</us-gaap:ImpairedLongLivedAssetsHeldAndUsedAssetDescription>
  <us-gaap:ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue id="ID_1336" contextRef="FROM_Jan01_2014_TO_Dec31_2014">To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates.</us-gaap:ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue>
  <us-gaap:RestructuringReserve id="ID_1337" decimals="-5" contextRef="AS_OF_Jun30_2012_ttec_RestructuringReserveAxis_EmployeeSeveranceMember_us-gaap_RestructuringCostAndReserveAxis_SpainMember" unitRef="USD">14700000</us-gaap:RestructuringReserve>
  <us-gaap:RestructuringReserve id="ID_1338" decimals="-5" contextRef="AS_OF_Jun30_2012_ttec_RestructuringReserveAxis_FacilityClosingMember_us-gaap_RestructuringCostAndReserveAxis_SpainMember" unitRef="USD">400000</us-gaap:RestructuringReserve>
  <us-gaap:ImpairmentOfLeasehold id="ID_1339" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">400000</us-gaap:ImpairmentOfLeasehold>
  <us-gaap:ImpairmentOfLeasehold id="ID_1340" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">100000</us-gaap:ImpairmentOfLeasehold>
  <us-gaap:ImpairmentOfLeasehold id="ID_1341" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerManagementServicesMember" unitRef="USD">1200000</us-gaap:ImpairmentOfLeasehold>
  <us-gaap:ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill id="ID_1342" decimals="-5" contextRef="FROM_Jan01_2012_TO_Mar31_2012_us-gaap_StatementBusinessSegmentsAxis_CustomerGrowthServicesMember" unitRef="USD">1800000</us-gaap:ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill>
  <us-gaap:ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill id="ID_1343" decimals="-5" contextRef="FROM_Apr01_2013_TO_Jun30_2013_us-gaap_StatementBusinessSegmentsAxis_CustomerStrategyServicesMember" unitRef="USD">1100000</us-gaap:ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill>
  <us-gaap:DebtDisclosureTextBlock id="ID_1344" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;13&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;INDEBTEDNESS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Credit Facility&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In the second quarter of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2013, the Company entered into a $700.0 million, five-year, multi-currency revolving credit facility (the &amp;#8220;Credit Agreement&amp;#8221;) with a syndicate of lenders which includes an accordion feature that permits the Company to request an increase in total commitments up to $1.0 billion, under certain conditions. Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA&amp;#160;Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers. The Credit Agreement amends and restates in its entirety the Company's prior credit facility entered into during 2010 and amended in 2012.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0&amp;#160;million. At the Company's discretion, direct borrowing options under the Credit Agreement include (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;i&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;)&amp;#160;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&amp;#160;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&amp;#160;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&amp;#160;2. As of December 31, 2014, and 2013, the Company had borrowings of $100.0 million and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;100.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; respectively, under its Credit Agreement, and its average daily utilization was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;285.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;238.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million for the years ended December 31, 2014 and 2013, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $3.2 million, the Company's remaining borrowing capacity was $596.8 million as of December 31, 2014. As of December 31, 2014, the Company was in compliance with all covenants and conditions under its Credit Agreement.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;From time-to-time, the Company has unsecured, uncommitted lines of credit to support working capital for a few foreign subsidiaries. As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, no foreign loans were outstanding.&lt;/font&gt;&lt;/p&gt;</us-gaap:DebtDisclosureTextBlock>
  <us-gaap:LineOfCreditFacilityDescription id="ID_1345" contextRef="FROM_Jan01_2013_TO_Jun03_2013">The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0&amp;#160;million. At the Company&amp;#8217;s discretion, direct borrowing options under the Credit Agreement include (i)&amp;#160;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&amp;#160;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&amp;#160;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase.</us-gaap:LineOfCreditFacilityDescription>
  <us-gaap:LineOfCreditFacilityInitiationDate1 id="ID_1346" contextRef="FROM_Jan01_2013_TO_Jun03_2013">2013-06-03</us-gaap:LineOfCreditFacilityInitiationDate1>
  <ttec:LineOfCreditInitialBorrowingCapacity id="ID_1347" decimals="-5" contextRef="AS_OF_Jun03_2013" unitRef="USD">700000000</ttec:LineOfCreditInitialBorrowingCapacity>
  <us-gaap:LineOfCreditFacilityMaximumBorrowingCapacity id="ID_1348" decimals="-8" contextRef="AS_OF_Jun03_2013" unitRef="USD">1000000000</us-gaap:LineOfCreditFacilityMaximumBorrowingCapacity>
  <us-gaap:LineOfCreditFacilityAverageOutstandingAmount id="ID_1349" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">285900000</us-gaap:LineOfCreditFacilityAverageOutstandingAmount>
  <us-gaap:LineOfCreditFacilityAverageOutstandingAmount id="ID_1350" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">238100000</us-gaap:LineOfCreditFacilityAverageOutstandingAmount>
  <ttec:LineOfCreditFacilityLettersOfCreditIssued id="ID_1351" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">3200000</ttec:LineOfCreditFacilityLettersOfCreditIssued>
  <us-gaap:LineOfCreditFacilityRemainingBorrowingCapacity id="ID_1352" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">596800000</us-gaap:LineOfCreditFacilityRemainingBorrowingCapacity>
  <us-gaap:LineOfCreditFacilityRationaleForClassificationAsLongTermDebt id="ID_1353" contextRef="FROM_Jan01_2013_TO_Jun03_2013">5 Year Term</us-gaap:LineOfCreditFacilityRationaleForClassificationAsLongTermDebt>
  <us-gaap:DeferredRevenueDisclosureTextBlock id="ID_1354" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;14&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;DEFERRED REVENUE AND COSTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Deferred &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;r&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;evenue in the accompanying Consolidated Balance Sheets co&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;nsist of the following (&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,887&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28,799&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,771&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,978&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 48,658&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,777&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Deferred costs in the accompanying Consolidated Balance Sheets consist of the following (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,845&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,953&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,213&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,202&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,059&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,155&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:DeferredRevenueDisclosureTextBlock>
  <ttec:DeferredRevenueTableTextBlock id="ID_1355" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,887&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 28,799&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Revenue - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,771&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,978&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 48,658&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 38,777&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:DeferredRevenueTableTextBlock>
  <us-gaap:DeferredRevenueNoncurrent id="ID_1356" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">18771000</us-gaap:DeferredRevenueNoncurrent>
  <us-gaap:DeferredRevenueNoncurrent id="ID_1357" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">9978000</us-gaap:DeferredRevenueNoncurrent>
  <us-gaap:DeferredRevenue id="ID_1358" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">48658000</us-gaap:DeferredRevenue>
  <us-gaap:DeferredRevenue id="ID_1359" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">38777000</us-gaap:DeferredRevenue>
  <ttec:DeferredCostsTableTextBlock id="ID_1360" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Current&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 16,845&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 15,953&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Deferred Costs - Long-term&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 12,213&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 13,202&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total Deferred Costs&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,059&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 29,155&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:DeferredCostsTableTextBlock>
  <us-gaap:DeferredCostsCurrent id="ID_1361" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">16845000</us-gaap:DeferredCostsCurrent>
  <us-gaap:DeferredCosts id="ID_1362" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">12213000</us-gaap:DeferredCosts>
  <us-gaap:DeferredCosts id="ID_1363" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">13202000</us-gaap:DeferredCosts>
  <us-gaap:DeferredCostsCurrent id="ID_1364" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">15953000</us-gaap:DeferredCostsCurrent>
  <us-gaap:DeferredCostsCurrentAndNoncurrent id="ID_1365" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">29155000</us-gaap:DeferredCostsCurrentAndNoncurrent>
  <us-gaap:DeferredCostsCurrentAndNoncurrent id="ID_1366" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">29059000</us-gaap:DeferredCostsCurrentAndNoncurrent>
  <us-gaap:CommitmentsAndContingenciesDisclosureTextBlock id="ID_1367" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(15&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;COMMITMENTS AND CONTINGENCIES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Letters of Credit&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, outstanding letters of credit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; under the Credit Agreement totaled &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$3.2&amp;#160;million and primarily guaranteed wo&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;rkers' compensation and other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; insurance&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related obligations. As of December 31, 2014, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Guarantees&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Indebtedness under the Credit Agreement is guaranteed by certain of the Company's present and future domestic subsidiaries.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Legal Proceedings&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;From time to time, the Company has been involved in legal actions, both as plaintiff and defendant, which arise in the ordinary course of business. The Company accrues for exposures associated with such legal actions to the extent that losses are deemed both probable and estimable. To the extent specific reserves have not been made for certain legal proceedings, their ultimate outcome, and consequently, an estimate of possible loss, if any, cannot reasonably be determined at this time. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Based on currently available information and advice received from counsel, the Company believes that the dispositi&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;on or ultimate resolution of any current &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;legal proceedings, except as otherwise specifically reserved for in its financial statements, will not have a material adverse effect on the Company's financial position, cash flows or results of operations. &lt;/font&gt;&lt;/p&gt;</us-gaap:CommitmentsAndContingenciesDisclosureTextBlock>
  <ttec:LettersOfCreditIssuedOutsideLineOfCreditFacility id="ID_1368" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">1300000</ttec:LettersOfCreditIssuedOutsideLineOfCreditFacility>
  <us-gaap:LeasesOfLesseeDisclosureTextBlock id="ID_1369" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(16&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;LEASES&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has various operating leases primarily for equipment, delivery centers and office space, which generally contain renewal options. Rent expense under operating leases was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;33.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;33.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;33.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended December 31, 2014, 2013 and 2012, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In 2008, the Company sub-leased one of its delivery centers to a third party for the remaining term of the original lease. The sub-lease began on January 1, 2009 and rental income &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;recognized on a straight-line basis over the term of the sub-lease&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; through 2021&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. Future minimum&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; sub-lease rental receipts are shown in the table below.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The future minimum rental payments and receipts required under non-cancelable operating leases as of December 31, 2014 are as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 34px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:center;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:center;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Operating Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Sub-Lease Income&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 43,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 34,248&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 26,505&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,582&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,470)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2019&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,665&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,470)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,826&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,675)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 136,237&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14,317)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;T&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;he Company records operating lease expense on a straight-line basis over the life of the lease as described in Note&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The deferred lease liability as of December 31, 2014 and 2013 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Asset Retirement Obligations&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company records asset retirement obligations &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;(&amp;#8220;ARO&amp;#8221;) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for its delivery center leases. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Capitalized costs related to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ARO's&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; long-term assets in the accompanying Consolidated Balance Sheets while the ARO liability is included in Other long-term liabilities in the accompanying Consolidated Balance Sheets. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Following is a summary of the amounts recorded (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,888&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 39&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,941&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,061&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 42&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (215)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,888&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Increases to ARO result from a new lease agreement or modifications on an ARO from a preexisting lease agreement. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Modifications to ARO liabilities and accumulated accretion occur when lease agreements are amended or when assumptions change,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; such as the rate of inflation. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Modifications are accounted for prospectively as changes in estimates. Settlements occur when leased premises are vacated and the actual cost of restoration is paid. Differences between the actual costs of restoration and the balance recorded as ARO liabilities are recognized as gains or losses in the accompanying Consolidated Statements of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;</us-gaap:LeasesOfLesseeDisclosureTextBlock>
  <us-gaap:ScheduleOfFutureMinimumRentalPaymentsForOperatingLeasesTableTextBlock id="ID_1370" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 34px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:center;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:center;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Operating Leases&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Sub-Lease Income&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2015&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 43,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2016&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 34,248&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2017&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 26,505&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,234)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2018&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 18,582&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,470)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;2019&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 9,665&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,470)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Thereafter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,826&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (2,675)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 136,237&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (14,317)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfFutureMinimumRentalPaymentsForOperatingLeasesTableTextBlock>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueCurrent id="ID_1371" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">43411000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueCurrent>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInTwoYears id="ID_1372" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">34248000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInTwoYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInTwoYears id="ID_1373" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2234000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInTwoYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueCurrent id="ID_1374" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2234000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueCurrent>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInThreeYears id="ID_1375" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">26505000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInThreeYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInThreeYears id="ID_1376" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2234000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInThreeYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFourYears id="ID_1377" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">18582000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFourYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFourYears id="ID_1378" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2470000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFourYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFiveYears id="ID_1379" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">9665000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFiveYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFiveYears id="ID_1380" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2470000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueInFiveYears>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueThereafter id="ID_1381" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">3826000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueThereafter>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDueThereafter id="ID_1382" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-2675000</us-gaap:OperatingLeasesFutureMinimumPaymentsDueThereafter>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDue id="ID_1383" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_OperatingLeasesMember" unitRef="USD">136237000</us-gaap:OperatingLeasesFutureMinimumPaymentsDue>
  <us-gaap:OperatingLeasesFutureMinimumPaymentsDue id="ID_1384" decimals="-3" contextRef="AS_OF_Dec31_2014_ttec_OperatingLeaseByTypeAxis_SubleaseIncomeMember" unitRef="USD">-14317000</us-gaap:OperatingLeasesFutureMinimumPaymentsDue>
  <us-gaap:ScheduleOfChangeInAssetRetirementObligationTableTextBlock id="ID_1385" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,888&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 39&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,941&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 46px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Additions and Modifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Accretion&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Settlements&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Balance at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;ARO liability total&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,061&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 42&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (215)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,888&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfChangeInAssetRetirementObligationTableTextBlock>
  <us-gaap:AssetRetirementObligationLiabilitiesIncurred id="ID_1386" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">39000</us-gaap:AssetRetirementObligationLiabilitiesIncurred>
  <us-gaap:AssetRetirementObligationAccretionExpense id="ID_1387" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">14000</us-gaap:AssetRetirementObligationAccretionExpense>
  <us-gaap:AssetRetirementObligationLiabilitiesSettled id="ID_1388" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">0</us-gaap:AssetRetirementObligationLiabilitiesSettled>
  <us-gaap:AssetRetirementObligation id="ID_1389" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">1941000</us-gaap:AssetRetirementObligation>
  <us-gaap:AssetRetirementObligation id="ID_1390" decimals="-3" contextRef="AS_OF_Dec31_2012" unitRef="USD">2061000</us-gaap:AssetRetirementObligation>
  <us-gaap:AssetRetirementObligationLiabilitiesIncurred id="ID_1391" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">0</us-gaap:AssetRetirementObligationLiabilitiesIncurred>
  <us-gaap:AssetRetirementObligationAccretionExpense id="ID_1392" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">42000</us-gaap:AssetRetirementObligationAccretionExpense>
  <us-gaap:AssetRetirementObligationLiabilitiesSettled id="ID_1393" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">-215000</us-gaap:AssetRetirementObligationLiabilitiesSettled>
  <us-gaap:AssetRetirementObligation id="ID_1394" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">1888000</us-gaap:AssetRetirementObligation>
  <us-gaap:OperatingLeasesRentExpenseNet id="ID_1395" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">33200000</us-gaap:OperatingLeasesRentExpenseNet>
  <us-gaap:OperatingLeasesRentExpenseNet id="ID_1396" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">33300000</us-gaap:OperatingLeasesRentExpenseNet>
  <us-gaap:OperatingLeasesRentExpenseNet id="ID_1397" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">33100000</us-gaap:OperatingLeasesRentExpenseNet>
  <us-gaap:MinorityInterestDisclosureTextBlock id="ID_1398" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(17)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;MANDATORILY RED&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;E&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;EMABLE NONCONTROLLING INTEREST&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company holds an 80% interest in iKnowtion. In the event iKnowtion meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in iKnowtion in 2016 for an amount equal to a multiple of iKnowtion's 2015 EBITDA as defined in the purchase and sale agreement. These terms represent a contingent redemption feature which the Company determined is probable of being achieved.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has recorded the mandatorily redeemable noncontrolling interest at the redemption value based on the corresponding EBITDA multiples as prescribed in the purchase and sale agreement at the end of each reporting period. At the end of each reporting period the changes in the redemption value are recorded in retained earnings. Since the EBITDA multiples as defined in the purchase and sale agreement are below the current market multiple, the Company has determined that there is no preferential treatment to the noncontrolling interest shareholders resulting in no impact to earnings per share.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A rollforward of the mandatorily redeemable &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;noncontrolling&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; interest is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;as follow&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (in&amp;#160;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Mandatorily redeemable noncontrolling interest, January 1&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,509&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,067&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income attributable to mandatorily redeemable noncontrolling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 613&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 482&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Working capital distributed to mandatorily redeemable noncontrolling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,244)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (717)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Change in redemption value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 936&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,677&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mandatorily redeemable noncontrolling interest, December 31&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,814&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,509&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:MinorityInterestDisclosureTextBlock>
  <us-gaap:RedeemableNoncontrollingInterestTableTextBlock id="ID_1399" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Mandatorily redeemable noncontrolling interest, January 1&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,509&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,067&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income attributable to mandatorily redeemable noncontrolling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 613&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 482&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Working capital distributed to mandatorily redeemable noncontrolling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (1,244)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (717)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Change in redemption value&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 936&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,677&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Mandatorily redeemable noncontrolling interest, December 31&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,814&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,509&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:RedeemableNoncontrollingInterestTableTextBlock>
  <us-gaap:ProfitLoss id="ID_1400" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">613000</us-gaap:ProfitLoss>
  <us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders id="ID_1401" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">-1244000</us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders>
  <us-gaap:MinorityInterestChangeInRedemptionValue id="ID_1402" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">936000</us-gaap:MinorityInterestChangeInRedemptionValue>
  <us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_1403" decimals="-3" contextRef="AS_OF_Dec31_2014_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">2814000</us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
  <us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_1404" decimals="-3" contextRef="AS_OF_Dec31_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">2509000</us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
  <us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount id="ID_1405" decimals="-3" contextRef="AS_OF_Dec31_2012_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">1067000</us-gaap:RedeemableNoncontrollingInterestEquityCommonCarryingAmount>
  <us-gaap:ProfitLoss id="ID_1406" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">482000</us-gaap:ProfitLoss>
  <us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders id="ID_1407" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">-717000</us-gaap:MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders>
  <us-gaap:MinorityInterestChangeInRedemptionValue id="ID_1408" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013_dei_LegalEntityAxis_IknowtionMember" unitRef="USD">1677000</us-gaap:MinorityInterestChangeInRedemptionValue>
  <ttec:AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock id="ID_1409" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(18&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following table &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;presents changes in the a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccumulated &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;balance for each component of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;other comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; including current period other comprehensive income (loss) and reclassifications out of accumulated other comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 58px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Currency Translation Adjustment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Derivative Valuation, Net of Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Other, Net        of Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Totals&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,156&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,778)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,474)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,517&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,748&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (302)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 29,963&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,337)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 829&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,508)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,517&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 527&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 28,455&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,673&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,251)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 23px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,673&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,251)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (26,254)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 29&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (39,946)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (4,190)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 569&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,621)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (26,254)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (17,911)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (43,567)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (10,581)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,653)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,586)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 23px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (10,581)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,653)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,586)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (22,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,121)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 44&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (34,848)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,032&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,160&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (22,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (9,993)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,076&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (31,688)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (33,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (18,345)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (577)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (52,274)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following table &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;presents &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the classification of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;amount &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;reclassified&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; from&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; a&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ccumulated&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;other comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to the statement of&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; comprehensive income (loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:center;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="8"  style="width: 264px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:264px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;For the Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 43px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Statement of Comprehensive Income (Loss) Classification&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 210px; text-align:left;border-color:#000000;min-width:210px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative valuation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Gain (loss) on foreign currency forward&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;exchange contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,429)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,638&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Loss on interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,060)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,047)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (741)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Interest expense&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax effect&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,736)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,560)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,128)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,190&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,337&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income (loss)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 210px; text-align:left;border-color:#000000;min-width:210px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Actuarial loss on defined benefit plan&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,098)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (605)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (882)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax effect&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 66&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 36&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 53&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,032)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (569)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (829)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income (loss)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock>
  <us-gaap:ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock id="ID_1410" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 58px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Foreign Currency Translation Adjustment&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Derivative Valuation, Net of Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Other, Net        of Tax&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 76px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:76px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Totals&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2011&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,156&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,852)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,778)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,474)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,517&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,748&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (302)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 29,963&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,337)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 829&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,508)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,517&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,411&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 527&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 28,455&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,673&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,251)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 23px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2012&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,673&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 9,559&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,251)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,981&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (26,254)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (13,721)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 29&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (39,946)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (4,190)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 569&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,621)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (26,254)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (17,911)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 598&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (43,567)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (10,581)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,653)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,586)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 23px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (10,581)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,653)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (20,586)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other comprehensive income (loss) before reclassifications&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (22,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (12,121)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 44&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (34,848)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Amounts reclassified from accumulated other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,128&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,032&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 3,160&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net current period other comprehensive income (loss)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (22,771)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (9,993)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,076&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (31,688)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Accumulated other comprehensive income&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;(loss) at December 30, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (33,352)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (18,345)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (577)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 64px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:64px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (52,274)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 8px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock>
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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 210px; text-align:left;border-color:#000000;min-width:210px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Derivative valuation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Gain (loss) on foreign currency forward&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:center;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;exchange contracts&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,429)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 7,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,638&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Loss on interest rate swaps&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,060)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,047)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (741)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Interest expense&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax effect&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,361&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,736)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,560)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,128)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 4,190&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,337&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income (loss)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td colspan="3"  style="width: 210px; text-align:left;border-color:#000000;min-width:210px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Other&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Actuarial loss on defined benefit plan&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,098)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (605)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (882)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Tax effect&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 66&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 36&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 53&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,032)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (569)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (829)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income (loss)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 15px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:DisclosureOfReclassificationAmountTextBlock>
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margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in basic earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 49,297&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,338&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 54,738&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Effect of dilutive securities:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Stock options&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 413&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 417&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 378&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 392&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 424&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Performance-based restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total effects of dilutive securities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 805&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 802&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in dilutive earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,102&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 52,244&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 55,540&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the years ended December 31, 2014, 2013 and 2012, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, 0.1&amp;#160;million and 0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively, of options to purchase shares of common stock were outstanding but not included in the computation of diluted net income per share because the exercise price exceeded the value of the shares and the effect would have been anti-dilutive. For the years ended December 31, 2014, 2013 and 2012, restricted stock units of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively, were outstanding but not included in the computation of diluted net income per share because the effect would have been anti-dilutive. For the years ended December 31, 2014, 2013 and 2012, there were no performance-based restricted stock units outstanding but not included in the computation of diluted net income per share. For the years ended December 31, 2014, 2013 and 2012, restricted stock units that vest based on the Company achieving specified operating income performance targets of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, 0.1 million and 0.1 million, respectively, were outstanding but not included in the computation of diluted net income per share because they were determined &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;not &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to be contingently issuable.&lt;/font&gt;&lt;/p&gt;</us-gaap:EarningsPerShareTextBlock>
  <us-gaap:ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock id="ID_1471" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 228px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:228px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2012&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in basic earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 49,297&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 51,338&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 54,738&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 385px; text-align:left;border-color:#000000;min-width:385px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Effect of dilutive securities:&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Stock options&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 413&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 417&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 378&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 392&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 489&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 424&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Performance-based restricted stock units&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Total effects of dilutive securities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 805&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 906&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 802&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Shares used in dilutive earnings per share calculation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 50,102&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 52,244&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 55,540&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock>
  <us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1472" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">413000</us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
  <us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1473" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">392000</us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
  <us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1474" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">805000</us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
  <us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1475" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="Shares">906000</us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
  <us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment id="ID_1476" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="Shares">802000</us-gaap:WeightedAverageNumberDilutedSharesOutstandingAdjustment>
  <us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1477" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="Shares">0</us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
  <us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1478" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="Shares">424000</us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
  <us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1479" decimals="-3" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="Shares">378000</us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
  <us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants id="ID_1480" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="Shares">417000</us-gaap:IncrementalCommonSharesAttributableToCallOptionsAndWarrants>
  <us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements id="ID_1481" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="Shares">489000</us-gaap:IncrementalCommonSharesAttributableToShareBasedPaymentArrangements>
  <us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1482" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">0</us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
  <us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares id="ID_1483" decimals="-3" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="Shares">0</us-gaap:IncrementalCommonSharesAttributableToContingentlyIssuableShares>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1484" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1485" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares">200000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1486" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_PerformanceSharesMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1487" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_PerformanceSharesMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1488" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares">200000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1489" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1490" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_EmployeeStockOptionMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1491" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_RestrictedStockUnitsRSUMember" unitRef="Shares">800000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount id="ID_1492" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_PerformanceSharesMember" unitRef="Shares">100000</us-gaap:AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount>
  <ttec:EmployeeCompensationPlansDisclosureTextBlock id="ID_1493" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(20&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;EMPLOYEE COMPENSATION PLANS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Employee Benefit Plan&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;currently &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;has &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;one&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 401(k) profit-sharing plan that allow&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; participation by&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; employees who have completed six months of service, as defined, and are 21&amp;#160;years of age or older. Participants may defer up to 75% of their gross pay, up to a maximum limit determined by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;U.S.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;federal law. Participants are also eligible for a matching contribution.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company may from time to time, at its discretion, make a &amp;#8220;matching contribution&amp;#8221; based on the amount and rate of the elective deferrals. The Company determines how much, if any, it will contribute for each dollar of elective deferrals.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Participants vest in matching contributions over a three-year period. Company matching contributions to the 401(k) &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;plan&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;(s)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; totaled $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million for the years ended &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Equity Compensation Plans&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In February 1999, the Company adopted the TeleTech Holdings, Inc. 1999 Stock Option and Incentive Plan (the &amp;#8220;1999 Plan&amp;#8221;). The purpose of the 1999 Plan was to enable the Company to continue to (a)&amp;#160;attract and retain high quality directors, officers, employees, consultants and independent contractors; (b)&amp;#160;motivate such persons to promote the long-term success of the Company and its subsidiaries; and (c)&amp;#160;induce employees of companies that are acquired by TeleTech to accept employment with TeleTech following such an acquisition. An aggregate of 14.0 million shares of common stock were reserved for issuance under the 1999 Plan, which permitted the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and restricted stock units (&amp;#8220;RSUs&amp;#8221;). The 1999 Plan also provided for annual equity-based compensation grants to members of the Company's Board of Directors. Options granted to employees generally vested over four to five years and had a contractual life of ten years. Options issued to Directors vested immediately and had a contractual life of ten years. In May 2009, the Company adopted a policy to issue RSUs to Directors, which generally vest over one year.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;In May 2010, the Company adopted the 2010 Equity Incentive Plan (the &amp;#8220;2010 Plan&amp;#8221;). Upon adoption of the 2010 Plan, all authorized and unissued equity in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the 1999 Plan was cancelled. An aggregate of 4.0&amp;#160;million shares of common stock has been&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reserved for issuance under the 2010 Plan, which permits the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. As of December 31, 2014, a total of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares were authorized and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million shares were available for issuance under the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2010&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Plan.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;For the years ended December 31, 2014, 2013, and 2012, the Company recorded total &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; under all &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based arrangements (stock options and RSUs) of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;13.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;13.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;For 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; 2013&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and 2012&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, of the total compensation expense, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $1.9 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was recognized in Cost of services and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;9.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $11.5 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; was recognized in Selling, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;general and administrative in the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;For the years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; ended December 31, 2014, 2013, and 2012, the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;recognized a tax benefit &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;under all &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;equity&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;-based arrangements (stock options and RSUs) of $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;5.7&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Restricted Stock Units&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;2012, 2013 and 2014 RSU Awards: &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The Company granted RSUs in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012, 2013 and 2014 to new and existing employees that vest over four &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;or five &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;years. The Company also granted RSUs in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2012, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2013 and 2014 to members of the Board of Directors that vest over one year. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During 2011, the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Company granted 100,000 performance-based RSUs to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a key employee&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; that vest based on the Company achieving specified revenue and operating income performance in 2014.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The Company determined the performance targets were not met;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; therefore these RSU's did not vest&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and were forfeited&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. During 2014, the Company&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;granted &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;different &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;key employee RSU's based on &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;revenue and operating income &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;performance for a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;reporting segment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of the Company; these performance conditions were partially met and therefore &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;8,394&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; RSU's &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;were issued&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Summary of RSUs:  &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Settlement of the RSUs shall be made in shares of the Company's common stock by delivery of one share of common stock for each RSU then being settled. The Company calculates the fair value for RSUs based on the closing price of the Company's stock on the date of grant and records compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; over the vesting period using a straight-line method. The Company factors an estimated forfeiture rate in calculating compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; on RSUs and adjusts for actual forfeitures upon the vesting of each tranche of RSUs.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;weighted average grant-date fair&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; value of RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, including performance-based RSUs,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;granted&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the years ended December 31, 2014, 2013, and 2012 was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;26.92&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;21.66&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;15.91&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The total intrinsic value&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and fair value&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of RSUs vested during the years ended December 31, 2014, 2013, and 2012 was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;12.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;12.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;15.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A summary of the status of the Company's non-vested RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and performance-based RSUs&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and activity for the year ended December 31, 2014 is as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 53px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:center;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Grant Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:center;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 437px; text-align:left;border-color:#000000;min-width:437px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,973,575&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 20.39&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Granted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 666,656&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 26.92&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (626,070)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 19.85&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (191,083)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 19.62&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 437px; text-align:left;border-color:#000000;min-width:437px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,823,078&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 23.02&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:88px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;All RSU's vested during the year ended December 31, 2014 were issued out of treasury stock. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, there was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;27.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million of total unrecognized compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;42.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million in total intrinsic value &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related to non-vested &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;RSU grants. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The unrecognized compensation expense will&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; be recognized over the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;weighted-average &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;vesting &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;period of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.5&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; using &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; straight-line method.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;"&gt;Stock Options&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the year ended December 31, 2011, the Company granted 150,000 stock options to a key employee. The stock option award is made up of four separate tranches. Each tranche will vest based on certain stock price targets (market conditions). The grant date fair values of each tranche were calculated using a Monte Carlo simulation model in addition to a time-based binomial lattice model. The following table provides the assumptions used in the time-based binomial lattice model for each tranche granted:&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Risk-free interest rate&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2.1%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected life in years&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;1.3 - 2.7&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Dividend yield&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;0.0%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Weighted-average volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company estimated the expected term based on historical averages of option exercises and expirations. The calculation of expected volatility is based on the historical volatility of the Company's common stock over the expected term. The risk-free interest rate is based on the yield on the grant measurement date of a traded zero-coupon U.S.&amp;#160;Treasury bond, as reported by the U.S.&amp;#160;Federal Reserve, with a term equal to the expected term of the stock option granted. The Company factored an estimated forfeiture rate and adjusted for actual forfeitures upon the vesting of each tranche of options.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;A summary of stock option activity for the year ended December 31, 2014 is as follows:&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 67px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Exercise Price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Remaining Contract Term in Years&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Aggregate Intrinsic Value       (000's)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,220,474&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.43&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Exercises&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (53,100)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 9.60&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Post-vest cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (15,375)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 8.90&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,151,999&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.67&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 1.9&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,540&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested and exercisable as of&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,001,999&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.12&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 1.2&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,584&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;There were no stock options granted during 2012, 2013 or 2014.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; The total intrinsic value of options exercised during the years ended December 31, 2014, 2013 and 2012 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively. The total fair value of shares vested during the years ended December 31, 2014, 2013 and 2012 was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;zero&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, respectively.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;As of December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, there was approximately &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$20 thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of unrecognized compensation &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expense&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; related to non-vested &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;stock options&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The unrecognized compensation expense will&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; be recognized over the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;weighted-average &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;derived service&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; period of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; years&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; using the straight-line method. &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Cash received from option exercises under the Plans for the years ended December 31, 2014, 2013 and 2012 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The recognized tax benefit from option exercises &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for the years ended December 31, 2014, 2013 and 2012 was $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.3&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Shares issued for options &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;exercise&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;d&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; during the year ended December 31, 2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; were issued out of treasury stock.&lt;/font&gt;&lt;/p&gt;</ttec:EmployeeCompensationPlansDisclosureTextBlock>
  <us-gaap:ScheduleOfShareBasedCompensationRestrictedStockUnitsAwardActivityTableTextBlock id="ID_1494" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 53px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:center;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Grant Date Fair Value&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:center;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:88px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 437px; text-align:left;border-color:#000000;min-width:437px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,973,575&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 20.39&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Granted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 666,656&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 26.92&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (626,070)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 19.85&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (191,083)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 19.62&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 437px; text-align:left;border-color:#000000;min-width:437px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Unvested as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:88px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,823,078&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 23.02&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 425px; text-align:left;border-color:#000000;min-width:425px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 88px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:88px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfShareBasedCompensationRestrictedStockUnitsAwardActivityTableTextBlock>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber id="ID_1495" decimals="INF" contextRef="AS_OF_Dec31_2013" unitRef="Shares">1973575</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod id="ID_1496" decimals="INF" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">666656</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod id="ID_1497" decimals="INF" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">-626070</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod id="ID_1498" decimals="INF" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">-191083</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber id="ID_1499" decimals="INF" contextRef="AS_OF_Dec31_2014" unitRef="Shares">1823078</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue id="ID_1500" decimals="2" contextRef="AS_OF_Dec31_2013" unitRef="EPS">20.39</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue id="ID_1501" decimals="2" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="EPS">26.92</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue id="ID_1502" decimals="2" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="EPS">19.85</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue id="ID_1503" decimals="2" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="EPS">19.62</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue id="ID_1504" decimals="2" contextRef="AS_OF_Dec31_2014" unitRef="EPS">23.02</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue>
  <us-gaap:ScheduleOfShareBasedPaymentAwardStockOptionsValuationAssumptionsTableTextBlock id="ID_1505" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Year Ended December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2011&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Risk-free interest rate&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2.1%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected life in years&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;1.3 - 2.7&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Expected volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Dividend yield&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;0.0%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Weighted-average volatility&lt;/font&gt;&lt;/td&gt;&lt;td colspan="3"  style="width: 183px; text-align:center;border-color:#000000;min-width:183px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;54.4%&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfShareBasedPaymentAwardStockOptionsValuationAssumptionsTableTextBlock>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate id="ID_1506" decimals="4" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="Pure">0.021</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate>
  <us-gaap:SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1 id="ID_1507" contextRef="FROM_Jan01_2011_TO_Dec31_2011">P2Y0M0D</us-gaap:SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate id="ID_1508" decimals="4" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="Pure">0.544</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate id="ID_1509" decimals="4" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="Pure">0.0</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate id="ID_1510" decimals="4" contextRef="FROM_Jan01_2011_TO_Dec31_2011" unitRef="Pure">0.544</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock id="ID_1511" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 67px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Shares&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Exercise Price&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Weighted Average Remaining Contract Term in Years&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Aggregate Intrinsic Value       (000's)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2013&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,220,474&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.43&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Exercises&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (53,100)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 9.60&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Post-vest cancellations/expirations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; (15,375)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 8.90&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Outstanding as of December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,151,999&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.67&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 1.9&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 11,540&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 248px; text-align:left;border-color:#000000;min-width:248px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Vested and exercisable as of&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;December 31, 2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,001,999&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;"&gt; 13.12&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:center;border-color:#000000;min-width:89px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt; 1.2&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:right;border-color:#000000;min-width:19px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 10,584&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 236px; text-align:left;border-color:#000000;min-width:236px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 19px; text-align:left;border-color:#000000;min-width:19px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock>
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  <us-gaap:StockIssuedDuringPeriodSharesStockOptionsExercised id="ID_1513" decimals="INF" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="Shares">-53100</us-gaap:StockIssuedDuringPeriodSharesStockOptionsExercised>
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  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber id="ID_1516" decimals="INF" contextRef="AS_OF_Dec31_2014" unitRef="Shares">1001999</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber>
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  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice id="ID_1518" decimals="2" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="EPS">8.90</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice id="ID_1519" decimals="2" contextRef="AS_OF_Dec31_2014" unitRef="EPS">13.12</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice>
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  <us-gaap:DefinedContributionPlanCostRecognized id="ID_1526" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014" unitRef="USD">4800000</us-gaap:DefinedContributionPlanCostRecognized>
  <us-gaap:DefinedContributionPlanCostRecognized id="ID_1527" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013" unitRef="USD">4200000</us-gaap:DefinedContributionPlanCostRecognized>
  <us-gaap:DefinedContributionPlanCostRecognized id="ID_1528" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012" unitRef="USD">3000000</us-gaap:DefinedContributionPlanCostRecognized>
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  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod id="ID_1559" decimals="INF" contextRef="FROM_Jan01_2011_TO_Dec31_2011_ttec_KeyEmployeeAxis_KeyEmployee1Member_us-gaap_AwardTypeAxis_EmployeeStockOptionMember" unitRef="Shares">150000</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod id="ID_1560" decimals="INF" contextRef="FROM_Jan01_2011_TO_Dec31_2011_ttec_KeyEmployeeAxis_KeyEmployee1Member_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="Shares">100000</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod>
  <us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod id="ID_1561" decimals="INF" contextRef="FROM_Jan01_2014_TO_Dec31_2014_ttec_KeyEmployeeAxis_KeyEmployee2Member_us-gaap_AwardTypeAxis_RestrictedStockUnitsRSUMember" unitRef="Shares">8394</us-gaap:ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod>
  <us-gaap:TreasuryStockTextBlock id="ID_1562" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(21&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;STOCK REPURCHASE PROGRAM&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;Stock Repurchase Program&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has a stock repurchase program, which was initially authorized by the Company's Board of Directors in November 2001. As of December 31, 2014, the cumulative authorized repurchase &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;allowance was $637.3 million. During the year ended December 31, 2014, the Company purchased &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2.4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million shares for $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;57.1&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;million. Since inception of the program, the Company has purchased 42.1&amp;#160;million shares for $625.5&amp;#160;million. As of December 31, 2014, the remaining &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;allowance under the program was approximately $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;11.8&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million. For the period from January 1, 2015 through&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;February 28, 2015&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company purchased &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;212,100&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; additional shares&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; at a cost of $4.7 million&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The stock repurchase program does not have an expiration date.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Effective &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;February 28, 2015&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Board of Directors authorized an additional $25 million for stock repurchases.&lt;/font&gt;&lt;/p&gt;</us-gaap:TreasuryStockTextBlock>
  <ttec:CumulativeAuthorizedShareRepurhcaseAllowance id="ID_1563" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">637300000</ttec:CumulativeAuthorizedShareRepurhcaseAllowance>
  <ttec:RemainingAllowanceStockRepurchaseProgram id="ID_1564" decimals="-5" contextRef="AS_OF_Dec31_2014" unitRef="USD">11800000</ttec:RemainingAllowanceStockRepurchaseProgram>
  <us-gaap:TreasuryStockSharesAcquired id="ID_1565" decimals="-5" contextRef="FROM_Nov01_2001_TO_Dec31_2013" unitRef="Shares">42100000</us-gaap:TreasuryStockSharesAcquired>
  <us-gaap:TreasuryStockValueAcquiredCostMethod id="ID_1566" decimals="-5" contextRef="FROM_Nov01_2001_TO_Dec31_2013" unitRef="USD">625500000</us-gaap:TreasuryStockValueAcquiredCostMethod>
  <us-gaap:TreasuryStockValueAcquiredCostMethod id="ID_1567" decimals="-5" contextRef="FROM_Jan01_2015_TO_Feb28_2015" unitRef="USD">4700000</us-gaap:TreasuryStockValueAcquiredCostMethod>
  <us-gaap:TreasuryStockSharesAcquired id="ID_1568" decimals="INF" contextRef="FROM_Jan01_2015_TO_Feb28_2015" unitRef="Shares">212100</us-gaap:TreasuryStockSharesAcquired>
  <us-gaap:RelatedPartyTransactionsDisclosureTextBlock id="ID_1569" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(22&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;RELATED &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;P&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;ARTY TRANSACTIONS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Company has entered into an agreement under which &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, LLC (&amp;#8220;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#8221;) provides certain aviation flight services as requested by the Company. Such services include the use of an aircraft and flight crew. Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company, has a direct 100% beneficial ownership interest in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. During 2014, 2013 and 2012, the Company paid $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;1.0&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million and $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.9&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;million, respectively, to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; for services provided to the Company. There &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;was &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;$30 thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; outstanding to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Avion&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; as of December 31, 2014.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During 201&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;4&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;, the Company entered into a &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;vendor&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; contract with &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Conversent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to provide &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;learning management and web and telephony based global helpline solutions&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;The majority owner of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Conversent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; is a company which is owned&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and controlled&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; by Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company. During &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2014&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the Company &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;paid $20 thousand&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Conversent&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and is &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;expecting to spend another $100 thousand during 2015 and 2016.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The Audit Committee of the Board&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of Directors&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; reviews&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; the related party&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; transactions&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; quarterly&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; and has determined that the fees charged by &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;these related parties&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; are at fair market value.&lt;/font&gt;&lt;/p&gt;</us-gaap:RelatedPartyTransactionsDisclosureTextBlock>
  <us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty id="ID_1570" decimals="-5" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_AvionMember" unitRef="USD">1000000</us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty>
  <us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty id="ID_1571" decimals="-5" contextRef="FROM_Jan01_2013_TO_Dec31_2013_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_AvionMember" unitRef="USD">600000</us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty>
  <us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty id="ID_1572" decimals="-5" contextRef="FROM_Jan01_2012_TO_Dec31_2012_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_AvionMember" unitRef="USD">900000</us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty>
  <us-gaap:AccountsPayableRelatedPartiesCurrent id="ID_1573" decimals="-3" contextRef="AS_OF_Dec31_2014_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_AvionMember" unitRef="USD">30000</us-gaap:AccountsPayableRelatedPartiesCurrent>
  <us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty id="ID_1574" decimals="-3" contextRef="FROM_Jan01_2014_TO_Dec31_2014_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_ConversentMember" unitRef="USD">20000</us-gaap:RelatedPartyTransactionPurchasesFromRelatedParty>
  <ttec:OtherFinancialInformationDisclosureTextBlock id="ID_1575" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(23&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt; &lt;/font&gt;&lt;font style="font-family:Helvetica;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;OTHER FINANCIAL INFORMATION&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Self-insurance liabilities of the Company which are included in Accrued employee compensation and benefits and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Other&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; accrued expenses in the accompanying Consolidated Balance Sheets were as follows (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands):&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 176px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:176px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Worker's compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,007&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,649&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Employee health and dental insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,769&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,633&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,068&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 631&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total self-insurance liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,844&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,913&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:OtherFinancialInformationDisclosureTextBlock>
  <ttec:SelfInsuranceLiabilitiesTableTextBlock id="ID_1576" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="5"  style="width: 176px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:176px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;December 31,&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2014&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 79px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:79px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;2013&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Worker's compensation&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 2,007&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,649&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Employee health and dental insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 4,769&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 3,633&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Other insurance&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 1,068&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 631&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;Total self-insurance liabilities&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 7,844&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"&gt; 5,913&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</ttec:SelfInsuranceLiabilitiesTableTextBlock>
  <us-gaap:WorkersCompensationLiabilityCurrentAndNoncurrent id="ID_1577" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">2007000</us-gaap:WorkersCompensationLiabilityCurrentAndNoncurrent>
  <ttec:HealthAndDentalInsurance id="ID_1578" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">4769000</ttec:HealthAndDentalInsurance>
  <ttec:OtherGeneralLiabilityInsurance id="ID_1579" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">1068000</ttec:OtherGeneralLiabilityInsurance>
  <us-gaap:SelfInsuranceReserve id="ID_1580" decimals="-3" contextRef="AS_OF_Dec31_2014" unitRef="USD">7844000</us-gaap:SelfInsuranceReserve>
  <us-gaap:SelfInsuranceReserve id="ID_1581" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">5913000</us-gaap:SelfInsuranceReserve>
  <ttec:OtherGeneralLiabilityInsurance id="ID_1582" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">631000</ttec:OtherGeneralLiabilityInsurance>
  <ttec:HealthAndDentalInsurance id="ID_1583" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">3633000</ttec:HealthAndDentalInsurance>
  <us-gaap:WorkersCompensationLiabilityCurrentAndNoncurrent id="ID_1584" decimals="-3" contextRef="AS_OF_Dec31_2013" unitRef="USD">1649000</us-gaap:WorkersCompensationLiabilityCurrentAndNoncurrent>
  <ttec:DeconsolidationOfSubsidiaryDisclosureTextBlock id="ID_1585" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;24&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;DECONSOLIDATION OF A SUBSIDIARY&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers &amp;amp; Rogers Gulf WLL (&amp;#8220;PRG Kuwait&amp;#8221;), a once consolidated subsidiary in the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;CSS&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment, because the Company was no longer confident that it could exercise its beneficial ownership rights.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; Upon deconsolidation of PRG Kuwait, the Company wrote off all PRG Kuwait assets and liabilities resulting in a loss of $3.7 million which was recorded in Loss on deconsolidation of subsidiary in the Consolidated Statements of Comprehensive Income&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; (Loss)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;. The $3.7 million loss included $1.3 million of goodwill allocated to PRG Kuwait immediately prior to deconsolidation based on PRG Kuwait's relative fair value of the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;CSS&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; segment. &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;Effective April 2014, the Company entered into a stock and membership interest purchase agreement with PRG Kuwait's other shareholder to sell its 48% interest in the Company for $175 thousand.&lt;/font&gt;&lt;/p&gt;</ttec:DeconsolidationOfSubsidiaryDisclosureTextBlock>
  <ttec:Ttec_descriptionoflossofcontrolinnoncontrollinginterest id="ID_1586" contextRef="FROM_Jan01_2014_TO_Dec31_2014">During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers &amp; Rogers Gulf WLL (&amp;#8220;PRG Kuwait&amp;#8221;), a once consolidated subsidiary in the CSS segment, because the Company was no longer confident that it could exercise its beneficial ownership rights.</ttec:Ttec_descriptionoflossofcontrolinnoncontrollinginterest>
  <us-gaap:SubsequentEventsTextBlock id="ID_1587" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;25&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;SUBSEQUENT EVENTS&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;On February 24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech's performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;acquisitions,&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March 16, 2015 to shareholders of record as of March 6, 2015.&lt;/font&gt;&lt;/p&gt;</us-gaap:SubsequentEventsTextBlock>
  <ttec:SubsequentEventAssignment id="ID_1588" contextRef="FROM_Jan01_2015_TO_Feb24_2015">On February 24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech&amp;#8217;s performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic acquisitions, align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March 16, 2015 to shareholders of record as of March 6, 2015.</ttec:SubsequentEventAssignment>
  <us-gaap:DividendsCommonStockCash id="ID_1589" decimals="2" contextRef="FROM_Jan01_2015_TO_Mar16_2015" unitRef="USD">0.18</us-gaap:DividendsCommonStockCash>
  <us-gaap:DividendsPayableDateDeclaredDayMonthAndYear id="ID_1590" contextRef="FROM_Jan01_2015_TO_Mar16_2015">2015-03-16</us-gaap:DividendsPayableDateDeclaredDayMonthAndYear>
  <us-gaap:DividendsPayableDateOfRecordDayMonthAndYear id="ID_1591" contextRef="FROM_Jan01_2015_TO_Mar06_2015">2015-03-06</us-gaap:DividendsPayableDateOfRecordDayMonthAndYear>
  <us-gaap:QuarterlyFinancialInformationTextBlock id="ID_1592" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;"&gt;(26&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;)&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;font-weight:bold;"&gt;QUARTERLY FINANCIAL DATA (UNAUDITED)&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;The following&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; tables present certain quarterly financial data for the year ended December 31, 2014 (in&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;&amp;#160;&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;thousands except per share amounts).&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;First         Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 302,221&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 295,490&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 305,900&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 338,170&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 213,787&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 212,315&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 220,244&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 240,146&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,367&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 47,802&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,847&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,537&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,170&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14,089&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,893&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,386&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 540&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 617&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 593&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,600&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 373&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 24,357&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,667&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,323&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (178)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,880&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (856)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,138&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,876)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,417)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,778)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,971)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,085)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,268)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,442)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,329)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,862&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,247&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,966&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,045&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,093&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 48,714&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,111&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,940&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,514&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="6"  style="width: 359px; text-align:left;border-color:#000000;min-width:359px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income per share attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.27&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.45&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.27&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.44&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;O&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;ther income (expense) in &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the second and &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;fourth&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; quarter&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s are&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;a $4.0 million benefit and a net $2.7 million benefit&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; related to fair value adjustment&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;s&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; to the contingent consideration &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;related to revised estimates of the performance against the targets &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;for &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;four&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; of &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;the Company's&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; acquisitions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in the Provision for Income Taxes &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is a $0.2 million benefit in the first quarter, a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million benefit in the second quarter, a $0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;2&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million benefit in the third quarter and a $&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;0.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;6&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; million benefit in the fourth quarter related to restructuring charges. 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text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:center;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;First         Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:center;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 288,383&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 289,692&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 296,995&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 318,087&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,232&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,809&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,648&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 220,942&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 45,747&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 46,168&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,165&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,343&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,555&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,263&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,463&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,783&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 851&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,572&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 758&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 254&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,205&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,998&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,675&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 25,961&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 32,765&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,004)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,099)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (434)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,793)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;(Provision for) benefit from income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,391)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,854)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,358)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (7,995)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (642)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (407)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,526)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,508)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,961&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,315&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,643&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,469&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 52,347&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,861&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,732&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,439&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 53,217&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 52,628&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,678&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,465&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="6"  style="width: 364px; text-align:left;border-color:#000000;min-width:364px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income per share attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.24&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.35&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.39&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.23&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.38&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;&lt;p style='margin-top: 0pt; margin-bottom: 0pt;'&gt;&lt;/p&gt;&lt;p style='margin-top:12pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in Other income (expense) in the second quarter is a $3.7 million charge related to the deconsolidation of our subsidiary in Kuwait, and in the fourth quarter is a $1.9 million charge related to a fair value adjustment to the contingent consideration for three of the Company's acquisitions.&lt;/font&gt;&lt;/p&gt;&lt;p style='margin-top:0pt; margin-bottom:8pt'&gt;&lt;font style="font-family:Arial;font-size:10pt;margin-left:0px;"&gt;Included in the (Provision) benefit for Income Taxes &lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt;is a $0.2 million benefit in the first quarter, a $1.2 million benefit in the second quarter, a $0.3 million benefit in the third quarter and a $0.1 million benefit in the fourth quarter related to restructuring charges. Also included are a $0.9 million of benefit in the first quarter, $0.3 million of expense in the second quarter, $0.4 million of expense in the third quarter and a $2.0 million of expense in the fourth quarter related to changes in valuation allowances. Additionally, there was a $0.6 million benefit in the first quarter, $0.5 million of benefit in the second quarter, $0.3 million of expense in the third quarter, and a $0.7 million of benefit in the fourth quarter related to return to provision adjustments.&lt;/font&gt;&lt;font style="font-family:Arial;font-size:10pt;"&gt; &lt;/font&gt;&lt;/p&gt;</us-gaap:QuarterlyFinancialInformationTextBlock>
  <us-gaap:ScheduleOfQuarterlyFinancialInformationTableTextBlock id="ID_1593" contextRef="FROM_Jan01_2014_TO_Dec31_2014">&lt;div&gt;&lt;table style="border-collapse:collapse;margin-top:20px;"&gt;&lt;tr style="height: 33px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;First         Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:center;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:center;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:center;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 302,221&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 295,490&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 305,900&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 338,170&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 213,787&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 212,315&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 220,244&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 240,146&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,367&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 47,802&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,847&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,537&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,170&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 14,089&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,893&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 15,386&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 540&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 617&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 593&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,600&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 373&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 24,357&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,667&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,323&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 30,128&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (178)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,880&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (856)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,138&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Provision for income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,876)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,417)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (5,778)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (8,971)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 255px; text-align:left;border-color:#000000;min-width:255px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,085)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,268)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,442)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,329)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 20,218&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 16,862&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 13,247&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 21,966&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 284px; text-align:left;border-color:#000000;min-width:284px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,045&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,351&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,093&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 48,714&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,973&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,111&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,940&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 49,514&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="6"  style="width: 359px; text-align:left;border-color:#000000;min-width:359px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income per share attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.40&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.27&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.45&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.40&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.27&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.44&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 14px; text-align:left;border-color:#000000;min-width:14px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 243px; text-align:left;border-color:#000000;min-width:243px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfQuarterlyFinancialInformationTableTextBlock>
  <us-gaap:SalesRevenueServicesNet id="ID_1594" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">302221000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:CostOfServices id="ID_1595" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">213787000</us-gaap:CostOfServices>
  <us-gaap:SellingGeneralAndAdministrativeExpense id="ID_1596" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">50367000</us-gaap:SellingGeneralAndAdministrativeExpense>
  <us-gaap:DepreciationAndAmortization id="ID_1597" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">13170000</us-gaap:DepreciationAndAmortization>
  <us-gaap:RestructuringCharges id="ID_1598" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">540000</us-gaap:RestructuringCharges>
  <us-gaap:AssetImpairmentCharges id="ID_1599" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">0</us-gaap:AssetImpairmentCharges>
  <us-gaap:OperatingIncomeLoss id="ID_1600" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">24357000</us-gaap:OperatingIncomeLoss>
  <us-gaap:NonoperatingIncomeExpense id="ID_1601" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">-178000</us-gaap:NonoperatingIncomeExpense>
  <us-gaap:IncomeTaxExpenseBenefit id="ID_1602" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">2876000</us-gaap:IncomeTaxExpenseBenefit>
  <us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_1603" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">1085000</us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
  <us-gaap:NetIncomeLoss id="ID_1604" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="USD">20218000</us-gaap:NetIncomeLoss>
  <us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_1605" decimals="-3" contextRef="FROM_Jan01_2014_TO_Mar31_2014" unitRef="Shares">50045000</us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
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  <us-gaap:EarningsPerShareDiluted id="ID_1609" decimals="2" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="EPS">0.34</us-gaap:EarningsPerShareDiluted>
  <us-gaap:EarningsPerShareBasic id="ID_1610" decimals="2" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="EPS">0.34</us-gaap:EarningsPerShareBasic>
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  <us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_1612" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="Shares">49351000</us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
  <us-gaap:NetIncomeLoss id="ID_1613" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">16862000</us-gaap:NetIncomeLoss>
  <us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_1614" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">1268000</us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
  <us-gaap:IncomeTaxExpenseBenefit id="ID_1615" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">5417000</us-gaap:IncomeTaxExpenseBenefit>
  <us-gaap:NonoperatingIncomeExpense id="ID_1616" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">2880000</us-gaap:NonoperatingIncomeExpense>
  <us-gaap:OperatingIncomeLoss id="ID_1617" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">20667000</us-gaap:OperatingIncomeLoss>
  <us-gaap:AssetImpairmentCharges id="ID_1618" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">0</us-gaap:AssetImpairmentCharges>
  <us-gaap:RestructuringCharges id="ID_1619" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">617000</us-gaap:RestructuringCharges>
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  <us-gaap:SellingGeneralAndAdministrativeExpense id="ID_1621" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">47802000</us-gaap:SellingGeneralAndAdministrativeExpense>
  <us-gaap:CostOfServices id="ID_1622" decimals="-3" contextRef="FROM_Apr01_2014_TO_Jun30_2014" unitRef="USD">212315000</us-gaap:CostOfServices>
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  <us-gaap:CostOfServices id="ID_1624" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">220244000</us-gaap:CostOfServices>
  <us-gaap:DepreciationAndAmortization id="ID_1625" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">13893000</us-gaap:DepreciationAndAmortization>
  <us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_1626" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">1442000</us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
  <us-gaap:SellingGeneralAndAdministrativeExpense id="ID_1627" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">49847000</us-gaap:SellingGeneralAndAdministrativeExpense>
  <us-gaap:NonoperatingIncomeExpense id="ID_1628" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">-856000</us-gaap:NonoperatingIncomeExpense>
  <us-gaap:SalesRevenueServicesNet id="ID_1629" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">305900000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:AssetImpairmentCharges id="ID_1630" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">0</us-gaap:AssetImpairmentCharges>
  <us-gaap:OperatingIncomeLoss id="ID_1631" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">21323000</us-gaap:OperatingIncomeLoss>
  <us-gaap:RestructuringCharges id="ID_1632" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">593000</us-gaap:RestructuringCharges>
  <us-gaap:IncomeTaxExpenseBenefit id="ID_1633" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">5778000</us-gaap:IncomeTaxExpenseBenefit>
  <us-gaap:NetIncomeLoss id="ID_1634" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="USD">13247000</us-gaap:NetIncomeLoss>
  <us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_1635" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares">49940000</us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
  <us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_1636" decimals="-3" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="Shares">49093000</us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
  <us-gaap:EarningsPerShareDiluted id="ID_1637" decimals="2" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="EPS">0.27</us-gaap:EarningsPerShareDiluted>
  <us-gaap:EarningsPerShareBasic id="ID_1638" decimals="2" contextRef="FROM_Jul01_2014_TO_Sep30_2014" unitRef="EPS">0.27</us-gaap:EarningsPerShareBasic>
  <us-gaap:EarningsPerShareBasic id="ID_1639" decimals="2" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="EPS">0.45</us-gaap:EarningsPerShareBasic>
  <us-gaap:EarningsPerShareDiluted id="ID_1640" decimals="2" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="EPS">0.44</us-gaap:EarningsPerShareDiluted>
  <us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding id="ID_1641" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="Shares">49514000</us-gaap:WeightedAverageNumberOfDilutedSharesOutstanding>
  <us-gaap:WeightedAverageNumberOfSharesOutstandingBasic id="ID_1642" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="Shares">48714000</us-gaap:WeightedAverageNumberOfSharesOutstandingBasic>
  <us-gaap:CostOfServices id="ID_1643" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">240146000</us-gaap:CostOfServices>
  <us-gaap:NetIncomeLossAttributableToNoncontrollingInterest id="ID_1644" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">1329000</us-gaap:NetIncomeLossAttributableToNoncontrollingInterest>
  <us-gaap:NonoperatingIncomeExpense id="ID_1645" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">2138000</us-gaap:NonoperatingIncomeExpense>
  <us-gaap:SalesRevenueServicesNet id="ID_1646" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">338170000</us-gaap:SalesRevenueServicesNet>
  <us-gaap:DepreciationAndAmortization id="ID_1647" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">15386000</us-gaap:DepreciationAndAmortization>
  <us-gaap:OperatingIncomeLoss id="ID_1648" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">30128000</us-gaap:OperatingIncomeLoss>
  <us-gaap:NetIncomeLoss id="ID_1649" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">21966000</us-gaap:NetIncomeLoss>
  <us-gaap:AssetImpairmentCharges id="ID_1650" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">373000</us-gaap:AssetImpairmentCharges>
  <us-gaap:SellingGeneralAndAdministrativeExpense id="ID_1651" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">50537000</us-gaap:SellingGeneralAndAdministrativeExpense>
  <us-gaap:RestructuringCharges id="ID_1652" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">1600000</us-gaap:RestructuringCharges>
  <us-gaap:IncomeTaxExpenseBenefit id="ID_1653" decimals="-3" contextRef="FROM_Oct01_2014_TO_Dec31_2014" unitRef="USD">8971000</us-gaap:IncomeTaxExpenseBenefit>
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border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Second Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Third      Quarter&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;"&gt;Fourth Quarter&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:center;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Revenue&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 288,383&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 289,692&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 296,995&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 318,087&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Cost of services&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,232&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,809&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 208,648&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 220,942&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Selling, general and administrative&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 45,747&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 46,168&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,165&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,343&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Depreciation and amortization&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 10,555&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,263&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 11,463&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,783&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Restructuring charges, net&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 851&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 2,572&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 758&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 254&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Impairment losses&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 1,205&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; -&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Income from operations&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 22,998&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,675&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 25,961&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 32,765&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Other income (expense)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,004)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,099)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (434)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,793)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;(Provision for) benefit from income taxes&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (2,391)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (3,854)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (6,358)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (7,995)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="2"  style="width: 265px; text-align:left;border-color:#000000;min-width:265px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Non-controlling interest&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (642)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (407)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,526)&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; (1,508)&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Net income attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,961&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 12,315&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 17,643&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 19,469&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="4"  style="width: 289px; text-align:left;border-color:#000000;min-width:289px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Weighted average shares outstanding&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 52,347&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 51,861&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt; 50,732&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; 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text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td colspan="6"  style="width: 364px; text-align:left;border-color:#000000;min-width:364px;"&gt;&lt;font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;"&gt;Net income per share attributable to TeleTech stockholders&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Basic&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.35&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.39&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td colspan="3"  style="width: 277px; text-align:left;border-color:#000000;min-width:277px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;Diluted&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.23&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.34&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;$&lt;/font&gt;&lt;/td&gt;&lt;td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"&gt;&lt;font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"&gt;0.38&lt;/font&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style="height: 17px"&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 253px; text-align:left;border-color:#000000;min-width:253px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"&gt;&amp;#160;&lt;/td&gt;&lt;td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;"&gt;&amp;#160;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;</us-gaap:ScheduleOfQuarterlyFinancialInformationTableTextBlock>
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<DOCUMENT>
<TYPE>EX-101.CAL
<SEQUENCE>15
<FILENAME>ttec-20141231_cal.xml
<DESCRIPTION>XBRL TAXONOMY EXTENSION CALCULATION LINKBASE DOCUMENT
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        <label xlink:type="resource" xlink:label="label9" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccountsReceivableGrossCurrent_en-US">Accounts Receivable, Gross, Current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element9" xlink:to="label9" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsReceivableGrossCurrent" xlink:label="element10" />
        <label xlink:type="resource" xlink:label="label10" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccountsReceivableGrossCurrent_en-US">Accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element10" xlink:to="label10" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableRelatedPartiesCurrent" xlink:label="element11" />
        <label xlink:type="resource" xlink:label="label11" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccountsPayableRelatedPartiesCurrent_en-US">Accounts Payable Due from Related Party</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element11" xlink:to="label11" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="element12" />
        <label xlink:type="resource" xlink:label="label12" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccountsPayableCurrent_en-US">Accounts payable, current, total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element12" xlink:to="label12" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccountsPayableCurrent" xlink:label="element13" />
        <label xlink:type="resource" xlink:label="label13" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AccountsPayableCurrent_en-US">Accounts payable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element13" xlink:to="label13" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccretionExpense" xlink:label="element14" />
        <label xlink:type="resource" xlink:label="label14" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccretionExpense_en-US">Imputed interest expense and fair value adjustments to contingent consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element14" xlink:to="label14" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccruedIncomeTaxesCurrent" xlink:label="element15" />
        <label xlink:type="resource" xlink:label="label15" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccruedIncomeTaxesCurrent_en-US">Income tax payable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element15" xlink:to="label15" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccruedLiabilitiesCurrent" xlink:label="element16" />
        <label xlink:type="resource" xlink:label="label16" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccruedLiabilitiesCurrent_en-US">Other accrued expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element16" xlink:to="label16" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment" xlink:label="element17" />
        <label xlink:type="resource" xlink:label="label17" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment_en-US">Less: Accumulated depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element17" xlink:to="label17" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment" xlink:label="element18" />
        <label xlink:type="resource" xlink:label="label18" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment_en-US">Less: Accumulated depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element18" xlink:to="label18" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" xlink:label="element19" />
        <label xlink:type="resource" xlink:label="label19" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_en-US">Accumulated Other Comprehensive Income Loss Defined Benefit Pension And Other Postretirement Plans Net Of Tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element19" xlink:to="label19" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" xlink:label="element20" />
        <label xlink:type="resource" xlink:label="label20" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_en-US">Accumulated other comprehensive income (loss) - other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element20" xlink:to="label20" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" xlink:label="element21" />
        <label xlink:type="resource" xlink:label="label21" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax_en-US">Accumulated other comprehensive income (loss) - other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element21" xlink:to="label21" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="element22" />
        <label xlink:type="resource" xlink:label="label22" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_en-US">Accumulated Other Comprehensive Income (Loss), Cumulative Changes in Net Gain (Loss) from Cash Flow Hedges, Effect Net of Tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element22" xlink:to="label22" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="element23" />
        <label xlink:type="resource" xlink:label="label23" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_en-US">Aggregate unrealized net gain (loss) at beginning of year</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element23" xlink:to="label23" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" xlink:label="element24" />
        <label xlink:type="resource" xlink:label="label24" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax_en-US">Aggregate unrealized net gain (loss) at end of period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element24" xlink:to="label24" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="element25" />
        <label xlink:type="resource" xlink:label="label25" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_en-US">Accumulated other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element25" xlink:to="label25" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="element26" />
        <label xlink:type="resource" xlink:label="label26" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_en-US">Accumulated other comprehensive income (loss), beginning balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element26" xlink:to="label26" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" xlink:label="element27" />
        <label xlink:type="resource" xlink:label="label27" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax_en-US">Accumulated other comprehensive income (loss), ending balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element27" xlink:to="label27" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeMember" xlink:label="element28" />
        <label xlink:type="resource" xlink:label="label28" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeMember_en-US">Stockholders' Equity of the Company Accumulated Other Comprehensive Income (Loss) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element28" xlink:to="label28" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" xlink:label="element29" />
        <label xlink:type="resource" xlink:label="label29" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_en-US">Accumulated other comprehensive income (loss) - Foreign currency translation adjustment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element29" xlink:to="label29" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" xlink:label="element30" />
        <label xlink:type="resource" xlink:label="label30" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_en-US">Accumulated other comprehensive income (loss) - Foreign currency translation adjustment, beginning balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element30" xlink:to="label30" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" xlink:label="element31" />
        <label xlink:type="resource" xlink:label="label31" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax_en-US">Accumulated other comprehensive income (loss) - Foreign currency translation adjustment, ending balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element31" xlink:to="label31" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife" xlink:label="element32" />
        <label xlink:type="resource" xlink:label="label32" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_en-US">Acquired Finite Lived Intangible Assets Weighted Average Useful Life</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element32" xlink:to="label32" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife" xlink:label="element33" />
        <label xlink:type="resource" xlink:label="label33" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_en-US">Weighted Average Useful Life of Acquired Intangible Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element33" xlink:to="label33" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdditionalPaidInCapital" xlink:label="element34" />
        <label xlink:type="resource" xlink:label="label34" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdditionalPaidInCapital_en-US">Additional paid-in capital</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element34" xlink:to="label34" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdditionalPaidInCapitalMember" xlink:label="element35" />
        <label xlink:type="resource" xlink:label="label35" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdditionalPaidInCapitalMember_en-US">Stockholders' Equity of the Company Additional Paid-in Capital [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element35" xlink:to="label35" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element36" />
        <label xlink:type="resource" xlink:label="label36" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Adjustment to reconcile net income to net cash provided by operating activities:</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element36" xlink:to="label36" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" xlink:label="element37" />
        <label xlink:type="resource" xlink:label="label37" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation_en-US">Excess tax benefit from equity-based awards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element37" xlink:to="label37" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" xlink:label="element38" />
        <label xlink:type="resource" xlink:label="label38" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_en-US">Less: Allowance for doubtful accounts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element38" xlink:to="label38" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" xlink:label="element39" />
        <label xlink:type="resource" xlink:label="label39" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent_en-US">Less: Allowance for doubtful accounts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element39" xlink:to="label39" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs" xlink:label="element40" />
        <label xlink:type="resource" xlink:label="label40" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs_en-US">Uncollectible receivables written-off</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element40" xlink:to="label40" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AmortizationOfFinancingCosts" xlink:label="element41" />
        <label xlink:type="resource" xlink:label="label41" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AmortizationOfFinancingCosts_en-US">Amortization of debt issuance costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element41" xlink:to="label41" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AmortizationOfIntangibleAssets" xlink:label="element42" />
        <label xlink:type="resource" xlink:label="label42" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AmortizationOfIntangibleAssets_en-US">Amortization expense related to intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element42" xlink:to="label42" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis" xlink:label="element43" />
        <label xlink:type="resource" xlink:label="label43" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis_en-US">Antidilutive Securities Excluded from Computation of Earnings Per Share, by Antidilutive Securities [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element43" xlink:to="label43" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems" xlink:label="element44" />
        <label xlink:type="resource" xlink:label="label44" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems_en-US">Anti-dilutive options to purchase common stock [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element44" xlink:to="label44" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesNameDomain" xlink:label="element45" />
        <label xlink:type="resource" xlink:label="label45" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AntidilutiveSecuritiesNameDomain_en-US">Antidilutive Securities, Name [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element45" xlink:to="label45" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount" xlink:label="element46" />
        <label xlink:type="resource" xlink:label="label46" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount_en-US">Anti-dilutive securities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element46" xlink:to="label46" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationAccretionExpense" xlink:label="element47" />
        <label xlink:type="resource" xlink:label="label47" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetRetirementObligationAccretionExpense_en-US">Accretion</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element47" xlink:to="label47" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationsPolicy" xlink:label="element48" />
        <label xlink:type="resource" xlink:label="label48" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetRetirementObligationsPolicy_en-US">Asset Retirement Obligations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element48" xlink:to="label48" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element49" />
        <label xlink:type="resource" xlink:label="label49" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element49" xlink:to="label49" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element50" />
        <label xlink:type="resource" xlink:label="label50" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element50" xlink:to="label50" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element51" />
        <label xlink:type="resource" xlink:label="label51" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element51" xlink:to="label51" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetImpairmentCharges" xlink:label="element52" />
        <label xlink:type="resource" xlink:label="label52" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetImpairmentCharges_en-US">Impairment losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element52" xlink:to="label52" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligation" xlink:label="element53" />
        <label xlink:type="resource" xlink:label="label53" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetRetirementObligation_en-US">Asset retirement obligation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element53" xlink:to="label53" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligation" xlink:label="element54" />
        <label xlink:type="resource" xlink:label="label54" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_AssetRetirementObligation_en-US">Beginning balance, asset retirement obligation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element54" xlink:to="label54" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligation" xlink:label="element55" />
        <label xlink:type="resource" xlink:label="label55" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_AssetRetirementObligation_en-US">Ending balance, asset retirement obligation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element55" xlink:to="label55" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationLiabilitiesSettled" xlink:label="element56" />
        <label xlink:type="resource" xlink:label="label56" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetRetirementObligationLiabilitiesSettled_en-US">Settlements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element56" xlink:to="label56" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetRetirementObligationLiabilitiesIncurred" xlink:label="element57" />
        <label xlink:type="resource" xlink:label="label57" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetRetirementObligationLiabilitiesIncurred_en-US">Additions and modifications</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element57" xlink:to="label57" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosureAbstract" xlink:label="element58" />
        <label xlink:type="resource" xlink:label="label58" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsFairValueDisclosureAbstract_en-US">Assets [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element58" xlink:to="label58" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Assets" xlink:label="element59" />
        <label xlink:type="resource" xlink:label="label59" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Assets_en-US">Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element59" xlink:to="label59" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Assets" xlink:label="element60" />
        <label xlink:type="resource" xlink:label="label60" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_Assets_en-US">Total assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element60" xlink:to="label60" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Assets" xlink:label="element61" />
        <label xlink:type="resource" xlink:label="label61" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_Assets_en-US">Total Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element61" xlink:to="label61" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrentAbstract" xlink:label="element62" />
        <label xlink:type="resource" xlink:label="label62" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsCurrentAbstract_en-US">Current assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element62" xlink:to="label62" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsAbstract" xlink:label="element63" />
        <label xlink:type="resource" xlink:label="label63" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsAbstract_en-US">ASSETS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element63" xlink:to="label63" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="element64" />
        <label xlink:type="resource" xlink:label="label64" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsNoncurrent_en-US">Total long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element64" xlink:to="label64" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrent" xlink:label="element65" />
        <label xlink:type="resource" xlink:label="label65" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetsNoncurrent_en-US">Total long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element65" xlink:to="label65" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrent" xlink:label="element66" />
        <label xlink:type="resource" xlink:label="label66" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetsCurrent_en-US">Total current assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element66" xlink:to="label66" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsCurrent" xlink:label="element67" />
        <label xlink:type="resource" xlink:label="label67" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsCurrent_en-US">Total current assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element67" xlink:to="label67" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosure" xlink:label="element68" />
        <label xlink:type="resource" xlink:label="label68" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsFairValueDisclosure_en-US">Total assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element68" xlink:to="label68" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsFairValueDisclosure" xlink:label="element69" />
        <label xlink:type="resource" xlink:label="label69" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_AssetsFairValueDisclosure_en-US">Total assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element69" xlink:to="label69" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="element70" />
        <label xlink:type="resource" xlink:label="label70" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_AssetsNoncurrentAbstract_en-US">Long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element70" xlink:to="label70" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_AssetsNoncurrentAbstract" xlink:label="element71" />
        <label xlink:type="resource" xlink:label="label71" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_AssetsNoncurrentAbstract_en-US">Assets, noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element71" xlink:to="label71" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationAxis" xlink:label="element72" />
        <label xlink:type="resource" xlink:label="label72" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BalanceSheetLocationAxis_en-US">Balance Sheet Location [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element72" xlink:to="label72" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BalanceSheetLocationDomain" xlink:label="element73" />
        <label xlink:type="resource" xlink:label="label73" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BalanceSheetLocationDomain_en-US">Balance Sheet Location [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element73" xlink:to="label73" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsPrepaidExpenseAndOtherAssets" xlink:label="element74" />
        <label xlink:type="resource" xlink:label="label74" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsPrepaidExpenseAndOtherAssets_en-US">Prepaid assets - cost deferrals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element74" xlink:to="label74" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable" xlink:label="element75" />
        <label xlink:type="resource" xlink:label="label75" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable_en-US">Accounts payable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element75" xlink:to="label75" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities" xlink:label="element76" />
        <label xlink:type="resource" xlink:label="label76" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_en-US">Accrued expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element76" xlink:to="label76" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables" xlink:label="element77" />
        <label xlink:type="resource" xlink:label="label77" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_en-US">Accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element77" xlink:to="label77" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables" xlink:label="element78" />
        <label xlink:type="resource" xlink:label="label78" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_en-US">Accounts receivable, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element78" xlink:to="label78" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedDeferredTaxAssetsNoncurrent" xlink:label="element79" />
        <label xlink:type="resource" xlink:label="label79" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedDeferredTaxAssetsNoncurrent_en-US">Deferred tax assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element79" xlink:to="label79" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionContingentConsiderationLineItems" xlink:label="element80" />
        <label xlink:type="resource" xlink:label="label80" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionContingentConsiderationLineItems_en-US">BusinessAcquisitionContingentConsiderationLineItems</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element80" xlink:to="label80" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1" xlink:label="element81" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAxis" xlink:label="element82" />
        <label xlink:type="resource" xlink:label="label82" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionAxis_en-US">Business Acquisition [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element82" xlink:to="label82" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity" xlink:label="element83" />
        <label xlink:type="resource" xlink:label="label83" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity_en-US">Description of Acquired Entity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element83" xlink:to="label83" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets" xlink:label="element84" />
        <label xlink:type="resource" xlink:label="label84" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_en-US">Total assets acquired</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element84" xlink:to="label84" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets" xlink:label="element85" />
        <label xlink:type="resource" xlink:label="label85" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_en-US">Business Acquisition, Purchase Price Allocation, Assets Acquired</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element85" xlink:to="label85" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents" xlink:label="element86" />
        <label xlink:type="resource" xlink:label="label86" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents_en-US">Cash</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element86" xlink:to="label86" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessExitCosts1" xlink:label="element87" />
        <label xlink:type="resource" xlink:label="label87" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessExitCosts1_en-US">Facility exit charges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element87" xlink:to="label87" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="element88" />
        <label xlink:type="resource" xlink:label="label88" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_BusinessCombinationContingentConsiderationLiability_en-US">Contingent Consideration, at fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element88" xlink:to="label88" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="element89" />
        <label xlink:type="resource" xlink:label="label89" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_BusinessCombinationContingentConsiderationLiability_en-US">Contingent consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element89" xlink:to="label89" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="element90" />
        <label xlink:type="resource" xlink:label="label90" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationContingentConsiderationLiability_en-US">Business Combination Contingent Consideration Liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element90" xlink:to="label90" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="element91" />
        <label xlink:type="resource" xlink:label="label91" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_BusinessCombinationContingentConsiderationLiability_en-US">Beginning balance, contingent consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element91" xlink:to="label91" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationLiability" xlink:label="element92" />
        <label xlink:type="resource" xlink:label="label92" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_BusinessCombinationContingentConsiderationLiability_en-US">Ending balance, contingent consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element92" xlink:to="label92" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities" xlink:label="element93" />
        <label xlink:type="resource" xlink:label="label93" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_en-US">Total Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element93" xlink:to="label93" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities" xlink:label="element94" />
        <label xlink:type="resource" xlink:label="label94" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_en-US">Total Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element94" xlink:to="label94" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionLineItems" xlink:label="element95" />
        <label xlink:type="resource" xlink:label="label95" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionLineItems_en-US">Business Acquisition [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element95" xlink:to="label95" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets" xlink:label="element96" />
        <label xlink:type="resource" xlink:label="label96" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets_en-US">Other assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element96" xlink:to="label96" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired" xlink:label="element97" />
        <label xlink:type="resource" xlink:label="label97" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired_en-US">Percentage of Voting Interests Acquired</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element97" xlink:to="label97" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionAcquireeDomain" xlink:label="element98" />
        <label xlink:type="resource" xlink:label="label98" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionAcquireeDomain_en-US">Business Acquisition, Acquiree [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element98" xlink:to="label98" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationsAbstract" xlink:label="element99" />
        <label xlink:type="resource" xlink:label="label99" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationsAbstract_en-US">ACQUISITIONS [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element99" xlink:to="label99" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther" xlink:label="element100" />
        <label xlink:type="resource" xlink:label="label100" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther_en-US">Business Acquisition Purchase Price Allocation Other Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element100" xlink:to="label100" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther" xlink:label="element101" />
        <label xlink:type="resource" xlink:label="label101" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther_en-US">Other</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element101" xlink:to="label101" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationDisclosureTextBlock" xlink:label="element102" />
        <label xlink:type="resource" xlink:label="label102" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationDisclosureTextBlock_en-US">ACQUISITIONS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element102" xlink:to="label102" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription" xlink:label="element103" />
        <label xlink:type="resource" xlink:label="label103" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription_en-US">Contingent Consideration Arrangements, Basis for Amount - Range Description</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element103" xlink:to="label103" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessAcquisitionPurchasePriceAllocationGoodwillExpectedTaxDeductibleAmount" xlink:label="element104" />
        <label xlink:type="resource" xlink:label="label104" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessAcquisitionPurchasePriceAllocationGoodwillExpectedTaxDeductibleAmount_en-US">Purchase Price Allocation, Goodwill, Expected Tax Deductible Amount</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element104" xlink:to="label104" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment" xlink:label="element105" />
        <label xlink:type="resource" xlink:label="label105" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_en-US">Property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element105" xlink:to="label105" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual" xlink:label="element106" />
        <label xlink:type="resource" xlink:label="label106" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual_en-US">Income (loss) from operations of Acquirees since Acquisition Date, Actual</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element106" xlink:to="label106" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual" xlink:label="element107" />
        <label xlink:type="resource" xlink:label="label107" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual_en-US">Revenue of Acquirees since Acquisition Date, Actual</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element107" xlink:to="label107" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet" xlink:label="element108" />
        <label xlink:type="resource" xlink:label="label108" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_en-US">Total Purchase Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element108" xlink:to="label108" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet" xlink:label="element109" />
        <label xlink:type="resource" xlink:label="label109" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_en-US">Total Purchase Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element109" xlink:to="label109" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentIntangibles" xlink:label="element110" />
        <label xlink:type="resource" xlink:label="label110" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentIntangibles_en-US">Measurement period adjustment - Goodwill</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element110" xlink:to="label110" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CapitalLeaseObligations" xlink:label="element111" />
        <label xlink:type="resource" xlink:label="label111" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CapitalLeaseObligations_en-US">Capital lease obligations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element111" xlink:to="label111" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CapitalExpendituresIncurredButNotYetPaid" xlink:label="element112" />
        <label xlink:type="resource" xlink:label="label112" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CapitalExpendituresIncurredButNotYetPaid_en-US">us-gaap_CapitalExpendituresIncurredButNotYetPaid</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element112" xlink:to="label112" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CapitalExpendituresIncurredButNotYetPaid" xlink:label="element113" />
        <label xlink:type="resource" xlink:label="label113" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CapitalExpendituresIncurredButNotYetPaid_en-US">Acquisition of equipment through increse in accounts payable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element113" xlink:to="label113" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="element114" />
        <label xlink:type="resource" xlink:label="label114" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_en-US">(Decrease) increase in cash and cash equivalents</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element114" xlink:to="label114" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" xlink:label="element115" />
        <label xlink:type="resource" xlink:label="label115" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease_en-US">(Decrease) increase in cash and cash equivalents</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element115" xlink:to="label115" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element116" />
        <label xlink:type="resource" xlink:label="label116" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element116" xlink:to="label116" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element117" />
        <label xlink:type="resource" xlink:label="label117" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, beginning of period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element117" xlink:to="label117" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element118" />
        <label xlink:type="resource" xlink:label="label118" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, beginning of period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element118" xlink:to="label118" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsAtCarryingValue" xlink:label="element119" />
        <label xlink:type="resource" xlink:label="label119" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_CashAndCashEquivalentsAtCarryingValue_en-US">Cash and cash equivalents, end of period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element119" xlink:to="label119" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsPolicyTextBlock" xlink:label="element120" />
        <label xlink:type="resource" xlink:label="label120" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsPolicyTextBlock_en-US">Cash and Cash Equivalents</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element120" xlink:to="label120" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAcquiredFromAcquisition" xlink:label="element121" />
        <label xlink:type="resource" xlink:label="label121" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAcquiredFromAcquisition_en-US">Acquisitions, net of cash acquired of $3,525, $6,423 and $3,744, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element121" xlink:to="label121" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAcquiredFromAcquisition" xlink:label="element122" />
        <label xlink:type="resource" xlink:label="label122" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CashAcquiredFromAcquisition_en-US">Acquisitions, net of cash acquired of $3,525, $6,423 and $3,744, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element122" xlink:to="label122" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashAndCashEquivalentsFairValueDisclosure" xlink:label="element123" />
        <label xlink:type="resource" xlink:label="label123" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashAndCashEquivalentsFairValueDisclosure_en-US">Money market investments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element123" xlink:to="label123" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashDivestedFromDeconsolidation" xlink:label="element124" />
        <label xlink:type="resource" xlink:label="label124" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashDivestedFromDeconsolidation_en-US">Loss on deconsolidation of subsidiary, net of cash of zero, $897, and zero, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element124" xlink:to="label124" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet" xlink:label="element125" />
        <label xlink:type="resource" xlink:label="label125" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet_en-US">Cash flow hedges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element125" xlink:to="label125" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract" xlink:label="element126" />
        <label xlink:type="resource" xlink:label="label126" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract_en-US">Non-cash investing and financing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element126" xlink:to="label126" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CashFlowHedgingMember" xlink:label="element127" />
        <label xlink:type="resource" xlink:label="label127" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CashFlowHedgingMember_en-US">Cash Flow [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element127" xlink:to="label127" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureAbstract" xlink:label="element128" />
        <label xlink:type="resource" xlink:label="label128" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingenciesDisclosureAbstract_en-US">COMMITMENTS AND CONTINGENCIES [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element128" xlink:to="label128" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingencies" xlink:label="element129" />
        <label xlink:type="resource" xlink:label="label129" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingencies_en-US">Commitments and contingencies (Note 15)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element129" xlink:to="label129" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommitmentsAndContingenciesDisclosureTextBlock" xlink:label="element130" />
        <label xlink:type="resource" xlink:label="label130" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock_en-US">COMMITMENTS AND CONTINGENCIES</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element130" xlink:to="label130" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockParOrStatedValuePerShare" xlink:label="element131" />
        <label xlink:type="resource" xlink:label="label131" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockParOrStatedValuePerShare_en-US">Common stock, par value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element131" xlink:to="label131" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockMember" xlink:label="element132" />
        <label xlink:type="resource" xlink:label="label132" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockMember_en-US">Stockholders' Equity of the Company Common Stock [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element132" xlink:to="label132" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockValueOutstanding" xlink:label="element133" />
        <label xlink:type="resource" xlink:label="label133" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockValueOutstanding_en-US">Common stock - $0.01 par value; 150,000,000 shares authorized; 48,452,852 and 50,352,881 shares outstanding as of December 31, 2014 and December 31, 2013, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element133" xlink:to="label133" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesAuthorized" xlink:label="element134" />
        <label xlink:type="resource" xlink:label="label134" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockSharesAuthorized_en-US">Common stock, shares authorized</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element134" xlink:to="label134" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element135" />
        <label xlink:type="resource" xlink:label="label135" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CommonStockSharesOutstanding_en-US">Common stock, shares outstanding</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element135" xlink:to="label135" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element136" />
        <label xlink:type="resource" xlink:label="label136" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_CommonStockSharesOutstanding_en-US">Common stock ending balance, share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element136" xlink:to="label136" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CommonStockSharesOutstanding" xlink:label="element137" />
        <label xlink:type="resource" xlink:label="label137" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_CommonStockSharesOutstanding_en-US">Common stock beginning balance, share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element137" xlink:to="label137" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxAssetsAbstract" xlink:label="element138" />
        <label xlink:type="resource" xlink:label="label138" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComponentsOfDeferredTaxAssetsAbstract_en-US">Deferred tax assets, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element138" xlink:to="label138" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract" xlink:label="element139" />
        <label xlink:type="resource" xlink:label="label139" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract_en-US">Deferred tax liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element139" xlink:to="label139" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" xlink:label="element140" />
        <label xlink:type="resource" xlink:label="label140" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_en-US">Less: Comprehensive income attributable to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element140" xlink:to="label140" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" xlink:label="element141" />
        <label xlink:type="resource" xlink:label="label141" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest_en-US">Comprehensive income attributable to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element141" xlink:to="label141" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="element142" />
        <label xlink:type="resource" xlink:label="label142" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTax_en-US">Comprehensive income (loss) attributable to TeleTech stockholders</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element142" xlink:to="label142" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="element143" />
        <label xlink:type="resource" xlink:label="label143" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ComprehensiveIncomeNetOfTax_en-US">Comprehensive income (loss) attributable to TeleTech stockholders</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element143" xlink:to="label143" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTax" xlink:label="element144" />
        <label xlink:type="resource" xlink:label="label144" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNetOfTax_en-US">Other comprehensive income (loss), net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element144" xlink:to="label144" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract" xlink:label="element145" />
        <label xlink:type="resource" xlink:label="label145" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract_en-US">Other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element145" xlink:to="label145" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element146" />
        <label xlink:type="resource" xlink:label="label146" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element146" xlink:to="label146" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element147" />
        <label xlink:type="resource" xlink:label="label147" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element147" xlink:to="label147" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element148" />
        <label xlink:type="resource" xlink:label="label148" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element148" xlink:to="label148" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ComputerSoftwareIntangibleAssetMember" xlink:label="element149" />
        <label xlink:type="resource" xlink:label="label149" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ComputerSoftwareIntangibleAssetMember_en-US">Computer Software, Intangible Asset [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element149" xlink:to="label149" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskBenchmarkDomain" xlink:label="element150" />
        <label xlink:type="resource" xlink:label="label150" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConcentrationRiskBenchmarkDomain_en-US">Concentration Risk Benchmark</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element150" xlink:to="label150" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskCreditRisk" xlink:label="element151" />
        <label xlink:type="resource" xlink:label="label151" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConcentrationRiskCreditRisk_en-US">Concentration of Credit Risk</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element151" xlink:to="label151" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskByBenchmarkAxis" xlink:label="element152" />
        <label xlink:type="resource" xlink:label="label152" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConcentrationRiskByBenchmarkAxis_en-US">Concentration Risk by Benchmark</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element152" xlink:to="label152" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConcentrationRiskPercentage1" xlink:label="element153" />
        <label xlink:type="resource" xlink:label="label153" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConcentrationRiskPercentage1_en-US">Revenue from major customer as a percentage of total revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element153" xlink:to="label153" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConsolidationPolicyTextBlock" xlink:label="element154" />
        <label xlink:type="resource" xlink:label="label154" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConsolidationPolicyTextBlock_en-US">Basis Of Presentation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element154" xlink:to="label154" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ConstructionInProgressMember" xlink:label="element155" />
        <label xlink:type="resource" xlink:label="label155" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ConstructionInProgressMember_en-US">Construction-in-progress and other [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element155" xlink:to="label155" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfGoodsSold" xlink:label="element156" />
        <label xlink:type="resource" xlink:label="label156" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostOfGoodsSold_en-US">Cost of services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element156" xlink:to="label156" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfServices" xlink:label="element157" />
        <label xlink:type="resource" xlink:label="label157" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostOfServices_en-US">Cost of services (exclusive of depreciation and amortization presented separately below)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element157" xlink:to="label157" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfServices" xlink:label="element158" />
        <label xlink:type="resource" xlink:label="label158" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_CostOfServices_en-US">Cost of services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element158" xlink:to="label158" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfServices" xlink:label="element159" />
        <label xlink:type="resource" xlink:label="label159" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CostOfServices_en-US">Cost of services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element159" xlink:to="label159" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostOfSalesMember" xlink:label="element160" />
        <label xlink:type="resource" xlink:label="label160" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostOfSalesMember_en-US">Cost of Services [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element160" xlink:to="label160" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock" xlink:label="element161" />
        <label xlink:type="resource" xlink:label="label161" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock_en-US">Restructuring Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element161" xlink:to="label161" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpensesAbstract" xlink:label="element162" />
        <label xlink:type="resource" xlink:label="label162" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostsAndExpensesAbstract_en-US">Operating expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element162" xlink:to="label162" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="element163" />
        <label xlink:type="resource" xlink:label="label163" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CostsAndExpenses_en-US">Total operating expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element163" xlink:to="label163" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CostsAndExpenses" xlink:label="element164" />
        <label xlink:type="resource" xlink:label="label164" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CostsAndExpenses_en-US">Total operating expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element164" xlink:to="label164" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentStateAndLocalTaxExpenseBenefit" xlink:label="element165" />
        <label xlink:type="resource" xlink:label="label165" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CurrentStateAndLocalTaxExpenseBenefit_en-US">State current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element165" xlink:to="label165" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentForeignTaxExpenseBenefit" xlink:label="element166" />
        <label xlink:type="resource" xlink:label="label166" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CurrentForeignTaxExpenseBenefit_en-US">Foreign current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element166" xlink:to="label166" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentFederalTaxExpenseBenefit" xlink:label="element167" />
        <label xlink:type="resource" xlink:label="label167" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CurrentFederalTaxExpenseBenefit_en-US">Federal current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element167" xlink:to="label167" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentIncomeTaxExpenseBenefit" xlink:label="element168" />
        <label xlink:type="resource" xlink:label="label168" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CurrentIncomeTaxExpenseBenefit_en-US">Total current provision</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element168" xlink:to="label168" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CurrentIncomeTaxExpenseBenefit" xlink:label="element169" />
        <label xlink:type="resource" xlink:label="label169" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_CurrentIncomeTaxExpenseBenefit_en-US">Total current provision</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element169" xlink:to="label169" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerRelationshipsMember" xlink:label="element170" />
        <label xlink:type="resource" xlink:label="label170" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CustomerRelationshipsMember_en-US">Customer relationships, gross [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element170" xlink:to="label170" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerRelationshipsMember" xlink:label="element171" />
        <label xlink:type="resource" xlink:label="label171" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_CustomerRelationshipsMember_en-US">Customer relationships</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element171" xlink:to="label171" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_CustomerDepositsCurrent" xlink:label="element172" />
        <label xlink:type="resource" xlink:label="label172" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_CustomerDepositsCurrent_en-US">Customer deposits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element172" xlink:to="label172" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DesignatedAsHedgingInstrumentMember" xlink:label="element173" />
        <label xlink:type="resource" xlink:label="label173" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DesignatedAsHedgingInstrumentMember_en-US">Designated as Hedging Instruments [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element173" xlink:to="label173" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureAbstract" xlink:label="element174" />
        <label xlink:type="resource" xlink:label="label174" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DebtDisclosureAbstract_en-US">INDEBTEDNESS [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element174" xlink:to="label174" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DebtDisclosureTextBlock" xlink:label="element175" />
        <label xlink:type="resource" xlink:label="label175" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DebtDisclosureTextBlock_en-US">INDEBTEDNESS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element175" xlink:to="label175" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCosts" xlink:label="element176" />
        <label xlink:type="resource" xlink:label="label176" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredCosts_en-US">Deferred costs - long-term</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element176" xlink:to="label176" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrentAndNoncurrent" xlink:label="element177" />
        <label xlink:type="resource" xlink:label="label177" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredCostsCurrentAndNoncurrent_en-US">Total deferred costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element177" xlink:to="label177" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrentAndNoncurrent" xlink:label="element178" />
        <label xlink:type="resource" xlink:label="label178" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_DeferredCostsCurrentAndNoncurrent_en-US">Balance, beginning of year deferred costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element178" xlink:to="label178" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrentAndNoncurrent" xlink:label="element179" />
        <label xlink:type="resource" xlink:label="label179" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_DeferredCostsCurrentAndNoncurrent_en-US">Balance, end of year deferred costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element179" xlink:to="label179" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrentAndNoncurrent" xlink:label="element180" />
        <label xlink:type="resource" xlink:label="label180" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredCostsCurrentAndNoncurrent_en-US">Total deferred costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element180" xlink:to="label180" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureAbstract" xlink:label="element181" />
        <label xlink:type="resource" xlink:label="label181" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueDisclosureAbstract_en-US">DEFERRED REVENUE AND COSTS [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element181" xlink:to="label181" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredFederalIncomeTaxExpenseBenefit" xlink:label="element182" />
        <label xlink:type="resource" xlink:label="label182" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredFederalIncomeTaxExpenseBenefit_en-US">Federal deferred</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element182" xlink:to="label182" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="element183" />
        <label xlink:type="resource" xlink:label="label183" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_en-US">Deferred provision (benefit)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element183" xlink:to="label183" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredForeignIncomeTaxExpenseBenefit" xlink:label="element184" />
        <label xlink:type="resource" xlink:label="label184" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredForeignIncomeTaxExpenseBenefit_en-US">Foreign deferred</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element184" xlink:to="label184" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="element185" />
        <label xlink:type="resource" xlink:label="label185" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredIncomeTaxExpenseBenefit_en-US">Deferred income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element185" xlink:to="label185" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredIncomeTaxExpenseBenefit" xlink:label="element186" />
        <label xlink:type="resource" xlink:label="label186" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredIncomeTaxExpenseBenefit_en-US">Total deferred provision (benefit)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element186" xlink:to="label186" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredCostsCurrent" xlink:label="element187" />
        <label xlink:type="resource" xlink:label="label187" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredCostsCurrent_en-US">Deferred costs - current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element187" xlink:to="label187" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit" xlink:label="element188" />
        <label xlink:type="resource" xlink:label="label188" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit_en-US">State deferred</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element188" xlink:to="label188" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsLiabilitiesNet" xlink:label="element189" />
        <label xlink:type="resource" xlink:label="label189" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsLiabilitiesNet_en-US">Net deferred tax assets (after deferred tax liabilities)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element189" xlink:to="label189" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsLiabilitiesNet" xlink:label="element190" />
        <label xlink:type="resource" xlink:label="label190" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredTaxAssetsLiabilitiesNet_en-US">Net deferred tax assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element190" xlink:to="label190" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueDisclosureTextBlock" xlink:label="element191" />
        <label xlink:type="resource" xlink:label="label191" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueDisclosureTextBlock_en-US">DEFERRED REVENUE AND COSTS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element191" xlink:to="label191" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenue" xlink:label="element192" />
        <label xlink:type="resource" xlink:label="label192" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenue_en-US">Total deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element192" xlink:to="label192" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenue" xlink:label="element193" />
        <label xlink:type="resource" xlink:label="label193" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_DeferredRevenue_en-US">Balance, beginning of year deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element193" xlink:to="label193" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenue" xlink:label="element194" />
        <label xlink:type="resource" xlink:label="label194" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_DeferredRevenue_en-US">Balance, end of year deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element194" xlink:to="label194" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenue" xlink:label="element195" />
        <label xlink:type="resource" xlink:label="label195" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredRevenue_en-US">Total deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element195" xlink:to="label195" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetDomain" xlink:label="element196" />
        <label xlink:type="resource" xlink:label="label196" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetDomain_en-US">DeferredTaxAssetDomain</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element196" xlink:to="label196" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsDerivativeInstruments" xlink:label="element197" />
        <label xlink:type="resource" xlink:label="label197" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsDerivativeInstruments_en-US">Unrealized losses on derivatives</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element197" xlink:to="label197" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="element198" />
        <label xlink:type="resource" xlink:label="label198" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueCurrent_en-US">Deferred revenue - current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element198" xlink:to="label198" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueCurrent" xlink:label="element199" />
        <label xlink:type="resource" xlink:label="label199" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredRevenueCurrent_en-US">Deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element199" xlink:to="label199" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="element200" />
        <label xlink:type="resource" xlink:label="label200" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRentCredit_en-US">Deferred rent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element200" xlink:to="label200" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRentCredit" xlink:label="element201" />
        <label xlink:type="resource" xlink:label="label201" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredRentCredit_en-US">Deferred rent liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element201" xlink:to="label201" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsDeferredIncome" xlink:label="element202" />
        <label xlink:type="resource" xlink:label="label202" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsDeferredIncome_en-US">Customer acquisition and deferred revenue accruals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element202" xlink:to="label202" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredRevenueNoncurrent" xlink:label="element203" />
        <label xlink:type="resource" xlink:label="label203" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredRevenueNoncurrent_en-US">Deferred revenue - long-term</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element203" xlink:to="label203" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsGross" xlink:label="element204" />
        <label xlink:type="resource" xlink:label="label204" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsGross_en-US">Total deferred tax assets, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element204" xlink:to="label204" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsGross" xlink:label="element205" />
        <label xlink:type="resource" xlink:label="label205" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredTaxAssetsGross_en-US">Total deferred tax assets, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element205" xlink:to="label205" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost" xlink:label="element206" />
        <label xlink:type="resource" xlink:label="label206" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost_en-US">Equity compensation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element206" xlink:to="label206" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOther" xlink:label="element207" />
        <label xlink:type="resource" xlink:label="label207" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsOther_en-US">Other deferred tax assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element207" xlink:to="label207" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOther" xlink:label="element208" />
        <label xlink:type="resource" xlink:label="label208" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxAssetsOther_en-US">Other</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element208" xlink:to="label208" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetCurrent" xlink:label="element209" />
        <label xlink:type="resource" xlink:label="label209" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsNetCurrent_en-US">Deferred tax assets, net, current</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element209" xlink:to="label209" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetCurrent" xlink:label="element210" />
        <label xlink:type="resource" xlink:label="label210" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxAssetsNetCurrent_en-US">Deferred tax assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element210" xlink:to="label210" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNet" xlink:label="element211" />
        <label xlink:type="resource" xlink:label="label211" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsNet_en-US">Total deferred tax assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element211" xlink:to="label211" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNet" xlink:label="element212" />
        <label xlink:type="resource" xlink:label="label212" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_DeferredTaxAssetsNet_en-US">Total deferred tax assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element212" xlink:to="label212" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation" xlink:label="element213" />
        <label xlink:type="resource" xlink:label="label213" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation_en-US">Accrued workers compensation, deferred compensation and employee benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element213" xlink:to="label213" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent" xlink:label="element214" />
        <label xlink:type="resource" xlink:label="label214" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent_en-US">Amortization of deferred rent liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element214" xlink:to="label214" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetNoncurrent" xlink:label="element215" />
        <label xlink:type="resource" xlink:label="label215" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsNetNoncurrent_en-US">Deferred tax assets, net, noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element215" xlink:to="label215" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsNetNoncurrent" xlink:label="element216" />
        <label xlink:type="resource" xlink:label="label216" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxAssetsNetNoncurrent_en-US">Deferred tax assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element216" xlink:to="label216" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts" xlink:label="element217" />
        <label xlink:type="resource" xlink:label="label217" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts_en-US">Allowance for doubtful accounts, insurance and other accruals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element217" xlink:to="label217" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsOperatingLossCarryforwards" xlink:label="element218" />
        <label xlink:type="resource" xlink:label="label218" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsOperatingLossCarryforwards_en-US">Net operating losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element218" xlink:to="label218" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsTaxCreditCarryforwards" xlink:label="element219" />
        <label xlink:type="resource" xlink:label="label219" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsTaxCreditCarryforwards_en-US">Federal and state tax credits, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element219" xlink:to="label219" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="element220" />
        <label xlink:type="resource" xlink:label="label220" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxAssetsValuationAllowance_en-US">Valuation allowances</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element220" xlink:to="label220" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="element221" />
        <label xlink:type="resource" xlink:label="label221" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DeferredTaxAssetsValuationAllowance_en-US">Valuation allowances</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element221" xlink:to="label221" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="element222" />
        <label xlink:type="resource" xlink:label="label222" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_DeferredTaxAssetsValuationAllowance_en-US">Beginning balance, deferred income tax valuation allowance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element222" xlink:to="label222" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxAssetsValuationAllowance" xlink:label="element223" />
        <label xlink:type="resource" xlink:label="label223" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_DeferredTaxAssetsValuationAllowance_en-US">Ending balance, deferred income tax valuation allowance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element223" xlink:to="label223" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesLeasingArrangements" xlink:label="element224" />
        <label xlink:type="resource" xlink:label="label224" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesLeasingArrangements_en-US">Long-term lease obligations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element224" xlink:to="label224" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesLeasingArrangements" xlink:label="element225" />
        <label xlink:type="resource" xlink:label="label225" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DeferredTaxLiabilitiesLeasingArrangements_en-US">Long-term lease obligations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element225" xlink:to="label225" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesOther" xlink:label="element226" />
        <label xlink:type="resource" xlink:label="label226" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesOther_en-US">Other deferred tax liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element226" xlink:to="label226" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesOther" xlink:label="element227" />
        <label xlink:type="resource" xlink:label="label227" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DeferredTaxLiabilitiesOther_en-US">Other</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element227" xlink:to="label227" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesNoncurrent" xlink:label="element228" />
        <label xlink:type="resource" xlink:label="label228" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesNoncurrent_en-US">Deferred tax liabilities, net, noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element228" xlink:to="label228" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesNoncurrent" xlink:label="element229" />
        <label xlink:type="resource" xlink:label="label229" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeferredTaxLiabilitiesNoncurrent_en-US">Deferred tax liabilities, net</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilities" xlink:label="element231" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element231" xlink:to="label231" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilities" xlink:label="element232" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element232" xlink:to="label232" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="element233" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element233" xlink:to="label233" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesCurrent" xlink:label="element234" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element234" xlink:to="label234" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesDerivatives" xlink:label="element235" />
        <label xlink:type="resource" xlink:label="label235" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeferredTaxLiabilitiesDerivatives_en-US">Unrealized gains on derivatives</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeferredTaxLiabilitiesDerivatives" xlink:label="element236" />
        <label xlink:type="resource" xlink:label="label236" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DeferredTaxLiabilitiesDerivatives_en-US">Unrealized gains on derivatives</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element236" xlink:to="label236" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DefinedContributionPlanCostRecognized" xlink:label="element237" />
        <label xlink:type="resource" xlink:label="label237" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DefinedContributionPlanCostRecognized_en-US">Company Match on US Defined Contribution Plans</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element237" xlink:to="label237" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Depreciation" xlink:label="element238" />
        <label xlink:type="resource" xlink:label="label238" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Depreciation_en-US">Depreciation and amortization expense for property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element238" xlink:to="label238" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="element239" />
        <label xlink:type="resource" xlink:label="label239" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DepreciationAndAmortization_en-US">Depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element239" xlink:to="label239" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="element240" />
        <label xlink:type="resource" xlink:label="label240" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DepreciationAndAmortization_en-US">Depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element240" xlink:to="label240" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DepreciationAndAmortization" xlink:label="element241" />
        <label xlink:type="resource" xlink:label="label241" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DepreciationAndAmortization_en-US">Depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element241" xlink:to="label241" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLiabilities" xlink:label="element242" />
        <label xlink:type="resource" xlink:label="label242" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeLiabilities_en-US">Derivative instruments, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element242" xlink:to="label242" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLiabilities" xlink:label="element243" />
        <label xlink:type="resource" xlink:label="label243" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_DerivativeLiabilities_en-US">Derivative instruments, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element243" xlink:to="label243" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeLineItems" xlink:label="element244" />
        <label xlink:type="resource" xlink:label="label244" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeLineItems_en-US">Derivative [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element244" xlink:to="label244" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentRiskAxis" xlink:label="element245" />
        <label xlink:type="resource" xlink:label="label245" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentRiskAxis_en-US">Derivative Instrument Risk [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element245" xlink:to="label245" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeTable" xlink:label="element246" />
        <label xlink:type="resource" xlink:label="label246" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeTable_en-US">Derivative [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element246" xlink:to="label246" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeMaturityDates" xlink:label="element247" />
        <label xlink:type="resource" xlink:label="label247" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeMaturityDates_en-US">Contract Maturity Date</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element247" xlink:to="label247" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInceptionDates" xlink:label="element248" />
        <label xlink:type="resource" xlink:label="label248" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInceptionDates_en-US">Contract Commencement Date</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element248" xlink:to="label248" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock" xlink:label="element249" />
        <label xlink:type="resource" xlink:label="label249" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_en-US">DERIVATIVES</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element249" xlink:to="label249" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract" xlink:label="element250" />
        <label xlink:type="resource" xlink:label="label250" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract_en-US">DERIVATIVES [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element250" xlink:to="label250" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeAssets" xlink:label="element251" />
        <label xlink:type="resource" xlink:label="label251" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeAssets_en-US">Derivative assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element251" xlink:to="label251" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeFixedInterestRate" xlink:label="element252" />
        <label xlink:type="resource" xlink:label="label252" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeFixedInterestRate_en-US">Fixed Rate Paid</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element252" xlink:to="label252" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeFairValueOfDerivativeNet" xlink:label="element253" />
        <label xlink:type="resource" xlink:label="label253" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeFairValueOfDerivativeNet_en-US">Total net derivative asset (liability)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element253" xlink:to="label253" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeByNatureAxis" xlink:label="element254" />
        <label xlink:type="resource" xlink:label="label254" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeByNatureAxis_en-US">Derivative, by Nature [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element254" xlink:to="label254" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeNameDomain" xlink:label="element255" />
        <label xlink:type="resource" xlink:label="label255" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeNameDomain_en-US">Derivative, Name [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element255" xlink:to="label255" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeContractTypeDomain" xlink:label="element256" />
        <label xlink:type="resource" xlink:label="label256" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeContractTypeDomain_en-US">Derivative Contract Type [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element256" xlink:to="label256" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis" xlink:label="element257" />
        <label xlink:type="resource" xlink:label="label257" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis_en-US">Derivative Instruments, Gain (Loss) by Hedging Relationship [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element257" xlink:to="label257" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossLineItems" xlink:label="element258" />
        <label xlink:type="resource" xlink:label="label258" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsGainLossLineItems_en-US">Derivative Instruments, Gain (Loss) [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element258" xlink:to="label258" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet" xlink:label="element259" />
        <label xlink:type="resource" xlink:label="label259" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet_en-US">Amount of gain or (loss) recognized in other comprehensive income - effective portion, net of tax:</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element259" xlink:to="label259" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable" xlink:label="element260" />
        <label xlink:type="resource" xlink:label="label260" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipByIncomeStatementLocationByDerivativeInstrumentRiskTable_en-US">Derivative Instruments, Gain (Loss) by Hedging Relationship, by Income Statement Location, by Derivative Instrument Risk [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element260" xlink:to="label260" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativesPolicyTextBlock" xlink:label="element261" />
        <label xlink:type="resource" xlink:label="label261" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativesPolicyTextBlock_en-US">Derivatives</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element261" xlink:to="label261" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DerivativesFairValueLineItems" xlink:label="element262" />
        <label xlink:type="resource" xlink:label="label262" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DerivativesFairValueLineItems_en-US">Derivatives, Fair Value [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element262" xlink:to="label262" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DescriptionOfDefinedContributionPensionAndOtherPostretirementPlans" xlink:label="element263" />
        <label xlink:type="resource" xlink:label="label263" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DescriptionOfDefinedContributionPensionAndOtherPostretirementPlans_en-US">Description of US Defined Contribution Plans</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element263" xlink:to="label263" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DisclosureOfReclassificationAmountTextBlock" xlink:label="element264" />
        <label xlink:type="resource" xlink:label="label264" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DisclosureOfReclassificationAmountTextBlock_en-US">Income Statement Location of Adjustments Reclassified from Accumulated Other Comprehensive Income to Income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element264" xlink:to="label264" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DividendsCommonStockCash" xlink:label="element265" />
        <label xlink:type="resource" xlink:label="label265" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DividendsCommonStockCash_en-US">Dividends Common Stock Cash</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element265" xlink:to="label265" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DividendsPayableDateOfRecordDayMonthAndYear" xlink:label="element266" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareBasic" xlink:label="element270" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="element271" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareDiluted" xlink:label="element272" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EarningsPerShareAbstract" xlink:label="element273" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="element274" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element274" xlink:to="label274" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" xlink:label="element275" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmbeddedDerivativeFinancialInstrumentsMember" xlink:label="element276" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element276" xlink:to="label276" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet" xlink:label="element277" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element277" xlink:to="label277" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeRelatedLiabilitiesCurrent" xlink:label="element278" />
        <label xlink:type="resource" xlink:label="label278" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeRelatedLiabilitiesCurrent_en-US">Accrued employee compensation and benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element278" xlink:to="label278" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems" xlink:label="element279" />
        <label xlink:type="resource" xlink:label="label279" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems_en-US">Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element279" xlink:to="label279" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeStockOptionMember" xlink:label="element280" />
        <label xlink:type="resource" xlink:label="label280" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeStockOptionMember_en-US">Stock Option [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element280" xlink:to="label280" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense" xlink:label="element281" />
        <label xlink:type="resource" xlink:label="label281" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_en-US">Total Tax Benefit Recognized for Equity-Based Compensation Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element281" xlink:to="label281" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions" xlink:label="element282" />
        <label xlink:type="resource" xlink:label="label282" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions_en-US">Recognized Tax Benefit from Exercise of Stock Options</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element282" xlink:to="label282" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized" xlink:label="element283" />
        <label xlink:type="resource" xlink:label="label283" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_en-US">Unrecognized Compensation Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element283" xlink:to="label283" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EmployeeSeveranceMember" xlink:label="element284" />
        <label xlink:type="resource" xlink:label="label284" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EmployeeSeveranceMember_en-US">Reduction in Force [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element284" xlink:to="label284" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EntityWideRevenueMajorCustomerLineItems" xlink:label="element285" />
        <label xlink:type="resource" xlink:label="label285" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EntityWideRevenueMajorCustomerLineItems_en-US">Entity Wide Revenue Major Customer Line Items</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element285" xlink:to="label285" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquipmentMember" xlink:label="element286" />
        <label xlink:type="resource" xlink:label="label286" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EquipmentMember_en-US">Telephone equipment [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element286" xlink:to="label286" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_EquityComponentDomain" xlink:label="element287" />
        <label xlink:type="resource" xlink:label="label287" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_EquityComponentDomain_en-US">Equity Component [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element287" xlink:to="label287" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="element288" />
        <label xlink:type="resource" xlink:label="label288" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_en-US">Excess tax benefit from equity-based awards, operating activity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element288" xlink:to="label288" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" xlink:label="element289" />
        <label xlink:type="resource" xlink:label="label289" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities_en-US">Excess tax benefit from equity-based awards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element289" xlink:to="label289" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" xlink:label="element290" />
        <label xlink:type="resource" xlink:label="label290" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_en-US">Excess tax benefit from equity-based awards, financing activity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element290" xlink:to="label290" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" xlink:label="element291" />
        <label xlink:type="resource" xlink:label="label291" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities_en-US">Excess tax benefit from equity-based awards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element291" xlink:to="label291" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FacilityClosingMember" xlink:label="element292" />
        <label xlink:type="resource" xlink:label="label292" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FacilityClosingMember_en-US">Closure of Delivery Centers [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element292" xlink:to="label292" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByMeasurementFrequencyAxis" xlink:label="element293" />
        <label xlink:type="resource" xlink:label="label293" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueByMeasurementFrequencyAxis_en-US">Fair Value by Measurement Frequency [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element293" xlink:to="label293" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByFairValueHierarchyLevelAxis" xlink:label="element294" />
        <label xlink:type="resource" xlink:label="label294" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueByFairValueHierarchyLevelAxis_en-US">Fair Value, Hierarchy [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element294" xlink:to="label294" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByLiabilityClassAxis" xlink:label="element295" />
        <label xlink:type="resource" xlink:label="label295" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueByLiabilityClassAxis_en-US">Fair Value By Liability Class [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element295" xlink:to="label295" />
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        <label xlink:type="resource" xlink:label="label296" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueInputsDiscountRate_en-US">Discount rate</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element296" xlink:to="label296" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementsRecurringMember" xlink:label="element297" />
        <label xlink:type="resource" xlink:label="label297" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueMeasurementsRecurringMember_en-US">Fair Value, Measurements, Recurring [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element297" xlink:to="label297" />
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        <label xlink:type="resource" xlink:label="label298" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueMeasurementFrequencyDomain_en-US">Fair Value, Measurement Frequency [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element298" xlink:to="label298" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element299" xlink:to="label299" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLongTermRevenueGrowthRate" xlink:label="element300" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueDisclosuresAbstract" xlink:label="element301" />
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        <label xlink:type="resource" xlink:label="label304" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueDisclosuresTextBlock_en-US">FAIR VALUE</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element304" xlink:to="label304" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgesAtFairValueNet" xlink:label="element305" />
        <label xlink:type="resource" xlink:label="label305" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueHedgesAtFairValueNet_en-US">Fair value hedges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element305" xlink:to="label305" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueByBalanceSheetGroupingTable" xlink:label="element306" />
        <label xlink:type="resource" xlink:label="label306" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueByBalanceSheetGroupingTable_en-US">Fair Value, by Balance Sheet Grouping [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element306" xlink:to="label306" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel3Member" xlink:label="element307" />
        <label xlink:type="resource" xlink:label="label307" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueInputsLevel3Member_en-US">Significant Unobservable Inputs (Level 3) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element307" xlink:to="label307" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable" xlink:label="element308" />
        <label xlink:type="resource" xlink:label="label308" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationTable_en-US">Fair Value Liabilities Measured On Recurring Basis Unobservable Input Reconciliation [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element308" xlink:to="label308" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems" xlink:label="element309" />
        <label xlink:type="resource" xlink:label="label309" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueLiabilitiesMeasuredOnRecurringBasisUnobservableInputReconciliationLineItems_en-US">Fair Value Liabilities Measured On Recurring Basis Unobservable Input Reconciliation [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element309" xlink:to="label309" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel1Member" xlink:label="element310" />
        <label xlink:type="resource" xlink:label="label310" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueInputsLevel1Member_en-US">Quoted Prices in Active Markets for Identical Assets (Level 1) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element310" xlink:to="label310" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueInputsLevel2Member" xlink:label="element311" />
        <label xlink:type="resource" xlink:label="label311" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueInputsLevel2Member_en-US">Significant Other Observable Inputs (Level 2) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element311" xlink:to="label311" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings" xlink:label="element312" />
        <label xlink:type="resource" xlink:label="label312" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueMeasurementWithUnobservableInputsReconciliationRecurringBasisLiabilityGainLossIncludedInEarnings_en-US">Fair value measurement gain or loss</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element312" xlink:to="label312" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable" xlink:label="element313" />
        <label xlink:type="resource" xlink:label="label313" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValuesDerivativesBalanceSheetLocationByDerivativeContractTypeByHedgingDesignationTable_en-US">Fair Values Derivatives, Balance Sheet Location, by Derivative Contract Type [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element313" xlink:to="label313" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FairValueHedgingMember" xlink:label="element314" />
        <label xlink:type="resource" xlink:label="label314" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FairValueHedgingMember_en-US">Fair Value [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element314" xlink:to="label314" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetUsefulLife" xlink:label="element315" />
        <label xlink:type="resource" xlink:label="label315" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetUsefulLife_en-US">Weighted average useful life of intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element315" xlink:to="label315" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive" xlink:label="element316" />
        <label xlink:type="resource" xlink:label="label316" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive_en-US">2019</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element316" xlink:to="label316" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree" xlink:label="element317" />
        <label xlink:type="resource" xlink:label="label317" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree_en-US">2017</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element317" xlink:to="label317" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsNet" xlink:label="element318" />
        <label xlink:type="resource" xlink:label="label318" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsNet_en-US">FiniteLivedIntangibleAssetsNet</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element318" xlink:to="label318" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsNet" xlink:label="element319" />
        <label xlink:type="resource" xlink:label="label319" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_FiniteLivedIntangibleAssetsNet_en-US">Total, finite lived intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element319" xlink:to="label319" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain" xlink:label="element320" />
        <label xlink:type="resource" xlink:label="label320" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsMajorClassNameDomain_en-US">Finite-Lived Intangible Assets, Major Class Name [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element320" xlink:to="label320" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="element321" />
        <label xlink:type="resource" xlink:label="label321" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis_en-US">Finite-Lived Intangible Assets by Major Class [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element321" xlink:to="label321" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive" xlink:label="element322" />
        <label xlink:type="resource" xlink:label="label322" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive_en-US">Thereafter</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element322" xlink:to="label322" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths" xlink:label="element323" />
        <label xlink:type="resource" xlink:label="label323" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths_en-US">2015</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element323" xlink:to="label323" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour" xlink:label="element324" />
        <label xlink:type="resource" xlink:label="label324" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour_en-US">2018</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element324" xlink:to="label324" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo" xlink:label="element325" />
        <label xlink:type="resource" xlink:label="label325" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo_en-US">2016</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element325" xlink:to="label325" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock" xlink:label="element326" />
        <label xlink:type="resource" xlink:label="label326" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock_en-US">Foreign Currency Translation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element326" xlink:to="label326" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignExchangeContractMember" xlink:label="element327" />
        <label xlink:type="resource" xlink:label="label327" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ForeignExchangeContractMember_en-US">Foreign Exchange [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element327" xlink:to="label327" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForeignExchangeContractMember" xlink:label="element328" />
        <label xlink:type="resource" xlink:label="label328" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ForeignExchangeContractMember_en-US">Option and Forward Contracts [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element328" xlink:to="label328" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ForwardContractsMember" xlink:label="element329" />
        <label xlink:type="resource" xlink:label="label329" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ForwardContractsMember_en-US">Forwards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element329" xlink:to="label329" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_FurnitureAndFixturesMember" xlink:label="element330" />
        <label xlink:type="resource" xlink:label="label330" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_FurnitureAndFixturesMember_en-US">Furniture and fixtures [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element330" xlink:to="label330" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="element331" />
        <label xlink:type="resource" xlink:label="label331" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GainLossOnDispositionOfAssets_en-US">Loss (gain) on disposal of assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element331" xlink:to="label331" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets" xlink:label="element332" />
        <label xlink:type="resource" xlink:label="label332" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_GainLossOnDispositionOfAssets_en-US">Loss (gain) on disposal of assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element332" xlink:to="label332" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnDispositionOfAssets1" xlink:label="element333" />
        <label xlink:type="resource" xlink:label="label333" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GainLossOnDispositionOfAssets1_en-US">GainLossOnDispositionOfAssets1</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element333" xlink:to="label333" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="element334" />
        <label xlink:type="resource" xlink:label="label334" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_en-US">Loss on foreign currency derivatives</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element334" xlink:to="label334" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" xlink:label="element335" />
        <label xlink:type="resource" xlink:label="label335" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet_en-US">Loss on foreign currency derivatives</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element335" xlink:to="label335" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillOtherChanges" xlink:label="element336" />
        <label xlink:type="resource" xlink:label="label336" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillOtherChanges_en-US">Deconsolidation of Subsidiary</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element336" xlink:to="label336" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillImpairmentLoss" xlink:label="element337" />
        <label xlink:type="resource" xlink:label="label337" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillImpairmentLoss_en-US">Impairments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element337" xlink:to="label337" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy" xlink:label="element338" />
        <label xlink:type="resource" xlink:label="label338" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy_en-US">Other Intangible Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element338" xlink:to="label338" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="element339" />
        <label xlink:type="resource" xlink:label="label339" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Goodwill_en-US">Goodwill</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="element340" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Goodwill" xlink:label="element341" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillTranslationAdjustments" xlink:label="element342" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillLineItems" xlink:label="element343" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element343" xlink:to="label343" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillDisclosureTextBlock" xlink:label="element344" />
        <label xlink:type="resource" xlink:label="label344" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillDisclosureTextBlock_en-US">GOODWILL</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element344" xlink:to="label344" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAcquiredDuringPeriod" xlink:label="element345" />
        <label xlink:type="resource" xlink:label="label345" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillAcquiredDuringPeriod_en-US">Acquisitions/ Adjustments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element345" xlink:to="label345" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy" xlink:label="element346" />
        <label xlink:type="resource" xlink:label="label346" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy_en-US">Goodwill</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy" xlink:label="element347" />
        <label xlink:type="resource" xlink:label="label347" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy_en-US">Goodwill Policy</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element347" xlink:to="label347" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationAxis" xlink:label="element348" />
        <label xlink:type="resource" xlink:label="label348" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_HedgingDesignationAxis_en-US">Hedging Designation [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element348" xlink:to="label348" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingDesignationDomain" xlink:label="element349" />
        <label xlink:type="resource" xlink:label="label349" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_HedgingDesignationDomain_en-US">Hedging Designation [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element349" xlink:to="label349" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_HedgingRelationshipDomain" xlink:label="element350" />
        <label xlink:type="resource" xlink:label="label350" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_HedgingRelationshipDomain_en-US">Hedging Relationship [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element350" xlink:to="label350" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription" xlink:label="element351" />
        <label xlink:type="resource" xlink:label="label351" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription_en-US">Description of assets subject to impairment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element351" xlink:to="label351" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue" xlink:label="element352" />
        <label xlink:type="resource" xlink:label="label352" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue_en-US">Method used to determine fair value of assets subject to impairment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element352" xlink:to="label352" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill" xlink:label="element353" />
        <label xlink:type="resource" xlink:label="label353" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill_en-US">Impairment of trade name</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element353" xlink:to="label353" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ImpairmentOfLeasehold" xlink:label="element354" />
        <label xlink:type="resource" xlink:label="label354" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ImpairmentOfLeasehold_en-US">Impairment of leasehold improvements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element354" xlink:to="label354" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="element355" />
        <label xlink:type="resource" xlink:label="label355" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_en-US">Income before income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element355" xlink:to="label355" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" xlink:label="element356" />
        <label xlink:type="resource" xlink:label="label356" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments_en-US">Income before income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element356" xlink:to="label356" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationAxis" xlink:label="element357" />
        <label xlink:type="resource" xlink:label="label357" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeStatementLocationAxis_en-US">Income Statement Location [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element357" xlink:to="label357" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureAbstract" xlink:label="element358" />
        <label xlink:type="resource" xlink:label="label358" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxDisclosureAbstract_en-US">INCOME TAXES [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element358" xlink:to="label358" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityDomain" xlink:label="element359" />
        <label xlink:type="resource" xlink:label="label359" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxAuthorityDomain_en-US">Income Tax Authority [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element359" xlink:to="label359" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" xlink:label="element360" />
        <label xlink:type="resource" xlink:label="label360" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_en-US">Foreign</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element360" xlink:to="label360" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxAuthorityAxis" xlink:label="element361" />
        <label xlink:type="resource" xlink:label="label361" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxAuthorityAxis_en-US">Income Tax Authority [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element361" xlink:to="label361" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic" xlink:label="element362" />
        <label xlink:type="resource" xlink:label="label362" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic_en-US">Domestic</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element362" xlink:to="label362" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxDisclosureTextBlock" xlink:label="element363" />
        <label xlink:type="resource" xlink:label="label363" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxDisclosureTextBlock_en-US">INCOME TAXES</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element363" xlink:to="label363" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeStatementLocationDomain" xlink:label="element364" />
        <label xlink:type="resource" xlink:label="label364" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeStatementLocationDomain_en-US">Income Statement Location [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element364" xlink:to="label364" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract" xlink:label="element365" />
        <label xlink:type="resource" xlink:label="label365" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract_en-US">Current provision</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element365" xlink:to="label365" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element366" />
        <label xlink:type="resource" xlink:label="label366" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExpenseBenefit_en-US">(Provision for) benefit from income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element366" xlink:to="label366" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element367" />
        <label xlink:type="resource" xlink:label="label367" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncomeTaxExpenseBenefit_en-US">(Provision for) benefit from income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element367" xlink:to="label367" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefit" xlink:label="element368" />
        <label xlink:type="resource" xlink:label="label368" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeTaxExpenseBenefit_en-US">Total provision for income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element368" xlink:to="label368" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance" xlink:label="element369" />
        <label xlink:type="resource" xlink:label="label369" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance_en-US">Change in valuation allowances</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element369" xlink:to="label369" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationLineItems" xlink:label="element370" />
        <label xlink:type="resource" xlink:label="label370" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExaminationLineItems_en-US">Income Tax Examination [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element370" xlink:to="label370" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayAggregateDollarAmount" xlink:label="element371" />
        <label xlink:type="resource" xlink:label="label371" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxHolidayAggregateDollarAmount_en-US">Aggregate Effect on Income Tax Expense for Income Tax Holiday Jurisdictions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element371" xlink:to="label371" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationDescription" xlink:label="element372" />
        <label xlink:type="resource" xlink:label="label372" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExaminationDescription_en-US">Income Tax Examination Description</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element372" xlink:to="label372" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationDeductionsDividends" xlink:label="element373" />
        <label xlink:type="resource" xlink:label="label373" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationDeductionsDividends_en-US">Foreign dividend less foreign tax credits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element373" xlink:to="label373" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationDeductionsDividends" xlink:label="element374" />
        <label xlink:type="resource" xlink:label="label374" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncomeTaxReconciliationDeductionsDividends_en-US">Foreign dividend less foreign tax credits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element374" xlink:to="label374" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayDescription" xlink:label="element375" />
        <label xlink:type="resource" xlink:label="label375" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxHolidayDescription_en-US">Income Tax Holidays Description</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element375" xlink:to="label375" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayTerminationDate" xlink:label="element376" />
        <label xlink:type="resource" xlink:label="label376" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxHolidayTerminationDate_en-US">Income Tax Holiday Termination Date</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element376" xlink:to="label376" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate" xlink:label="element377" />
        <label xlink:type="resource" xlink:label="label377" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate_en-US">Decrease (increase) to deferred tax tasset - change in state tax rate</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare" xlink:label="element378" />
        <label xlink:type="resource" xlink:label="label378" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare_en-US">Diluted Net Income Per Share Effect For Income Tax Holiday Jurisdictions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element378" xlink:to="label378" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract" xlink:label="element379" />
        <label xlink:type="resource" xlink:label="label379" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract_en-US">Effective tax rate reconciliation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element379" xlink:to="label379" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxExaminationTable" xlink:label="element380" />
        <label xlink:type="resource" xlink:label="label380" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxExaminationTable_en-US">Income Tax Examination [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element380" xlink:to="label380" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther" xlink:label="element381" />
        <label xlink:type="resource" xlink:label="label381" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther_en-US">Permanent difference related to foreign exchange gains</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element381" xlink:to="label381" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="element382" />
        <label xlink:type="resource" xlink:label="label382" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxesPaid_en-US">Cash paid for income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element382" xlink:to="label382" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesPaid" xlink:label="element383" />
        <label xlink:type="resource" xlink:label="label383" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeTaxesPaid_en-US">Cash paid for income taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element383" xlink:to="label383" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost" xlink:label="element384" />
        <label xlink:type="resource" xlink:label="label384" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost_en-US">Nondeductible compensation under Section 162(m)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element384" xlink:to="label384" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationOtherReconcilingItems" xlink:label="element385" />
        <label xlink:type="resource" xlink:label="label385" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationOtherReconcilingItems_en-US">Other reconciling items</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element385" xlink:to="label385" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationOtherReconcilingItems" xlink:label="element386" />
        <label xlink:type="resource" xlink:label="label386" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncomeTaxReconciliationOtherReconcilingItems_en-US">Other</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element386" xlink:to="label386" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="element387" />
        <label xlink:type="resource" xlink:label="label387" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxesReceivable_en-US">Income tax receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element387" xlink:to="label387" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxesReceivable" xlink:label="element388" />
        <label xlink:type="resource" xlink:label="label388" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_IncomeTaxesReceivable_en-US">Income tax receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element388" xlink:to="label388" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" xlink:label="element389" />
        <label xlink:type="resource" xlink:label="label389" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_en-US">Income tax per U.S. federal statutory rate (35%)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element389" xlink:to="label389" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxPolicyTextBlock" xlink:label="element390" />
        <label xlink:type="resource" xlink:label="label390" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxPolicyTextBlock_en-US">Income Taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element390" xlink:to="label390" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes" xlink:label="element391" />
        <label xlink:type="resource" xlink:label="label391" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes_en-US">State income taxes, net of federal deduction</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element391" xlink:to="label391" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" xlink:label="element392" />
        <label xlink:type="resource" xlink:label="label392" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense_en-US">Non-taxable earnings of minority interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element392" xlink:to="label392" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" xlink:label="element393" />
        <label xlink:type="resource" xlink:label="label393" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense_en-US">Non-taxable earnings of minority interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element393" xlink:to="label393" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxContingencies" xlink:label="element394" />
        <label xlink:type="resource" xlink:label="label394" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationTaxContingencies_en-US">Liabilities for uncertain tax positions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element394" xlink:to="label394" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxSettlements" xlink:label="element395" />
        <label xlink:type="resource" xlink:label="label395" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationTaxSettlements_en-US">IRS settlement on prior year refund claims</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element395" xlink:to="label395" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential" xlink:label="element396" />
        <label xlink:type="resource" xlink:label="label396" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential_en-US">Foreign income taxes at different rates than the U.S.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element396" xlink:to="label396" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxCreditsOther" xlink:label="element397" />
        <label xlink:type="resource" xlink:label="label397" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncomeTaxReconciliationTaxCreditsOther_en-US">State income tax credits and net operating losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element397" xlink:to="label397" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncomeTaxReconciliationTaxCreditsOther" xlink:label="element398" />
        <label xlink:type="resource" xlink:label="label398" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncomeTaxReconciliationTaxCreditsOther_en-US">State income tax credits and net operating losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element398" xlink:to="label398" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element399" />
        <label xlink:type="resource" xlink:label="label399" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element399" xlink:to="label399" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element400" />
        <label xlink:type="resource" xlink:label="label400" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Change in accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element400" xlink:to="label400" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsReceivable" xlink:label="element401" />
        <label xlink:type="resource" xlink:label="label401" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncreaseDecreaseInAccountsReceivable_en-US">Accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element401" xlink:to="label401" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" xlink:label="element402" />
        <label xlink:type="resource" xlink:label="label402" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities_en-US">Accounts payable and accrued expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element402" xlink:to="label402" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInOperatingCapitalAbstract" xlink:label="element403" />
        <label xlink:type="resource" xlink:label="label403" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract_en-US">Changes in assets and liabilities, net of acquisitions:</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element403" xlink:to="label403" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="element404" />
        <label xlink:type="resource" xlink:label="label404" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_en-US">Prepaids and other assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element404" xlink:to="label404" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" xlink:label="element405" />
        <label xlink:type="resource" xlink:label="label405" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets_en-US">Prepaids and other assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element405" xlink:to="label405" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants" xlink:label="element406" />
        <label xlink:type="resource" xlink:label="label406" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants_en-US">Stock options</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element406" xlink:to="label406" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements" xlink:label="element407" />
        <label xlink:type="resource" xlink:label="label407" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements_en-US">Restricted stock units</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element407" xlink:to="label407" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares" xlink:label="element408" />
        <label xlink:type="resource" xlink:label="label408" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares_en-US">Performance-based restricted stock units</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element408" xlink:to="label408" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_IntangibleAssetsDisclosureTextBlock" xlink:label="element409" />
        <label xlink:type="resource" xlink:label="label409" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_IntangibleAssetsDisclosureTextBlock_en-US">OTHER INTANGIBLE ASSETS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element409" xlink:to="label409" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestExpense" xlink:label="element410" />
        <label xlink:type="resource" xlink:label="label410" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestExpense_en-US">Interest expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element410" xlink:to="label410" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestExpense" xlink:label="element411" />
        <label xlink:type="resource" xlink:label="label411" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_InterestExpense_en-US">Interest expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element411" xlink:to="label411" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestPaid" xlink:label="element412" />
        <label xlink:type="resource" xlink:label="label412" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestPaid_en-US">Cash paid for interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element412" xlink:to="label412" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestPaid" xlink:label="element413" />
        <label xlink:type="resource" xlink:label="label413" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_InterestPaid_en-US">Cash paid for interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element413" xlink:to="label413" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestRateSwapMember" xlink:label="element414" />
        <label xlink:type="resource" xlink:label="label414" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestRateSwapMember_en-US">Interest Rate [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element414" xlink:to="label414" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet" xlink:label="element415" />
        <label xlink:type="resource" xlink:label="label415" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet_en-US">Interest rate swaps</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element415" xlink:to="label415" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InternalUseSoftwarePolicy" xlink:label="element416" />
        <label xlink:type="resource" xlink:label="label416" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InternalUseSoftwarePolicy_en-US">Software Development Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element416" xlink:to="label416" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_InvestmentIncomeInterest" xlink:label="element417" />
        <label xlink:type="resource" xlink:label="label417" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_InvestmentIncomeInterest_en-US">Interest income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element417" xlink:to="label417" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LatinAmericaMember" xlink:label="element418" />
        <label xlink:type="resource" xlink:label="label418" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LatinAmericaMember_en-US">Latin America [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element418" xlink:to="label418" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LatinAmericaMember" xlink:label="element419" />
        <label xlink:type="resource" xlink:label="label419" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LatinAmericaMember_en-US">Latin America</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element419" xlink:to="label419" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LandAndBuildingMember" xlink:label="element420" />
        <label xlink:type="resource" xlink:label="label420" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LandAndBuildingMember_en-US">Land and buildings [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element420" xlink:to="label420" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasePolicyTextBlock" xlink:label="element421" />
        <label xlink:type="resource" xlink:label="label421" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeasePolicyTextBlock_en-US">Rent Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element421" xlink:to="label421" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeaseholdImprovementsMember" xlink:label="element422" />
        <label xlink:type="resource" xlink:label="label422" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeaseholdImprovementsMember_en-US">Leasehold improvements [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element422" xlink:to="label422" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesAbstract" xlink:label="element423" />
        <label xlink:type="resource" xlink:label="label423" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeasesAbstract_en-US">LEASES [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element423" xlink:to="label423" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LeasesOfLesseeDisclosureTextBlock" xlink:label="element424" />
        <label xlink:type="resource" xlink:label="label424" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LeasesOfLesseeDisclosureTextBlock_en-US">LEASES</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element424" xlink:to="label424" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="element425" />
        <label xlink:type="resource" xlink:label="label425" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesCurrent_en-US">Total current liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element425" xlink:to="label425" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrent" xlink:label="element426" />
        <label xlink:type="resource" xlink:label="label426" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesCurrent_en-US">Total current liabilities [Label_26]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element426" xlink:to="label426" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="element427" />
        <label xlink:type="resource" xlink:label="label427" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesAndStockholdersEquity_en-US">Total liabilities and stockholders' equity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element427" xlink:to="label427" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquity" xlink:label="element428" />
        <label xlink:type="resource" xlink:label="label428" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesAndStockholdersEquity_en-US">Total liabilities and stockholders' equity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element428" xlink:to="label428" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element429" />
        <label xlink:type="resource" xlink:label="label429" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesNoncurrent_en-US">Liabilities, noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element429" xlink:to="label429" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element430" />
        <label xlink:type="resource" xlink:label="label430" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesNoncurrent_en-US">Total long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element430" xlink:to="label430" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrent" xlink:label="element431" />
        <label xlink:type="resource" xlink:label="label431" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LiabilitiesNoncurrent_en-US">Total long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element431" xlink:to="label431" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesCurrentAbstract" xlink:label="element432" />
        <label xlink:type="resource" xlink:label="label432" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesCurrentAbstract_en-US">Current liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element432" xlink:to="label432" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Liabilities" xlink:label="element433" />
        <label xlink:type="resource" xlink:label="label433" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Liabilities_en-US">Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element433" xlink:to="label433" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Liabilities" xlink:label="element434" />
        <label xlink:type="resource" xlink:label="label434" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_Liabilities_en-US">Total liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element434" xlink:to="label434" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesNoncurrentAbstract" xlink:label="element435" />
        <label xlink:type="resource" xlink:label="label435" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesNoncurrentAbstract_en-US">Long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element435" xlink:to="label435" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesAndStockholdersEquityAbstract" xlink:label="element436" />
        <label xlink:type="resource" xlink:label="label436" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesAndStockholdersEquityAbstract_en-US">LIABILITIES AND STOCKHOLDERS' EQUITY</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element436" xlink:to="label436" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosureAbstract" xlink:label="element437" />
        <label xlink:type="resource" xlink:label="label437" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesFairValueDisclosureAbstract_en-US">Liabilities [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element437" xlink:to="label437" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosure" xlink:label="element438" />
        <label xlink:type="resource" xlink:label="label438" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LiabilitiesFairValueDisclosure_en-US">Total liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element438" xlink:to="label438" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LiabilitiesFairValueDisclosure" xlink:label="element439" />
        <label xlink:type="resource" xlink:label="label439" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_LiabilitiesFairValueDisclosure_en-US">Total liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element439" xlink:to="label439" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityDescription" xlink:label="element440" />
        <label xlink:type="resource" xlink:label="label440" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityDescription_en-US">Description of line of credit agreement</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element440" xlink:to="label440" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity" xlink:label="element441" />
        <label xlink:type="resource" xlink:label="label441" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity_en-US">Maximum borrowing capacity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element441" xlink:to="label441" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityAverageOutstandingAmount" xlink:label="element442" />
        <label xlink:type="resource" xlink:label="label442" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityAverageOutstandingAmount_en-US">Average daily utilization under credit facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element442" xlink:to="label442" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityInitiationDate1" xlink:label="element443" />
        <label xlink:type="resource" xlink:label="label443" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityInitiationDate1_en-US">Initiation date of current line of credit agreement</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element443" xlink:to="label443" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityAmountOutstanding" xlink:label="element444" />
        <label xlink:type="resource" xlink:label="label444" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityAmountOutstanding_en-US">Outstanding borrowings on line of credit</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element444" xlink:to="label444" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityInterestRateDuringPeriod" xlink:label="element445" />
        <label xlink:type="resource" xlink:label="label445" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityInterestRateDuringPeriod_en-US">Average interest rate on annual borrowings</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element445" xlink:to="label445" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity" xlink:label="element446" />
        <label xlink:type="resource" xlink:label="label446" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity_en-US">Remaining borrowing capacity under credit facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element446" xlink:to="label446" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt" xlink:label="element447" />
        <label xlink:type="resource" xlink:label="label447" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt_en-US">Line of Credit Facility, Rationale for Classification as Long-Term Debt</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element447" xlink:to="label447" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock" xlink:label="element448" />
        <label xlink:type="resource" xlink:label="label448" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element448" xlink:to="label448" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="element449" />
        <label xlink:type="resource" xlink:label="label449" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_LongTermLineOfCredit_en-US">Borrowings outstanding on credit facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element449" xlink:to="label449" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LongTermLineOfCredit" xlink:label="element450" />
        <label xlink:type="resource" xlink:label="label450" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LongTermLineOfCredit_en-US">Line of credit</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element450" xlink:to="label450" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesTable" xlink:label="element451" />
        <label xlink:type="resource" xlink:label="label451" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LossContingenciesTable_en-US">Loss Contingencies [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element451" xlink:to="label451" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_LossContingenciesLineItems" xlink:label="element452" />
        <label xlink:type="resource" xlink:label="label452" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_LossContingenciesLineItems_en-US">Loss Contingencies [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element452" xlink:to="label452" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromRedemptions" xlink:label="element459" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDisclosureTextBlock" xlink:label="element460" />
        <label xlink:type="resource" xlink:label="label460" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterestDisclosureTextBlock_en-US">Mandatorily Redeemable Noncontrolling Interest</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDescription" xlink:label="element461" />
        <label xlink:type="resource" xlink:label="label461" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterestDescription_en-US">Description of mandatorily redeemable noncontrolling interest</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="element462" />
        <label xlink:type="resource" xlink:label="label462" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_en-US">Dividends distributed to mandatorily redeemable noncontrolling interest</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="element463" />
        <label xlink:type="resource" xlink:label="label463" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_en-US">Dividends distributed to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element463" xlink:to="label463" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" xlink:label="element464" />
        <label xlink:type="resource" xlink:label="label464" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders_en-US">Dividends distributed to noncontrolling interest</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element465" />
        <label xlink:type="resource" xlink:label="label465" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_MinorityInterest_en-US">Stockholders' equity attributable to noncontrolling interest</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element466" />
        <label xlink:type="resource" xlink:label="label466" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_MinorityInterest_en-US">Noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element466" xlink:to="label466" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element467" />
        <label xlink:type="resource" xlink:label="label467" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_MinorityInterest_en-US">Noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element467" xlink:to="label467" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element468" />
        <label xlink:type="resource" xlink:label="label468" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_MinorityInterest_en-US">Noncontrolling interest, September 30</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element468" xlink:to="label468" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_MinorityInterest" xlink:label="element469" />
        <label xlink:type="resource" xlink:label="label469" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_MinorityInterest_en-US">Noncontrolling interest, January 1</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NameOfMajorCustomerDomain" xlink:label="element470" />
        <label xlink:type="resource" xlink:label="label470" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NameOfMajorCustomerDomain_en-US">Name of Major Customer Domain</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element470" xlink:to="label470" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NatureOfOperations" xlink:label="element471" />
        <label xlink:type="resource" xlink:label="label471" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NatureOfOperations_en-US">Overview</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract" xlink:label="element472" />
        <label xlink:type="resource" xlink:label="label472" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract_en-US">Cash flows from financing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element472" xlink:to="label472" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract" xlink:label="element473" />
        <label xlink:type="resource" xlink:label="label473" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract_en-US">Cash flows from investing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element473" xlink:to="label473" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="element474" />
        <label xlink:type="resource" xlink:label="label474" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInInvestingActivities_en-US">Net cash used in investing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element474" xlink:to="label474" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInInvestingActivities" xlink:label="element475" />
        <label xlink:type="resource" xlink:label="label475" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInInvestingActivities_en-US">Net cash used in investing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element475" xlink:to="label475" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract" xlink:label="element476" />
        <label xlink:type="resource" xlink:label="label476" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract_en-US">Cash flows from operating activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element476" xlink:to="label476" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="element477" />
        <label xlink:type="resource" xlink:label="label477" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInFinancingActivities_en-US">Net cash (used in) provided by financing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element477" xlink:to="label477" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInFinancingActivities" xlink:label="element478" />
        <label xlink:type="resource" xlink:label="label478" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInFinancingActivities_en-US">Net cash used in financing activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element478" xlink:to="label478" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="element479" />
        <label xlink:type="resource" xlink:label="label479" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetCashProvidedByUsedInOperatingActivities_en-US">Net cash provided by operating activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element479" xlink:to="label479" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetCashProvidedByUsedInOperatingActivities" xlink:label="element480" />
        <label xlink:type="resource" xlink:label="label480" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetCashProvidedByUsedInOperatingActivities_en-US">Net cash provided by operating activities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element480" xlink:to="label480" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="element481" />
        <label xlink:type="resource" xlink:label="label481" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetIncomeLoss_en-US">Net income attributable to TeleTech stockholders</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element481" xlink:to="label481" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLoss" xlink:label="element482" />
        <label xlink:type="resource" xlink:label="label482" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NetIncomeLoss_en-US">Net income attributable to TeleTech stockholders</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element482" xlink:to="label482" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="element483" />
        <label xlink:type="resource" xlink:label="label483" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_en-US">Net income attributable to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element483" xlink:to="label483" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" xlink:label="element484" />
        <label xlink:type="resource" xlink:label="label484" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest_en-US">Net income attributable to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element484" xlink:to="label484" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock" xlink:label="element485" />
        <label xlink:type="resource" xlink:label="label485" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock_en-US">Recently Issued Accounting Pronouncements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element485" xlink:to="label485" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1" xlink:label="element486" />
        <label xlink:type="resource" xlink:label="label486" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncashOrPartNoncashAcquisitionOtherAssetsAcquired1_en-US">Recognition of asset retirement obligations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element486" xlink:to="label486" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1" xlink:label="element487" />
        <label xlink:type="resource" xlink:label="label487" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1_en-US">Purchases of equipment through financing arrangements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element487" xlink:to="label487" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncompeteAgreementsMember" xlink:label="element488" />
        <label xlink:type="resource" xlink:label="label488" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncompeteAgreementsMember_en-US">NonCompeteAgreement</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element488" xlink:to="label488" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonmonetaryTransactionNameOfCounterparty" xlink:label="element489" />
        <label xlink:type="resource" xlink:label="label489" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NonmonetaryTransactionNameOfCounterparty_en-US">Nonmonetary Transaction Name Of Counterparty</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element489" xlink:to="label489" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element490" />
        <label xlink:type="resource" xlink:label="label490" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NonoperatingIncomeExpense_en-US">Total other income (expense)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element490" xlink:to="label490" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element491" />
        <label xlink:type="resource" xlink:label="label491" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_NonoperatingIncomeExpense_en-US">Total other income (expense)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element491" xlink:to="label491" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpense" xlink:label="element492" />
        <label xlink:type="resource" xlink:label="label492" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_NonoperatingIncomeExpense_en-US">Other income (expense)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element492" xlink:to="label492" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NonoperatingIncomeExpenseAbstract" xlink:label="element493" />
        <label xlink:type="resource" xlink:label="label493" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NonoperatingIncomeExpenseAbstract_en-US">Other income (expense)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element493" xlink:to="label493" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncontrollingInterestMember" xlink:label="element494" />
        <label xlink:type="resource" xlink:label="label494" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncontrollingInterestMember_en-US">Noncontrolling Interest [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element494" xlink:to="label494" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeconsolidationGainOrLossAmount" xlink:label="element495" />
        <label xlink:type="resource" xlink:label="label495" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_DeconsolidationGainOrLossAmount_en-US">Loss on deconsolidation of subsidiary</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element495" xlink:to="label495" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_DeconsolidationGainOrLossAmount" xlink:label="element496" />
        <label xlink:type="resource" xlink:label="label496" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_DeconsolidationGainOrLossAmount_en-US">Loss on deconsolidation of subsidiary, net of cash of zero, $897 and zero, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element496" xlink:to="label496" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination" xlink:label="element497" />
        <label xlink:type="resource" xlink:label="label497" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination_en-US">Acquisition of noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element497" xlink:to="label497" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_NondesignatedMember" xlink:label="element498" />
        <label xlink:type="resource" xlink:label="label498" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_NondesignatedMember_en-US">Not Designated as Hedging Instruments [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element498" xlink:to="label498" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter" xlink:label="element499" />
        <label xlink:type="resource" xlink:label="label499" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_en-US">OperatingLeasesFutureMinimumPaymentsDueThereafter</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element499" xlink:to="label499" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter" xlink:label="element500" />
        <label xlink:type="resource" xlink:label="label500" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter_en-US">Thereafter</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element500" xlink:to="label500" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears" xlink:label="element501" />
        <label xlink:type="resource" xlink:label="label501" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears_en-US">OperatingLeasesFutureMinimumPaymentsDueInFourYears</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element501" xlink:to="label501" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears" xlink:label="element502" />
        <label xlink:type="resource" xlink:label="label502" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears_en-US">2018</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element502" xlink:to="label502" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears" xlink:label="element503" />
        <label xlink:type="resource" xlink:label="label503" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears_en-US">OperatingLeasesFutureMinimumPaymentsDueInFiveYears</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element503" xlink:to="label503" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears" xlink:label="element504" />
        <label xlink:type="resource" xlink:label="label504" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears_en-US">2019</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element504" xlink:to="label504" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears" xlink:label="element505" />
        <label xlink:type="resource" xlink:label="label505" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears_en-US">OperatingLeasesFutureMinimumPaymentsDueInThreeYears</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element505" xlink:to="label505" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears" xlink:label="element506" />
        <label xlink:type="resource" xlink:label="label506" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears_en-US">2017</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element506" xlink:to="label506" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesRentExpenseNet" xlink:label="element507" />
        <label xlink:type="resource" xlink:label="label507" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesRentExpenseNet_en-US">Rent expense recognized, net, under operating leases</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element507" xlink:to="label507" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent" xlink:label="element508" />
        <label xlink:type="resource" xlink:label="label508" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent_en-US">OperatingLeasesFutureMinimumPaymentsDueCurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element508" xlink:to="label508" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent" xlink:label="element509" />
        <label xlink:type="resource" xlink:label="label509" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent_en-US">2015</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element509" xlink:to="label509" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="element510" />
        <label xlink:type="resource" xlink:label="label510" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OperatingIncomeLoss_en-US">Income from operations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element510" xlink:to="label510" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingIncomeLoss" xlink:label="element511" />
        <label xlink:type="resource" xlink:label="label511" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingIncomeLoss_en-US">Income (Loss) from Operations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element511" xlink:to="label511" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsTable" xlink:label="element512" />
        <label xlink:type="resource" xlink:label="label512" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLossCarryforwardsTable_en-US">Operating loss carry forwards table</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element512" xlink:to="label512" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwardsLineItems" xlink:label="element513" />
        <label xlink:type="resource" xlink:label="label513" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLossCarryforwardsLineItems_en-US">Expiration of Net Operating Loss Carry Forwards [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element513" xlink:to="label513" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears" xlink:label="element514" />
        <label xlink:type="resource" xlink:label="label514" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears_en-US">OperatingLeasesFutureMinimumPaymentsDueInTwoYears</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element514" xlink:to="label514" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears" xlink:label="element515" />
        <label xlink:type="resource" xlink:label="label515" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears_en-US">2016</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element515" xlink:to="label515" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasedAssetsLineItems" xlink:label="element516" />
        <label xlink:type="resource" xlink:label="label516" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasedAssetsLineItems_en-US">Operating Leased Assets Line Items</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element516" xlink:to="label516" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDue" xlink:label="element517" />
        <label xlink:type="resource" xlink:label="label517" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLeasesFutureMinimumPaymentsDue_en-US">OperatingLeasesFutureMinimumPaymentsDue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element517" xlink:to="label517" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDue" xlink:label="element518" />
        <label xlink:type="resource" xlink:label="label518" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OperatingLeasesFutureMinimumPaymentsDue_en-US">Total future minimum lease payments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element518" xlink:to="label518" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLeasesFutureMinimumPaymentsDue" xlink:label="element519" />
        <label xlink:type="resource" xlink:label="label519" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OperatingLeasesFutureMinimumPaymentsDue_en-US">Total future minimum lease payments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element519" xlink:to="label519" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwards" xlink:label="element520" />
        <label xlink:type="resource" xlink:label="label520" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OperatingLossCarryforwards_en-US">Total operating loss carry forwards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element520" xlink:to="label520" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OperatingLossCarryforwards" xlink:label="element521" />
        <label xlink:type="resource" xlink:label="label521" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OperatingLossCarryforwards_en-US">Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element521" xlink:to="label521" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock" xlink:label="element522" />
        <label xlink:type="resource" xlink:label="label522" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock_en-US">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element522" xlink:to="label522" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:label="element523" />
        <label xlink:type="resource" xlink:label="label523" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossNetOfTax_en-US">Total other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element523" xlink:to="label523" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:label="element524" />
        <label xlink:type="resource" xlink:label="label524" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherComprehensiveIncomeLossNetOfTax_en-US">Total other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element524" xlink:to="label524" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTax" xlink:label="element525" />
        <label xlink:type="resource" xlink:label="label525" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeLossNetOfTax_en-US">Total other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element525" xlink:to="label525" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherCurrentLiabilitiesMember" xlink:label="element526" />
        <label xlink:type="resource" xlink:label="label526" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherCurrentLiabilitiesMember_en-US">Other Current Liabilities [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element526" xlink:to="label526" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherCurrentLiabilitiesMember" xlink:label="element527" />
        <label xlink:type="resource" xlink:label="label527" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherCurrentLiabilitiesMember_en-US">Other current liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element527" xlink:to="label527" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax" xlink:label="element528" />
        <label xlink:type="resource" xlink:label="label528" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax_en-US">Amounts reclassified from accumulated other comprehensive income (loss) - other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element528" xlink:to="label528" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" xlink:label="element529" />
        <label xlink:type="resource" xlink:label="label529" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_en-US">Derivatives valuation, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element529" xlink:to="label529" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" xlink:label="element530" />
        <label xlink:type="resource" xlink:label="label530" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax_en-US">Net current period other comprehensive income - derivative valuation, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element530" xlink:to="label530" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax" xlink:label="element531" />
        <label xlink:type="resource" xlink:label="label531" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax_en-US">Derivative valuation, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element531" xlink:to="label531" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" xlink:label="element532" />
        <label xlink:type="resource" xlink:label="label532" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax_en-US">Derivative valuation, tax effect</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element532" xlink:to="label532" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" xlink:label="element533" />
        <label xlink:type="resource" xlink:label="label533" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax_en-US">Derivative valuation, tax effect</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element533" xlink:to="label533" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax" xlink:label="element534" />
        <label xlink:type="resource" xlink:label="label534" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_en-US">Other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element534" xlink:to="label534" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax" xlink:label="element535" />
        <label xlink:type="resource" xlink:label="label535" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax_en-US">Amounts reclassified from accumulated other comprehensive income (loss) - foreign currency translation adjustment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element535" xlink:to="label535" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax" xlink:label="element536" />
        <label xlink:type="resource" xlink:label="label536" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax_en-US">Other comprehensive income (loss) before reclassifications - other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element536" xlink:to="label536" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" xlink:label="element537" />
        <label xlink:type="resource" xlink:label="label537" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax_en-US">Foreign currency translation adjustments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element537" xlink:to="label537" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element538" />
        <label xlink:type="resource" xlink:label="label538" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element538" xlink:to="label538" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element539" />
        <label xlink:type="resource" xlink:label="label539" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element539" xlink:to="label539" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsNoncurrent" xlink:label="element540" />
        <label xlink:type="resource" xlink:label="label540" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherAssetsNoncurrent_en-US">Other long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element540" xlink:to="label540" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsMember" xlink:label="element541" />
        <label xlink:type="resource" xlink:label="label541" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherIntangibleAssetsMember_en-US">Other intangible assets, gross [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element541" xlink:to="label541" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsMember" xlink:label="element542" />
        <label xlink:type="resource" xlink:label="label542" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherIntangibleAssetsMember_en-US">Other intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element542" xlink:to="label542" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsNet" xlink:label="element543" />
        <label xlink:type="resource" xlink:label="label543" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherIntangibleAssetsNet_en-US">Other intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element543" xlink:to="label543" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherIntangibleAssetsNet" xlink:label="element544" />
        <label xlink:type="resource" xlink:label="label544" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherIntangibleAssetsNet_en-US">Other intangible assets, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element544" xlink:to="label544" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax" xlink:label="element545" />
        <label xlink:type="resource" xlink:label="label545" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax_en-US">Other comprehensive loss before reclassifications - foreign currency translation adjustment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element545" xlink:to="label545" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" xlink:label="element546" />
        <label xlink:type="resource" xlink:label="label546" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_en-US">Add: Net gain/(loss) from change in fair value of cash flow hedges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element546" xlink:to="label546" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" xlink:label="element547" />
        <label xlink:type="resource" xlink:label="label547" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax_en-US">Other comprehensive income (loss) before reclassifications - derivative valuation, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element547" xlink:to="label547" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="element548" />
        <label xlink:type="resource" xlink:label="label548" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherPaymentsToAcquireBusinesses_en-US">Deposit on pending acquisition</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element548" xlink:to="label548" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherPaymentsToAcquireBusinesses" xlink:label="element549" />
        <label xlink:type="resource" xlink:label="label549" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_OtherPaymentsToAcquireBusinesses_en-US">Deposit on pending acquisition</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element549" xlink:to="label549" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="element550" />
        <label xlink:type="resource" xlink:label="label550" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherNonoperatingIncomeExpense_en-US">Other income (expense), net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element550" xlink:to="label550" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherNonoperatingIncomeExpense" xlink:label="element551" />
        <label xlink:type="resource" xlink:label="label551" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherNonoperatingIncomeExpense_en-US">Other income (expense), net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element551" xlink:to="label551" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element552" />
        <label xlink:type="resource" xlink:label="label552" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other liabilities, noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element552" xlink:to="label552" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element553" />
        <label xlink:type="resource" xlink:label="label553" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element553" xlink:to="label553" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesNoncurrent" xlink:label="element554" />
        <label xlink:type="resource" xlink:label="label554" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherLiabilitiesNoncurrent_en-US">Other long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element554" xlink:to="label554" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="element555" />
        <label xlink:type="resource" xlink:label="label555" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherLiabilitiesCurrent_en-US">Other current liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element555" xlink:to="label555" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesCurrent" xlink:label="element556" />
        <label xlink:type="resource" xlink:label="label556" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_OtherLiabilitiesCurrent_en-US">Other current liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element556" xlink:to="label556" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsMember" xlink:label="element557" />
        <label xlink:type="resource" xlink:label="label557" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherAssetsMember_en-US">Other assets [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element557" xlink:to="label557" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherAssetsMember" xlink:label="element558" />
        <label xlink:type="resource" xlink:label="label558" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherAssetsMember_en-US">Other long-term assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element558" xlink:to="label558" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract" xlink:label="element559" />
        <label xlink:type="resource" xlink:label="label559" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract_en-US">Foreign Currency Translation Adjustment [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element559" xlink:to="label559" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherLiabilitiesMember" xlink:label="element560" />
        <label xlink:type="resource" xlink:label="label560" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherLiabilitiesMember_en-US">Other long-term liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element560" xlink:to="label560" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract" xlink:label="element561" />
        <label xlink:type="resource" xlink:label="label561" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_en-US">Totals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element561" xlink:to="label561" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract" xlink:label="element562" />
        <label xlink:type="resource" xlink:label="label562" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract_en-US">Derivative Valuation, Net of Tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element562" xlink:to="label562" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent" xlink:label="element563" />
        <label xlink:type="resource" xlink:label="label563" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent_en-US">Net current period other comprehensive income - foreign currency translation adjustment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element563" xlink:to="label563" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract" xlink:label="element564" />
        <label xlink:type="resource" xlink:label="label564" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract_en-US">Other, Net of Tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element564" xlink:to="label564" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent" xlink:label="element565" />
        <label xlink:type="resource" xlink:label="label565" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent_en-US">Net current period other comprehensive income - other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element565" xlink:to="label565" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" xlink:label="element566" />
        <label xlink:type="resource" xlink:label="label566" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_en-US">Other comprehensive income (loss), net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element566" xlink:to="label566" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" xlink:label="element567" />
        <label xlink:type="resource" xlink:label="label567" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_en-US">Net current period other comprehensive income (loss)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element567" xlink:to="label567" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="element568" />
        <label xlink:type="resource" xlink:label="label568" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsForRepurchaseOfCommonStock_en-US">Purchase of treasury stock</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element568" xlink:to="label568" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRepurchaseOfCommonStock" xlink:label="element569" />
        <label xlink:type="resource" xlink:label="label569" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_PaymentsForRepurchaseOfCommonStock_en-US">Purchase of treasury stock</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element569" xlink:to="label569" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="element570" />
        <label xlink:type="resource" xlink:label="label570" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsOfDividendsMinorityInterest_en-US">Dividends paid to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element570" xlink:to="label570" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDividendsMinorityInterest" xlink:label="element571" />
        <label xlink:type="resource" xlink:label="label571" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_PaymentsOfDividendsMinorityInterest_en-US">Dividends paid to noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element571" xlink:to="label571" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="element572" />
        <label xlink:type="resource" xlink:label="label572" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_en-US">Payments to acquire businesses, net of cash acquired</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element572" xlink:to="label572" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" xlink:label="element573" />
        <label xlink:type="resource" xlink:label="label573" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired_en-US">Acquisitions, net of cash acquired of $3,525, $6,423, and $3,744, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element573" xlink:to="label573" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsForRestructuring" xlink:label="element574" />
        <label xlink:type="resource" xlink:label="label574" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsForRestructuring_en-US">Payments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element574" xlink:to="label574" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element575" />
        <label xlink:type="resource" xlink:label="label575" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Purchases of property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element575" xlink:to="label575" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element576" />
        <label xlink:type="resource" xlink:label="label576" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Purchases of property, plant and equipment, net of acquisitions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element576" xlink:to="label576" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" xlink:label="element577" />
        <label xlink:type="resource" xlink:label="label577" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment_en-US">Capital Expenditures</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element577" xlink:to="label577" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDebtIssuanceCosts" xlink:label="element578" />
        <label xlink:type="resource" xlink:label="label578" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_PaymentsOfDebtIssuanceCosts_en-US">Payments of debt issuance costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element578" xlink:to="label578" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PaymentsOfDebtIssuanceCosts" xlink:label="element579" />
        <label xlink:type="resource" xlink:label="label579" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PaymentsOfDebtIssuanceCosts_en-US">Payments Of debt issuance costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element579" xlink:to="label579" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PerformanceSharesMember" xlink:label="element580" />
        <label xlink:type="resource" xlink:label="label580" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PerformanceSharesMember_en-US">Contingently Issuable Shares [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element580" xlink:to="label580" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockParOrStatedValuePerShare" xlink:label="element581" />
        <label xlink:type="resource" xlink:label="label581" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockParOrStatedValuePerShare_en-US">Preferred stock, par value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element581" xlink:to="label581" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockValue" xlink:label="element582" />
        <label xlink:type="resource" xlink:label="label582" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockValue_en-US">Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2014 and December 31, 2013</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element582" xlink:to="label582" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesAuthorized" xlink:label="element583" />
        <label xlink:type="resource" xlink:label="label583" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockSharesAuthorized_en-US">Preferred stock, shares authorized</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element583" xlink:to="label583" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element584" />
        <label xlink:type="resource" xlink:label="label584" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock ending balance, share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element584" xlink:to="label584" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element585" />
        <label xlink:type="resource" xlink:label="label585" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock beginning balance, share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element585" xlink:to="label585" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockSharesOutstanding" xlink:label="element586" />
        <label xlink:type="resource" xlink:label="label586" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockSharesOutstanding_en-US">Preferred stock, shares outstanding</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element586" xlink:to="label586" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PreferredStockMember" xlink:label="element587" />
        <label xlink:type="resource" xlink:label="label587" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PreferredStockMember_en-US">Stockholders' Equity of the Company Preferred Stock [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element587" xlink:to="label587" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PrepaidExpenseAndOtherAssets" xlink:label="element588" />
        <label xlink:type="resource" xlink:label="label588" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PrepaidExpenseAndOtherAssets_en-US">Prepaids and other current assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element588" xlink:to="label588" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromOtherDebt" xlink:label="element589" />
        <label xlink:type="resource" xlink:label="label589" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromOtherDebt_en-US">Proceeds from other debt</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element589" xlink:to="label589" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromLongTermLinesOfCredit" xlink:label="element590" />
        <label xlink:type="resource" xlink:label="label590" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromLongTermLinesOfCredit_en-US">Proceeds from line of credit</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element590" xlink:to="label590" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromStockOptionsExercised" xlink:label="element591" />
        <label xlink:type="resource" xlink:label="label591" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromStockOptionsExercised_en-US">Proceeds from exercise of stock options</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element591" xlink:to="label591" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProceedsFromSaleOfProductiveAssets" xlink:label="element592" />
        <label xlink:type="resource" xlink:label="label592" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProceedsFromSaleOfProductiveAssets_en-US">Proceeds from sale of long-lived assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element592" xlink:to="label592" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProductInformationLineItems" xlink:label="element593" />
        <label xlink:type="resource" xlink:label="label593" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProductInformationLineItems_en-US">Concentration Risk, Percentage of Revenue from Major Customer</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element593" xlink:to="label593" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element594" />
        <label xlink:type="resource" xlink:label="label594" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_ProfitLoss_en-US">Net income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element594" xlink:to="label594" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element595" />
        <label xlink:type="resource" xlink:label="label595" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProfitLoss_en-US">Net income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element595" xlink:to="label595" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProfitLoss" xlink:label="element596" />
        <label xlink:type="resource" xlink:label="label596" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ProfitLoss_en-US">Net income attributable to mandatorily redeemable noncontrollilng interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element596" xlink:to="label596" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentGross" xlink:label="element597" />
        <label xlink:type="resource" xlink:label="label597" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentGross_en-US">Property, plant and equipment, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element597" xlink:to="label597" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentGross" xlink:label="element598" />
        <label xlink:type="resource" xlink:label="label598" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_PropertyPlantAndEquipmentGross_en-US">Property, plant and equipment, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element598" xlink:to="label598" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentPolicyTextBlock" xlink:label="element599" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element599" xlink:to="label599" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element600" xlink:to="label600" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentNet" xlink:label="element601" />
        <label xlink:type="resource" xlink:label="label601" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_PropertyPlantAndEquipmentNet_en-US">Property, plant and equipment, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element601" xlink:to="label601" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentAbstract" xlink:label="element602" />
        <label xlink:type="resource" xlink:label="label602" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentAbstract_en-US">PROPERTY PLANT AND EQUIPMENT [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element602" xlink:to="label602" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTextBlock" xlink:label="element603" />
        <label xlink:type="resource" xlink:label="label603" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentTextBlock_en-US">Schedule of Property, Plant and Equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element603" xlink:to="label603" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentTypeDomain" xlink:label="element604" />
        <label xlink:type="resource" xlink:label="label604" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentTypeDomain_en-US">Property Plant and Equipment Type Domain</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element604" xlink:to="label604" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentByTypeAxis" xlink:label="element605" />
        <label xlink:type="resource" xlink:label="label605" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentByTypeAxis_en-US">Property Plant and Equipment by Type Axis</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element605" xlink:to="label605" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock" xlink:label="element606" />
        <label xlink:type="resource" xlink:label="label606" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentDisclosureTextBlock_en-US">PROPERTY, PLANT AND EQUIPMENT</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element606" xlink:to="label606" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_PropertyPlantAndEquipmentLineItems" xlink:label="element607" />
        <label xlink:type="resource" xlink:label="label607" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_PropertyPlantAndEquipmentLineItems_en-US">Property Plant and Equipment Line Items</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element607" xlink:to="label607" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ProvisionForDoubtfulAccounts" xlink:label="element608" />
        <label xlink:type="resource" xlink:label="label608" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ProvisionForDoubtfulAccounts_en-US">Provision for doubtful accounts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element608" xlink:to="label608" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationTextBlock" xlink:label="element609" />
        <label xlink:type="resource" xlink:label="label609" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_QuarterlyFinancialInformationTextBlock_en-US">QUARTERLY FINANCIAL DATA (UNAUDITED)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element609" xlink:to="label609" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_QuarterlyFinancialInformationDisclosureAbstract" xlink:label="element610" />
        <label xlink:type="resource" xlink:label="label610" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_QuarterlyFinancialInformationDisclosureAbstract_en-US">QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element610" xlink:to="label610" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain" xlink:label="element611" />
        <label xlink:type="resource" xlink:label="label611" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeDomain_en-US">Reclassification Out Of Accumulated Other Comprehensive Income [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element611" xlink:to="label611" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="element612" />
        <label xlink:type="resource" xlink:label="label612" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis_en-US">Reclassification Out Of Accumulated Other Comprehensive Income [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element612" xlink:to="label612" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward" xlink:label="element613" />
        <label xlink:type="resource" xlink:label="label613" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward_en-US">Reconciliation of Unrecognized Tax Benefits Rollforward</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element613" xlink:to="label613" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="element614" />
        <label xlink:type="resource" xlink:label="label614" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_en-US">Manditorily redeemable noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element614" xlink:to="label614" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="element615" />
        <label xlink:type="resource" xlink:label="label615" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_en-US">Mandatorily redeemable noncontrolling interest, January 1</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element615" xlink:to="label615" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" xlink:label="element616" />
        <label xlink:type="resource" xlink:label="label616" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount_en-US">Mandatorily redeemable noncontrolling interest, December 31</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element616" xlink:to="label616" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestTableTextBlock" xlink:label="element617" />
        <label xlink:type="resource" xlink:label="label617" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RedeemableNoncontrollingInterestTableTextBlock_en-US">Rollforward of Mandatorily Redeemable Noncontrolling Interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element617" xlink:to="label617" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract" xlink:label="element618" />
        <label xlink:type="resource" xlink:label="label618" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract_en-US">Mandatorily Redeemable Noncontrolling Interest [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element618" xlink:to="label618" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable" xlink:label="element619" />
        <label xlink:type="resource" xlink:label="label619" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RedeemableNoncontrollingInterestByLegalEntityTable_en-US">Rollforward of Mandatorily Redeemable Noncontrolling Interest [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element619" xlink:to="label619" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RedeemableNoncontrollingInterestLineItems" xlink:label="element620" />
        <label xlink:type="resource" xlink:label="label620" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RedeemableNoncontrollingInterestLineItems_en-US">Mandatorily redeemable noncontrolling interest [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element620" xlink:to="label620" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsDisclosureTextBlock" xlink:label="element621" />
        <label xlink:type="resource" xlink:label="label621" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionsDisclosureTextBlock_en-US">RELATED PARTY TRANSACTIONS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element621" xlink:to="label621" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty" xlink:label="element622" />
        <label xlink:type="resource" xlink:label="label622" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty_en-US">Purchases from Related Party</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element622" xlink:to="label622" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionLineItems" xlink:label="element623" />
        <label xlink:type="resource" xlink:label="label623" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionLineItems_en-US">Related Party Transaction Line Items</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element623" xlink:to="label623" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsByRelatedPartyAxis" xlink:label="element624" />
        <label xlink:type="resource" xlink:label="label624" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis_en-US">Related Party Transactions By Related Party Axis</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element624" xlink:to="label624" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionDescriptionOfTransaction" xlink:label="element625" />
        <label xlink:type="resource" xlink:label="label625" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionDescriptionOfTransaction_en-US">Related Party Transaction Description</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element625" xlink:to="label625" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyDomain" xlink:label="element626" />
        <label xlink:type="resource" xlink:label="label626" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyDomain_en-US">Related Party Domain</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element626" xlink:to="label626" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RelatedPartyTransactionsAbstract" xlink:label="element627" />
        <label xlink:type="resource" xlink:label="label627" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RelatedPartyTransactionsAbstract_en-US">RELATED PARTY TRANSACTIONS [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element627" xlink:to="label627" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfOtherDebt" xlink:label="element628" />
        <label xlink:type="resource" xlink:label="label628" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RepaymentsOfOtherDebt_en-US">Repayments of Other Debt</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element628" xlink:to="label628" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfOtherDebt" xlink:label="element629" />
        <label xlink:type="resource" xlink:label="label629" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_RepaymentsOfOtherDebt_en-US">Payments on other debt</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element629" xlink:to="label629" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="element630" />
        <label xlink:type="resource" xlink:label="label630" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RepaymentsOfLongTermLinesOfCredit_en-US">Payments on line of credit</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element630" xlink:to="label630" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RepaymentsOfLongTermLinesOfCredit" xlink:label="element631" />
        <label xlink:type="resource" xlink:label="label631" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_RepaymentsOfLongTermLinesOfCredit_en-US">Payments on line of credit</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element631" xlink:to="label631" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestrictedStockUnitsRSUMember" xlink:label="element632" />
        <label xlink:type="resource" xlink:label="label632" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RestrictedStockUnitsRSUMember_en-US">Restricted Stock Units (RSUs) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element632" xlink:to="label632" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element633" />
        <label xlink:type="resource" xlink:label="label633" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_RestructuringCharges_en-US">Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element633" xlink:to="label633" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element634" />
        <label xlink:type="resource" xlink:label="label634" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RestructuringCharges_en-US">Restructuring charges, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element634" xlink:to="label634" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element635" />
        <label xlink:type="resource" xlink:label="label635" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_RestructuringCharges_en-US">Restructuring charges, net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element635" xlink:to="label635" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringCharges" xlink:label="element636" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element643" xlink:to="label643" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract" xlink:label="element644" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element645" xlink:to="label645" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="element646" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element646" xlink:to="label646" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RetainedEarningsAccumulatedDeficit" xlink:label="element647" />
        <label xlink:type="resource" xlink:label="label647" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_RetainedEarningsAccumulatedDeficit_en-US">Retained earnings</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element647" xlink:to="label647" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionCustomerAcquisitions" xlink:label="element648" />
        <label xlink:type="resource" xlink:label="label648" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RevenueRecognitionCustomerAcquisitions_en-US">Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element648" xlink:to="label648" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionPolicyTextBlock" xlink:label="element649" />
        <label xlink:type="resource" xlink:label="label649" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RevenueRecognitionPolicyTextBlock_en-US">Revenue Recognition</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element649" xlink:to="label649" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueFromRelatedParties" xlink:label="element650" />
        <label xlink:type="resource" xlink:label="label650" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RevenueFromRelatedParties_en-US">Revenue Generated from Related Parties</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element650" xlink:to="label650" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenueRecognitionDeferredRevenue" xlink:label="element651" />
        <label xlink:type="resource" xlink:label="label651" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RevenueRecognitionDeferredRevenue_en-US">Deferred Revenue and Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element651" xlink:to="label651" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Revenues" xlink:label="element652" />
        <label xlink:type="resource" xlink:label="label652" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_Revenues_en-US">Revenues</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element652" xlink:to="label652" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_Revenues" xlink:label="element653" />
        <label xlink:type="resource" xlink:label="label653" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_Revenues_en-US">Revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element653" xlink:to="label653" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="element654" />
        <label xlink:type="resource" xlink:label="label654" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_en-US">Revenues from External Customers and Long-Lived Assets [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element654" xlink:to="label654" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems" xlink:label="element655" />
        <label xlink:type="resource" xlink:label="label655" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems_en-US">Revenues from External Customers by Geography [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element655" xlink:to="label655" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1" xlink:label="element656" />
        <label xlink:type="resource" xlink:label="label656" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1_en-US">Fair Value of Shares Vested</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element656" xlink:to="label656" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1" xlink:label="element657" />
        <label xlink:type="resource" xlink:label="label657" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1_en-US">Expected life in years</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element657" xlink:to="label657" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1" xlink:label="element658" />
        <label xlink:type="resource" xlink:label="label658" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Exercisable Weighted Average Remaining Contractual Term1</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element658" xlink:to="label658" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1" xlink:label="element659" />
        <label xlink:type="resource" xlink:label="label659" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1_en-US">Vested and exercisable as of December 31, 2014, weighted average remaining contract term in years</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element659" xlink:to="label659" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2" xlink:label="element660" />
        <label xlink:type="resource" xlink:label="label660" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Outstanding Weighted Average Remaining Contractual Term2</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element660" xlink:to="label660" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2" xlink:label="element661" />
        <label xlink:type="resource" xlink:label="label661" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2_en-US">Outstanding as of December 31, 2014, weighted average remaining contract term in years</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element661" xlink:to="label661" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock" xlink:label="element662" />
        <label xlink:type="resource" xlink:label="label662" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock_en-US">Future Amortization Expense of Finite Lived Intangible Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element662" xlink:to="label662" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesMember" xlink:label="element663" />
        <label xlink:type="resource" xlink:label="label663" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SalesMember_en-US">Sales</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element663" xlink:to="label663" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueNetMember" xlink:label="element664" />
        <label xlink:type="resource" xlink:label="label664" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SalesRevenueNetMember_en-US">Revenue [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element664" xlink:to="label664" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="element665" />
        <label xlink:type="resource" xlink:label="label665" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SalesRevenueServicesNet_en-US">Revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element665" xlink:to="label665" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SalesRevenueServicesNet" xlink:label="element666" />
        <label xlink:type="resource" xlink:label="label666" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SalesRevenueServicesNet_en-US">Net Revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element666" xlink:to="label666" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock" xlink:label="element667" />
        <label xlink:type="resource" xlink:label="label667" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_en-US">Schedule of Assets Acquired and Liabilities Assumed</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element667" xlink:to="label667" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock" xlink:label="element668" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element668" xlink:to="label668" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="element669" />
        <label xlink:type="resource" xlink:label="label669" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_en-US">Schedule of Fair Value Assets and Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element669" xlink:to="label669" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock" xlink:label="element670" />
        <label xlink:type="resource" xlink:label="label670" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock_en-US">Schedule of Change in Asset Retirement Obligation Liability</label>
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        <label xlink:type="resource" xlink:label="label708" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentReportingInformationLineItems_en-US">Segment Reporting Information [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element708" xlink:to="label708" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentDomain" xlink:label="element709" />
        <label xlink:type="resource" xlink:label="label709" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentDomain_en-US">Segment [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element709" xlink:to="label709" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingAbstract" xlink:label="element710" />
        <label xlink:type="resource" xlink:label="label710" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentReportingAbstract_en-US">SEGMENT INFORMATION [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element710" xlink:to="label710" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentReportingDisclosureTextBlock" xlink:label="element711" />
        <label xlink:type="resource" xlink:label="label711" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentReportingDisclosureTextBlock_en-US">SEGMENT INFORMATION</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element711" xlink:to="label711" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SegmentGeographicalDomain" xlink:label="element712" />
        <label xlink:type="resource" xlink:label="label712" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SegmentGeographicalDomain_en-US">Segment, Geographical [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element712" xlink:to="label712" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SelfInsuranceReserve" xlink:label="element713" />
        <label xlink:type="resource" xlink:label="label713" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SelfInsuranceReserve_en-US">Total self insurance liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element713" xlink:to="label713" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SelfInsuranceReserve" xlink:label="element714" />
        <label xlink:type="resource" xlink:label="label714" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_SelfInsuranceReserve_en-US">Total self insurance liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element714" xlink:to="label714" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpensesMember" xlink:label="element715" />
        <label xlink:type="resource" xlink:label="label715" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SellingGeneralAndAdministrativeExpensesMember_en-US">Selling General And Administrative Expenses [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element715" xlink:to="label715" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="element716" />
        <label xlink:type="resource" xlink:label="label716" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SellingGeneralAndAdministrativeExpense_en-US">Selling, general and administrative</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element716" xlink:to="label716" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="element717" />
        <label xlink:type="resource" xlink:label="label717" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_us-gaap_SellingGeneralAndAdministrativeExpense_en-US">Selling, general and administrative</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element717" xlink:to="label717" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SellingGeneralAndAdministrativeExpense" xlink:label="element718" />
        <label xlink:type="resource" xlink:label="label718" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_SellingGeneralAndAdministrativeExpense_en-US">Selling, general and administrative</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element718" xlink:to="label718" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_SeveranceCosts1" xlink:label="element719" />
        <label xlink:type="resource" xlink:label="label719" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_SeveranceCosts1_en-US">Reduction in force</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element719" xlink:to="label719" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1" xlink:label="element720" />
        <label xlink:type="resource" xlink:label="label720" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1_en-US">Requisite Service Period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element720" xlink:to="label720" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardDescription" xlink:label="element721" />
        <label xlink:type="resource" xlink:label="label721" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardDescription_en-US">Description of Equity Compensation Plans</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element721" xlink:to="label721" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward" xlink:label="element722" />
        <label xlink:type="resource" xlink:label="label722" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward_en-US">RSU Rollforward by Shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element722" xlink:to="label722" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward" xlink:label="element723" />
        <label xlink:type="resource" xlink:label="label723" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward_en-US">Stock Option Rollforward by Weighted Average Exercise Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element723" xlink:to="label723" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod" xlink:label="element724" />
        <label xlink:type="resource" xlink:label="label724" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element724" xlink:to="label724" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod" xlink:label="element725" />
        <label xlink:type="resource" xlink:label="label725" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_en-US">Granted, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element725" xlink:to="label725" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="element726" />
        <label xlink:type="resource" xlink:label="label726" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element726" xlink:to="label726" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="element727" />
        <label xlink:type="resource" xlink:label="label727" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_en-US">Granted, weighted average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element727" xlink:to="label727" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" xlink:label="element728" />
        <label xlink:type="resource" xlink:label="label728" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_en-US">Nonvested RSUs, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element728" xlink:to="label728" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" xlink:label="element729" />
        <label xlink:type="resource" xlink:label="label729" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_en-US">Unvested as of December 31, 2013, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element729" xlink:to="label729" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" xlink:label="element730" />
        <label xlink:type="resource" xlink:label="label730" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_en-US">Unvested as of December 31, 2014, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element730" xlink:to="label730" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod" xlink:label="element731" />
        <label xlink:type="resource" xlink:label="label731" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element731" xlink:to="label731" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod" xlink:label="element732" />
        <label xlink:type="resource" xlink:label="label732" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_en-US">Vested, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element732" xlink:to="label732" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensation" xlink:label="element733" />
        <label xlink:type="resource" xlink:label="label733" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensation_en-US">Equity-based compensation expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element733" xlink:to="label733" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward" xlink:label="element734" />
        <label xlink:type="resource" xlink:label="label734" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward_en-US">RSU Rollforward by Weighted Average Grant Date Fair Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element734" xlink:to="label734" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems" xlink:label="element735" />
        <label xlink:type="resource" xlink:label="label735" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems_en-US">Stock Option Fair Value Assumptions [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element735" xlink:to="label735" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" xlink:label="element736" />
        <label xlink:type="resource" xlink:label="label736" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_en-US">Nonvested RSU, weighed average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element736" xlink:to="label736" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" xlink:label="element737" />
        <label xlink:type="resource" xlink:label="label737" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_en-US">Unvested as of December 31, 2013, weighted average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element737" xlink:to="label737" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" xlink:label="element738" />
        <label xlink:type="resource" xlink:label="label738" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_en-US">Unvested as of December 31, 2014, weighted average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element738" xlink:to="label738" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock" xlink:label="element739" />
        <label xlink:type="resource" xlink:label="label739" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestOutstandingAndExercisableTableTextBlock_en-US">Rollforward of Stock Option Activity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element739" xlink:to="label739" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue" xlink:label="element740" />
        <label xlink:type="resource" xlink:label="label740" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Forfeitures Weighted Average Grant Date Fair Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element740" xlink:to="label740" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue" xlink:label="element741" />
        <label xlink:type="resource" xlink:label="label741" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_en-US">Cancellations/expirations, weighted average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element741" xlink:to="label741" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod" xlink:label="element742" />
        <label xlink:type="resource" xlink:label="label742" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Forfeited In Period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element742" xlink:to="label742" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod" xlink:label="element743" />
        <label xlink:type="resource" xlink:label="label743" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_en-US">Cancellations/expirations, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element743" xlink:to="label743" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice" xlink:label="element744" />
        <label xlink:type="resource" xlink:label="label744" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice_en-US">Share Based Compensation Arrangements By Share Based Payment Award Options Exercises In Period Weighted Average Exercise Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element744" xlink:to="label744" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice" xlink:label="element745" />
        <label xlink:type="resource" xlink:label="label745" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice_en-US">Exercises, weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element745" xlink:to="label745" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate" xlink:label="element746" />
        <label xlink:type="resource" xlink:label="label746" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate_en-US">Weighted-average volatility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element746" xlink:to="label746" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod" xlink:label="element747" />
        <label xlink:type="resource" xlink:label="label747" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod_en-US">Options Granted to Key Employees</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element747" xlink:to="label747" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate" xlink:label="element748" />
        <label xlink:type="resource" xlink:label="label748" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate_en-US">Dividend yield</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element748" xlink:to="label748" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue" xlink:label="element749" />
        <label xlink:type="resource" xlink:label="label749" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Weighted Average Grant Date Fair Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element749" xlink:to="label749" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue" xlink:label="element750" />
        <label xlink:type="resource" xlink:label="label750" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_en-US">Vested, weighted average grant date fair value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element750" xlink:to="label750" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant" xlink:label="element751" />
        <label xlink:type="resource" xlink:label="label751" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant_en-US">Shares Available for Issuance under Current Equity Compensation Plan</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element751" xlink:to="label751" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue" xlink:label="element752" />
        <label xlink:type="resource" xlink:label="label752" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue_en-US">Intrinsic Value of Options Exercised</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element752" xlink:to="label752" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate" xlink:label="element753" />
        <label xlink:type="resource" xlink:label="label753" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate_en-US">Expected volatility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element753" xlink:to="label753" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized" xlink:label="element754" />
        <label xlink:type="resource" xlink:label="label754" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized_en-US">Shares Authorized under Current Equity Compensation Plan</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element754" xlink:to="label754" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate" xlink:label="element755" />
        <label xlink:type="resource" xlink:label="label755" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate_en-US">Risk-free interest rate</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element755" xlink:to="label755" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract" xlink:label="element756" />
        <label xlink:type="resource" xlink:label="label756" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsAndMethodologyAbstract_en-US">Assumptions Used in Determining Fair Value of Stock Options</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element756" xlink:to="label756" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" xlink:label="element757" />
        <label xlink:type="resource" xlink:label="label757" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_en-US">Weighted Average Grant Date Fair Value of Options Granted</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element757" xlink:to="label757" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice" xlink:label="element758" />
        <label xlink:type="resource" xlink:label="label758" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures And Expirations In Period Weighted Average Exercise Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element758" xlink:to="label758" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice" xlink:label="element759" />
        <label xlink:type="resource" xlink:label="label759" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice_en-US">Post-vest cancellations/expirations, weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element759" xlink:to="label759" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod" xlink:label="element760" />
        <label xlink:type="resource" xlink:label="label760" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Forfeitures And Expirations In Period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element760" xlink:to="label760" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod" xlink:label="element761" />
        <label xlink:type="resource" xlink:label="label761" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod_en-US">Post-vest cancellations/expirations, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element761" xlink:to="label761" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" xlink:label="element762" />
        <label xlink:type="resource" xlink:label="label762" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_en-US">Stock options outstanding by weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element762" xlink:to="label762" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" xlink:label="element763" />
        <label xlink:type="resource" xlink:label="label763" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_en-US">Outstanding as of December 31, 2013, weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element763" xlink:to="label763" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" xlink:label="element764" />
        <label xlink:type="resource" xlink:label="label764" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice_en-US">Outstanding as of December 31, 2014, weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element764" xlink:to="label764" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue" xlink:label="element765" />
        <label xlink:type="resource" xlink:label="label765" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Exercisable Aggregate Intrinsic Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element765" xlink:to="label765" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue" xlink:label="element766" />
        <label xlink:type="resource" xlink:label="label766" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue_en-US">Vested and exercisable as of December 31, 2014, aggregate intrinsic value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element766" xlink:to="label766" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy" xlink:label="element767" />
        <label xlink:type="resource" xlink:label="label767" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy_en-US">Equity-Based Compensation Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element767" xlink:to="label767" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice" xlink:label="element768" />
        <label xlink:type="resource" xlink:label="label768" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Exercisable Weighted Average Exercise Price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element768" xlink:to="label768" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice" xlink:label="element769" />
        <label xlink:type="resource" xlink:label="label769" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice_en-US">Vested and exercisable as of December 31, 2014, weighted average exercise price</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element769" xlink:to="label769" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" xlink:label="element770" />
        <label xlink:type="resource" xlink:label="label770" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_en-US">Stock Options Outstanding by Share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element770" xlink:to="label770" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" xlink:label="element771" />
        <label xlink:type="resource" xlink:label="label771" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_en-US">Outstanding as of December 31, 2013, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element771" xlink:to="label771" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" xlink:label="element772" />
        <label xlink:type="resource" xlink:label="label772" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber_en-US">Outstanding as of December 31, 2014, shares</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element772" xlink:to="label772" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber" xlink:label="element773" />
        <label xlink:type="resource" xlink:label="label773" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber_en-US">Share Based Compensation Arrangement By Share Based Payment Award Options Vested And Expected To Vest Exercisable Number</label>
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element786" xlink:to="label786" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StatementOfFinancialPositionAbstract" xlink:label="element787" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element787" xlink:to="label787" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element788" xlink:to="label788" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" xlink:label="element790" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element795" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element799" xlink:to="label799" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TradeAndOtherAccountsReceivablePolicy" xlink:label="element813" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValueAcquiredCostMethod" xlink:label="element815" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockTextBlock" xlink:label="element816" />
        <label xlink:type="resource" xlink:label="label816" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockTextBlock_en-US">STOCK REPURCHASE PROGRAM</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockSharesAcquired" xlink:label="element818" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockShares" xlink:label="element819" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockMember" xlink:label="element820" />
        <label xlink:type="resource" xlink:label="label820" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockMember_en-US">Stockholders' Equity of the Company Treasury Stock [Member]</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="element821" />
        <label xlink:type="resource" xlink:label="label821" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TreasuryStockValue_en-US">Treasury stock at cost: 33,599,401 and 31,699,372 shares as of December 31, 2014 and December 31, 2013, respectively</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TreasuryStockValue" xlink:label="element822" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element822" xlink:to="label822" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_TypeOfRestructuringDomain" xlink:label="element823" />
        <label xlink:type="resource" xlink:label="label823" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_TypeOfRestructuringDomain_en-US">Type of Restructuring [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element823" xlink:to="label823" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense" xlink:label="element824" />
        <label xlink:type="resource" xlink:label="label824" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense_en-US">Total Interest and Penalties Related to Uncertain Tax Positions Recorded in Statements of Comprehensive Income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element824" xlink:to="label824" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions" xlink:label="element825" />
        <label xlink:type="resource" xlink:label="label825" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions_en-US">Additions for current year tax positions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element825" xlink:to="label825" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions" xlink:label="element826" />
        <label xlink:type="resource" xlink:label="label826" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions_en-US">Reductions in prior year tax positions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element826" xlink:to="label826" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefits" xlink:label="element827" />
        <label xlink:type="resource" xlink:label="label827" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UnrecognizedTaxBenefits_en-US">Unrecognized Tax Benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element827" xlink:to="label827" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefits" xlink:label="element828" />
        <label xlink:type="resource" xlink:label="label828" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_us-gaap_UnrecognizedTaxBenefits_en-US">Beginning balance, unrecognized tax benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element828" xlink:to="label828" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefits" xlink:label="element829" />
        <label xlink:type="resource" xlink:label="label829" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_us-gaap_UnrecognizedTaxBenefits_en-US">Ending balance, unrecognized tax benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element829" xlink:to="label829" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued" xlink:label="element830" />
        <label xlink:type="resource" xlink:label="label830" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued_en-US">Total Interest and Penalties Accrued Related to Uncertain Tax Positions Recorded in Balance Sheets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element830" xlink:to="label830" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_UseOfEstimates" xlink:label="element831" />
        <label xlink:type="resource" xlink:label="label831" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_UseOfEstimates_en-US">Use of Estimates</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element831" xlink:to="label831" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceTable" xlink:label="element832" />
        <label xlink:type="resource" xlink:label="label832" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceTable_en-US">Valuation Allowance [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element832" xlink:to="label832" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable" xlink:label="element833" />
        <label xlink:type="resource" xlink:label="label833" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsTable_en-US">Valuation Allowance For Impairment Of Recognized Servicing Assets [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element833" xlink:to="label833" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceByDeferredTaxAssetAxis" xlink:label="element834" />
        <label xlink:type="resource" xlink:label="label834" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis_en-US">Valuation Allowance By Deferred Tax Asset [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element834" xlink:to="label834" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceLineItems" xlink:label="element835" />
        <label xlink:type="resource" xlink:label="label835" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceLineItems_en-US">Valuation Allowance [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element835" xlink:to="label835" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems" xlink:label="element836" />
        <label xlink:type="resource" xlink:label="label836" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems_en-US">Valuation Allowance For Impairment Of Recognized Servicing Assets [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element836" xlink:to="label836" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceMethodologiesAndAssumptions" xlink:label="element837" />
        <label xlink:type="resource" xlink:label="label837" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceMethodologiesAndAssumptions_en-US">Valuation allowance methodologies and assumptions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element837" xlink:to="label837" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" xlink:label="element838" />
        <label xlink:type="resource" xlink:label="label838" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount_en-US">Net Change in Valuation Allowance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element838" xlink:to="label838" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_VehiclesMember" xlink:label="element839" />
        <label xlink:type="resource" xlink:label="label839" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_VehiclesMember_en-US">Motor vehicles [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element839" xlink:to="label839" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" xlink:label="element840" />
        <label xlink:type="resource" xlink:label="label840" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment_en-US">Total effects of dilutive securities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element840" xlink:to="label840" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" xlink:label="element841" />
        <label xlink:type="resource" xlink:label="label841" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment_en-US">Total effects of dilutive securities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element841" xlink:to="label841" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract" xlink:label="element842" />
        <label xlink:type="resource" xlink:label="label842" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract_en-US">Weighted average shares outstanding</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element842" xlink:to="label842" />
        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract" xlink:label="element843" />
        <label xlink:type="resource" xlink:label="label843" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract_en-US">Weighted Average Number of Shares Outstanding Reconciliation [Abstract]</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract" xlink:label="element844" />
        <label xlink:type="resource" xlink:label="label844" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract_en-US">Effect of dilutive securities:</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.fasb.org/us-gaap/2013/elts/us-gaap-2013-01-31.xsd#us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" xlink:label="element845" />
        <label xlink:type="resource" xlink:label="label845" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic_en-US">Basic</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentFiscalYearFocus" xlink:label="element862" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_LegalEntityAxis" xlink:label="element864" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/dei/2013/dei-2013-01-31.xsd#dei_DocumentType" xlink:label="element865" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/invest/2013/invest-2013-01-31.xsd#invest_DerivativeNotionalAmount" xlink:label="element866" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_CAD" xlink:label="element867" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_CAD" xlink:label="element868" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element868" xlink:to="label868" />
        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_GBP" xlink:label="element869" />
        <label xlink:type="resource" xlink:label="label869" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_currency_GBP_en-US">GBP</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_GBP" xlink:label="element870" />
        <label xlink:type="resource" xlink:label="label870" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_currency_GBP_en-US">British Pound Sterling</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_MXN" xlink:label="element871" />
        <label xlink:type="resource" xlink:label="label871" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_currency_MXN_en-US">MXN</label>
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_MXN" xlink:label="element872" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_NZD" xlink:label="element873" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_NZD" xlink:label="element874" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_PHP" xlink:label="element875" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_PHP" xlink:label="element876" />
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        <loc xlink:type="locator" xlink:href="http://xbrl.sec.gov/currency/2012/currency-2012-01-31.xsd#currency_AllCurrenciesDomain" xlink:label="element877" />
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        <label xlink:type="resource" xlink:label="label888" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">Deferred revenue and other liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element888" xlink:to="label888" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" xlink:label="element889" />
        <label xlink:type="resource" xlink:label="label889" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities_en-US">The change in deferred revenue and other liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element889" xlink:to="label889" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element890" />
        <label xlink:type="resource" xlink:label="label890" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of restricted stock units, share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element890" xlink:to="label890" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element891" />
        <label xlink:type="resource" xlink:label="label891" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Share</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element891" xlink:to="label891" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare" xlink:label="element892" />
        <label xlink:type="resource" xlink:label="label892" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Share, Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element892" xlink:to="label892" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" xlink:label="element893" />
        <label xlink:type="resource" xlink:label="label893" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue_en-US">Vesting of restricted stock units, value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element893" xlink:to="label893" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" xlink:label="element894" />
        <label xlink:type="resource" xlink:label="label894" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element894" xlink:to="label894" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" xlink:label="element895" />
        <label xlink:type="resource" xlink:label="label895" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue_en-US">Vesting of Restricted Stock Units Issued Out Of Treasury, Value, Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element895" xlink:to="label895" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccountsReceivableAndSignificantClientsAbstract" xlink:label="element896" />
        <label xlink:type="resource" xlink:label="label896" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccountsReceivableAndSignificantClientsAbstract_en-US">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element896" xlink:to="label896" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="element897" />
        <label xlink:type="resource" xlink:label="label897" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_en-US">Proceeds From Grant For Property Plant And Equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element897" xlink:to="label897" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="element898" />
        <label xlink:type="resource" xlink:label="label898" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_en-US">Proceeds from grant for property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element898" xlink:to="label898" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProceedsFromGrantForPropertyPlantAndEquipment" xlink:label="element899" />
        <label xlink:type="resource" xlink:label="label899" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ProceedsFromGrantForPropertyPlantAndEquipment_en-US">The cash inflow associated with proceeds received from government grants for acquisition of property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element899" xlink:to="label899" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAbstract" xlink:label="element900" />
        <label xlink:type="resource" xlink:label="label900" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GoodwillAbstract_en-US">GOODWILL [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element900" xlink:to="label900" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="element901" />
        <label xlink:type="resource" xlink:label="label901" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LandlordIncentivesCreditedToDeferredRent_en-US">Landlord Incentives Credited to Deferred Rent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element901" xlink:to="label901" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="element902" />
        <label xlink:type="resource" xlink:label="label902" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LandlordIncentivesCreditedToDeferredRent_en-US">Landlord incentives credited to deferred rent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element902" xlink:to="label902" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LandlordIncentivesCreditedToDeferredRent" xlink:label="element903" />
        <label xlink:type="resource" xlink:label="label903" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LandlordIncentivesCreditedToDeferredRent_en-US">Non-cash investing activity associated with landlord incentives credited to deferred rent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element903" xlink:to="label903" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="element904" />
        <label xlink:type="resource" xlink:label="label904" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_en-US">Schedule Of Fair Value Net Derivative Assets And Liabilities Measured On Recurring Basis [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element904" xlink:to="label904" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="element905" />
        <label xlink:type="resource" xlink:label="label905" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_en-US">Tabular disclosure of net derivative assets and liabilities at fair value.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element905" xlink:to="label905" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock" xlink:label="element906" />
        <label xlink:type="resource" xlink:label="label906" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfFairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock_en-US">Schedule of Fair Value Derivative Assets and Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element906" xlink:to="label906" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships" xlink:label="element907" />
        <label xlink:type="resource" xlink:label="label907" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships_en-US">Business Acquisition Purchase Price Allocation Customer Relationships</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element907" xlink:to="label907" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships" xlink:label="element908" />
        <label xlink:type="resource" xlink:label="label908" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships_en-US">The fair value of customer relationships acquired arising from a business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element908" xlink:to="label908" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships" xlink:label="element909" />
        <label xlink:type="resource" xlink:label="label909" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships_en-US">Customer relationships</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element909" xlink:to="label909" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationSoftware" xlink:label="element910" />
        <label xlink:type="resource" xlink:label="label910" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationSoftware_en-US">Business Acquisition Purchase Price Allocation Software</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element910" xlink:to="label910" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationSoftware" xlink:label="element911" />
        <label xlink:type="resource" xlink:label="label911" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationSoftware_en-US">The fair value of software acquired as a result of a business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element911" xlink:to="label911" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationSoftware" xlink:label="element912" />
        <label xlink:type="resource" xlink:label="label912" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationSoftware_en-US">Software</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element912" xlink:to="label912" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements" xlink:label="element913" />
        <label xlink:type="resource" xlink:label="label913" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements_en-US">Business Acquisition Purchase Price Allocation Noncompete Agreements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element913" xlink:to="label913" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements" xlink:label="element914" />
        <label xlink:type="resource" xlink:label="label914" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements_en-US">The fair value of noncompete agreements acquired as a result of a business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element914" xlink:to="label914" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements" xlink:label="element915" />
        <label xlink:type="resource" xlink:label="label915" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationNoncompeteAgreements_en-US">Noncompete agreements</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element915" xlink:to="label915" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationTradeName" xlink:label="element916" />
        <label xlink:type="resource" xlink:label="label916" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationTradeName_en-US">Business Acquisition Purchase Price Allocation Trade Name</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element916" xlink:to="label916" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationTradeName" xlink:label="element917" />
        <label xlink:type="resource" xlink:label="label917" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationTradeName_en-US">The fair value of trade names acquired as part of a business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element917" xlink:to="label917" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationTradeName" xlink:label="element918" />
        <label xlink:type="resource" xlink:label="label918" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationTradeName_en-US">Trade name</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element918" xlink:to="label918" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationBacklog" xlink:label="element919" />
        <label xlink:type="resource" xlink:label="label919" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationBacklog_en-US">Business Acquisition Purchase Price Allocation Backlog</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element919" xlink:to="label919" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationBacklog" xlink:label="element920" />
        <label xlink:type="resource" xlink:label="label920" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationBacklog_en-US">The fair value of backlog acquired as part of a business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element920" xlink:to="label920" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationBacklog" xlink:label="element921" />
        <label xlink:type="resource" xlink:label="label921" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationBacklog_en-US">Consulting services backlog</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element921" xlink:to="label921" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent" xlink:label="element922" />
        <label xlink:type="resource" xlink:label="label922" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent_en-US">Business Acquisition Purchase Price Allocation Deferred Revenue Current And Noncurrent</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element922" xlink:to="label922" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent" xlink:label="element923" />
        <label xlink:type="resource" xlink:label="label923" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent_en-US">The amount of acquisition cost of a business combination allocated to total deferred revenue of the acquired entity.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element923" xlink:to="label923" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent" xlink:label="element924" />
        <label xlink:type="resource" xlink:label="label924" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionPurchasePriceAllocationDeferredRevenueCurrentAndNoncurrent_en-US">Deferred revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element924" xlink:to="label924" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OnstateMember" xlink:label="element925" />
        <label xlink:type="resource" xlink:label="label925" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OnstateMember_en-US">Onstate [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element925" xlink:to="label925" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OnstateMember" xlink:label="element926" />
        <label xlink:type="resource" xlink:label="label926" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OnstateMember_en-US">Acquisition of OnState Communications Corporation.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element926" xlink:to="label926" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="element927" />
        <label xlink:type="resource" xlink:label="label927" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IknowtionMember_en-US">Iknowtion [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element927" xlink:to="label927" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IknowtionMember" xlink:label="element928" />
        <label xlink:type="resource" xlink:label="label928" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IknowtionMember_en-US">Acquisition of iKnowtion.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element928" xlink:to="label928" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EloyaltyMember" xlink:label="element929" />
        <label xlink:type="resource" xlink:label="label929" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EloyaltyMember_en-US">Eloyalty [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element929" xlink:to="label929" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EloyaltyMember" xlink:label="element930" />
        <label xlink:type="resource" xlink:label="label930" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EloyaltyMember_en-US">Acquisition of eLoyalty.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element930" xlink:to="label930" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UpFrontCashConsiderationPaidAcquiredEntity" xlink:label="element931" />
        <label xlink:type="resource" xlink:label="label931" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_UpFrontCashConsiderationPaidAcquiredEntity_en-US">Up Front Cash Consideration Paid Acquired Entity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element931" xlink:to="label931" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UpFrontCashConsiderationPaidAcquiredEntity" xlink:label="element932" />
        <label xlink:type="resource" xlink:label="label932" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_UpFrontCashConsiderationPaidAcquiredEntity_en-US">Amount of cash paid up-front to acquire the entity.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element932" xlink:to="label932" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UpFrontCashConsiderationPaidAcquiredEntity" xlink:label="element933" />
        <label xlink:type="resource" xlink:label="label933" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_UpFrontCashConsiderationPaidAcquiredEntity_en-US">Cost of Acquired Entity, Up Front Cash Consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element933" xlink:to="label933" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" xlink:label="element934" />
        <label xlink:type="resource" xlink:label="label934" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_en-US">Business Acquisition Future Value Of Liabilities Incurred</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element934" xlink:to="label934" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" xlink:label="element935" />
        <label xlink:type="resource" xlink:label="label935" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_en-US">Future value of liabilities incurred by the acquirer to former owners of the acquiree.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element935" xlink:to="label935" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" xlink:label="element936" />
        <label xlink:type="resource" xlink:label="label936" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred_en-US">Future Value of Liabilities Incurred From Business Acquisitions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element936" xlink:to="label936" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique" xlink:label="element937" />
        <label xlink:type="resource" xlink:label="label937" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_en-US">Business Acquisition Acquired Liabilities Valuation Technique</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element937" xlink:to="label937" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique" xlink:label="element938" />
        <label xlink:type="resource" xlink:label="label938" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_en-US">This item represents management's methodology (for example, procedures or techniques) for estimating the fair value of the acquired liabilities for a particular acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element938" xlink:to="label938" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique" xlink:label="element939" />
        <label xlink:type="resource" xlink:label="label939" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique_en-US">Valuation Technique on Contingent Consideration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element939" xlink:to="label939" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="element940" />
        <label xlink:type="resource" xlink:label="label940" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CustomerManagementServicesMember_en-US">Customer Management Services [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element940" xlink:to="label940" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="element941" />
        <label xlink:type="resource" xlink:label="label941" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CustomerManagementServicesMember_en-US">Customer Management Services Segment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element941" xlink:to="label941" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerManagementServicesMember" xlink:label="element942" />
        <label xlink:type="resource" xlink:label="label942" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CustomerManagementServicesMember_en-US">Customer Management Services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element942" xlink:to="label942" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="element943" />
        <label xlink:type="resource" xlink:label="label943" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CustomerGrowthServicesMember_en-US">Customer Growth Services [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element943" xlink:to="label943" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="element944" />
        <label xlink:type="resource" xlink:label="label944" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CustomerGrowthServicesMember_en-US">Customer Growth Services Segment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element944" xlink:to="label944" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerGrowthServicesMember" xlink:label="element945" />
        <label xlink:type="resource" xlink:label="label945" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CustomerGrowthServicesMember_en-US">Customer Growth Services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element945" xlink:to="label945" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="element946" />
        <label xlink:type="resource" xlink:label="label946" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CustomerTechnologyServicesMember_en-US">Customer Technology Services [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element946" xlink:to="label946" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="element947" />
        <label xlink:type="resource" xlink:label="label947" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CustomerTechnologyServicesMember_en-US">Customer Technology Services Segment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element947" xlink:to="label947" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerTechnologyServicesMember" xlink:label="element948" />
        <label xlink:type="resource" xlink:label="label948" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CustomerTechnologyServicesMember_en-US">Customer Technology Services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element948" xlink:to="label948" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="element949" />
        <label xlink:type="resource" xlink:label="label949" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CustomerStrategyServicesMember_en-US">Customer Strategy Services [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element949" xlink:to="label949" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="element950" />
        <label xlink:type="resource" xlink:label="label950" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CustomerStrategyServicesMember_en-US">Customer Strategy Services Segment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element950" xlink:to="label950" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerStrategyServicesMember" xlink:label="element951" />
        <label xlink:type="resource" xlink:label="label951" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CustomerStrategyServicesMember_en-US">Customer Strategy Services</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element951" xlink:to="label951" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="element952" />
        <label xlink:type="resource" xlink:label="label952" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ComponentsOfReportableSegmentsAxis_en-US">Components Of Reportable Segments [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element952" xlink:to="label952" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfReportableSegmentsAxis" xlink:label="element953" />
        <label xlink:type="resource" xlink:label="label953" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ComponentsOfReportableSegmentsAxis_en-US">Components for reportable segments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element953" xlink:to="label953" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="element954" />
        <label xlink:type="resource" xlink:label="label954" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ReportableSegmentsDomain_en-US">Reportable Segments [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element954" xlink:to="label954" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReportableSegmentsDomain" xlink:label="element955" />
        <label xlink:type="resource" xlink:label="label955" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ReportableSegmentsDomain_en-US">Reportable segments list</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element955" xlink:to="label955" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="element956" />
        <label xlink:type="resource" xlink:label="label956" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_UnitedStatesMember_en-US">United States [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element956" xlink:to="label956" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="element957" />
        <label xlink:type="resource" xlink:label="label957" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_UnitedStatesMember_en-US">United States location</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element957" xlink:to="label957" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnitedStatesMember" xlink:label="element958" />
        <label xlink:type="resource" xlink:label="label958" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_UnitedStatesMember_en-US">United States</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element958" xlink:to="label958" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="element959" />
        <label xlink:type="resource" xlink:label="label959" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PhilippinesMember_en-US">Philippines [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element959" xlink:to="label959" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="element960" />
        <label xlink:type="resource" xlink:label="label960" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_PhilippinesMember_en-US">Philippines location</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element960" xlink:to="label960" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PhilippinesMember" xlink:label="element961" />
        <label xlink:type="resource" xlink:label="label961" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_PhilippinesMember_en-US">Philippines</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element961" xlink:to="label961" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EuropeMiddleEastAfricaMember" xlink:label="element962" />
        <label xlink:type="resource" xlink:label="label962" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EuropeMiddleEastAfricaMember_en-US">Europe Middle East Africa [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element962" xlink:to="label962" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EuropeMiddleEastAfricaMember" xlink:label="element963" />
        <label xlink:type="resource" xlink:label="label963" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EuropeMiddleEastAfricaMember_en-US">Europe Middle East Africa locations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element963" xlink:to="label963" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EuropeMiddleEastAfricaMember" xlink:label="element964" />
        <label xlink:type="resource" xlink:label="label964" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EuropeMiddleEastAfricaMember_en-US">Europe / Middle East / Africa</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element964" xlink:to="label964" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="element965" />
        <label xlink:type="resource" xlink:label="label965" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CanadaMember_en-US">Canada [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element965" xlink:to="label965" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="element966" />
        <label xlink:type="resource" xlink:label="label966" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CanadaMember_en-US">Canada location</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element966" xlink:to="label966" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CanadaMember" xlink:label="element967" />
        <label xlink:type="resource" xlink:label="label967" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CanadaMember_en-US">Canada</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element967" xlink:to="label967" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths" xlink:label="element968" />
        <label xlink:type="resource" xlink:label="label968" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths_en-US">Foreign Currency Cash Flow Hedge Derivatives Maturity Next Twelves Months</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element968" xlink:to="label968" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths" xlink:label="element969" />
        <label xlink:type="resource" xlink:label="label969" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths_en-US">The percentage of the foreign currency cash flow hedge derivative contract maturing in the next twelve months.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element969" xlink:to="label969" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths" xlink:label="element970" />
        <label xlink:type="resource" xlink:label="label970" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths_en-US">% Maturing in the Next 12 Months</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element970" xlink:to="label970" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CollarsContractMember" xlink:label="element971" />
        <label xlink:type="resource" xlink:label="label971" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CollarsContractMember_en-US">Collars Contract [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element971" xlink:to="label971" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CollarsContractMember" xlink:label="element972" />
        <label xlink:type="resource" xlink:label="label972" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CollarsContractMember_en-US">Collars contracts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element972" xlink:to="label972" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CollarsContractMember" xlink:label="element973" />
        <label xlink:type="resource" xlink:label="label973" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CollarsContractMember_en-US">Collars</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element973" xlink:to="label973" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllCurrencyAxis" xlink:label="element974" />
        <label xlink:type="resource" xlink:label="label974" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AllCurrencyAxis_en-US">All Currency [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element974" xlink:to="label974" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllCurrencyAxis" xlink:label="element975" />
        <label xlink:type="resource" xlink:label="label975" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AllCurrencyAxis_en-US">Cash flow hedges by currency pair</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element975" xlink:to="label975" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllCurrencyAxis" xlink:label="element976" />
        <label xlink:type="resource" xlink:label="label976" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AllCurrencyAxis_en-US">Cash Flow Hedges Currency Pairs [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element976" xlink:to="label976" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeVariableInterestRateTerm" xlink:label="element977" />
        <label xlink:type="resource" xlink:label="label977" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeVariableInterestRateTerm_en-US">Derivative Variable Interest Rate Term</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element977" xlink:to="label977" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeVariableInterestRateTerm" xlink:label="element978" />
        <label xlink:type="resource" xlink:label="label978" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DerivativeVariableInterestRateTerm_en-US">Variable interest rate in effect as of the balance sheet date related to the interest rate derivative.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element978" xlink:to="label978" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeVariableInterestRateTerm" xlink:label="element979" />
        <label xlink:type="resource" xlink:label="label979" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DerivativeVariableInterestRateTerm_en-US">Variable Rate Received</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element979" xlink:to="label979" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapOneMember" xlink:label="element980" />
        <label xlink:type="resource" xlink:label="label980" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_InterestRateSwapOneMember_en-US">Interest Rate Swap One [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element980" xlink:to="label980" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapOneMember" xlink:label="element981" />
        <label xlink:type="resource" xlink:label="label981" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_InterestRateSwapOneMember_en-US">First interest rate swap entered into and designated as a cash flow hedge.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element981" xlink:to="label981" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapOneMember" xlink:label="element982" />
        <label xlink:type="resource" xlink:label="label982" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_InterestRateSwapOneMember_en-US">Interest Rate Swap One</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element982" xlink:to="label982" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapTwoMember" xlink:label="element983" />
        <label xlink:type="resource" xlink:label="label983" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_InterestRateSwapTwoMember_en-US">Interest Rate Swap Two [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element983" xlink:to="label983" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapTwoMember" xlink:label="element984" />
        <label xlink:type="resource" xlink:label="label984" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_InterestRateSwapTwoMember_en-US">Second interest rate swap entered into and designated as a cash flow hedge.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element984" xlink:to="label984" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestRateSwapTwoMember" xlink:label="element985" />
        <label xlink:type="resource" xlink:label="label985" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_InterestRateSwapTwoMember_en-US">Interest Rate Swap Two</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element985" xlink:to="label985" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LeasesDerivativeContractMember" xlink:label="element986" />
        <label xlink:type="resource" xlink:label="label986" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LeasesDerivativeContractMember_en-US">Leases Derivative Contract [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element986" xlink:to="label986" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LeasesDerivativeContractMember" xlink:label="element987" />
        <label xlink:type="resource" xlink:label="label987" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LeasesDerivativeContractMember_en-US">Derivative instrument whose primary underlying risk is tied to leases.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element987" xlink:to="label987" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LeasesDerivativeContractMember" xlink:label="element988" />
        <label xlink:type="resource" xlink:label="label988" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LeasesDerivativeContractMember_en-US">Leases</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element988" xlink:to="label988" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PrepaidsAndOtherCurrentAssetsMember" xlink:label="element989" />
        <label xlink:type="resource" xlink:label="label989" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PrepaidsAndOtherCurrentAssetsMember_en-US">Prepaids And Other Current Assets [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element989" xlink:to="label989" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PrepaidsAndOtherCurrentAssetsMember" xlink:label="element990" />
        <label xlink:type="resource" xlink:label="label990" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_PrepaidsAndOtherCurrentAssetsMember_en-US">Line item in the statement of financial position in which the fair value amounts of the derivative instruments are included.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element990" xlink:to="label990" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PrepaidsAndOtherCurrentAssetsMember" xlink:label="element991" />
        <label xlink:type="resource" xlink:label="label991" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_PrepaidsAndOtherCurrentAssetsMember_en-US">Prepaids and other current assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element991" xlink:to="label991" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="element992" />
        <label xlink:type="resource" xlink:label="label992" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_en-US">Fair Value Net Derivative Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element992" xlink:to="label992" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems" xlink:label="element993" />
        <label xlink:type="resource" xlink:label="label993" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element993" xlink:to="label993" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="element994" />
        <label xlink:type="resource" xlink:label="label994" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_en-US">Fair Value Net Derivative Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element994" xlink:to="label994" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable" xlink:label="element995" />
        <label xlink:type="resource" xlink:label="label995" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisTable_en-US">Schedule of derivative assets and liabilities by class, measured at fair value on a recurring and/or nonrecurring basis in periods after initial recognition. The disclosures that may be required or desired may include, but are not limited to: (a) the fair value measurements recorded during the period and the reasons for the measurements and (b) the level within the fair value hierarchy in which the fair value measurements are categorized in their entirety (level 1, 2, 3) and transfers between levels 1 and 2.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element995" xlink:to="label995" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCompensationPlanLiability" xlink:label="element996" />
        <label xlink:type="resource" xlink:label="label996" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredCompensationPlanLiability_en-US">Deferred Compensation Plan Liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element996" xlink:to="label996" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCompensationPlanLiability" xlink:label="element997" />
        <label xlink:type="resource" xlink:label="label997" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredCompensationPlanLiability_en-US">Fair value as of the balance sheet date of liability under deferred compensation agreements.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element997" xlink:to="label997" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCompensationPlanLiability" xlink:label="element998" />
        <label xlink:type="resource" xlink:label="label998" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_ttec_DeferredCompensationPlanLiability_en-US">Deferred compensation plan liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element998" xlink:to="label998" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfRestructuringCostsTable" xlink:label="element999" />
        <label xlink:type="resource" xlink:label="label999" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfRestructuringCostsTable_en-US">Schedule Of Restructuring Costs [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element999" xlink:to="label999" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfRestructuringCostsTable" xlink:label="element1000" />
        <label xlink:type="resource" xlink:label="label1000" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfRestructuringCostsTable_en-US">Table presenting the description of the restructuring costs, such as the amount of and periodic changes to an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost by type of restructuring.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1000" xlink:to="label1000" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAssetImpairmentsTable" xlink:label="element1001" />
        <label xlink:type="resource" xlink:label="label1001" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfAssetImpairmentsTable_en-US">Schedule of Asset Impairments [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1001" xlink:to="label1001" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAssetImpairmentsTable" xlink:label="element1002" />
        <label xlink:type="resource" xlink:label="label1002" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfAssetImpairmentsTable_en-US">Table showing the asset impairments by reporting segments.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1002" xlink:to="label1002" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetImpairmentLineItems" xlink:label="element1003" />
        <label xlink:type="resource" xlink:label="label1003" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AssetImpairmentLineItems_en-US">Asset Impairment [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1003" xlink:to="label1003" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetImpairmentLineItems" xlink:label="element1004" />
        <label xlink:type="resource" xlink:label="label1004" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AssetImpairmentLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1004" xlink:to="label1004" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditInitialBorrowingCapacity" xlink:label="element1005" />
        <label xlink:type="resource" xlink:label="label1005" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LineOfCreditInitialBorrowingCapacity_en-US">Line Of Credit Initial Borrowing Capacity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1005" xlink:to="label1005" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditInitialBorrowingCapacity" xlink:label="element1006" />
        <label xlink:type="resource" xlink:label="label1006" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LineOfCreditInitialBorrowingCapacity_en-US">Amount of borrowing capacity under original line of credit agreement.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1006" xlink:to="label1006" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditInitialBorrowingCapacity" xlink:label="element1007" />
        <label xlink:type="resource" xlink:label="label1007" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LineOfCreditInitialBorrowingCapacity_en-US">Initial borrowing capacity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1007" xlink:to="label1007" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditFacilityLettersOfCreditIssued" xlink:label="element1008" />
        <label xlink:type="resource" xlink:label="label1008" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LineOfCreditFacilityLettersOfCreditIssued_en-US">Line Of Credit Facility Letters Of Credit Issued</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1008" xlink:to="label1008" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditFacilityLettersOfCreditIssued" xlink:label="element1009" />
        <label xlink:type="resource" xlink:label="label1009" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LineOfCreditFacilityLettersOfCreditIssued_en-US">Amount of letters of credit issued under the credit facility that reduces the total amount of borrowings available under the credit facility.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1009" xlink:to="label1009" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LineOfCreditFacilityLettersOfCreditIssued" xlink:label="element1010" />
        <label xlink:type="resource" xlink:label="label1010" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LineOfCreditFacilityLettersOfCreditIssued_en-US">Letters of credit issued under credit facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1010" xlink:to="label1010" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility" xlink:label="element1011" />
        <label xlink:type="resource" xlink:label="label1011" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility_en-US">Letters Of Credit Issued Outside Line Of Credit Facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1011" xlink:to="label1011" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility" xlink:label="element1012" />
        <label xlink:type="resource" xlink:label="label1012" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility_en-US">Amount of letters of credit issued outside of the credit facility. Also includes contract performance guarantees.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1012" xlink:to="label1012" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility" xlink:label="element1013" />
        <label xlink:type="resource" xlink:label="label1013" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility_en-US">Letters of credit issued outside credit facility</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1013" xlink:to="label1013" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AustraliaMember" xlink:label="element1014" />
        <label xlink:type="resource" xlink:label="label1014" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AustraliaMember_en-US">Australia [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1014" xlink:to="label1014" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AustraliaMember" xlink:label="element1015" />
        <label xlink:type="resource" xlink:label="label1015" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AustraliaMember_en-US">Australia location</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1015" xlink:to="label1015" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AustraliaMember" xlink:label="element1016" />
        <label xlink:type="resource" xlink:label="label1016" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AustraliaMember_en-US">Australia</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1016" xlink:to="label1016" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationCashPayment" xlink:label="element1017" />
        <label xlink:type="resource" xlink:label="label1017" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContingentConsiderationCashPayment_en-US">Contingent Consideration Cash Payment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1017" xlink:to="label1017" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationCashPayment" xlink:label="element1018" />
        <label xlink:type="resource" xlink:label="label1018" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ContingentConsiderationCashPayment_en-US">Amount of cash payment made on contingent consideration arrangement from business acquisition.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1018" xlink:to="label1018" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_JudicialDepositRelatedToLossContingency" xlink:label="element1019" />
        <label xlink:type="resource" xlink:label="label1019" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_JudicialDepositRelatedToLossContingency_en-US">Judicial Deposit Related To Loss Contingency</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1019" xlink:to="label1019" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_JudicialDepositRelatedToLossContingency" xlink:label="element1020" />
        <label xlink:type="resource" xlink:label="label1020" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_JudicialDepositRelatedToLossContingency_en-US">Funds held in deposit related to outstanding loss contingencies.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1020" xlink:to="label1020" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_JudicialDepositRelatedToLossContingency" xlink:label="element1021" />
        <label xlink:type="resource" xlink:label="label1021" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_JudicialDepositRelatedToLossContingency_en-US">Loss Contingency, Judicial Deposit Made</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1021" xlink:to="label1021" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="element1022" />
        <label xlink:type="resource" xlink:label="label1022" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GuidonMember_en-US">Guidon [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1022" xlink:to="label1022" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GuidonMember" xlink:label="element1023" />
        <label xlink:type="resource" xlink:label="label1023" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GuidonMember_en-US">Acquisition of Guidon</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1023" xlink:to="label1023" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRecognizedFromAdvancePricingAgreement" xlink:label="element1024" />
        <label xlink:type="resource" xlink:label="label1024" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TaxBenefitRecognizedFromAdvancePricingAgreement_en-US">Tax Benefit Recognized from Advance Pricing Agreement</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1024" xlink:to="label1024" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRecognizedFromAdvancePricingAgreement" xlink:label="element1025" />
        <label xlink:type="resource" xlink:label="label1025" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_TaxBenefitRecognizedFromAdvancePricingAgreement_en-US">Represents the tax benefit recognized during the quarter as a result of a newly signed Advance Pricing Agreement in foreign country.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1025" xlink:to="label1025" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRecognizedFromAdvancePricingAgreement" xlink:label="element1026" />
        <label xlink:type="resource" xlink:label="label1026" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_TaxBenefitRecognizedFromAdvancePricingAgreement_en-US">Tax benefit recognized from Advance Pricing Agreement</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1026" xlink:to="label1026" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyByPlaintiffAxis" xlink:label="element1027" />
        <label xlink:type="resource" xlink:label="label1027" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LossContingencyByPlaintiffAxis_en-US">Loss Contingency by Plaintiff [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1027" xlink:to="label1027" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyByPlaintiffAxis" xlink:label="element1028" />
        <label xlink:type="resource" xlink:label="label1028" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LossContingencyByPlaintiffAxis_en-US">Lists the counterparty in outstanding litigation claims as of each balance sheet date</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1028" xlink:to="label1028" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyPlaintiffDomain" xlink:label="element1029" />
        <label xlink:type="resource" xlink:label="label1029" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LossContingencyPlaintiffDomain_en-US">Loss Contingency Plaintiff [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1029" xlink:to="label1029" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossContingencyPlaintiffDomain" xlink:label="element1030" />
        <label xlink:type="resource" xlink:label="label1030" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LossContingencyPlaintiffDomain_en-US">The counterparty of outstanding contingencies as of the corresponding balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1030" xlink:to="label1030" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SaoPaoloBrazilMember" xlink:label="element1031" />
        <label xlink:type="resource" xlink:label="label1031" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SaoPaoloBrazilMember_en-US">Sao Paolo Brazil [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1031" xlink:to="label1031" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SaoPaoloBrazilMember" xlink:label="element1032" />
        <label xlink:type="resource" xlink:label="label1032" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SaoPaoloBrazilMember_en-US">The municipality of Sao Paolo, Brazil</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1032" xlink:to="label1032" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoogleMember" xlink:label="element1033" />
        <label xlink:type="resource" xlink:label="label1033" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GoogleMember_en-US">Google [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1033" xlink:to="label1033" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoogleMember" xlink:label="element1034" />
        <label xlink:type="resource" xlink:label="label1034" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GoogleMember_en-US">Google and TeleTech class action lawsuite where Google and TeleTech are the co-defendants.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1034" xlink:to="label1034" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringByLocationDomain" xlink:label="element1035" />
        <label xlink:type="resource" xlink:label="label1035" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RestructuringByLocationDomain_en-US">Restructuring by Location [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1035" xlink:to="label1035" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringByLocationDomain" xlink:label="element1036" />
        <label xlink:type="resource" xlink:label="label1036" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RestructuringByLocationDomain_en-US">Restructuring reserve by location.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1036" xlink:to="label1036" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SpainMember" xlink:label="element1037" />
        <label xlink:type="resource" xlink:label="label1037" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SpainMember_en-US">Spain [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1037" xlink:to="label1037" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SpainMember" xlink:label="element1038" />
        <label xlink:type="resource" xlink:label="label1038" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SpainMember_en-US">Financial items specific to operations in Spain</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1038" xlink:to="label1038" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationEquityBasedAwards" xlink:label="element1039" />
        <label xlink:type="resource" xlink:label="label1039" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ShareBasedCompensationEquityBasedAwards_en-US">Share Based Compensation Equity Based Awards</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1039" xlink:to="label1039" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationEquityBasedAwards" xlink:label="element1040" />
        <label xlink:type="resource" xlink:label="label1040" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ShareBasedCompensationEquityBasedAwards_en-US">Share based compensation expense for awards that are coded as equity based awards only. This expense amount excludes expense recognized for liability based awards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1040" xlink:to="label1040" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationEquityBasedAwards" xlink:label="element1041" />
        <label xlink:type="resource" xlink:label="label1041" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ShareBasedCompensationEquityBasedAwards_en-US">Equity-based compensation expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1041" xlink:to="label1041" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContractAcquisitionCosts" xlink:label="element1042" />
        <label xlink:type="resource" xlink:label="label1042" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PaymentOfContractAcquisitionCosts_en-US">Payment Of Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1042" xlink:to="label1042" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContractAcquisitionCosts" xlink:label="element1043" />
        <label xlink:type="resource" xlink:label="label1043" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_PaymentOfContractAcquisitionCosts_en-US">Cash outflow for payment of contract acquisition costs made during the period and recorded as a cash outflow investing activity.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1043" xlink:to="label1043" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContractAcquisitionCosts" xlink:label="element1044" />
        <label xlink:type="resource" xlink:label="label1044" xlink:role="http://www.xbrl.org/2003/role/negativeLabel" xml:lang="en-US" id="negative_ttec_PaymentOfContractAcquisitionCosts_en-US">Payment of contract acquisition costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1044" xlink:to="label1044" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesPolicyTextBlock" xlink:label="element1045" />
        <label xlink:type="resource" xlink:label="label1045" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SelfInsuranceLiabilitiesPolicyTextBlock_en-US">Self Insurance Liabilities [Policy Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1045" xlink:to="label1045" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesPolicyTextBlock" xlink:label="element1046" />
        <label xlink:type="resource" xlink:label="label1046" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SelfInsuranceLiabilitiesPolicyTextBlock_en-US">Disclosure of accounting policy for liabilities related to estimated insurance claims on self-insurance policies (i.e. workers' compensation, employee health and general liability insurance).</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1046" xlink:to="label1046" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesPolicyTextBlock" xlink:label="element1047" />
        <label xlink:type="resource" xlink:label="label1047" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_SelfInsuranceLiabilitiesPolicyTextBlock_en-US">Self Insurance Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1047" xlink:to="label1047" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantAdvancesPolicyTextBlock" xlink:label="element1048" />
        <label xlink:type="resource" xlink:label="label1048" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GrantAdvancesPolicyTextBlock_en-US">Grant Advances [Policy Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1048" xlink:to="label1048" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantAdvancesPolicyTextBlock" xlink:label="element1049" />
        <label xlink:type="resource" xlink:label="label1049" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GrantAdvancesPolicyTextBlock_en-US">Disclosure of accounting policy for the receipt or accrual of grant monies.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1049" xlink:to="label1049" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantAdvancesPolicyTextBlock" xlink:label="element1050" />
        <label xlink:type="resource" xlink:label="label1050" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GrantAdvancesPolicyTextBlock_en-US">Grant Advances</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1050" xlink:to="label1050" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock" xlink:label="element1051" />
        <label xlink:type="resource" xlink:label="label1051" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock_en-US">Allowance For Doubtful Accounts Receivable Rollforward [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1051" xlink:to="label1051" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock" xlink:label="element1052" />
        <label xlink:type="resource" xlink:label="label1052" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock_en-US">Tabular disclosure of change/movement in the allowance for doubtful accounts.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1052" xlink:to="label1052" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock" xlink:label="element1053" />
        <label xlink:type="resource" xlink:label="label1053" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardTableTextBlock_en-US">Schedule of Change in Allowance for Doubtful Accounts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1053" xlink:to="label1053" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock" xlink:label="element1054" />
        <label xlink:type="resource" xlink:label="label1054" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock_en-US">Schedule Of Accounts Receivable By Significant Client [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1054" xlink:to="label1054" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock" xlink:label="element1055" />
        <label xlink:type="resource" xlink:label="label1055" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock_en-US">Tabular disclosure of the accounts receivable balances by significant customer.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1055" xlink:to="label1055" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock" xlink:label="element1056" />
        <label xlink:type="resource" xlink:label="label1056" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock_en-US">Schedule of Accounts Receivable Outstanding from Significant Clients</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1056" xlink:to="label1056" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsAbstract" xlink:label="element1057" />
        <label xlink:type="resource" xlink:label="label1057" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsAbstract_en-US">CONTRACT ACQUISITION COSTS [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1057" xlink:to="label1057" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsDisclosureTextBlock" xlink:label="element1058" />
        <label xlink:type="resource" xlink:label="label1058" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsDisclosureTextBlock_en-US">Contract Acquisition Costs [Disclosure Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1058" xlink:to="label1058" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsDisclosureTextBlock" xlink:label="element1059" />
        <label xlink:type="resource" xlink:label="label1059" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ContractAcquisitionCostsDisclosureTextBlock_en-US">The entire disclosure around revenue acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1059" xlink:to="label1059" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsDisclosureTextBlock" xlink:label="element1060" />
        <label xlink:type="resource" xlink:label="label1060" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ContractAcquisitionCostsDisclosureTextBlock_en-US">CONTRACT ACQUISITION COSTS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1060" xlink:to="label1060" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfContractAcquisitionCostsTableTextBlock" xlink:label="element1061" />
        <label xlink:type="resource" xlink:label="label1061" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock_en-US">Schedule Of Contract Acquisition Costs [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1061" xlink:to="label1061" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfContractAcquisitionCostsTableTextBlock" xlink:label="element1062" />
        <label xlink:type="resource" xlink:label="label1062" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock_en-US">Tabular disclosure of gross and net contract acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1062" xlink:to="label1062" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfContractAcquisitionCostsTableTextBlock" xlink:label="element1063" />
        <label xlink:type="resource" xlink:label="label1063" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock_en-US">Schedule of Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1063" xlink:to="label1063" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock" xlink:label="element1064" />
        <label xlink:type="resource" xlink:label="label1064" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock_en-US">Schedule Of Future Amortization Of Contract Acquisition Costs [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1064" xlink:to="label1064" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock" xlink:label="element1065" />
        <label xlink:type="resource" xlink:label="label1065" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock_en-US">Tabular disclosure of the amount of amortization expense expected to be recorded in succeeding fiscal years for contract acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1065" xlink:to="label1065" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock" xlink:label="element1066" />
        <label xlink:type="resource" xlink:label="label1066" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfFutureAmortizationOfContractAcquisitionCostsTableTextBlock_en-US">Future Amortization of Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1066" xlink:to="label1066" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAbstract" xlink:label="element1067" />
        <label xlink:type="resource" xlink:label="label1067" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsAbstract_en-US">OTHER INTANGIBLE ASSETS [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1067" xlink:to="label1067" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock" xlink:label="element1068" />
        <label xlink:type="resource" xlink:label="label1068" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock_en-US">Schedule Of Intangible Assets Excluding Goodwill [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1068" xlink:to="label1068" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock" xlink:label="element1069" />
        <label xlink:type="resource" xlink:label="label1069" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock_en-US">Tabular disclosure of the aggregate amount of finite and indefinite lived intangible assets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1069" xlink:to="label1069" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock" xlink:label="element1070" />
        <label xlink:type="resource" xlink:label="label1070" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock_en-US">Schedule of Intangible Assets (Excluding Goodwill)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1070" xlink:to="label1070" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredRevenueTableTextBlock" xlink:label="element1071" />
        <label xlink:type="resource" xlink:label="label1071" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredRevenueTableTextBlock_en-US">Deferred Revenue [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1071" xlink:to="label1071" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredRevenueTableTextBlock" xlink:label="element1072" />
        <label xlink:type="resource" xlink:label="label1072" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredRevenueTableTextBlock_en-US">Tabular disclosure of the current and noncurrent balance of deferred revenue as of the balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1072" xlink:to="label1072" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredRevenueTableTextBlock" xlink:label="element1073" />
        <label xlink:type="resource" xlink:label="label1073" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredRevenueTableTextBlock_en-US">Classification of Deferred Revenue on Balance Sheet</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1073" xlink:to="label1073" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCostsTableTextBlock" xlink:label="element1074" />
        <label xlink:type="resource" xlink:label="label1074" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredCostsTableTextBlock_en-US">Deferred Costs [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1074" xlink:to="label1074" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCostsTableTextBlock" xlink:label="element1075" />
        <label xlink:type="resource" xlink:label="label1075" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredCostsTableTextBlock_en-US">Tabular disclosure of the current and noncurrent balance of deferred costs as of the balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1075" xlink:to="label1075" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredCostsTableTextBlock" xlink:label="element1076" />
        <label xlink:type="resource" xlink:label="label1076" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredCostsTableTextBlock_en-US">Classification of Deferred Costs on Balance Sheet</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1076" xlink:to="label1076" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossAbstract" xlink:label="element1077" />
        <label xlink:type="resource" xlink:label="label1077" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract_en-US">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1077" xlink:to="label1077" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock" xlink:label="element1078" />
        <label xlink:type="resource" xlink:label="label1078" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock_en-US">Accumulated Other Comprehensive Income Loss [Disclosure Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1078" xlink:to="label1078" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock" xlink:label="element1079" />
        <label xlink:type="resource" xlink:label="label1079" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock_en-US">Ten entire disclosure for accumulated other comprehensive income (loss) including the breakout of individual accumulated totals within the balance.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1079" xlink:to="label1079" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock" xlink:label="element1080" />
        <label xlink:type="resource" xlink:label="label1080" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AccumulatedOtherComprehensiveIncomeLossDisclosureTextBlock_en-US">ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1080" xlink:to="label1080" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansAbstract" xlink:label="element1081" />
        <label xlink:type="resource" xlink:label="label1081" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EmployeeCompensationPlansAbstract_en-US">EMPLOYEE COMPENSATION PLANS [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1081" xlink:to="label1081" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansDisclosureTextBlock" xlink:label="element1082" />
        <label xlink:type="resource" xlink:label="label1082" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EmployeeCompensationPlansDisclosureTextBlock_en-US">EMPLOYEE COMPENSATION PLANS [DISCLOSURE TEXT BLOCK]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1082" xlink:to="label1082" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansDisclosureTextBlock" xlink:label="element1083" />
        <label xlink:type="resource" xlink:label="label1083" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EmployeeCompensationPlansDisclosureTextBlock_en-US">Entire disclosure for all significant employee compensation arrangements including retirement plans and share-based payments.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1083" xlink:to="label1083" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EmployeeCompensationPlansDisclosureTextBlock" xlink:label="element1084" />
        <label xlink:type="resource" xlink:label="label1084" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EmployeeCompensationPlansDisclosureTextBlock_en-US">EMPLOYEE COMPENSATION PLANS</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1084" xlink:to="label1084" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationAbstract" xlink:label="element1085" />
        <label xlink:type="resource" xlink:label="label1085" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherFinancialInformationAbstract_en-US">OTHER FINANCIAL INFORMATION [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1085" xlink:to="label1085" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationDisclosureTextBlock" xlink:label="element1086" />
        <label xlink:type="resource" xlink:label="label1086" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherFinancialInformationDisclosureTextBlock_en-US">Other Financial Information [Disclosure Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1086" xlink:to="label1086" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationDisclosureTextBlock" xlink:label="element1087" />
        <label xlink:type="resource" xlink:label="label1087" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherFinancialInformationDisclosureTextBlock_en-US">Disclosure related to other financial information that is signficant to the presented financials.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1087" xlink:to="label1087" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherFinancialInformationDisclosureTextBlock" xlink:label="element1088" />
        <label xlink:type="resource" xlink:label="label1088" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherFinancialInformationDisclosureTextBlock_en-US">OTHER FINANCIAL INFORMATION</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1088" xlink:to="label1088" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesTableTextBlock" xlink:label="element1089" />
        <label xlink:type="resource" xlink:label="label1089" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SelfInsuranceLiabilitiesTableTextBlock_en-US">Self Insurance Liabilities [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1089" xlink:to="label1089" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesTableTextBlock" xlink:label="element1090" />
        <label xlink:type="resource" xlink:label="label1090" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SelfInsuranceLiabilitiesTableTextBlock_en-US">Tabular disclosure of self-insurance liabilities included within accrued employee compensation on the corresponding balance sheets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1090" xlink:to="label1090" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SelfInsuranceLiabilitiesTableTextBlock" xlink:label="element1091" />
        <label xlink:type="resource" xlink:label="label1091" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_SelfInsuranceLiabilitiesTableTextBlock_en-US">Table of Self Insurance Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1091" xlink:to="label1091" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StockRepurchaseProgramAbstract" xlink:label="element1092" />
        <label xlink:type="resource" xlink:label="label1092" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_StockRepurchaseProgramAbstract_en-US">STOCK REPURCHASE PROGRAM [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1092" xlink:to="label1092" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryAbstract" xlink:label="element1093" />
        <label xlink:type="resource" xlink:label="label1093" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeconsolidationOfSubsidiaryAbstract_en-US">DECONSOLIDATION OF SUBSIDIARY [ABSTRACT]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1093" xlink:to="label1093" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock" xlink:label="element1094" />
        <label xlink:type="resource" xlink:label="label1094" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock_en-US">Deconsolidation of Subsidiary [Disclosure Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1094" xlink:to="label1094" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock" xlink:label="element1095" />
        <label xlink:type="resource" xlink:label="label1095" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock_en-US">Disclosure related to the deconsolidation of a subsidiary and the associated activity since the deconsolidation.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1095" xlink:to="label1095" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock" xlink:label="element1096" />
        <label xlink:type="resource" xlink:label="label1096" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock_en-US">DECONSOLIDATION OF SUBSIDIARY</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1096" xlink:to="label1096" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract" xlink:label="element1097" />
        <label xlink:type="resource" xlink:label="label1097" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_en-US">Income Loss From Continuing Operations Before Income Taxes And Minority Interest [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1097" xlink:to="label1097" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract" xlink:label="element1098" />
        <label xlink:type="resource" xlink:label="label1098" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract_en-US">Sources of pre-tax accounting income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1098" xlink:to="label1098" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignWithholdingTaxes" xlink:label="element1099" />
        <label xlink:type="resource" xlink:label="label1099" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxReconciliationForeignWithholdingTaxes_en-US">Income Tax Reconciliation Foreign Withholding Taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1099" xlink:to="label1099" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignWithholdingTaxes" xlink:label="element1100" />
        <label xlink:type="resource" xlink:label="label1100" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxReconciliationForeignWithholdingTaxes_en-US">The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to total foreign withholding taxes.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1100" xlink:to="label1100" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignWithholdingTaxes" xlink:label="element1101" />
        <label xlink:type="resource" xlink:label="label1101" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxReconciliationForeignWithholdingTaxes_en-US">Foreign withholding taxes</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1101" xlink:to="label1101" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" xlink:label="element1102" />
        <label xlink:type="resource" xlink:label="label1102" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits_en-US">Income Tax Reconciliation International Losses Without Tax Benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1102" xlink:to="label1102" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" xlink:label="element1103" />
        <label xlink:type="resource" xlink:label="label1103" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits_en-US">The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to losses in international markets without tax benefits.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1103" xlink:to="label1103" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" xlink:label="element1104" />
        <label xlink:type="resource" xlink:label="label1104" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits_en-US">Losses in international markets without tax benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1104" xlink:to="label1104" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignBranchOperations" xlink:label="element1105" />
        <label xlink:type="resource" xlink:label="label1105" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxReconciliationForeignBranchOperations_en-US">Income Tax Reconciliation Foreign Branch Operations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1105" xlink:to="label1105" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignBranchOperations" xlink:label="element1106" />
        <label xlink:type="resource" xlink:label="label1106" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxReconciliationForeignBranchOperations_en-US">The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to income/loss of foreign branch operations.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1106" xlink:to="label1106" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationForeignBranchOperations" xlink:label="element1107" />
        <label xlink:type="resource" xlink:label="label1107" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxReconciliationForeignBranchOperations_en-US">(Income)/losses of foreign branch operations</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1107" xlink:to="label1107" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" xlink:label="element1108" />
        <label xlink:type="resource" xlink:label="label1108" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability_en-US">Income Tax Reconciliation Increase Decrease Deferred Tax Liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1108" xlink:to="label1108" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" xlink:label="element1109" />
        <label xlink:type="resource" xlink:label="label1109" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability_en-US">The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to changes in deferred tax liabilities, specifically from branch losses in the United Kingdom.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1109" xlink:to="label1109" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" xlink:label="element1110" />
        <label xlink:type="resource" xlink:label="label1110" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability_en-US">Increase in deferred tax liability - branch losses in UK</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1110" xlink:to="label1110" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision" xlink:label="element1111" />
        <label xlink:type="resource" xlink:label="label1111" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision_en-US">Income Tax Reconciliation Increase Canada CRA Tax Decision</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1111" xlink:to="label1111" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision" xlink:label="element1112" />
        <label xlink:type="resource" xlink:label="label1112" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision_en-US">The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to a Canada CRA tax decision.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1112" xlink:to="label1112" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision" xlink:label="element1113" />
        <label xlink:type="resource" xlink:label="label1113" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxReconciliationIncreaseCanadaCraTaxDecision_en-US">Canada CRA tax decision</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1113" xlink:to="label1113" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetsDepreciationAndAmortization" xlink:label="element1114" />
        <label xlink:type="resource" xlink:label="label1114" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredTaxAssetsDepreciationAndAmortization_en-US">Deferred Tax Assets Depreciation And Amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1114" xlink:to="label1114" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetsDepreciationAndAmortization" xlink:label="element1115" />
        <label xlink:type="resource" xlink:label="label1115" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredTaxAssetsDepreciationAndAmortization_en-US">The tax effect as of the balance sheet date of the amount of the estimated future tax deductions arising from future depreciation and amortization recognized under GAAP compared to depreciation and amortization recognized for income tax purposes, which can only be realized if sufficient tax-basis income is generated in future periods to enable the deduction to be taken.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1115" xlink:to="label1115" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetsDepreciationAndAmortization" xlink:label="element1116" />
        <label xlink:type="resource" xlink:label="label1116" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredTaxAssetsDepreciationAndAmortization_en-US">Depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1116" xlink:to="label1116" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" xlink:label="element1117" />
        <label xlink:type="resource" xlink:label="label1117" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_en-US">Deferred Tax Liabilities Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1117" xlink:to="label1117" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" xlink:label="element1118" />
        <label xlink:type="resource" xlink:label="label1118" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_en-US">The tax effect as of the balance sheet date of the amount of the estimated future tax expense arising from contract acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1118" xlink:to="label1118" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" xlink:label="element1119" />
        <label xlink:type="resource" xlink:label="label1119" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_en-US">Contract acquisition costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1119" xlink:to="label1119" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" xlink:label="element1120" />
        <label xlink:type="resource" xlink:label="label1120" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts_en-US">Contract acquisition costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1120" xlink:to="label1120" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" xlink:label="element1121" />
        <label xlink:type="resource" xlink:label="label1121" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_en-US">Deferred Tax Liabilities Future Subsidiary Losses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1121" xlink:to="label1121" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" xlink:label="element1122" />
        <label xlink:type="resource" xlink:label="label1122" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_en-US">The amount as of the balance sheet date of the estimated future tax effects attributable to the difference between the tax basis of future subsidiary losses and the basis of future subsidiary losses computed in accordance with generally accepted accounting principles. The basis difference will increase future taxable income when it reverses.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1122" xlink:to="label1122" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" xlink:label="element1123" />
        <label xlink:type="resource" xlink:label="label1123" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_en-US">Future losses in UK</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1123" xlink:to="label1123" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" xlink:label="element1124" />
        <label xlink:type="resource" xlink:label="label1124" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses_en-US">Future losses in UK</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1124" xlink:to="label1124" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearOne" xlink:label="element1125" />
        <label xlink:type="resource" xlink:label="label1125" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLossCarryForwardsExpirationDatesYearOne_en-US">Operating Loss Carry Forwards Expiration Dates Year One</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1125" xlink:to="label1125" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearOne" xlink:label="element1126" />
        <label xlink:type="resource" xlink:label="label1126" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLossCarryForwardsExpirationDatesYearOne_en-US">The expiration date of each operating loss carryforward one year from the balance sheet date included in total operating loss carryforwards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1126" xlink:to="label1126" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearOne" xlink:label="element1127" />
        <label xlink:type="resource" xlink:label="label1127" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OperatingLossCarryForwardsExpirationDatesYearOne_en-US">2015</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1127" xlink:to="label1127" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearTwo" xlink:label="element1128" />
        <label xlink:type="resource" xlink:label="label1128" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo_en-US">Operating Loss Carry Forwards Expiration Dates Year Two</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1128" xlink:to="label1128" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearTwo" xlink:label="element1129" />
        <label xlink:type="resource" xlink:label="label1129" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo_en-US">The expiration date of each operating loss carryforward two years from the balance sheet date included in total operating loss carryforwards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1129" xlink:to="label1129" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearTwo" xlink:label="element1130" />
        <label xlink:type="resource" xlink:label="label1130" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo_en-US">2016</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1130" xlink:to="label1130" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearThree" xlink:label="element1131" />
        <label xlink:type="resource" xlink:label="label1131" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLossCarryForwardsExpirationDatesYearThree_en-US">Operating Loss Carry Forwards Expiration Dates Year Three</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1131" xlink:to="label1131" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearThree" xlink:label="element1132" />
        <label xlink:type="resource" xlink:label="label1132" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLossCarryForwardsExpirationDatesYearThree_en-US">The expiration date of each operating loss carryforward three years from the balance sheet date included in total operating loss carryforwards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1132" xlink:to="label1132" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearThree" xlink:label="element1133" />
        <label xlink:type="resource" xlink:label="label1133" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OperatingLossCarryForwardsExpirationDatesYearThree_en-US">2017</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1133" xlink:to="label1133" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearFour" xlink:label="element1134" />
        <label xlink:type="resource" xlink:label="label1134" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLossCarryForwardsExpirationDatesYearFour_en-US">Operating Loss Carry Forwards Expiration Dates Year Four</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1134" xlink:to="label1134" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearFour" xlink:label="element1135" />
        <label xlink:type="resource" xlink:label="label1135" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLossCarryForwardsExpirationDatesYearFour_en-US">The expiration date of each operating loss carryforward four years from the balance sheet date included in total operating loss carryforwards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1135" xlink:to="label1135" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearFour" xlink:label="element1136" />
        <label xlink:type="resource" xlink:label="label1136" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OperatingLossCarryForwardsExpirationDatesYearFour_en-US">2018</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1136" xlink:to="label1136" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive" xlink:label="element1137" />
        <label xlink:type="resource" xlink:label="label1137" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive_en-US">Operating Loss Carry Forwards Expiration Dates Year After Five</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1137" xlink:to="label1137" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive" xlink:label="element1138" />
        <label xlink:type="resource" xlink:label="label1138" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive_en-US">The expiration date of each operating loss carryforward after five years from the balance sheet date included in total operating loss carryforwards.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1138" xlink:to="label1138" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive" xlink:label="element1139" />
        <label xlink:type="resource" xlink:label="label1139" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive_en-US">After 2018</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1139" xlink:to="label1139" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllTaxJurisdictionsMember" xlink:label="element1140" />
        <label xlink:type="resource" xlink:label="label1140" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AllTaxJurisdictionsMember_en-US">All Tax Jurisdictions [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1140" xlink:to="label1140" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllTaxJurisdictionsMember" xlink:label="element1141" />
        <label xlink:type="resource" xlink:label="label1141" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AllTaxJurisdictionsMember_en-US">Designated tax departments covering all tax jurisdictions where TeleTech conducts business.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1141" xlink:to="label1141" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllTaxJurisdictionsMember" xlink:label="element1142" />
        <label xlink:type="resource" xlink:label="label1142" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AllTaxJurisdictionsMember_en-US">All Tax Jurisdictions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1142" xlink:to="label1142" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="element1143" />
        <label xlink:type="resource" xlink:label="label1143" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_en-US">Grant Income Credited to Property Plant and Equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1143" xlink:to="label1143" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="element1144" />
        <label xlink:type="resource" xlink:label="label1144" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_en-US">Grant income recognized but no cash received that was offset against purchases of property, plant and equipment.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1144" xlink:to="label1144" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrantIncomeCreditedToPropertyPlantAndEquipment" xlink:label="element1145" />
        <label xlink:type="resource" xlink:label="label1145" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GrantIncomeCreditedToPropertyPlantAndEquipment_en-US">Grant income credited to property, plant and equipment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1145" xlink:to="label1145" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="element1146" />
        <label xlink:type="resource" xlink:label="label1146" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TechnologySolutionsGroupMember_en-US">Technology Solutions Group [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1146" xlink:to="label1146" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TechnologySolutionsGroupMember" xlink:label="element1147" />
        <label xlink:type="resource" xlink:label="label1147" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_TechnologySolutionsGroupMember_en-US">Acquisition of Technology Solutions Group.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1147" xlink:to="label1147" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PeppersAndRogersGroupMemberMember" xlink:label="element1148" />
        <label xlink:type="resource" xlink:label="label1148" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PeppersAndRogersGroupMemberMember_en-US">Peppers And Rogers Group Member [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1148" xlink:to="label1148" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PeppersAndRogersGroupMemberMember" xlink:label="element1149" />
        <label xlink:type="resource" xlink:label="label1149" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_PeppersAndRogersGroupMemberMember_en-US">Acquisition of Peppers and Rogers Group.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1149" xlink:to="label1149" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="element1150" />
        <label xlink:type="resource" xlink:label="label1150" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_en-US">Allowance for Doubtful Accounts Receivable Rollforward Balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1150" xlink:to="label1150" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="element1151" />
        <label xlink:type="resource" xlink:label="label1151" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_en-US">For an unclassified balance sheet, a valuation allowance for receivables due a company that are expected to be uncollectible.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1151" xlink:to="label1151" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="element1152" />
        <label xlink:type="resource" xlink:label="label1152" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_en-US">Balance, beginning of year</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1152" xlink:to="label1152" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" xlink:label="element1153" />
        <label xlink:type="resource" xlink:label="label1153" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance_en-US">Balance, end of year</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1153" xlink:to="label1153" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" xlink:label="element1154" />
        <label xlink:type="resource" xlink:label="label1154" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts_en-US">Effect Of Foreign Currency Allowance For Doubtful Accounts</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1154" xlink:to="label1154" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" xlink:label="element1155" />
        <label xlink:type="resource" xlink:label="label1155" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts_en-US">Impact of foreign currency related to the rollforward of allowance for doubtful accounts between periods.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1155" xlink:to="label1155" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" xlink:label="element1156" />
        <label xlink:type="resource" xlink:label="label1156" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts_en-US">Effect of foreign currency</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1156" xlink:to="label1156" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClientMember" xlink:label="element1157" />
        <label xlink:type="resource" xlink:label="label1157" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ClientMember_en-US">Client A [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1157" xlink:to="label1157" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClientMember" xlink:label="element1158" />
        <label xlink:type="resource" xlink:label="label1158" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ClientMember_en-US">Telecommunications client identified as major client that meets definition of significant client.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1158" xlink:to="label1158" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClientMember" xlink:label="element1159" />
        <label xlink:type="resource" xlink:label="label1159" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ClientMember_en-US">Telecommunications Client [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1159" xlink:to="label1159" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EntityWideAccountsReceivableMajorCustomerAmount" xlink:label="element1160" />
        <label xlink:type="resource" xlink:label="label1160" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EntityWideAccountsReceivableMajorCustomerAmount_en-US">Entity Wide Accounts Receivable Major Customer Amount</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1160" xlink:to="label1160" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EntityWideAccountsReceivableMajorCustomerAmount" xlink:label="element1161" />
        <label xlink:type="resource" xlink:label="label1161" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EntityWideAccountsReceivableMajorCustomerAmount_en-US">Amount of accounts receivable balance from revenue generated from a single external customer that accounts for 10 percent or more of an entity's revenues.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1161" xlink:to="label1161" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EntityWideAccountsReceivableMajorCustomerAmount" xlink:label="element1162" />
        <label xlink:type="resource" xlink:label="label1162" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EntityWideAccountsReceivableMajorCustomerAmount_en-US">Accounts receivable amount from major customer</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1162" xlink:to="label1162" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnamortizedSoftwareDevelopmentCosts" xlink:label="element1163" />
        <label xlink:type="resource" xlink:label="label1163" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_UnamortizedSoftwareDevelopmentCosts_en-US">Unamortized Software Development Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1163" xlink:to="label1163" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnamortizedSoftwareDevelopmentCosts" xlink:label="element1164" />
        <label xlink:type="resource" xlink:label="label1164" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_UnamortizedSoftwareDevelopmentCosts_en-US">The cost of software development cost as of a certain balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1164" xlink:to="label1164" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnamortizedSoftwareDevelopmentCosts" xlink:label="element1165" />
        <label xlink:type="resource" xlink:label="label1165" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_UnamortizedSoftwareDevelopmentCosts_en-US">Unamortized software development costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1165" xlink:to="label1165" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1166" />
        <label xlink:type="resource" xlink:label="label1166" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">Fair Value Determination Goodwill Reporting Fair Value Not Substantially In Excess Of Carrying Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1166" xlink:to="label1166" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1167" />
        <label xlink:type="resource" xlink:label="label1167" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">Description of how the fair value of the goodwill of the reporting unit was determined for goodwill valuation purposes when reporting unit .</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1167" xlink:to="label1167" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1168" />
        <label xlink:type="resource" xlink:label="label1168" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">Method used to calculate fair value of reporting unit that has goodwill at risk</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1168" xlink:to="label1168" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1169" />
        <label xlink:type="resource" xlink:label="label1169" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">Goodwill Amount Reporting Unit Where Fair Value Not Substantially In Excess Of Carrying Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1169" xlink:to="label1169" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1170" />
        <label xlink:type="resource" xlink:label="label1170" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">The amount of goodwill associated with reporting units where the fair value is not in substantial excess of carrying value. In other words, this amount represents goodwill that is at risk.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1170" xlink:to="label1170" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue" xlink:label="element1171" />
        <label xlink:type="resource" xlink:label="label1171" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue_en-US">Goodwill amount of reporting units where fair value is not substantially in excess of carrying value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1171" xlink:to="label1171" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk" xlink:label="element1172" />
        <label xlink:type="resource" xlink:label="label1172" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk_en-US">Goodwill Fair Value In Excess Of Carrying Value Expressed As Percentage For Goodwill At Risk</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1172" xlink:to="label1172" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk" xlink:label="element1173" />
        <label xlink:type="resource" xlink:label="label1173" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk_en-US">The percentage of fair value in excess of carrying value for reporting units where goodwill is at risk of being impaired.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1173" xlink:to="label1173" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk" xlink:label="element1174" />
        <label xlink:type="resource" xlink:label="label1174" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk_en-US">Fair value of a reporting unit in excess of carrying value expressed as a percentage</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1174" xlink:to="label1174" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsGross" xlink:label="element1175" />
        <label xlink:type="resource" xlink:label="label1175" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContractAcquisitionCostsGross_en-US">Contract Acquisition Costs Gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1175" xlink:to="label1175" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsGross" xlink:label="element1176" />
        <label xlink:type="resource" xlink:label="label1176" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ContractAcquisitionCostsGross_en-US">Gross value of contract acquisition costs that are currently being amortized.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1176" xlink:to="label1176" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContractAcquisitionCostsGross" xlink:label="element1177" />
        <label xlink:type="resource" xlink:label="label1177" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ContractAcquisitionCostsGross_en-US">Contract acquisition costs, gross</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1177" xlink:to="label1177" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="element1178" />
        <label xlink:type="resource" xlink:label="label1178" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedAmortizationContractAcquisitionCosts_en-US">Accumulated Amortization Contract Acquisition Costs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1178" xlink:to="label1178" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="element1179" />
        <label xlink:type="resource" xlink:label="label1179" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AccumulatedAmortizationContractAcquisitionCosts_en-US">Accumulated amortization of contract acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1179" xlink:to="label1179" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="element1180" />
        <label xlink:type="resource" xlink:label="label1180" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_AccumulatedAmortizationContractAcquisitionCosts_en-US">Less: Accumulated amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1180" xlink:to="label1180" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedAmortizationContractAcquisitionCosts" xlink:label="element1181" />
        <label xlink:type="resource" xlink:label="label1181" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_ttec_AccumulatedAmortizationContractAcquisitionCosts_en-US">Less: Accumulated amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1181" xlink:to="label1181" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear1" xlink:label="element1182" />
        <label xlink:type="resource" xlink:label="label1182" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FutureAmortizationContractAcquisitionCostsYear1_en-US">Future Amortization Contract Acquisition Costs Year 1</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1182" xlink:to="label1182" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear1" xlink:label="element1183" />
        <label xlink:type="resource" xlink:label="label1183" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FutureAmortizationContractAcquisitionCostsYear1_en-US">Amortization of contract acquisition costs - 1 year from current balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1183" xlink:to="label1183" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear1" xlink:label="element1184" />
        <label xlink:type="resource" xlink:label="label1184" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FutureAmortizationContractAcquisitionCostsYear1_en-US">2015</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1184" xlink:to="label1184" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear2" xlink:label="element1185" />
        <label xlink:type="resource" xlink:label="label1185" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FutureAmortizationContractAcquisitionCostsYear2_en-US">Future Amortization Contract Acquisition Costs Year 2</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1185" xlink:to="label1185" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear2" xlink:label="element1186" />
        <label xlink:type="resource" xlink:label="label1186" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FutureAmortizationContractAcquisitionCostsYear2_en-US">Amortization of contract acquisition costs - 2 years from current balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1186" xlink:to="label1186" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear2" xlink:label="element1187" />
        <label xlink:type="resource" xlink:label="label1187" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FutureAmortizationContractAcquisitionCostsYear2_en-US">2016</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1187" xlink:to="label1187" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear3" xlink:label="element1188" />
        <label xlink:type="resource" xlink:label="label1188" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FutureAmortizationContractAcquisitionCostsYear3_en-US">Future Amortization Contract Acquisition Costs Year 3</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1188" xlink:to="label1188" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear3" xlink:label="element1189" />
        <label xlink:type="resource" xlink:label="label1189" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FutureAmortizationContractAcquisitionCostsYear3_en-US">Amortization of contract acquisition costs - 3 years from current balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1189" xlink:to="label1189" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsYear3" xlink:label="element1190" />
        <label xlink:type="resource" xlink:label="label1190" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FutureAmortizationContractAcquisitionCostsYear3_en-US">2017</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1190" xlink:to="label1190" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsTotal" xlink:label="element1191" />
        <label xlink:type="resource" xlink:label="label1191" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FutureAmortizationContractAcquisitionCostsTotal_en-US">Future Amortization Contract Acquisition Costs Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1191" xlink:to="label1191" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsTotal" xlink:label="element1192" />
        <label xlink:type="resource" xlink:label="label1192" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FutureAmortizationContractAcquisitionCostsTotal_en-US">The aggregate estimated amortization expense for succeeding fiscal years for contract acquisition costs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1192" xlink:to="label1192" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsTotal" xlink:label="element1193" />
        <label xlink:type="resource" xlink:label="label1193" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FutureAmortizationContractAcquisitionCostsTotal_en-US">Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1193" xlink:to="label1193" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FutureAmortizationContractAcquisitionCostsTotal" xlink:label="element1194" />
        <label xlink:type="resource" xlink:label="label1194" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_FutureAmortizationContractAcquisitionCostsTotal_en-US">Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1194" xlink:to="label1194" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="element1195" />
        <label xlink:type="resource" xlink:label="label1195" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_en-US">Finite Lived And Indefinite Lived Intangible Assets [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1195" xlink:to="label1195" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems" xlink:label="element1196" />
        <label xlink:type="resource" xlink:label="label1196" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1196" xlink:to="label1196" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="element1197" />
        <label xlink:type="resource" xlink:label="label1197" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_en-US">Finite Lived And Indefinite Lived Intangible Assets Balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1197" xlink:to="label1197" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="element1198" />
        <label xlink:type="resource" xlink:label="label1198" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_en-US">Carrying amount of finite-lived and indefinite-lived assets (excluding financial assets) that lack physical substance, excluding goodwill.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1198" xlink:to="label1198" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="element1199" />
        <label xlink:type="resource" xlink:label="label1199" xlink:role="http://www.xbrl.org/2003/role/periodStartLabel" xml:lang="en-US" id="periodStart_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_en-US">Beginning balance, other intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1199" xlink:to="label1199" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="element1200" />
        <label xlink:type="resource" xlink:label="label1200" xlink:role="http://www.xbrl.org/2003/role/periodEndLabel" xml:lang="en-US" id="periodEnd_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_en-US">Ending balance, other intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1200" xlink:to="label1200" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" xlink:label="element1201" />
        <label xlink:type="resource" xlink:label="label1201" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance_en-US">Other intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1201" xlink:to="label1201" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAmortizationAndImpairment" xlink:label="element1202" />
        <label xlink:type="resource" xlink:label="label1202" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsAmortizationAndImpairment_en-US">Other Intangible Assets Amortization And Impairment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1202" xlink:to="label1202" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAmortizationAndImpairment" xlink:label="element1203" />
        <label xlink:type="resource" xlink:label="label1203" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherIntangibleAssetsAmortizationAndImpairment_en-US">Amortization and impairment recognized during the period related to all intangible assets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1203" xlink:to="label1203" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAmortizationAndImpairment" xlink:label="element1204" />
        <label xlink:type="resource" xlink:label="label1204" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherIntangibleAssetsAmortizationAndImpairment_en-US">Amortization and Impairment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1204" xlink:to="label1204" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" xlink:label="element1205" />
        <label xlink:type="resource" xlink:label="label1205" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals_en-US">Other Intangible Assets Acquisitions And Disposals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1205" xlink:to="label1205" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" xlink:label="element1206" />
        <label xlink:type="resource" xlink:label="label1206" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals_en-US">The acquisition or disposal of intangible assets during a particular period.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1206" xlink:to="label1206" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" xlink:label="element1207" />
        <label xlink:type="resource" xlink:label="label1207" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals_en-US">Acquisitions or Disposals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1207" xlink:to="label1207" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsEffectOfForeignCurrency" xlink:label="element1208" />
        <label xlink:type="resource" xlink:label="label1208" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsEffectOfForeignCurrency_en-US">Other Intangible Assets Effect Of Foreign Currency</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1208" xlink:to="label1208" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsEffectOfForeignCurrency" xlink:label="element1209" />
        <label xlink:type="resource" xlink:label="label1209" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherIntangibleAssetsEffectOfForeignCurrency_en-US">The impact of foreign currency on intangible asset balances when completing the rollforward from one period to the next.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1209" xlink:to="label1209" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsEffectOfForeignCurrency" xlink:label="element1210" />
        <label xlink:type="resource" xlink:label="label1210" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherIntangibleAssetsEffectOfForeignCurrency_en-US">Effect of Foreign Currency</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1210" xlink:to="label1210" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="element1211" />
        <label xlink:type="resource" xlink:label="label1211" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_en-US">Schedule Of Finite Lived And Indefinite Lived Intangible Assets [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1211" xlink:to="label1211" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable" xlink:label="element1212" />
        <label xlink:type="resource" xlink:label="label1212" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsTable_en-US">Schedule of assets, excluding financial assets and goodwill, lacking physical substance either indefinite-lived or finite lived.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1212" xlink:to="label1212" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="element1213" />
        <label xlink:type="resource" xlink:label="label1213" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_en-US">Finite Lived And Indefinite Lived Intangible Assets By Major Class [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1213" xlink:to="label1213" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis" xlink:label="element1214" />
        <label xlink:type="resource" xlink:label="label1214" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis_en-US">Information by major type or class of finite-lived and indefinite-lived intangible assets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1214" xlink:to="label1214" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="element1215" />
        <label xlink:type="resource" xlink:label="label1215" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_en-US">Finite Lived And Indefinite Lived Intangible Assets Major Class Name Member [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1215" xlink:to="label1215" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain" xlink:label="element1216" />
        <label xlink:type="resource" xlink:label="label1216" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsMajorClassNameMemberDomain_en-US">The major class of finite-lived and indefinite-lived intangible asset (for example, patents, trademarks, copyrights, etc.) A major class is composed of intangible assets that can be grouped together because they are similar, either by their nature or by their use in the operations of a company.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1216" xlink:to="label1216" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerRelationshipsAccumulatedAmortizationMember" xlink:label="element1217" />
        <label xlink:type="resource" xlink:label="label1217" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CustomerRelationshipsAccumulatedAmortizationMember_en-US">Customer Relationships Accumulated Amortization [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1217" xlink:to="label1217" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerRelationshipsAccumulatedAmortizationMember" xlink:label="element1218" />
        <label xlink:type="resource" xlink:label="label1218" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CustomerRelationshipsAccumulatedAmortizationMember_en-US">Accumulated amortization balance related to customer relationships.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1218" xlink:to="label1218" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CustomerRelationshipsAccumulatedAmortizationMember" xlink:label="element1219" />
        <label xlink:type="resource" xlink:label="label1219" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CustomerRelationshipsAccumulatedAmortizationMember_en-US">Customer relationships - accumulated amortization [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1219" xlink:to="label1219" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAccumulatedAmortizationMember" xlink:label="element1220" />
        <label xlink:type="resource" xlink:label="label1220" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIntangibleAssetsAccumulatedAmortizationMember_en-US">Other Intangible Assets Accumulated Amortization [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1220" xlink:to="label1220" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAccumulatedAmortizationMember" xlink:label="element1221" />
        <label xlink:type="resource" xlink:label="label1221" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherIntangibleAssetsAccumulatedAmortizationMember_en-US">Accumulated amortization of other intangible assets, which includes accumulated amortization of all finite-lived intangible assets excluding customer relationships.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1221" xlink:to="label1221" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIntangibleAssetsAccumulatedAmortizationMember" xlink:label="element1222" />
        <label xlink:type="resource" xlink:label="label1222" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherIntangibleAssetsAccumulatedAmortizationMember_en-US">Other intangible assets - accumulated amortization [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1222" xlink:to="label1222" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="element1223" />
        <label xlink:type="resource" xlink:label="label1223" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_WeightedAverageUsefulLifeLineItems_en-US">Weighted Average Useful Life [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1223" xlink:to="label1223" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageUsefulLifeLineItems" xlink:label="element1224" />
        <label xlink:type="resource" xlink:label="label1224" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_WeightedAverageUsefulLifeLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1224" xlink:to="label1224" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringReserveAxis" xlink:label="element1225" />
        <label xlink:type="resource" xlink:label="label1225" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RestructuringReserveAxis_en-US">Restructuring Reserve [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1225" xlink:to="label1225" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringReserveAxis" xlink:label="element1226" />
        <label xlink:type="resource" xlink:label="label1226" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RestructuringReserveAxis_en-US">Restructuring reserve only and included for disclosure around restructuring related to specific country.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1226" xlink:to="label1226" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseByTypeAxis" xlink:label="element1227" />
        <label xlink:type="resource" xlink:label="label1227" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLeaseByTypeAxis_en-US">Operating Lease By Type [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1227" xlink:to="label1227" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseByTypeAxis" xlink:label="element1228" />
        <label xlink:type="resource" xlink:label="label1228" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLeaseByTypeAxis_en-US">Operating lease by type (i.e. lease and sublease).</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1228" xlink:to="label1228" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseTypeDomain" xlink:label="element1229" />
        <label xlink:type="resource" xlink:label="label1229" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLeaseTypeDomain_en-US">Operating Lease Type [Domain]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1229" xlink:to="label1229" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeaseTypeDomain" xlink:label="element1230" />
        <label xlink:type="resource" xlink:label="label1230" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLeaseTypeDomain_en-US">Categories of operating lease types that help identify when lease payments are made or received.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1230" xlink:to="label1230" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeasesMember" xlink:label="element1231" />
        <label xlink:type="resource" xlink:label="label1231" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OperatingLeasesMember_en-US">Operating Leases [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1231" xlink:to="label1231" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OperatingLeasesMember" xlink:label="element1232" />
        <label xlink:type="resource" xlink:label="label1232" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OperatingLeasesMember_en-US">Operating lease member for disclosure of future minimum lease payments.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1232" xlink:to="label1232" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubleaseIncomeMember" xlink:label="element1233" />
        <label xlink:type="resource" xlink:label="label1233" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SubleaseIncomeMember_en-US">Sublease Income [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1233" xlink:to="label1233" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubleaseIncomeMember" xlink:label="element1234" />
        <label xlink:type="resource" xlink:label="label1234" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SubleaseIncomeMember_en-US">Sub-lease income member for disclosure of future minimum rental payments.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1234" xlink:to="label1234" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="element1235" />
        <label xlink:type="resource" xlink:label="label1235" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AssetRetirementObligationLineItems_en-US">Asset Retirement Obligation [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1235" xlink:to="label1235" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AssetRetirementObligationLineItems" xlink:label="element1236" />
        <label xlink:type="resource" xlink:label="label1236" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AssetRetirementObligationLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1236" xlink:to="label1236" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="element1237" />
        <label xlink:type="resource" xlink:label="label1237" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_en-US">Accumulated Other Comprehensive Income Loss Income Statement Classification [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1237" xlink:to="label1237" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable" xlink:label="element1238" />
        <label xlink:type="resource" xlink:label="label1238" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AccumulatedOtherComprehensiveIncomeLossIncomeStatementClassificationTable_en-US">Schedule reflecting the movement in accumulated other comprehensive income.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1238" xlink:to="label1238" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis" xlink:label="element1239" />
        <label xlink:type="resource" xlink:label="label1239" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_en-US">Components of Accumulated Other Comprehensive Income Loss [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1239" xlink:to="label1239" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis" xlink:label="element1240" />
        <label xlink:type="resource" xlink:label="label1240" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis_en-US">Information by scenario to be reported in the rollforward of accumulated other comprehensive income.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1240" xlink:to="label1240" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember" xlink:label="element1241" />
        <label xlink:type="resource" xlink:label="label1241" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember_en-US">Other Accumulated Other Comprehensive Income Loss [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1241" xlink:to="label1241" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember" xlink:label="element1242" />
        <label xlink:type="resource" xlink:label="label1242" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember_en-US">Other balances included in accumulated other comprehensive income (i.e. pensions).</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1242" xlink:to="label1242" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember" xlink:label="element1243" />
        <label xlink:type="resource" xlink:label="label1243" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember_en-US">Other [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1243" xlink:to="label1243" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element1244" />
        <label xlink:type="resource" xlink:label="label1244" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Other, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1244" xlink:to="label1244" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element1245" />
        <label xlink:type="resource" xlink:label="label1245" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Other Other Comprehensive Income Net Of Tax Including Portion Attributable To Noncontrolling Interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1245" xlink:to="label1245" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element1246" />
        <label xlink:type="resource" xlink:label="label1246" xlink:role="http://www.xbrl.org/2003/role/totalLabel" xml:lang="en-US" id="total_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Total comprehensive income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1246" xlink:to="label1246" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" xlink:label="element1247" />
        <label xlink:type="resource" xlink:label="label1247" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest_en-US">Net of tax amount, the change in accumulated other comprehensive income related to other transactions that flow through other comprehensive income (i.e. pensions).</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1247" xlink:to="label1247" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WeightedAverageContractTermInYearsAbstract" xlink:label="element1248" />
        <label xlink:type="resource" xlink:label="label1248" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_WeightedAverageContractTermInYearsAbstract_en-US">Weighted Average Contract Term In Years [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1248" xlink:to="label1248" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AggregateIntrinsicValueAbstract" xlink:label="element1249" />
        <label xlink:type="resource" xlink:label="label1249" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AggregateIntrinsicValueAbstract_en-US">Aggregate Intrinsic Value [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1249" xlink:to="label1249" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" xlink:label="element1250" />
        <label xlink:type="resource" xlink:label="label1250" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Vested In Period Total Intrinsic Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1250" xlink:to="label1250" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" xlink:label="element1251" />
        <label xlink:type="resource" xlink:label="label1251" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue_en-US">The total accumulated intrinsic value of equity-based payment equity instruments, excluding stock (or unit) options, that vested during the reporting period as calculated by applying the disclosed pricing methodology.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1251" xlink:to="label1251" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" xlink:label="element1252" />
        <label xlink:type="resource" xlink:label="label1252" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue_en-US">Intrinsic Value of RSUs Vested</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1252" xlink:to="label1252" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue" xlink:label="element1253" />
        <label xlink:type="resource" xlink:label="label1253" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue_en-US">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested In Period Total Intrinsic Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1253" xlink:to="label1253" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue" xlink:label="element1254" />
        <label xlink:type="resource" xlink:label="label1254" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue_en-US">The total accumulated intrinsic value of nonvested awards on equity-based plans excluding option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, revenue or profit achievement stock award plan) for which the employer is contingently obligated to issue equity instruments or transfer assets to an employee who has not yet satisfied service or performance criteria necessary to gain title to proceeds from the sale of the award or underlying shares or units, as calculated by applying the disclosed pricing methodology.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1254" xlink:to="label1254" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue" xlink:label="element1255" />
        <label xlink:type="resource" xlink:label="label1255" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue_en-US">Intrinsic Value of Non-Vested RSUs</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1255" xlink:to="label1255" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAuthorizedShareRepurhcaseAllowance" xlink:label="element1256" />
        <label xlink:type="resource" xlink:label="label1256" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CumulativeAuthorizedShareRepurhcaseAllowance_en-US">Cumulative Authorized Share Repurhcase Allowance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1256" xlink:to="label1256" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAuthorizedShareRepurhcaseAllowance" xlink:label="element1257" />
        <label xlink:type="resource" xlink:label="label1257" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CumulativeAuthorizedShareRepurhcaseAllowance_en-US">The cumulative authorized repurchase allowance under the stock repurchase program approved by the Board of Directors.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1257" xlink:to="label1257" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RemainingAllowanceStockRepurchaseProgram" xlink:label="element1258" />
        <label xlink:type="resource" xlink:label="label1258" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RemainingAllowanceStockRepurchaseProgram_en-US">Remaining Allowance Stock Repurchase Program</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1258" xlink:to="label1258" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RemainingAllowanceStockRepurchaseProgram" xlink:label="element1259" />
        <label xlink:type="resource" xlink:label="label1259" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RemainingAllowanceStockRepurchaseProgram_en-US">The remaining allowance under the stock repurchase program approved by the Board of Directors.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1259" xlink:to="label1259" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AvionMember" xlink:label="element1260" />
        <label xlink:type="resource" xlink:label="label1260" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AvionMember_en-US">Avion [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1260" xlink:to="label1260" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AvionMember" xlink:label="element1261" />
        <label xlink:type="resource" xlink:label="label1261" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AvionMember_en-US">Avion is a company that is owned entirely by the TeleTech CEO and majority shareholder.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1261" xlink:to="label1261" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessControlsMember" xlink:label="element1262" />
        <label xlink:type="resource" xlink:label="label1262" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessControlsMember_en-US">Business Controls [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1262" xlink:to="label1262" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessControlsMember" xlink:label="element1263" />
        <label xlink:type="resource" xlink:label="label1263" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessControlsMember_en-US">The majority owner of Business Controls is a company that is 100% owned by the CEO and majority shareholder of TeleTech.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1263" xlink:to="label1263" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LenderLiveMember" xlink:label="element1264" />
        <label xlink:type="resource" xlink:label="label1264" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LenderLiveMember_en-US">Lender Live [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1264" xlink:to="label1264" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LenderLiveMember" xlink:label="element1265" />
        <label xlink:type="resource" xlink:label="label1265" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LenderLiveMember_en-US">Lender Live is a company that is owned by one of the board of directors of TeleTech.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1265" xlink:to="label1265" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_HealthAndDentalInsurance" xlink:label="element1266" />
        <label xlink:type="resource" xlink:label="label1266" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_HealthAndDentalInsurance_en-US">Health and Dental Insurance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1266" xlink:to="label1266" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_HealthAndDentalInsurance" xlink:label="element1267" />
        <label xlink:type="resource" xlink:label="label1267" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_HealthAndDentalInsurance_en-US">Carrying value as of the balance sheet date of obgliations and payables pertaining to employee health and dental insurance claims.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1267" xlink:to="label1267" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_HealthAndDentalInsurance" xlink:label="element1268" />
        <label xlink:type="resource" xlink:label="label1268" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_HealthAndDentalInsurance_en-US">Employee health and dental insurance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1268" xlink:to="label1268" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherGeneralLiabilityInsurance" xlink:label="element1269" />
        <label xlink:type="resource" xlink:label="label1269" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherGeneralLiabilityInsurance_en-US">Other General Liability Insurance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1269" xlink:to="label1269" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherGeneralLiabilityInsurance" xlink:label="element1270" />
        <label xlink:type="resource" xlink:label="label1270" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherGeneralLiabilityInsurance_en-US">Carrying value as of the balance sheet date of obligations and payables pertaining to other general liability insurance claims.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1270" xlink:to="label1270" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherGeneralLiabilityInsurance" xlink:label="element1271" />
        <label xlink:type="resource" xlink:label="label1271" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherGeneralLiabilityInsurance_en-US">Other insurance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1271" xlink:to="label1271" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionOfEmployeeRelatedExpense" xlink:label="element1272" />
        <label xlink:type="resource" xlink:label="label1272" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ReductionOfEmployeeRelatedExpense_en-US">Reduction of Employee Related Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1272" xlink:to="label1272" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionOfEmployeeRelatedExpense" xlink:label="element1273" />
        <label xlink:type="resource" xlink:label="label1273" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ReductionOfEmployeeRelatedExpense_en-US">Amount of reduction to employee related expenses related to changes in estimate from authoritative rulings in foreign countries.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1273" xlink:to="label1273" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionOfEmployeeRelatedExpense" xlink:label="element1274" />
        <label xlink:type="resource" xlink:label="label1274" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ReductionOfEmployeeRelatedExpense_en-US">Reduction in Employee Related Expenses from Change in Estimate</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1274" xlink:to="label1274" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnrecognizedTaxBenefitsDecreasesTotal" xlink:label="element1275" />
        <label xlink:type="resource" xlink:label="label1275" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_UnrecognizedTaxBenefitsDecreasesTotal_en-US">Unrecognized Tax Benefits Decreases Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1275" xlink:to="label1275" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnrecognizedTaxBenefitsDecreasesTotal" xlink:label="element1276" />
        <label xlink:type="resource" xlink:label="label1276" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_UnrecognizedTaxBenefitsDecreasesTotal_en-US">The gross amount of decreases in tax expense related to the release of uncertain tax positions in total.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1276" xlink:to="label1276" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_UnrecognizedTaxBenefitsDecreasesTotal" xlink:label="element1277" />
        <label xlink:type="resource" xlink:label="label1277" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_UnrecognizedTaxBenefitsDecreasesTotal_en-US">Benefit to Income Taxes from Relase of Uncertain Tax Positions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1277" xlink:to="label1277" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReturnToProvisionAdjustments" xlink:label="element1278" />
        <label xlink:type="resource" xlink:label="label1278" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ReturnToProvisionAdjustments_en-US">Return to Provision Adjustments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1278" xlink:to="label1278" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReturnToProvisionAdjustments" xlink:label="element1279" />
        <label xlink:type="resource" xlink:label="label1279" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ReturnToProvisionAdjustments_en-US">The total net benefit to income tax rexpense related to return to provision adjustments made in a particular period.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1279" xlink:to="label1279" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReturnToProvisionAdjustments" xlink:label="element1280" />
        <label xlink:type="resource" xlink:label="label1280" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ReturnToProvisionAdjustments_en-US">Benefit to Income Taxes Related to Return to Provision Adjustments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1280" xlink:to="label1280" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRelatedToRestructuringCharges" xlink:label="element1281" />
        <label xlink:type="resource" xlink:label="label1281" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TaxBenefitRelatedToRestructuringCharges_en-US">Tax Benefit Related to Restructuring Charges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1281" xlink:to="label1281" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRelatedToRestructuringCharges" xlink:label="element1282" />
        <label xlink:type="resource" xlink:label="label1282" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_TaxBenefitRelatedToRestructuringCharges_en-US">The net tax benefit associated with restructuring charges taken during a particular period.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1282" xlink:to="label1282" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxBenefitRelatedToRestructuringCharges" xlink:label="element1283" />
        <label xlink:type="resource" xlink:label="label1283" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_TaxBenefitRelatedToRestructuringCharges_en-US">Benefit to Income Taxes Related to Restructuring Charges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1283" xlink:to="label1283" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionToVariableIncentiveCompensation" xlink:label="element1284" />
        <label xlink:type="resource" xlink:label="label1284" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ReductionToVariableIncentiveCompensation_en-US">Reduction to Variable Incentive Compensation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1284" xlink:to="label1284" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionToVariableIncentiveCompensation" xlink:label="element1285" />
        <label xlink:type="resource" xlink:label="label1285" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ReductionToVariableIncentiveCompensation_en-US">Amount of reduction to expense associated with a change in estimate of meeting certain variable compensation plan targets (i.e. bonuses).</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1285" xlink:to="label1285" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReductionToVariableIncentiveCompensation" xlink:label="element1286" />
        <label xlink:type="resource" xlink:label="label1286" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ReductionToVariableIncentiveCompensation_en-US">Reduction in Variable Incentive Compensation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1286" xlink:to="label1286" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling" xlink:label="element1287" />
        <label xlink:type="resource" xlink:label="label1287" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling_en-US">Income Tax Expense Canada Revenue Agency Ruling</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1287" xlink:to="label1287" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling" xlink:label="element1288" />
        <label xlink:type="resource" xlink:label="label1288" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling_en-US">Income tax expense (benefit) recognized during the period related to an unfavorable/favorable ruling from the Canada Revenue Agency.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1288" xlink:to="label1288" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling" xlink:label="element1289" />
        <label xlink:type="resource" xlink:label="label1289" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxExpenseCanadaRevenueAgencyRuling_en-US">Impact to Provision for Income Taxes Related to Canadian Revenue Agency</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1289" xlink:to="label1289" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims" xlink:label="element1290" />
        <label xlink:type="resource" xlink:label="label1290" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims_en-US">Income Tax Benefit Internal Revenue Service Refund Claims</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1290" xlink:to="label1290" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims" xlink:label="element1291" />
        <label xlink:type="resource" xlink:label="label1291" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims_en-US">Income tax benefit recognized during the period related to a favorable ruling from the IRS for prior year refund claims.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1291" xlink:to="label1291" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims" xlink:label="element1292" />
        <label xlink:type="resource" xlink:label="label1292" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxBenefitInternalRevenueServiceRefundClaims_en-US">Benefit to Income Taxes Related to IRS Tax Refund Claims</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1292" xlink:to="label1292" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitFromForeignEarningsRepatriation" xlink:label="element1293" />
        <label xlink:type="resource" xlink:label="label1293" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxBenefitFromForeignEarningsRepatriation_en-US">Income Tax Benefit From Foreign Earnings Repatriation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1293" xlink:to="label1293" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitFromForeignEarningsRepatriation" xlink:label="element1294" />
        <label xlink:type="resource" xlink:label="label1294" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxBenefitFromForeignEarningsRepatriation_en-US">The amount of income tax benefit taken in a particular period arising from foreign earnings repatriation.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1294" xlink:to="label1294" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxBenefitFromForeignEarningsRepatriation" xlink:label="element1295" />
        <label xlink:type="resource" xlink:label="label1295" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxBenefitFromForeignEarningsRepatriation_en-US">Benefit to Income Taxes Related to Foreign Earnings Repatriation</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1295" xlink:to="label1295" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExaminationYearsUnderExamination1" xlink:label="element1296" />
        <label xlink:type="resource" xlink:label="label1296" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxExaminationYearsUnderExamination1_en-US">Income Tax Examination Years Under Examination1</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1296" xlink:to="label1296" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExaminationYearsUnderExamination1" xlink:label="element1297" />
        <label xlink:type="resource" xlink:label="label1297" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxExaminationYearsUnderExamination1_en-US">The tax year(s) being audited in connection with the income tax examination.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1297" xlink:to="label1297" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxExaminationYearsUnderExamination1" xlink:label="element1298" />
        <label xlink:type="resource" xlink:label="label1298" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_IncomeTaxExaminationYearsUnderExamination1_en-US">Tax Years Ended</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1298" xlink:to="label1298" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ArgentinaMember" xlink:label="element1299" />
        <label xlink:type="resource" xlink:label="label1299" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ArgentinaMember_en-US">Argentina [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1299" xlink:to="label1299" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ArgentinaMember" xlink:label="element1300" />
        <label xlink:type="resource" xlink:label="label1300" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ArgentinaMember_en-US">Argentina location.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1300" xlink:to="label1300" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BrazilMember" xlink:label="element1301" />
        <label xlink:type="resource" xlink:label="label1301" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BrazilMember_en-US">Brazil [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1301" xlink:to="label1301" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BrazilMember" xlink:label="element1302" />
        <label xlink:type="resource" xlink:label="label1302" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BrazilMember_en-US">Brazil location.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1302" xlink:to="label1302" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_MexicoMember" xlink:label="element1303" />
        <label xlink:type="resource" xlink:label="label1303" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_MexicoMember_en-US">Mexico [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1303" xlink:to="label1303" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_MexicoMember" xlink:label="element1304" />
        <label xlink:type="resource" xlink:label="label1304" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_MexicoMember_en-US">Mexico location.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1304" xlink:to="label1304" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetNetLineItems" xlink:label="element1305" />
        <label xlink:type="resource" xlink:label="label1305" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredTaxAssetNetLineItems_en-US">Deferred Tax Asset Net [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1305" xlink:to="label1305" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxAssetNetLineItems" xlink:label="element1306" />
        <label xlink:type="resource" xlink:label="label1306" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredTaxAssetNetLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1306" xlink:to="label1306" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxNarrativeTable" xlink:label="element1307" />
        <label xlink:type="resource" xlink:label="label1307" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IncomeTaxNarrativeTable_en-US">Income Tax Narrative [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1307" xlink:to="label1307" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IncomeTaxNarrativeTable" xlink:label="element1308" />
        <label xlink:type="resource" xlink:label="label1308" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IncomeTaxNarrativeTable_en-US">A summary of dimensions applicable to income tax disclosures included in the notes to the financial statements that are not included on tables.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1308" xlink:to="label1308" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignJurisdictionsMember" xlink:label="element1309" />
        <label xlink:type="resource" xlink:label="label1309" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ForeignJurisdictionsMember_en-US">Foreign Jurisdictions [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1309" xlink:to="label1309" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ForeignJurisdictionsMember" xlink:label="element1310" />
        <label xlink:type="resource" xlink:label="label1310" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ForeignJurisdictionsMember_en-US">Tax item associated with foreign jurisdictions.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1310" xlink:to="label1310" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateTaxCreditsAndNolMember" xlink:label="element1311" />
        <label xlink:type="resource" xlink:label="label1311" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_StateTaxCreditsAndNolMember_en-US">State Tax Credits and NOL [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1311" xlink:to="label1311" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateTaxCreditsAndNolMember" xlink:label="element1312" />
        <label xlink:type="resource" xlink:label="label1312" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_StateTaxCreditsAndNolMember_en-US">Deferred tax asset associated with certain state tax credits and NOLs.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1312" xlink:to="label1312" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalTaxCreditsMember" xlink:label="element1313" />
        <label xlink:type="resource" xlink:label="label1313" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FederalTaxCreditsMember_en-US">Federal Tax Credits [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1313" xlink:to="label1313" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalTaxCreditsMember" xlink:label="element1314" />
        <label xlink:type="resource" xlink:label="label1314" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FederalTaxCreditsMember_en-US">Deferred tax asset associated with certain federal tax credits.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1314" xlink:to="label1314" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NotRealizableStandardMember" xlink:label="element1315" />
        <label xlink:type="resource" xlink:label="label1315" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_NotRealizableStandardMember_en-US">Not Realizable Standard [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1315" xlink:to="label1315" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NotRealizableStandardMember" xlink:label="element1316" />
        <label xlink:type="resource" xlink:label="label1316" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_NotRealizableStandardMember_en-US">Deferred tax assets that are valued because they do not meet the "more likely-than-not" standard.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1316" xlink:to="label1316" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TurkeyMember" xlink:label="element1317" />
        <label xlink:type="resource" xlink:label="label1317" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TurkeyMember_en-US">Turkey [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1317" xlink:to="label1317" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TurkeyMember" xlink:label="element1318" />
        <label xlink:type="resource" xlink:label="label1318" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_TurkeyMember_en-US">Financial items specific to Turkey</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1318" xlink:to="label1318" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantTaxEventsTable" xlink:label="element1319" />
        <label xlink:type="resource" xlink:label="label1319" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SignificantTaxEventsTable_en-US">Significant Tax Events [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1319" xlink:to="label1319" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantTaxEventsTable" xlink:label="element1320" />
        <label xlink:type="resource" xlink:label="label1320" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SignificantTaxEventsTable_en-US">A summary of dimensions applicable to income tax disclosures from significant tax events included in the notes to the financial statements that are not included on tables.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1320" xlink:to="label1320" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NewZealandMember" xlink:label="element1321" />
        <label xlink:type="resource" xlink:label="label1321" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_NewZealandMember_en-US">New Zealand [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1321" xlink:to="label1321" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NewZealandMember" xlink:label="element1322" />
        <label xlink:type="resource" xlink:label="label1322" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_NewZealandMember_en-US">New Zealand location.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1322" xlink:to="label1322" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="element1323" />
        <label xlink:type="resource" xlink:label="label1323" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_en-US">Significant Change In Unrecognized Tax Benefits From Significant Tax Events [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1323" xlink:to="label1323" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems" xlink:label="element1324" />
        <label xlink:type="resource" xlink:label="label1324" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems_en-US">Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1324" xlink:to="label1324" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalMember" xlink:label="element1325" />
        <label xlink:type="resource" xlink:label="label1325" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FederalMember_en-US">Federal [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1325" xlink:to="label1325" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FederalMember" xlink:label="element1326" />
        <label xlink:type="resource" xlink:label="label1326" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FederalMember_en-US">Tax credit carry forwards related to federal tax jurisdictions.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1326" xlink:to="label1326" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateMember" xlink:label="element1327" />
        <label xlink:type="resource" xlink:label="label1327" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_StateMember_en-US">State [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1327" xlink:to="label1327" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_StateMember" xlink:label="element1328" />
        <label xlink:type="resource" xlink:label="label1328" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_StateMember_en-US">Tax credit carry forwards related to state tax jurisdictions.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1328" xlink:to="label1328" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates" xlink:label="element1329" />
        <label xlink:type="resource" xlink:label="label1329" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates_en-US">Cumulative Amount Foregin Earnings Invested Outside United States</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1329" xlink:to="label1329" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates" xlink:label="element1330" />
        <label xlink:type="resource" xlink:label="label1330" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates_en-US">Cumulative Amount of Foreign Earnings Permanently Invested Outside the US</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1330" xlink:to="label1330" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates" xlink:label="element1331" />
        <label xlink:type="resource" xlink:label="label1331" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates_en-US">he cumulative amount of foreign earnings considered permanently invested outside the US. These earnings do not include earnings from certain subsidiaries that the Company intends to repatriate to the US or are otherwise considered available for distribution to the US.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1331" xlink:to="label1331" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReserveRecognizedForUncertainTaxBenefits" xlink:label="element1332" />
        <label xlink:type="resource" xlink:label="label1332" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ReserveRecognizedForUncertainTaxBenefits_en-US">Reserve Recognized for Uncertain Tax Benefits</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1332" xlink:to="label1332" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReserveRecognizedForUncertainTaxBenefits" xlink:label="element1333" />
        <label xlink:type="resource" xlink:label="label1333" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ReserveRecognizedForUncertainTaxBenefits_en-US">The reserve recognized during the period related to uncertain tax benefits, recorded on a net basis.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1333" xlink:to="label1333" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ReserveRecognizedForUncertainTaxBenefits" xlink:label="element1334" />
        <label xlink:type="resource" xlink:label="label1334" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ReserveRecognizedForUncertainTaxBenefits_en-US">Reserve for Uncertain Tax Benefits, Net</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1334" xlink:to="label1334" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringChargesBeforeAdjustments" xlink:label="element1335" />
        <label xlink:type="resource" xlink:label="label1335" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RestructuringChargesBeforeAdjustments_en-US">Restructuring Charges Before Adjustments</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1335" xlink:to="label1335" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringChargesBeforeAdjustments" xlink:label="element1336" />
        <label xlink:type="resource" xlink:label="label1336" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RestructuringChargesBeforeAdjustments_en-US">Amount of restructuring expense recorded during a particular period before the impact of any adjustments to change in estimates of restructuring.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1336" xlink:to="label1336" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RestructuringChargesBeforeAdjustments" xlink:label="element1337" />
        <label xlink:type="resource" xlink:label="label1337" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_RestructuringChargesBeforeAdjustments_en-US">Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1337" xlink:to="label1337" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateFloorValue" xlink:label="element1338" />
        <label xlink:type="resource" xlink:label="label1338" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeExchangeRateFloorValue_en-US">Derivative Exchange Rate Floor Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1338" xlink:to="label1338" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateFloorValue" xlink:label="element1339" />
        <label xlink:type="resource" xlink:label="label1339" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DerivativeExchangeRateFloorValue_en-US">Mexico Peso Collars - Call Options Floor Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1339" xlink:to="label1339" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateFloorValue" xlink:label="element1340" />
        <label xlink:type="resource" xlink:label="label1340" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DerivativeExchangeRateFloorValue_en-US">Floor value on a foreign currency derivative for example, but not limited to, a floor or a collar.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1340" xlink:to="label1340" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateCapValue" xlink:label="element1341" />
        <label xlink:type="resource" xlink:label="label1341" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeExchangeRateCapValue_en-US">Derivative Exchange Rate Cap Value</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1341" xlink:to="label1341" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateCapValue" xlink:label="element1342" />
        <label xlink:type="resource" xlink:label="label1342" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DerivativeExchangeRateCapValue_en-US">Mexico Peso Collars - Put Options Cap Total</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1342" xlink:to="label1342" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeExchangeRateCapValue" xlink:label="element1343" />
        <label xlink:type="resource" xlink:label="label1343" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DerivativeExchangeRateCapValue_en-US">Cap value on a foreign currency derivative for example, but not limited to, a cap or a collar.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1343" xlink:to="label1343" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock" xlink:label="element1344" />
        <label xlink:type="resource" xlink:label="label1344" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock_en-US">Schedule Of Change In Valuation Allowance [Table Text Block]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1344" xlink:to="label1344" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock" xlink:label="element1345" />
        <label xlink:type="resource" xlink:label="label1345" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock_en-US">Tabular disclosure of the change in valuation allowance between periods.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1345" xlink:to="label1345" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock" xlink:label="element1346" />
        <label xlink:type="resource" xlink:label="label1346" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock_en-US">Valuation Allowance Rollforward</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1346" xlink:to="label1346" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" xlink:label="element1347" />
        <label xlink:type="resource" xlink:label="label1347" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense_en-US">Valuation Allowance Additions To Deferred Tax Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1347" xlink:to="label1347" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" xlink:label="element1348" />
        <label xlink:type="resource" xlink:label="label1348" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense_en-US">Additions to the valuation allowance recorded in the income statement as an increase in deferred income taxes.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1348" xlink:to="label1348" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" xlink:label="element1349" />
        <label xlink:type="resource" xlink:label="label1349" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense_en-US">Additions to Deferred Income Tax Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1349" xlink:to="label1349" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" xlink:label="element1350" />
        <label xlink:type="resource" xlink:label="label1350" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense_en-US">Valuation Allowance Reduction Of Deferred Income Tax Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1350" xlink:to="label1350" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" xlink:label="element1351" />
        <label xlink:type="resource" xlink:label="label1351" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense_en-US">Reductions to the valuation allowance recorded in the income statement as a decrease in deferred income taxes.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1351" xlink:to="label1351" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" xlink:label="element1352" />
        <label xlink:type="resource" xlink:label="label1352" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense_en-US">Reduction of Deferred Income Tax Expense</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1352" xlink:to="label1352" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomePerShareAbstract" xlink:label="element1353" />
        <label xlink:type="resource" xlink:label="label1353" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_NetIncomePerShareAbstract_en-US">NET INCOME PER SHARE [Abstract]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1353" xlink:to="label1353" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" xlink:label="element1354" />
        <label xlink:type="resource" xlink:label="label1354" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash_en-US">Loss on deconsolidation of subsidiary net of cash</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1354" xlink:to="label1354" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" xlink:label="element1355" />
        <label xlink:type="resource" xlink:label="label1355" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash_en-US">Loss on deconsolidation of subsidiary, net of cash of zero, $897, and zero, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1355" xlink:to="label1355" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" xlink:label="element1356" />
        <label xlink:type="resource" xlink:label="label1356" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash_en-US">Loss on deconsolidation of subsidiary, net of cash of zero, $897, and zero, respectively</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1356" xlink:to="label1356" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" xlink:label="element1357" />
        <label xlink:type="resource" xlink:label="label1357" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable_en-US">ttec_ContractAcquisitionCostsCreditedToAccountsReceivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1357" xlink:to="label1357" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" xlink:label="element1358" />
        <label xlink:type="resource" xlink:label="label1358" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable_en-US">Contract acquisition costs credited to accounts receivable</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1358" xlink:to="label1358" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" xlink:label="element1359" />
        <label xlink:type="resource" xlink:label="label1359" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_en-US">Transfer of noncontrolling interest to mandatorily redeemable noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1359" xlink:to="label1359" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" xlink:label="element1360" />
        <label xlink:type="resource" xlink:label="label1360" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_en-US">The amount of noncontrolling interest moved from permanent equity to mezzanine equity.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1360" xlink:to="label1360" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" xlink:label="element1361" />
        <label xlink:type="resource" xlink:label="label1361" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity_en-US">Transfer from permanent equity</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1361" xlink:to="label1361" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrossRevenueSegmentInformation" xlink:label="element1362" />
        <label xlink:type="resource" xlink:label="label1362" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GrossRevenueSegmentInformation_en-US">Gross Revenue Segment Information</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1362" xlink:to="label1362" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrossRevenueSegmentInformation" xlink:label="element1363" />
        <label xlink:type="resource" xlink:label="label1363" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_GrossRevenueSegmentInformation_en-US">The total amount of gross revenue generated by segment. The gross revenue includes any intersegment sales.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1363" xlink:to="label1363" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GrossRevenueSegmentInformation" xlink:label="element1364" />
        <label xlink:type="resource" xlink:label="label1364" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_GrossRevenueSegmentInformation_en-US">Gross Revenue</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1364" xlink:to="label1364" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IntersegmentSales" xlink:label="element1365" />
        <label xlink:type="resource" xlink:label="label1365" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_IntersegmentSales_en-US">Intersegment Sales</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1365" xlink:to="label1365" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_IntersegmentSales" xlink:label="element1366" />
        <label xlink:type="resource" xlink:label="label1366" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_IntersegmentSales_en-US">The amount of intersegment sales that are eliminated upon consolidation and displayed to show the difference between gross and net revenue.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1366" xlink:to="label1366" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationCurrentLiability" xlink:label="element1367" />
        <label xlink:type="resource" xlink:label="label1367" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationContingentConsiderationCurrentLiability_en-US">Business Combination Contingent Consideration Current Liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1367" xlink:to="label1367" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationCurrentLiability" xlink:label="element1368" />
        <label xlink:type="resource" xlink:label="label1368" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationContingentConsiderationCurrentLiability_en-US">The current liability portion of contingent consideration arising from business acquisitions shown at fair value.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1368" xlink:to="label1368" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationCurrentLiability" xlink:label="element1369" />
        <label xlink:type="resource" xlink:label="label1369" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessCombinationContingentConsiderationCurrentLiability_en-US">Contingent Consideration, at Fair Value, Current Portion</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1369" xlink:to="label1369" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationNoncurrentLiability" xlink:label="element1370" />
        <label xlink:type="resource" xlink:label="label1370" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationContingentConsiderationNoncurrentLiability_en-US">Business Combination Contingent Consideration Noncurrent Liability</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1370" xlink:to="label1370" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationNoncurrentLiability" xlink:label="element1371" />
        <label xlink:type="resource" xlink:label="label1371" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationContingentConsiderationNoncurrentLiability_en-US">The noncurrent liability portion of contingent consideration arising from business acquisitions shown at fair value.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1371" xlink:to="label1371" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationContingentConsiderationNoncurrentLiability" xlink:label="element1372" />
        <label xlink:type="resource" xlink:label="label1372" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessCombinationContingentConsiderationNoncurrentLiability_en-US">Contingent Consideration, at Fair Value, Noncurrent Portion</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1372" xlink:to="label1372" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeTypeTable" xlink:label="element1373" />
        <label xlink:type="resource" xlink:label="label1373" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeTypeTable_en-US">Derivative Type [Table]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1373" xlink:to="label1373" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeNotionalAmountLineItems" xlink:label="element1374" />
        <label xlink:type="resource" xlink:label="label1374" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeNotionalAmountLineItems_en-US">Derivative Notional Amount [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1374" xlink:to="label1374" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember" xlink:label="element1375" />
        <label xlink:type="resource" xlink:label="label1375" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember_en-US">Amount and Location of Net Gain or Loss Reclassified From Accumulated Other Comprehensive Income to Income [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1375" xlink:to="label1375" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember" xlink:label="element1376" />
        <label xlink:type="resource" xlink:label="label1376" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember_en-US">Amount and Location of Net Gain or Loss Recognized in Income Nondesignated Hedging Instruments [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1376" xlink:to="label1376" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="element1377" />
        <label xlink:type="resource" xlink:label="label1377" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_en-US">Cash Flow Hedge Gain Loss Reclassified To Earnings Net Of Tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1377" xlink:to="label1377" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="element1378" />
        <label xlink:type="resource" xlink:label="label1378" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_en-US">The amount of gains or losses on a cash flow hedge reclassified in the period to earnings from accumulated other comprehensive income net of taxes.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1378" xlink:to="label1378" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="element1379" />
        <label xlink:type="resource" xlink:label="label1379" xlink:role="http://www.xbrl.org/2003/role/negativeVerboseLabel" xml:lang="en-US" id="negativeVerbose_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_en-US">Less: Net (gain)/loss reclassified to earnings from effective hedges</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1379" xlink:to="label1379" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" xlink:label="element1380" />
        <label xlink:type="resource" xlink:label="label1380" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax_en-US">Amounts reclassified from accumulated other comprehensive income (loss) - derivative valuation, net of tax</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1380" xlink:to="label1380" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAcquisition" xlink:label="element1381" />
        <label xlink:type="resource" xlink:label="label1381" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SubsequentEventAcquisition_en-US">Subsequent Event Acquisition</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1381" xlink:to="label1381" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAcquisition" xlink:label="element1382" />
        <label xlink:type="resource" xlink:label="label1382" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SubsequentEventAcquisition_en-US">Describes the event or transaction that occurred between the balance sheet date and the date the financial statements are issued or available to be issued related to acquisitions.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1382" xlink:to="label1382" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAssignment" xlink:label="element1383" />
        <label xlink:type="resource" xlink:label="label1383" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SubsequentEventAssignment_en-US">Subsequent Event Assignment</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1383" xlink:to="label1383" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SubsequentEventAssignment" xlink:label="element1384" />
        <label xlink:type="resource" xlink:label="label1384" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SubsequentEventAssignment_en-US">Describes the event or transaction that occurred between the balance sheet date and the date the financial statements are issued or available to be issued related to transfer of assets, operations and employees to third party.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1384" xlink:to="label1384" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest" xlink:label="element1385" />
        <label xlink:type="resource" xlink:label="label1385" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest_en-US">Description of Loss Of Control in Noncontrolling Interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1385" xlink:to="label1385" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest" xlink:label="element1386" />
        <label xlink:type="resource" xlink:label="label1386" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest_en-US">Description of events that occured where control in subsidiary was lost and the subsidiary had to be deconsolidated.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1386" xlink:to="label1386" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest" xlink:label="element1387" />
        <label xlink:type="resource" xlink:label="label1387" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest_en-US">Deconsolidation of a subsidiary</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1387" xlink:to="label1387" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest" xlink:label="element1388" />
        <label xlink:type="resource" xlink:label="label1388" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest_en-US">The carrying value of the noncontrolling interest of a deconsolidated subsidiary that was included in the total gain or loss on the deconsolidation of a subsidiary.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1388" xlink:to="label1388" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" xlink:label="element1389" />
        <label xlink:type="resource" xlink:label="label1389" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax_en-US">Other comprehensive income before reclassifications - Totals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1389" xlink:to="label1389" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" xlink:label="element1390" />
        <label xlink:type="resource" xlink:label="label1390" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax_en-US">Amount after tax, before reclassification adjustments, of total other comprehensive income.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1390" xlink:to="label1390" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" xlink:label="element1391" />
        <label xlink:type="resource" xlink:label="label1391" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_en-US">Amounts reclassified from accumulated other comprehensive income (loss) - Totals</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1391" xlink:to="label1391" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" xlink:label="element1392" />
        <label xlink:type="resource" xlink:label="label1392" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_en-US">Other Comprehensive Income Loss Reclassified to Income</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1392" xlink:to="label1392" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" xlink:label="element1393" />
        <label xlink:type="resource" xlink:label="label1393" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome_en-US">Net of tax amount of the income statement impact of the reclassification of amounts from accumulated other comprehensive income.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1393" xlink:to="label1393" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="element1394" />
        <label xlink:type="resource" xlink:label="label1394" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_en-US">Accumulated Other Comprehensive Income Loss Transactions [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1394" xlink:to="label1394" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain" xlink:label="element1395" />
        <label xlink:type="resource" xlink:label="label1395" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_AccumulatedOtherComprehensiveIncomeLossTransactionsMemberDomain_en-US">Schedule reflecting the movement in accumulated other comprehensive income.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1395" xlink:to="label1395" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_GainLossOnForeignCurrencyForwardContractsMember" xlink:label="element1396" />
        <label xlink:type="resource" xlink:label="label1396" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_GainLossOnForeignCurrencyForwardContractsMember_en-US">Gain (Loss) on Foreign Currency Forward Contracts [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1396" xlink:to="label1396" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_LossOnInterestRateSwapsMember" xlink:label="element1397" />
        <label xlink:type="resource" xlink:label="label1397" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_LossOnInterestRateSwapsMember_en-US">Loss on Interest Rate Swaps [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1397" xlink:to="label1397" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TaxEffectMember" xlink:label="element1398" />
        <label xlink:type="resource" xlink:label="label1398" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TaxEffectMember_en-US">Tax Effect [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1398" xlink:to="label1398" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ActuarialLossOnDefineBenefitPlanMember" xlink:label="element1399" />
        <label xlink:type="resource" xlink:label="label1399" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ActuarialLossOnDefineBenefitPlanMember_en-US">Actuarial Loss on Define Benefit Plan [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1399" xlink:to="label1399" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOfStatementOfComprehensiveIncomeAxis" xlink:label="element1400" />
        <label xlink:type="resource" xlink:label="label1400" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis_en-US">Classification of Statement of Comprehensive Income [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1400" xlink:to="label1400" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_InterestExpensesMember" xlink:label="element1401" />
        <label xlink:type="resource" xlink:label="label1401" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_InterestExpensesMember_en-US">Interest Expense [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1401" xlink:to="label1401" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProvisionForIncomeTaxesMember" xlink:label="element1402" />
        <label xlink:type="resource" xlink:label="label1402" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ProvisionForIncomeTaxesMember_en-US">Provision for Income Taxes [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1402" xlink:to="label1402" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_NetIncomeLossMember" xlink:label="element1403" />
        <label xlink:type="resource" xlink:label="label1403" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_NetIncomeLossMember_en-US">Net Income (Loss) [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1403" xlink:to="label1403" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis" xlink:label="element1404" />
        <label xlink:type="resource" xlink:label="label1404" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis_en-US">Categories of Accumulated Other Comprehensive Income [Axis]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1404" xlink:to="label1404" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain" xlink:label="element1405" />
        <label xlink:type="resource" xlink:label="label1405" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_CategoriesOfAccumulatedComprhensiveIncomeLossMemberDomain_en-US">Categories of Accumulated Comprhensive Income Loss [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1405" xlink:to="label1405" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DerivativeValuationMember" xlink:label="element1406" />
        <label xlink:type="resource" xlink:label="label1406" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DerivativeValuationMember_en-US">Derivative Valuation [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1406" xlink:to="label1406" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="element1407" />
        <label xlink:type="resource" xlink:label="label1407" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_WebmetroMember_en-US">WebMetro [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1407" xlink:to="label1407" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_WebmetroMember" xlink:label="element1408" />
        <label xlink:type="resource" xlink:label="label1408" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_WebmetroMember_en-US">Acquisition of WebMetro</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1408" xlink:to="label1408" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Futureamortizationcontractacquisitioncostsyear4" xlink:label="element1409" />
        <label xlink:type="resource" xlink:label="label1409" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_Futureamortizationcontractacquisitioncostsyear4_en-US">Future Amortization Contract Acquisition Costs Year 4</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1409" xlink:to="label1409" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Futureamortizationcontractacquisitioncostsyear4" xlink:label="element1410" />
        <label xlink:type="resource" xlink:label="label1410" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_Futureamortizationcontractacquisitioncostsyear4_en-US">Amortization of contract acquisition costs - 4 years from current balance sheet date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1410" xlink:to="label1410" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Futureamortizationcontractacquisitioncostsyear4" xlink:label="element1411" />
        <label xlink:type="resource" xlink:label="label1411" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_Futureamortizationcontractacquisitioncostsyear4_en-US">2018</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1411" xlink:to="label1411" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationIntangibleAssets" xlink:label="element1412" />
        <label xlink:type="resource" xlink:label="label1412" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_FairValueDeterminationIntangibleAssets_en-US">Fair Value Determination Intangible Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1412" xlink:to="label1412" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_FairValueDeterminationIntangibleAssets" xlink:label="element1413" />
        <label xlink:type="resource" xlink:label="label1413" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_FairValueDeterminationIntangibleAssets_en-US">The methods and assumptions used to determine the fair value of intangible assets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1413" xlink:to="label1413" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain" xlink:label="element1414" />
        <label xlink:type="resource" xlink:label="label1414" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ClassificationOnStatementOfComprehensiveIncomeMemberDomain_en-US">Classification on Statement of Comprehensive Income [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1414" xlink:to="label1414" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PresentationOfIncomeStatementReclassificationsLineItems" xlink:label="element1415" />
        <label xlink:type="resource" xlink:label="label1415" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PresentationOfIncomeStatementReclassificationsLineItems_en-US">Presentation of Income Statement Reclassifications [Line Items]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1415" xlink:to="label1415" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration" xlink:label="element1416" />
        <label xlink:type="resource" xlink:label="label1416" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration_en-US">Operating Loss Carry Forwards Expiration Dates Year No Expiration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1416" xlink:to="label1416" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration" xlink:label="element1417" />
        <label xlink:type="resource" xlink:label="label1417" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration_en-US">Each operating loss carryforward after five years from the balance sheet date included in total operating loss carryforwards with no expiration date.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1417" xlink:to="label1417" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration" xlink:label="element1418" />
        <label xlink:type="resource" xlink:label="label1418" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration_en-US">No expiration</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1418" xlink:to="label1418" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" xlink:label="element1419" />
        <label xlink:type="resource" xlink:label="label1419" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount_en-US">Effective Income Tax Rate Reconciliation Foreign Earnings Taxed Currently Amount</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1419" xlink:to="label1419" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" xlink:label="element1420" />
        <label xlink:type="resource" xlink:label="label1420" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount_en-US">Foreign earnings that are taxed in the current period.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1420" xlink:to="label1420" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" xlink:label="element1421" />
        <label xlink:type="resource" xlink:label="label1421" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount_en-US">Foreign earnings taxed currently in U.S.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1421" xlink:to="label1421" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" xlink:label="element1422" />
        <label xlink:type="resource" xlink:label="label1422" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization_en-US">Deferred Tax Liabilities Depreciation And Amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1422" xlink:to="label1422" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" xlink:label="element1423" />
        <label xlink:type="resource" xlink:label="label1423" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization_en-US">The deferred tax liability associated with timing differences from the recognition of depreciation and amortization of long-lived assets.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1423" xlink:to="label1423" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" xlink:label="element1424" />
        <label xlink:type="resource" xlink:label="label1424" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization_en-US">Depreciation and amortization</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1424" xlink:to="label1424" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KoreaMember" xlink:label="element1425" />
        <label xlink:type="resource" xlink:label="label1425" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_KoreaMember_en-US">Korea [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1425" xlink:to="label1425" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_KoreaMember" xlink:label="element1426" />
        <label xlink:type="resource" xlink:label="label1426" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_KoreaMember_en-US">Korea location</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1426" xlink:to="label1426" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIncreaseDecreaseMember" xlink:label="element1427" />
        <label xlink:type="resource" xlink:label="label1427" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_OtherIncreaseDecreaseMember_en-US">Other Increase Decrease [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1427" xlink:to="label1427" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_OtherIncreaseDecreaseMember" xlink:label="element1428" />
        <label xlink:type="resource" xlink:label="label1428" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_OtherIncreaseDecreaseMember_en-US">Other reasons for increase or decrease in account balance</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1428" xlink:to="label1428" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" xlink:label="element1429" />
        <label xlink:type="resource" xlink:label="label1429" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition_en-US">Business Combination Pro Forma Information Amortization Expense Of Acquirees Since Acquisition</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1429" xlink:to="label1429" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" xlink:label="element1430" />
        <label xlink:type="resource" xlink:label="label1430" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition_en-US">Amortization expense recorded by the acquired companies since the acquisition date. Amortization expense is specific to acquired intangible assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1430" xlink:to="label1430" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" xlink:label="element1431" />
        <label xlink:type="resource" xlink:label="label1431" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest_en-US">Profit Loss Excluding Mandatorily Redeemable Noncontrolling Interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1431" xlink:to="label1431" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" xlink:label="element1432" />
        <label xlink:type="resource" xlink:label="label1432" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest_en-US">Net income excluding mandatorily redeemable noncontrolling interest</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1432" xlink:to="label1432" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" xlink:label="element1433" />
        <label xlink:type="resource" xlink:label="label1433" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest_en-US">The combined profit or loss excluding the mandatorily redeemable noncontrolling interest included outside of equity.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1433" xlink:to="label1433" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TotalInterestRateSwapsMember" xlink:label="element1434" />
        <label xlink:type="resource" xlink:label="label1434" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_TotalInterestRateSwapsMember_en-US">Total Interest Rate Swaps [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1434" xlink:to="label1434" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_TotalInterestRateSwapsMember" xlink:label="element1435" />
        <label xlink:type="resource" xlink:label="label1435" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_TotalInterestRateSwapsMember_en-US">Total interest rate swaps</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1435" xlink:to="label1435" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets" xlink:label="element1436" />
        <label xlink:type="resource" xlink:label="label1436" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets_en-US">Business Combination Provisional Information Initial Accounting Incomplete Adjustment Deferred Tax Assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1436" xlink:to="label1436" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets" xlink:label="element1437" />
        <label xlink:type="resource" xlink:label="label1437" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets_en-US">This element represents the amount of any measurement period adjustment (as defined) realized during the reporting period to deferred tax assets acquired in connection with a business combination for which the initial accounting was incomplete.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1437" xlink:to="label1437" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets" xlink:label="element1438" />
        <label xlink:type="resource" xlink:label="label1438" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentDeferredTaxAssets_en-US">Measurement period adjustment - Deferred tax assets</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1438" xlink:to="label1438" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses" xlink:label="element1439" />
        <label xlink:type="resource" xlink:label="label1439" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses_en-US">Business Combination Provisional Information Initial Accounting Incomplete Adjustment Other Accrued Expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1439" xlink:to="label1439" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses" xlink:label="element1440" />
        <label xlink:type="resource" xlink:label="label1440" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses_en-US">This element represents the amount of any measurement period adjustment (as defined) realized during the reporting period to other accrued expenses acquired in connection with a business combination for which the initial accounting was incomplete.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1440" xlink:to="label1440" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses" xlink:label="element1441" />
        <label xlink:type="resource" xlink:label="label1441" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses_en-US">Measurement period adjustment - Other accrued expenses</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1441" xlink:to="label1441" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities" xlink:label="element1442" />
        <label xlink:type="resource" xlink:label="label1442" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities_en-US">Business Combination Provisional Information Initial Accounting Incomplete Adjustment Other Noncurrent Liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1442" xlink:to="label1442" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities" xlink:label="element1443" />
        <label xlink:type="resource" xlink:label="label1443" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities_en-US">This element represents the amount of any measurement period adjustment (as defined) realized during the reporting period to other noncurrent liabilities acquired in connection with a business combination for which the initial accounting was incomplete.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1443" xlink:to="label1443" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities" xlink:label="element1444" />
        <label xlink:type="resource" xlink:label="label1444" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities_en-US">Measurement period adjustment - Other noncurrent liabilities</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1444" xlink:to="label1444" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PurchasePricePayableMemberDomain" xlink:label="element1445" />
        <label xlink:type="resource" xlink:label="label1445" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PurchasePricePayableMemberDomain_en-US">Purchase Price Payable [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1445" xlink:to="label1445" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AdditionsMember" xlink:label="element1446" />
        <label xlink:type="resource" xlink:label="label1446" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AdditionsMember_en-US">Additions [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1446" xlink:to="label1446" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_AdjustmentsToFairValueMember" xlink:label="element1447" />
        <label xlink:type="resource" xlink:label="label1447" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_AdjustmentsToFairValueMember_en-US">Adjustments to Fair Value [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1447" xlink:to="label1447" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ImputedInterestExpenseMember" xlink:label="element1448" />
        <label xlink:type="resource" xlink:label="label1448" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ImputedInterestExpenseMember_en-US">Imputed Interest Expense [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1448" xlink:to="label1448" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentsMember" xlink:label="element1449" />
        <label xlink:type="resource" xlink:label="label1449" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PaymentsMember_en-US">Payments [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1449" xlink:to="label1449" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="element1450" />
        <label xlink:type="resource" xlink:label="label1450" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_SoficaMember_en-US">Sofica [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1450" xlink:to="label1450" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_SoficaMember" xlink:label="element1451" />
        <label xlink:type="resource" xlink:label="label1451" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_SoficaMember_en-US">Acquisition of Sofica</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1451" xlink:to="label1451" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="element1452" />
        <label xlink:type="resource" xlink:label="label1452" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_RogensiMember_en-US">rogenSi [Member]</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1452" xlink:to="label1452" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_RogensiMember" xlink:label="element1453" />
        <label xlink:type="resource" xlink:label="label1453" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_RogensiMember_en-US">Acquisition of rogenSi</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1453" xlink:to="label1453" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContingentConsideration" xlink:label="element1454" />
        <label xlink:type="resource" xlink:label="label1454" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_PaymentOfContingentConsideration_en-US">Payment of contingent consideration related to acquisitions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1454" xlink:to="label1454" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_PaymentOfContingentConsideration" xlink:label="element1455" />
        <label xlink:type="resource" xlink:label="label1455" xlink:role="http://www.xbrl.org/2009/role/negatedLabel" xml:lang="en-US" id="Negated_ttec_PaymentOfContingentConsideration_en-US">Payment of contingent consideration related to acquisitions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1455" xlink:to="label1455" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationAcquiredDuringPeriod" xlink:label="element1456" />
        <label xlink:type="resource" xlink:label="label1456" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContingentConsiderationAcquiredDuringPeriod_en-US">Contingent consideration acquired during period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1456" xlink:to="label1456" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationAcquiredDuringPeriod" xlink:label="element1457" />
        <label xlink:type="resource" xlink:label="label1457" xlink:role="http://www.xbrl.org/2003/role/documentation" xml:lang="en-US" id="documentation_ttec_ContingentConsiderationAcquiredDuringPeriod_en-US">Contingent consideration acquired during period.</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1457" xlink:to="label1457" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationAcquiredDuringPeriod" xlink:label="element1458" />
        <label xlink:type="resource" xlink:label="label1458" xlink:role="http://www.xbrl.org/2003/role/verboseLabel" xml:lang="en-US" id="verbose_ttec_ContingentConsiderationAcquiredDuringPeriod_en-US">Acquisitions</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1458" xlink:to="label1458" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationPaymentsDuringPeriod" xlink:label="element1459" />
        <label xlink:type="resource" xlink:label="label1459" xlink:role="http://www.xbrl.org/2003/role/label" xml:lang="en-US" id="label_ttec_ContingentConsiderationPaymentsDuringPeriod_en-US">Contingent consideration payments during period</label>
        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1459" xlink:to="label1459" />
        <loc xlink:type="locator" xlink:href="ttec-20141231.xsd#ttec_ContingentConsiderationPaymentsDuringPeriod" xlink:label="element1460" />
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        <labelArc xlink:type="arc" xlink:arcrole="http://www.xbrl.org/2003/arcrole/concept-label" xlink:from="element1460" xlink:to="label1460" />
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<html>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>GOODWILL (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GoodwillAbstract', window );"><strong>GOODWILL [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfGoodwillTextBlock', window );">Schedule of Goodwill Rollforward</a></td>
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text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 30,128</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 267</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 30,395</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 10,087</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 21,210</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,567)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 29,730</font></td></tr><tr style="height: 12px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Total </font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 102,743</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 27,835</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,873)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 128,705</font></td></tr><tr style="height: 12px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td></tr><tr style="height: 38px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions / Adjustments</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Impairments</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 5,689</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 30,128</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,153</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 478</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 78</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 11,361</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,274)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 10,087</font></td></tr><tr style="height: 12px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Total </font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 98,241</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 6,167</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,274)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (391)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 102,743</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td></tr></table></div><span></span></td>
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                  <tr>
                    <td><strong> Name:</strong></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13854-109267<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EGEAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DECONSOLIDATION OF A SUBSIDIARY (NARRATIVE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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        <th class="th">
          <div>Dec. 31, 2013</div>
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          <div>Dec. 31, 2012</div>
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        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Ttec_descriptionoflossofcontrolinnoncontrollinginterest', window );">Description of Loss Of Control in Noncontrolling Interest</a></td>
        <td class="text">During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers & Rogers Gulf WLL (&#8220;PRG Kuwait&#8221;), a once consolidated subsidiary in the CSS segment, because the Company was no longer confident that it could exercise its beneficial ownership rights.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeconsolidationGainOrLossAmount', window );">Loss on deconsolidation of subsidiary</a></td>
        <td class="nump"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
        <td class="num"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">$ (3,655)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                <p>Description of events that occured where control in subsidiary was lost and the subsidiary had to be deconsolidated.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the gain (loss) recognized by the parent and included in its attributable portion of net income for the period due to deconsolidation of a subsidiary or derecognition of a group of assets. The gain (loss) recognized and included in the net income attributable to the parent for the period is generally computed as the difference between: (a) the aggregate of: (1) the fair value of any consideration received; (2) the fair value of any retained noncontrolling investment in the former subsidiary at the date the subsidiary was deconsolidated; and (3) the carrying amount of any noncontrolling interest in the former subsidiary (including any accumulated other comprehensive income attributable to the noncontrolling interest) at the date the subsidiary was deconsolidated and (b) the carrying amount of the former subsidiary's assets and liabilities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1B<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4582445-111684<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EI6BI">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>ACQUISITIONS (ASSETS ACQUIRED TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Aug. 09, 2013</div>
        </th>
        <th class="th">
          <div>Jan. 28, 2014</div>
        </th>
        <th class="th">
          <div>Aug. 08, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">$ 128,705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">$ 102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">$ 98,241</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent" onclick="toggleNextSibling(this);">70,069</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent" onclick="toggleNextSibling(this);">80,130</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember', window );">Technology Solutions Group [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
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        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">44,500</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember', window );">WebMetro [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">17,800</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">857</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables', window );">Accounts receivable, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">3,175</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets', window );">Other assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">378</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment', window );">Property, plant and equipment</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">653</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships', window );">Customer relationships</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">4,915</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">6,358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets', window );">Total assets acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">16,336</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable', window );">Accounts payable</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">296</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities', window );">Accrued expenses</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">664</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeRelatedLiabilitiesCurrent', window );">Accrued employee compensation and benefits</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">697</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther', window );">Other</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">507</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities', window );">Total Liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">2,164</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">14,172</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember', window );">rogenSi [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents', window );">Cash</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">2,670</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables', window );">Accounts receivable, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">6,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets', window );">Other assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">3,328</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment', window );">Property, plant and equipment</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">578</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships', window );">Customer relationships</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">9,314</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">20,860</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets', window );">Total assets acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">43,167</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable', window );">Accounts payable</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">708</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities', window );">Accrued expenses</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">1,146</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeRelatedLiabilitiesCurrent', window );">Accrued employee compensation and benefits</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">2,203</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther', window );">Other</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">4,845</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities', window );">Total Liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">8,902</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">$ 34,265</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
      </tr>
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    <div style="display: none;">
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The fair value of customer relationships acquired arising from a business acquisition.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessAcquisitionPurchasePriceAllocationCustomerRelationships</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionLineItems</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of assets acquired at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of currency on hand as well as demand deposits with banks or financial institutions, acquired at the acquisition date. Includes other kinds of accounts that have the general characteristics of demand deposits. Also includes short-term, highly liquid investments that are both readily convertible to known amounts of cash and so near their maturity that they present insignificant risk of changes in value because of changes in interest rates.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCashAndEquivalents</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount due from customers or clients for goods or services, including trade receivables, that have been delivered or sold in the normal course of business, and amounts due from others, including related parties expected to be converted to cash, sold or exchanged within one year or the normal operating cycle, if longer, acquired at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liabilities due within one year or within the normal operating cycle, if longer, assumed at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liabilities incurred for goods and services received that are used in an entity's business and related party payables, assumed at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of other liabilities due within one year or within the normal operating cycle, if longer, assumed at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liabilities assumed at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of other assets expected to be realized or consumed after one year or the normal operating cycle, if longer, acquired at the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherNoncurrentAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of property, plant, and equipment recognized as of the acquisition date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 37<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25498275&amp;loc=d3e2207-128464<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount recognized for assets, including goodwill, in excess of (less than) the aggregate liabilities assumed.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of the carrying values as of the balance sheet date of obligations incurred through that date and payable for obligations related to services received from employees, such as accrued salaries and bonuses, payroll taxes and fringe benefits. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 20<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.20)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
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                <p>Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388280&amp;loc=d3e13770-109266<br><br><br><br></p>
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          <div style="width: 200px;"><strong>MANDATORILY REDEEMABLE NONCONTROLLING INTEREST (TABLES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;">&#160;</td><td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; 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                    <td>duration</td>
                  </tr>
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              </div>
            </div>
          </td>
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      </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of redeemable noncontrolling interest (as defined) included in the statement of financial position as either a liability or temporary equity. As of the date of the statement of financial position, such redeemable noncontrolling interest is currently redeemable, as defined, for cash or other assets of the entity at (1) at a fixed or determinable price on a fixed or determinable date, (2) at the option of the holder of the noncontrolling interest, or (3) upon occurrence of an event that is not solely within the control of the entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RedeemableNoncontrollingInterestTableTextBlock</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>nonnum:textBlockItemType</td>
                  </tr>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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            </div>
          </td>
        </tr>
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<DOCUMENT>
<TYPE>EXCEL
<SEQUENCE>25
<FILENAME>Financial_Report.xlsx
<DESCRIPTION>IDEA: XBRL DOCUMENT
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<html>
  <head>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EXEAI">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAbstract', window );"><strong>OTHER INTANGIBLE ASSETS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AmortizationOfIntangibleAssets', window );">Amortization expense related to intangible assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_AmortizationOfIntangibleAssets" onclick="toggleNextSibling(this);">$ 9,600,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfIntangibleAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_AmortizationOfIntangibleAssets" onclick="toggleNextSibling(this);">$ 7,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfIntangibleAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_AmortizationOfIntangibleAssets" onclick="toggleNextSibling(this);">$ 3,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfIntangibleAssets</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_WeightedAverageUsefulLifeLineItems', window );"><strong>Weighted Average Useful Life [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 373,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 1,205,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 373,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 1,205,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">$ 2,958,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember', window );">Customer Strategy Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_WeightedAverageUsefulLifeLineItems', window );"><strong>Weighted Average Useful Life [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Royaltypercentagerate', window );">Estimated royalty rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_Royaltypercentagerate[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">6.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_Royaltypercentagerate<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsLongTermRevenueGrowthRate', window );">Growth rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsLongTermRevenueGrowthRate[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">7.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsLongTermRevenueGrowthRate<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember', window );">Customer relationships</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_WeightedAverageUsefulLifeLineItems', window );"><strong>Weighted Average Useful Life [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetUsefulLife', window );">Weighted average useful life of intangible assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">8 years 4 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember', window );">Other intangible assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_WeightedAverageUsefulLifeLineItems', window );"><strong>Weighted Average Useful Life [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetUsefulLife', window );">Weighted average useful life of intangible assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">3 years 7 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherIntangibleAssetsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherIntangibleAssetsAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_Royaltypercentagerate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_Royaltypercentagerate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_WeightedAverageUsefulLifeLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_WeightedAverageUsefulLifeLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AmortizationOfIntangibleAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets. As a noncash expense, this element is added back to net income when calculating cash provided by or used in operations using the indirect method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388964&amp;loc=d3e16225-109274<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AmortizationOfIntangibleAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=8077374&amp;loc=d3e2420-110228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetImpairmentCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FairValueInputsLongTermRevenueGrowthRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Percentage of assumed long-term growth in revenues, used as an input to measure fair value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (bbb)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25499696&amp;loc=d3e19207-110258<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FairValueInputsLongTermRevenueGrowthRate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FiniteLivedIntangibleAssetUsefulLife">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Useful life of finite-lived intangible assets, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetUsefulLife</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ECFDM">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACQUISITIONS (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
        <th class="th" colspan="1">7 Months Ended</th>
        <th class="th" colspan="1">1 Months Ended</th>
        <th class="th" colspan="1">7 Months Ended</th>
        <th class="th" colspan="1">2 Months Ended</th>
        <th class="th" colspan="1">9 Months Ended</th>
        <th class="th" colspan="1">3 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Aug. 08, 2014</div>
        </th>
        <th class="th">
          <div>Jan. 28, 2014</div>
        </th>
        <th class="th">
          <div>Aug. 09, 2013</div>
        </th>
        <th class="th">
          <div>Feb. 27, 2012</div>
        </th>
        <th class="th">
          <div>Oct. 04, 2012</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred" onclick="toggleNextSibling(this);">$ 25,700,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability" onclick="toggleNextSibling(this);">16,990,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Contingent consideration payments during period</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod" onclick="toggleNextSibling(this);">(9,144,000)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod</span><span></span></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod" onclick="toggleNextSibling(this);">(1,100,000)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual', window );">Revenue of Acquirees since Acquisition Date, Actual</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">91,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">69,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">8,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual', window );">Income (loss) from operations of Acquirees since Acquisition Date, Actual</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">7,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">10,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual" onclick="toggleNextSibling(this);">1,400,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition', window );">Business Combination Pro Forma Information Amortization Expense Of Acquirees Since Acquisition</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" onclick="toggleNextSibling(this);">6,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition</span><span></span></td>
        <td class="nump"><a title="ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" onclick="toggleNextSibling(this);">4,200,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition</span><span></span></td>
        <td class="nump"><a title="ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition" onclick="toggleNextSibling(this);">400,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember', window );">rogenSi [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Aug.  08,  2014<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity', window );">Description of Acquired Entity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">rogenSi Worldwide PTY, Ltd., a global leadership, change management, sales, performance training and consulting company.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">34,265,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">18,000,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent consideration was measured by applying a probability weighted discounted cash flow model based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 4.6% and expected future value of payments of $15.3 million. The $15.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with rogenSi achieving the targeted EBITDA for each earn-out year.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">15,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription', window );">Contingent Consideration Arrangements, Basis for Amount - Range Description</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">The total contingent consideration possible per the sale and purchase agreement ranges from zero to $17.6 million and the earn-out payments are payable in early 2015, 2016 and 2017, based on July 1, 2014 through December 31, 2014, and full year 2015 and 2016 performance, respectively.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">14,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">4.60%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses', window );">Measurement period adjustment - Other accrued expenses</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">6,400,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities', window );">Measurement period adjustment - Other noncurrent liabilities</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">8,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment', window );">Acquisiton hold-back payment</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment[us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">1,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember', window );">rogenSi [Member] | Customer relationships, gross [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife', window );">Weighted Average Useful Life of Acquired Intangible Assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">5 years 0 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember', window );">Sofica [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Jan. 28,  2014<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired', window );">Percentage of Voting Interests Acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity', window );">Description of Acquired Entity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">14,172,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">9,400,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.0% and expected future value of payments of $4.0 million. The $4.0 million of expected future payments was calculated using a probability weighted EBITDA assessment with the highest probability associated with Sofica achieving the targeted EBITDA for each earn-out year.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">4,000,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription', window );">Contingent Consideration Arrangements, Basis for Amount - Range Description</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">The total contingent consideration possible per the stock purchase agreement ranges from zero to $7.5 million. Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">5.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses', window );">Measurement period adjustment - Other accrued expenses</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">2,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities', window );">Measurement period adjustment - Other noncurrent liabilities</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">3,500,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment', window );">Acquisiton hold-back payment</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment[us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">1,000,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember', window );">Sofica [Member] | Customer relationships, gross [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife', window );">Weighted Average Useful Life of Acquired Intangible Assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">6 years 0 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember', window );">Sofica [Member] | Trade name - indefinite life [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife', window );">Weighted Average Useful Life of Acquired Intangible Assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">3 years 0 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember', window );">Sofica [Member] | NonCompeteAgreement</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife', window );">Weighted Average Useful Life of Acquired Intangible Assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">5 years 0 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember', window );">WebMetro [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Aug.  09,  2013<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired', window );">Percentage of Voting Interests Acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">17,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">15,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 5.3% and expected future value of payments of $2.6 million. The $2.6 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with WebMetro achieving the targeted EBITDA for each earn-out year.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">2,600,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">2,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">5.30%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember', window );">Iknowtion [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Feb. 27,  2012<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired', window );">Percentage of Voting Interests Acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">80.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity', window );">Description of Acquired Entity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">iKnowtion integrates proven marketing analytics methodologies and business consulting capabilities to help clients improve their return on marketing expenditures in such areas as demand generation, share of wallet, and channel mix optimization.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">1,200,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions include a discount rate of 21% and expected future value of payments of $4.3 million. The $4.3 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with iKnowtion achieving the maximum EBITDA targets.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">4,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">2,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">21.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses', window );">Measurement period adjustment - Other accrued expenses</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">1,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities', window );">Measurement period adjustment - Other noncurrent liabilities</a></td>
        <td class="nump"><a title="ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities[us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">500,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember', window );">Guidon [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Oct.  04,  2012<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired', window );">Percentage of Voting Interests Acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired[us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity', window );">Description of Acquired Entity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Guidon provides operational consulting services and designs solutions for operational and cultural transformation for global clients.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">5,700,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 21% and expected future value of payments of $2.8 million. The $2.8 million of expected future payments was calculated using a probability weighted EBITDA assessment with higher probability associated with Guidon achieving the maximum EBITDA targets.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">21.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember', window );">Technology Solutions Group [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1', window );">Date of Acquisition</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Dec. 31,  2012<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired', window );">Percentage of Voting Interests Acquired</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity', window );">Description of Acquired Entity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">TSG designs and implements custom communications systems for a variety of business types and sizes.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet', window );">Total Purchase Price</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">44,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity', window );">Cost of Acquired Entity, Up Front Cash Consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_UpFrontCashConsiderationPaidAcquiredEntity[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">33,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_UpFrontCashConsiderationPaidAcquiredEntity<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique', window );">Valuation Technique on Contingent Consideration</a></td>
        <td class="text">The fair value of the contingent payments was measured based on significant inputs not observable in the market (Level 3 inputs). Key assumptions included in the fair value calculation include a discount rate of 4.6% and expected future value of payments of $12.2 million. The $12.2 million of expected future payments was calculated using a bell curve probability weighted EBITDA assessment with the highest probability associated with TSG achieving the targeted EBITDA for each earn-out year.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred', window );">Future Value of Liabilities Incurred From Business Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">12,200,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent Consideration, at fair value</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">$ 11,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">4.60%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_PeppersAndRogersGroupMemberMember', window );">Peppers And Rogers Group Member [Member] | Trade name - indefinite life [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueInputsDiscountRate', window );">Discount rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_FairValueInputsDiscountRate[us-gaap_BusinessAcquisitionAxis=ttec_PeppersAndRogersGroupMemberMember;us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">38.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueInputsDiscountRate<br>/ us-gaap_BusinessAcquisitionAxis<br>= ttec_PeppersAndRogersGroupMemberMember<br>/ us-gaap_FiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_GlobantMember', window );">Globant [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonmonetaryTransactionNameOfCounterparty', window );">Nonmonetary Transaction Name Of Counterparty</a></td>
        <td class="text">The Company signed an agreement effective January 31, 2014 to transfer its assets, operations and employees in Argentina to IAFH Global S.A., better known as Globant, a technology service provider based in Argentina. This action placed our assets and employees with a leader focused on developing innovative software products. As part of this agreement, Globant will provide services to TeleTech through their Development Center in Buenos Aires.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This item represents management's methodology (for example, procedures or techniques) for estimating the fair value of the acquired liabilities for a particular acquisition.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessAcquisitionAcquiredLiabilitiesValuationTechnique</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Future value of liabilities incurred by the acquirer to former owners of the acquiree.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurred</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Future value of liabilities incurred for hold back payment by the acquirer to former owners of the acquiree.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessAcquisitionFutureValueOfLiabilitiesIncurredHoldbackPayment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization expense recorded by the acquired companies since the acquisition date. Amortization expense is specific to acquired intangible assets</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessCombinationProFormaInformationAmortizationExpenseOfAcquireesSinceAcquisition</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents the amount of any measurement period adjustment (as defined) realized during the reporting period to other accrued expenses acquired in connection with a business combination for which the initial accounting was incomplete.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherAccruedExpenses</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents the amount of any measurement period adjustment (as defined) realized during the reporting period to other noncurrent liabilities acquired in connection with a business combination for which the initial accounting was incomplete.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_BusinessCombinationProvisionalInformationInitialAccountingIncompleteAdjustmentOtherNoncurrentLiabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContingentConsiderationPaymentsDuringPeriod">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Payments made of contingent consideration during period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ContingentConsiderationPaymentsDuringPeriod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_UpFrontCashConsiderationPaidAcquiredEntity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash paid up-front to acquire the entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_UpFrontCashConsiderationPaidAcquiredEntity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average amortization period of finite-lived intangible assets acquired either individually or as part of a group of assets, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16265-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Date when the business acquisition agreement was executed, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionDateOfAcquisitionAgreement1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>With respect to a business combination completed during the period, this element provides a description of the business, other than the name, which may include the industry, size, products and other important information.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25497992&amp;loc=d3e1392-128463<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionDescriptionOfAcquiredEntity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Percentage of voting equity interests acquired at the acquisition date in the business combination.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25497992&amp;loc=d3e1392-128463<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionPercentageOfVotingInterestsAcquired</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>For contingent consideration arrangements recognized in connection with a business combination, this element represents a description of such arrangements.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7488404&amp;loc=d3e6927-128479<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationContingentConsiderationArrangementsDescription</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationContingentConsiderationLiability">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liability recognized arising from contingent consideration in a business combination.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 35<br><br> -Paragraph 1<br><br> -Subparagraph b<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911338&amp;loc=d3e6819-128478<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 25<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911189&amp;loc=d3e6408-128476<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationContingentConsiderationLiability</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents the amount of earnings or loss of the acquiree since the acquisition date included in the consolidated income statement for the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (h)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25497992&amp;loc=d3e1392-128463<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationProFormaInformationEarningsOrLossOfAcquireeSinceAcquisitionDateActual</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This element represents the amount of revenue of the acquiree since the acquisition date included in the consolidated income statement for the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (h)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25497992&amp;loc=d3e1392-128463<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationProFormaInformationRevenueOfAcquireeSinceAcquisitionDateActual</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount recognized for assets, including goodwill, in excess of (less than) the aggregate liabilities assumed.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FairValueInputsDiscountRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Interest rate used to find the present value of an amount to be paid or received in the future as an input to measure fair value.  For example, but not limited to, weighted average cost of capital (WACC), cost of capital, cost of equity and cost of debt.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (bbb)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25499696&amp;loc=d3e19207-110258<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FairValueInputsDiscountRate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonmonetaryTransactionNameOfCounterparty">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of the third party with whom the nonmonetary arrangement was entered into.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 845<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457305&amp;loc=d3e32049-108421<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NonmonetaryTransactionNameOfCounterparty</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionAxis=ttec_GlobantMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionAxis=ttec_GlobantMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionAxis=ttec_GuidonMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                    <td><strong> Period Type:</strong></td>
                    <td></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionAxis=ttec_IknowtionMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionAxis=ttec_RogensiMember</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td style="white-space:nowrap;">us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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<DOCUMENT>
<TYPE>XML
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<FILENAME>R78.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <head>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EP1AE">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>FAIR VALUE (FAIR VALUE ASSETS AND LIABILITIES) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesFairValueDisclosureAbstract', window );"><strong>Liabilities [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent consideration</a></td>
        <td class="num"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability" onclick="toggleNextSibling(this);">$ (16,990)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember', window );">Fair Value, Measurements, Recurring [Member] | Significant Other Observable Inputs (Level 2) [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsFairValueDisclosureAbstract', window );"><strong>Assets [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsFairValueDisclosure', window );">Money market investments</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">240</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeAssets', window );">Derivative assets, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeAssets[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeAssets<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsFairValueDisclosure', window );">Total assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_AssetsFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetsFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">240</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesFairValueDisclosureAbstract', window );"><strong>Liabilities [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredCompensationPlanLiability', window );">Deferred compensation plan liability</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_DeferredCompensationPlanLiability[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">8,478</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredCompensationPlanLiability<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="nump"><a title="ttec_DeferredCompensationPlanLiability[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">6,829</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredCompensationPlanLiability<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeLiabilities', window );">Derivative instruments, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeLiabilities[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">29,817</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeLiabilities<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesFairValueDisclosure', window );">Total liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_LiabilitiesFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(38,295)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_LiabilitiesFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(21,300)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember', window );">Fair Value, Measurements, Recurring [Member] | Significant Unobservable Inputs (Level 3) [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesFairValueDisclosureAbstract', window );"><strong>Liabilities [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Contingent consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel3Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">24,744</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel3Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel3Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">21,748</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel3Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesFairValueDisclosure', window );">Total liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_LiabilitiesFairValueDisclosure[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel3Member;us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">$ (24,744)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesFairValueDisclosure<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel3Member<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value as of the balance sheet date of liability under deferred compensation agreements.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DeferredCompensationPlanLiability</td>
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                    <td>credit</td>
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        <tr>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value portion of probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25499696&amp;loc=d3e19207-110258<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td>us-gaap_</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetsFairValueDisclosureAbstract</td>
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                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td>duration</td>
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            </div>
          </td>
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      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessCombinationContingentConsiderationLiability">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liability recognized arising from contingent consideration in a business combination.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 35<br><br> -Paragraph 1<br><br> -Subparagraph b<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911338&amp;loc=d3e6819-128478<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 25<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911189&amp;loc=d3e6408-128476<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessCombinationContingentConsiderationLiability</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsFairValueDisclosure">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value portion of currency on hand as well as demand deposits with banks or financial institutions. Includes other kinds of accounts that have the general characteristics of demand deposits. Also includes short-term, highly liquid investments that are both readily convertible to known amounts of cash and so near their maturity that they present insignificant risk of changes in value because of changes in interest rates.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash Equivalents<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashAndCashEquivalentsFairValueDisclosure</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value, after the effects of master netting arrangements, of a financial asset or other contract with one or more underlyings, notional amount or payment provision or both, and the contract can be net settled by means outside the contract or delivery of an asset. Includes assets not subject to a master netting arrangement and not elected to be offset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 10<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13433-108611<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13495-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=20225523&amp;loc=SL20225862-175312<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41271-113958<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28370219&amp;loc=SL20226008-175313<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value, after the effects of master netting arrangements, of a financial liability or contract with one or more underlyings, notional amount or payment provision or both, and the contract can be net settled by means outside the contract or delivery of an asset. Includes assets not subject to a master netting arrangement and not elected to be offset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 10<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13433-108611<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13495-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=20225523&amp;loc=SL20225862-175312<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41271-113958<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28370219&amp;loc=SL20226008-175313<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeLiabilities</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value of financial and nonfinancial obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25499696&amp;loc=d3e19207-110258<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesFairValueDisclosure</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                    <td>duration</td>
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                    <td></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHNAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>NET INCOME PER SHARE (NARRATIVE) (DETAILS)<br>In Millions, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_EmployeeStockOptionMember', window );">Stock Option [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems', window );"><strong>Anti-dilutive options to purchase common stock [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount', window );">Anti-dilutive securities</a></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_EmployeeStockOptionMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_EmployeeStockOptionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_EmployeeStockOptionMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_EmployeeStockOptionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_EmployeeStockOptionMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_EmployeeStockOptionMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_RestrictedStockUnitsRSUMember', window );">Restricted Stock Units (RSUs) [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems', window );"><strong>Anti-dilutive options to purchase common stock [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount', window );">Anti-dilutive securities</a></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_RestrictedStockUnitsRSUMember]" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_RestrictedStockUnitsRSUMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_RestrictedStockUnitsRSUMember]" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_RestrictedStockUnitsRSUMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_RestrictedStockUnitsRSUMember]" onclick="toggleNextSibling(this);">0.8</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_RestrictedStockUnitsRSUMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_PerformanceSharesMember', window );">Contingently Issuable Shares [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems', window );"><strong>Anti-dilutive options to purchase common stock [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount', window );">Anti-dilutive securities</a></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_PerformanceSharesMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_PerformanceSharesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_PerformanceSharesMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_PerformanceSharesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount[us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_PerformanceSharesMember]" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount<br>/ us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis<br>= us-gaap_PerformanceSharesMember</span><span></span></td>
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    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Securities (including those issuable pursuant to contingent stock agreements) that could potentially dilute basic earnings per share (EPS) or earnings per unit (EPU) in the future that were not included in the computation of diluted EPS or EPU because to do so would increase EPS or EPU amounts or decrease loss per share or unit amounts for the period presented.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Antidilution<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6505113<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Diluted Earnings Per Share<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510752<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Contingent Stock Agreement<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6508534<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareAmount</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareLineItems</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_EmployeeStockOptionMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_PerformanceSharesMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td>na</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AntidilutiveSecuritiesExcludedFromComputationOfEarningsPerShareByAntidilutiveSecuritiesAxis=us-gaap_RestrictedStockUnitsRSUMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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<DOCUMENT>
<TYPE>XML
<SEQUENCE>30
<FILENAME>R46.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E2F">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DEFERRED REVENUE AND COSTS (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueDisclosureAbstract', window );"><strong>DEFERRED REVENUE AND COSTS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredRevenueTableTextBlock', window );">Classification of Deferred Revenue on Balance Sheet</a></td>
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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Deferred Revenue - Current</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 29,887</font></td><td   style="width: 12px; 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          <div style="width: 200px;"><strong>QUARTERLY FINANCIAL DATA (UNAUDITED)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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                <p>The entire disclosure for the quarterly financial data in the annual financial statements.  The disclosure may include a tabular presentation of financial information for each fiscal quarter for the current and previous year, including revenues, gross profit, income or loss before extraordinary items and earnings per share data. It also includes an indication if the information in the note is unaudited, comments on the aggregate effect of year-end adjustments, and an explanation of matters or transactions that affect comparability or are pertinent to an understanding of the information furnished.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 270<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6372559&amp;loc=d3e765-108305<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 270<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6372559&amp;loc=d3e725-108305<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 270<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)-(j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25249566&amp;loc=d3e1280-108306<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section G<br><br> -Subsection 1<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-K (SK)<br><br> -Number 229<br><br> -Section 302<br><br> -Paragraph a<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EMKAI">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>FAIR VALUE (CONTINGENT CONSIDERATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability" onclick="toggleNextSibling(this);">$ 16,990</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationAcquiredDuringPeriod', window );">Acquisitions</a></td>
        <td class="nump"><a title="ttec_ContingentConsiderationAcquiredDuringPeriod" onclick="toggleNextSibling(this);">18,373</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationAcquiredDuringPeriod</span><span></span></td>
        <td class="nump"><a title="ttec_ContingentConsiderationAcquiredDuringPeriod" onclick="toggleNextSibling(this);">2,557</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationAcquiredDuringPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Payments</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod" onclick="toggleNextSibling(this);">(9,144)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod</span><span></span></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod" onclick="toggleNextSibling(this);">(1,100)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="num"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent" onclick="toggleNextSibling(this);">(6,233)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent" onclick="toggleNextSibling(this);">3,301</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability" onclick="toggleNextSibling(this);">16,990</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember', window );">Iknowtion [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">2,265</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">3,470</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">3,633</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Payments</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">(1,400)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">(1,100)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">195</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">937</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">2,265</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">3,470</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">3,633</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_IknowtionMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember', window );">Guidon [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">1,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,637</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,200</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Payments</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">(1,426)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="num"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">(211)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">437</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">1,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,637</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_GuidonMember]" onclick="toggleNextSibling(this);">2,200</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_GuidonMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember', window );">Technology Solutions Group [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">12,933</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">11,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Payments</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">(5,292)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="num"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">(7,641)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">1,776</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">12,933</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">11,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember', window );">WebMetro [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">2,708</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationAcquiredDuringPeriod', window );">Acquisitions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ContingentConsiderationAcquiredDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">2,557</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationAcquiredDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationPaymentsDuringPeriod', window );">Payments</a></td>
        <td class="num"><a title="ttec_ContingentConsiderationPaymentsDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">(1,026)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationPaymentsDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="num"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">(1,682)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">151</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">2,708</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_WebmetroMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember', window );">Sofica [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">6,317</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationAcquiredDuringPeriod', window );">Acquisitions</a></td>
        <td class="nump"><a title="ttec_ContingentConsiderationAcquiredDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">3,830</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationAcquiredDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">2,487</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">6,317</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_SoficaMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_SoficaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember', window );">rogenSi [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionContingentConsiderationLineItems', window );"><strong>BusinessAcquisitionContingentConsiderationLineItems</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Beginning balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">15,162</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContingentConsiderationAcquiredDuringPeriod', window );">Acquisitions</a></td>
        <td class="nump"><a title="ttec_ContingentConsiderationAcquiredDuringPeriod[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">14,543</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContingentConsiderationAcquiredDuringPeriod<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent', window );">Imputed Interest/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">619</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessCombinationContingentConsiderationLiability', window );">Ending balance, contingent consideration</a></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">$ 15,162</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessCombinationContingentConsiderationLiability[ttec_BusinessAcquisitionContingentConsiderationAxis=ttec_RogensiMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessCombinationContingentConsiderationLiability<br>/ ttec_BusinessAcquisitionContingentConsiderationAxis<br>= ttec_RogensiMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContingentConsiderationAcquiredDuringPeriod">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Contingent consideration acquired during period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ContingentConsiderationAcquiredDuringPeriod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContingentConsiderationPaymentsDuringPeriod">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Payments made of contingent consideration during period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ContingentConsiderationPaymentsDuringPeriod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsPayableInterestBearingCurrentAndNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obligations incurred and payable to vendors that bear interest at either a stated or an imputed rate.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 210<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-03.15(5))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 210<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-03.15(a))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 15<br><br> -Subparagraph a<br><br> -Article 7<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 15<br><br> -Subparagraph 5<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>Amount of liability recognized arising from contingent consideration in a business combination.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 35<br><br> -Paragraph 1<br><br> -Subparagraph b<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911338&amp;loc=d3e6819-128478<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 30<br><br> -Section 25<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6911189&amp;loc=d3e6408-128476<br><br><br><br></p>
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          <div style="width: 200px;"><strong>DERIVATIVES (INTEREST RATE SWAPS) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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        <td class="nump"><a title="us-gaap_DerivativeFixedInterestRate[us-gaap_DerivativeByNatureAxis=ttec_InterestRateSwapTwoMember]" onclick="toggleNextSibling(this);">3.14%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFixedInterestRate<br>/ us-gaap_DerivativeByNatureAxis<br>= ttec_InterestRateSwapTwoMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInceptionDates', window );">Contract Commencement Date</a></td>
        <td class="text">May  01,  2012<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeMaturityDates', window );">Contract Maturity Date</a></td>
        <td class="text">May  01,  2017<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeByNatureAxis=ttec_TotalInterestRateSwapsMember', window );">Total Interest Rate Swaps [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeLineItems', window );"><strong>Derivative [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_invest_DerivativeNotionalAmount', window );">Notional Amount</a></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeByNatureAxis=ttec_TotalInterestRateSwapsMember]" onclick="toggleNextSibling(this);">$ 40,000</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeByNatureAxis<br>= ttec_TotalInterestRateSwapsMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_invest_DerivativeNotionalAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate notional amount specified by the derivative(s). Expressed as an absolute value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 12<br><br> -Section 13<br><br> -Sentence Column B<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">invest_DerivativeNotionalAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>invest_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DerivativeVariableInterestRateTerm">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Variable interest rate in effect as of the balance sheet date related to the interest rate derivative.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DerivativeVariableInterestRateTerm</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeFixedInterestRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fixed interest rate related to the interest rate derivative.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeFixedInterestRate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeInceptionDates">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Date the entity entered into the derivative contract, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeInceptionDates</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeLineItems">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td>na</td>
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                    <td>duration</td>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeMaturityDates">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Date the derivative contract matures, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeMaturityDates</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeByNatureAxis=ttec_InterestRateSwapOneMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeByNatureAxis=ttec_InterestRateSwapOneMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
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              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeByNatureAxis=ttec_InterestRateSwapTwoMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeByNatureAxis=ttec_InterestRateSwapTwoMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeByNatureAxis=ttec_TotalInterestRateSwapsMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeByNatureAxis=ttec_TotalInterestRateSwapsMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EBKBM">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="6">3 Months Ended</th>
        <th class="th" colspan="8">12 Months Ended</th>
        <th class="th" colspan="1"></th>
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      <tr>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
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        <th class="th">
          <div>Dec. 31, 2024</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2023</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2022</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2021</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2020</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2011</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxAssetNetLineItems', window );"><strong>Deferred Tax Asset Net [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNet', window );">Total deferred tax assets, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet" onclick="toggleNextSibling(this);">$ 65,630,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet" onclick="toggleNextSibling(this);">$ 78,654,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet" onclick="toggleNextSibling(this);">$ 65,630,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsValuationAllowance', window );">Valuation allowances</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">10,792,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">10,721,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">10,792,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">20,909,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">16,555,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">600,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">2,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">400,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="num"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">(100,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardLineItems', window );"><strong>Tax Credit Carry Forward [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates', window );">Cumulative Amount Foregin Earnings Invested Outside United States</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates" onclick="toggleNextSibling(this);">445,000,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxHolidayDescription', window );">Income Tax Holidays Description</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">The Company has been granted &#8220;Tax Holidays&#8221; as an incentive to attract foreign investment by the governments of the Philippines and Costa Rica. Generally, a Tax Holiday is an agreement between the Company and a foreign government under which the Company receives certain tax benefits in that country, such as exemption from taxation on profits derived from export-related activities. In the Philippines, the Company has been granted multiple agreements with an initial period of four years and additional periods for varying years, expiring at various times between 2011 and 2020.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxHolidayTerminationDate', window );">Income Tax Holiday Termination Date</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">2011 and 2020<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxHolidayAggregateDollarAmount', window );">Aggregate Effect on Income Tax Expense for Income Tax Holiday Jurisdictions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayAggregateDollarAmount" onclick="toggleNextSibling(this);">20,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayAggregateDollarAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayAggregateDollarAmount" onclick="toggleNextSibling(this);">14,600,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayAggregateDollarAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayAggregateDollarAmount" onclick="toggleNextSibling(this);">20,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayAggregateDollarAmount</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare', window );">Diluted Net Income Per Share Effect For Income Tax Holiday Jurisdictions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare" onclick="toggleNextSibling(this);">$ 0.27</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare" onclick="toggleNextSibling(this);">$ 0.28</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare" onclick="toggleNextSibling(this);">$ 0.36</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense', window );">Total Interest and Penalties Related to Uncertain Tax Positions Recorded in Statements of Comprehensive Income</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense" onclick="toggleNextSibling(this);">132,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense" onclick="toggleNextSibling(this);">77,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense" onclick="toggleNextSibling(this);">40,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued', window );">Total Interest and Penalties Accrued Related to Uncertain Tax Positions Recorded in Balance Sheets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued" onclick="toggleNextSibling(this);">77,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued" onclick="toggleNextSibling(this);">132,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued" onclick="toggleNextSibling(this);">77,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ReserveRecognizedForUncertainTaxBenefits', window );">Reserve for Uncertain Tax Benefits, Net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ReserveRecognizedForUncertainTaxBenefits" onclick="toggleNextSibling(this);">1,900,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReserveRecognizedForUncertainTaxBenefits</span><span></span></td>
        <td class="nump"><a title="ttec_ReserveRecognizedForUncertainTaxBenefits" onclick="toggleNextSibling(this);">500,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReserveRecognizedForUncertainTaxBenefits</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit', window );">Decrease of Unrecognized Tax Benefits over Next 12 Months</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit" onclick="toggleNextSibling(this);">1,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember', window );">Federal [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardLineItems', window );"><strong>Tax Credit Carry Forward [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardAmount', window );">Tax Credit Carry Forward Amount</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember]" onclick="toggleNextSibling(this);">900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_FederalMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember]" onclick="toggleNextSibling(this);">2,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_FederalMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember]" onclick="toggleNextSibling(this);">2,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_FederalMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember]" onclick="toggleNextSibling(this);">3,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_FederalMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember]" onclick="toggleNextSibling(this);">3,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_FederalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardExpirationDate', window );">Tax Credit Carry Forward Expiration Date</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Dec. 31,  2024<span></span></td>
        <td class="text">Dec. 31,  2023<span></span></td>
        <td class="text">Dec. 31,  2022<span></span></td>
        <td class="text">Dec. 31,  2021<span></span></td>
        <td class="text">Dec. 31,  2020<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardAxis=ttec_StateMember', window );">State [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardLineItems', window );"><strong>Tax Credit Carry Forward [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardAmount', window );">Tax Credit Carry Forward Amount</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_TaxCreditCarryforwardAmount[us-gaap_TaxCreditCarryforwardAxis=ttec_StateMember]" onclick="toggleNextSibling(this);">1,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxCreditCarryforwardAmount<br>/ us-gaap_TaxCreditCarryforwardAxis<br>= ttec_StateMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxCreditCarryforwardExpirationDate', window );">Tax Credit Carry Forward Expiration Date</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Dec. 31,  2014<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Dec. 31,  2023<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_StateTaxCreditsAndNolMember', window );">State Tax Credits and NOL [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount[us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_StateTaxCreditsAndNolMember]" onclick="toggleNextSibling(this);">500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount<br>/ us-gaap_ValuationAllowanceByDeferredTaxAssetAxis<br>= ttec_StateTaxCreditsAndNolMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_UnitedStatesMember', window );">United States [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxAssetNetLineItems', window );"><strong>Deferred Tax Asset Net [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNet', window );">Total deferred tax assets, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet[us-gaap_IncomeTaxAuthorityAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">32,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems', window );"><strong>Significant Change In Unrecognized Tax Benefits From Significant Tax Events [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxExaminationYearsUnderAudit', window );">Income tax examination years under audit</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">2009, 2011 and 2012<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember', window );">Foreign Jurisdictions [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxAssetNetLineItems', window );"><strong>Deferred Tax Asset Net [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNet', window );">Total deferred tax assets, net</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet[us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember]" onclick="toggleNextSibling(this);">17,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_ForeignJurisdictionsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember', window );">Foreign Jurisdictions [Member] | Not Realizable Standard [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount[us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember;us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_NotRealizableStandardMember]" onclick="toggleNextSibling(this);">(300,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_ForeignJurisdictionsMember<br>/ us-gaap_ValuationAllowanceByDeferredTaxAssetAxis<br>= ttec_NotRealizableStandardMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_CanadaMember', window );">Canada [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems', window );"><strong>Significant Change In Unrecognized Tax Benefits From Significant Tax Events [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions', window );">Tax Adjustments, Settlements, and Unusual Provisions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions[us-gaap_IncomeTaxAuthorityAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">1,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxExaminationYearsUnderAudit', window );">Income tax examination years under audit</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">2009 and 2010<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_ArgentinaMember', window );">Argentina [Member] | Not Realizable Standard [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount[us-gaap_IncomeTaxAuthorityAxis=ttec_ArgentinaMember;us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_NotRealizableStandardMember]" onclick="toggleNextSibling(this);">200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_ArgentinaMember<br>/ us-gaap_ValuationAllowanceByDeferredTaxAssetAxis<br>= ttec_NotRealizableStandardMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_PhilippinesMember', window );">Philippines [Member] | Other Increase Decrease [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount[us-gaap_IncomeTaxAuthorityAxis=ttec_PhilippinesMember;us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_OtherIncreaseDecreaseMember]" onclick="toggleNextSibling(this);">(700,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_PhilippinesMember<br>/ us-gaap_ValuationAllowanceByDeferredTaxAssetAxis<br>= ttec_OtherIncreaseDecreaseMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_GhanaMember', window );">Ghana [Member] | Not Realizable Standard [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceLineItems', window );"><strong>Valuation Allowance [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount', window );">Net Change in Valuation Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount[us-gaap_IncomeTaxAuthorityAxis=ttec_GhanaMember;us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_NotRealizableStandardMember]" onclick="toggleNextSibling(this);">200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_GhanaMember<br>/ us-gaap_ValuationAllowanceByDeferredTaxAssetAxis<br>= ttec_NotRealizableStandardMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxAuthorityAxis=ttec_NetherlandsMember', window );">Netherlands [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems', window );"><strong>Significant Change In Unrecognized Tax Benefits From Significant Tax Events [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions', window );">Tax Adjustments, Settlements, and Unusual Provisions</a></td>
        <td class="nump"><a title="us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions[us-gaap_IncomeTaxAuthorityAxis=ttec_NetherlandsMember]" onclick="toggleNextSibling(this);">$ 1,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_NetherlandsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxExaminationYearsUnderAudit', window );">Income tax examination years under audit</a></td>
        <td class="text">2010 and 2011<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>he cumulative amount of foreign earnings considered permanently invested outside the US. These earnings do not include earnings from certain subsidiaries that the Company intends to repatriate to the US or are otherwise considered available for distribution to the US.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_CumulativeAmountForeginEarningsInvestedOutsideUnitedStates</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DeferredTaxAssetNetLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DeferredTaxAssetNetLineItems</td>
                  </tr>
                  <tr>
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                    <td>xbrli:stringItemType</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxExaminationYearsUnderAudit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ReserveRecognizedForUncertainTaxBenefits">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The reserve recognized during the period related to uncertain tax benefits, recorded on a net basis.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ReserveRecognizedForUncertainTaxBenefits</td>
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                    <td>ttec_</td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_SignificantChangeInUnrecognizedTaxBenefitsFromSignificantTaxEventsLineItems</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (b),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsValuationAllowance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsValuationAllowance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxHolidayAggregateDollarAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of income taxes from which a reporting entity is exempt or for which it will receive a reduction in income taxes as a result of the income tax holiday granted by the taxing jurisdiction.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 11.C)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330215-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 11<br><br> -Section C<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxHolidayAggregateDollarAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxHolidayDescription">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>A description of the factual circumstances giving rise to an income tax exemption or special reduction received from a taxing jurisdiction.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 11.C)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330215-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 35<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28937-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 11<br><br> -Section C<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxHolidayDescription</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Per share amount effect of the income tax benefit resulting from the income tax holidays granted by taxing jurisdictions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 11.C)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330215-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 11<br><br> -Section C<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxHolidayIncomeTaxBenefitsPerShare</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxHolidayTerminationDate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The date on which the special tax status will terminate.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 11.C)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330215-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 11<br><br> -Section C<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxHolidayTerminationDate</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the unrecognized tax benefit of a position taken for which it is reasonably possible that the total amount thereof will significantly increase or decrease within twelve months of the balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SignificantChangeInUnrecognizedTaxBenefitsIsReasonablyPossibleAmountOfUnrecordedBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase (decrease) to previously recorded tax expense. Includes, but is not limited to, significant settlements of income tax disputes, and unusual tax positions or infrequent actions taken by the entity, including tax assessment reversal, and IRS tax settlement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28446-109314<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28511-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxAdjustmentsSettlementsAndUnusualProvisions</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxCreditCarryforwardAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the tax credit carryforward, before tax effects, available to reduce future taxable income under enacted tax laws.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Carryforwards<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506874<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxCreditCarryforwardAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxCreditCarryforwardExpirationDate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Expiration date of the tax credit carryforward, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxCreditCarryforwardExpirationDate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxCreditCarryforwardLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxCreditCarryforwardLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount accrued for interest on an underpayment of income taxes and penalties related to a tax position claimed or expected to be claimed in the tax return.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestAccrued</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expense for interest on an underpayment of income taxes and penalties related to a tax position claimed or expected to be claimed in the tax return.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_UnrecognizedTaxBenefitsIncomeTaxPenaltiesAndInterestExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the change in the period in the valuation allowance for a specified deferred tax asset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e32123-109318<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ValuationAllowanceLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ValuationAllowanceLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_ArgentinaMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_ArgentinaMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_CanadaMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_CanadaMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_ForeignJurisdictionsMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_GhanaMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_GhanaMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_NetherlandsMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_NetherlandsMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_PhilippinesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_PhilippinesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxAuthorityAxis=ttec_UnitedStatesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxAuthorityAxis=ttec_UnitedStatesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxCreditCarryforwardAxis=ttec_FederalMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TaxCreditCarryforwardAxis=ttec_StateMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TaxCreditCarryforwardAxis=ttec_StateMember</td>
                  </tr>
                  <tr>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ValuationAllowanceByDeferredTaxAssetAxis=ttec_StateTaxCreditsAndNolMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                  <tr>
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<DOCUMENT>
<TYPE>XML
<SEQUENCE>36
<FILENAME>R57.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E1VAK">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 338,170</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 305,900</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 295,490</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 302,221</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 318,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 296,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 289,692</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 288,383</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,241,781</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,193,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,162,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">628,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">575,499</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">628,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">575,499</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">555,054</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">36,658</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">45,726</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">36,658</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">45,726</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">46,784</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember', window );">United States [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">603,297</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">556,239</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">474,236</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">382,508</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">337,311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">382,508</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">337,311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">311,904</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">27,728</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">34,891</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">27,728</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">34,891</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_UnitedStatesMember]" onclick="toggleNextSibling(this);">35,978</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_UnitedStatesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember', window );">Philippines [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">348,339</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">354,942</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">334,541</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">119,482</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">101,123</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">119,482</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">101,123</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">107,676</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">5,202</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">4,408</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">5,202</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">4,408</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_PhilippinesMember]" onclick="toggleNextSibling(this);">4,124</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_PhilippinesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember', window );">Latin America [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">172,270</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">176,906</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">188,071</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">67,193</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">75,618</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">67,193</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">75,618</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">70,915</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">1,456</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">5,299</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">1,456</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">5,299</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_LatinAmericaMember]" onclick="toggleNextSibling(this);">4,696</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_LatinAmericaMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember', window );">Europe Middle East Africa [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">83,944</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">72,644</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">111,304</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">13,367</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">12,311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">13,367</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">12,311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">8,767</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">692</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">692</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">311</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_EuropeMiddleEastAfricaMember]" onclick="toggleNextSibling(this);">887</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_EuropeMiddleEastAfricaMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember', window );">Asia Pacific [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">28,294</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">18,489</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">17,652</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">26,502</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">28,195</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">26,502</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">28,195</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">29,884</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">1,309</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">779</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">1,309</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">779</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=us-gaap_AsiaPacificMember]" onclick="toggleNextSibling(this);">1,004</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= us-gaap_AsiaPacificMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementGeographicalAxis=ttec_CanadaMember', window );">Canada [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems', window );"><strong>Revenues from External Customers and Long-Lived Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">5,637</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">13,937</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">37,177</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">19,299</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">20,941</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">19,299</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">20,941</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">25,908</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">$ 271</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">$ 38</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">$ 271</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">$ 38</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent[us-gaap_StatementGeographicalAxis=ttec_CanadaMember]" onclick="toggleNextSibling(this);">$ 95</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent<br>/ us-gaap_StatementGeographicalAxis<br>= ttec_CanadaMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherAssetsNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of noncurrent assets not separately disclosed in the balance sheet. Noncurrent assets are expected to be realized or consumed after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.17)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 17<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherAssetsNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PropertyPlantAndEquipmentGross">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before accumulated depreciation, depletion and amortization of physical assets used in the normal conduct of business and not intended for resale. Examples include, but are not limited to, land, buildings, machinery and equipment, office equipment, and furniture and fixtures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentGross</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RevenuesFromExternalCustomersAndLongLivedAssetsLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SalesRevenueServicesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.1(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SalesRevenueServicesNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementGeographicalAxis=ttec_CanadaMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementGeographicalAxis=ttec_CanadaMember</td>
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    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHJAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>STOCK REPURCHASE PROGRAM (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="1">2 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
        <th class="th" colspan="1">146 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Feb. 28, 2015</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_StockRepurchaseProgramAbstract', window );"><strong>STOCK REPURCHASE PROGRAM [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_CumulativeAuthorizedShareRepurhcaseAllowance', window );">Cumulative Authorized Share Repurhcase Allowance</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_CumulativeAuthorizedShareRepurhcaseAllowance" onclick="toggleNextSibling(this);">$ 637,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_CumulativeAuthorizedShareRepurhcaseAllowance</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Treasury Stock Purchases, Shares</a></td>
        <td class="nump"><a title="us-gaap_TreasuryStockSharesAcquired" onclick="toggleNextSibling(this);">212,100</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_TreasuryStockSharesAcquired" onclick="toggleNextSibling(this);">42,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Cost of Treasury Stock Purchases</a></td>
        <td class="nump"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">4,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(57,074,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(56,532,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(81,243,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="nump"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">625,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RemainingAllowanceStockRepurchaseProgram', window );">Remaining Allowance Stock Repurchase Program</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_RemainingAllowanceStockRepurchaseProgram" onclick="toggleNextSibling(this);">11,800,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_RemainingAllowanceStockRepurchaseProgram</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="nump"><a title="us-gaap_TreasuryStockSharesAcquired" onclick="toggleNextSibling(this);">212,100</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_TreasuryStockSharesAcquired" onclick="toggleNextSibling(this);">42,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="nump"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">$ 4,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">$ (57,074,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">$ (56,532,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">$ (81,243,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="nump"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">$ 625,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative authorized repurchase allowance under the stock repurchase program approved by the Board of Directors.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_CumulativeAuthorizedShareRepurhcaseAllowance</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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        <tr>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The remaining allowance under the stock repurchase program approved by the Board of Directors.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_RemainingAllowanceStockRepurchaseProgram</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
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          </td>
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        <tr>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_StockRepurchaseProgramAbstract</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TreasuryStockSharesAcquired">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of shares that have been repurchased during the period and are being held in treasury.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TreasuryStockSharesAcquired</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_TreasuryStockValueAcquiredCostMethod">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Equity impact of the cost of common and preferred stock that were repurchased during the period. Recorded using the cost method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6405813&amp;loc=d3e23239-112655<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TreasuryStockValueAcquiredCostMethod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>XML
<SEQUENCE>38
<FILENAME>R76.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E5EAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>DERIVATIVES (NARRATIVE) (DETAILS) (Fair Value [Member], USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top">
          <div class="a">Fair Value [Member]</div>
        </td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DerivativeNotionalAmountLineItems', window );"><strong>Derivative Notional Amount [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_invest_DerivativeNotionalAmount', window );">Notional Amount</a></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember]" onclick="toggleNextSibling(this);">$ 242,500</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember]" onclick="toggleNextSibling(this);">$ 204,500</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_invest_DerivativeNotionalAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate notional amount specified by the derivative(s). Expressed as an absolute value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 12<br><br> -Section 13<br><br> -Sentence Column B<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">invest_DerivativeNotionalAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>invest_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DerivativeNotionalAmountLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DerivativeNotionalAmountLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>XML
<SEQUENCE>39
<FILENAME>R86.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
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							} else {
							e.nextSibling.style.display='none';
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EDKAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>INCOME TAXES (OPERATING LOSS CARRY FORWARDS TABLE) (DETAILS) (All Tax Jurisdictions, USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top">
          <div class="a">All Tax Jurisdictions</div>
        </td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLossCarryforwardsLineItems', window );"><strong>Expiration of Net Operating Loss Carry Forwards [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLossCarryForwardsExpirationDatesYearOne', window );">2015</a></td>
        <td class="nump"><a title="ttec_OperatingLossCarryForwardsExpirationDatesYearOne[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OperatingLossCarryForwardsExpirationDatesYearOne<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLossCarryForwardsExpirationDatesYearTwo', window );">2016</a></td>
        <td class="nump"><a title="ttec_OperatingLossCarryForwardsExpirationDatesYearTwo[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">1,325</a><span style="display:none;white-space:normal;text-align:left;">ttec_OperatingLossCarryForwardsExpirationDatesYearTwo<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLossCarryForwardsExpirationDatesYearThree', window );">2017</a></td>
        <td class="nump"><a title="ttec_OperatingLossCarryForwardsExpirationDatesYearThree[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">1,079</a><span style="display:none;white-space:normal;text-align:left;">ttec_OperatingLossCarryForwardsExpirationDatesYearThree<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLossCarryForwardsExpirationDatesYearFour', window );">2018</a></td>
        <td class="nump"><a title="ttec_OperatingLossCarryForwardsExpirationDatesYearFour[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OperatingLossCarryForwardsExpirationDatesYearFour<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive', window );">After 2018</a></td>
        <td class="nump"><a title="ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">4,442</a><span style="display:none;white-space:normal;text-align:left;">ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration', window );">No expiration</a></td>
        <td class="nump"><a title="ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">3,102</a><span style="display:none;white-space:normal;text-align:left;">ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLossCarryforwards', window );">Total</a></td>
        <td class="nump"><a title="us-gaap_OperatingLossCarryforwards[us-gaap_IncomeTaxAuthorityAxis=ttec_AllTaxJurisdictionsMember]" onclick="toggleNextSibling(this);">$ 9,948</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLossCarryforwards<br>/ us-gaap_IncomeTaxAuthorityAxis<br>= ttec_AllTaxJurisdictionsMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The expiration date of each operating loss carryforward after five years from the balance sheet date included in total operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OperatingLossCarryForwardsExpirationDatesYearAfterFive</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OperatingLossCarryForwardsExpirationDatesYearFour">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The expiration date of each operating loss carryforward four years from the balance sheet date included in total operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OperatingLossCarryForwardsExpirationDatesYearFour</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Each operating loss carryforward after five years from the balance sheet date included in total operating loss carryforwards with no expiration date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_Operatinglosscarryforwardsexpirationdatesyearnoexpiration</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OperatingLossCarryForwardsExpirationDatesYearOne">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The expiration date of each operating loss carryforward one year from the balance sheet date included in total operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OperatingLossCarryForwardsExpirationDatesYearOne</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OperatingLossCarryForwardsExpirationDatesYearThree">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The expiration date of each operating loss carryforward three years from the balance sheet date included in total operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OperatingLossCarryForwardsExpirationDatesYearThree</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The expiration date of each operating loss carryforward two years from the balance sheet date included in total operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLossCarryforwards">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of operating loss carryforward, before tax effects, available to reduce future taxable income under enacted tax laws.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLossCarryforwards</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLossCarryforwardsLineItems</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td>duration</td>
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<DOCUMENT>
<TYPE>XML
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<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EYGAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (SOURCES OF PRE-TAX INCOME TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract', window );"><strong>Sources of pre-tax accounting income</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic', window );">Domestic</a></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic" onclick="toggleNextSibling(this);">$ 20,569</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic" onclick="toggleNextSibling(this);">$ 10,816</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic" onclick="toggleNextSibling(this);">$ (8,336)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign', window );">Foreign</a></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" onclick="toggleNextSibling(this);">79,890</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" onclick="toggleNextSibling(this);">81,253</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign" onclick="toggleNextSibling(this);">82,198</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments', window );">Income before income taxes</a></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">$ 100,459</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">$ 92,069</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">$ 73,862</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeLossFromContinuingOperationsBeforeIncomeTaxesAndMinorityInterestAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of earnings or loss from continuing operations before income taxes that is attributable to domestic operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesDomestic</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of earnings or loss from continuing operations before income taxes that is attributable to foreign operations, which is defined as Income or Loss generated from operations located outside the entity's country of domicile.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign</td>
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                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of operating profit and nonoperating income or expense before Income or Loss from equity method investments, income taxes, extraordinary items, and noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</td>
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<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EIJAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (UNCERTAIN TAX BENEFITS TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward', window );"><strong>Reconciliation of Unrecognized Tax Benefits Rollforward</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefits', window );">Beginning balance, unrecognized tax benefits</a></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 2,735</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions', window );">Additions for current year tax positions</a></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions" onclick="toggleNextSibling(this);">1,303</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions" onclick="toggleNextSibling(this);">369</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions', window );">Reductions in prior year tax positions</a></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions</span><span></span></td>
        <td class="num"><a title="us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions" onclick="toggleNextSibling(this);">(2,746)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UnrecognizedTaxBenefits', window );">Ending balance, unrecognized tax benefits</a></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 1,661</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
        <td class="nump"><a title="us-gaap_UnrecognizedTaxBenefits" onclick="toggleNextSibling(this);">$ 358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_UnrecognizedTaxBenefits</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ReconciliationOfUnrecognizedTaxBenefitsExcludingAmountsPertainingToExaminedTaxReturnsRollForward</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_UnrecognizedTaxBenefits">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of unrecognized tax benefits pertaining to uncertain tax positions taken in tax returns.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Unrecognized Tax Benefit<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6527854<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15A<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=SL6600010-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_UnrecognizedTaxBenefits</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of decrease in unrecognized tax benefits resulting from tax positions taken in prior period tax returns.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15A<br><br> -Subparagraph (a)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=SL6600010-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase in unrecognized tax benefits resulting from tax positions that have been or will be taken in current period tax return.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15A<br><br> -Subparagraph (a)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=SL6600010-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_UnrecognizedTaxBenefitsIncreasesResultingFromCurrentPeriodTaxPositions</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
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    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EJNAE">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>FAIR VALUE (DERIVATIVES TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member', window );">Significant Other Observable Inputs (Level 2) [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems', window );"><strong>Fair Value Net Derivative Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet', window );">Cash flow hedges</a></td>
        <td class="num"><a title="us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">$ (29,169)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
        <td class="num"><a title="us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">$ (11,485)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet', window );">Interest rate swaps</a></td>
        <td class="num"><a title="us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(1,440)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
        <td class="num"><a title="us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(2,152)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueHedgesAtFairValueNet', window );">Fair value hedges</a></td>
        <td class="nump"><a title="us-gaap_FairValueHedgesAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueHedgesAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
        <td class="num"><a title="us-gaap_FairValueHedgesAtFairValueNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(718)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueHedgesAtFairValueNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet', window );">Embedded derivatives</a></td>
        <td class="nump"><a title="us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
        <td class="num"><a title="us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(116)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(29,817)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member]" onclick="toggleNextSibling(this);">(14,471)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_FairValueByFairValueHierarchyLevelAxis<br>= us-gaap_FairValueInputsLevel2Member</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember', window );">Fair Value, Measurements, Recurring [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems', window );"><strong>Fair Value Net Derivative Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet', window );">Cash flow hedges</a></td>
        <td class="num"><a title="us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(29,169)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(11,485)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet', window );">Interest rate swaps</a></td>
        <td class="num"><a title="us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(1,440)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(2,152)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueHedgesAtFairValueNet', window );">Fair value hedges</a></td>
        <td class="nump"><a title="us-gaap_FairValueHedgesAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueHedgesAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_FairValueHedgesAtFairValueNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(718)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FairValueHedgesAtFairValueNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet', window );">Embedded derivatives</a></td>
        <td class="nump"><a title="us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">(116)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">$ (29,817)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember]" onclick="toggleNextSibling(this);">$ (14,471)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_FairValueByMeasurementFrequencyAxis<br>= us-gaap_FairValueMeasurementsRecurringMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FairValueNetDerivativeAssetsAndLiabilitiesMeasuredOnRecurringAndNonrecurringBasisLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net fair value of all derivative instruments designated as cash flow hedging instruments, which is ordinarily reflected within other comprehensive income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashFlowHedgesDerivativeInstrumentsAtFairValueNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeFairValueOfDerivativeNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value of the assets less the liabilities of a derivative or group of derivatives.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 10<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13433-108611<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13495-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41271-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeFairValueOfDerivativeNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net fair value as of the balance sheet date of the embedded derivative or group of embedded derivatives classified as assets, net of those classified as liabilities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmbeddedDerivativeFairValueOfEmbeddedDerivativeNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FairValueHedgesAtFairValueNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net fair value of all derivative instruments designated as fair value hedging instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FairValueHedgesAtFairValueNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value as of the balance sheet date of all interest rate derivatives designated as cash flow hedging instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_InterestRateCashFlowHedgeDerivativeAtFairValueNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FairValueByFairValueHierarchyLevelAxis=us-gaap_FairValueInputsLevel2Member</td>
                  </tr>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FairValueByMeasurementFrequencyAxis=us-gaap_FairValueMeasurementsRecurringMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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  <head>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EJJAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DERIVATIVES (OCI ROLLFORWARD) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract', window );"><strong>DERIVATIVES [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax', window );">Aggregate unrealized net gain (loss) at beginning of year</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ (8,352)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ 9,559</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ (5,852)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax', window );">Add: Net gain/(loss) from change in fair value of cash flow hedges</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(12,121)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(13,721)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">17,748</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax', window );">Less: Net (gain)/loss reclassified to earnings from effective hedges</a></td>
        <td class="nump"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">2,128</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
        <td class="num"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">(4,190)</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
        <td class="num"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">(2,337)</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax', window );">Aggregate unrealized net gain (loss) at end of period</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ (18,345)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ (8,352)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">$ 9,559</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of gains or losses on a cash flow hedge reclassified in the period to earnings from accumulated other comprehensive income net of taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <p>Accumulated change, net of tax, in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges. Includes an entity's share of an equity investee's Increase or Decrease in deferred hedging gains or losses.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7668309&amp;loc=d3e80784-113994<br><br><br><br></p>
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                <p>Amount after tax of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6441202&amp;loc=d3e80720-113993<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AccumulatedOtherComprehensiveIncomeLossAbstract', window );"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(18</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following table </font><font style="font-family:Arial;font-size:10pt;">presents changes in the a</font><font style="font-family:Arial;font-size:10pt;">ccumulated </font><font style="font-family:Arial;font-size:10pt;">balance for each component of </font><font style="font-family:Arial;font-size:10pt;">other comprehensive income (loss)</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> including current period other comprehensive income (loss) and reclassifications out of accumulated other comprehensive income (loss)</font><font style="font-family:Arial;font-size:10pt;"> (in</font><font style="font-family:Arial;font-size:10pt;">&#160;</font><font style="font-family:Arial;font-size:10pt;">thousands):</font></p><p style='margin-top: 0pt; 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text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">comprehensive income (loss)</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,508)</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net current period other comprehensive income (loss)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12,517</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 30, 2012</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 23px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2012</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 30, 2013</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 23px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2013</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (10,581)</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (2,128)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 210px; text-align:left;border-color:#000000;min-width:210px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Actuarial loss on defined benefit plan</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,098)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (605)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (882)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Cost of services</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 198px; text-align:left;border-color:#000000;min-width:198px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Tax effect</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 66</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 36</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 53</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Provision for income taxes</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,032)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (569)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (829)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
    </table>
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                <p>Ten entire disclosure for accumulated other comprehensive income (loss) including the breakout of individual accumulated totals within the balance.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>NET INCOME PER SHARE (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_NetIncomePerShareAbstract', window );"><strong>NET INCOME PER SHARE [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock', window );">Schedule of Diluted Shares Calculation</a></td>
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text-align:left;border-color:#000000;min-width:385px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Effect of dilutive securities:</font></td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 373px; text-align:left;border-color:#000000;min-width:373px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Stock options</font></td><td   style="width: 68px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total effects of dilutive securities</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 805</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 906</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 802</font></td></tr><tr style="height: 17px"><td colspan="4"  style="width: 397px; text-align:left;border-color:#000000;min-width:397px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Shares used in dilutive earnings per share calculation</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 50,102</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 52,244</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 55,540</font></td></tr><tr style="height: 17px"><td   style="width: 12px; 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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of an entity's basic and diluted earnings per share calculations, including a reconciliation of numerators and denominators of the basic and diluted per-share computations for income from continuing operations.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EECAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DERIVATIVES (TABLES)<br></strong></div>
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        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;">&#160;</td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td colspan="8"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;">&#160;</td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td colspan="2"  style="width: 77px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:77px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;">&#160;</td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;">&#160;</td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;">&#160;</td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:66px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at beginning of year</font></td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">$</font></td><td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (8,352)</font></td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">$</font></td><td   style="width: 66px; text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 9,559</font></td><td   style="width: 11px; 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text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 2,128</font></td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (4,190)</font></td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (2,337)</font></td></tr><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Aggregate unrealized net gain/(loss) at end of year</font></td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">$</font></td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (18,345)</font></td><td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (8,352)</font></td><td   style="width: 11px; text-align:right;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">$</font></td><td   style="width: 66px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:66px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 9,559</font></td></tr><tr style="height: 16px"><td   style="width: 367px; text-align:left;border-color:#000000;min-width:367px;">&#160;</td><td   style="width: 5px; text-align:left;border-color:#000000;min-width:5px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;">&#160;</td><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfNotionalAmountsOfOutstandingDerivativePositionsTableTextBlock', window );">Schedule of Notional Amounts of Outstanding Cash Flow Hedges</a></td>
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text-align:center;border-color:#000000;min-width:12px;">&#160;<sup></sup></td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">% Maturing in 2015</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Contracts Maturing Through</font></td></tr><tr style="height: 17px"><td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Canadian Dollar</font></td><td   style="width: 15px; 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      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfInterestRateDerivativesTableTextBlock', window );">Schedule of Interest Rate Swaps</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 44px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 132px; text-align:center;border-color:#000000;min-width:132px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 74px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:74px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Notional Amount</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 95px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:95px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Variable Rate Received</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:144px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2014</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 62px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:62px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">25 million</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 95px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:95px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1 - month LIBOR</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 49px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:49px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;"> 2.55</font></td><td   style="width: 19px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:19px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">%</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 100px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:100px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">April 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; 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      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfDerivativesInstrumentsStatementsOfFinancialPerformanceAndFinancialPositionLocationTableTextBlock', window );">Schedule of Derivatives Instruments on Balance Sheet</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="11"  style="width: 356px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:356px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2014</font></td></tr><tr style="height: 31px"><td colspan="2"  style="width: 257px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:257px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="5"  style="width: 172px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> 1,439</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> -</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> -</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> -</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Other current liabilities</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (4,595)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (1,028)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (815)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (116)</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 257px; text-align:left;border-color:#000000;min-width:257px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Other long-term liabilities</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (11,708)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (1,124)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> -</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total fair value of derivatives, net</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (11,485)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:center;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (2,152)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (718)</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;"> (116)</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 245px; text-align:left;border-color:#000000;min-width:245px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:right;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfDerivativeInstrumentsEffectOnOtherComprehensiveIncomeLossTableTextBlock', window );">Schedule of Derivative Impact on Statement of Comprehensive Income</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;">&#160;</td><td colspan="11"  style="width: 328px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:328px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 285px; text-align:left;border-color:#000000;min-width:285px;">&#160;</td><td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 33px"><td colspan="2"  style="width: 297px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Designation:</font></td><td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="5"  style="width: 158px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:158px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Designated as Hedging Instruments</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative contract type:</font></td><td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Foreign Exchange</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Interest Rate</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 297px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:297px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative classification:</font></td><td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow </font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Cash Flow </font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the effective portion of gains and losses on derivative instruments (and nonderivative instruments) designated and qualifying in cash flow hedges recorded in accumulated other comprehensive income (loss) during the term of the hedging relationship and reclassified into earnings during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the effective portion of the gains and losses on derivative instruments designated (and non-derivative instruments) designated and qualifying in cash flow hedges and net investment hedges that was recognized in other comprehensive income (loss) during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of derivative instruments (including nonderivative instruments that are designated and qualify as hedging instruments) of (a) the location and amount of gains and losses reported in the statement of financial performance and (b) the location and fair value amounts of the instruments reported in the statement of financial position.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5618551-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of interest rate derivatives, including, but not limited to, the fair value of the derivatives, statement of financial position location, and statement of financial performance location of these instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the notional amounts of outstanding derivative positions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5579245-113959<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EK2AG">
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          <div style="width: 200px;"><strong>DERIVATIVES (INCOME STATEMENT CLASSIFICATION) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
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        <th class="th">
          <div>Dec. 31, 2012</div>
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      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherNonoperatingIncomeExpense', window );">Other income (expense), net</a></td>
        <td class="nump"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">$ 9,161</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">$ (722)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">$ (965)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestExpense', window );">Interest expense</a></td>
        <td class="nump"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">6,946</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">7,513</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">6,696</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
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      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet', window );">Amount of gain or (loss) recognized in other comprehensive income - effective portion, net of tax:</a></td>
        <td class="num"><a title="us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(11,926)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(13,530)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member] | Amount and Location of Net Gain or Loss Reclassified From Accumulated Other Comprehensive Income to Income [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Revenues', window );">Revenue</a></td>
        <td class="num"><a title="us-gaap_Revenues[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember]" onclick="toggleNextSibling(this);">(2,429)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Revenues<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Revenues[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember]" onclick="toggleNextSibling(this);">7,973</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Revenues<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Interest Rate [Member] | Cash Flow [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet', window );">Amount of gain or (loss) recognized in other comprehensive income - effective portion, net of tax:</a></td>
        <td class="num"><a title="us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(195)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(191)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Interest Rate [Member] | Cash Flow [Member] | Amount and Location of Net Gain or Loss Reclassified From Accumulated Other Comprehensive Income to Income [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestExpense', window );">Interest expense</a></td>
        <td class="num"><a title="us-gaap_InterestExpense[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember]" onclick="toggleNextSibling(this);">(1,060)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember</span><span></span></td>
        <td class="num"><a title="us-gaap_InterestExpense[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember]" onclick="toggleNextSibling(this);">(1,047)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossReclassifiedFromAccumulatedOtherComprehensiveIncomeToIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Fair Value [Member] | Amount and Location of Net Gain or Loss Recognized in Income Nondesignated Hedging Instruments [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherNonoperatingIncomeExpense', window );">Other income (expense), net</a></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember]" onclick="toggleNextSibling(this);">(386)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember]" onclick="toggleNextSibling(this);">(6,360)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Leases Derivative Contract [Member] | Embedded Derivative [Member] | Amount and Location of Net Gain or Loss Recognized in Income Nondesignated Hedging Instruments [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsGainLossLineItems', window );"><strong>Derivative Instruments, Gain (Loss) [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostOfGoodsSold', window );">Cost of services</a></td>
        <td class="num"><a title="us-gaap_CostOfGoodsSold[us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember]" onclick="toggleNextSibling(this);">$ (116)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfGoodsSold<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_CostOfGoodsSold[us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember;us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis=ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember]" onclick="toggleNextSibling(this);">$ 162</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfGoodsSold<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember<br>/ us-gaap_ReclassificationOutOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_AmountAndLocationOfNetGainOrLossRecognizedInIncomeNondesignatedHedgingInstrumentsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostOfGoodsSold">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs related to goods produced and sold during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 2<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.2(a))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostOfGoodsSold</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeInstrumentsGainLossLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeInstrumentsGainLossLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The effective portion of gains and losses (net) on derivative instruments designated and qualifying as hedging instruments that was recognized in other comprehensive income during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeInstrumentsGainLossRecognizedInOtherComprehensiveIncomeEffectivePortionNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the cost of borrowed funds accounted for as interest expense.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 835<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450988&amp;loc=d3e26243-108391<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-04.9)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 9<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_InterestExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherNonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net amount of other income and expense amounts, the components of which are not separately disclosed on the income statement, resulting from ancillary business-related activities (that is, excluding major activities considered part of the normal operations of the business) also known as other nonoperating income (expense) recognized for the period. Such amounts may include: (a) dividends, (b) interest on securities, (c) net gains or losses on securities, (d) unusual costs, (e) gains or losses on foreign exchange transactions, and (f) miscellaneous other income and expense items.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 9<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.9)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherNonoperatingIncomeExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Revenues">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Revenues</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
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    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E5JAE">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>LEASES (FUTURE MINIMUM LEASE PAYMENTS TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember', window );">Operating Leases [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasedAssetsLineItems', window );"><strong>Operating Leased Assets Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent', window );">2015</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">$ 43,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears', window );">2016</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">34,248</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears', window );">2017</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">26,505</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears', window );">2018</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">18,582</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears', window );">2019</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">9,665</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter', window );">Thereafter</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">3,826</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDue', window );">Total future minimum lease payments</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDue[ttec_OperatingLeaseByTypeAxis=ttec_OperatingLeasesMember]" onclick="toggleNextSibling(this);">136,237</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDue<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_OperatingLeasesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember', window );">Sublease Income [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasedAssetsLineItems', window );"><strong>Operating Leased Assets Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent', window );">2015</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,234)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears', window );">2016</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,234)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInTwoYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears', window );">2017</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,234)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInThreeYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears', window );">2018</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,470)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears', window );">2019</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,470)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter', window );">Thereafter</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">(2,675)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueThereafter<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDue', window );">Total future minimum lease payments</a></td>
        <td class="num"><a title="us-gaap_OperatingLeasesFutureMinimumPaymentsDue[ttec_OperatingLeaseByTypeAxis=ttec_SubleaseIncomeMember]" onclick="toggleNextSibling(this);">$ (14,317)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesFutureMinimumPaymentsDue<br>/ ttec_OperatingLeaseByTypeAxis<br>= ttec_SubleaseIncomeMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasedAssetsLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLeasedAssetsLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of required minimum rental payments for leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLeasesFutureMinimumPaymentsDue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of required minimum rental payments maturing in the next fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of required minimum rental payments maturing in the fifth fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFiveYears</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasesFutureMinimumPaymentsDueInFourYears">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of required minimum rental payments maturing in the forth fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
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                  <tr>
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                <p>Amount of required minimum rental payments maturing in the third fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
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                <p>Amount of required minimum rental payments maturing in the second fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
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                <p>Amount of required minimum rental payments maturing after the fifth fiscal year following the latest fiscal year for operating leases having an initial or remaining non-cancelable letter-terms in excess of one year.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 40<br><br> -Subparagraph (Note 3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6584154&amp;loc=d3e38371-112697<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41502-112717<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EYAAC">
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          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS (TABLES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr></table></div><span></span></td>
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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Balance, beginning of year</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (342)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (200)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (83)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 336px; text-align:left;border-color:#000000;min-width:336px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Balance, end of year</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,425</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,815</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,635</font></td></tr><tr style="height: 17px"><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfRevenueByMajorCustomersByReportingSegmentsTableTextBlock', window );">Schedule of Revenue from Significant Clients</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 20px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td colspan="8"  style="width: 285px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:285px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31, </font></td></tr><tr style="height: 20px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 13px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 170px; text-align:left;border-color:#000000;min-width:170px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Telecommunications client</font></td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">11%</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">12%</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">10%</font></td></tr><tr style="height: 17px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ScheduleOfAccountsReceivableBySignificantClientTableTextBlock', window );">Schedule of Accounts Receivable Outstanding from Significant Clients</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td colspan="10"  style="width: 506px; text-align:left;border-color:#000000;min-width:506px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable from this client was as follows (in thousands):</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; text-align:left;border-color:#000000;min-width:22px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 106px; text-align:left;border-color:#000000;min-width:106px;">&#160;</td><td   style="width: 22px; 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                <p>Tabular disclosure of the various types of trade accounts and notes receivable and for each the gross carrying value, allowance, and net carrying value as of the balance sheet date. Presentation is categorized by current, noncurrent and unclassified receivables.</p>
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                <p>Tabular disclosure of the extent of the entity's reliance on its major customers, if revenues from transactions with a single external customer amount to 10 percent or more of entity revenues, including the disclosure of that fact, the total amount of revenues from each such customer, and the identity of the reportable segment or segments reporting the revenues. The entity need not disclose the identity of a major customer or the amount of revenues that each segment reports from that customer. For these purposes, a group of companies known to the entity to be under common control is considered a single customer, and the federal government, a state government, a local government such as a county or municipality, or a foreign government is each considered a single customer.</p>
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          <div style="width: 200px;"><strong>OTHER FINANCIAL INFORMATION (TABLES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,633</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 422px; text-align:left;border-color:#000000;min-width:422px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other insurance</font></td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,068</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 631</font></td></tr><tr style="height: 17px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total self-insurance liabilities</font></td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,844</font></td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 5,913</font></td></tr><tr style="height: 17px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 18px; text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherFinancialInformationAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_SelfInsuranceLiabilitiesTableTextBlock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of self-insurance liabilities included within accrued employee compensation on the corresponding balance sheets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_SelfInsuranceLiabilitiesTableTextBlock</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>nonnum:textBlockItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
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<DOCUMENT>
<TYPE>XML
<SEQUENCE>51
<FILENAME>R67.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EXBAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS (NARRATIVE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsAbstract', window );"><strong>CONTRACT ACQUISITION COSTS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AmortizationOfContractAcquisitionCosts', window );">Amortization of contract acquisition costs</a></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">$ 856</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">$ 1,160</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">$ 1,017</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AmortizationOfContractAcquisitionCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AmortizationOfContractAcquisitionCosts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContractAcquisitionCostsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ContractAcquisitionCostsAbstract</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
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      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>XML
<SEQUENCE>52
<FILENAME>R111.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E5EAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>OTHER FINANCIAL INFORMATION (SELF INSURANCE LIABILITIES TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherFinancialInformationAbstract', window );"><strong>OTHER FINANCIAL INFORMATION [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent', window );">Worker's compensation</a></td>
        <td class="nump"><a title="us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent" onclick="toggleNextSibling(this);">$ 2,007</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent" onclick="toggleNextSibling(this);">$ 1,649</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_HealthAndDentalInsurance', window );">Employee health and dental insurance</a></td>
        <td class="nump"><a title="ttec_HealthAndDentalInsurance" onclick="toggleNextSibling(this);">4,769</a><span style="display:none;white-space:normal;text-align:left;">ttec_HealthAndDentalInsurance</span><span></span></td>
        <td class="nump"><a title="ttec_HealthAndDentalInsurance" onclick="toggleNextSibling(this);">3,633</a><span style="display:none;white-space:normal;text-align:left;">ttec_HealthAndDentalInsurance</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherGeneralLiabilityInsurance', window );">Other insurance</a></td>
        <td class="nump"><a title="ttec_OtherGeneralLiabilityInsurance" onclick="toggleNextSibling(this);">1,068</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherGeneralLiabilityInsurance</span><span></span></td>
        <td class="nump"><a title="ttec_OtherGeneralLiabilityInsurance" onclick="toggleNextSibling(this);">631</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherGeneralLiabilityInsurance</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SelfInsuranceReserve', window );">Total self insurance liabilities</a></td>
        <td class="nump"><a title="us-gaap_SelfInsuranceReserve" onclick="toggleNextSibling(this);">$ 7,844</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SelfInsuranceReserve</span><span></span></td>
        <td class="nump"><a title="us-gaap_SelfInsuranceReserve" onclick="toggleNextSibling(this);">$ 5,913</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SelfInsuranceReserve</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_HealthAndDentalInsurance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obgliations and payables pertaining to employee health and dental insurance claims.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_HealthAndDentalInsurance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherFinancialInformationAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherFinancialInformationAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherGeneralLiabilityInsurance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obligations and payables pertaining to other general liability insurance claims.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherGeneralLiabilityInsurance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SelfInsuranceReserve">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount (including both current and noncurrent portions) of accrued known and estimated losses incurred as of the balance sheet date for which no insurance coverage exists, and for which a claim has been made or is probable of being asserted, typically arising from workmen's compensation-type of incidents and personal injury to nonemployees from accidents on the entity's property.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.24)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SelfInsuranceReserve</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obligations and payables pertaining to claims incurred of a workers compensation nature.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 210<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-03.15(5))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 210<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-03.15(a))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 15<br><br> -Subparagraph a<br><br> -Article 7<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 15<br><br> -Subparagraph 5<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WorkersCompensationLiabilityCurrentAndNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
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  </body>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EI6AG">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>PROPERTY PLANT AND EQUIPMENT (PPE BREAKOUT BY TYPE TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">$ 628,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">$ 575,499</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross" onclick="toggleNextSibling(this);">$ 555,054</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment', window );">Less: Accumulated depreciation and amortization</a></td>
        <td class="num"><a title="us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment" onclick="toggleNextSibling(this);">(478,139)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment" onclick="toggleNextSibling(this);">(448,780)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentNet', window );">Property, plant and equipment, net</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentNet" onclick="toggleNextSibling(this);">150,212</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentNet" onclick="toggleNextSibling(this);">126,719</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentNet</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LandAndBuildingMember', window );">Land and buildings [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LandAndBuildingMember]" onclick="toggleNextSibling(this);">38,833</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_LandAndBuildingMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LandAndBuildingMember]" onclick="toggleNextSibling(this);">38,833</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_LandAndBuildingMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_TechnologyEquipmentMember', window );">Computer equipment and software [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_TechnologyEquipmentMember]" onclick="toggleNextSibling(this);">334,127</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_TechnologyEquipmentMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_TechnologyEquipmentMember]" onclick="toggleNextSibling(this);">297,567</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_TechnologyEquipmentMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_EquipmentMember', window );">Telephone equipment [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_EquipmentMember]" onclick="toggleNextSibling(this);">38,925</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_EquipmentMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_EquipmentMember]" onclick="toggleNextSibling(this);">39,238</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_EquipmentMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_FurnitureAndFixturesMember', window );">Furniture and fixtures [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_FurnitureAndFixturesMember]" onclick="toggleNextSibling(this);">57,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_FurnitureAndFixturesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_FurnitureAndFixturesMember]" onclick="toggleNextSibling(this);">50,638</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_FurnitureAndFixturesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LeaseholdImprovementsMember', window );">Leasehold improvements [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LeaseholdImprovementsMember]" onclick="toggleNextSibling(this);">158,844</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_LeaseholdImprovementsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_LeaseholdImprovementsMember]" onclick="toggleNextSibling(this);">148,890</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_LeaseholdImprovementsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_VehiclesMember', window );">Motor vehicles [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_VehiclesMember]" onclick="toggleNextSibling(this);">175</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_VehiclesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_VehiclesMember]" onclick="toggleNextSibling(this);">188</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_VehiclesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_ConstructionInProgressMember', window );">Construction-in-progress and other [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentLineItems', window );"><strong>Property Plant and Equipment Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentGross', window );">Property, plant and equipment, gross</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_ConstructionInProgressMember]" onclick="toggleNextSibling(this);">$ 36</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_ConstructionInProgressMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentGross[us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_ConstructionInProgressMember]" onclick="toggleNextSibling(this);">$ 145</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentGross<br>/ us-gaap_PropertyPlantAndEquipmentByTypeAxis<br>= us-gaap_ConstructionInProgressMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of accumulated depreciation, depletion and amortization for physical assets used in the normal conduct of business to produce goods and services.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.14)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 14<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
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          </td>
        </tr>
      </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before accumulated depreciation, depletion and amortization of physical assets used in the normal conduct of business and not intended for resale. Examples include, but are not limited to, land, buildings, machinery and equipment, office equipment, and furniture and fixtures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentGross</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentLineItems</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after accumulated depreciation, depletion and amortization of physical assets used in the normal conduct of business to produce goods and services and not intended for resale. Examples include, but are not limited to, land, buildings, machinery and equipment, office equipment, and furniture and fixtures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 13<br><br> -Subparagraph a<br><br> -Article 5<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 8<br><br> -Article 7<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentNet</td>
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                    <td>instant</td>
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentByTypeAxis=us-gaap_ConstructionInProgressMember</td>
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                  <tr>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EZF">
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          <div>Dec. 31, 2014</div>
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text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 9,665</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (2,470)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 97px; text-align:left;border-color:#000000;min-width:97px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Thereafter</font></td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,826</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (2,675)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 85px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (14,317)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 85px; text-align:left;border-color:#000000;min-width:85px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfChangeInAssetRetirementObligationTableTextBlock', window );">Schedule of Change in Asset Retirement Obligation Liability</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 46px"><td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Balance at December 31, 2013</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Additions and Modifications</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Accretion</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Settlements</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Balance at December 31, 2014</font></td></tr><tr style="height: 15px"><td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; 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border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 39</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,941</font></td></tr><tr style="height: 15px"><td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 9px; text-align:left;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 46px"><td   style="width: 133px; text-align:left;border-color:#000000;min-width:133px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Balance at December 31, 2012</font></td><td   style="width: 9px; text-align:center;border-color:#000000;min-width:9px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; 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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(2)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACQUISITIONS</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">rogenSi</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the third quarter of 2014,</font><font style="font-family:Arial;font-size:10pt;"> as an addition to the Customer Strategy Services (&#8220;CSS&#8221;) segment,</font><font style="font-family:Arial;font-size:10pt;"> the Company acquired substantially all operating assets of </font><font style="font-family:Arial;font-size:10pt;">rogenSi Worldwide PTY, Ltd., a global leadership</font><font style="font-family:Arial;font-size:10pt;">, change management, sales,</font><font style="font-family:Arial;font-size:10pt;"> performance training and consulting company.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The total purchase price was $3</font><font style="font-family:Arial;font-size:10pt;">4.3</font><font style="font-family:Arial;font-size:10pt;"> million, subject to certain working capital adjustments, and consists of $1</font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;"> million in cash at closing and</font><font style="font-family:Arial;font-size:10pt;"> an estimated</font><font style="font-family:Arial;font-size:10pt;"> $14.5 million in three earn-out payments, contingent on the acquired companies and TeleTech's CSS segment achieving certain agreed earnings before interest, taxes, depreciation and amortization (&#8220;EBITDA&#8221;) targets, as defined in the sale and purchase agreement. 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margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The rogenSi customer relationships have </font><font style="font-family:Arial;font-size:10pt;">been estimated based on similar acquisitions and are amortized over </font><font style="font-family:Arial;font-size:10pt;">an estimated useful life of five years. The goodwill recognized from the rogenSi acquisition </font><font style="font-family:Arial;font-size:10pt;">is estimated to be</font><font style="font-family:Arial;font-size:10pt;"> attributable</font><font style="font-family:Arial;font-size:10pt;">, but not limited to,</font><font style="font-family:Arial;font-size:10pt;"> the acquired workforce </font><font style="font-family:Arial;font-size:10pt;">and</font><font style="font-family:Arial;font-size:10pt;"> expected synergies</font><font style="font-family:Arial;font-size:10pt;"> within CSS</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">None</font><font style="font-family:Arial;font-size:10pt;"> of the tax basis of the acquired intangibles and goodwill will be deductible for income tax purposes. The acquired goodwill and the operating results of rogenSi are reported</font><font style="font-family:Arial;font-size:10pt;">, as its own reporting unit,</font><font style="font-family:Arial;font-size:10pt;"> within the CSS segment from the date of acquisition.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Sofica</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the first quarter of 2014,</font><font style="font-family:Arial;font-size:10pt;"> as an addition to the Customer Management Services (&#8220;CMS&#8221;) segment,</font><font style="font-family:Arial;font-size:10pt;"> the Company acquired a 100% interest in Sofica Group, a Bulgarian joint stock company (&#8220;Sofica&#8221;). </font><font style="font-family:Arial;font-size:10pt;">Sofica provides customer lifecycle management and other business process services across multiple channels in multiple sites in over 18 languages.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The purchase price of $14.2 million </font><font style="font-family:Arial;font-size:10pt;">included</font><font style="font-family:Arial;font-size:10pt;"> $9.4</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> in cash consideration (including working capital adjustments) and</font><font style="font-family:Arial;font-size:10pt;"> an estimated</font><font style="font-family:Arial;font-size:10pt;"> $3.8 million in earn-out payments, payable in 2015 and 2016, </font><font style="font-family:Arial;font-size:10pt;">contingent</font><font style="font-family:Arial;font-size:10pt;"> on Sofica achieving specified EBITDA targets, as defined by the stock purchase agreement.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">The total contingent consideration possible </font><font style="font-family:Arial;font-size:10pt;">per the stock purchase agreement </font><font style="font-family:Arial;font-size:10pt;">ranges from zero to $7.5 million.</font><font style="font-family:Arial;font-size:10pt;"> Additionally, the purchase price includes a $1.0 million hold-back payment for contingencies as defined in the stock purchase agreement which will be paid in the second quarter of 2016, if required. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The fair value of the contingent consideration was measured based on significant inputs not observable in the market (Level 3 inputs). 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During the second and fourth quarters of 2014, the Company recorded fair value adjustments of $4.0 million and $3.9 million, respectively, to reduce the contingent consideration based on revised estimates noting the achievement of the EBITDA targets</font><font style="font-family:Arial;font-size:10pt;"> for 2014 and 2015</font><font style="font-family:Arial;font-size:10pt;"> are remote (see Note 10). </font><font style="font-family:Arial;font-size:10pt;">As of December 31, 2014 the fair value of the contingent consideration was </font><font style="font-family:Arial;font-size:10pt;">zero</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Globant</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company signed an agreement effective </font><font style="font-family:Arial;font-size:10pt;">January 31, 2014 to transfer its</font><font style="font-family:Arial;font-size:10pt;"> assets, operations and employees in Argentina to IAFH Global S.A., better know</font><font style="font-family:Arial;font-size:10pt;">n</font><font style="font-family:Arial;font-size:10pt;"> as Globant, </font><font style="font-family:Arial;font-size:10pt;">a</font><font style="font-family:Arial;font-size:10pt;"> technology service provider based in Argentina. This action place</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> our assets and employees with a leader focused on developing innovative software products. As part of this agreement, Globant will provide services to TeleTech through their Development Center in Buenos Aires.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Financial Impact of Acquired Businesses</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The acquired businesses </font><font style="font-family:Arial;font-size:10pt;">purchased in 2014, 2013 and 2012 </font><font style="font-family:Arial;font-size:10pt;">noted </font><font style="font-family:Arial;font-size:10pt;">above contributed revenues of $</font><font style="font-family:Arial;font-size:10pt;">9</font><font style="font-family:Arial;font-size:10pt;">1.9</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">69.1</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and $</font><font style="font-family:Arial;font-size:10pt;">8.9</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and income</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">from operations of $</font><font style="font-family:Arial;font-size:10pt;">7.7</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> $</font><font style="font-family:Arial;font-size:10pt;">10.0</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and $</font><font style="font-family:Arial;font-size:10pt;">1.4</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">, inclusive of $</font><font style="font-family:Arial;font-size:10pt;">6.3</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">, $</font><font style="font-family:Arial;font-size:10pt;">4.2</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;"> and $</font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;"> million of acquired intangible amortization,</font><font style="font-family:Arial;font-size:10pt;"> to the Company for the years ended December 31, 2014</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> 2013</font><font style="font-family:Arial;font-size:10pt;"> and 2012</font><font style="font-family:Arial;font-size:10pt;">, respectively.</font></p><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for a business combination (or series of individually immaterial business combinations) completed during the period, including background, timing, and recognized assets and liabilities. The disclosure may include leverage buyout transactions (as applicable).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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          <div style="width: 200px;"><strong>PROPERTY PLANT AND EQUIPMENT (NARRATIVE) (DETAILS) (USD $)<br>In Millions, unless otherwise specified</strong></div>
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                <p>The amount of expense recognized in the current period that reflects the allocation of the cost of tangible assets over the assets' useful lives. Includes production and non-production related depreciation.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EIH">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>FAIR VALUE (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueDisclosuresAbstract', window );"><strong>FAIR VALUE [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2014</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; 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text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 792</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 792</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td   style="width: 12px; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 66px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Unobservable Inputs</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 3)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">At Fair Value</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (11,485)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (11,485)</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Interest rate swaps</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (2,152)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (2,152)</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (116)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (116)</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total net derivative asset (liability)</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 89px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (14,471)</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfFairValueAssetsAndLiabilitiesMeasuredOnRecurringBasisTableTextBlock', window );">Schedule of Fair Value Assets and Liabilities</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2014</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 47px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="2"  style="width: 115px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="2"  style="width: 115px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:115px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 1)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 114px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:114px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">(Level 2)</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 115px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total assets</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 239px; text-align:left;border-color:#000000;min-width:239px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Liabilities</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Deferred compensation plan liability</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 47px"><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 239px; 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text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; text-align:right;border-color:#000000;min-width:102px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (14,471)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Contingent consideration</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (21,748)</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total liabilities</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 102px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfBusinessAcquisitionsByAcquisitionContingentConsiderationTextBlock', window );">Schedule of Business Acquisitions by Acquisition Contingent Consideration</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 50px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Payments</font></td><td   style="width: 12px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">iKnowtion</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,470</font></td><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 195</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,265</font></td></tr><tr style="height: 15px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Guidon</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,637</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,000</font></td></tr><tr style="height: 15px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">TSG</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12,933</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (5,292)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (7,641)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">WebMetro</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,708</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,026)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,682)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 15px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Sofica</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,830</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,487</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 14,543</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 619</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (6,233)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 24,744</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 50px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Payments</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Imputed Interest / Adjustments</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31,       2013</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 177px; 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text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,100)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 937</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 3,470</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Guidon</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,200</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 437</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 2,637</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">TSG</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 11,157</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 1,776</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 12,933</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">WebMetro</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; 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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>RELATED PARTY TRANSACTIONS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(22</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">RELATED </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">P</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ARTY TRANSACTIONS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has entered into an agreement under which </font><font style="font-family:Arial;font-size:10pt;">Avion</font><font style="font-family:Arial;font-size:10pt;">, LLC (&#8220;</font><font style="font-family:Arial;font-size:10pt;">Avion</font><font style="font-family:Arial;font-size:10pt;">&#8221;) provides certain aviation flight services as requested by the Company. Such services include the use of an aircraft and flight crew. Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company, has a direct 100% beneficial ownership interest in </font><font style="font-family:Arial;font-size:10pt;">Avion</font><font style="font-family:Arial;font-size:10pt;">. During 2014, 2013 and 2012, the Company paid $</font><font style="font-family:Arial;font-size:10pt;">1.0</font><font style="font-family:Arial;font-size:10pt;">&#160;million, $</font><font style="font-family:Arial;font-size:10pt;">0.6</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">0.9</font><font style="font-family:Arial;font-size:10pt;">&#160;million, respectively, to </font><font style="font-family:Arial;font-size:10pt;">Avion</font><font style="font-family:Arial;font-size:10pt;"> for services provided to the Company. There </font><font style="font-family:Arial;font-size:10pt;">was </font><font style="font-family:Arial;font-size:10pt;">$30 thousand</font><font style="font-family:Arial;font-size:10pt;"> outstanding to </font><font style="font-family:Arial;font-size:10pt;">Avion</font><font style="font-family:Arial;font-size:10pt;"> as of December 31, 2014.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During 201</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;">, the Company entered into a </font><font style="font-family:Arial;font-size:10pt;">vendor</font><font style="font-family:Arial;font-size:10pt;"> contract with </font><font style="font-family:Arial;font-size:10pt;">Conversent</font><font style="font-family:Arial;font-size:10pt;"> to provide </font><font style="font-family:Arial;font-size:10pt;">learning management and web and telephony based global helpline solutions</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">The majority owner of </font><font style="font-family:Arial;font-size:10pt;">Conversent</font><font style="font-family:Arial;font-size:10pt;"> is a company which is owned</font><font style="font-family:Arial;font-size:10pt;"> and controlled</font><font style="font-family:Arial;font-size:10pt;"> by Kenneth D. Tuchman, Chairman and Chief Executive Officer of the Company. During </font><font style="font-family:Arial;font-size:10pt;">2014</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> the Company </font><font style="font-family:Arial;font-size:10pt;">paid $20 thousand</font><font style="font-family:Arial;font-size:10pt;"> to </font><font style="font-family:Arial;font-size:10pt;">Conversent</font><font style="font-family:Arial;font-size:10pt;"> and is </font><font style="font-family:Arial;font-size:10pt;">expecting to spend another $100 thousand during 2015 and 2016.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Audit Committee of the Board</font><font style="font-family:Arial;font-size:10pt;"> of Directors</font><font style="font-family:Arial;font-size:10pt;"> reviews</font><font style="font-family:Arial;font-size:10pt;"> the related party</font><font style="font-family:Arial;font-size:10pt;"> transactions</font><font style="font-family:Arial;font-size:10pt;"> quarterly</font><font style="font-family:Arial;font-size:10pt;"> and has determined that the fees charged by </font><font style="font-family:Arial;font-size:10pt;">these related parties</font><font style="font-family:Arial;font-size:10pt;"> are at fair market value.</font></p><span></span></td>
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                <p>The entire disclosure for related party transactions. Examples of related party transactions include transactions between (a) a parent company and its subsidiary; (b) subsidiaries of a common parent; (c) and entity and its principal owners; and (d) affiliates.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39622-107864<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39603-107864<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39549-107864<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph b<br><br> -Article 3A<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(k))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph k<br><br> -Article 4<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39691-107864<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39678-107864<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>STOCK REPURCHASE PROGRAM<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_StockRepurchaseProgramAbstract', window );"><strong>STOCK REPURCHASE PROGRAM [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockTextBlock', window );">STOCK REPURCHASE PROGRAM</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(21</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">STOCK REPURCHASE PROGRAM</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Stock Repurchase Program</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has a stock repurchase program, which was initially authorized by the Company's Board of Directors in November 2001. As of December 31, 2014, the cumulative authorized repurchase </font><font style="font-family:Arial;font-size:10pt;">allowance was $637.3 million. During the year ended December 31, 2014, the Company purchased </font><font style="font-family:Arial;font-size:10pt;">2.4</font><font style="font-family:Arial;font-size:10pt;"> million shares for $</font><font style="font-family:Arial;font-size:10pt;">57.1</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million. Since inception of the program, the Company has purchased 42.1&#160;million shares for $625.5&#160;million. As of December 31, 2014, the remaining </font><font style="font-family:Arial;font-size:10pt;">allowance under the program was approximately $</font><font style="font-family:Arial;font-size:10pt;">11.8</font><font style="font-family:Arial;font-size:10pt;">&#160;million. For the period from January 1, 2015 through</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">February 28, 2015</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">the Company purchased </font><font style="font-family:Arial;font-size:10pt;">212,100</font><font style="font-family:Arial;font-size:10pt;"> additional shares</font><font style="font-family:Arial;font-size:10pt;"> at a cost of $4.7 million</font><font style="font-family:Arial;font-size:10pt;">. The stock repurchase program does not have an expiration date.</font><font style="font-family:Arial;font-size:10pt;"> Effective </font><font style="font-family:Arial;font-size:10pt;">February 28, 2015</font><font style="font-family:Arial;font-size:10pt;">, the Board of Directors authorized an additional $25 million for stock repurchases.</font></p><span></span></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for treasury stock, including, but not limited to, average cost per share, description of share repurchase program, shares repurchased, shares held for each class of treasury stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E5UAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>MANDATORILY REDEEMABLE NONCONTROLLING INTEREST (ROLLFORWARD TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestLineItems', window );"><strong>Mandatorily redeemable noncontrolling interest [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount', window );">Mandatorily redeemable noncontrolling interest, January 1</a></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" onclick="toggleNextSibling(this);">$ 2,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income attributable to mandatorily redeemable noncontrollilng interest</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">77,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">71,471</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">73,923</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to mandatorily redeemable noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(4,275)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(4,183)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(2,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity', window );">Transfer from permanent equity</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" onclick="toggleNextSibling(this);">(1,067)</a><span style="display:none;white-space:normal;text-align:left;">ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestChangeInRedemptionValue', window );">Change in redemption value</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue" onclick="toggleNextSibling(this);">(936)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue</span><span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue" onclick="toggleNextSibling(this);">(1,677)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount', window );">Mandatorily redeemable noncontrolling interest, December 31</a></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" onclick="toggleNextSibling(this);">2,814</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" onclick="toggleNextSibling(this);">2,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_dei_LegalEntityAxis=ttec_IknowtionMember', window );">Iknowtion [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestLineItems', window );"><strong>Mandatorily redeemable noncontrolling interest [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount', window );">Mandatorily redeemable noncontrolling interest, January 1</a></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">2,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">1,067</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income attributable to mandatorily redeemable noncontrollilng interest</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">613</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">482</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to mandatorily redeemable noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">(1,244)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">(717)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestChangeInRedemptionValue', window );">Change in redemption value</a></td>
        <td class="nump"><a title="us-gaap_MinorityInterestChangeInRedemptionValue[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">936</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_MinorityInterestChangeInRedemptionValue[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">1,677</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount', window );">Mandatorily redeemable noncontrolling interest, December 31</a></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">$ 2,814</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount[dei_LegalEntityAxis=ttec_IknowtionMember]" onclick="toggleNextSibling(this);">$ 2,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount<br>/ dei_LegalEntityAxis<br>= ttec_IknowtionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of noncontrolling interest moved from permanent equity to mezzanine equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestChangeInRedemptionValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Change in noncontrolling interest during the period as a result of a change in the redemption value of redeemable noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterestChangeInRedemptionValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Decrease in noncontrolling interest balance from payment of dividends or other distributions by the non-wholly owned subsidiary or partially owned entity, included in the consolidation of the parent entity, to the noncontrolling interest holders.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProfitLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
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            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>As of the reporting date, the carrying amount of noncontrolling interests which are redeemable by the (parent) entity (1) at a fixed or determinable price on a fixed or determinable date, (2) at the option of the holder of the noncontrolling interest, or (3) upon occurrence of an event that is not solely within the control of the (parent) entity. The noncontrolling interest holder's ownership (or holders' ownership) may be in the form of common shares (regardless of class), limited partnership units (regardless of class), non-preferential membership interests, or any other form of common equity regardless of investee entity legal form.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 480<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 3A<br><br> -Subparagraph (16)(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 480<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 3A<br><br> -Subparagraph (12)(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 480<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 3A<br><br> -Subparagraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 480<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 3A<br><br> -Subparagraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RedeemableNoncontrollingInterestLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RedeemableNoncontrollingInterestLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_dei_LegalEntityAxis=ttec_IknowtionMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">dei_LegalEntityAxis=ttec_IknowtionMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ENWDK">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>SEGMENT INFORMATION (SEGMENT FINANCIALS) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingInformationLineItems', window );"><strong>Segment Reporting Information [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrossRevenueSegmentInformation', window );">Gross Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation" onclick="toggleNextSibling(this);">$ 1,241,817</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation" onclick="toggleNextSibling(this);">$ 1,195,553</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation" onclick="toggleNextSibling(this);">$ 1,169,408</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation</span><span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IntersegmentSales', window );">Intersegment Sales</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales" onclick="toggleNextSibling(this);">(36)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales" onclick="toggleNextSibling(this);">(2,396)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales" onclick="toggleNextSibling(this);">(6,427)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Net Revenue</a></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">338,170</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">305,900</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">295,490</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">302,221</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">318,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">296,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">289,692</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">288,383</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">1,241,781</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">1,193,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">1,162,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">15,386</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">13,893</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">14,089</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">13,170</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">12,783</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">11,463</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">11,263</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">10,555</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">56,538</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">46,064</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">41,166</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income (Loss) from Operations</a></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">21,323</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">20,667</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">24,357</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">32,765</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">25,961</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">19,675</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">22,998</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">96,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">101,399</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">78,545</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Capital Expenditures</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">67,641</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">50,364</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">40,653</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total Assets</a></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">852,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">842,342</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">852,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">842,342</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">851,630</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">128,705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">128,705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">98,241</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember', window );">Customer Management Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingInformationLineItems', window );"><strong>Segment Reporting Information [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrossRevenueSegmentInformation', window );">Gross Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">923,497</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">892,145</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">923,774</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IntersegmentSales', window );">Intersegment Sales</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">(1,262)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Net Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">923,497</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">890,883</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">923,774</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">40,577</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">33,884</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">32,714</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income (Loss) from Operations</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">76,792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">75,689</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">60,271</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Capital Expenditures</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">49,630</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">40,007</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">32,736</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total Assets</a></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">514,957</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">554,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">514,957</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">554,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">588,627</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">25,871</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">19,819</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">25,871</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">19,819</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">20,288</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember', window );">Customer Growth Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingInformationLineItems', window );"><strong>Segment Reporting Information [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrossRevenueSegmentInformation', window );">Gross Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">115,434</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">100,996</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">100,846</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IntersegmentSales', window );">Intersegment Sales</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">(74)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Net Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">115,434</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">100,996</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">100,772</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">6,048</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">4,127</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">3,904</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income (Loss) from Operations</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">7,255</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">3,024</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">2,258</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Capital Expenditures</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">3,195</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">3,421</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">3,983</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total Assets</a></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">88,394</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">86,416</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">88,394</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">86,416</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">54,164</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,395</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,395</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">24,439</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember', window );">Customer Technology Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingInformationLineItems', window );"><strong>Segment Reporting Information [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrossRevenueSegmentInformation', window );">Gross Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">139,218</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">152,769</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">101,430</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IntersegmentSales', window );">Intersegment Sales</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">(36)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">(284)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">(4,582)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Net Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">139,182</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">152,485</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">96,848</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">7,489</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">6,201</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">3,026</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income (Loss) from Operations</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">4,519</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">19,965</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">15,714</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Capital Expenditures</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">14,423</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">6,450</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">3,390</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total Assets</a></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">159,441</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">157,040</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">159,441</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">157,040</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">152,500</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,153</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember', window );">Customer Strategy Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SegmentReportingInformationLineItems', window );"><strong>Segment Reporting Information [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrossRevenueSegmentInformation', window );">Gross Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">63,668</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">49,643</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="ttec_GrossRevenueSegmentInformation[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">43,358</a><span style="display:none;white-space:normal;text-align:left;">ttec_GrossRevenueSegmentInformation<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IntersegmentSales', window );">Intersegment Sales</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">(850)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="num"><a title="ttec_IntersegmentSales[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">(1,771)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IntersegmentSales<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Net Revenue</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">63,668</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">48,793</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">41,587</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">2,424</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">1,852</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">1,522</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income (Loss) from Operations</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">7,909</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">2,721</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">302</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Capital Expenditures</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">393</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">486</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">544</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total Assets</a></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">89,683</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">44,871</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">89,683</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">44,871</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">56,339</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 29,730</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 10,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 29,730</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 10,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 11,361</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_GrossRevenueSegmentInformation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total amount of gross revenue generated by segment. The gross revenue includes any intersegment sales.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_GrossRevenueSegmentInformation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IntersegmentSales">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of intersegment sales that are eliminated upon consolidation and displayed to show the difference between gross and net revenue.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IntersegmentSales</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Assets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are recognized. Assets are probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.18)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 12<br><br> -Article 7<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 18<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Assets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DepreciationAndAmortization">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DepreciationAndAmortization</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Goodwill">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388280&amp;loc=d3e13770-109266<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Goodwill</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net result for the period of deducting operating expenses from operating revenues.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingIncomeLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with the acquisition of long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale; includes cash outflows to pay for construction of self-constructed assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SalesRevenueServicesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.1(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SalesRevenueServicesNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SegmentReportingInformationLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SegmentReportingInformationLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                    <td><strong> Period Type:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td>na</td>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EPGAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
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      <tr class="re">
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        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
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        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Domestic</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,569</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,816</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (8,336)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 79,890</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 81,253</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 82,198</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 100,459</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 92,069</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 73,862</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock', window );">Components of Income Tax Expense (Benefit)</a></td>
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text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="3"  style="width: 355px; 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text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Federal</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,148</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 195</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 64</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; 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text-align:left;border-color:#000000;min-width:331px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total provision for (benefit from) income taxes</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 23,042</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,598</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (61)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock', window );">Effective Income Tax Rate Reconciliation Table</a></td>
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      </tr>
      <tr class="re">
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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total deferred tax assets, net</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 78,654</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 65,630</font></td></tr><tr style="height: 17px"><td colspan="3"  style="width: 393px; text-align:left;border-color:#000000;min-width:393px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Deferred tax liabilities</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Long-term lease obligations</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (12)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Depreciation and amortization</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (7,035)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,067</font></td></tr><tr style="height: 17px"><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Intangible assets</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (7,628)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (355)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (600)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total deferred tax liabilities</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (29,316)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (13,804)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Net deferred tax assets</font></td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 49,338</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 51,826</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 369px; text-align:left;border-color:#000000;min-width:369px;">&#160;</td><td   style="width: 56px; text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ScheduleOfChangeInValuationAllowanceTableTextBlock', window );">Valuation Allowance Rollforward</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Beginning balance</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,792</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,909</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 16,555</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Additions of deferred income tax expense</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 946</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,218</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 5,560</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Reductions of deferred income tax expense</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,017)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (14,335)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,206)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Ending balance</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,721</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,792</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,909</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SummaryOfOperatingLossCarryforwardsTextBlock', window );">Expiration of Net Operating Loss Carryforwards</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2015</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2016</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,325</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2017</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,079</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2018</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">After 2018</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,442</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 394px; text-align:left;border-color:#000000;min-width:394px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">No expiration</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,102</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total</font></td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 9,948</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 382px; text-align:left;border-color:#000000;min-width:382px;">&#160;</td><td   style="width: 144px; text-align:left;border-color:#000000;min-width:144px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SummaryOfIncomeTaxContingenciesTextBlock', window );">Reserve for Uncertain Tax Positions Rollforward</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2011</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,735</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Additions for current year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 369</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Reductions in prior year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (2,746)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2012</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 358</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Additions for current year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Reductions in prior year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2013</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 358</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Additions for current year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,303</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Reductions in prior year tax positions</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 395px; text-align:left;border-color:#000000;min-width:395px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Balance as of December 31, 2014</font></td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,661</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 383px; text-align:left;border-color:#000000;min-width:383px;">&#160;</td><td   style="width: 143px; text-align:left;border-color:#000000;min-width:143px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SummaryOfIncomeTaxExaminationsTextBlock', window );">Jurisdictions Open to Income Tax Examination</a></td>
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                <p>Tabular disclosure of the change in valuation allowance between periods.</p>
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                <p>No definition available.</p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the components of income tax expense attributable to continuing operations for each year presented including, but not limited to: current tax expense (benefit), deferred tax expense (benefit), investment tax credits, government grants, the benefits of operating loss carryforwards, tax expense that results from allocating certain tax benefits either directly to contributed capital or to reduce goodwill or other noncurrent intangible assets of an acquired entity, adjustments of a deferred tax liability or asset for enacted changes in tax laws or rates or a change in the tax status of the entity, and adjustments of the beginning-of-the-year balances of a valuation allowance because of a change in circumstances that causes a change in judgment about the realizability of the related deferred tax asset in future years.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
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                <p>Tabular disclosure of the components of net deferred tax asset or liability recognized in an entity's statement of financial position, including the following: the total of all deferred tax liabilities, the total of all deferred tax assets, the total valuation allowance recognized for deferred tax assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the reconciliation using percentage or dollar amounts of the reported amount of income tax expense attributable to continuing operations for the year to the amount of income tax expense that would result from applying domestic federal statutory tax rates to pretax income from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of income before income tax between domestic and foreign jurisdictions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of tax positions taken in the tax returns filed or to be filed for which it is more likely than not that the tax position will not be sustained upon examination by taxing authorities (i.e., uncertain tax positions) and other types of income tax contingencies, including: (1) the policy on classification of interest and penalties; (2) a tabular reconciliation of the total amounts of unrecognized tax benefits at the beginning and end of the period; the total amount(s) of: (3) unrecognized tax benefits that, if recognized, would affect the effective tax rate, and (4) interest and penalties recognized in each of the income statement and balance sheet; (5) for positions for which it is reasonably possible that the total amounts unrecognized will significantly change within 12 months of the reporting date the: (i) nature of the uncertainty, (ii) nature of the event that could occur that would cause the change, and (iii) an estimate of the range of the reasonably possible change or a statement that an estimate of the range cannot be made; and (6) a description of tax years that remain subject to examination by major tax jurisdictions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of income tax examinations that an enterprise is currently subject to or that have been completed in the current period typically including a description of the examination, the jurisdiction conducting the examination, the tax year(s) under examination, the likelihood of an unfavorable settlement, the range of possible losses, the liability recorded, the increase or decrease in the liability from the prior period, and any penalties and interest that have been recorded.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 217<br><br> -URI http://asc.fasb.org/extlink&amp;oid=32707879&amp;loc=d3e36027-109320<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -Subparagraph (c),(d)(2)-(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32718-109319<br><br><br><br></p>
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                <p>Tabular disclosure of pertinent information, such as tax authority, amounts, and expiration dates, of net operating loss carryforwards, including an assessment of the likelihood of utilization.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>OTHER FINANCIAL INFORMATION<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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      <tr class="re">
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        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherFinancialInformationDisclosureTextBlock', window );">OTHER FINANCIAL INFORMATION</a></td>
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text-align:left;border-color:#000000;min-width:18px;">&#160;</td><td   style="width: 11px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:11px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 5,913</font></td></tr><tr style="height: 17px"><td   style="width: 11px; text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 411px; text-align:left;border-color:#000000;min-width:411px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 18px; 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                <p>Disclosure related to other financial information that is signficant to the presented financials.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EME">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DECONSOLIDATION OF A SUBSIDIARY<br></strong></div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeconsolidationOfSubsidiaryAbstract', window );"><strong>DECONSOLIDATION OF SUBSIDIARY [ABSTRACT]</strong></a></td>
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      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeconsolidationOfSubsidiaryDisclosureTextBlock', window );">DECONSOLIDATION OF SUBSIDIARY</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">24</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DECONSOLIDATION OF A SUBSIDIARY</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the second quarter of 2013, the Company concluded that it no longer had controlling influence over Peppers &amp; Rogers Gulf WLL (&#8220;PRG Kuwait&#8221;), a once consolidated subsidiary in the </font><font style="font-family:Arial;font-size:10pt;">CSS</font><font style="font-family:Arial;font-size:10pt;"> segment, because the Company was no longer confident that it could exercise its beneficial ownership rights.</font><font style="font-family:Arial;font-size:10pt;"> Upon deconsolidation of PRG Kuwait, the Company wrote off all PRG Kuwait assets and liabilities resulting in a loss of $3.7 million which was recorded in Loss on deconsolidation of subsidiary in the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">. The $3.7 million loss included $1.3 million of goodwill allocated to PRG Kuwait immediately prior to deconsolidation based on PRG Kuwait's relative fair value of the </font><font style="font-family:Arial;font-size:10pt;">CSS</font><font style="font-family:Arial;font-size:10pt;"> segment. </font><font style="font-family:Arial;font-size:10pt;">Effective April 2014, the Company entered into a stock and membership interest purchase agreement with PRG Kuwait's other shareholder to sell its 48% interest in the Company for $175 thousand.</font></p><span></span></td>
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                <p>Disclosure related to the deconsolidation of a subsidiary and the associated activity since the deconsolidation.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountingPoliciesAbstract', window );"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [Abstract]</strong></a></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OrganizationConsolidationAndPresentationOfFinancialStatementsDisclosureAndSignificantAccountingPoliciesTextBlock', window );">OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(1)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Overview</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. and its subsidiaries (&#8220;TeleTech&#8221; or the &#8220;Company&#8221;) is a </font><font style="font-family:Arial;font-size:10pt;">customer engagement management services provider, delivering integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels.</font><font style="font-family:Arial;font-size:10pt;"> TeleTech's </font><font style="font-family:Arial;font-size:10pt;">46,000</font><font style="font-family:Arial;font-size:10pt;"> employees serve clients in the automotive, communication, financial services, government, </font><font style="font-family:Arial;font-size:10pt;">healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries via operations in the U.S., Australia, Belgium, Brazil,</font><font style="font-family:Arial;font-size:10pt;"> Bulgaria,</font><font style="font-family:Arial;font-size:10pt;"> Canada, C</font><font style="font-family:Arial;font-size:10pt;">osta Rica,</font><font style="font-family:Arial;font-size:10pt;"> Germany, </font><font style="font-family:Arial;font-size:10pt;">Ghana, </font><font style="font-family:Arial;font-size:10pt;">Ireland,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Israel,</font><font style="font-family:Arial;font-size:10pt;"> Lebanon, </font><font style="font-family:Arial;font-size:10pt;">Macedonia, </font><font style="font-family:Arial;font-size:10pt;">Mexico, New Zealand, the Philippines, </font><font style="font-family:Arial;font-size:10pt;">Poland</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> Singapore,</font><font style="font-family:Arial;font-size:10pt;"> South Africa, </font><font style="font-family:Arial;font-size:10pt;">Spain, </font><font style="font-family:Arial;font-size:10pt;">Thailand, Turkey, the United Arab Emirates, and the United Kingdom.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Basis of Presentation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> its 80% interest in </font><font style="font-family:Arial;font-size:10pt;">iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, LLC</font><font style="font-family:Arial;font-size:10pt;">, and its 80% interest in Peppers &amp; Rogers Group through the third quarter of 2013 when the final 20% interest was repurchased (see Note 2)</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">All intercompany balances and transactions have been eliminated in consolidation. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Certain amounts for </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;"> have been reclassified in the Consolidated Financial Statements to conform to the </font><font style="font-family:Arial;font-size:10pt;">2014</font><font style="font-family:Arial;font-size:10pt;"> presentation.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&#160;(&#8220;GAAP&#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,</font><font style="font-family:Arial;font-size:10pt;"> contingent consideration,</font><font style="font-family:Arial;font-size:10pt;"> and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions.</font><font style="font-family:Arial;font-size:10pt;"> In the </font><font style="font-family:Arial;font-size:10pt;">year ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2012</font><font style="font-family:Arial;font-size:10pt;">, the Company recorded a change in estimate which resulted in a decrease of $4.6 million to employee related expenses in connection with an authoritative ruling in Spain related to the legally required cost of living adjustment for employees' salaries for the year 2010, 2011 and 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Concentration of Credit Risk</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and as necessary through the life of the client relationship. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, as the Company diversifies its activities across six well-capitalized, investment-grade financial institutions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Fair Value of Financial Instruments</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Fair values of cash equivalents and accounts receivable and payable approximate the carrying amounts because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash and Cash Equivalents</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company considers all cash and highly liquid short-term investments with an original maturity of 90&#160;days or less to be cash equivalents. The Company manages a </font><font style="font-family:Arial;font-size:10pt;">centralized </font><font style="font-family:Arial;font-size:10pt;">global treasury function in the United States with a focus on </font><font style="font-family:Arial;font-size:10pt;">concentrating</font><font style="font-family:Arial;font-size:10pt;"> and safeguarding its global cash and cash equivalent</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">. While </font><font style="font-family:Arial;font-size:10pt;">the majority of the Company's cash is held </font><font style="font-family:Arial;font-size:10pt;">outside the U.S.</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">the Company prefers to hold U.S. Dollars</font><font style="font-family:Arial;font-size:10pt;"> in addition to the local currencies of the foreign subsidiaries</font><font style="font-family:Arial;font-size:10pt;">. The Company believes that it has effectively mitigated and managed its risk relating to its global cash through its cash management practices, banking partners, and </font><font style="font-family:Arial;font-size:10pt;">utilization</font><font style="font-family:Arial;font-size:10pt;"> of diversified, high </font><font style="font-family:Arial;font-size:10pt;">quality investments. However, the Company can provide no assurances that it will not sustain losses.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Accounts Receivable</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">An allowance for doubtful accounts is determined based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Derivatives</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange forward and option contracts to reduce its exposure to </font><font style="font-family:Arial;font-size:10pt;">foreign </font><font style="font-family:Arial;font-size:10pt;">currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedged items as well as its risk management objective and strategy for undertaking various hedging activities.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">All derivative financial instruments are reported at fair value and recorded in Other assets and Other liabilities in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by current accounting standards, the Company's cash flow hedge contracts are deemed to be highly effective. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transaction within Revenue.  Any realized gains or losses from the interest rate swaps are recognized in interest income</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">(expense). Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company also enters into fair value derivative contracts that hedge against foreign currency exchange gains and losses primarily associated with short-term payables and receivables. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense), net in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates and calculates the fair values of the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of services.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Property, Plant and Equipment</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Building</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">25 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Computer equipment and software</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Telephone equipment</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">4 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Furniture and fixtures</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">5 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Leasehold improvements</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">Lesser of economic useful life (typically 10 years)</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">or original lease term</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of forecasted future cash flows. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Software Development Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company capitalizes costs incurred to acquire or develop software for internal use. Capitalized software development costs are amortized using the straight-line method over </font><font style="font-family:Arial;font-size:10pt;">the</font><font style="font-family:Arial;font-size:10pt;"> estimated useful life equal to the lesser of the license term or 4 years. </font><font style="font-family:Arial;font-size:10pt;">The amortization expense is recorded in Depreciation and amortization in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Goodwill</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates goodwill for possible impairment at least annually </font><font style="font-family:Arial;font-size:10pt;">on December 1</font><font style="font-family:Arial;font-size:10pt;">, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwil</font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Contract Acquisition Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue. The Company evaluates the recoverability of these costs based on the individual underlying client contracts' forecasted future cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Other Intangible Assets</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived</font><font style="font-family:Arial;font-size:10pt;"> and definite-lived</font><font style="font-family:Arial;font-size:10pt;">)</font><font style="font-family:Arial;font-size:10pt;"> and non-</font><font style="font-family:Arial;font-size:10pt;">compete</font><font style="font-family:Arial;font-size:10pt;"> agreements (definite-lived)</font><font style="font-family:Arial;font-size:10pt;">. Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range </font><font style="font-family:Arial;font-size:10pt;">from </font><font style="font-family:Arial;font-size:10pt;">four</font><font style="font-family:Arial;font-size:10pt;"> to 11 years.</font><font style="font-family:Arial;font-size:10pt;"> The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of </font><font style="font-family:Arial;font-size:10pt;">its </font><font style="font-family:Arial;font-size:10pt;">asset group are estimated to be less than its carrying value. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. </font><font style="font-family:Arial;font-size:10pt;">Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, a</font><font style="font-family:Arial;font-size:10pt;">n indefinite</font><font style="font-family:Arial;font-size:10pt;">-</font><font style="font-family:Arial;font-size:10pt;">li</font><font style="font-family:Arial;font-size:10pt;">ved intangible asset</font><font style="font-family:Arial;font-size:10pt;"> (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a </font><font style="font-family:Arial;font-size:10pt;">market participant</font><font style="font-family:Arial;font-size:10pt;"> would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Self Insurance Liabilities</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company self-insures for certain levels of workers' compensation, employee health</font><font style="font-family:Arial;font-size:10pt;">, property</font><font style="font-family:Arial;font-size:10pt;">, errors and omissions, cyber risks,</font><font style="font-family:Arial;font-size:10pt;"> and general liability insurance. The Company records estimated liabilities for these insurance lines based upon analyses of historical claims experience. The most significant assumption the Company makes in estimating these liabilities is that future claims experience will emerge in a similar pattern with historical claims experience. The liabilities related to workers' compensation and employee health insurance are included in Accrued employee compensation and benefits in the accompanying Consolidated Balance Sheets. The liability for other general liability insurance is included in Other accrued expenses in the accompanying Consolidated Balance Sheets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Liabilities</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Grant Advances</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company receives grants from various government </font><font style="font-family:Arial;font-size:10pt;">agencies</font><font style="font-family:Arial;font-size:10pt;"> as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of services or Depreciation expense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Income Taxes</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Acco</font><font style="font-family:Arial;font-size:10pt;">unting for income taxes requires</font><font style="font-family:Arial;font-size:10pt;"> recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria established by current accounting standards.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company accounts for uncertain tax positions using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions as a part of the Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company provides for </font><font style="font-family:Arial;font-size:10pt;">U.S.</font><font style="font-family:Arial;font-size:10pt;">&#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the </font><font style="font-family:Arial;font-size:10pt;">U.S.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Equity-Based Compensation Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of the award, which is typically the vesting term of the share-based payment award. 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Foreign currency transaction gains and losses are included in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense), net in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Revenue Recognition</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether the Company achieves, exceeds or fails certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&#8220;VSOE&#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Deferred Revenue and Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">We defer revenue for initial training that occurs upon commencement of a new contract if that training is billed separately because the training is not considered to </font><font style="font-family:Arial;font-size:10pt;">provide</font><font style="font-family:Arial;font-size:10pt;"> standalone value from other services.</font><font style="font-family:Arial;font-size:10pt;"> Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the contract as a component of Revenue and Cost of services, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Rent Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. 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The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Asset Retirement Obligations</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Asset retirement obligations relate to legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records all asset retirement obligations at estimated fair value. The Company's asset retirement obligations primarily relate to clauses in its delivery center operating leases which require the Company to return the leased premises to its original condition. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other long-term liabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for an amount other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Recently Issued Accounting Pronouncements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In April 2014, the Financial Accounting Standards Board (&#8220;FASB&#8221;) issued Accounting Standards Update (&#8220;ASU&#8221;) 2014-08, &#8220;Presentation of Financial Statements and Property, Plant, and Equipment &#8211; Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.&#8221; ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or clas</font><font style="font-family:Arial;font-size:10pt;">sifications as held for sale, but the Company</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">does not expect it to have a significant impact on its financial position, results of operation or related disclosures.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2014, the FASB issued ASU 2014-09, &#8220;Revenue from Contracts with Customers.&#8221; ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, ASU 2014-09 specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&#160;15,&#160;2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In June 2014, the FASB issued ASU 2014-12, &#8220;Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be </font><font style="font-family:Arial;font-size:10pt;">Achieved</font><font style="font-family:Arial;font-size:10pt;"> after the Requisite Service Period&#8221;. ASU 2014-12 requires that a performance target that affects vesting and that could be achieved after the requisite service period </font><font style="font-family:Arial;font-size:10pt;">be</font><font style="font-family:Arial;font-size:10pt;"> treated as a performance condition. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2015, and early adoption is permitted. Beginning in 2016, the Company will apply</font><font style="font-family:Arial;font-size:10pt;"> the new guidance as applicable and is currently assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In August 2014, the FASB issued ASU No. 2014-15, &#8220;Presentation of Financial Statements - Going Concern&#8221;, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote disclosures. This ASU is effective for interim and annual periods beginning on or after December 15, 2016 and early adoption is permitted. The Company </font><font style="font-family:Arial;font-size:10pt;">is evaluating when it will adopt the standard but does not expect it to have a significant </font><font style="font-family:Arial;font-size:10pt;">impact on its financial position, results of operation or related disclosures.</font></p><span></span></td>
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                <p>The entire disclosure for the organization, consolidation and basis of presentation of financial statements disclosure, and significant accounting policies of the reporting entity. May be provided in more than one note to the financial statements, as long as users are provided with an understanding of (1) the significant judgments and assumptions made by an enterprise in determining whether it must consolidate a VIE and/or disclose information about its involvement with a VIE, (2) the nature of restrictions on a consolidated VIE's assets reported by an enterprise in its statement of financial position, including the carrying amounts of such assets, (3) the nature of, and changes in, the risks associated with an enterprise's involvement with the VIE, and (4) how an enterprise's involvement with the VIE affects the enterprise's financial position, financial performance, and cash flows.  Describes procedure if disclosures are provided in more than one note to the financial statements.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>SUBSEQUENT EVENTS<br></strong></div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">25</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">SUBSEQUENT EVENTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">On February 24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech's performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic </font><font style="font-family:Arial;font-size:10pt;">acquisitions,</font><font style="font-family:Arial;font-size:10pt;"> align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March 16, 2015 to shareholders of record as of March 6, 2015.</font></p><span></span></td>
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      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (TAX RATE RECONCILIATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract', window );"><strong>Effective tax rate reconciliation</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate', window );">Income tax per U.S. federal statutory rate (35%)</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" onclick="toggleNextSibling(this);">$ 35,161</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" onclick="toggleNextSibling(this);">$ 32,224</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate" onclick="toggleNextSibling(this);">$ 25,852</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes', window );">State income taxes, net of federal deduction</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes" onclick="toggleNextSibling(this);">1,525</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes" onclick="toggleNextSibling(this);">210</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes" onclick="toggleNextSibling(this);">(345)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance', window );">Change in valuation allowances</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">256</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">3,266</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">(315)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential', window );">Foreign income taxes at different rates than the U.S.</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential" onclick="toggleNextSibling(this);">(17,824)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential" onclick="toggleNextSibling(this);">(20,529)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential" onclick="toggleNextSibling(this);">(24,507)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxReconciliationForeignWithholdingTaxes', window );">Foreign withholding taxes</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationForeignWithholdingTaxes" onclick="toggleNextSibling(this);">257</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignWithholdingTaxes</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationForeignWithholdingTaxes" onclick="toggleNextSibling(this);">2,504</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignWithholdingTaxes</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationForeignWithholdingTaxes" onclick="toggleNextSibling(this);">2,876</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignWithholdingTaxes</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits', window );">Losses in international markets without tax benefits</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" onclick="toggleNextSibling(this);">1,649</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" onclick="toggleNextSibling(this);">779</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits" onclick="toggleNextSibling(this);">4,329</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost', window );">Nondeductible compensation under Section 162(m)</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost" onclick="toggleNextSibling(this);">817</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost" onclick="toggleNextSibling(this);">1,847</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost" onclick="toggleNextSibling(this);">1,451</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseShareBasedCompensationCost</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationTaxContingencies', window );">Liabilities for uncertain tax positions</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationTaxContingencies" onclick="toggleNextSibling(this);">1,435</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxContingencies</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationTaxContingencies" onclick="toggleNextSibling(this);">77</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxContingencies</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationTaxContingencies" onclick="toggleNextSibling(this);">(2,988)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxContingencies</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther', window );">Permanent difference related to foreign exchange gains</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther" onclick="toggleNextSibling(this);">(11)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther" onclick="toggleNextSibling(this);">(122)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther" onclick="toggleNextSibling(this);">(13)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationNondeductibleExpenseOther</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxReconciliationForeignBranchOperations', window );">(Income)/losses of foreign branch operations</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationForeignBranchOperations" onclick="toggleNextSibling(this);">225</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignBranchOperations</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxReconciliationForeignBranchOperations" onclick="toggleNextSibling(this);">1,447</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignBranchOperations</span><span></span></td>
        <td class="num"><a title="ttec_IncomeTaxReconciliationForeignBranchOperations" onclick="toggleNextSibling(this);">(4,263)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationForeignBranchOperations</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense', window );">Non-taxable earnings of minority interest</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" onclick="toggleNextSibling(this);">(1,141)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" onclick="toggleNextSibling(this);">(1,172)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense" onclick="toggleNextSibling(this);">(213)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationMinorityInterestIncomeExpense</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationDeductionsDividends', window );">Foreign dividend less foreign tax credits</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationDeductionsDividends" onclick="toggleNextSibling(this);">(1,428)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationDeductionsDividends</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationDeductionsDividends" onclick="toggleNextSibling(this);">(2,587)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationDeductionsDividends</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationDeductionsDividends" onclick="toggleNextSibling(this);">(2,935)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationDeductionsDividends</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability', window );">Increase in deferred tax liability - branch losses in UK</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" onclick="toggleNextSibling(this);">(75)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability</span><span></span></td>
        <td class="num"><a title="ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" onclick="toggleNextSibling(this);">(954)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability</span><span></span></td>
        <td class="num"><a title="ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability" onclick="toggleNextSibling(this);">(1,012)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate', window );">Decrease (increase) to deferred tax tasset - change in state tax rate</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate" onclick="toggleNextSibling(this);">(443)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate" onclick="toggleNextSibling(this);">(68)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate" onclick="toggleNextSibling(this);">946</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationChangeInEnactedTaxRate</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationTaxCreditsOther', window );">State income tax credits and net operating losses</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxReconciliationTaxCreditsOther" onclick="toggleNextSibling(this);">(142)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxCreditsOther</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationTaxCreditsOther" onclick="toggleNextSibling(this);">615</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxCreditsOther</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationTaxCreditsOther" onclick="toggleNextSibling(this);">709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationTaxCreditsOther</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount', window );">Foreign earnings taxed currently in U.S.</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" onclick="toggleNextSibling(this);">2,696</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount</span><span></span></td>
        <td class="nump"><a title="ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" onclick="toggleNextSibling(this);">2,907</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount</span><span></span></td>
        <td class="nump"><a title="ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxReconciliationOtherReconcilingItems', window );">Other</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationOtherReconcilingItems" onclick="toggleNextSibling(this);">85</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationOtherReconcilingItems</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationOtherReconcilingItems" onclick="toggleNextSibling(this);">154</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationOtherReconcilingItems</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxReconciliationOtherReconcilingItems" onclick="toggleNextSibling(this);">367</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxReconciliationOtherReconcilingItems</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefit', window );">Total provision for income taxes</a></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 8,971</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 5,778</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 5,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 2,876</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 7,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 6,358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 3,854</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 2,391</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 23,042</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 20,598</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ (61)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Foreign earnings that are taxed in the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_EffectiveIncomeTaxRateReconciliationForeignEarningsTaxedCurrentlyAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxReconciliationForeignBranchOperations">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to income/loss of foreign branch operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxReconciliationForeignBranchOperations</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxReconciliationForeignWithholdingTaxes">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to total foreign withholding taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxReconciliationForeignWithholdingTaxes</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to changes in deferred tax liabilities, specifically from branch losses in the United Kingdom.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxReconciliationIncreaseDecreaseDeferredTaxLiability</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of the difference, between total income tax expense or benefit as reported in the Income Statement for the period and the expected income tax expense or benefit computed by applying the domestic federal statutory income tax rates to pretax income from continuing operations, that is attributable to losses in international markets without tax benefits.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxReconciliationInternationalLossesWithoutTaxBenefits</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Income Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6515339<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a),(b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxExpenseBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxExpenseBenefitContinuingOperationsIncomeTaxReconciliationAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxReconciliationChangeInDeferredTaxAssetsValuationAllowance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to increase (decrease) in the valuation allowance for deferred tax assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e32123-109318<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations, attributable to increase (decrease) in the income tax rates.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to deduction for dividend.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to foreign income tax expense (benefit).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Subparagraph 1<br><br> -Article 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxReconciliationForeignIncomeTaxRateDifferential</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of income tax expense or benefit for the period computed by applying the domestic federal statutory tax rates to pretax income from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Subparagraph 2<br><br> -Article 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to noncontrolling interest income (loss) exempt from income taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to other nondeductible expenses.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to nondeductible equity-based compensation costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to tax exempt income, equity in earnings (loss) of an unconsolidated subsidiary, minority noncontrolling interest income (loss), tax holiday, disposition of a business, disposition of an asset, repatriation of foreign earnings, repatriation of foreign earnings jobs creation act of 2004, increase (decrease) in enacted tax rate, prior year income taxes, increase (decrease) in deferred tax asset valuation allowance, and other adjustments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to state and local income tax expense (benefit).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Subparagraph 1<br><br> -Article 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxReconciliationStateAndLocalIncomeTaxes</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxReconciliationTaxContingencies">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to increase (decrease) in income tax contingencies. Including, but not limited to, domestic tax contingency, foreign tax contingency, state and local tax contingency, and other contingencies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxReconciliationTaxContingencies</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxReconciliationTaxCreditsOther">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the difference between reported income tax expense (benefit) and expected income tax expense (benefit) computed by applying the domestic federal statutory income tax rates to pretax income (loss) from continuing operations attributable to other tax credits.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32687-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32698-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxReconciliationTaxCreditsOther</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E61AI">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>QUARTERLY FINANCIAL DATA (UNAUDITED) (QUARTERLY FINANCIALS TABLE) (DETAILS) (USD $)<br>In Thousands, except Per Share data, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_QuarterlyFinancialInformationDisclosureAbstract', window );"><strong>QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 338,170</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 305,900</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 295,490</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 302,221</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 318,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 296,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 289,692</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 288,383</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,241,781</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,193,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,162,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostOfServices', window );">Cost of services</a></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(240,146)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(220,244)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(212,315)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(213,787)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(220,942)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(208,648)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(208,809)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(208,232)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(886,492)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(846,631)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="num"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">(834,803)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SellingGeneralAndAdministrativeExpense', window );">Selling, general and administrative</a></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(50,537)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(49,847)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(47,802)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(50,367)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(51,343)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(50,165)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(46,168)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(45,747)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(198,553)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(193,423)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">(182,634)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(15,386)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(13,893)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(14,089)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(13,170)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(12,783)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(11,463)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(11,263)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(10,555)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(56,538)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(46,064)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="num"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">(41,166)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCharges', window );">Restructuring charges, net</a></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(1,600)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(593)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(617)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(540)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(254)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(758)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(2,572)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(851)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(3,350)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(4,435)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">(22,875)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="num"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">(373)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">(1,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">(373)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">(1,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="num"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">(2,958)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income from operations</a></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">21,323</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">20,667</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">24,357</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">32,765</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">25,961</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">19,675</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">22,998</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">96,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">101,399</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">78,545</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonoperatingIncomeExpense', window );">Other income (expense)</a></td>
        <td class="nump"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">2,138</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(856)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">2,880</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(178)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(3,793)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(434)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(3,099)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(2,004)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">3,984</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(9,330)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(4,683)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefit', window );">(Provision for) benefit from income taxes</a></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(8,971)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(5,778)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(5,417)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(2,876)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(7,995)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(6,358)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(3,854)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(2,391)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(23,042)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(20,598)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">61</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest', window );">Net income attributable to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,329)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,442)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,268)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,085)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,508)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(1,526)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(407)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(642)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(5,124)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(4,083)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(3,908)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLoss', window );">Net income attributable to TeleTech stockholders</a></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 21,966</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 13,247</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 16,862</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 20,218</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 19,469</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 17,643</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 12,315</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 17,961</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 72,293</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 67,388</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">$ 70,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract', window );"><strong>Weighted average shares outstanding</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic', window );">Basic</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">48,714</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,093</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,045</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,439</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,732</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">51,861</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">52,347</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,297</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">51,338</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">54,738</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding', window );">Diluted</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">49,514</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">49,940</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,111</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,973</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">51,465</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">51,678</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">52,628</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">53,217</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,102</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">52,244</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">55,540</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareAbstract', window );"><strong>Net income per share attributable to TeleTech stockholders</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareBasic', window );">Basic</a></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.45</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.27</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.34</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.40</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.39</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.35</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.24</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 0.34</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.47</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.31</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.28</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareDiluted', window );">Diluted</a></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.44</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.27</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.34</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.40</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.38</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.34</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.23</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 0.34</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.44</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.29</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.26</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=8077374&amp;loc=d3e2420-110228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetImpairmentCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostOfServices">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs related to services rendered by an entity during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 2<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.2(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostOfServices</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DepreciationAndAmortization">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DepreciationAndAmortization</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EarningsPerShareAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EarningsPerShareBasic">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1252-109256<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 52<br><br> -URI http://asc.fasb.org/extlink&amp;oid=32703322&amp;loc=d3e4984-109258<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.21)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.19)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-04.23)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 18<br><br> -Article 7<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 20<br><br> -Article 5<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 21<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareBasic</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EarningsPerShareDiluted">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1252-109256<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.21)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 18<br><br> -Article 7<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 20<br><br> -Article 5<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 21<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareDiluted</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Income Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6515339<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a),(b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxExpenseBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 20<br><br> -Article 9<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Other Comprehensive Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6519514<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Net Income<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6518256<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.19)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.18)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 225<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.7-04.22)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e565-108580<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 19<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetIncomeLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of Net Income (Loss) attributable to noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of income or expense from ancillary business-related activities (that is to say, excluding major activities considered part of the normal operations of the business).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 7<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NonoperatingIncomeExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net result for the period of deducting operating expenses from operating revenues.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingIncomeLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_QuarterlyFinancialInformationDisclosureAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_QuarterlyFinancialInformationDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SalesRevenueServicesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.1(d))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SalesRevenueServicesNet</td>
                  </tr>
                  <tr>
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                    <td>us-gaap_</td>
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                    <td>xbrli:monetaryItemType</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 4<br><br> -Article 5<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 330<br><br> -SubTopic 10<br><br> -Section 30<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6386349&amp;loc=d3e3636-108311<br><br><br><br></p>
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                <p>The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1505-109256<br><br><br><br></p>
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                <p>Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1448-109256<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Weighted-Average Number of Common Shares Outstanding<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6528421<br><br><br><br></p>
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          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS (TABLES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ScheduleOfContractAcquisitionCostsTableTextBlock', window );">Schedule of Contract Acquisition Costs</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;">&#160;</td><td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 413px; text-align:left;border-color:#000000;min-width:413px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; 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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ERG">
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text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;">&#160;</td><td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Basic</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:right;border-color:#000000;min-width:63px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 50,045</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td></tr><tr style="height: 17px"><td colspan="6"  style="width: 359px; text-align:left;border-color:#000000;min-width:359px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Net income per share attributable to TeleTech stockholders</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 15px; text-align:left;border-color:#000000;min-width:15px;">&#160;</td><td colspan="3"  style="width: 269px; text-align:left;border-color:#000000;min-width:269px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Basic</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td></tr><tr style="height: 17px"><td colspan="6"  style="width: 364px; text-align:left;border-color:#000000;min-width:364px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Net income per share attributable to TeleTech stockholders</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 63px; text-align:left;border-color:#000000;min-width:63px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_QuarterlyFinancialInformationDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ScheduleOfQuarterlyFinancialInformationTableTextBlock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the quarterly financial data in the annual financial statements. The disclosure includes financial information for each fiscal quarter for the current and previous year, including revenues, gross profit, income (loss) before extraordinary items and cumulative effect of a change in accounting principle and earnings per share data.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 270<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)-(j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25249566&amp;loc=d3e1280-108306<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ScheduleOfQuarterlyFinancialInformationTableTextBlock</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>nonnum:textBlockItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>XML
<SEQUENCE>72
<FILENAME>R72.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E3FBG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>DERIVATIVES (NOTIONAL TABLE) (DETAILS) (Forwards)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="1"></th>
        <th class="th" colspan="2"></th>
        <th class="th" colspan="2">12 Months Ended</th>
        <th class="th" colspan="2"></th>
        <th class="th" colspan="2">12 Months Ended</th>
        <th class="th" colspan="2"></th>
        <th class="th" colspan="2">12 Months Ended</th>
        <th class="th" colspan="4"></th>
        <th class="th" colspan="2">12 Months Ended</th>
        <th class="th" colspan="1"></th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>NZD</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>CAD

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>CAD</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>CAD

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>CAD</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>PHP

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>PHP</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>PHP

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>PHP</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>MXN

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>MXN</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>MXN

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>MXN</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>GBP

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>GBP

</div>
          <div>GBP (&#xA3;)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>NZD

</div>
          <div>USD ($)</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014

</div>
          <div>NZD</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013

</div>
          <div>NZD

</div>
          <div>USD ($)</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeLineItems', window );"><strong>Derivative [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_invest_DerivativeNotionalAmount', window );">Notional Amount</a></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 578,957</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 580,076</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 150</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 1,441</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 1,500</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 7,336</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 7,500</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 398,046</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 17,428,000</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 404,638</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 17,355,000</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 179,089</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 2,532,000</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 166,132</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 2,305,500</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_GBP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 1,853</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_GBP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_GBP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">&#xA3; 1,200</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_GBP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_NZD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 381</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_NZD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_NZD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);"> 490</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_NZD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="invest_DerivativeNotionalAmount[ttec_AllCurrencyAxis=currency_NZD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">$ 117</a><span style="display:none;white-space:normal;text-align:left;">invest_DerivativeNotionalAmount<br>/ ttec_AllCurrencyAxis<br>= currency_NZD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths', window );">% Maturing in the Next 12 Months</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_CAD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_CAD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">40.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_PHP;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">40.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_PHP<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">29.70%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_MXN;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">29.70%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_MXN<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_NZD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_NZD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths[ttec_AllCurrencyAxis=currency_NZD;us-gaap_DerivativeByNatureAxis=us-gaap_ForwardContractsMember]" onclick="toggleNextSibling(this);">100.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths<br>/ ttec_AllCurrencyAxis<br>= currency_NZD<br>/ us-gaap_DerivativeByNatureAxis<br>= us-gaap_ForwardContractsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge', window );">Contracts Maturing Through</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">0 years 6 months 0 days<span></span></td>
        <td class="text">0 years 6 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">4 years 8 months 0 days<span></span></td>
        <td class="text">4 years 8 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">4 years 9 months 0 days<span></span></td>
        <td class="text">4 years 9 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">0 years 7 months 0 days<span></span></td>
        <td class="text">0 years 7 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_invest_DerivativeNotionalAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate notional amount specified by the derivative(s). Expressed as an absolute value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Article 12<br><br> -Section 13<br><br> -Sentence Column B<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">invest_DerivativeNotionalAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>invest_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The percentage of the foreign currency cash flow hedge derivative contract maturing in the next twelve months.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ForeignCurrencyCashFlowHedgeDerivativesMaturityNextTwelvesMonths</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DerivativeLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Maximum period of time the entity is hedging its exposure to variability in future cash flows for forecasted transactions, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days. Excludes forecasted transactions related to payment of variable interest on existing financial instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7668309&amp;loc=d3e80748-113994<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MaximumLengthOfTimeForeignCurrencyCashFlowHedge</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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<DOCUMENT>
<TYPE>XML
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<FILENAME>R2.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
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<html>
  <head>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EMCBG">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>Consolidated Balance Sheets (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsCurrentAbstract', window );"><strong>Current assets</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents</a></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">$ 77,316</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">$ 158,017</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsReceivableNetCurrent', window );">Accounts receivable, net</a></td>
        <td class="nump"><a title="us-gaap_AccountsReceivableNetCurrent" onclick="toggleNextSibling(this);">276,432</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableNetCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsReceivableNetCurrent" onclick="toggleNextSibling(this);">236,099</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableNetCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PrepaidExpenseAndOtherAssets', window );">Prepaids and other current assets</a></td>
        <td class="nump"><a title="us-gaap_PrepaidExpenseAndOtherAssets" onclick="toggleNextSibling(this);">64,702</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PrepaidExpenseAndOtherAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_PrepaidExpenseAndOtherAssets" onclick="toggleNextSibling(this);">52,332</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PrepaidExpenseAndOtherAssets</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNetCurrent', window );">Deferred tax assets, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNetCurrent" onclick="toggleNextSibling(this);">22,501</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNetCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNetCurrent" onclick="toggleNextSibling(this);">11,905</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNetCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxesReceivable', window );">Income tax receivable</a></td>
        <td class="nump"><a title="us-gaap_IncomeTaxesReceivable" onclick="toggleNextSibling(this);">4,532</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxesReceivable</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxesReceivable" onclick="toggleNextSibling(this);">11,198</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxesReceivable</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsCurrent', window );">Total current assets</a></td>
        <td class="nump"><a title="us-gaap_AssetsCurrent" onclick="toggleNextSibling(this);">445,483</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetsCurrent" onclick="toggleNextSibling(this);">469,551</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsNoncurrentAbstract', window );"><strong>Long-term assets</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentNet', window );">Property, plant and equipment, net</a></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentNet" onclick="toggleNextSibling(this);">150,212</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_PropertyPlantAndEquipmentNet" onclick="toggleNextSibling(this);">126,719</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PropertyPlantAndEquipmentNet</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">128,705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNetNoncurrent', window );">Deferred tax assets, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNetNoncurrent" onclick="toggleNextSibling(this);">31,512</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNetNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNetNoncurrent" onclick="toggleNextSibling(this);">42,791</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNetNoncurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherIntangibleAssetsNet', window );">Other intangible assets, net</a></td>
        <td class="nump"><a title="us-gaap_OtherIntangibleAssetsNet" onclick="toggleNextSibling(this);">59,905</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherIntangibleAssetsNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherIntangibleAssetsNet" onclick="toggleNextSibling(this);">54,812</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherIntangibleAssetsNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherAssetsNoncurrent', window );">Other long-term assets</a></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">36,658</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherAssetsNoncurrent" onclick="toggleNextSibling(this);">45,726</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherAssetsNoncurrent</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetsNoncurrent', window );">Total long-term assets</a></td>
        <td class="nump"><a title="us-gaap_AssetsNoncurrent" onclick="toggleNextSibling(this);">406,992</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetsNoncurrent" onclick="toggleNextSibling(this);">372,791</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetsNoncurrent</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Assets', window );">Total assets</a></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">852,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
        <td class="nump"><a title="us-gaap_Assets" onclick="toggleNextSibling(this);">842,342</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Assets</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesCurrentAbstract', window );"><strong>Current liabilities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableCurrent', window );">Accounts payable</a></td>
        <td class="nump"><a title="us-gaap_AccountsPayableCurrent" onclick="toggleNextSibling(this);">37,019</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsPayableCurrent" onclick="toggleNextSibling(this);">32,031</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeRelatedLiabilitiesCurrent', window );">Accrued employee compensation and benefits</a></td>
        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent" onclick="toggleNextSibling(this);">70,069</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeRelatedLiabilitiesCurrent" onclick="toggleNextSibling(this);">80,130</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeRelatedLiabilitiesCurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccruedLiabilitiesCurrent', window );">Other accrued expenses</a></td>
        <td class="nump"><a title="us-gaap_AccruedLiabilitiesCurrent" onclick="toggleNextSibling(this);">34,430</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccruedLiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccruedLiabilitiesCurrent" onclick="toggleNextSibling(this);">31,659</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccruedLiabilitiesCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccruedIncomeTaxesCurrent', window );">Income tax payable</a></td>
        <td class="nump"><a title="us-gaap_AccruedIncomeTaxesCurrent" onclick="toggleNextSibling(this);">10,141</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccruedIncomeTaxesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccruedIncomeTaxesCurrent" onclick="toggleNextSibling(this);">6,066</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccruedIncomeTaxesCurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesCurrent', window );">Deferred tax liabilities, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesCurrent" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesCurrent" onclick="toggleNextSibling(this);">590</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesCurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueCurrent', window );">Deferred revenue</a></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueCurrent" onclick="toggleNextSibling(this);">29,887</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueCurrent" onclick="toggleNextSibling(this);">28,799</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueCurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherLiabilitiesCurrent', window );">Other current liabilities</a></td>
        <td class="nump"><a title="us-gaap_OtherLiabilitiesCurrent" onclick="toggleNextSibling(this);">17,085</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherLiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherLiabilitiesCurrent" onclick="toggleNextSibling(this);">11,512</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherLiabilitiesCurrent</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesCurrent', window );">Total current liabilities</a></td>
        <td class="nump"><a title="us-gaap_LiabilitiesCurrent" onclick="toggleNextSibling(this);">198,631</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_LiabilitiesCurrent" onclick="toggleNextSibling(this);">190,787</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesCurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesNoncurrentAbstract', window );"><strong>Long-term liabilities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LongTermLineOfCredit', window );">Line of credit</a></td>
        <td class="nump"><a title="us-gaap_LongTermLineOfCredit" onclick="toggleNextSibling(this);">100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LongTermLineOfCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_LongTermLineOfCredit" onclick="toggleNextSibling(this);">100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LongTermLineOfCredit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesNoncurrent', window );">Deferred tax liabilities, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesNoncurrent" onclick="toggleNextSibling(this);">4,675</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesNoncurrent" onclick="toggleNextSibling(this);">2,281</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesNoncurrent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRentCredit', window );">Deferred rent</a></td>
        <td class="nump"><a title="us-gaap_DeferredRentCredit" onclick="toggleNextSibling(this);">8,956</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRentCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRentCredit" onclick="toggleNextSibling(this);">9,635</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRentCredit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherLiabilitiesNoncurrent', window );">Other long-term liabilities</a></td>
        <td class="nump"><a title="us-gaap_OtherLiabilitiesNoncurrent" onclick="toggleNextSibling(this);">74,149</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherLiabilitiesNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherLiabilitiesNoncurrent" onclick="toggleNextSibling(this);">63,648</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherLiabilitiesNoncurrent</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesNoncurrent', window );">Total long-term liabilities</a></td>
        <td class="nump"><a title="us-gaap_LiabilitiesNoncurrent" onclick="toggleNextSibling(this);">187,780</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_LiabilitiesNoncurrent" onclick="toggleNextSibling(this);">175,564</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesNoncurrent</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Liabilities', window );">Total liabilities</a></td>
        <td class="nump"><a title="us-gaap_Liabilities" onclick="toggleNextSibling(this);">386,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Liabilities</span><span></span></td>
        <td class="nump"><a title="us-gaap_Liabilities" onclick="toggleNextSibling(this);">366,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Liabilities</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommitmentsAndContingencies', window );">Commitments and contingencies (Note 15)</a></td>
        <td class="text">&nbsp;&nbsp;<span></span></td>
        <td class="text">&nbsp;&nbsp;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount', window );">Manditorily redeemable noncontrolling interest</a></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" onclick="toggleNextSibling(this);">2,814</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount" onclick="toggleNextSibling(this);">2,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract', window );"><strong>Stockholders' equity</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockValue', window );">Preferred stock - $0.01 par value: 10,000,000 shares authorized; zero shares outstanding as of December 31, 2014 and December 31, 2013</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockValue" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockValue" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockValue</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockValueOutstanding', window );">Common stock - $0.01 par value; 150,000,000 shares authorized; 48,452,852 and 50,352,881 shares outstanding as of December 31, 2014 and December 31, 2013, respectively</a></td>
        <td class="nump"><a title="us-gaap_CommonStockValueOutstanding" onclick="toggleNextSibling(this);">485</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockValueOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockValueOutstanding" onclick="toggleNextSibling(this);">503</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockValueOutstanding</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdditionalPaidInCapital', window );">Additional paid-in capital</a></td>
        <td class="nump"><a title="us-gaap_AdditionalPaidInCapital" onclick="toggleNextSibling(this);">356,792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdditionalPaidInCapital</span><span></span></td>
        <td class="nump"><a title="us-gaap_AdditionalPaidInCapital" onclick="toggleNextSibling(this);">356,381</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdditionalPaidInCapital</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValue', window );">Treasury stock at cost: 33,599,401 and 31,699,372 shares as of December 31, 2014 and December 31, 2013, respectively</a></td>
        <td class="num"><a title="us-gaap_TreasuryStockValue" onclick="toggleNextSibling(this);">(527,595)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValue</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValue" onclick="toggleNextSibling(this);">(477,399)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValue</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax', window );">Accumulated other comprehensive income (loss)</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(52,274)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(20,586)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RetainedEarningsAccumulatedDeficit', window );">Retained earnings</a></td>
        <td class="nump"><a title="us-gaap_RetainedEarningsAccumulatedDeficit" onclick="toggleNextSibling(this);">677,859</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RetainedEarningsAccumulatedDeficit</span><span></span></td>
        <td class="nump"><a title="us-gaap_RetainedEarningsAccumulatedDeficit" onclick="toggleNextSibling(this);">606,502</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RetainedEarningsAccumulatedDeficit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterest', window );">Noncontrolling interest</a></td>
        <td class="nump"><a title="us-gaap_MinorityInterest" onclick="toggleNextSibling(this);">7,983</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_MinorityInterest" onclick="toggleNextSibling(this);">8,081</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterest</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Total stockholders' equity</a></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">463,250</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">473,482</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LiabilitiesAndStockholdersEquity', window );">Total liabilities and stockholders' equity</a></td>
        <td class="nump"><a title="us-gaap_LiabilitiesAndStockholdersEquity" onclick="toggleNextSibling(this);">$ 852,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesAndStockholdersEquity</span><span></span></td>
        <td class="nump"><a title="us-gaap_LiabilitiesAndStockholdersEquity" onclick="toggleNextSibling(this);">$ 842,342</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LiabilitiesAndStockholdersEquity</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsPayableCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of liabilities incurred (and for which invoices have typically been received) and payable to vendors for goods and services received that are used in an entity's business. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 19<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.19(a))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccountsPayableCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsReceivableNetCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount due from customers or clients, within one year of the balance sheet date (or the normal operating cycle, whichever is longer), for goods or services (including trade receivables) that have been delivered or sold in the normal course of business, reduced to the estimated net realizable fair value by an allowance established by the entity of the amount it deems uncertain of collection.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.3-4)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 3<br><br><br><br> -Subparagraph a(1)<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 4<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccountsReceivableNetCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccruedIncomeTaxesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount as of the balance sheet date of the unpaid sum of the known and estimated amounts payable to satisfy all currently due domestic and foreign income tax obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 15<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 15<br><br><br><br> -Subparagraph b(1)<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccruedIncomeTaxesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccruedLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying value as of the balance sheet date of obligations incurred and payable, pertaining to costs that are statutory in nature, are incurred on contractual obligations, or accumulate over time and for which invoices have not yet been received or will not be rendered. Examples include taxes, interest, rent and utilities. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccruedLiabilitiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 14A<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 11<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 14<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdditionalPaidInCapital">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Excess of issue price over par or stated value of the entity's capital stock and amounts received from other transactions involving the entity's stock or stockholders. Includes adjustments to additional paid in capital. Some examples of such adjustments include recording the issuance of debt with a beneficial conversion feature and certain tax consequences of equity instruments awarded to employees. Use this element for the aggregate amount of additional paid-in capital associated with common and preferred stock. For additional paid-in capital associated with only common stock, use the element additional paid in capital, common stock. For additional paid-in capital associated with only preferred stock, use the element additional paid in capital, preferred stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.30(a)(1))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AdditionalPaidInCapital</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Assets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are recognized. Assets are probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.18)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 12<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Assets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are expected to be realized in cash, sold, or consumed within one year (or the normal operating cycle, if longer). Assets are probable future economic benefits obtained or controlled by an entity as a result of past transactions or events.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.9)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 3<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6801-107765<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6676-107765<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 9<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetsCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsCurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetsCurrentAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all assets that are expected to be realized in cash, sold or consumed after one year or beyond the normal operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.10-17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetsNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetsNoncurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetsNoncurrentAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsAtCarryingValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of currency on hand as well as demand deposits with banks or financial institutions. Includes other kinds of accounts that have the general characteristics of demand deposits. Also includes short-term, highly liquid investments that are both readily convertible to known amounts of cash and so near their maturity that they present insignificant risk of changes in value because of changes in interest rates. Excludes cash and cash equivalents within disposal group and discontinued operation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Cash<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Cash Equivalents<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 1<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.1)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6676-107765<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3044-108585<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashAndCashEquivalentsAtCarryingValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommitmentsAndContingencies">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Represents the caption on the face of the balance sheet to indicate that the entity has entered into (1) purchase or supply arrangements that will require expending a portion of its resources to meet the terms thereof, and (2) is exposed to potential losses or, less frequently, gains, arising from (a) possible claims against a company's resources due to future performance under contract terms, and (b) possible losses or likely gains from uncertainties that will ultimately be resolved when one or more future events that are deemed likely to occur do occur or fail to occur.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 450<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=25496072&amp;loc=d3e14326-108349<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.25)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 25<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 19<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 17<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-03.17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-03.(a),19)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommitmentsAndContingencies</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockValueOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Value of all classes of common stock held by shareholders. May be all or portion of the number of common shares authorized. These shares exclude common shares repurchased by the entity and held as treasury shares.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.29)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 30<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommonStockValueOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRentCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative difference between the rental payments required by a lease agreement and the rental income or expense recognized on a straight-line basis, or other systematic and rational basis more representative of the time pattern in which use or benefit is granted or derived from the leased property, expected to be recognized in income or expense over the term of the leased property by the lessor or lessee, respectively.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 840<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 25<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7501430&amp;loc=d3e39896-112707<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRentCredit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRevenueCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying amount of consideration received or receivable as of the balance sheet date on potential earnings that were not recognized as revenue in conformity with GAAP, and which are expected to be recognized as such within one year or the normal operating cycle, if longer, including sales, license fees, and royalties, but excluding interest income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 605<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SAB TOPIC 13.A.4(a).Q1)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 8<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6935-107765<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Staff Accounting Bulletin (SAB)<br><br><br><br> -Number Topic 13<br><br><br><br> -Section A<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRevenueCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNetCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards expected to be realized or consumed within one year or operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31928-109318<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsNetCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNetNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after allocation of valuation allowances of noncurrent deferred tax asset attributable to deductible temporary differences and carryforwards. Noncurrent assets are expected to be realized or consumed after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31928-109318<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsNetNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences, net of deferred tax asset attributable to deductible temporary differences and carryforwards net of valuation allowances expected to be realized or consumed within one year or operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 8<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxLiabilitiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxLiabilitiesNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences, net of deferred tax asset attributable to deductible temporary differences and carryforwards net of valuation allowances expected to be realized or consumed after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31917-109318<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31931-109318<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 9<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31958-109318<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxLiabilitiesNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeRelatedLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of the carrying values as of the balance sheet date of obligations incurred through that date and payable for obligations related to services received from employees, such as accrued salaries and bonuses, payroll taxes and fringe benefits. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmployeeRelatedLiabilitiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Goodwill">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 350<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 350<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388280&amp;loc=d3e13770-109266<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Goodwill</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxesReceivable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount due within one year of the balance sheet date (or one operating cycle, if longer) from tax authorities as of the balance sheet date representing refunds of overpayments or recoveries based on agreed-upon resolutions of disputes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 3<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-03.10)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 10<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.3(a)(4))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 5<br><br><br><br> -Subparagraph c<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 210<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-03.5(c))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879938&amp;loc=d3e572229-122910<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxesReceivable</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Liabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of all liabilities that are recognized. Liabilities are probable future sacrifices of economic benefits arising from present obligations of an entity to transfer assets or provide services to other entities in the future.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.19-26)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Liabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesAndStockholdersEquity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of liabilities and equity items, including the portion of equity attributable to noncontrolling interests, if any.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.32)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 25<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 32<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesAndStockholdersEquity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total obligations incurred as part of normal operations that are expected to be paid during the following twelve months or within one business cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.21)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 21<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesCurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesCurrentAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of obligation due after one year or beyond the normal operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.22-26)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 22, 23, 24, 25, 26, 27<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LiabilitiesNoncurrentAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LiabilitiesNoncurrentAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LongTermLineOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying value as of the balance sheet date of the noncurrent portion of long-term obligations drawn from a line of credit, which is a bank's commitment to make loans up to a specific amount. Examples of items that might be included in the application of this element may consist of letters of credit, standby letters of credit, and revolving credit arrangements, under which borrowings can be made up to a maximum amount as of any point in time conditional on satisfaction of specified terms before, as of and after the date of drawdowns on the line. Includes short-term obligations that would normally be classified as current liabilities but for which (a) postbalance sheet date issuance of a long term obligation to refinance the short term obligation on a long term basis, or (b) the enterprise has entered into a financing agreement that clearly permits the enterprise to refinance the short-term obligation on a long term basis and the following conditions are met (1) the agreement does not expire within 1 year and is not cancelable by the lender except for violation of an objectively determinable provision, (2) no violation exists at the BS date, and (3) the lender has entered into the financing agreement is expected to be financially capable of honoring the agreement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 22<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.22)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Line-of-Credit Arrangement<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6517033<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 470<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 13<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361426&amp;loc=d3e1314-112600<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 470<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 14<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361426&amp;loc=d3e1336-112600<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LongTermLineOfCredit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total of all stockholders' equity (deficit) items, net of receivables from officers, directors, owners, and affiliates of the entity which is directly or indirectly attributable to that ownership interest in subsidiary equity which is not attributable to the parent (that is, noncontrolling interest, previously referred to as minority interest).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.31)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 27<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherAssetsNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of noncurrent assets not separately disclosed in the balance sheet. Noncurrent assets are expected to be realized or consumed after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.17)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 17<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherAssetsNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherIntangibleAssetsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net carrying amount as of the balance sheet date of other indefinite-lived and finite-lived intangible assets that are not separately presented on the statement of financial position.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherIntangibleAssetsNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherLiabilitiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount of current liabilities (due within one year or within the normal operating cycle if longer) not separately disclosed in the balance sheet. Includes costs that are statutory in nature, are incurred on contractual obligations, or accumulate over time and for which invoices have not yet been received or will not be rendered and of liabilities not separately disclosed.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.20)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6911-107765<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6904-107765<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherLiabilitiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherLiabilitiesNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate carrying amount, as of the balance sheet date, of noncurrent obligations not separately disclosed in the balance sheet. Noncurrent liabilities are expected to be paid after one year (or the normal operating cycle, if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.24)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 24<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherLiabilitiesNoncurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate par or stated value of issued nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer). This item includes treasury stock repurchased by the entity. Note: elements for number of nonredeemable preferred shares, par value and other disclosure concepts are in another section within stockholders' equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 505<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.3-04)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.28)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 29<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PreferredStockValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PrepaidExpenseAndOtherAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of asset related to consideration paid in advance for costs that provide economic benefits in future periods, and amount of other assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PrepaidExpenseAndOtherAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PropertyPlantAndEquipmentNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after accumulated depreciation, depletion and amortization of physical assets used in the normal conduct of business to produce goods and services and not intended for resale. Examples include, but are not limited to, land, buildings, machinery and equipment, office equipment, and furniture and fixtures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 360<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.13)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 13<br><br><br><br> -Subparagraph a<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 8<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>As of the reporting date, the carrying amount of noncontrolling interests which are redeemable by the (parent) entity (1) at a fixed or determinable price on a fixed or determinable date, (2) at the option of the holder of the noncontrolling interest, or (3) upon occurrence of an event that is not solely within the control of the (parent) entity. The noncontrolling interest holder's ownership (or holders' ownership) may be in the form of common shares (regardless of class), limited partnership units (regardless of class), non-preferential membership interests, or any other form of common equity regardless of investee entity legal form.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 480<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 3A<br><br><br><br> -Subparagraph (16)(c)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 480<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 3A<br><br><br><br> -Subparagraph (12)(c)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 480<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 3A<br><br><br><br> -Subparagraph 15<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 480<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 3A<br><br><br><br> -Subparagraph 14<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011957&amp;loc=SL6540498-122764<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RedeemableNoncontrollingInterestEquityCommonCarryingAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RetainedEarningsAccumulatedDeficit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative amount of the reporting entity's undistributed earnings or deficit.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 02<br><br><br><br> -Paragraph 31<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Article 3<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 210<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.5-02.31(a)(3))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RetainedEarningsAccumulatedDeficit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of stockholders' equity (deficit), net of receivables from officers, directors, owners, and affiliates of the entity, attributable to both the parent and noncontrolling interests. Amount excludes temporary equity. Alternate caption for the concept is permanent equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 15<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4568447-111683<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 16<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4568740-111683<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4I<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4590271-111686<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
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        <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount allocated to treasury stock. Treasury stock is common and preferred shares of an entity that were issued, repurchased by the entity, and are held in its treasury.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 505<br><br><br><br> -SubTopic 30<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6405834&amp;loc=d3e23315-112656<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TreasuryStockValue</td>
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                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td>debit</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EZF">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract', window );"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="3"  style="width: 361px; text-align:left;border-color:#000000;min-width:361px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Facility exit charges</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 349px; text-align:left;border-color:#000000;min-width:349px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 14</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; 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text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfRestructuringReserveByTypeOfCostTextBlock', window );">Schedule of Restructuring Liability Rollforward</a></td>
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text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Total</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:75px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Balance as of December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,079</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,079</font></td></tr><tr style="height: 17px"><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,650</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Payments</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (298)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (6,863)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (7,161)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 328px; text-align:left;border-color:#000000;min-width:328px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Changes in estimates</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; 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                <p>Tabular disclosure of costs incurred for restructuring including, but not limited to, exit and disposal activities, remediation, implementation, integration, asset impairment, and charges against earnings from the write-down of assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br></p>
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                <p>Tabular disclosure of an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost. This element may also include a description of any reversal and other adjustment made during the period to the amount of an accrued liability for restructuring activities. This element may be used to encapsulate the roll forward presentations of an entity's restructuring reserve by type of cost and in total, and explanation of changes that occurred in the period.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB Topic 5.P.4(b)(2))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EBG">
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          <div style="width: 200px;"><strong>COMMITMENTS AND CONTINGENCIES (DETAILS) (NARRATIVE) (USD $)<br>In Millions, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
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        <td class="nump"><a title="ttec_LineOfCreditFacilityLettersOfCreditIssued" onclick="toggleNextSibling(this);">$ 3.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_LineOfCreditFacilityLettersOfCreditIssued</span><span></span></td>
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        <td class="nump"><a title="ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility" onclick="toggleNextSibling(this);">$ 1.3</a><span style="display:none;white-space:normal;text-align:left;">ttec_LettersOfCreditIssuedOutsideLineOfCreditFacility</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of letters of credit issued outside of the credit facility. Also includes contract performance guarantees.</p>
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                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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                <p>Amount of letters of credit issued under the credit facility that reduces the total amount of borrowings available under the credit facility.</p>
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                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommitmentsAndContingenciesDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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<DOCUMENT>
<TYPE>ZIP
<SEQUENCE>76
<FILENAME>0001104659-15-018213-xbrl.zip
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    <title></title>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ESIAC">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>SUBSEQUENT EVENTS (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="2">2 Months Ended</th>
        <th class="th" colspan="1">3 Months Ended</th>
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      <tr>
        <th class="th">
          <div>Feb. 24, 2015</div>
        </th>
        <th class="th">
          <div>Mar. 06, 2015</div>
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        <th class="th">
          <div>Mar. 16, 2015</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SubsequentEventsAbstract', window );"><strong>SUBSEQUENT EVENTS [ABSTRACT]</strong></a></td>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SubsequentEventAssignment', window );">Subsequent Event Assignment</a></td>
        <td class="text">On February 24, 2015, our Board of Directors adopted a dividend policy, with the intent to distribute a periodic cash dividend to stockholders of our common stock, after consideration of, among other things, TeleTech&#8217;s performance, cash flows, capital needs and liquidity factors. Given our cash flow generation and balance sheet strength, we believe cash dividends and early returns to shareholders through share repurchases, in balance with our investments in innovation and strategic acquisitions, align shareholder interests with the needs of the Company. The initial dividend of $0.18 per common share will be paid on March 16, 2015 to shareholders of record as of March 6, 2015.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_DividendsCommonStockCash" onclick="toggleNextSibling(this);">$ 0.18</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DividendsCommonStockCash</span><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DividendsPayableDateDeclaredDayMonthAndYear', window );">Dividends Payable Date Declared</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">Mar. 16,  2015<span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Describes the event or transaction that occurred between the balance sheet date and the date the financial statements are issued or available to be issued related to transfer of assets, operations and employees to third party.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of paid and unpaid common stock dividends declared with the form of settlement in cash.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br></p>
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                <p>Date the dividend to be paid was declared, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4304-108586<br><br><br><br></p>
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                <p>Date the holder must own the stock to be entitled to the dividend, in CCYY-MM-DD format.</p>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
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                  <tr>
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                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SubsequentEventsAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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<DOCUMENT>
<TYPE>XML
<SEQUENCE>78
<FILENAME>R6.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EYMAI">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>Consolidated Statements of Cash Flows (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract', window );"><strong>Cash flows from operating activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">$ 77,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">$ 71,471</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">$ 73,923</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract', window );"><strong>Adjustment to reconcile net income to net cash provided by operating activities:</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">56,538</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">46,064</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">41,166</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AmortizationOfContractAcquisitionCosts', window );">Amortization of contract acquisition costs</a></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">856</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">1,160</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
        <td class="nump"><a title="ttec_AmortizationOfContractAcquisitionCosts" onclick="toggleNextSibling(this);">1,017</a><span style="display:none;white-space:normal;text-align:left;">ttec_AmortizationOfContractAcquisitionCosts</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AmortizationOfFinancingCosts', window );">Amortization of debt issuance costs</a></td>
        <td class="nump"><a title="us-gaap_AmortizationOfFinancingCosts" onclick="toggleNextSibling(this);">705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfFinancingCosts</span><span></span></td>
        <td class="nump"><a title="us-gaap_AmortizationOfFinancingCosts" onclick="toggleNextSibling(this);">659</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfFinancingCosts</span><span></span></td>
        <td class="nump"><a title="us-gaap_AmortizationOfFinancingCosts" onclick="toggleNextSibling(this);">808</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AmortizationOfFinancingCosts</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccretionExpense', window );">Imputed interest expense and fair value adjustments to contingent consideration</a></td>
        <td class="num"><a title="us-gaap_AccretionExpense" onclick="toggleNextSibling(this);">(6,233)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccretionExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccretionExpense" onclick="toggleNextSibling(this);">3,301</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccretionExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccretionExpense" onclick="toggleNextSibling(this);">904</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccretionExpense</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProvisionForDoubtfulAccounts', window );">Provision for doubtful accounts</a></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">633</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">695</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">368</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GainLossOnDispositionOfAssets', window );">Loss (gain) on disposal of assets</a></td>
        <td class="nump"><a title="us-gaap_GainLossOnDispositionOfAssets" onclick="toggleNextSibling(this);">141</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnDispositionOfAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_GainLossOnDispositionOfAssets" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnDispositionOfAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_GainLossOnDispositionOfAssets" onclick="toggleNextSibling(this);">305</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnDispositionOfAssets</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">373</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">1,205</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">2,958</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredIncomeTaxExpenseBenefit', window );">Deferred income taxes</a></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">9,514</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">6,892</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">2,354</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="num"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" onclick="toggleNextSibling(this);">(1,399)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" onclick="toggleNextSibling(this);">(1,343)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities" onclick="toggleNextSibling(this);">(462)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensation', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">11,307</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">13,234</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">13,376</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet', window );">Loss on foreign currency derivatives</a></td>
        <td class="num"><a title="us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" onclick="toggleNextSibling(this);">(1,548)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" onclick="toggleNextSibling(this);">234</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet" onclick="toggleNextSibling(this);">414</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash', window );">Loss on deconsolidation of subsidiary, net of cash of zero, $897, and zero, respectively</a></td>
        <td class="nump"><a title="ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash</span><span></span></td>
        <td class="nump"><a title="ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" onclick="toggleNextSibling(this);">2,758</a><span style="display:none;white-space:normal;text-align:left;">ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash</span><span></span></td>
        <td class="nump"><a title="ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract', window );"><strong>Changes in assets and liabilities, net of acquisitions:</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInAccountsReceivable', window );">Accounts receivable</a></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInAccountsReceivable" onclick="toggleNextSibling(this);">(41,005)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsReceivable</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncreaseDecreaseInAccountsReceivable" onclick="toggleNextSibling(this);">7,291</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsReceivable</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncreaseDecreaseInAccountsReceivable" onclick="toggleNextSibling(this);">400</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsReceivable</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets', window );">Prepaids and other assets</a></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" onclick="toggleNextSibling(this);">(5,300)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets</span><span></span></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" onclick="toggleNextSibling(this);">(5,374)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets</span><span></span></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets" onclick="toggleNextSibling(this);">(25,664)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities', window );">Accounts payable and accrued expenses</a></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" onclick="toggleNextSibling(this);">(8,115)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities</span><span></span></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" onclick="toggleNextSibling(this);">(2,549)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities</span><span></span></td>
        <td class="num"><a title="us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities" onclick="toggleNextSibling(this);">(16,301)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities', window );">Deferred revenue and other liabilities</a></td>
        <td class="nump"><a title="ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" onclick="toggleNextSibling(this);">206</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities</span><span></span></td>
        <td class="num"><a title="ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" onclick="toggleNextSibling(this);">(7,718)</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities</span><span></span></td>
        <td class="nump"><a title="ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities" onclick="toggleNextSibling(this);">11,354</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInOperatingActivities', window );">Net cash provided by operating activities</a></td>
        <td class="nump"><a title="us-gaap_NetCashProvidedByUsedInOperatingActivities" onclick="toggleNextSibling(this);">94,090</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInOperatingActivities</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetCashProvidedByUsedInOperatingActivities" onclick="toggleNextSibling(this);">137,979</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInOperatingActivities</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetCashProvidedByUsedInOperatingActivities" onclick="toggleNextSibling(this);">106,920</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInOperatingActivities</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract', window );"><strong>Cash flows from investing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ProceedsFromGrantForPropertyPlantAndEquipment', window );">Proceeds from grant for property, plant and equipment</a></td>
        <td class="nump"><a title="ttec_ProceedsFromGrantForPropertyPlantAndEquipment" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProceedsFromGrantForPropertyPlantAndEquipment</span><span></span></td>
        <td class="nump"><a title="ttec_ProceedsFromGrantForPropertyPlantAndEquipment" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProceedsFromGrantForPropertyPlantAndEquipment</span><span></span></td>
        <td class="nump"><a title="ttec_ProceedsFromGrantForPropertyPlantAndEquipment" onclick="toggleNextSibling(this);">110</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProceedsFromGrantForPropertyPlantAndEquipment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromSaleOfProductiveAssets', window );">Proceeds from sale of long-lived assets</a></td>
        <td class="nump"><a title="us-gaap_ProceedsFromSaleOfProductiveAssets" onclick="toggleNextSibling(this);">135</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromSaleOfProductiveAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromSaleOfProductiveAssets" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromSaleOfProductiveAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromSaleOfProductiveAssets" onclick="toggleNextSibling(this);">450</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromSaleOfProductiveAssets</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment', window );">Purchases of property, plant and equipment, net of acquisitions</a></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">(67,641)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">(50,364)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquirePropertyPlantAndEquipment" onclick="toggleNextSibling(this);">(40,653)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired', window );">Acquisitions, net of cash acquired of $3,525, $6,423, and $3,744, respectively</a></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" onclick="toggleNextSibling(this);">(24,416)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" onclick="toggleNextSibling(this);">(9,166)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired" onclick="toggleNextSibling(this);">(40,839)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInInvestingActivities', window );">Net cash used in investing activities</a></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInInvestingActivities" onclick="toggleNextSibling(this);">(91,922)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInInvestingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInInvestingActivities" onclick="toggleNextSibling(this);">(59,530)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInInvestingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInInvestingActivities" onclick="toggleNextSibling(this);">(80,932)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInInvestingActivities</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract', window );"><strong>Cash flows from financing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromLongTermLinesOfCredit', window );">Proceeds from line of credit</a></td>
        <td class="nump"><a title="us-gaap_ProceedsFromLongTermLinesOfCredit" onclick="toggleNextSibling(this);">2,077,400</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromLongTermLinesOfCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromLongTermLinesOfCredit" onclick="toggleNextSibling(this);">1,533,550</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromLongTermLinesOfCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromLongTermLinesOfCredit" onclick="toggleNextSibling(this);">1,179,850</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromLongTermLinesOfCredit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RepaymentsOfLongTermLinesOfCredit', window );">Payments on line of credit</a></td>
        <td class="num"><a title="us-gaap_RepaymentsOfLongTermLinesOfCredit" onclick="toggleNextSibling(this);">(2,077,400)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfLongTermLinesOfCredit</span><span></span></td>
        <td class="num"><a title="us-gaap_RepaymentsOfLongTermLinesOfCredit" onclick="toggleNextSibling(this);">(1,541,550)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfLongTermLinesOfCredit</span><span></span></td>
        <td class="num"><a title="us-gaap_RepaymentsOfLongTermLinesOfCredit" onclick="toggleNextSibling(this);">(1,135,850)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfLongTermLinesOfCredit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromOtherDebt', window );">Proceeds from other debt</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromOtherDebt" onclick="toggleNextSibling(this);">3,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromOtherDebt</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromOtherDebt" onclick="toggleNextSibling(this);">8,014</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromOtherDebt</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RepaymentsOfOtherDebt', window );">Payments on other debt</a></td>
        <td class="num"><a title="us-gaap_RepaymentsOfOtherDebt" onclick="toggleNextSibling(this);">(4,504)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfOtherDebt</span><span></span></td>
        <td class="num"><a title="us-gaap_RepaymentsOfOtherDebt" onclick="toggleNextSibling(this);">(5,789)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfOtherDebt</span><span></span></td>
        <td class="num"><a title="us-gaap_RepaymentsOfOtherDebt" onclick="toggleNextSibling(this);">(4,900)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RepaymentsOfOtherDebt</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PaymentOfContingentConsideration', window );">Payment of contingent consideration related to acquisitions</a></td>
        <td class="num"><a title="ttec_PaymentOfContingentConsideration" onclick="toggleNextSibling(this);">(8,547)</a><span style="display:none;white-space:normal;text-align:left;">ttec_PaymentOfContingentConsideration</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsOfDividendsMinorityInterest', window );">Dividends paid to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_PaymentsOfDividendsMinorityInterest" onclick="toggleNextSibling(this);">(5,962)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDividendsMinorityInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsOfDividendsMinorityInterest" onclick="toggleNextSibling(this);">(4,455)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDividendsMinorityInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsOfDividendsMinorityInterest" onclick="toggleNextSibling(this);">(2,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDividendsMinorityInterest</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromStockOptionsExercised', window );">Proceeds from exercise of stock options</a></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">443</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">862</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">1,374</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" onclick="toggleNextSibling(this);">1,399</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities</span><span></span></td>
        <td class="nump"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" onclick="toggleNextSibling(this);">1,343</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities</span><span></span></td>
        <td class="nump"><a title="us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities" onclick="toggleNextSibling(this);">462</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRepurchaseOfCommonStock', window );">Purchase of treasury stock</a></td>
        <td class="num"><a title="us-gaap_PaymentsForRepurchaseOfCommonStock" onclick="toggleNextSibling(this);">(57,074)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRepurchaseOfCommonStock</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRepurchaseOfCommonStock" onclick="toggleNextSibling(this);">(56,532)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRepurchaseOfCommonStock</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRepurchaseOfCommonStock" onclick="toggleNextSibling(this);">(81,243)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRepurchaseOfCommonStock</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsOfDebtIssuanceCosts', window );">Payments of debt issuance costs</a></td>
        <td class="nump"><a title="us-gaap_PaymentsOfDebtIssuanceCosts" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDebtIssuanceCosts</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsOfDebtIssuanceCosts" onclick="toggleNextSibling(this);">(1,800)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDebtIssuanceCosts</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsOfDebtIssuanceCosts" onclick="toggleNextSibling(this);">(467)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsOfDebtIssuanceCosts</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetCashProvidedByUsedInFinancingActivities', window );">Net cash used in financing activities</a></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInFinancingActivities" onclick="toggleNextSibling(this);">(74,245)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInFinancingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInFinancingActivities" onclick="toggleNextSibling(this);">(70,662)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInFinancingActivities</span><span></span></td>
        <td class="num"><a title="us-gaap_NetCashProvidedByUsedInFinancingActivities" onclick="toggleNextSibling(this);">(34,965)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetCashProvidedByUsedInFinancingActivities</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents', window );">Effect of exchange rate changes on cash and cash equivalents</a></td>
        <td class="num"><a title="us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" onclick="toggleNextSibling(this);">(8,624)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents</span><span></span></td>
        <td class="num"><a title="us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" onclick="toggleNextSibling(this);">(14,255)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents</span><span></span></td>
        <td class="nump"><a title="us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents" onclick="toggleNextSibling(this);">17,091</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease', window );">(Decrease) increase in cash and cash equivalents</a></td>
        <td class="num"><a title="us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" onclick="toggleNextSibling(this);">(80,701)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease</span><span></span></td>
        <td class="num"><a title="us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" onclick="toggleNextSibling(this);">(6,468)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease" onclick="toggleNextSibling(this);">8,114</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents, beginning of period</a></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">158,017</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">164,485</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">156,371</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsAtCarryingValue', window );">Cash and cash equivalents, end of period</a></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">77,316</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">158,017</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_CashAndCashEquivalentsAtCarryingValue" onclick="toggleNextSibling(this);">164,485</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CashAndCashEquivalentsAtCarryingValue</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SupplementalCashFlowInformationAbstract', window );"><strong>Supplemental disclosures</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestPaid', window );">Cash paid for interest</a></td>
        <td class="nump"><a title="us-gaap_InterestPaid" onclick="toggleNextSibling(this);">5,404</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_InterestPaid" onclick="toggleNextSibling(this);">4,220</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_InterestPaid" onclick="toggleNextSibling(this);">4,412</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestPaid</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxesPaid', window );">Cash paid for income taxes</a></td>
        <td class="nump"><a title="us-gaap_IncomeTaxesPaid" onclick="toggleNextSibling(this);">14,545</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxesPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxesPaid" onclick="toggleNextSibling(this);">16,757</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxesPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxesPaid" onclick="toggleNextSibling(this);">16,388</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxesPaid</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract', window );"><strong>Non-cash investing and financing activities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1', window );">Purchases of equipment through financing arrangements</a></td>
        <td class="nump"><a title="us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1" onclick="toggleNextSibling(this);">696</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1</span><span></span></td>
        <td class="nump"><a title="us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1</span><span></span></td>
        <td class="nump"><a title="us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1" onclick="toggleNextSibling(this);">6,100</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CapitalExpendituresIncurredButNotYetPaid', window );">Acquisition of equipment through increse in accounts payable</a></td>
        <td class="nump"><a title="us-gaap_CapitalExpendituresIncurredButNotYetPaid" onclick="toggleNextSibling(this);">4,170</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CapitalExpendituresIncurredButNotYetPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_CapitalExpendituresIncurredButNotYetPaid" onclick="toggleNextSibling(this);">2,762</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CapitalExpendituresIncurredButNotYetPaid</span><span></span></td>
        <td class="nump"><a title="us-gaap_CapitalExpendituresIncurredButNotYetPaid" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CapitalExpendituresIncurredButNotYetPaid</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_LandlordIncentivesCreditedToDeferredRent', window );">Landlord incentives credited to deferred rent</a></td>
        <td class="nump"><a title="ttec_LandlordIncentivesCreditedToDeferredRent" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_LandlordIncentivesCreditedToDeferredRent</span><span></span></td>
        <td class="nump"><a title="ttec_LandlordIncentivesCreditedToDeferredRent" onclick="toggleNextSibling(this);">1,016</a><span style="display:none;white-space:normal;text-align:left;">ttec_LandlordIncentivesCreditedToDeferredRent</span><span></span></td>
        <td class="nump"><a title="ttec_LandlordIncentivesCreditedToDeferredRent" onclick="toggleNextSibling(this);">1,723</a><span style="display:none;white-space:normal;text-align:left;">ttec_LandlordIncentivesCreditedToDeferredRent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable', window );">Contract acquisition costs credited to accounts receivable</a></td>
        <td class="nump"><a title="ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" onclick="toggleNextSibling(this);">$ 471</a><span style="display:none;white-space:normal;text-align:left;">ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable</span><span></span></td>
        <td class="nump"><a title="ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" onclick="toggleNextSibling(this);">$ 1,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable</span><span></span></td>
        <td class="nump"><a title="ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AmortizationOfContractAcquisitionCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AmortizationOfContractAcquisitionCosts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The change in deferred revenue and other liabilities</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncreaseDecreaseInDeferredRevenueAndOtherLiabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_LandlordIncentivesCreditedToDeferredRent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Non-cash investing activity associated with landlord incentives credited to deferred rent</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_LandlordIncentivesCreditedToDeferredRent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Loss on deconsolidation of subsidiary, net of cash of zero, $897, and zero, respectively</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_LossOnDeconsolidationOfSubsidiaryNetOfCash</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_PaymentOfContingentConsideration">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_PaymentOfContingentConsideration</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ProceedsFromGrantForPropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow associated with proceeds received from government grants for acquisition of property, plant and equipment</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ProceedsFromGrantForPropertyPlantAndEquipment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_Ttec_contractacquisitioncostscreditedtoaccountsreceivable</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccretionExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount recognized for the passage of time, typically for liabilities, that have been discounted to their net present values. Excludes accretion associated with asset retirement obligations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392676&amp;loc=d3e7480-110848<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 35<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394232&amp;loc=d3e17558-110866<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccretionExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AdjustmentsToReconcileNetIncomeLossToCashProvidedByUsedInOperatingActivitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AmortizationOfFinancingCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of noncash expense included in interest expense to issue debt and obtain financing associated with the related debt instruments. Alternate captions include noncash interest expense.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.8)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 8<br><br> -Article 5<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Paragraph 8<br><br> -Article 9<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AmortizationOfFinancingCosts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=8077374&amp;loc=d3e2420-110228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetImpairmentCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CapitalExpendituresIncurredButNotYetPaid">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Future cash outflow to pay for purchases of fixed assets that have occurred.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4332-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4313-108586<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4304-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CapitalExpendituresIncurredButNotYetPaid</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsAtCarryingValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of currency on hand as well as demand deposits with banks or financial institutions. Includes other kinds of accounts that have the general characteristics of demand deposits. Also includes short-term, highly liquid investments that are both readily convertible to known amounts of cash and so near their maturity that they present insignificant risk of changes in value because of changes in interest rates. Excludes cash and cash equivalents within disposal group and discontinued operation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash Equivalents<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6676-107765<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3044-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashAndCashEquivalentsAtCarryingValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase (decrease) in cash and cash equivalents. Cash and cash equivalents are the amount of currency on hand as well as demand deposits with banks or financial institutions. Includes other kinds of accounts that have the general characteristics of demand deposits. Also includes short-term, highly liquid investments that are both readily convertible to known amounts of cash and so near their maturity that they present insignificant risk of changes in value because of changes in interest rates. Includes effect from exchange rate changes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3521-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 230<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450594&amp;loc=d3e33268-110906<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashAndCashEquivalentsPeriodIncreaseDecrease</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashFlowNoncashInvestingAndFinancingActivitiesDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredIncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred income tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510177<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredIncomeTaxExpenseBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DepreciationAndAmortization">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DepreciationAndAmortization</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase (decrease) from the effect of exchange rate changes on cash and cash equivalent balances held in foreign currencies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 230<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450594&amp;loc=d3e33268-110906<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EffectOfExchangeRateOnCashAndCashEquivalents</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash inflow from realized tax benefit related to deductible compensation cost reported on the entity's tax return for equity instruments in excess of the compensation cost for those instruments recognized for financial reporting purposes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=32706628&amp;loc=d3e11374-113907<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationFinancingActivities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash outflow for realized tax benefit related to deductible compensation cost reported on the entity's tax return for equity instruments in excess of the compensation cost for those instruments recognized for financial reporting purposes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 20<br><br> -Section 55<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=32706628&amp;loc=d3e11374-113907<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ExcessTaxBenefitFromShareBasedCompensationOperatingActivities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GainLossOnDispositionOfAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of gain (loss) on sale or disposal of property, plant and equipment assets, excluding oil and gas property and timber property.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391110&amp;loc=d3e2941-110230<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 205<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6360339&amp;loc=d3e1361-107760<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GainLossOnDispositionOfAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate impact of foreign currency derivatives on earnings for the period. Includes impact of foreign currency cash flow hedge ineffectiveness and the ineffectiveness of fair value hedging derivatives and full change in fair value of the foreign currency derivatives not designated as hedging instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4A<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5618551-113959<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 25<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6886632&amp;loc=d3e76258-113986<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4D<br><br> -Subparagraph (a)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624177-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GainLossOnForeignCurrencyDerivativesRecordedInEarningsNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxesPaid">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of cash paid during the current period to foreign, federal, state, and local authorities as taxes on income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4297-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -Subparagraph (f)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3536-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxesPaid</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in the amounts payable to vendors for goods and services received and the amount of obligations and expenses incurred but not paid.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncreaseDecreaseInAccountsPayableAndAccruedLiabilities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInAccountsReceivable">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in amount due within one year (or one business cycle) from customers for the credit sale of goods and services.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncreaseDecreaseInAccountsReceivable</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInOperatingCapitalAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncreaseDecreaseInOperatingCapitalAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The increase (decrease) during the reporting period in the value of prepaid expenses and other assets not separately disclosed in the statement of cash flows, for example, deferred expenses, intangible assets, or income taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncreaseDecreaseInPrepaidDeferredExpenseAndOtherAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestPaid">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of cash paid for interest during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4297-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -Subparagraph (e)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3536-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_InterestPaid</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInFinancingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash inflow (outflow) from financing activities, including discontinued operations. Financing activity cash flows include obtaining resources from owners and providing them with a return on, and a return of, their investment; borrowing money and repaying amounts borrowed, or settling the obligation; and obtaining and paying for other resources obtained from creditors on long-term credit.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3521-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 26<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3574-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInFinancingActivities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInFinancingActivitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInInvestingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash inflow (outflow) from investing activities, including discontinued operations. Investing activity cash flows include making and collecting loans and acquiring and disposing of debt or equity instruments and property, plant, and equipment and other productive assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3521-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 26<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3574-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInInvestingActivities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInOperatingActivities">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash inflow (outflow) from operating activities, including discontinued operations. Operating activity cash flows include transactions, adjustments, and changes in value not defined as investing or financing activities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3521-108585<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 25<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3536-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInOperatingActivities</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInOperatingActivitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of fixed assets that an Entity acquires in a noncash (or part noncash) acquisition. Noncash is defined as information about all investing and financing activities of an enterprise during a period that affect recognized assets or liabilities but that do not result in cash receipts or cash payments in the period. "Part noncash" refers to that portion of the transaction not resulting in cash receipts or cash payments in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4332-108586<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4313-108586<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4304-108586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NoncashOrPartNoncashAcquisitionFixedAssetsAcquired1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsForRepurchaseOfCommonStock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow to reacquire common stock during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3291-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsForRepurchaseOfCommonStock</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsOfDebtIssuanceCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow paid to third parties in connection with debt origination, which will be amortized over the remaining maturity period of the associated long-term debt.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (e)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3291-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsOfDebtIssuanceCosts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsOfDividendsMinorityInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash outflow in the form of ordinary dividends provided by the non-wholly owned subsidiary to noncontrolling interests.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3291-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsOfDividendsMinorityInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with the acquisition of a business, net of the cash acquired from the purchase.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsToAcquireBusinessesNetOfCashAcquired</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsToAcquirePropertyPlantAndEquipment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow associated with the acquisition of long-lived, physical assets that are used in the normal conduct of business to produce goods and services and not intended for resale; includes cash outflows to pay for construction of self-constructed assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsToAcquirePropertyPlantAndEquipment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromLongTermLinesOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3255-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProceedsFromLongTermLinesOfCredit</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow from other borrowing not otherwise defined in the taxonomy.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3255-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProceedsFromOtherDebt</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromSaleOfProductiveAssets">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow from the sale of property, plant and equipment (capital expenditures), software, and other intangible assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 12<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3179-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProceedsFromSaleOfProductiveAssets</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow associated with the amount received from holders exercising their stock options. This item inherently excludes any excess tax benefit, which the entity may have realized and reported separately.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3255-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProceedsFromStockOptionsExercised</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProfitLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProvisionForDoubtfulAccounts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expense related to write-down of receivables to the amount expected to be collected. Includes, but is not limited to, accounts receivable and notes receivable.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.5)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 5<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProvisionForDoubtfulAccounts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RepaymentsOfLongTermLinesOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow for the settlement of obligation drawn from a contractual arrangement with the lender, including letter of credit, standby letter of credit and revolving credit arrangements, under which borrowings can be made up to a specific amount at any point in time with maturities due beyond one year or the operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3291-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RepaymentsOfLongTermLinesOfCredit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RepaymentsOfOtherDebt">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash outflow for the payment of other borrowing not otherwise defined in the taxonomy.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3291-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RepaymentsOfOtherDebt</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of noncash, equity-based employee remuneration. This may include the value of stock or unit options, amortization of restricted stock or units, and adjustment for officers' compensation. As noncash, this element is an add back when calculating net cash generated by operating activities using the indirect method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensation</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SupplementalCashFlowInformationAbstract</td>
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                    <td>na</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E4CAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>DEFERRED REVENUE AND COSTS (DEFERRED REVENUE CLASSIFICATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueDisclosureAbstract', window );"><strong>DEFERRED REVENUE AND COSTS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueCurrent', window );">Deferred revenue - current</a></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueCurrent" onclick="toggleNextSibling(this);">$ 29,887</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueCurrent" onclick="toggleNextSibling(this);">$ 28,799</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueCurrent</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenueNoncurrent', window );">Deferred revenue - long-term</a></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueNoncurrent" onclick="toggleNextSibling(this);">18,771</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRevenueNoncurrent" onclick="toggleNextSibling(this);">9,978</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenueNoncurrent</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRevenue', window );">Total deferred revenue</a></td>
        <td class="nump"><a title="us-gaap_DeferredRevenue" onclick="toggleNextSibling(this);">$ 48,658</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenue</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRevenue" onclick="toggleNextSibling(this);">$ 38,777</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRevenue</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRevenue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred revenue as of balance sheet date. Deferred revenue represents collections of cash or other assets related to a revenue producing activity for which revenue has not yet been recognized. Generally, an entity records deferred revenue when it receives consideration from a customer before achieving certain criteria that must be met for revenue to be recognized in conformity with GAAP.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section A<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.A.4(a).Q1 Response)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRevenue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
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            </div>
          </td>
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      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRevenueCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying amount of consideration received or receivable as of the balance sheet date on potential earnings that were not recognized as revenue in conformity with GAAP, and which are expected to be recognized as such within one year or the normal operating cycle, if longer, including sales, license fees, and royalties, but excluding interest income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.A.4(a).Q1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 8<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6935-107765<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section A<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRevenueCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td>instant</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRevenueDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredRevenueNoncurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The noncurrent portion of deferred revenue amount as of balance sheet date. Deferred revenue is a liability related to a revenue producing activity for which revenue has not yet been recognized, and is not expected to be recognized in the next twelve months. Generally, an entity records deferred revenue when it receives consideration from a customer before achieving certain criteria that must be met for revenue to be recognized in conformity with GAAP.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.A.4(a).Q1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 8<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358313&amp;loc=d3e6935-107765<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section A<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRevenueNoncurrent</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EZLAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE (SCHEDULE OF CHANGE IN ALLOWANCE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AccountsReceivableAndSignificantClientsAbstract', window );"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance', window );">Balance, beginning of year</a></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,815</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,635</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,559</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProvisionForDoubtfulAccounts', window );">Provision for doubtful accounts</a></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">633</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">695</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProvisionForDoubtfulAccounts" onclick="toggleNextSibling(this);">368</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProvisionForDoubtfulAccounts</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs', window );">Uncollectible receivables written-off</a></td>
        <td class="num"><a title="us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs" onclick="toggleNextSibling(this);">(681)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs</span><span></span></td>
        <td class="num"><a title="us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs" onclick="toggleNextSibling(this);">(315)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs</span><span></span></td>
        <td class="num"><a title="us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs" onclick="toggleNextSibling(this);">(209)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts', window );">Effect of foreign currency</a></td>
        <td class="num"><a title="ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" onclick="toggleNextSibling(this);">(342)</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts</span><span></span></td>
        <td class="num"><a title="ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" onclick="toggleNextSibling(this);">(200)</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts</span><span></span></td>
        <td class="num"><a title="ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts" onclick="toggleNextSibling(this);">(83)</a><span style="display:none;white-space:normal;text-align:left;">ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance', window );">Balance, end of year</a></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,425</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,815</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
        <td class="nump"><a title="ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance" onclick="toggleNextSibling(this);">$ 3,635</a><span style="display:none;white-space:normal;text-align:left;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</span><span></span></td>
      </tr>
    </table>
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        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AccountsReceivableAndSignificantClientsAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>For an unclassified balance sheet, a valuation allowance for receivables due a company that are expected to be uncollectible.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AllowanceForDoubtfulAccountsReceivableRollforwardBalance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Impact of foreign currency related to the rollforward of allowance for doubtful accounts between periods.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_EffectOfForeignCurrencyAllowanceForDoubtfulAccounts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of direct write-downs of accounts receivable charged against the allowance.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28368275&amp;loc=d3e5074-111524<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AllowanceForDoubtfulAccountsReceivableWriteOffs</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProvisionForDoubtfulAccounts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expense related to write-down of receivables to the amount expected to be collected. Includes, but is not limited to, accounts receivable and notes receivable.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 225<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.5-03.5)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 5<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProvisionForDoubtfulAccounts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td>duration</td>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHEAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>LEASES (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasesAbstract', window );"><strong>LEASES [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingLeasesRentExpenseNet', window );">Rent expense recognized, net, under operating leases</a></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesRentExpenseNet" onclick="toggleNextSibling(this);">$ 33,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesRentExpenseNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesRentExpenseNet" onclick="toggleNextSibling(this);">$ 33,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesRentExpenseNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingLeasesRentExpenseNet" onclick="toggleNextSibling(this);">$ 33,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingLeasesRentExpenseNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredRentCredit', window );">Deferred rent liability</a></td>
        <td class="nump"><a title="us-gaap_DeferredRentCredit" onclick="toggleNextSibling(this);">$ 8,956,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRentCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredRentCredit" onclick="toggleNextSibling(this);">$ 9,635,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredRentCredit</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cumulative difference between the rental payments required by a lease agreement and the rental income or expense recognized on a straight-line basis, or other systematic and rational basis more representative of the time pattern in which use or benefit is granted or derived from the leased property, expected to be recognized in income or expense over the term of the leased property by the lessor or lessee, respectively.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 25<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7501430&amp;loc=d3e39896-112707<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredRentCredit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LeasesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LeasesAbstract</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingLeasesRentExpenseNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Rental expense for the reporting period incurred under operating leases, including minimum and any contingent rent expense, net of related sublease income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6453985&amp;loc=d3e41499-112717<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingLeasesRentExpenseNet</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>debit</td>
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                    <td>duration</td>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ECFAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACQUISITIONS (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionAxis=ttec_SoficaMember', window );">Sofica [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessAcquisitionLineItems', window );"><strong>Business Acquisition [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock', window );">Schedule of Assets Acquired and Liabilities Assumed</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 36px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;">&#160;</td><td colspan="2"  style="width: 108px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:108px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisition Date Fair Value</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Cash</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 857</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts receivable, net</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 3,175</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Other assets</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 378</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 653</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Customer relationships</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 4,915</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,358</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 16,336</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 296</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 20,860</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 43,167</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:left;border-color:#000000;min-width:96px;">&#160;</td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accounts payable </font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 96px; text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 708</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 517px; text-align:left;border-color:#000000;min-width:517px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Accrued employee compensation and benefits</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:96px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 505px; text-align:left;border-color:#000000;min-width:505px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Total purchase price</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 96px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:96px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 34,265</font></td></tr><tr style="height: 17px"><td   style="width: 12px; 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                <p>Tabular disclosure of the amounts recognized as of the acquisition date for each major class of assets acquired and liabilities assumed. May include but not limited to the following: (a) acquired receivables; (b) contingencies recognized at the acquisition date; and (c) the fair value of noncontrolling interests in the acquiree.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 805<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6910749&amp;loc=d3e4845-128472<br><br><br><br></p>
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          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS (CONTRACT ACQUISITION COSTS TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsAbstract', window );"><strong>CONTRACT ACQUISITION COSTS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsGross', window );">Contract acquisition costs, gross</a></td>
        <td class="nump"><a title="ttec_ContractAcquisitionCostsGross" onclick="toggleNextSibling(this);">$ 2,415</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContractAcquisitionCostsGross</span><span></span></td>
        <td class="nump"><a title="ttec_ContractAcquisitionCostsGross" onclick="toggleNextSibling(this);">$ 5,278</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContractAcquisitionCostsGross</span><span></span></td>
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      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AccumulatedAmortizationContractAcquisitionCosts', window );">Less: Accumulated amortization</a></td>
        <td class="num"><a title="ttec_AccumulatedAmortizationContractAcquisitionCosts" onclick="toggleNextSibling(this);">(1,187)</a><span style="display:none;white-space:normal;text-align:left;">ttec_AccumulatedAmortizationContractAcquisitionCosts</span><span></span></td>
        <td class="num"><a title="ttec_AccumulatedAmortizationContractAcquisitionCosts" onclick="toggleNextSibling(this);">(3,636)</a><span style="display:none;white-space:normal;text-align:left;">ttec_AccumulatedAmortizationContractAcquisitionCosts</span><span></span></td>
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      <tr class="rou">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsNet', window );">Contract acquisition costs, net</a></td>
        <td class="nump"><a title="ttec_ContractAcquisitionCostsNet" onclick="toggleNextSibling(this);">$ 1,228</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContractAcquisitionCostsNet</span><span></span></td>
        <td class="nump"><a title="ttec_ContractAcquisitionCostsNet" onclick="toggleNextSibling(this);">$ 1,642</a><span style="display:none;white-space:normal;text-align:left;">ttec_ContractAcquisitionCostsNet</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated amortization of contract acquisition costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>Gross value of contract acquisition costs that are currently being amortized.</p>
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                <p>No definition available.</p>
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                <p>Contract acquisition costs, net</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>COMMITMENTS AND CONTINGENCIES<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommitmentsAndContingenciesDisclosureAbstract', window );"><strong>COMMITMENTS AND CONTINGENCIES [Abstract]</strong></a></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommitmentsAndContingenciesDisclosureTextBlock', window );">COMMITMENTS AND CONTINGENCIES</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(15</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;"> </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">COMMITMENTS AND CONTINGENCIES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Letters of Credit</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As of December 31, 2014</font><font style="font-family:Arial;font-size:10pt;">, outstanding letters of credit</font><font style="font-family:Arial;font-size:10pt;"> under the Credit Agreement totaled </font><font style="font-family:Arial;font-size:10pt;">$3.2&#160;million and primarily guaranteed wo</font><font style="font-family:Arial;font-size:10pt;">rkers' compensation and other</font><font style="font-family:Arial;font-size:10pt;"> insurance</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">related obligations. As of December 31, 2014, letters of credit and contract performance guarantees issued outside of the Credit Agreement totaled $</font><font style="font-family:Arial;font-size:10pt;">1.3</font><font style="font-family:Arial;font-size:10pt;"> million.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Guarantees</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Indebtedness under the Credit Agreement is guaranteed by certain of the Company's present and future domestic subsidiaries.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Legal Proceedings</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time to time, the Company has been involved in legal actions, both as plaintiff and defendant, which arise in the ordinary course of business. The Company accrues for exposures associated with such legal actions to the extent that losses are deemed both probable and estimable. To the extent specific reserves have not been made for certain legal proceedings, their ultimate outcome, and consequently, an estimate of possible loss, if any, cannot reasonably be determined at this time. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Based on currently available information and advice received from counsel, the Company believes that the dispositi</font><font style="font-family:Arial;font-size:10pt;">on or ultimate resolution of any current </font><font style="font-family:Arial;font-size:10pt;">legal proceedings, except as otherwise specifically reserved for in its financial statements, will not have a material adverse effect on the Company's financial position, cash flows or results of operations. </font></p><span></span></td>
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                <p>The entire disclosure for commitments and contingencies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.25)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6449706&amp;loc=d3e16207-108621<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 460<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6398077&amp;loc=d3e12565-110249<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 450<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=25496072&amp;loc=d3e14435-108349<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 440<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394976&amp;loc=d3e25287-109308<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EZF">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>SEGMENT INFORMATION (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 63,668</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,424</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,909</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,241,817</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (36)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,241,781</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 56,538</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 96,475</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 16px"><td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Year Ended December 31, 2013</font></td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 28px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td   style="width: 10px; 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text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,201</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,965</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 49,643</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (850)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 48,793</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,852</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,721</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,195,553</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (2,396)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,193,157</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 46,064</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 101,399</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 16px"><td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Year Ended December 31, 2012</font></td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 28px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation &amp; Amortization</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income from Operations</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 923,774</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 923,774</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,714</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 60,271</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,904</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,258</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 101,430</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (4,582)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 96,848</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,026</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,714</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,358</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,771)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,587</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,522</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 302</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,162,981</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,166</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 78,545</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 20px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td colspan="9"  style="width: 330px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:330px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 16px"><td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital Expenditures</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 49,630</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,007</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,736</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 14,423</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,450</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 486</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 544</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 67,641</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50,364</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,653</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total Assets</font></td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 514,957</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 554,015</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 588,627</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 88,394</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 86,416</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 54,164</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 159,441</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 157,040</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 152,500</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,683</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 44,871</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 56,339</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 852,475</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 842,342</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 851,630</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,871</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,361</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,705</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 102,743</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleOfRevenueFromExternalCustomersAttributedToForeignCountriesByGeographicAreaTextBlock', window );">Schedule of Revenue by Geographic Area</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the </font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; 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text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">United States</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 603,297</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 556,239</font></td><td   style="width: 16px; 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text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,294</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 18,489</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 17,652</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Canada</font></td><td   style="width: 13px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 37,177</font></td></tr><tr style="height: 19px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,241,781</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,193,157</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">1,162,981</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Property, plant and equipment, gross</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">United States</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 382,508</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 337,311</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 311,904</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Philippines</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 119,482</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 101,123</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 107,676</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Latin America</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 67,193</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 75,618</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 70,915</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Europe / Middle East / Africa</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 13,367</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 12,311</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 8,767</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Asia Pacific</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 26,502</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 28,195</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,884</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Canada</font></td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,299</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,941</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,908</font></td></tr><tr style="height: 19px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Total</font></td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">628,351</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">575,499</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">555,054</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; 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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EEHAC">
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          <div style="width: 200px;"><strong>LEASES (ASSET RETIREMENT SCHEDULE TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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        <td class="nump"><a title="us-gaap_AssetRetirementObligationAccretionExpense" onclick="toggleNextSibling(this);">14</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligationAccretionExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetRetirementObligationAccretionExpense" onclick="toggleNextSibling(this);">42</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligationAccretionExpense</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetRetirementObligationLiabilitiesSettled', window );">Settlements</a></td>
        <td class="nump"><a title="us-gaap_AssetRetirementObligationLiabilitiesSettled" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligationLiabilitiesSettled</span><span></span></td>
        <td class="num"><a title="us-gaap_AssetRetirementObligationLiabilitiesSettled" onclick="toggleNextSibling(this);">(215)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligationLiabilitiesSettled</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetRetirementObligation', window );">Ending balance, asset retirement obligation</a></td>
        <td class="nump"><a title="us-gaap_AssetRetirementObligation" onclick="toggleNextSibling(this);">$ 1,941</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligation</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetRetirementObligation" onclick="toggleNextSibling(this);">$ 1,888</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetRetirementObligation</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AssetRetirementObligationLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AssetRetirementObligationLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetRetirementObligation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying amount of a liability for an asset retirement obligation. An asset retirement obligation is a legal obligation associated with the disposal or retirement of a tangible long-lived asset that results from the acquisition, construction or development, or the normal operations of a long-lived asset, except for certain obligations of lessees.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392692&amp;loc=d3e7535-110849<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Asset Retirement Obligation<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6505190<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetRetirementObligation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetRetirementObligationAccretionExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of accretion expense recognized during the period that is associated with an asset retirement obligation. Accretion expense measures and incorporates changes due to the passage of time into the carrying amount of the liability.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392676&amp;loc=d3e7480-110848<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392692&amp;loc=d3e7535-110849<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetRetirementObligationAccretionExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetRetirementObligationLiabilitiesIncurred">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of asset retirement obligations incurred during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392692&amp;loc=d3e7535-110849<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetRetirementObligationLiabilitiesIncurred</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetRetirementObligationLiabilitiesSettled">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of asset retirement obligations settled, or otherwise disposed of, during the period. This may include asset retirement obligations transferred to third parties associated with the sale of a long-lived asset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (c)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6392692&amp;loc=d3e7535-110849<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetRetirementObligationLiabilitiesSettled</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>MANDATORILY REDEEMABLE NONCONTROLLING INTEREST<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RedeemableNoncontrollingInterestEquityCarryingAmountAbstract', window );"><strong>Mandatorily Redeemable Noncontrolling Interest [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(17)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">MANDATORILY RED</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">E</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">EMABLE NONCONTROLLING INTEREST</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company holds an 80% interest in iKnowtion. In the event iKnowtion meets certain EBITDA targets for calendar year 2015, the purchase and sale agreement requires TeleTech to purchase the remaining 20% interest in iKnowtion in 2016 for an amount equal to a multiple of iKnowtion's 2015 EBITDA as defined in the purchase and sale agreement. These terms represent a contingent redemption feature which the Company determined is probable of being achieved.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has recorded the mandatorily redeemable noncontrolling interest at the redemption value based on the corresponding EBITDA multiples as prescribed in the purchase and sale agreement at the end of each reporting period. At the end of each reporting period the changes in the redemption value are recorded in retained earnings. Since the EBITDA multiples as defined in the purchase and sale agreement are below the current market multiple, the Company has determined that there is no preferential treatment to the noncontrolling interest shareholders resulting in no impact to earnings per share.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A rollforward of the mandatorily redeemable </font><font style="font-family:Arial;font-size:10pt;">noncontrolling</font><font style="font-family:Arial;font-size:10pt;"> interest is </font><font style="font-family:Arial;font-size:10pt;">as follow</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> (in&#160;thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;">&#160;</td><td colspan="5"  style="width: 172px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:172px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Mandatorily redeemable noncontrolling interest, January 1</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,509</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,067</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Net income attributable to mandatorily redeemable noncontrolling interest</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 613</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 482</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Working capital distributed to mandatorily redeemable noncontrolling interest</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,244)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (717)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 453px; text-align:left;border-color:#000000;min-width:453px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Change in redemption value</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 936</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 1,677</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Mandatorily redeemable noncontrolling interest, December 31</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,814</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 2,509</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 441px; text-align:left;border-color:#000000;min-width:441px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr></table></div><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for noncontrolling interest in consolidated subsidiaries, which could include the name of the subsidiary, the ownership percentage held by the parent, the ownership percentage held by the noncontrolling owners, the amount of the noncontrolling interest, the location of this amount on the balance sheet (when not reported separately), an explanation of the increase or decrease in the amount of the noncontrolling interest, the noncontrolling interest share of the net Income or Loss of the subsidiary, the location of this amount on the income statement (when not reported separately), the nature of the noncontrolling interest such as background information and terms, the amount of the noncontrolling interest represented by preferred stock, a description of the preferred stock, and the dividend requirements of the preferred stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.31)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EGDBG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS (SCHEDULE OF INTANGIBLE ASSETS TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="2">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" onclick="toggleNextSibling(this);">$ 54,812</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" onclick="toggleNextSibling(this);">$ 54,461</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment" onclick="toggleNextSibling(this);">(9,470)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment" onclick="toggleNextSibling(this);">(8,305)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals', window );">Acquisitions or Disposals</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" onclick="toggleNextSibling(this);">15,722</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals</span><span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals" onclick="toggleNextSibling(this);">9,520</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsEffectOfForeignCurrency', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency" onclick="toggleNextSibling(this);">(1,159)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency" onclick="toggleNextSibling(this);">(864)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" onclick="toggleNextSibling(this);">59,905</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance" onclick="toggleNextSibling(this);">54,812</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember', window );">Customer relationships, gross [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">50,830</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">46,171</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals', window );">Acquisitions or Disposals</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">14,115</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">5,920</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsEffectOfForeignCurrency', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">(1,031)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">(1,261)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">63,914</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_CustomerRelationshipsMember]" onclick="toggleNextSibling(this);">50,830</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_CustomerRelationshipsMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember', window );">Customer relationships - accumulated amortization [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(13,547)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(8,588)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(6,779)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(5,343)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsEffectOfForeignCurrency', window );">Effect of Foreign Currency</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">384</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(20,326)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_CustomerRelationshipsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(13,547)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_CustomerRelationshipsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember', window );">Other intangible assets, gross [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">11,634</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">8,021</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals', window );">Acquisitions or Disposals</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">1,607</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">3,600</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsEffectOfForeignCurrency', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">(128)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsEffectOfForeignCurrency[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">13</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsEffectOfForeignCurrency<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">13,113</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_OtherIntangibleAssetsMember]" onclick="toggleNextSibling(this);">11,634</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_OtherIntangibleAssetsMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember', window );">Other intangible assets - accumulated amortization [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(3,818)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(1,943)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(2,691)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(1,875)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(6,509)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
        <td class="num"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=ttec_OtherIntangibleAssetsAccumulatedAmortizationMember]" onclick="toggleNextSibling(this);">(3,818)</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= ttec_OtherIntangibleAssetsAccumulatedAmortizationMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember', window );">Trade name - indefinite life [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems', window );"><strong>Finite Lived And Indefinite Lived Intangible Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Beginning balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">9,713</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">10,800</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAmortizationAndImpairment', window );">Amortization and Impairment</a></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherIntangibleAssetsAmortizationAndImpairment[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">(1,087)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAmortizationAndImpairment<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAcquisitionsAndDisposals', window );">Acquisitions or Disposals</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_OtherIntangibleAssetsAcquisitionsAndDisposals[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherIntangibleAssetsAcquisitionsAndDisposals<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance', window );">Ending balance, other intangible assets</a></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">$ 9,713</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
        <td class="nump"><a title="ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance[ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis=us-gaap_TradeNamesMember]" onclick="toggleNextSibling(this);">$ 9,713</a><span style="display:none;white-space:normal;text-align:left;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance<br>/ ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassAxis<br>= us-gaap_TradeNamesMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount of finite-lived and indefinite-lived assets (excluding financial assets) that lack physical substance, excluding goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsBalance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FiniteLivedAndIndefiniteLivedIntangibleAssetsLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
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                <p>The acquisition or disposal of intangible assets during a particular period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <p>Amortization and impairment recognized during the period related to all intangible assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                <p>The impact of foreign currency on intangible asset balances when completing the rollforward from one period to the next.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <table border="0" cellpadding="0" cellspacing="0">
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  <head>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EGZAI">
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          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="4">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2011</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EmployeeCompensationPlansAbstract', window );"><strong>EMPLOYEE COMPENSATION PLANS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DefinedContributionPlanCostRecognized', window );">Company Match on US Defined Contribution Plans</a></td>
        <td class="nump"><a title="us-gaap_DefinedContributionPlanCostRecognized" onclick="toggleNextSibling(this);">$ 4,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DefinedContributionPlanCostRecognized</span><span></span></td>
        <td class="nump"><a title="us-gaap_DefinedContributionPlanCostRecognized" onclick="toggleNextSibling(this);">$ 4,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DefinedContributionPlanCostRecognized</span><span></span></td>
        <td class="nump"><a title="us-gaap_DefinedContributionPlanCostRecognized" onclick="toggleNextSibling(this);">$ 3,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DefinedContributionPlanCostRecognized</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized', window );">Shares Authorized under Current Equity Compensation Plan</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized" onclick="toggleNextSibling(this);">4,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant', window );">Shares Available for Issuance under Current Equity Compensation Plan</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant" onclick="toggleNextSibling(this);">1,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensation', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">11,307,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">13,234,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation" onclick="toggleNextSibling(this);">13,376,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense', window );">Total Tax Benefit Recognized for Equity-Based Compensation Expense</a></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense" onclick="toggleNextSibling(this);">6,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense" onclick="toggleNextSibling(this);">5,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense" onclick="toggleNextSibling(this);">5,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue', window );">Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Grants In Period Weighted Average Grant Date Fair Value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 26.92</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 21.66</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 15.91</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue', window );">Intrinsic Value of RSUs Vested</a></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">12,400,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">12,300,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">15,500,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue</span><span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue', window );">Intrinsic Value of Non-Vested RSUs</a></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">42,400,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue', window );">Intrinsic Value of Options Exercised</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">1,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue" onclick="toggleNextSibling(this);">600,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsExercisesInPeriodTotalIntrinsicValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1', window );">Fair Value of Shares Vested</a></td>
        <td class="nump"><a title="us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1</span><span></span></td>
        <td class="nump"><a title="us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1</span><span></span></td>
        <td class="nump"><a title="us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedInPeriodFairValue1</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProceedsFromStockOptionsExercised', window );">Proceeds from exercise of stock options</a></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">443,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">862,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProceedsFromStockOptionsExercised" onclick="toggleNextSibling(this);">1,374,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProceedsFromStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions', window );">Recognized Tax Benefit from Exercise of Stock Options</a></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions" onclick="toggleNextSibling(this);">300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions" onclick="toggleNextSibling(this);">400,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions</span><span></span></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions" onclick="toggleNextSibling(this);">200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AwardTypeAxis=us-gaap_EmployeeStockOptionMember', window );">Stock Option [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized', window );">Unrecognized Compensation Expense</a></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized[us-gaap_AwardTypeAxis=us-gaap_EmployeeStockOptionMember]" onclick="toggleNextSibling(this);">20,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized<br>/ us-gaap_AwardTypeAxis<br>= us-gaap_EmployeeStockOptionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1', window );">Requisite Service Period</a></td>
        <td class="text">2 years 1 month 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AwardTypeAxis=us-gaap_EmployeeStockOptionMember', window );">Stock Option [Member] | Key Employee 1 [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod', window );">Options Granted to Key Employees</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod[us-gaap_AwardTypeAxis=us-gaap_EmployeeStockOptionMember;ttec_KeyEmployeeAxis=ttec_KeyEmployee1Member]" onclick="toggleNextSibling(this);">150,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod<br>/ us-gaap_AwardTypeAxis<br>= us-gaap_EmployeeStockOptionMember<br>/ ttec_KeyEmployeeAxis<br>= ttec_KeyEmployee1Member</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember', window );">Restricted Stock Units (RSUs) [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized', window );">Unrecognized Compensation Expense</a></td>
        <td class="nump"><a title="us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized[us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember]" onclick="toggleNextSibling(this);">27,600,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized<br>/ us-gaap_AwardTypeAxis<br>= us-gaap_RestrictedStockUnitsRSUMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1', window );">Requisite Service Period</a></td>
        <td class="text">1 year 6 months 0 days<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember', window );">Restricted Stock Units (RSUs) [Member] | Key Employee 1 [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod', window );">Options Granted to Key Employees</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod[us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember;ttec_KeyEmployeeAxis=ttec_KeyEmployee1Member]" onclick="toggleNextSibling(this);">100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod<br>/ us-gaap_AwardTypeAxis<br>= us-gaap_RestrictedStockUnitsRSUMember<br>/ ttec_KeyEmployeeAxis<br>= ttec_KeyEmployee1Member</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember', window );">Restricted Stock Units (RSUs) [Member] | Key Employee 2 [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod', window );">Options Granted to Key Employees</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod[us-gaap_AwardTypeAxis=us-gaap_RestrictedStockUnitsRSUMember;ttec_KeyEmployeeAxis=ttec_KeyEmployee2Member]" onclick="toggleNextSibling(this);">8,394</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsGrantsInPeriod<br>/ us-gaap_AwardTypeAxis<br>= us-gaap_RestrictedStockUnitsRSUMember<br>/ ttec_KeyEmployeeAxis<br>= ttec_KeyEmployee2Member</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeStatementLocationAxis=us-gaap_CostOfSalesMember', window );">Cost of Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensation', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_CostOfSalesMember]" onclick="toggleNextSibling(this);">2,300,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_CostOfSalesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_CostOfSalesMember]" onclick="toggleNextSibling(this);">2,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_CostOfSalesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_CostOfSalesMember]" onclick="toggleNextSibling(this);">1,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_CostOfSalesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeStatementLocationAxis=us-gaap_SellingGeneralAndAdministrativeExpensesMember', window );">Selling General And Administrative Expenses [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems', window );"><strong>Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensation', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_SellingGeneralAndAdministrativeExpensesMember]" onclick="toggleNextSibling(this);">$ 9,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_SellingGeneralAndAdministrativeExpensesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_SellingGeneralAndAdministrativeExpensesMember]" onclick="toggleNextSibling(this);">$ 11,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_SellingGeneralAndAdministrativeExpensesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensation[us-gaap_IncomeStatementLocationAxis=us-gaap_SellingGeneralAndAdministrativeExpensesMember]" onclick="toggleNextSibling(this);">$ 11,500,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensation<br>/ us-gaap_IncomeStatementLocationAxis<br>= us-gaap_SellingGeneralAndAdministrativeExpensesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_EmployeeCompensationPlansAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_EmployeeCompensationPlansAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total accumulated intrinsic value of nonvested awards on equity-based plans excluding option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, revenue or profit achievement stock award plan) for which the employer is contingently obligated to issue equity instruments or transfer assets to an employee who has not yet satisfied service or performance criteria necessary to gain title to proceeds from the sale of the award or underlying shares or units, as calculated by applying the disclosed pricing methodology.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedInPeriodTotalIntrinsicValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total accumulated intrinsic value of equity-based payment equity instruments, excluding stock (or unit) options, that vested during the reporting period as calculated by applying the disclosed pricing methodology.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodTotalIntrinsicValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DefinedContributionPlanCostRecognized">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the cost recognized during the period for defined contribution plans.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 715<br><br> -SubTopic 70<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6414718&amp;loc=d3e28014-114942<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DefinedContributionPlanCostRecognized</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmployeeServiceShareBasedCompensationAllocationOfRecognizedPeriodCostsLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Unrecognized cost of unvested share-based compensation awards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total recognized tax benefit related to compensation cost for equity-based payment arrangements recognized in income during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (h)(1)(i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of the aggregate tax benefit realized from the exercise of stock options and the conversion of similar instruments during the annual period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EmployeeServiceShareBasedCompensationTaxBenefitRealizedFromExerciseOfStockOptions</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProceedsFromStockOptionsExercised">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The cash inflow associated with the amount received from holders exercising their stock options. This item inherently excludes any excess tax benefit, which the entity may have realized and reported separately.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Financing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6513228<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (j)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3255-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProceedsFromStockOptionsExercised</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of noncash, equity-based employee remuneration. This may include the value of stock or unit options, amortization of restricted stock or units, and adjustment for officers' compensation. As noncash, this element is an add back when calculating net cash generated by operating activities using the indirect method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Estimated period over which an employee is required to provide service in exchange for the equity-based payment award, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardRequisiteServicePeriod1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The weighted average fair value at grant date for nonvested equity-based awards issued during the period on other than stock (or unit) option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, performance target plan).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The maximum number of shares (or other type of equity) originally approved (usually by shareholders and board of directors), net of any subsequent amendments and adjustments, for awards under the equity-based compensation plan. As stock or unit options and equity instruments other than options are awarded to participants, the shares or units remain authorized and become reserved for issuance under outstanding awards (not necessarily vested).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorized</td>
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                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                <p>The difference between the maximum number of shares (or other type of equity) authorized for issuance under the plan (including the effects of amendments and adjustments), and the sum of: 1) the number of shares (or other type of equity) already issued upon exercise of options or other equity-based awards under the plan; and 2) shares (or other type of equity) reserved for issuance on granting of outstanding awards, net of cancellations and forfeitures, if applicable.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of accumulated difference between fair value of underlying shares on dates of exercise and exercise price on options exercised (or share units converted) into shares.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (d)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>debit</td>
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                    <td>duration</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net number of share options (or share units) granted during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td>na</td>
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                    <td>duration</td>
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                <p>Fair value of options vested. Excludes equity instruments other than options, for example, but not limited to, share units, stock appreciation rights, restricted stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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          <div style="width: 200px;"><strong>Consolidated Statements of Cash Flows (Parenthetical) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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          <div>Dec. 31, 2014</div>
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                <p>The cash inflow associated with the acquisition of business during the period (for example, cash that was held by the acquired business).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 12<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3179-108585<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Reduction in cash due to no longer including the former subsidiary's cash in the consolidated entity's cash.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Investing Activities<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6516133<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3213-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashDivestedFromDeconsolidation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetCashProvidedByUsedInInvestingActivitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EYLAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>Consolidated Balance Sheets (Parenthetical) (USD $)<br></strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract', window );"><strong>Stockholders' equity</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockParOrStatedValuePerShare', window );">Preferred stock, par value</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockParOrStatedValuePerShare" onclick="toggleNextSibling(this);">$ 0.01</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockParOrStatedValuePerShare</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockParOrStatedValuePerShare" onclick="toggleNextSibling(this);">$ 0.01</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockParOrStatedValuePerShare</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesAuthorized', window );">Preferred stock, shares authorized</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesAuthorized" onclick="toggleNextSibling(this);">10,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesAuthorized</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesAuthorized" onclick="toggleNextSibling(this);">10,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesAuthorized</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock, shares outstanding</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockParOrStatedValuePerShare', window );">Common stock, par value</a></td>
        <td class="nump"><a title="us-gaap_CommonStockParOrStatedValuePerShare" onclick="toggleNextSibling(this);">$ 0.01</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockParOrStatedValuePerShare</span><span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockParOrStatedValuePerShare" onclick="toggleNextSibling(this);">$ 0.01</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockParOrStatedValuePerShare</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesAuthorized', window );">Common stock, shares authorized</a></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesAuthorized" onclick="toggleNextSibling(this);">150,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesAuthorized</span><span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesAuthorized" onclick="toggleNextSibling(this);">150,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesAuthorized</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock, shares outstanding</a></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding" onclick="toggleNextSibling(this);">48,452,852</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding" onclick="toggleNextSibling(this);">50,352,881</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockShares', window );">Treasury stock, shares</a></td>
        <td class="nump"><a title="us-gaap_TreasuryStockShares" onclick="toggleNextSibling(this);">33,599,401</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockShares</span><span></span></td>
        <td class="nump"><a title="us-gaap_TreasuryStockShares" onclick="toggleNextSibling(this);">31,699,372</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockShares</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockParOrStatedValuePerShare">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Face amount or stated value per share of common stock.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommonStockParOrStatedValuePerShare</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockSharesAuthorized">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The maximum number of common shares permitted to be issued by an entity's charter and bylaws.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommonStockSharesAuthorized</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of shares of common stock outstanding. Common stock represent the ownership interest in a corporation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommonStockSharesOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockParOrStatedValuePerShare">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Face amount or stated value per share of preferred stock nonredeemable or redeemable solely at the option of the issuer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PreferredStockParOrStatedValuePerShare</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockSharesAuthorized">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The maximum number of nonredeemable preferred shares (or preferred stock redeemable solely at the option of the issuer) permitted to be issued by an entity's charter and bylaws.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PreferredStockSharesAuthorized</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate share number for all nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer) held by stockholders. Does not include preferred shares that have been repurchased.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PreferredStockSharesOutstanding</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of common and preferred shares that were previously issued and that were repurchased by the issuing entity and held in treasury on the financial statement date. This stock has no voting rights and receives no dividends.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28,29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_TreasuryStockShares</td>
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                    <td>us-gaap_</td>
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                    <td>xbrli:sharesItemType</td>
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                    <td>na</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>FAIR VALUE<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueDisclosuresAbstract', window );"><strong>FAIR VALUE [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueDisclosuresTextBlock', window );">FAIR VALUE</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(10</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;FAIR VALUE</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The authoritative guidance for fair value measurements establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires that the Company maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows: </font></p><p style='margin-top:0pt; margin-bottom:10pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 1 &#8212; Quoted prices in active markets for identical assets or liabilities. </font></p><p style='margin-top:0pt; margin-bottom:10pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level 2 &#8212; Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets, similar assets and liabilities in markets that are not active or can be corroborated by observable market data. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:36px;">Level </font><font style="font-family:Arial;font-size:10pt;">3 &#8212; Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following</font><font style="font-family:Arial;font-size:10pt;"> presents information as of December 31, 2014 and 2013</font><font style="font-family:Arial;font-size:10pt;"> of the Company's assets and liabilities required to be measured at fair value on a recurring basis, as well as the fair value hierarchy used to determine their fair value. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Accounts Receivable and Payable</font><font style="font-family:Arial;font-size:10pt;"> -</font><font style="font-family:Arial;font-size:10pt;"> The amounts recorded in the accompanying balance sheets approximate fair value because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Debt</font><font style="font-family:Arial;font-size:10pt;"> - </font><font style="font-family:Arial;font-size:10pt;">The Company's debt consists primarily of the Company's Credit Agreement, which permits floating-rate borrowings based upon the current Prime Rate or LIBOR plus a credit spread as determined by the Company's leverage ratio calculation (as defined in the Credit Agreement). As of December 31, 2014</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;">, the Company had </font><font style="font-family:Arial;font-size:10pt;">$100.0</font><font style="font-family:Arial;font-size:10pt;"> million </font><font style="font-family:Arial;font-size:10pt;">and $</font><font style="font-family:Arial;font-size:10pt;">100.0</font><font style="font-family:Arial;font-size:10pt;"> million, respectively, </font><font style="font-family:Arial;font-size:10pt;">of borrowings outstanding under the Credit Agreement. </font><font style="font-family:Arial;font-size:10pt;">During 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">borrowings accrued interest at an average rate of 1.2% </font><font style="font-family:Arial;font-size:10pt;">and 1.</font><font style="font-family:Arial;font-size:10pt;">4</font><font style="font-family:Arial;font-size:10pt;">% </font><font style="font-family:Arial;font-size:10pt;">per annum,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">respectively, </font><font style="font-family:Arial;font-size:10pt;">excluding unused commitment fees.</font><font style="font-family:Arial;font-size:10pt;"> The amounts recorded in the accompanying Balance Sheets approximate fair value due to the variable nature of the debt.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Derivatives -</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Net derivative assets (liabilities)</font><font style="font-family:Arial;font-size:10pt;"> are</font><font style="font-family:Arial;font-size:10pt;"> measured at fair value on a recurring basis</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">The portfolio is valued using models based on market observable inputs, including both forward and spot foreign exchange rates,</font><font style="font-family:Arial;font-size:10pt;"> interest rates,</font><font style="font-family:Arial;font-size:10pt;"> implied volatility, and counterparty credit risk, including the ability of each party to execute its obligations under the contract. 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 792</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Embedded derivatives</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; 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border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">As of December 31, 2013</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:left;border-color:#000000;min-width:89px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; text-align:left;border-color:#000000;min-width:75px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 82px; text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="8"  style="width: 306px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:306px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:center;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 66px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 208px; text-align:left;border-color:#000000;min-width:208px;">&#160;</td><td colspan="2"  style="width: 101px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:101px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Quoted Prices in Active Markets for Identical Assets</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Significant Other Observable Inputs</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Cash flow hedges</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 89px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (11,485)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (11,485)</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (2,152)</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 220px; text-align:left;border-color:#000000;min-width:220px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Fair value hedges</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; text-align:right;border-color:#000000;min-width:89px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; 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text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 239px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; 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text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="8"  style="width: 368px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:368px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Fair Value Measurements Using</font></td></tr><tr style="height: 47px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 215px; text-align:left;border-color:#000000;min-width:215px;">&#160;</td><td colspan="2"  style="width: 115px; 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border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:102px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:103px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Money market investments</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 103px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 227px; text-align:left;border-color:#000000;min-width:227px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Derivative instruments, net</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 103px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:103px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 102px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:102px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 24,744</font></td></tr><tr style="height: 16px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td></tr><tr style="height: 50px"><td   style="width: 177px; text-align:left;border-color:#000000;min-width:177px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions</font></td><td   style="width: 12px; 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                <p>The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EJOAG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>NET INCOME PER SHARE (DILUTED SHARES TABLE) (DETAILS)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract', window );"><strong>Weighted Average Number of Shares Outstanding Reconciliation [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic', window );">Shares used in basic earnings per share calculation</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">48,714</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,093</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,351</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,045</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,439</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">50,732</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">51,861</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">52,347</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,297</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">51,338</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">54,738</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract', window );"><strong>Effect of dilutive securities:</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants', window );">Stock options</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants" onclick="toggleNextSibling(this);">413</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants" onclick="toggleNextSibling(this);">417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants" onclick="toggleNextSibling(this);">378</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements', window );">Restricted stock units</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements" onclick="toggleNextSibling(this);">392</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements" onclick="toggleNextSibling(this);">489</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements" onclick="toggleNextSibling(this);">424</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares', window );">Performance-based restricted stock units</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment', window );">Total effects of dilutive securities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" onclick="toggleNextSibling(this);">805</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" onclick="toggleNextSibling(this);">906</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment" onclick="toggleNextSibling(this);">802</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding', window );">Shares used in dilutive earnings per share calculation</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">49,514</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">49,940</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,111</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,973</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">51,465</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">51,678</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">52,628</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">53,217</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,102</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">52,244</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">55,540</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Additional shares included in the calculation of diluted EPS as a result of the potentially dilutive effect of call options and warrants using the treasury stock method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Warrant<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6528364<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 23<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1757-109256<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Treasury Stock Method<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6527216<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Call Option<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506649<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncrementalCommonSharesAttributableToCallOptionsAndWarrants</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Additional shares included in the calculation of diluted EPS as a result of the potentially dilutive effect of contingently issuable shares.  Contingently issuable shares are those shares that are issuable for little or no cash contingent on certain conditions being met.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 55<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e2626-109256<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 48<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e2538-109256<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Contingently Issuable Shares<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6508586<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncrementalCommonSharesAttributableToContingentlyIssuableShares</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Additional shares included in the calculation of diluted EPS as a result of the potentially dilutive effect of share based payment arrangements using the treasury stock method.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1500-109256<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncrementalCommonSharesAttributableToShareBasedPaymentArrangements</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The sum of dilutive potential common shares or units used in the calculation of the diluted per-share or per-unit computation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td>xbrli:sharesItemType</td>
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                    <td>na</td>
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                    <td>duration</td>
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberDilutedSharesOutstandingAdjustmentAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1505-109256<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 260<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1448-109256<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Weighted-Average Number of Common Shares Outstanding<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6528421<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td>xbrli:sharesItemType</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberOfSharesOutstandingDilutedDisclosureItemsAbstract</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E1FAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INDEBTEDNESS (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="1">5 Months Ended</th>
        <th class="th" colspan="2">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Jun. 03, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DebtDisclosureAbstract', window );"><strong>INDEBTEDNESS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityInitiationDate1', window );">Initiation date of current line of credit agreement</a></td>
        <td class="text">Jun.  03,  2013<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt', window );">Line of Credit Facility, Rationale for Classification as Long-Term Debt</a></td>
        <td class="text">5 Year Term<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_LineOfCreditInitialBorrowingCapacity', window );">Initial borrowing capacity</a></td>
        <td class="nump"><a title="ttec_LineOfCreditInitialBorrowingCapacity" onclick="toggleNextSibling(this);">$ 700,000,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_LineOfCreditInitialBorrowingCapacity</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity', window );">Maximum borrowing capacity</a></td>
        <td class="nump"><a title="us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity" onclick="toggleNextSibling(this);">1,000,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityDescription', window );">Description of line of credit agreement</a></td>
        <td class="text">The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0&#160;million. At the Company&#8217;s discretion, direct borrowing options under the Credit Agreement include (i)&#160;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&#160;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&#160;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LongTermLineOfCredit', window );">Borrowings outstanding on credit facility</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_LongTermLineOfCredit" onclick="toggleNextSibling(this);">100,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LongTermLineOfCredit</span><span></span></td>
        <td class="nump"><a title="us-gaap_LongTermLineOfCredit" onclick="toggleNextSibling(this);">100,000,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LongTermLineOfCredit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityAverageOutstandingAmount', window );">Average daily utilization under credit facility</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_LineOfCreditFacilityAverageOutstandingAmount" onclick="toggleNextSibling(this);">285,900,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LineOfCreditFacilityAverageOutstandingAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_LineOfCreditFacilityAverageOutstandingAmount" onclick="toggleNextSibling(this);">238,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LineOfCreditFacilityAverageOutstandingAmount</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_LineOfCreditFacilityLettersOfCreditIssued', window );">Letters of credit issued under credit facility</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_LineOfCreditFacilityLettersOfCreditIssued" onclick="toggleNextSibling(this);">3,200,000</a><span style="display:none;white-space:normal;text-align:left;">ttec_LineOfCreditFacilityLettersOfCreditIssued</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity', window );">Remaining borrowing capacity under credit facility</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity" onclick="toggleNextSibling(this);">$ 596,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of letters of credit issued under the credit facility that reduces the total amount of borrowings available under the credit facility.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_LineOfCreditFacilityLettersOfCreditIssued</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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                </table>
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          </td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of borrowing capacity under original line of credit agreement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_LineOfCreditInitialBorrowingCapacity</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>credit</td>
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                    <td>instant</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DebtDisclosureAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityAverageOutstandingAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Average amount borrowed under the credit facility during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityAverageOutstandingAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityDescription">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Description of the terms of a credit facility arrangement. Terms typically include interest rate, collateral required, guarantees required, repayment requirements, and restrictions on use of assets and activities of the entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(b),22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 22<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityDescription</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityInitiationDate1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Date the credit facility first became available, in CCYY-MM-DD format.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(b),22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 22<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityInitiationDate1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:dateItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Maximum borrowing capacity under the credit facility without consideration of any current restrictions on the amount that could be borrowed or the amounts currently outstanding under the facility.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(b),22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 22<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityMaximumBorrowingCapacity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Justification for treatment of borrowings under the line of credit as noncurrent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 22<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityRationaleForClassificationAsLongTermDebt</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of borrowing capacity currently available under the credit facility (current borrowing capacity less the amount of borrowings outstanding).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(b),22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 22<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityRemainingBorrowingCapacity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_LongTermLineOfCredit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying value as of the balance sheet date of the noncurrent portion of long-term obligations drawn from a line of credit, which is a bank's commitment to make loans up to a specific amount. Examples of items that might be included in the application of this element may consist of letters of credit, standby letters of credit, and revolving credit arrangements, under which borrowings can be made up to a maximum amount as of any point in time conditional on satisfaction of specified terms before, as of and after the date of drawdowns on the line. Includes short-term obligations that would normally be classified as current liabilities but for which (a) postbalance sheet date issuance of a long term obligation to refinance the short term obligation on a long term basis, or (b) the enterprise has entered into a financing agreement that clearly permits the enterprise to refinance the short-term obligation on a long term basis and the following conditions are met (1) the agreement does not expire within 1 year and is not cancelable by the lender except for violation of an objectively determinable provision, (2) no violation exists at the BS date, and (3) the lender has entered into the financing agreement is expected to be financially capable of honoring the agreement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 22<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.22)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Line-of-Credit Arrangement<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6517033<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 470<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 13<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361426&amp;loc=d3e1314-112600<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 470<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361426&amp;loc=d3e1336-112600<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LongTermLineOfCredit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ESZAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES (LIABLITY ROLLFORWARD TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="2">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Beginning balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">$ 1,353</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">$ 4,079</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RestructuringChargesBeforeAdjustments', window );">Expense</a></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments" onclick="toggleNextSibling(this);">3,456</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments</span><span></span></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments" onclick="toggleNextSibling(this);">4,650</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRestructuring', window );">Payments</a></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring" onclick="toggleNextSibling(this);">(2,632)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring" onclick="toggleNextSibling(this);">(7,161)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserveAccrualAdjustment', window );">Change in estimate</a></td>
        <td class="num"><a title="us-gaap_RestructuringReserveAccrualAdjustment" onclick="toggleNextSibling(this);">(106)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringReserveAccrualAdjustment" onclick="toggleNextSibling(this);">(215)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Ending balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">2,071</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">1,353</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember', window );">Closure of Delivery Centers [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Beginning balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RestructuringChargesBeforeAdjustments', window );">Expense</a></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">14</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">298</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRestructuring', window );">Payments</a></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">(14)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">(298)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserveAccrualAdjustment', window );">Change in estimate</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserveAccrualAdjustment[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserveAccrualAdjustment[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Ending balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember', window );">Reduction in Force [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Beginning balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">1,353</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">4,079</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RestructuringChargesBeforeAdjustments', window );">Expense</a></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">3,442</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
        <td class="nump"><a title="ttec_RestructuringChargesBeforeAdjustments[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">4,352</a><span style="display:none;white-space:normal;text-align:left;">ttec_RestructuringChargesBeforeAdjustments<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRestructuring', window );">Payments</a></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">(2,618)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">(6,863)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserveAccrualAdjustment', window );">Change in estimate</a></td>
        <td class="num"><a title="us-gaap_RestructuringReserveAccrualAdjustment[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">(106)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
        <td class="num"><a title="us-gaap_RestructuringReserveAccrualAdjustment[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">(215)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserveAccrualAdjustment<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Ending balance, restructuring reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">$ 2,071</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">$ 1,353</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_RestructuringChargesBeforeAdjustments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of restructuring expense recorded during a particular period before the impact of any adjustments to change in estimates of restructuring.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_RestructuringChargesBeforeAdjustments</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsForRestructuring">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash payments made as the result of exit or disposal activities. Excludes payments associated with a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsForRestructuring</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCostAndReserveLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCostAndReserveLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringReserve">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount (including both current and noncurrent portions of the accrual) as of the balance sheet date pertaining to a specified type of cost associated with exit from or disposal of business activities or restructuring pursuant to a duly authorized plan.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringReserve</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringReserveAccrualAdjustment">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of any reversal and other adjustment made during the period to the amount of a previously accrued liability for a specified type of restructuring cost, excluding adjustments for costs incurred during the period, costs settled during the period, and foreign currency translation adjustments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 40<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394291&amp;loc=d3e17658-110867<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringReserveAccrualAdjustment</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCostAndReserveAxis=us-gaap_EmployeeSeveranceMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
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<DOCUMENT>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <head>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E6RAE">
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          <div style="width: 200px;"><strong>Document and Entity Information (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
        <th class="th" colspan="1"></th>
        <th class="th" colspan="1"></th>
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      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Feb. 28, 2015</div>
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        <th class="th">
          <div>Jun. 30, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DocumentAndEntityInformationAbstract', window );"><strong>Document and Entity Information [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">0001013880<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_dei_DocumentType', window );">Document Type</a></td>
        <td class="text">10-K<span></span></td>
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        <td class="text">Dec. 31,  2014<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_dei_DocumentFiscalPeriodFocus', window );">Document Fiscal Period Focus</a></td>
        <td class="text">FY<span></span></td>
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        <td class="text">--12-31<span></span></td>
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        <td class="text">Yes<span></span></td>
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        <td class="text">Accelerated Filer<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="dei_EntityCommonStockSharesOutstanding" onclick="toggleNextSibling(this);">48,307,893</a><span style="display:none;white-space:normal;text-align:left;">dei_EntityCommonStockSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="dei_EntityCommonStockSharesOutstanding" onclick="toggleNextSibling(this);">48,732,502</a><span style="display:none;white-space:normal;text-align:left;">dei_EntityCommonStockSharesOutstanding</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>If the value is true, then the document is an amendment to previously-filed/accepted document.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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                <p>End date of current fiscal year in the format --MM-DD.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <p>This is focus fiscal period of the document report. For a first quarter 2006 quarterly report, which may also provide financial information from prior periods, the first fiscal quarter should be given as the fiscal period focus. Values: FY, Q1, Q2, Q3, Q4, H1, H2, M9, T1, T2, T3, M8, CY.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>This is focus fiscal year of the document report in CCYY format. For a 2006 annual report, which may also provide financial information from prior periods, fiscal 2006 should be given as the fiscal year focus. Example: 2006.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">dei_DocumentFiscalYearFocus</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>dei_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:gYearItemType</td>
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                    <td>na</td>
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                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The end date of the period reflected on the cover page if a periodic report. For all other reports and registration statements containing historical data, it is the date up through which that historical data is presented.  If there is no historical data in the report, use the filing date. The format of the date is CCYY-MM-DD.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td>xbrli:dateItemType</td>
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                <p>The type of document being provided (such as 10-K, 10-Q, 485BPOS, etc). The document type is limited to the same value as the supporting SEC submission type, or the word "Other".</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
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                    <td>dei:submissionTypeItemType</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>A unique 10-digit SEC-issued value to identify entities that have filed disclosures with the SEC. It is commonly abbreviated as CIK.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation 12B<br><br> -Number 240<br><br> -Section 12b<br><br> -Subsection 1<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">dei_EntityCentralIndexKey</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>dei_</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate number of shares or other units outstanding of each of registrant's classes of capital or common stock or other ownership interests, if and as stated on cover of related periodic report. Where multiple classes or units exist define each class/interest by adding class of stock items such as Common Class A [Member], Common Class B [Member] or Partnership Interest [Member] onto the Instrument [Domain] of the Entity Listings, Instrument.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate "Yes" or "No" whether registrants (1) have filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that registrants were required to file such reports), and (2) have been subject to such filing requirements for the past 90 days. This information should be based on the registrant's current or most recent filing containing the related disclosure.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate whether the registrant is one of the following: (1) Large Accelerated Filer, (2) Accelerated Filer, (3) Non-accelerated Filer, (4) Smaller Reporting Company (Non-accelerated) or (5) Smaller Reporting Accelerated Filer. Definitions of these categories are stated in Rule 12b-2 of the Exchange Act. This information should be based on the registrant's current or most recent filing containing the related disclosure.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>State aggregate market value of voting and non-voting common equity held by non-affiliates computed by reference to price at which the common equity was last sold, or average bid and asked price of such common equity, as of the last business day of registrant's most recently completed second fiscal quarter. The public float should be reported on the cover page of the registrants form 10K.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>The exact name of the entity filing the report as specified in its charter, which is required by forms filed with the SEC.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation 12B<br><br> -Number 240<br><br> -Section 12b<br><br> -Subsection 1<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Indicate "Yes" or "No" if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>Indicate "Yes" or "No" if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Is used on Form Type: 10-K, 10-Q, 8-K, 20-F, 6-K, 10-K/A, 10-Q/A, 20-F/A, 6-K/A, N-CSR, N-Q, N-1A.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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          <div style="width: 200px;"><strong>INCOME TAXES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(11</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;INCOME TAXES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The sources of pre-tax </font><font style="font-family:Arial;font-size:10pt;">operating</font><font style="font-family:Arial;font-size:10pt;"> income</font><font style="font-family:Arial;font-size:10pt;"> (loss)</font><font style="font-family:Arial;font-size:10pt;"> are as follows (in</font><font style="font-family:Arial;font-size:10pt;">&#160;</font><font style="font-family:Arial;font-size:10pt;">thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 100,459</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 92,069</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 73,862</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 343px; text-align:left;border-color:#000000;min-width:343px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The components of the Company's </font><font style="font-family:Arial;font-size:10pt;">Provision for (b</font><font style="font-family:Arial;font-size:10pt;">enefit from) </font><font style="font-family:Arial;font-size:10pt;">income taxes are as follows (in</font><font style="font-family:Arial;font-size:10pt;">&#160;</font><font style="font-family:Arial;font-size:10pt;">thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 258px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:258px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 17px"><td colspan="3"  style="width: 355px; text-align:left;border-color:#000000;min-width:355px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Current provision for (benefit from)</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Federal</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (699)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (320)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (2,211)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">State</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 270</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 150</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (1,013)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,957</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,876</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 809</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total current provision for (benefit from)</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,528</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 13,706</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Federal</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,148</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 195</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 64</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 343px; text-align:left;border-color:#000000;min-width:343px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Foreign</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total deferred provision for (benefit from)</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 9,514</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; 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text-align:left;border-color:#000000;min-width:331px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total provision for (benefit from) income taxes</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 23,042</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 70px; 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text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 331px; text-align:left;border-color:#000000;min-width:331px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:56px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (12)</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 381px; text-align:left;border-color:#000000;min-width:381px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Depreciation and amortization</font></td><td   style="width: 56px; 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An expense of $1.3 million was recorded in the quarter as a result of that settlement and the related impact through 2014.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's U.S.&#160;income tax returns filed for the tax years ending December&#160;31, 20</font><font style="font-family:Arial;font-size:10pt;">11</font><font style="font-family:Arial;font-size:10pt;"> to present, remain open tax years. </font><font style="font-family:Arial;font-size:10pt;">The IRS has concluded its audit in the United States for tax years </font><font style="font-family:Arial;font-size:10pt;">2009, 2011 and 2012</font><font style="font-family:Arial;font-size:10pt;"> resulting in no changes to the Company's financial statements or tax liabilities as previously reported.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has been notified of the intent to audit, or is currently under audit of incomes taxes in the U.S., specifically for the acquired entity Technology Solutions Group (&#8220;TSG&#8221;), for the tax year 2012 (prior to acquisition) and Canada for tax years </font><font style="font-family:Arial;font-size:10pt;">20</font><font style="font-family:Arial;font-size:10pt;">0</font><font style="font-family:Arial;font-size:10pt;">9 and 2010</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">Although the outcome of examinations by taxing authorities are always uncertain, it is the opinion of management that the resolution of these audits will not have a material effect on the Company's Consolidated Financial Statements.</font></p><span></span></td>
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                <p>The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHHAC">
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          <div style="width: 200px;"><strong>FAIR VALUE (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
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                <p>Future value of liabilities incurred by the acquirer to former owners of the acquiree.</p>
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                <p>No definition available.</p>
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                <p>Amount of liability recognized arising from contingent consideration in a business combination.</p>
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                <p>The effective interest rate during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(b),22(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 22<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_LineOfCreditFacilityInterestRateDuringPeriod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
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  </body>
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<DOCUMENT>
<TYPE>XML
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<FILENAME>R90.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
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    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EXIAG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES (LIABILITY CLASSIFICATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SeveranceCosts1', window );">Reduction in force</a></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1" onclick="toggleNextSibling(this);">$ 3,336</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1" onclick="toggleNextSibling(this);">$ 4,137</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1" onclick="toggleNextSibling(this);">$ 22,632</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessExitCosts1', window );">Facility exit charges</a></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1" onclick="toggleNextSibling(this);">14</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1" onclick="toggleNextSibling(this);">298</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1" onclick="toggleNextSibling(this);">243</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember', window );">Customer Management Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SeveranceCosts1', window );">Reduction in force</a></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">2,182</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">3,832</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">22,371</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessExitCosts1', window );">Facility exit charges</a></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">14</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">298</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">243</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember', window );">Customer Growth Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SeveranceCosts1', window );">Reduction in force</a></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">56</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">43</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">201</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessExitCosts1', window );">Facility exit charges</a></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember', window );">Customer Technology Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SeveranceCosts1', window );">Reduction in force</a></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">73</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">60</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessExitCosts1', window );">Facility exit charges</a></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember', window );">Customer Strategy Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SeveranceCosts1', window );">Reduction in force</a></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">389</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">189</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_SeveranceCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SeveranceCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_BusinessExitCosts1', window );">Facility exit charges</a></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_BusinessExitCosts1[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_BusinessExitCosts1<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_BusinessExitCosts1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Includes, but is not limited to, one-time termination benefits, termination of an operating lease or other contract, consolidating or closing facilities, and relocating employees, and termination benefits associated with an ongoing benefit arrangement. Excludes expenses associated with special or contractual termination benefits, a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_BusinessExitCosts1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCostAndReserveLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCostAndReserveLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SeveranceCosts1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expenses for special or contractual termination benefits provided to current employees involuntarily terminated under a benefit arrangement associated exit or disposal activities pursuant to an authorized plan. Excludes expenses related to one-time termination benefits, a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 715<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)(10)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361610&amp;loc=d3e1928-114920<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SeveranceCosts1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Balance Type:</strong></td>
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          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Balance Type:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerTechnologyServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EPQBG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>Consolidated Statements of Comprehensive Income (Loss) (USD $)<br>In Thousands, except Per Share data, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract', window );"><strong>Consolidated Statements of Comprehensive Income (Loss)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SalesRevenueServicesNet', window );">Revenue</a></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,241,781</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,193,157</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_SalesRevenueServicesNet" onclick="toggleNextSibling(this);">$ 1,162,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SalesRevenueServicesNet</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostsAndExpensesAbstract', window );"><strong>Operating expenses</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostOfServices', window );">Cost of services</a></td>
        <td class="nump"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">886,492</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="nump"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">846,631</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
        <td class="nump"><a title="us-gaap_CostOfServices" onclick="toggleNextSibling(this);">834,803</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostOfServices</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SellingGeneralAndAdministrativeExpense', window );">Selling, general and administrative</a></td>
        <td class="nump"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">198,553</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">193,423</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
        <td class="nump"><a title="us-gaap_SellingGeneralAndAdministrativeExpense" onclick="toggleNextSibling(this);">182,634</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_SellingGeneralAndAdministrativeExpense</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">56,538</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">46,064</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="us-gaap_DepreciationAndAmortization" onclick="toggleNextSibling(this);">41,166</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DepreciationAndAmortization</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCharges', window );">Restructuring charges, net</a></td>
        <td class="nump"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">3,350</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">4,435</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringCharges" onclick="toggleNextSibling(this);">22,875</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringCharges</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetImpairmentCharges', window );">Impairment losses</a></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">373</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">1,205</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
        <td class="nump"><a title="us-gaap_AssetImpairmentCharges" onclick="toggleNextSibling(this);">2,958</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AssetImpairmentCharges</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostsAndExpenses', window );">Total operating expenses</a></td>
        <td class="nump"><a title="us-gaap_CostsAndExpenses" onclick="toggleNextSibling(this);">1,145,306</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostsAndExpenses</span><span></span></td>
        <td class="nump"><a title="us-gaap_CostsAndExpenses" onclick="toggleNextSibling(this);">1,091,758</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostsAndExpenses</span><span></span></td>
        <td class="nump"><a title="us-gaap_CostsAndExpenses" onclick="toggleNextSibling(this);">1,084,436</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CostsAndExpenses</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OperatingIncomeLoss', window );">Income from operations</a></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">96,475</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">101,399</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_OperatingIncomeLoss" onclick="toggleNextSibling(this);">78,545</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OperatingIncomeLoss</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonoperatingIncomeExpenseAbstract', window );"><strong>Other income (expense)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InvestmentIncomeInterest', window );">Interest income</a></td>
        <td class="nump"><a title="us-gaap_InvestmentIncomeInterest" onclick="toggleNextSibling(this);">1,769</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InvestmentIncomeInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_InvestmentIncomeInterest" onclick="toggleNextSibling(this);">2,560</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InvestmentIncomeInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_InvestmentIncomeInterest" onclick="toggleNextSibling(this);">2,978</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InvestmentIncomeInterest</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InterestExpense', window );">Interest expense</a></td>
        <td class="num"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">(6,946)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">(7,513)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_InterestExpense" onclick="toggleNextSibling(this);">(6,696)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_InterestExpense</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeconsolidationGainOrLossAmount', window );">Loss on deconsolidation of subsidiary</a></td>
        <td class="nump"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
        <td class="num"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">(3,655)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeconsolidationGainOrLossAmount" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeconsolidationGainOrLossAmount</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherNonoperatingIncomeExpense', window );">Other income (expense), net</a></td>
        <td class="nump"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">9,161</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(722)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherNonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(965)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherNonoperatingIncomeExpense</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NonoperatingIncomeExpense', window );">Total other income (expense)</a></td>
        <td class="nump"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">3,984</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(9,330)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
        <td class="num"><a title="us-gaap_NonoperatingIncomeExpense" onclick="toggleNextSibling(this);">(4,683)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NonoperatingIncomeExpense</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments', window );">Income before income taxes</a></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">100,459</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">92,069</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments" onclick="toggleNextSibling(this);">73,862</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefit', window );">(Provision for) benefit from income taxes</a></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(23,042)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(20,598)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">61</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">77,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">71,471</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">73,923</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest', window );">Net income attributable to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(5,124)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(4,083)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="num"><a title="us-gaap_NetIncomeLossAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">(3,908)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NetIncomeLoss', window );">Net income attributable to TeleTech stockholders</a></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">72,293</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">67,388</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
        <td class="nump"><a title="us-gaap_NetIncomeLoss" onclick="toggleNextSibling(this);">70,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NetIncomeLoss</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract', window );"><strong>Other comprehensive income (loss)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax', window );">Foreign currency translation adjustments</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(23,120)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(26,342)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">12,648</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax', window );">Derivative valuation, gross</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax" onclick="toggleNextSibling(this);">(16,970)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax" onclick="toggleNextSibling(this);">(29,465)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax" onclick="toggleNextSibling(this);">25,266</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax', window );">Derivative valuation, tax effect</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" onclick="toggleNextSibling(this);">6,978</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" onclick="toggleNextSibling(this);">11,554</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax" onclick="toggleNextSibling(this);">(9,855)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest', window );">Other, net of tax</a></td>
        <td class="nump"><a title="ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">1,076</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">598</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">527</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossNetOfTax', window );">Total other comprehensive income (loss)</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(32,036)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(43,655)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">28,586</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest', window );">Total comprehensive income (loss)</a></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">45,381</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">27,816</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">102,509</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest', window );">Less: Comprehensive income attributable to noncontrolling interest</a></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">4,163</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">3,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">4,039</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComprehensiveIncomeNetOfTax', window );">Comprehensive income (loss) attributable to TeleTech stockholders</a></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTax" onclick="toggleNextSibling(this);">$ 41,218</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTax" onclick="toggleNextSibling(this);">$ 23,821</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_ComprehensiveIncomeNetOfTax" onclick="toggleNextSibling(this);">$ 98,470</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ComprehensiveIncomeNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract', window );"><strong>Weighted average shares outstanding</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfSharesOutstandingBasic', window );">Basic</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">49,297</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">51,338</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfSharesOutstandingBasic" onclick="toggleNextSibling(this);">54,738</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfSharesOutstandingBasic</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding', window );">Diluted</a></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">50,102</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">52,244</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding" onclick="toggleNextSibling(this);">55,540</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareAbstract', window );"><strong>Net income per share attributable to TeleTech stockholders</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareBasic', window );">Basic</a></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.47</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.31</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareBasic" onclick="toggleNextSibling(this);">$ 1.28</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareBasic</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_EarningsPerShareDiluted', window );">Diluted</a></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.44</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.29</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
        <td class="nump"><a title="us-gaap_EarningsPerShareDiluted" onclick="toggleNextSibling(this);">$ 1.26</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_EarningsPerShareDiluted</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net of tax amount, the change in accumulated other comprehensive income related to other transactions that flow through other comprehensive income (i.e. pensions).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherotherComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</td>
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                  <tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AssetImpairmentCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of write-down of assets recognized in the income statement. Includes, but is not limited to, losses from tangible assets, intangible assets and goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 28<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 360<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 4<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=8077374&amp;loc=d3e2420-110228<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetImpairmentCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Other Comprehensive Income<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6519514<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Comprehensive Income<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=16317811<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 5<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e557-108580<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Net Income<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6518256<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComprehensiveIncomeNetOfTax</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of (increase) decrease in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to noncontrolling interests. Excludes changes in equity resulting from investments by owners and distributions to owners.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 21<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4613674-111683<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 20<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569643-111683<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4K<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComprehensiveIncomeNetOfTaxAttributableToNoncontrollingInterest</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income. Excludes changes in equity resulting from investments by owners and distributions to owners.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4K<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 19<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterest</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComprehensiveIncomeNetOfTaxIncludingPortionAttributableToNoncontrollingInterestAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostOfServices">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs related to services rendered by an entity during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 2<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.2(d))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostOfServices</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostsAndExpenses">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Total costs of sales and operating expenses for the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostsAndExpenses</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostsAndExpensesAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeconsolidationGainOrLossAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the gain (loss) recognized by the parent and included in its attributable portion of net income for the period due to deconsolidation of a subsidiary or derecognition of a group of assets. The gain (loss) recognized and included in the net income attributable to the parent for the period is generally computed as the difference between: (a) the aggregate of: (1) the fair value of any consideration received; (2) the fair value of any retained noncontrolling investment in the former subsidiary at the date the subsidiary was deconsolidated; and (3) the carrying amount of any noncontrolling interest in the former subsidiary (including any accumulated other comprehensive income attributable to the noncontrolling interest) at the date the subsidiary was deconsolidated and (b) the carrying amount of the former subsidiary's assets and liabilities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1B<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4582445-111684<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeconsolidationGainOrLossAmount</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 360<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 28<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DepreciationAndAmortization</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
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              </div>
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          </td>
        </tr>
      </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 2<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1252-109256<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 52<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=32703322&amp;loc=d3e4984-109258<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.21)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 225<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-04.19)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 225<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-04.23)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 21<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareBasic</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EarningsPerShareDiluted">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 2<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1252-109256<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.21)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 18<br><br><br><br> -Article 7<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 21<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EarningsPerShareDiluted</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of operating profit and nonoperating income or expense before Income or Loss from equity method investments, income taxes, extraordinary items, and noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 235<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.4-08.(h)(1)(i))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeLossFromContinuingOperationsBeforeIncomeTaxesMinorityInterestAndIncomeLossFromEquityMethodInvestments</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 235<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.4-08.(h))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 08<br><br><br><br> -Paragraph h<br><br><br><br> -Article 4<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Income Tax Expense (or Benefit)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6515339<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 740<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 9<br><br><br><br> -Subparagraph (a),(b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxExpenseBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InterestExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of the cost of borrowed funds accounted for as interest expense.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 835<br><br><br><br> -SubTopic 20<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450988&amp;loc=d3e26243-108391<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 942<br><br><br><br> -SubTopic 225<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.9-04.9)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879574&amp;loc=d3e536633-122882<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 9<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_InterestExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_InvestmentIncomeInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before accretion (amortization) of purchase discount (premium) of interest income on nonoperating securities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 7<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.7(b))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_InvestmentIncomeInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
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                  <tr>
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              </div>
            </div>
          </td>
        </tr>
      </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 04<br><br><br><br> -Paragraph 20<br><br><br><br> -Article 9<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 28<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Other Comprehensive Income<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6519514<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Net Income<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6518256<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br><br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 225<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-04.19)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br><br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.18)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 944<br><br><br><br> -SubTopic 225<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SX 210.7-04.22)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6879464&amp;loc=d3e573970-122913<br><br><br><br><br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 6<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e565-108580<br><br><br><br><br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 19<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetIncomeLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NetIncomeLossAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of Net Income (Loss) attributable to noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1A<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4J<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NetIncomeLossAttributableToNoncontrollingInterest</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Period Type:</strong></td>
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              </div>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate amount of income or expense from ancillary business-related activities (that is to say, excluding major activities considered part of the normal operations of the business).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.7)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 7<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NonoperatingIncomeExpense</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NonoperatingIncomeExpenseAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NonoperatingIncomeExpenseAbstract</td>
                  </tr>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OperatingIncomeLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net result for the period of deducting operating expenses from operating revenues.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OperatingIncomeLoss</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before tax, after reclassification adjustments, of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 10A<br><br><br><br> -Subparagraph (d)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesBeforeTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Period Type:</strong></td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of tax expense (benefit), after reclassification adjustments, of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 10A<br><br><br><br> -Subparagraph (d)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 12<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e640-108580<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesTax</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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              </div>
            </div>
          </td>
        </tr>
      </table>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments of gain (loss) on foreign currency translation adjustments, foreign currency transactions designated and effective as economic hedges of a net investment in a foreign entity and intra-entity foreign currency transactions that are of a long-term-investment nature.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 10A<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 830<br><br><br><br> -SubTopic 30<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 20<br><br><br><br> -Subparagraph (b,c)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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              </div>
            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments of other comprehensive income (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 505<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 2<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 220<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 1A<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669619-108580<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherNonoperatingIncomeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net amount of other income and expense amounts, the components of which are not separately disclosed on the income statement, resulting from ancillary business-related activities (that is, excluding major activities considered part of the normal operations of the business) also known as other nonoperating income (expense) recognized for the period. Such amounts may include: (a) dividends, (b) interest on securities, (c) net gains or losses on securities, (d) unusual costs, (e) gains or losses on foreign exchange transactions, and (f) miscellaneous other income and expense items.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 9<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.9)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherNonoperatingIncomeExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4K<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 19<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1A<br><br><br><br> -Subparagraph (a),(c)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 810<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 55<br><br><br><br> -Paragraph 4J<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProfitLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCharges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 230<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 28<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 420<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (b)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 420<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br><br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 420<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br><br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Staff Accounting Bulletin (SAB)<br><br><br><br> -Number Topic 5<br><br><br><br> -Section P<br><br><br><br> -Subsection 3, 4<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCharges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SalesRevenueServicesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.1(d))<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 1<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SalesRevenueServicesNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SellingGeneralAndAdministrativeExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 225<br><br><br><br> -SubTopic 10<br><br><br><br> -Section S99<br><br><br><br> -Paragraph 2<br><br><br><br> -Subparagraph (SX 210.5-03.4)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=26872669&amp;loc=d3e20235-122688<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher SEC<br><br><br><br> -Name Regulation S-X (SX)<br><br><br><br> -Number 210<br><br><br><br> -Section 03<br><br><br><br> -Paragraph 4<br><br><br><br> -Article 5<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 330<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 30<br><br><br><br> -Paragraph 8<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6386349&amp;loc=d3e3636-108311<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SellingGeneralAndAdministrativeExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementOfIncomeAndComprehensiveIncomeAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 16<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1505-109256<br><br><br><br><br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberOfDilutedSharesOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_WeightedAverageNumberOfSharesOutstandingAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
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                <p>Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 50<br><br><br><br> -Paragraph 1<br><br><br><br> -Subparagraph (a)<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6371337&amp;loc=d3e3550-109257<br><br><br><br><br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Topic 260<br><br><br><br> -SubTopic 10<br><br><br><br> -Section 45<br><br><br><br> -Paragraph 10<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=7655603&amp;loc=d3e1448-109256<br><br><br><br><br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br><br><br> -Publisher FASB<br><br><br><br> -Name Accounting Standards Codification<br><br><br><br> -Glossary Weighted-Average Number of Common Shares Outstanding<br><br><br><br> -URI http://asc.fasb.org/extlink&amp;oid=6528421<br><br><br><br><br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>PROPERTY PLANT AND EQUIPMENT<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentAbstract', window );"><strong>PROPERTY PLANT AND EQUIPMENT [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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                <p>The entire disclosure for long-lived, physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, accounting policies and methodology, roll forwards, depreciation, depletion and amortization expense, including composite depreciation, accumulated depreciation, depletion and amortization expense, useful lives and method used, income statement disclosures, assets held for sale and public utility disclosures.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AccountsReceivableAndSignificantClientsAbstract', window );"><strong>ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LoansNotesTradeAndOtherReceivablesDisclosureTextBlock', window );">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">4</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Accounts receivable, net in the accompanying Consolidated Balance She</font><font style="font-family:Arial;font-size:10pt;">ets consists of the following (</font><font style="font-family:Arial;font-size:10pt;">in thousands): </font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;">&#160;</td><td colspan="5"  style="width: 200px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:200px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 414px; text-align:center;border-color:#000000;min-width:414px;">&#160;</td><td colspan="2"  style="width: 94px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:94px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 94px; 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text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 320px; text-align:left;border-color:#000000;min-width:320px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; 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                <p>The entire disclosure for claims held for amounts due a entity, excluding financing receivables. Examples include, but are not limited to, trade accounts receivables, notes receivables, loans receivables. Includes disclosure for allowance for credit losses.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>LEASES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasesAbstract', window );"><strong>LEASES [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasesOfLesseeDisclosureTextBlock', window );">LEASES</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(16</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">LEASES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has various operating leases primarily for equipment, delivery centers and office space, which generally contain renewal options. 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The sub-lease began on January 1, 2009 and rental income </font><font style="font-family:Arial;font-size:10pt;">is </font><font style="font-family:Arial;font-size:10pt;">recognized on a straight-line basis over the term of the sub-lease</font><font style="font-family:Arial;font-size:10pt;"> through 2021</font><font style="font-family:Arial;font-size:10pt;">. 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                <p>The entire disclosure for lessee entity's leasing arrangements including, but not limited to, all of the following: (a.) The basis on which contingent rental payments are determined, (b.) The existence and terms of renewal or purchase options and escalation clauses, (c.) Restrictions imposed by lease agreements, such as those concerning dividends, additional debt, and further leasing.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(12</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Charges</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the year</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2014, 2013 and </font><font style="font-family:Arial;font-size:10pt;">2012</font><font style="font-family:Arial;font-size:10pt;">, the Company undertook a number of restructuring activities primarily associated with reductions in the Company's </font><font style="font-family:Arial;font-size:10pt;">capacity and </font><font style="font-family:Arial;font-size:10pt;">workforce </font><font style="font-family:Arial;font-size:10pt;">in </font><font style="font-family:Arial;font-size:10pt;">several</font><font style="font-family:Arial;font-size:10pt;"> of its </font><font style="font-family:Arial;font-size:10pt;">segments </font><font style="font-family:Arial;font-size:10pt;">to better align the </font><font style="font-family:Arial;font-size:10pt;">capacity and </font><font style="font-family:Arial;font-size:10pt;">workforce with current business needs.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the second quarter of 2012, the Company made the decision to cease operations in Spain and terminated the contracts with its clients. The Company notified the employees and commenced severance procedures as required under Spanish law. </font><font style="font-family:Arial;font-size:10pt;">The Company recorded $14.7 million of severance expense and $0.4 million of center closure expenses for the year ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2012</font><font style="font-family:Arial;font-size:10pt;"> of which </font><font style="font-family:Arial;font-size:10pt;">all</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">has been</font><font style="font-family:Arial;font-size:10pt;"> paid as of </font><font style="font-family:Arial;font-size:10pt;">December 31, 2014</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A summary of the expenses recorded </font><font style="font-family:Arial;font-size:10pt;">in Restructuring, net in the accompanying Consolidated Statements of Comprehensive Income </font><font style="font-family:Arial;font-size:10pt;">for t</font><font style="font-family:Arial;font-size:10pt;">he years ended December 31, 2014, 2013</font><font style="font-family:Arial;font-size:10pt;"> and</font><font style="font-family:Arial;font-size:10pt;"> 2012</font><font style="font-family:Arial;font-size:10pt;">, respectively, is as follows (in</font><font style="font-family:Arial;font-size:10pt;">&#160;</font><font style="font-family:Arial;font-size:10pt;">thousands):</font></p><p style='margin-top: 0pt; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="7"  style="width: 253px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:253px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 337px; text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:337px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; 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border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> (106)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 340px; text-align:left;border-color:#000000;min-width:340px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Balance as of December 31, 2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 75px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:75px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; 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margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Impairment Losses</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During each of the periods presented, t</font><font style="font-family:Arial;font-size:10pt;">he Company</font><font style="font-family:Arial;font-size:10pt;"> evaluated the recoverability of its leasehold improvement assets at certain delivery centers.</font><font style="font-family:Arial;font-size:10pt;"> An asset is considered to be impaired when the anticipated undiscounted future cash flows of </font><font style="font-family:Arial;font-size:10pt;">its</font><font style="font-family:Arial;font-size:10pt;"> asset group are estimated to be less than the asset group's carrying value. The amount of impairment recognized is </font><font style="font-family:Arial;font-size:10pt;">the difference between the carrying value of the asset group and its fair value. </font><font style="font-family:Arial;font-size:10pt;">To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates.</font><font style="font-family:Arial;font-size:10pt;"> During 2014,</font><font style="font-family:Arial;font-size:10pt;"> 2013 and 2012,</font><font style="font-family:Arial;font-size:10pt;"> the Company recognized impairment losses related to leasehold improvement assets of $</font><font style="font-family:Arial;font-size:10pt;">0.4</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">million</font><font style="font-family:Arial;font-size:10pt;">, $</font><font style="font-family:Arial;font-size:10pt;">0.1</font><font style="font-family:Arial;font-size:10pt;"> million, and $</font><font style="font-family:Arial;font-size:10pt;">1.2</font><font style="font-family:Arial;font-size:10pt;"> million, respectively,</font><font style="font-family:Arial;font-size:10pt;"> in its </font><font style="font-family:Arial;font-size:10pt;">Customer Management Services</font><font style="font-family:Arial;font-size:10pt;"> segment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the second quarter of 2013, the Company recorded an impairment charge of $1.1 million related to the PRG trade name intangible asset within the </font><font style="font-family:Arial;font-size:10pt;">CSS</font><font style="font-family:Arial;font-size:10pt;"> segment. See Note </font><font style="font-family:Arial;font-size:10pt;">8</font><font style="font-family:Arial;font-size:10pt;"> for further information. This expense was included in the Impairment losses in the Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During the first quarter of 2012, the Company rebranded its Direct Alliance Corporation (&#8220;DAC&#8221;) subsidiary to Revana</font><font style="font-family:Arial;font-size:10pt;">TM</font><font style="font-family:Arial;font-size:10pt;">, thus the $1.8 million DAC trade name was impaired as of March 31, 2012. 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                <p>The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled.</p>
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                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6394359&amp;loc=d3e17939-110869<br><br><br><br></p>
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          <div style="width: 200px;"><strong>INCOME TAXES (DTA AND DTL TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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          <div>Dec. 31, 2014</div>
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        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts" onclick="toggleNextSibling(this);">4,037</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent" onclick="toggleNextSibling(this);">1,903</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="nump"><a title="us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost" onclick="toggleNextSibling(this);">2,997</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost</span><span></span></td>
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        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsDeferredIncome', window );">Customer acquisition and deferred revenue accruals</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsDeferredIncome" onclick="toggleNextSibling(this);">16,241</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsDeferredIncome</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsDeferredIncome" onclick="toggleNextSibling(this);">15,228</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsDeferredIncome</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsTaxCreditCarryforwards', window );">Federal and state tax credits, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsTaxCreditCarryforwards" onclick="toggleNextSibling(this);">10,621</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsTaxCreditCarryforwards</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsTaxCreditCarryforwards" onclick="toggleNextSibling(this);">15,886</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsTaxCreditCarryforwards</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsDerivativeInstruments', window );">Unrealized losses on derivatives</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsDerivativeInstruments" onclick="toggleNextSibling(this);">11,686</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsDerivativeInstruments</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsDerivativeInstruments" onclick="toggleNextSibling(this);">4,446</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsDerivativeInstruments</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsOther', window );">Other</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsOther" onclick="toggleNextSibling(this);">12,749</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsOther</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsOther" onclick="toggleNextSibling(this);">9,467</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsOther</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsGross', window );">Total deferred tax assets, gross</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsGross" onclick="toggleNextSibling(this);">89,375</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsGross</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsGross" onclick="toggleNextSibling(this);">76,422</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsGross</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsValuationAllowance', window );">Valuation allowances</a></td>
        <td class="num"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">(10,721)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">(10,792)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">(20,909)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">(16,555)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsNet', window );">Total deferred tax assets, net</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet" onclick="toggleNextSibling(this);">78,654</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsNet" onclick="toggleNextSibling(this);">65,630</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsNet</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract', window );"><strong>Deferred tax liabilities</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesLeasingArrangements', window );">Long-term lease obligations</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesLeasingArrangements" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesLeasingArrangements</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilitiesLeasingArrangements" onclick="toggleNextSibling(this);">(12)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesLeasingArrangements</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization', window );">Depreciation and amortization</a></td>
        <td class="num"><a title="ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" onclick="toggleNextSibling(this);">(7,035)</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesDepreciationAndAmortization</span><span></span></td>
        <td class="nump"><a title="ttec_DeferredTaxLiabilitiesDepreciationAndAmortization" onclick="toggleNextSibling(this);">1,067</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesDepreciationAndAmortization</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts', window );">Contract acquisition costs</a></td>
        <td class="num"><a title="ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" onclick="toggleNextSibling(this);">(11,768)</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesContractAcquisitionCosts</span><span></span></td>
        <td class="num"><a title="ttec_DeferredTaxLiabilitiesContractAcquisitionCosts" onclick="toggleNextSibling(this);">(11,653)</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesContractAcquisitionCosts</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses', window );">Future losses in UK</a></td>
        <td class="num"><a title="ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" onclick="toggleNextSibling(this);">(2,530)</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses</span><span></span></td>
        <td class="num"><a title="ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses" onclick="toggleNextSibling(this);">(2,606)</a><span style="display:none;white-space:normal;text-align:left;">ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets', window );">Intangible Assets</a></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets" onclick="toggleNextSibling(this);">(7,628)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilitiesOther', window );">Other</a></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilitiesOther" onclick="toggleNextSibling(this);">(355)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesOther</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilitiesOther" onclick="toggleNextSibling(this);">(600)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilitiesOther</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxLiabilities', window );">Total deferred tax liabilities</a></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilities" onclick="toggleNextSibling(this);">(29,316)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilities</span><span></span></td>
        <td class="num"><a title="us-gaap_DeferredTaxLiabilities" onclick="toggleNextSibling(this);">(13,804)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxLiabilities</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsLiabilitiesNet', window );">Net deferred tax assets</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsLiabilitiesNet" onclick="toggleNextSibling(this);">$ 49,338</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsLiabilitiesNet</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsLiabilitiesNet" onclick="toggleNextSibling(this);">$ 51,826</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsLiabilitiesNet</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DeferredTaxLiabilitiesContractAcquisitionCosts">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The tax effect as of the balance sheet date of the amount of the estimated future tax expense arising from contract acquisition costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DeferredTaxLiabilitiesContractAcquisitionCosts</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DeferredTaxLiabilitiesDepreciationAndAmortization">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The deferred tax liability associated with timing differences from the recognition of depreciation and amortization of long-lived assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DeferredTaxLiabilitiesDepreciationAndAmortization</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount as of the balance sheet date of the estimated future tax effects attributable to the difference between the tax basis of future subsidiary losses and the basis of future subsidiary losses computed in accordance with generally accepted accounting principles. The basis difference will increase future taxable income when it reverses.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_DeferredTaxLiabilitiesFutureSubsidiaryLosses</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComponentsOfDeferredTaxAssetsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComponentsOfDeferredTaxAssetsAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ComponentsOfDeferredTaxLiabilitiesAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsDeferredIncome">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from deferred income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsDeferredIncome</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsDerivativeInstruments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from derivative instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsDerivativeInstruments</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsGross">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Asset<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510090<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsGross</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsLiabilitiesNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards, net of deferred tax liability attributable to taxable temporary differences.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsLiabilitiesNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences and carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (b),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsNet</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsOperatingLossCarryforwards">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible operating loss carryforwards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsOperatingLossCarryforwards</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsOther">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences not separately disclosed.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsOther</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsTaxCreditCarryforwards">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The tax effect as of the balance sheet date of the amount of future tax deductions arising from all unused tax credit carryforwards which have been reduced by a valuation allowance.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32559-109319<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Carryforwards<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506874<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsTaxCreditCarryforwards</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from employee compensation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsEmployeeCompensation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from share-based compensation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsShareBasedCompensationCost</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from the allowance for doubtful accounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before allocation of valuation allowances of deferred tax asset attributable to deductible temporary differences from deferred rent.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsDeferredRent</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsValuationAllowance</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences net of deferred tax asset attributable to deductible temporary differences and carryforwards after valuation allowances.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e31931-109318<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxLiabilities</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences from intangible assets other than goodwill.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences from leasing arrangements.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxLiabilitiesLeasingArrangements</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax liability attributable to taxable temporary differences not separately disclosed.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32621-109319<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 25<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=29652012&amp;loc=d3e28680-109314<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32632-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">8</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;OTHER INTANGIBLE ASSETS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Other intangible assets which are included in Other long-term assets in the accompanying Consolidated Balance Sheets consisted of the following (in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 46px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,713</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Other intangible assets, net</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,943)</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,713</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Other intangible assets, net</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; 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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EDOAC">
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          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE (SIGNIFICANT CLIENTS TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ConcentrationRiskPercentage1', window );">Revenue from major customer as a percentage of total revenue</a></td>
        <td class="nump"><a title="us-gaap_ConcentrationRiskPercentage1[us-gaap_ConcentrationRiskByBenchmarkAxis=us-gaap_SalesMember]" onclick="toggleNextSibling(this);">11.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ConcentrationRiskPercentage1<br>/ us-gaap_ConcentrationRiskByBenchmarkAxis<br>= us-gaap_SalesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ConcentrationRiskPercentage1[us-gaap_ConcentrationRiskByBenchmarkAxis=us-gaap_SalesMember]" onclick="toggleNextSibling(this);">12.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ConcentrationRiskPercentage1<br>/ us-gaap_ConcentrationRiskByBenchmarkAxis<br>= us-gaap_SalesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ConcentrationRiskPercentage1[us-gaap_ConcentrationRiskByBenchmarkAxis=us-gaap_SalesMember]" onclick="toggleNextSibling(this);">10.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ConcentrationRiskPercentage1<br>/ us-gaap_ConcentrationRiskByBenchmarkAxis<br>= us-gaap_SalesMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_EntityWideAccountsReceivableMajorCustomerAmount">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of accounts receivable balance from revenue generated from a single external customer that accounts for 10 percent or more of an entity's revenues.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_EntityWideAccountsReceivableMajorCustomerAmount</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ConcentrationRiskPercentage1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>For an entity that discloses a concentration risk in relation to quantitative amount, which serves as the "benchmark" (or denominator) in the equation, this concept represents the concentration percentage derived from the division.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 21<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13537-108611<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6404-108592<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13531-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 18<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6351-108592<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ConcentrationRiskPercentage1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_EntityWideRevenueMajorCustomerLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_EntityWideRevenueMajorCustomerLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProductInformationLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProductInformationLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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          </td>
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      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ConcentrationRiskByBenchmarkAxis=us-gaap_SalesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ConcentrationRiskByBenchmarkAxis=us-gaap_SalesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EWFAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RELATED PARTY TRANSACTIONS (NARRATIVE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_AvionMember', window );">Avion [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionLineItems', window );"><strong>Related Party Transaction Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty', window );">Purchases from Related Party</a></td>
        <td class="nump"><a title="us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty[us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_AvionMember]" onclick="toggleNextSibling(this);">$ 1,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty<br>/ us-gaap_RelatedPartyTransactionsByRelatedPartyAxis<br>= ttec_AvionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty[us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_AvionMember]" onclick="toggleNextSibling(this);">$ 600</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty<br>/ us-gaap_RelatedPartyTransactionsByRelatedPartyAxis<br>= ttec_AvionMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty[us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_AvionMember]" onclick="toggleNextSibling(this);">$ 900</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty<br>/ us-gaap_RelatedPartyTransactionsByRelatedPartyAxis<br>= ttec_AvionMember</span><span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountsPayableRelatedPartiesCurrent', window );">Accounts Payable Due from Related Party</a></td>
        <td class="nump"><a title="us-gaap_AccountsPayableRelatedPartiesCurrent[us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_AvionMember]" onclick="toggleNextSibling(this);">30</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsPayableRelatedPartiesCurrent<br>/ us-gaap_RelatedPartyTransactionsByRelatedPartyAxis<br>= ttec_AvionMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_ConversentMember', window );">Conversent [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionLineItems', window );"><strong>Related Party Transaction Line Items</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty', window );">Purchases from Related Party</a></td>
        <td class="nump"><a title="us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty[us-gaap_RelatedPartyTransactionsByRelatedPartyAxis=ttec_ConversentMember]" onclick="toggleNextSibling(this);">$ 20</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty<br>/ us-gaap_RelatedPartyTransactionsByRelatedPartyAxis<br>= ttec_ConversentMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccountsPayableRelatedPartiesCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount for accounts payable to related parties. Used to reflect the current portion of the liabilities (due within one year or within the normal operating cycle if longer).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(k)(1))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39622-107864<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39603-107864<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph k<br><br> -Subparagraph 1<br><br> -Article 4<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19<br><br> -Subparagraph a<br><br> -Article 5<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19(a))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 850<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6457730&amp;loc=d3e39549-107864<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccountsPayableRelatedPartiesCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RelatedPartyTransactionLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RelatedPartyTransactionLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Purchases during the period (excluding transactions that are eliminated in consolidated or combined financial statements) with related party.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RelatedPartyTransactionPurchasesFromRelatedParty</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>GOODWILL<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(6</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">GOODWILL</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Goodwill consisted of the fo</font><font style="font-family:Arial;font-size:10pt;">llowing (in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 38px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;">&#160;</td><td colspan="2"  style="width: 73px; 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text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,709</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; 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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,567)</font></td><td   style="width: 12px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (1,873)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 128,705</font></td></tr><tr style="height: 12px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:61px;">&#160;</td></tr><tr style="height: 38px"><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:center;border-color:#000000;min-width:124px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Acquisitions / Adjustments</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Impairments</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Deconsolidation of Subsidiary</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">Effect of Foreign Currency</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 73px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:73px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2013</font></td></tr><tr style="height: 12px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 124px; text-align:left;border-color:#000000;min-width:124px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:61px;">&#160;</td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 20,288</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> (469)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">$</font></td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 19,819</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 24,439</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 5,689</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 30,128</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,153</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 478</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 78</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 42,709</font></td></tr><tr style="height: 12px"><td colspan="2"  style="width: 136px; text-align:left;border-color:#000000;min-width:136px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> 11,361</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:61px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 7pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 61px; 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margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Impairment</font></p><p style='margin-top:0pt; margin-bottom:6pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has eleven reporting units with goodwill and performs a goodwill impairment test on at least an annual basis. The Company conducts its annual goodwill impairment test during the fourth quarter, or more frequently, if indicators of impairment exist. </font><font style="font-family:Arial;font-size:10pt;">During 2014, the Company identified indicators of impairment for the TSG reporting unit, including lower revenues and profits than had been anticipated at the time of the acquisition and the 2014 budget/forecast. Upon identification of the impairment indicators, we completed a quantitative assessment of goodwill (Step 1 of the goodwill impairment analysis). The carrying value of TSG was $34.1 million at December 1, 2014, including $23.0 million of goodwill. Based on our assessment, the estimated fair value of the TSG reporting unit exceeded its carrying value by approximately 19.0%. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management's assumptions about expected revenues and future cash flows and available market information for comparable companies.</font></p><p style='margin-top:0pt; margin-bottom:6pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">For the annual goodwill impairment analysis, the Company elected to perform a Step 1 evaluation for all of its reporting units, which includes comparing a reporting unit's estimated fair value to its carrying value. The determination of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term growth rates for the businesses, the useful lives over which the cash flows will occur and determination of appropriate discount rates (based in part on the Company's weighted average cost of capital). Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December 1, 2014, the date of the annual impairment testing, the Company concluded that the fair values of all reporting units were in excess of their respective carrying values and the goodwill for those reporting units was not impaired. </font></p><p style='margin-top:0pt; margin-bottom:6pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The process of evaluating the fair value of the reporting units is highly subjective and requires significant judgment and estimates as the reporting units operate in a number of markets and geographical regions. We used an income approach to determine our best estimates of fair value which incorporated the following significant assumptions: </font></p><p style='margin-top:0pt; margin-bottom:0pt'></p><ul><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">Revenue projections, including revenue growth during the forecast periods ranging from 3% to 20%;</font></li></ul><p style='margin-top:0pt; margin-bottom:0pt'></p><ul><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">EBITDA margin projections held flat over the forecast periods ranging from 10% to 15%;</font></li><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">Estimated income tax rates of 27% to 40%;</font></li><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">Estimated capital expenditures ranging from $0.1 million to $24 million; and</font></li><li style="margin-left:36px;list-style:disc;"><font style="font-family:Arial;font-size:10pt;">Discount rates ranging from 12% to 17% based on various inputs, including the risks associated with the specific reporting units as well as their revenue growth and EBITDA margin assumptions. </font></li></ul><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">As noted above, the Company has concluded that goodwill for all reporting units was not impaired at December 1, 2014.&#160;While no impairment indicators were identified, due to the small margin of fair value in excess of carrying value for two reporting units, Revana (approximately 6.0%) and WebMetro (approximately 11%) , these reporting units remain at considerable risk for future impairment if projected operating results are not met or other inputs into the fair value measurement change.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">If all assumptions are held constant, a 1% increase in the discount rate would result in approximately $4.5 million decrease in the estimated fair value of the Revana reporting unit. A 5% percentage annual decrease in the projected revenue over the forecast period would result in a $9.2 million decrease in the estimated fair value of the Revana reporting unit. Such a change in either of these assumptions individually would have resulted in the Revana reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">If all assumptions are held constant, a 1.5% point increase in the discount rate would result in approximately $2.8 million decrease in the estimated fair value of the WebMetro reporting unit. A 5% annual decrease in the projected revenue over the forecast period would result in a $3.3 million decrease in the estimated fair value of the WebMetro reporting unit. 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          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS<br></strong></div>
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          <div>Dec. 31, 2014</div>
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        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">7</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">) </font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">CONTRACT ACQUISITION COSTS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Contract acquisition costs, net</font><font style="font-family:Arial;font-size:10pt;">, which are included in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> long-term assets in the accompanying Consolidated Balance Sheets,</font><font style="font-family:Arial;font-size:10pt;"> consisted of the following (in thousands):</font></p><p style='margin-top: 0pt; 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                <p>The entire disclosure around revenue acquisition costs.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>DERIVATIVES<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeInstrumentsAndHedgingActivitiesDisclosureAbstract', window );"><strong>DERIVATIVES [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(9)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">DERIVATIVES</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash Flow Hedges</font></p><p style='margin-top:8pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange and interest rate</font><font style="font-family:Arial;font-size:10pt;"> related</font><font style="font-family:Arial;font-size:10pt;"> derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company's exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Interest rate derivatives consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company's policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets consider, among other factors, the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities reflects the Company's creditworthiness. As of December 31, 2014, the Company ha</font><font style="font-family:Arial;font-size:10pt;">d</font><font style="font-family:Arial;font-size:10pt;"> not experienced, nor </font><font style="font-family:Arial;font-size:10pt;">did</font><font style="font-family:Arial;font-size:10pt;"> it anticipate</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> any issues related to derivative counterparty defaults. 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text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 11px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 66px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:66px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:10pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company's foreign exchange cash flow hedging instruments as of December 31, 2014 and 2013 are summarized as follows (in thousands). 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text-align:center;border-color:#000000;min-width:12px;">&#160;<sup></sup></td><td   style="width: 11px; text-align:center;border-color:#000000;min-width:11px;">&#160;</td><td   style="width: 75px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:75px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">% Maturing in 2015</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 110px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:110px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Contracts Maturing Through</font></td></tr><tr style="height: 17px"><td   style="width: 180px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:180px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Canadian Dollar</font></td><td   style="width: 15px; 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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for derivative instruments and hedging activities including, but not limited to, risk management strategies, non-hedging derivative instruments, assets, liabilities, revenue and expenses, and methodologies and assumptions used in determining the amounts.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7668309&amp;loc=d3e80748-113994<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=d3e41635-113959<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5708775-113959<br><br><br><br>Reference 4: 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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E4HAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>GOODWILL (NARRATIVE) (DETAILS) (USD $)<br>In Millions, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems', window );"><strong>Valuation Allowance For Impairment Of Recognized Servicing Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FairValueDeterminationGoodwillReportingFairValueNotSubstantiallyInExcessOfCarryingValue', window );">Method used to calculate fair value of reporting unit that has goodwill at risk</a></td>
        <td class="text">For the annual goodwill impairment analysis, the Company elected to perform a Step 1 evaluation for all of its reporting units, which includes comparing a reporting unit&#8217;s estimated fair value to its carrying value. The determination of fair value requires significant judgments including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term growth rates for the businesses, the useful lives over which the cash flows will occur and determination of appropriate discount rates (based in part on the Company&#8217;s weighted average cost of capital). Changes in these estimates and assumptions could materially affect the determination of fair value and/or conclusions on goodwill impairment for each reporting unit. As of December 1, 2014, the date of the annual impairment testing, the Company concluded that the fair values of all reporting units were in excess of their respective carrying values and the goodwill for those reporting units was not impaired.
The process of evaluating the fair value of the reporting units is highly subjective and requires significant judgment and estimates as the reporting units operate in a number of markets and geographical regions. We used an income approach to determine our best estimates of fair value which incorporated the following significant assumptions:
Revenue projections, including revenue growth during the forecast periods ranging from 3% to 20%;
EBITDA margin projections held flat over the forecast periods ranging from 10% to 15%;
Estimated income tax rates of 27% to 40%;
Estimated capital expenditures ranging from $0.1 million to $24 million; and
Discount rates ranging from 12% to 17% based on various inputs, including the risks associated with the specific reporting units as well as their revenue growth and EBITDA margin assumptions.
As noted above, the Company has concluded that goodwill for all reporting units was not impaired at December 1, 2014.&#160;While no impairment indicators were identified, due to the small margin of fair value in excess of carrying value for two reporting units, Revana (approximately 6.0%) and WebMetro (approximately 11%) , these reporting units remain at considerable risk for future impairment if projected operating results are not met or other inputs into the fair value measurement change.<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_WebmetroMember', window );">WebMetro [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems', window );"><strong>Valuation Allowance For Impairment Of Recognized Servicing Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk', window );">Fair value of a reporting unit in excess of carrying value expressed as a percentage</a></td>
        <td class="nump"><a title="ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk[ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_WebmetroMember]" onclick="toggleNextSibling(this);">11.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk<br>/ ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis<br>= ttec_WebmetroMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceMethodologiesAndAssumptions', window );">Valuation allowance methodologies and assumptions</a></td>
        <td class="text">If all assumptions are held constant, a 1.5% point increase in the discount rate would result in approximately $2.8 million decrease in the estimated fair value of the WebMetro reporting unit. A 5% annual decrease in the projected revenue over the forecast period would result in a $3.3 million decrease in the estimated fair value of the WebMetro reporting unit. Such a change in either of these assumptions individually would have resulted in the WebMetro reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014.<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_RevanaMember', window );">Revana [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems', window );"><strong>Valuation Allowance For Impairment Of Recognized Servicing Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk', window );">Fair value of a reporting unit in excess of carrying value expressed as a percentage</a></td>
        <td class="nump"><a title="ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk[ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_RevanaMember]" onclick="toggleNextSibling(this);">9.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk<br>/ ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis<br>= ttec_RevanaMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceMethodologiesAndAssumptions', window );">Valuation allowance methodologies and assumptions</a></td>
        <td class="text">If all assumptions are held constant, a 1% increase in the discount rate would result in approximately $4.5 million decrease in the estimated fair value of the Revana reporting unit. A 5% percentage annual decrease in the projected revenue over the forecast period would result in a $9.2 million decrease in the estimated fair value of the Revana reporting unit. Such a change in either of these assumptions individually would have resulted in the Revana reporting unit failing Step 1 of the goodwill impairment analysis at December 1, 2014.<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_TechnologySolutionsGroupMember', window );">Technology Solutions Group [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems', window );"><strong>Valuation Allowance For Impairment Of Recognized Servicing Assets [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue', window );">Goodwill Amount Reporting Unit Where Fair Value Not Substantially In Excess Of Carrying Value</a></td>
        <td class="nump"><a title="ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue[ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);"> 23.0</a><span style="display:none;white-space:normal;text-align:left;">ttec_GoodwillAmountReportingUnitWhereFairValueNotSubstantiallyInExcessOfCarryingValue<br>/ ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk', window );">Fair value of a reporting unit in excess of carrying value expressed as a percentage</a></td>
        <td class="nump"><a title="ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk[ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis=ttec_TechnologySolutionsGroupMember]" onclick="toggleNextSibling(this);">19.00%</a><span style="display:none;white-space:normal;text-align:left;">ttec_GoodwillFairValueInExcessOfCarryingValueExpressedAsPercentageForGoodwillAtRisk<br>/ ttec_ValuationAllowanceForImpairmentOfRecognizedServicingAssetsAxis<br>= ttec_TechnologySolutionsGroupMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ValuationAllowanceMethodologiesAndAssumptions', window );">Valuation allowance methodologies and assumptions</a></td>
        <td class="text">During 2014, the Company identified indicators of impairment for the TSG reporting unit, including lower revenues and profits than had been anticipated at the time of the acquisition and the 2014 budget/forecast. Upon identification of the impairment indicators, we completed a quantitative assessment of goodwill (Step 1 of the goodwill impairment analysis). The carrying value of TSG was $34.1 million at December 1, 2014, including $23.0 million of goodwill. Based on our assessment, the estimated fair value of the TSG reporting unit exceeded its carrying value by approximately 19.0%. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management's assumptions about expected revenues and future cash flows and available market information for comparable companies.<span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Description of how the fair value of the goodwill of the reporting unit was determined for goodwill valuation purposes when reporting unit .</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of goodwill associated with reporting units where the fair value is not in substantial excess of carrying value. In other words, this amount represents goodwill that is at risk.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <p>The percentage of fair value in excess of carrying value for reporting units where goodwill is at risk of being impaired.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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                <p>Describes the methodologies and assumptions on which the valuation allowance is based for deferred tax assets for which it is more likely than not that all or a portion of the deferred tax asset will not be realized.</p>
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                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
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      </table>
    </div>
  </body>
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<DOCUMENT>
<TYPE>XML
<SEQUENCE>114
<FILENAME>R85.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
							if (e.nextSibling.style.display=='none') {
							e.nextSibling.style.display='block';
							} else {
							e.nextSibling.style.display='none';
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							}</script></head>
  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EKJAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (VALUATION ALLOWANCE ROLLFORWARD TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxDisclosureAbstract', window );"><strong>INCOME TAXES [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsValuationAllowance', window );">Beginning balance, deferred income tax valuation allowance</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 10,792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 20,909</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 16,555</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense', window );">Additions to Deferred Income Tax Expense</a></td>
        <td class="nump"><a title="ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" onclick="toggleNextSibling(this);">946</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceAdditionsToDeferredTaxExpense</span><span></span></td>
        <td class="nump"><a title="ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" onclick="toggleNextSibling(this);">4,218</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceAdditionsToDeferredTaxExpense</span><span></span></td>
        <td class="nump"><a title="ttec_ValuationAllowanceAdditionsToDeferredTaxExpense" onclick="toggleNextSibling(this);">5,560</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceAdditionsToDeferredTaxExpense</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense', window );">Reduction of Deferred Income Tax Expense</a></td>
        <td class="num"><a title="ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" onclick="toggleNextSibling(this);">(1,017)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense</span><span></span></td>
        <td class="num"><a title="ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" onclick="toggleNextSibling(this);">(14,335)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense</span><span></span></td>
        <td class="num"><a title="ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense" onclick="toggleNextSibling(this);">(1,206)</a><span style="display:none;white-space:normal;text-align:left;">ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredTaxAssetsValuationAllowance', window );">Ending balance, deferred income tax valuation allowance</a></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 10,721</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 10,792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredTaxAssetsValuationAllowance" onclick="toggleNextSibling(this);">$ 20,909</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredTaxAssetsValuationAllowance</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ValuationAllowanceAdditionsToDeferredTaxExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Additions to the valuation allowance recorded in the income statement as an increase in deferred income taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ValuationAllowanceAdditionsToDeferredTaxExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Reductions to the valuation allowance recorded in the income statement as a decrease in deferred income taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ValuationAllowanceReductionOfDeferredIncomeTaxExpense</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredTaxAssetsValuationAllowance">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred tax assets for which it is more likely than not that a tax benefit will not be realized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32537-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredTaxAssetsValuationAllowance</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_IncomeTaxDisclosureAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxDisclosureAbstract</td>
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                    <td>us-gaap_</td>
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                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>XML
<SEQUENCE>115
<FILENAME>R66.htm
<DESCRIPTION>IDEA: XBRL DOCUMENT
<TEXT>
<html>
  <head>
    <META http-equiv="Content-Type" content="text/html; charset=us-ascii">
    <title></title>
    <link rel="stylesheet" type="text/css" href="report.css"><script type="text/javascript" src="Show.js">/* Do Not Remove This Comment */</script><script type="text/javascript">
							function toggleNextSibling (e) {
							if (e.nextSibling.style.display=='none') {
							e.nextSibling.style.display='block';
							} else {
							e.nextSibling.style.display='none';
							}
							}</script></head>
  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ETCAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>CONTRACT ACQUISITION COSTS (FUTURE AMORTIZATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ContractAcquisitionCostsAbstract', window );"><strong>CONTRACT ACQUISITION COSTS [ABSTRACT]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FutureAmortizationContractAcquisitionCostsYear1', window );">2015</a></td>
        <td class="nump"><a title="ttec_FutureAmortizationContractAcquisitionCostsYear1" onclick="toggleNextSibling(this);">$ 510</a><span style="display:none;white-space:normal;text-align:left;">ttec_FutureAmortizationContractAcquisitionCostsYear1</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FutureAmortizationContractAcquisitionCostsYear2', window );">2016</a></td>
        <td class="nump"><a title="ttec_FutureAmortizationContractAcquisitionCostsYear2" onclick="toggleNextSibling(this);">302</a><span style="display:none;white-space:normal;text-align:left;">ttec_FutureAmortizationContractAcquisitionCostsYear2</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FutureAmortizationContractAcquisitionCostsYear3', window );">2017</a></td>
        <td class="nump"><a title="ttec_FutureAmortizationContractAcquisitionCostsYear3" onclick="toggleNextSibling(this);">301</a><span style="display:none;white-space:normal;text-align:left;">ttec_FutureAmortizationContractAcquisitionCostsYear3</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Futureamortizationcontractacquisitioncostsyear4', window );">2018</a></td>
        <td class="nump"><a title="ttec_Futureamortizationcontractacquisitioncostsyear4" onclick="toggleNextSibling(this);">115</a><span style="display:none;white-space:normal;text-align:left;">ttec_Futureamortizationcontractacquisitioncostsyear4</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_FutureAmortizationContractAcquisitionCostsTotal', window );">Total</a></td>
        <td class="nump"><a title="ttec_FutureAmortizationContractAcquisitionCostsTotal" onclick="toggleNextSibling(this);">$ 1,228</a><span style="display:none;white-space:normal;text-align:left;">ttec_FutureAmortizationContractAcquisitionCostsTotal</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ContractAcquisitionCostsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ContractAcquisitionCostsAbstract</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FutureAmortizationContractAcquisitionCostsTotal">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The aggregate estimated amortization expense for succeeding fiscal years for contract acquisition costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FutureAmortizationContractAcquisitionCostsTotal</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FutureAmortizationContractAcquisitionCostsYear1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs - 1 year from current balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FutureAmortizationContractAcquisitionCostsYear1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_FutureAmortizationContractAcquisitionCostsYear2">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs - 2 years from current balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_FutureAmortizationContractAcquisitionCostsYear2</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td>duration</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs - 3 years from current balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amortization of contract acquisition costs - 4 years from current balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EWABG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (INCOME STATEMENT CLASSIFICATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">$ 3,160</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">$ (3,621)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">$ (1,508)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember', window );">Net Income (Loss) [Member] | Derivative Valuation [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">(2,128)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">4,190</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">2,337</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
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      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember', window );">Net Income (Loss) [Member] | Other Accumulated Other Comprehensive Income Loss [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">(1,032)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">(569)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember]" onclick="toggleNextSibling(this);">(829)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_NetIncomeLossMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_GainLossOnForeignCurrencyForwardContractsMember', window );">Gain (Loss) on Foreign Currency Forward Contracts [Member] | Revenue [Member] | Derivative Valuation [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_SalesRevenueNetMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_GainLossOnForeignCurrencyForwardContractsMember]" onclick="toggleNextSibling(this);">(2,429)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_SalesRevenueNetMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_GainLossOnForeignCurrencyForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_SalesRevenueNetMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_GainLossOnForeignCurrencyForwardContractsMember]" onclick="toggleNextSibling(this);">7,973</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_SalesRevenueNetMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_GainLossOnForeignCurrencyForwardContractsMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_SalesRevenueNetMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_GainLossOnForeignCurrencyForwardContractsMember]" onclick="toggleNextSibling(this);">4,638</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_SalesRevenueNetMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_GainLossOnForeignCurrencyForwardContractsMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_LossOnInterestRateSwapsMember', window );">Loss on Interest Rate Swaps [Member] | Interest Expense [Member] | Derivative Valuation [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_InterestExpensesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_LossOnInterestRateSwapsMember]" onclick="toggleNextSibling(this);">(1,060)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_InterestExpensesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_LossOnInterestRateSwapsMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_InterestExpensesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_LossOnInterestRateSwapsMember]" onclick="toggleNextSibling(this);">(1,047)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_InterestExpensesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_LossOnInterestRateSwapsMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_InterestExpensesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_LossOnInterestRateSwapsMember]" onclick="toggleNextSibling(this);">(741)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_InterestExpensesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_LossOnInterestRateSwapsMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember', window );">Tax Effect [Member] | Provision for Income Taxes [Member] | Derivative Valuation [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">1,361</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">(2,736)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_DerivativeValuationMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">(1,560)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_DerivativeValuationMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember', window );">Tax Effect [Member] | Provision for Income Taxes [Member] | Other Accumulated Other Comprehensive Income Loss [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">66</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">36</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_ProvisionForIncomeTaxesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember]" onclick="toggleNextSibling(this);">53</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= ttec_ProvisionForIncomeTaxesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_TaxEffectMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember', window );">Actuarial Loss on Define Benefit Plan [Member] | Cost of Services [Member] | Other Accumulated Other Comprehensive Income Loss [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems', window );"><strong>Presentation of Income Statement Reclassifications [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Other Comprehensive Income Loss Reclassified to Income</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_CostOfSalesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember]" onclick="toggleNextSibling(this);">$ (1,098)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_CostOfSalesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_ActuarialLossOnDefineBenefitPlanMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_CostOfSalesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember]" onclick="toggleNextSibling(this);">$ (605)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_CostOfSalesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_ActuarialLossOnDefineBenefitPlanMember</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome[ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis=ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember;ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=us-gaap_CostOfSalesMember;ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember]" onclick="toggleNextSibling(this);">$ (882)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome<br>/ ttec_CategoriesOfAccumulatedOtherComprehensiveIncomeAxis<br>= ttec_OtherAccumulatedOtherComprehensiveIncomeLossMember<br>/ ttec_ClassificationOfStatementOfComprehensiveIncomeAxis<br>= us-gaap_CostOfSalesMember<br>/ ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis<br>= ttec_ActuarialLossOnDefineBenefitPlanMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net of tax amount of the income statement impact of the reclassification of amounts from accumulated other comprehensive income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_PresentationOfIncomeStatementReclassificationsLineItems">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_PresentationOfIncomeStatementReclassificationsLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ClassificationOfStatementOfComprehensiveIncomeAxis=ttec_NetIncomeLossMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_ActuarialLossOnDefineBenefitPlanMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_GainLossOnForeignCurrencyForwardContractsMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
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                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_LossOnInterestRateSwapsMember</td>
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                    <td></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td style="white-space:nowrap;">ttec_ComponentsOfAccumulatedOtherComprehensiveIncomeLossAxis=ttec_TaxEffectMember</td>
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                    <td>na</td>
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<TYPE>XML
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <head>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EMSAG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>GOODWILL (GOODWILL ROLLFORWARD) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="2">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillLineItems', window );"><strong>Goodwill [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Beginning balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">$ 102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">$ 98,241</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAcquiredDuringPeriod', window );">Acquisitions/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod" onclick="toggleNextSibling(this);">27,835</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod</span><span></span></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod" onclick="toggleNextSibling(this);">6,167</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillOtherChanges', window );">Deconsolidation of Subsidiary</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_GoodwillOtherChanges" onclick="toggleNextSibling(this);">(1,274)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillOtherChanges</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillTranslationAdjustments', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="us-gaap_GoodwillTranslationAdjustments" onclick="toggleNextSibling(this);">(1,873)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments</span><span></span></td>
        <td class="num"><a title="us-gaap_GoodwillTranslationAdjustments" onclick="toggleNextSibling(this);">(391)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Ending balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">128,705</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill" onclick="toggleNextSibling(this);">102,743</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember', window );">Customer Management Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillLineItems', window );"><strong>Goodwill [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Beginning balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">19,819</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">20,288</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAcquiredDuringPeriod', window );">Acquisitions/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">6,358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillTranslationAdjustments', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="us-gaap_GoodwillTranslationAdjustments[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">(306)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="num"><a title="us-gaap_GoodwillTranslationAdjustments[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">(469)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Ending balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">25,871</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">19,819</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember', window );">Customer Growth Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillLineItems', window );"><strong>Goodwill [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Beginning balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">24,439</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAcquiredDuringPeriod', window );">Acquisitions/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">267</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">5,689</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Ending balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,395</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">30,128</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember', window );">Customer Technology Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillLineItems', window );"><strong>Goodwill [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Beginning balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,153</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAcquiredDuringPeriod', window );">Acquisitions/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">478</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillTranslationAdjustments', window );">Effect of Foreign Currency</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_GoodwillTranslationAdjustments[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">78</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Ending balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember]" onclick="toggleNextSibling(this);">42,709</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerTechnologyServicesMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember', window );">Customer Strategy Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillLineItems', window );"><strong>Goodwill [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Beginning balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">10,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">11,361</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAcquiredDuringPeriod', window );">Acquisitions/ Adjustments</a></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">21,210</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_GoodwillAcquiredDuringPeriod[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillAcquiredDuringPeriod<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillOtherChanges', window );">Deconsolidation of Subsidiary</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_GoodwillOtherChanges[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">(1,274)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillOtherChanges<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillTranslationAdjustments', window );">Effect of Foreign Currency</a></td>
        <td class="num"><a title="us-gaap_GoodwillTranslationAdjustments[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">(1,567)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_GoodwillTranslationAdjustments<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_Goodwill', window );">Ending balance, goodwill</a></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 29,730</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_Goodwill[ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 10,087</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_Goodwill<br>/ ttec_ComponentsOfReportableSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_Goodwill">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6388280&amp;loc=d3e13770-109266<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_Goodwill</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GoodwillAcquiredDuringPeriod">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase in asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized resulting from a business combination.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GoodwillAcquiredDuringPeriod</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GoodwillLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GoodwillLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GoodwillOtherChanges">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of other (increase) decrease of an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (g)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GoodwillOtherChanges</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_GoodwillTranslationAdjustments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase (decrease) from foreign currency translation adjustments of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (f)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=14024403&amp;loc=d3e13816-109267<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_GoodwillTranslationAdjustments</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerGrowthServicesMember</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td>na</td>
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                <table border="0" cellpadding="0" cellspacing="0">
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ComponentsOfReportableSegmentsAxis=ttec_CustomerTechnologyServicesMember</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EIZBG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES (NARRATIVE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
        <th class="th" colspan="2">3 Months Ended</th>
        <th class="th" colspan="1"></th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2012</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract', window );"><strong>RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription', window );">Description of assets subject to impairment</a></td>
        <td class="text">During each of the periods presented, the Company evaluated the recoverability of its leasehold improvement assets at certain delivery centers.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue', window );">Method used to determine fair value of assets subject to impairment</a></td>
        <td class="text">To determine fair value, the Company used Level 3 inputs in its discounted cash flows analysis. Assumptions included the amount and timing of estimated future cash flows and assumed discount rates.<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Restructuring Reserve</a></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">$ 2,071,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">$ 1,353,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve" onclick="toggleNextSibling(this);">$ 4,079,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PaymentsForRestructuring', window );">Payments</a></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring" onclick="toggleNextSibling(this);">(2,632,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring</span><span></span></td>
        <td class="num"><a title="us-gaap_PaymentsForRestructuring" onclick="toggleNextSibling(this);">(7,161,000)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PaymentsForRestructuring</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember', window );">Spain [Member] | Closure of Delivery Centers [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Restructuring Reserve</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember;ttec_RestructuringReserveAxis=us-gaap_FacilityClosingMember]" onclick="toggleNextSibling(this);">400,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= ttec_SpainMember<br>/ ttec_RestructuringReserveAxis<br>= us-gaap_FacilityClosingMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember', window );">Spain [Member] | Reduction in Force [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringCostAndReserveLineItems', window );"><strong>Restructuring Cost and Reserve [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RestructuringReserve', window );">Restructuring Reserve</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_RestructuringReserve[us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember;ttec_RestructuringReserveAxis=us-gaap_EmployeeSeveranceMember]" onclick="toggleNextSibling(this);">14,700,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_RestructuringReserve<br>/ us-gaap_RestructuringCostAndReserveAxis<br>= ttec_SpainMember<br>/ ttec_RestructuringReserveAxis<br>= us-gaap_EmployeeSeveranceMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember', window );">Customer Management Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AssetImpairmentLineItems', window );"><strong>Asset Impairment [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ImpairmentOfLeasehold', window );">Impairment of leasehold improvements</a></td>
        <td class="nump"><a title="us-gaap_ImpairmentOfLeasehold[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">400,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ImpairmentOfLeasehold<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ImpairmentOfLeasehold[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ImpairmentOfLeasehold<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_ImpairmentOfLeasehold[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember]" onclick="toggleNextSibling(this);">1,200,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ImpairmentOfLeasehold<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerManagementServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember', window );">Customer Growth Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AssetImpairmentLineItems', window );"><strong>Asset Impairment [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill', window );">Impairment of trade name</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember]" onclick="toggleNextSibling(this);">1,800,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerGrowthServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember', window );">Customer Strategy Services [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AssetImpairmentLineItems', window );"><strong>Asset Impairment [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill', window );">Impairment of trade name</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill[us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember]" onclick="toggleNextSibling(this);">$ 1,100,000</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill<br>/ us-gaap_StatementBusinessSegmentsAxis<br>= ttec_CustomerStrategyServicesMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_AssetImpairmentLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_AssetImpairmentLineItems</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>A description of the impaired assets to be held and used by the entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391110&amp;loc=d3e2921-110230<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ImpairedLongLivedAssetsHeldAndUsedAssetDescription</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>A description of how an entity determined the fair value of the long-lived asset they are holding and using, for example, whether based on a quoted market price, prices for similar assets, or another valuation technique.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section CC<br><br> -Subsection 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391110&amp;loc=d3e2921-110230<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ImpairedLongLivedAssetsHeldAndUsedMethodForDeterminingFairValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of impairment loss resulting from write-down of assets, excluding financial assets and goodwill, lacking physical substance and having a projected indefinite period of benefit to fair value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 3<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16373-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ImpairmentOfIntangibleAssetsIndefinitelivedExcludingGoodwill</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ImpairmentOfLeasehold">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The adjustment to reduce the value of existing agreements that specify the lessee's rights to use the leased property. This expense is charged when the estimates of future profits generated by the leased property are reduced.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=8077374&amp;loc=d3e2420-110228<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ImpairmentOfLeasehold</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PaymentsForRestructuring">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of cash payments made as the result of exit or disposal activities. Excludes payments associated with a discontinued operation or an asset retirement obligation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 28<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31042434&amp;loc=d3e3602-108585<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PaymentsForRestructuring</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCostAndReserveLineItems">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCostAndReserveLineItems</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringReserve">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Carrying amount (including both current and noncurrent portions of the accrual) as of the balance sheet date pertaining to a specified type of cost associated with exit from or disposal of business activities or restructuring pursuant to a duly authorized plan.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SAB TOPIC 5.P.4(b))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140904-122747<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringReserve</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringSettlementAndImpairmentProvisionsAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RestructuringCostAndReserveAxis=ttec_SpainMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerGrowthServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerManagementServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
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            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StatementBusinessSegmentsAxis=ttec_CustomerStrategyServicesMember</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td></td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td></td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ESNAE">
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          <div style="width: 200px;"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (POLICIES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccountingPoliciesAbstract', window );"><strong>OVERVIEW AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NatureOfOperations', window );">Overview</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Overview</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">TeleTech Holdings, Inc. and its subsidiaries (&#8220;TeleTech&#8221; or the &#8220;Company&#8221;) is a </font><font style="font-family:Arial;font-size:10pt;">customer engagement management services provider, delivering integrated consulting, technology, growth and customer care solutions on a global scale. Our suite of product and service capabilities allows us to design and deliver enhanced, value-driven customer experiences across numerous communication channels.</font><font style="font-family:Arial;font-size:10pt;"> TeleTech's </font><font style="font-family:Arial;font-size:10pt;">46,000</font><font style="font-family:Arial;font-size:10pt;"> employees serve clients in the automotive, communication, financial services, government, </font><font style="font-family:Arial;font-size:10pt;">healthcare, logistics, media and entertainment, retail, technology, transportation and travel industries via operations in the U.S., Australia, Belgium, Brazil,</font><font style="font-family:Arial;font-size:10pt;"> Bulgaria,</font><font style="font-family:Arial;font-size:10pt;"> Canada, C</font><font style="font-family:Arial;font-size:10pt;">osta Rica,</font><font style="font-family:Arial;font-size:10pt;"> Germany, </font><font style="font-family:Arial;font-size:10pt;">Ghana, </font><font style="font-family:Arial;font-size:10pt;">Ireland,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">Israel,</font><font style="font-family:Arial;font-size:10pt;"> Lebanon, </font><font style="font-family:Arial;font-size:10pt;">Macedonia, </font><font style="font-family:Arial;font-size:10pt;">Mexico, New Zealand, the Philippines, </font><font style="font-family:Arial;font-size:10pt;">Poland</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> Singapore,</font><font style="font-family:Arial;font-size:10pt;"> South Africa, </font><font style="font-family:Arial;font-size:10pt;">Spain, </font><font style="font-family:Arial;font-size:10pt;">Thailand, Turkey, the United Arab Emirates, and the United Kingdom.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ConsolidationPolicyTextBlock', window );">Basis Of Presentation</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Basis of Presentation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Consolidated Financial Statements are comprised of the accounts of TeleTech, its wholly owned subsidiaries, its 55% equity owned subsidiary Percepta, LLC</font><font style="font-family:Arial;font-size:10pt;">,</font><font style="font-family:Arial;font-size:10pt;"> its 80% interest in </font><font style="font-family:Arial;font-size:10pt;">iKnowtion</font><font style="font-family:Arial;font-size:10pt;">, LLC</font><font style="font-family:Arial;font-size:10pt;">, and its 80% interest in Peppers &amp; Rogers Group through the third quarter of 2013 when the final 20% interest was repurchased (see Note 2)</font><font style="font-family:Arial;font-size:10pt;">. </font><font style="font-family:Arial;font-size:10pt;">All intercompany balances and transactions have been eliminated in consolidation. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Certain amounts for </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;"> have been reclassified in the Consolidated Financial Statements to conform to the </font><font style="font-family:Arial;font-size:10pt;">2014</font><font style="font-family:Arial;font-size:10pt;"> presentation.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_UseOfEstimates', window );">Use of Estimates</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Use of Estimates</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the U.S.&#160;(&#8220;GAAP&#8221;) requires management to make estimates and assumptions in determining the reported amounts of assets and liabilities, disclosure of contingent liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenue and expenses during the reporting period. On an on-going basis, the Company evaluates its estimates including those related to derivatives and hedging activities, income taxes including the valuation allowance for deferred tax assets, self-insurance reserves, litigation reserves, restructuring reserves, allowance for doubtful accounts,</font><font style="font-family:Arial;font-size:10pt;"> contingent consideration,</font><font style="font-family:Arial;font-size:10pt;"> and valuation of goodwill, long-lived and intangible assets. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results may differ materially from these estimates under different assumptions or conditions.</font><font style="font-family:Arial;font-size:10pt;"> In the </font><font style="font-family:Arial;font-size:10pt;">year ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2012</font><font style="font-family:Arial;font-size:10pt;">, the Company recorded a change in estimate which resulted in a decrease of $4.6 million to employee related expenses in connection with an authoritative ruling in Spain related to the legally required cost of living adjustment for employees' salaries for the year 2010, 2011 and 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ConcentrationRiskCreditRisk', window );">Concentration of Credit Risk</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Concentration of Credit Risk</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company is exposed to credit risk in the normal course of business, primarily related to accounts receivable and derivative instruments. Historically, the losses related to credit risk have been immaterial. The Company regularly monitors its credit risk to mitigate the possibility of current and future exposures resulting in a loss. The Company evaluates the creditworthiness of its clients prior to entering into an agreement to provide services and as necessary through the life of the client relationship. The Company does not believe it is exposed to more than a nominal amount of credit risk in its derivative hedging activities, as the Company diversifies its activities across six well-capitalized, investment-grade financial institutions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FairValueOfFinancialInstrumentsPolicy', window );">Fair Value of Financial Instruments</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Fair Value of Financial Instruments</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Fair values of cash equivalents and accounts receivable and payable approximate the carrying amounts because of their short-term nature.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CashAndCashEquivalentsPolicyTextBlock', window );">Cash and Cash Equivalents</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Cash and Cash Equivalents</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company considers all cash and highly liquid short-term investments with an original maturity of 90&#160;days or less to be cash equivalents. The Company manages a </font><font style="font-family:Arial;font-size:10pt;">centralized </font><font style="font-family:Arial;font-size:10pt;">global treasury function in the United States with a focus on </font><font style="font-family:Arial;font-size:10pt;">concentrating</font><font style="font-family:Arial;font-size:10pt;"> and safeguarding its global cash and cash equivalent</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;">. While </font><font style="font-family:Arial;font-size:10pt;">the majority of the Company's cash is held </font><font style="font-family:Arial;font-size:10pt;">outside the U.S.</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">the Company prefers to hold U.S. Dollars</font><font style="font-family:Arial;font-size:10pt;"> in addition to the local currencies of the foreign subsidiaries</font><font style="font-family:Arial;font-size:10pt;">. The Company believes that it has effectively mitigated and managed its risk relating to its global cash through its cash management practices, banking partners, and </font><font style="font-family:Arial;font-size:10pt;">utilization</font><font style="font-family:Arial;font-size:10pt;"> of diversified, high </font><font style="font-family:Arial;font-size:10pt;">quality investments. However, the Company can provide no assurances that it will not sustain losses.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TradeAndOtherAccountsReceivablePolicy', window );">Accounts Receivable</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Accounts Receivable</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">An allowance for doubtful accounts is determined based on the aging of the Company's accounts receivable, historical experience, client financial condition, and management judgment. The Company writes off accounts receivable against the allowance when the Company determines a balance is uncollectible.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesPolicyTextBlock', window );">Derivatives</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Derivatives</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company enters into foreign exchange forward and option contracts to reduce its exposure to </font><font style="font-family:Arial;font-size:10pt;">foreign </font><font style="font-family:Arial;font-size:10pt;">currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. The Company also enters into interest rate derivatives which consist of interest rate swaps to reduce the Company's exposure to interest rate fluctuations associated with its variable rate debt. Upon proper qualification, these contracts are designated as cash flow hedges. The Company formally documents at the inception of the hedge all relationships between hedging instruments and hedged items as well as its risk management objective and strategy for undertaking various hedging activities.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">All derivative financial instruments are reported at fair value and recorded in Other assets and Other liabilities in the accompanying Consolidated Balance Sheets at fair value. Changes in fair value of derivative instruments designated as cash flow hedges are recorded in Accumulated other comprehensive income (loss), a component of Stockholders' Equity, to the extent they are deemed effective. Ineffectiveness is measured based on the change in fair value of the forward contracts and the fair value of the hypothetical derivatives with terms that match the critical terms of the risk being hedged. Based on the criteria established by current accounting standards, the Company's cash flow hedge contracts are deemed to be highly effective. Any realized gains or losses resulting from the foreign currency cash flow hedges are recognized together with the hedged transaction within Revenue.  Any realized gains or losses from the interest rate swaps are recognized in interest income</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">(expense). Gains and losses from the settlements of the Company's net investment hedges remain in Accumulated other comprehensive income (loss) until partial or complete liquidation of the applicable net investment.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company also enters into fair value derivative contracts that hedge against foreign currency exchange gains and losses primarily associated with short-term payables and receivables. Changes in the fair value of derivative instruments designated as fair value hedges affect the carrying value of the asset or liability hedged, with changes in both the derivative instrument and the hedged asset or liability being recognized in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense), net in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In addition to hedging activities, the Company has embedded derivatives in certain foreign lease contracts. The Company bifurcates and calculates the fair values of the embedded derivative feature from the host contract with any changes in fair value of the embedded derivatives recognized in Cost of services.</font></p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PropertyPlantAndEquipmentPolicyTextBlock', window );">Property, Plant and Equipment</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Property, Plant and Equipment</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Property, plant and equipment are stated at historical cost less accumulated depreciation and amortization. Maintenance, repairs and minor renewals are expensed as incurred. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Depreciation and amortization are computed on the straight-line method based on the following estimated useful lives:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Building</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">25 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Computer equipment and software</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Telephone equipment</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">4 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Furniture and fixtures</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">5 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Leasehold improvements</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">Lesser of economic useful life (typically 10 years)</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">or original lease term</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Other</font></td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: right;">3 to 7 years</font></td></tr><tr style="height: 17px"><td   style="width: 205px; text-align:left;border-color:#000000;min-width:205px;">&#160;</td><td   style="width: 372px; text-align:right;border-color:#000000;min-width:372px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates the carrying value of property, plant and equipment for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of an asset group are estimated to be less than its carrying value. The amount of impairment recognized is the difference between the carrying value of the asset group and its fair value. Fair value estimates are based on assumptions concerning the amount and timing of forecasted future cash flows. </font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_InternalUseSoftwarePolicy', window );">Software Development Costs</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Software Development Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company capitalizes costs incurred to acquire or develop software for internal use. Capitalized software development costs are amortized using the straight-line method over </font><font style="font-family:Arial;font-size:10pt;">the</font><font style="font-family:Arial;font-size:10pt;"> estimated useful life equal to the lesser of the license term or 4 years. </font><font style="font-family:Arial;font-size:10pt;">The amortization expense is recorded in Depreciation and amortization in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAndIntangibleAssetsGoodwillPolicy', window );">Goodwill</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Goodwill</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates goodwill for possible impairment at least annually </font><font style="font-family:Arial;font-size:10pt;">on December 1</font><font style="font-family:Arial;font-size:10pt;">, and whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company uses a three step process to assess the realizability of goodwil</font><font style="font-family:Arial;font-size:10pt;">l</font><font style="font-family:Arial;font-size:10pt;">. The first step, Step 0, is a qualitative assessment that analyzes current economic indicators associated with a particular reporting unit. For example, the Company analyzes changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of a particular reporting unit. A qualitative assessment also includes analyzing the excess fair value of a reporting unit over its carrying value from impairment assessments performed in previous years. If the qualitative assessment indicates a stable or improved fair value, no further testing is required. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">If a qualitative assessment indicates that a significant decline to fair value of a reporting unit is more likely than not, or if a reporting unit's fair value has historically been closer to its carrying value, the Company will proceed to Step 1 testing where the Company calculates the fair value of a reporting unit. If Step 1 indicates that the carrying value of a reporting unit is in excess of its fair value, the Company will proceed to Step 2 where the fair value of the reporting unit will be allocated to assets and liabilities as they would in a business combination. Impairment occurs when the carrying amount of goodwill exceeds its estimated fair value calculated in Step 2.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenueRecognitionCustomerAcquisitions', window );">Contract Acquisition Costs</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Contract Acquisition Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Amounts paid to or on behalf of clients to obtain long-term contracts are capitalized and amortized in proportion to the initial expected future revenue from the contract, which in most cases results in straight-line amortization over the life of the contract. These costs are recorded as a reduction to Revenue. The Company evaluates the recoverability of these costs based on the individual underlying client contracts' forecasted future cash flows.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_GoodwillAndIntangibleAssetsIntangibleAssetsPolicy', window );">Other Intangible Assets</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Other Intangible Assets</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has other intangible assets that include customer relationships (definite-lived) and trade names (indefinite-lived</font><font style="font-family:Arial;font-size:10pt;"> and definite-lived</font><font style="font-family:Arial;font-size:10pt;">)</font><font style="font-family:Arial;font-size:10pt;"> and non-</font><font style="font-family:Arial;font-size:10pt;">compete</font><font style="font-family:Arial;font-size:10pt;"> agreements (definite-lived)</font><font style="font-family:Arial;font-size:10pt;">. Definite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives, which range </font><font style="font-family:Arial;font-size:10pt;">from </font><font style="font-family:Arial;font-size:10pt;">four</font><font style="font-family:Arial;font-size:10pt;"> to 11 years.</font><font style="font-family:Arial;font-size:10pt;"> The Company evaluates the carrying value of its definite-lived intangible assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset is considered to be impaired when the forecasted undiscounted cash flows of </font><font style="font-family:Arial;font-size:10pt;">its </font><font style="font-family:Arial;font-size:10pt;">asset group are estimated to be less than its carrying value. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company evaluates indefinite-lived intangible assets for possible impairment at least annually or whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. </font><font style="font-family:Arial;font-size:10pt;">Similar to goodwill, the Company may first use a qualitative analysis to assess the realizability of its indefinite-lived intangible assets. The qualitative analysis will include a review of changes in economic, market and industry conditions, business strategy, cost factors, and financial performance, among others, to determine if there would be a significant decline to the fair value of an indefinite-lived intangible asset. If a quantitative analysis is completed, a</font><font style="font-family:Arial;font-size:10pt;">n indefinite</font><font style="font-family:Arial;font-size:10pt;">-</font><font style="font-family:Arial;font-size:10pt;">li</font><font style="font-family:Arial;font-size:10pt;">ved intangible asset</font><font style="font-family:Arial;font-size:10pt;"> (a trade name) is evaluated for possible impairment by comparing the fair value of the asset with its carrying value. Fair value is estimated as the discounted value of future revenues arising from a trade name using a royalty rate that a </font><font style="font-family:Arial;font-size:10pt;">market participant</font><font style="font-family:Arial;font-size:10pt;"> would pay for use of that trade name. An impairment charge is recorded if the trade name's carrying value exceeds its estimated fair value.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_SelfInsuranceLiabilitiesPolicyTextBlock', window );">Self Insurance Liabilities</a></td>
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      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock', window );">Restructuring Liabilities</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Restructuring Liabilities</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company routinely assesses the profitability and utilization of its delivery centers and existing markets. In some cases, the Company has chosen to close under-performing delivery centers and complete reductions in workforce to enhance future profitability. Severance payments that occur from reductions in workforce are in accordance with the Company's postemployment plans and/or statutory requirements that are communicated to all employees upon hire date; therefore, severance liabilities are recognized when they are determined to be probable and reasonably estimable. Other liabilities for costs associated with an exit or disposal activity are recognized when the liability is incurred, rather than upon commitment to a plan.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_GrantAdvancesPolicyTextBlock', window );">Grant Advances</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Grant Advances</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company receives grants from various government </font><font style="font-family:Arial;font-size:10pt;">agencies</font><font style="font-family:Arial;font-size:10pt;"> as an incentive to locate delivery centers in their jurisdictions. The Company's policy is to account for grant monies received in advance as a liability and recognize to income as either a reduction to Cost of services or Depreciation expense over the term of the grant, when it is reasonably assured that the conditions of the grant have been or will be met.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxPolicyTextBlock', window );">Income Taxes</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Income Taxes</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Acco</font><font style="font-family:Arial;font-size:10pt;">unting for income taxes requires</font><font style="font-family:Arial;font-size:10pt;"> recognition of deferred tax assets and liabilities for the expected future income tax consequences of transactions that have been included in the Consolidated Financial Statements or tax returns. Under this method, deferred tax assets and liabilities are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. Gross deferred tax assets may then be reduced by a valuation allowance for amounts that do not satisfy the realization criteria established by current accounting standards.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company accounts for uncertain tax positions using a two-step approach to recognizing and measuring uncertain tax positions. The first step is to determine if the weight of available evidence indicates that it is more likely than not that the tax position will be sustained on audit. The second step is to estimate and measure the tax benefit as the amount that has a greater than 50% likelihood of being realized upon ultimate settlement with the tax authority. The Company evaluates these uncertain tax positions on a quarterly basis. This evaluation is based on the consideration of several factors including changes in facts or circumstances, changes in applicable tax law, and settlement of issues under audit. The Company recognizes interest and penalties related to uncertain tax positions as a part of the Provision for income taxes in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company provides for </font><font style="font-family:Arial;font-size:10pt;">U.S.</font><font style="font-family:Arial;font-size:10pt;">&#160;income tax expense on the earnings of foreign subsidiaries unless the subsidiaries' earnings are considered permanently reinvested outside the </font><font style="font-family:Arial;font-size:10pt;">U.S.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy', window );">Equity-Based Compensation Expense</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Equity-Based Compensation Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Equity-based compensation expense for all share-based payment awards granted is determined based on the grant-date fair value net of an estimated forfeiture rate on a straight-line basis over the requisite service period of the award, which is typically the vesting term of the share-based payment award. The Company estimates the forfeiture rate annually based on its historical experience of forfeited awards.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock', window );">Foreign Currency Translation</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Foreign Currency Translation</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The assets and liabilities of the Company's foreign subsidiaries, whose functional currency is not the U.S.&#160;</font><font style="font-family:Arial;font-size:10pt;">D</font><font style="font-family:Arial;font-size:10pt;">ollar, are translated at the exchange rates in effect on the last day of the period and income and expenses are translated using the monthly average exchange rates in effect for the period in which the items occur. Foreign currency translation gains and losses are recorded in Accumulated other comprehensive income (loss) within </font><font style="font-family:Arial;font-size:10pt;">S</font><font style="font-family:Arial;font-size:10pt;">tockholders' </font><font style="font-family:Arial;font-size:10pt;">E</font><font style="font-family:Arial;font-size:10pt;">quity. Foreign currency transaction gains and losses are included in </font><font style="font-family:Arial;font-size:10pt;">Other</font><font style="font-family:Arial;font-size:10pt;"> income (expense), net in the accompanying Consolidated Statements of Comprehensive Income</font><font style="font-family:Arial;font-size:10pt;"> (Loss)</font><font style="font-family:Arial;font-size:10pt;">. </font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenueRecognitionPolicyTextBlock', window );">Revenue Recognition</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Revenue Recognition</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company recognizes revenue when evidence of an arrangement exists, the delivery of service has occurred, the fee is fixed or determinable and collection is reasonably assured. The BPO inbound and outbound service fees are based on either a per minute, per hour, per transaction or per call basis. Certain client programs provide for adjustments to monthly billings based upon whether the Company achieves, exceeds or fails certain performance criteria. Adjustments to monthly billings consist of contractual bonuses/penalties, holdbacks and other performance based contingencies. Revenue recognition is limited to the amount that is not contingent upon delivery of future services or meeting other specified performance conditions.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Revenue also consists of services for agent training, program launch, professional consulting, fully-hosted or managed technology and learning innovation services. These service offerings may contain multiple element arrangements whereby the Company determines if those service offerings represent separate units of accounting. A deliverable constitutes a separate unit of accounting when it has standalone value and delivery or performance of the undelivered items is considered probable and substantially within our control. If those deliverables are determined to be separate units of accounting, revenue is recognized as services are provided. If those deliverables are not determined to be separate units of accounting, revenue for the delivered services are bundled into one unit of accounting and recognized over the life of the arrangement or at the time all services and deliverables have been delivered and satisfied. The Company allocates revenue to each of the deliverables based on a selling price hierarchy of vendor specific objective evidence (&#8220;VSOE&#8221;), third-party evidence, and then estimated selling price. VSOE is based on the price charged when the deliverable is sold separately. Third-party evidence is based on largely interchangeable competitor services in standalone sales to similarly situated customers. Estimated selling price is based on the Company's best estimate of what the selling prices of deliverables would be if they were sold regularly on a standalone basis. Estimated selling price is established considering multiple factors including, but not limited to, pricing practices in different geographies, service offerings, and customer classifications. Once the Company allocates revenue to each deliverable, the Company recognizes revenue when all revenue recognition criteria are met.</font></p><span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_RevenueRecognitionDeferredRevenue', window );">Deferred Revenue and Costs</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Deferred Revenue and Costs</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records amounts billed and received, but not earned, as deferred revenue. These amounts are recorded in Deferred revenue or as a component of Other long-term liabilities in the accompanying Consolidated Balance Sheets based on the period over which the Company expects to render services.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">We defer revenue for initial training that occurs upon commencement of a new contract if that training is billed separately because the training is not considered to </font><font style="font-family:Arial;font-size:10pt;">provide</font><font style="font-family:Arial;font-size:10pt;"> standalone value from other services.</font><font style="font-family:Arial;font-size:10pt;"> Accordingly, the corresponding training costs, consisting primarily of labor and related expenses, are also deferred. In these circumstances, both the training revenue and costs are amortized straight-line over the life of the contract as a component of Revenue and Cost of services, respectively. In situations where these initial training costs are not billed separately, but rather included in the hourly service rates paid by the client over the life of the contract, no deferral is necessary as the revenue is being recognized over the life of the contract and the associated training costs are expensed as incurred.</font></p><p style='margin-top:0pt; margin-bottom:8pt'>&#160;</p><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_LeasePolicyTextBlock', window );">Rent Expense</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Rent Expense</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company has negotiated certain rent holidays, landlord/tenant incentives and escalations in the base price of rent payments over the initial term of its operating leases. The initial term includes the &#8220;build-out&#8221; period of leases, where no rent payments are typically due. The Company recognizes rent holidays and rent escalations on a straight-line basis to rent expense over the lease term. The landlord/tenant incentives are recorded as an increase to deferred rent liabilities and amortized on a straight line basis to rent expense over the initial lease term. </font></p><span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AssetRetirementObligationsPolicy', window );">Asset Retirement Obligations</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Asset Retirement Obligations</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">Asset retirement obligations relate to legal obligations associated with the retirement of long-lived assets resulting from the acquisition, construction, development and/or normal use of the underlying assets.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company records all asset retirement obligations at estimated fair value. The Company's asset retirement obligations primarily relate to clauses in its delivery center operating leases which require the Company to return the leased premises to its original condition. The associated asset retirement obligations are capitalized as part of the carrying amount of the underlying asset and depreciated over the estimated useful life of the asset. The liability, reported within Other long-term liabilities, is accreted through charges to operating expenses. If the asset retirement obligation is settled for an amount other than the carrying amount of the liability, the Company recognizes a gain or loss on settlement.</font></p><span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock', window );">Recently Issued Accounting Pronouncements</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Recently Issued Accounting Pronouncements</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In April 2014, the Financial Accounting Standards Board (&#8220;FASB&#8221;) issued Accounting Standards Update (&#8220;ASU&#8221;) 2014-08, &#8220;Presentation of Financial Statements and Property, Plant, and Equipment &#8211; Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity.&#8221; ASU 2014-08 provides new guidance related to the definition of a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. This new guidance is effective for annual periods beginning on or after December 15, 2014 and interim periods within those years. Beginning in 2015, the Company will apply the new guidance, as applicable, to future disposals of components or clas</font><font style="font-family:Arial;font-size:10pt;">sifications as held for sale, but the Company</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">does not expect it to have a significant impact on its financial position, results of operation or related disclosures.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2014, the FASB issued ASU 2014-09, &#8220;Revenue from Contracts with Customers.&#8221; ASU 2014-09 provides new guidance related to how an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, ASU 2014-09 specifies new accounting for costs associated with obtaining or fulfilling contracts with customers and expands the required disclosures related to revenue and cash flows from contracts with customers. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December&#160;15,&#160;2016, and can be adopted either retrospectively to each prior reporting period presented or as a cumulative-effect adjustment as of the date of adoption, with early application not permitted. The Company is currently determining its implementation approach and assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In June 2014, the FASB issued ASU 2014-12, &#8220;Accounting for Share-Based Payments When the Terms of an Award Provide That a Performance Target Could Be </font><font style="font-family:Arial;font-size:10pt;">Achieved</font><font style="font-family:Arial;font-size:10pt;"> after the Requisite Service Period&#8221;. ASU 2014-12 requires that a performance target that affects vesting and that could be achieved after the requisite service period </font><font style="font-family:Arial;font-size:10pt;">be</font><font style="font-family:Arial;font-size:10pt;"> treated as a performance condition. This new guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2015, and early adoption is permitted. Beginning in 2016, the Company will apply</font><font style="font-family:Arial;font-size:10pt;"> the new guidance as applicable and is currently assessing the impact on the consolidated financial statements.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In August 2014, the FASB issued ASU No. 2014-15, &#8220;Presentation of Financial Statements - Going Concern&#8221;, as a new Sub-topic, Accounting Standards Codification Sub-topic 205.40. The new going concern standard codifies in GAAP management's responsibility to evaluate whether there is substantial doubt about an entity's ability to continue as a going concern and to provide related footnote disclosures. This ASU is effective for interim and annual periods beginning on or after December 15, 2016 and early adoption is permitted. The Company </font><font style="font-family:Arial;font-size:10pt;">is evaluating when it will adopt the standard but does not expect it to have a significant </font><font style="font-family:Arial;font-size:10pt;">impact on its financial position, results of operation or related disclosures.</font></p><span></span></td>
      </tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for the receipt or accrual of grant monies.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for liabilities related to estimated insurance claims on self-insurance policies (i.e. workers' compensation, employee health and general liability insurance).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccountingPoliciesAbstract</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for determining amounts to accrue and charge against earnings so as to satisfy legal obligations associated with the retirement (through sale, abandonment, recycling, or disposal in some other manner) of a tangible long-lived asset that result from the acquisition, construction, or development and (or) the normal operation of a long-lived asset. This accounting policy disclosure excludes obligations arising 1) in connection with leased property, whether imposed by a lease agreement or by a party other than the lessor, that meet the definition of either minimum lease payments or contingent rentals; 2) solely from a plan to sell or otherwise dispose of a long-lived asset and 3) from certain environmental remediation liabilities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 410<br><br> -SubTopic 20<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2175671<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AssetRetirementObligationsPolicy</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for cash and cash equivalents, including the policy for determining which items are treated as cash equivalents. Other information that may be disclosed includes (1) the nature of any restrictions on the entity's use of its cash and cash equivalents, (2) whether the entity's cash and cash equivalents are insured or expose the entity to credit risk, (3) the classification of any negative balance accounts (overdrafts), and (4) the carrying basis of cash equivalents (for example, at cost) and whether the carrying amount of cash equivalents approximates fair value.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6506951<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Cash Equivalents<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6507016<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 1<br><br> -Article 5<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 305<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2122427<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 230<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367179&amp;loc=d3e4273-108586<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Financial Reporting Release (FRR)<br><br> -Number 203<br><br> -Paragraph 02-03<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CashAndCashEquivalentsPolicyTextBlock</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for credit risk.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 944<br><br> -SubTopic 825<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28088331&amp;loc=SL29635902-196195<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13531-108611<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 21<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13537-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6875567&amp;loc=d3e14489-108613<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 825<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6480020&amp;loc=d3e61082-112788<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 825<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6480020&amp;loc=d3e61044-112788<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ConcentrationRiskCreditRisk</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy regarding (1) the principles it follows in consolidating or combining the separate financial statements, including the principles followed in determining the inclusion or exclusion of subsidiaries or other entities in the consolidated or combined financial statements and (2) its treatment of interests (for example, common stock, a partnership interest or other means of exerting influence) in other entities, for example consolidation or use of the equity or cost methods of accounting.  The accounting policy may also address the accounting treatment for intercompany accounts and transactions, noncontrolling interest, and the income statement treatment in consolidation for issuances of stock by a subsidiary.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02, 03<br><br> -Article 3A<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2197480<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 860<br><br> -SubTopic 40<br><br> -Section 45<br><br> -URI http://asc.fasb.org/section&amp;trid=2197723<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 323<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2196966<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 325<br><br> -SubTopic 20<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2197087<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 2<br><br> -Subparagraph (SX 210.3A-02)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27015204&amp;loc=d3e355033-122828<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 323<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=16385135&amp;loc=d3e33801-111570<br><br><br><br>Reference 9: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=d3e5614-111684<br><br><br><br>Reference 10: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph k<br><br> -Article 1<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ConsolidationPolicyTextBlock</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>nonnum:textBlockItemType</td>
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                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for recognizing and reporting costs associated with exiting, disposing of, and restructuring certain operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 5<br><br> -Section P<br><br> -Subsection 3, 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2175746<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 420<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 5.P.3,4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27011515&amp;loc=d3e140864-122747<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CostsAssociatedWithExitOrDisposalActivitiesOrRestructuringsPolicyTextBlock</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
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              </div>
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          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for its derivative instruments and hedging activities.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=d3e41620-113959<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5579245-113959<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5579240-113959<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=d3e41638-113959<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(n))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 7: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph n<br><br> -Article 4<br><br><br><br>Reference 8: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 7<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=d3e41675-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for determining the fair value of financial instruments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 820<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2155942<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for (1) transactions denominated in a currency other than the reporting enterprise's functional currency, (2) translating foreign currency financial statements that are incorporated into the financial statements of the reporting enterprise by consolidation, combination, or the equity method of accounting, and (3) remeasurement of the financial statements of a foreign reporting enterprise in a hyperinflationary economy.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 20<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2175856<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2175826<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2175892<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for goodwill. This accounting policy also may address how an entity assesses and measures impairment of goodwill, how reporting units are determined, how goodwill is allocated to such units, and how the fair values of the reporting units are determined.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for intangible assets. This accounting policy may address both intangible assets subject to amortization and those that are not. The following also may be disclosed: (1) a description of intangible assets (2) the estimated useful lives of those assets (3) the amortization method used (4) how the entity assesses and measures impairment of such assets (5) how future cash flows are estimated (6) how the fair values of such asset are determined.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for income taxes, which may include its accounting policies for recognizing and measuring deferred tax assets and liabilities and related valuation allowances, recognizing investment tax credits, operating loss carryforwards, tax credit carryforwards, and other carryforwards, methodologies for determining its effective income tax rate and the characterization of interest and penalties in the financial statements.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for costs incurred when both (1) the software is acquired, internally developed, or modified solely to meet the entity's internal needs, and (2) during the software's development or modification, no substantive plan exists or is being developed to market the software externally.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for leasing arrangements (both lessor and lessee). This disclosure may address (1) lease classification (that is, operating versus capital), (2) how the term of a lease is determined (for example, the circumstances in which a renewal option is considered part of the lease term), (3) how rental revenue or expense is recognized for a lease that contains rent escalations, (4) an entity's accounting treatment for deferred rent, including that which arises from lease incentives, rent abatements, rent holidays, or tenant allowances (5) an entity's accounting treatment for contingent rental payments and (6) an entity's policy for reviewing, at least annually, the residual values of sales-type and direct-finance leases. The disclosure also may indicate how the entity accounts for its capital leases, leveraged leases or sale-leaseback transactions.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 40<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2209073<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 30<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2209026<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 840<br><br> -SubTopic 20<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2208979<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for the nature of an entity's business, the major products or services it sells or provides and its principal markets, including the locations of those markets. If the entity operates in more than one business, the disclosure also indicates the relative importance of its operations in each business and the basis for the determination (for example, assets, revenues, or earnings).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6003-108592<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy pertaining to new accounting pronouncements that may impact the entity's financial reporting. Includes, but is not limited to, quantification of the expected or actual impact.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NewAccountingPronouncementsPolicyPolicyTextBlock</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for long-lived, physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, basis of assets, depreciation and depletion methods used, including composite deprecation, estimated useful lives, capitalization policy, accounting treatment for costs incurred for repairs and maintenance, capitalized interest and the method it is calculated, disposals and impairments.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2155824<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13(a))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 13<br><br> -Subparagraph a<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PropertyPlantAndEquipmentPolicyTextBlock</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for incremental direct costs incurred related to the acquisition or origination of a customer contract in a transaction that results in revenue deferral (that is, whether such costs are expensed as incurred or deferred and charged to expense in proportion to the revenue recognized.) Also describes the entity's policy for determining which costs are capitalized as contract acquisition or origination costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section A<br><br> -Paragraph f<br><br> -Subparagraph Question 3, 4<br><br> -Subsection 3<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.A.3(f).Q4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.A.3(f).Q3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RevenueRecognitionCustomerAcquisitions</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for recognizing unearned income or deferred revenue related to transactions involving the sale of a product or performance of services.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section B<br><br> -Paragraph Question 1<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.B.Q1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2197196<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_RevenueRecognitionDeferredRevenue</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for revenue recognition. If the entity has different policies for different types of revenue transactions, the policy for each material type of transaction is generally disclosed. If a sales transaction has multiple element arrangements (for example, delivery of multiple products, services or the rights to use assets) the disclosure may indicate the accounting policy for each unit of accounting as well as how units of accounting are determined and valued. The disclosure may encompass important judgment as to appropriateness of principles related to recognition of revenue. The disclosure also may indicate the entity's treatment of any unearned or deferred revenue that arises from the transaction.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18726-107790<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 13<br><br> -Section B<br><br> -Paragraph Question 1<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 605<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 13.B.Q1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012821&amp;loc=d3e214044-122780<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18823-107790<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for stock option and stock incentive plans. This disclosure may include (1) the types of stock option or incentive plans sponsored by the entity (2) the groups that participate in (or are covered by) each plan (3) significant plan provisions and (4) how stock compensation is measured, and the methodologies and significant assumptions used to determine that measurement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (b),(f)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -URI http://asc.fasb.org/subtopic&amp;trid=2228939<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationOptionAndIncentivePlansPolicy</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for trade and other accounts receivables. This disclosure may include the basis at which such receivables are carried in the entity's statements of financial position (for example, net realizable value), how the entity determines the level of its allowance for doubtful accounts, when impairments, charge-offs or recoveries are recognized, and the entity's income recognition policies for such receivables, including its treatment of related fees and costs, its treatment of premiums, discounts or unearned income, when accrual of interest is discontinued, how the entity records payments received on nonaccrual receivables and its policy for resuming accrual of interest on such receivables.  If the enterprise holds a large number of similar loans, disclosure may include the accounting policy for the anticipation of prepayments and significant assumptions underlying prepayment estimates for amortization of premiums, discounts, and nonrefundable fees and costs.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6367646&amp;loc=d3e18780-107790<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 3, 4<br><br> -Article 5<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6378556&amp;loc=d3e10133-111534<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28368275&amp;loc=d3e5093-111524<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28368275&amp;loc=d3e5212-111524<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Disclosure of accounting policy for the use of estimates in the preparation of financial statements in conformity with generally accepted accounting principles.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6143-108592<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 8<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6132-108592<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 275<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6927468&amp;loc=d3e6061-108592<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHH">
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          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS (TABLES)<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EmployeeCompensationPlansAbstract', window );"><strong>EMPLOYEE COMPENSATION PLANS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
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      <tr class="ro">
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        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 67px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 236px; text-align:center;border-color:#000000;min-width:236px;">&#160;</td><td   style="width: 82px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Shares</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:87px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Weighted Average Exercise Price</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 89px; 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                <p>The entire disclosure for deferred revenues at the end of the reporting period, and description and amounts of significant changes that occurred during the reporting period. Deferred revenue is a liability as of the balance sheet date related to a revenue producing activity for which revenue has not yet been recognized. Generally, an entity records deferred revenue when it receives consideration from a customer before achieving certain criteria that must be met for revenue to be recognized in conformity with GAAP.</p>
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        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">2.0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">0.4</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">0.3</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="nump"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">0.9</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
        <td class="num"><a title="us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount" onclick="toggleNextSibling(this);">(0.1)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ValuationAllowanceDeferredTaxAssetChangeInAmount</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ReturnToProvisionAdjustments', window );">Benefit to Income Taxes Related to Return to Provision Adjustments</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ReturnToProvisionAdjustments" onclick="toggleNextSibling(this);">0.7</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReturnToProvisionAdjustments</span><span></span></td>
        <td class="nump"><a title="ttec_ReturnToProvisionAdjustments" onclick="toggleNextSibling(this);">0.3</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReturnToProvisionAdjustments</span><span></span></td>
        <td class="nump"><a title="ttec_ReturnToProvisionAdjustments" onclick="toggleNextSibling(this);">0.5</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReturnToProvisionAdjustments</span><span></span></td>
        <td class="nump"><a title="ttec_ReturnToProvisionAdjustments" onclick="toggleNextSibling(this);">0.6</a><span style="display:none;white-space:normal;text-align:left;">ttec_ReturnToProvisionAdjustments</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_TaxBenefitRelatedToRestructuringCharges', window );">Benefit to Income Taxes Related to Restructuring Charges</a></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.6</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.1</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.3</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">1.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="nump"><a title="ttec_TaxBenefitRelatedToRestructuringCharges" onclick="toggleNextSibling(this);">0.2</a><span style="display:none;white-space:normal;text-align:left;">ttec_TaxBenefitRelatedToRestructuringCharges</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxExpenseNetherlandsAudit', window );">Income Tax Expense Netherlands Audit</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxExpenseNetherlandsAudit" onclick="toggleNextSibling(this);">1.3</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxExpenseNetherlandsAudit</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_IncomeTaxExpenseFutureValueContingentPayments', window );">Income Tax Expense Future Value Contingent Payments</a></td>
        <td class="nump"><a title="ttec_IncomeTaxExpenseFutureValueContingentPayments" onclick="toggleNextSibling(this);">$ 1.6</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxExpenseFutureValueContingentPayments</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxExpenseFutureValueContingentPayments" onclick="toggleNextSibling(this);">$ 0.7</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxExpenseFutureValueContingentPayments</span><span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxExpenseFutureValueContingentPayments" onclick="toggleNextSibling(this);">$ 1.6</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxExpenseFutureValueContingentPayments</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_IncomeTaxExpenseFutureValueContingentPayments" onclick="toggleNextSibling(this);">$ 1.6</a><span style="display:none;white-space:normal;text-align:left;">ttec_IncomeTaxExpenseFutureValueContingentPayments</span><span></span></td>
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    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxExpenseFutureValueContingentPayments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Income tax expense related to changes in the value of future contingent payments</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxExpenseFutureValueContingentPayments</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_IncomeTaxExpenseNetherlandsAudit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Income tax expense related to Netherlands audit</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_IncomeTaxExpenseNetherlandsAudit</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ReturnToProvisionAdjustments">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total net benefit to income tax rexpense related to return to provision adjustments made in a particular period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ReturnToProvisionAdjustments</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The net tax benefit associated with restructuring charges taken during a particular period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The gross amount of decreases in tax expense related to the release of uncertain tax positions in total.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_UnrecognizedTaxBenefitsDecreasesTotal</td>
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                    <td>ttec_</td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>credit</td>
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                    <td>duration</td>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td style="white-space:nowrap;">us-gaap_QuarterlyFinancialInformationDisclosureAbstract</td>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of the change in the period in the valuation allowance for a specified deferred tax asset.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=21917399&amp;loc=d3e32123-109318<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>NET INCOME PER SHARE<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_NetIncomePerShareAbstract', window );"><strong>NET INCOME PER SHARE [Abstract]</strong></a></td>
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                <p>The entire disclosure for earnings per share.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E4CAC">
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          <div style="width: 200px;"><strong>DEFERRED REVENUE AND COSTS (DEFERRED COSTS CLASSIFICATION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
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        <td class="nump"><a title="us-gaap_DeferredCostsCurrentAndNoncurrent" onclick="toggleNextSibling(this);">$ 29,059</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredCostsCurrentAndNoncurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredCostsCurrentAndNoncurrent" onclick="toggleNextSibling(this);">$ 29,155</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredCostsCurrentAndNoncurrent</span><span></span></td>
      </tr>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts of deferred costs that are expected to be recognized as a charge against earnings in periods after one year or beyond the normal operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 17<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 942<br><br> -SubTopic 210<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.9-03.10)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6876686&amp;loc=d3e534808-122878<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Sum of the carrying amounts as of the balance sheet date of deferred costs capitalized at the end of the reporting period that are expected to be charged against earnings within one year or the normal operating cycle, if longer.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.8)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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                <p>The carrying amount of deferred costs.</p>
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                <p>No definition available.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EZF">
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          <div style="width: 200px;"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="text">&#xA0;<span></span></td>
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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 30, 2012</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 23px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2012</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="3"  style="width: 295px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 30, 2013</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 283px; text-align:left;border-color:#000000;min-width:283px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">(loss) at December 31, 2013</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: right;">$</font></td><td   style="width: 64px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:64px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (10,581)</font></td><td   style="width: 12px; 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text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Other comprehensive income (loss) before reclassifications</font></td><td   style="width: 64px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 295px; text-align:left;border-color:#000000;min-width:295px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Accumulated other comprehensive income</font></td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:right;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 271px; text-align:left;border-color:#000000;min-width:271px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:80px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 80px; 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border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:139px;">&#160;</td></tr><tr style="height: 15px"><td colspan="3"  style="width: 210px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (569)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (829)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 139px; text-align:left;border-color:#000000;min-width:139px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Net income (loss)</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 186px; text-align:left;border-color:#000000;min-width:186px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; 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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The entire disclosure for any adjustments made during the period to avoid double counting in comprehensive income items displayed as part of net income that also had been displayed as part of other comprehensive income in that period or earlier periods. These adjustments include reclassifications to net income of items in accumulated comprehensive income, such as deferred gains or losses on qualifying hedges when hedged item reported in net income, holding gains or losses on available-for-sale securities transferred into trading category, unrealized holding gains or losses on debt securities transferred from held-to-maturity category into available-for-sale category and accumulated translation adjustment attributable to foreign subsidiary or investment in foreign entity upon sale or liquidation.</p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the components of accumulated other comprehensive income (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EFMAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS (RSU ROLLFORWARD TABLE) (DETAILS) (USD $)<br></strong></div>
        </th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedRollForward', window );"><strong>RSU Rollforward by Shares</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber', window );">Unvested as of December 31, 2013, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" onclick="toggleNextSibling(this);">1,973,575</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod', window );">Granted, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod" onclick="toggleNextSibling(this);">666,656</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod', window );">Vested, shares</a></td>
        <td class="num"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod" onclick="toggleNextSibling(this);">(626,070)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod', window );">Cancellations/expirations, shares</a></td>
        <td class="num"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod" onclick="toggleNextSibling(this);">(191,083)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber', window );">Unvested as of December 31, 2014, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" onclick="toggleNextSibling(this);">1,823,078</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber" onclick="toggleNextSibling(this);">1,973,575</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValueRollForward', window );"><strong>RSU Rollforward by Weighted Average Grant Date Fair Value</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue', window );">Unvested as of December 31, 2013, weighted average grant date fair value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 20.39</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue', window );">Granted, weighted average grant date fair value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 26.92</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 21.66</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 15.91</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue', window );">Vested, weighted average grant date fair value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 19.85</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue', window );">Cancellations/expirations, weighted average grant date fair value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 19.62</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue', window );">Unvested as of December 31, 2014, weighted average grant date fair value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 23.02</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue" onclick="toggleNextSibling(this);">$ 20.39</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The number of equity-based payment instruments, excluding stock (or unit) options, that were forfeited during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average fair value as of the grant date of equity-based award plans other than stock (unit) option plans that were not exercised or put into effect as a result of the occurrence of a terminating event.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The number of grants made during the period on other than stock (or unit) option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, performance target plan).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The weighted average fair value at grant date for nonvested equity-based awards issued during the period on other than stock (or unit) option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, performance target plan).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The number of non-vested equity-based payment instruments, excluding stock (or unit) options, that validly exist and are outstanding as of the balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(i)-(ii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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                    <td>na</td>
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                    <td><strong> Name:</strong></td>
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                <p>The weighted average fair value of nonvested awards on equity-based plans excluding option plans (for example, phantom stock or unit plan, stock or unit appreciation rights plan, revenue or profit achievement stock award plan) for which the employer is contingently obligated to issue equity instruments or transfer assets to an employee who has not yet satisfied service or performance criteria necessary to gain title to proceeds from the sale of the award or underlying shares or units.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(i)-(ii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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                <p>The number of equity-based payment instruments, excluding stock (or unit) options, that vested during the reporting period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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                <p>The weighted average fair value as of grant date pertaining to an equity-based award plan other than a stock (or unit) option plan for which the grantee gained the right during the reporting period, by satisfying service and performance requirements, to receive or retain shares or units, other instruments, or cash in accordance with the terms of the arrangement.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(2)(iii)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS (TABLES)<br></strong></div>
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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,713</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Other intangible assets, net</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 46px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">December 31, 2012</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:70px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: center;">Amortization and Impairment</font></td><td   style="width: 10px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">accumulated amortization</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,943)</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (3,818)</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 164px; text-align:left;border-color:#000000;min-width:164px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;TEXT-ALIGN: left;">Trade name - indefinite life</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 10,800</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (1,087)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> -</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,713</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 152px; text-align:left;border-color:#000000;min-width:152px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">Other intangible assets, net</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 54,461</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (8,305)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 70px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:70px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> 9,520</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;"> (864)</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 8pt;COLOR: #000000;">$</font></td><td   style="width: 72px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 70px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:70px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock', window );">Future Amortization Expense of Finite Lived Intangible Assets</a></td>
        <td class="text"><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 17px"><td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2015</font></td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 10,768</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2016</font></td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,203</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">2019</font></td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 65px; text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 6,027</font></td></tr><tr style="height: 17px"><td colspan="2"  style="width: 304px; text-align:left;border-color:#000000;min-width:304px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: left;">Thereafter</font></td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 65px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 7,434</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">Total</font></td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;">$</font></td><td   style="width: 65px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:65px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;"> 50,910</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 292px; text-align:left;border-color:#000000;min-width:292px;">&#160;</td><td   style="width: 64px; text-align:left;border-color:#000000;min-width:64px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 65px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:65px;">&#160;</td></tr></table></div><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherIntangibleAssetsAbstract">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherIntangibleAssetsAbstract</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ScheduleOfIntangibleAssetsExcludingGoodwillTableTextBlock">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the aggregate amount of finite and indefinite lived intangible assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of the amount of amortization expense expected to be recorded in succeeding fiscal years for finite-lived intangible assets.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EJQAE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS (OPTIONS ROLLFORWARD TABLE) (DETAILS) (USD $)<br>In Thousands, except Share data, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="2">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward', window );"><strong>Stock Option Rollforward by Shares</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber', window );">Outstanding as of December 31, 2013, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" onclick="toggleNextSibling(this);">1,220,474</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercises, shares</a></td>
        <td class="num"><a title="us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" onclick="toggleNextSibling(this);">(53,100)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod', window );">Post-vest cancellations/expirations, shares</a></td>
        <td class="num"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod" onclick="toggleNextSibling(this);">(15,375)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber', window );">Outstanding as of December 31, 2014, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" onclick="toggleNextSibling(this);">1,151,999</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber" onclick="toggleNextSibling(this);">1,220,474</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber', window );">Vested and exercisable as of December 31, 2014, shares</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber" onclick="toggleNextSibling(this);">1,001,999</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward', window );"><strong>Stock Option Rollforward by Weighted Average Exercise Price</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice', window );">Outstanding as of December 31, 2013, weighted average exercise price</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 13.43</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice', window );">Exercises, weighted average exercise price</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 9.60</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice', window );">Post-vest cancellations/expirations, weighted average exercise price</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 8.90</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice', window );">Outstanding as of December 31, 2014, weighted average exercise price</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 13.67</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice</span><span></span></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 13.43</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice', window );">Vested and exercisable as of December 31, 2014, weighted average exercise price</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice" onclick="toggleNextSibling(this);">$ 13.12</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_WeightedAverageContractTermInYearsAbstract', window );"><strong>Weighted Average Contract Term In Years [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2', window );">Outstanding as of December 31, 2014, weighted average remaining contract term in years</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">1 year 9 months 0 days<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1', window );">Vested and exercisable as of December 31, 2014, weighted average remaining contract term in years</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">1 year 2 months 0 days<span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_AggregateIntrinsicValueAbstract', window );"><strong>Aggregate Intrinsic Value [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue', window );">Outstanding as of December 31, 2014, aggregate intrinsic value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue" onclick="toggleNextSibling(this);">$ 11,540</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue', window );">Vested and exercisable as of December 31, 2014, aggregate intrinsic value</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue" onclick="toggleNextSibling(this);">$ 10,584</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>For presentations that combine terminations, the number of shares under options that were cancelled during the reporting period as a result of occurrence of a terminating event specified in contractual agreements pertaining to the stock option plan or that expired.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(3)-(4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average price of options that were either forfeited or expired.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(3)-(4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsForfeituresAndExpirationsInPeriodWeightedAverageExercisePrice</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount by which the current fair value of the underlying stock exceeds the exercise price of options outstanding.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingIntrinsicValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of options outstanding, including both vested and non-vested options.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(i)-(ii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingNumber</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingRollForward</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average price at which grantees can acquire the shares reserved for issuance under the stock option plan.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePrice</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsOutstandingWeightedAverageExercisePriceRollforward</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:stringItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average remaining contractual term for option awards outstanding, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (e)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsOutstandingWeightedAverageRemainingContractualTerm2</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of difference between fair value of the underlying shares reserved for issuance and exercise price of fully vested and expected to vest options that are exercisable.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (e)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableAggregateIntrinsicValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The number of exercisable share options (fully vested and expected to vest) that may be converted as of the balance sheet date.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (e)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableNumber</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>As of the balance sheet date, the weighted-average exercise price (at which grantees can acquire the shares reserved for issuance) for exercisable stock options that are fully vested or expected to vest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (e)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageExercisePrice</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average remaining contractual term for fully vested and expected to vest options that are exercisable or convertible, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (e)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardOptionsVestedAndExpectedToVestExercisableWeightedAverageRemainingContractualTerm1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average price at which option holders acquired shares when converting their stock options into shares.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementsByShareBasedPaymentAwardOptionsExercisesInPeriodWeightedAverageExercisePrice</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:perShareItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of share options (or share units) exercised during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28,29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
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        </tr>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E6LFK">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>Consolidated Statement of Stockholders' Equity (USD $)<br>In Thousands, except Share data</strong></div>
        </th>
        <th class="th">
          <div>Total</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Preferred Stock [Member]</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Common Stock [Member]</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Treasury Stock [Member]</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Additional Paid-in Capital [Member]</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Accumulated Other Comprehensive Income (Loss) [Member]</div>
        </th>
        <th class="th">
          <div>Stockholders' Equity of the Company Retained Earnings [Member]</div>
        </th>
        <th class="th">
          <div>Noncontrolling Interest [Member]</div>
        </th>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Beginning balance,value at Dec. 31, 2011</a></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">$ 470,247</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">$ 566</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">$ (357,267)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">$ 350,386</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">$ (5,474)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">$ 470,776</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">$ 11,260</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock beginning balance, share at Dec. 31, 2011</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">56,635</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">73,923</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">70,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest', window );">Net income excluding mandatorily redeemable noncontrolling interest</a></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" onclick="toggleNextSibling(this);">73,923</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">3,908</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination', window );">Acquisition of noncontrolling interest</a></td>
        <td class="nump"><a title="us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination" onclick="toggleNextSibling(this);">941</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">941</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(2,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(2,205)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity', window );">Transfer of noncontrolling interest to mandatorily redeemable noncontrolling interest</a></td>
        <td class="num"><a title="ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity" onclick="toggleNextSibling(this);">(1,067)</a><span style="display:none;white-space:normal;text-align:left;">ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(1,067)</a><span style="display:none;white-space:normal;text-align:left;">ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax', window );">Foreign currency translation adjustments</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">12,648</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">12,517</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">131</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax', window );">Derivatives valuation, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">15,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">15,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">575</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units, value</a></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" onclick="toggleNextSibling(this);">(4,580)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">5</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">8,041</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(12,626)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">121</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" onclick="toggleNextSibling(this);">1,374</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">1,703</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(330)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="num"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" onclick="toggleNextSibling(this);">(1)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(1)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ShareBasedCompensationEquityBasedAwards', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards" onclick="toggleNextSibling(this);">13,295</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">13,285</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">10</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockSharesAcquired[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(5,043)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(81,243)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(50)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">(81,193)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax', window );">Other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax" onclick="toggleNextSibling(this);">527</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">527</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2012</a></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">499,270</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">522</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">(428,716)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">350,714</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">22,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">540,791</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">12,978</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2012</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2012</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">52,288</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">71,471</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">67,388</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest', window );">Net income excluding mandatorily redeemable noncontrolling interest</a></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" onclick="toggleNextSibling(this);">70,989</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">3,601</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(4,183)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(4,183)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromRedemptions', window );">Purchases of outstanding noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromRedemptions" onclick="toggleNextSibling(this);">(425)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromRedemptions</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_MinorityInterestDecreaseFromRedemptions[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">3,715</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromRedemptions<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromRedemptions[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(4,140)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromRedemptions<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestChangeInRedemptionValue', window );">Adjustments to redemption value of mandatorily redeemable noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue" onclick="toggleNextSibling(this);">(1,677)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">(1,677)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest', window );">Deconsolidation of a subsidiary</a></td>
        <td class="num"><a title="ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest" onclick="toggleNextSibling(this);">(121)</a><span style="display:none;white-space:normal;text-align:left;">ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(121)</a><span style="display:none;white-space:normal;text-align:left;">ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax', window );">Foreign currency translation adjustments</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(26,342)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">(26,254)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(88)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax', window );">Derivatives valuation, net of tax</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">(17,911)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">(17,911)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">455</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units, value</a></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" onclick="toggleNextSibling(this);">(4,974)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">5</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">6,530</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(11,509)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">91</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" onclick="toggleNextSibling(this);">862</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">1,294</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(433)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" onclick="toggleNextSibling(this);">787</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">787</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ShareBasedCompensationEquityBasedAwards', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards" onclick="toggleNextSibling(this);">13,141</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">13,107</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">34</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockSharesAcquired[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(2,481)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(56,532)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(25)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">(56,507)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax', window );">Other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax" onclick="toggleNextSibling(this);">598</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">598</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2013</a></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">473,482</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">503</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">(477,399)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">356,381</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">(20,586)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">606,502</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">8,081</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2013</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2013</a></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding" onclick="toggleNextSibling(this);">50,352,881</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">50,353</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ProfitLoss', window );">Net income</a></td>
        <td class="nump"><a title="us-gaap_ProfitLoss" onclick="toggleNextSibling(this);">77,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_ProfitLoss[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">72,293</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ProfitLoss<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest', window );">Net income excluding mandatorily redeemable noncontrolling interest</a></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest" onclick="toggleNextSibling(this);">76,805</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">4,512</a><span style="display:none;white-space:normal;text-align:left;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders', window );">Dividends distributed to noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders" onclick="toggleNextSibling(this);">(4,275)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(4,275)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_MinorityInterestChangeInRedemptionValue', window );">Adjustments to redemption value of mandatorily redeemable noncontrolling interest</a></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue" onclick="toggleNextSibling(this);">(936)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_MinorityInterestChangeInRedemptionValue[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">(936)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_MinorityInterestChangeInRedemptionValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax', window );">Foreign currency translation adjustments</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(23,120)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">(22,771)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">(349)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax', window );">Derivatives valuation, net of tax</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">(9,993)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">(9,993)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare', window );">Vesting of restricted stock units, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">396</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue', window );">Vesting of restricted stock units, value</a></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue" onclick="toggleNextSibling(this);">(5,379)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">4</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">5,979</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(11,362)</a><span style="display:none;white-space:normal;text-align:left;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised', window );">Exercise of stock options, share</a></td>
        <td class="num"><a title="us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised" onclick="toggleNextSibling(this);">(53,100)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">58</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised', window );">Exercise of stock options, value</a></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised" onclick="toggleNextSibling(this);">443</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">1</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">876</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">(434)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockIssuedDuringPeriodValueStockOptionsExercised<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation', window );">Excess tax benefit from equity-based awards</a></td>
        <td class="nump"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation" onclick="toggleNextSibling(this);">1,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">1,015</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_ShareBasedCompensationEquityBasedAwards', window );">Equity-based compensation expense</a></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards" onclick="toggleNextSibling(this);">11,206</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">11,192</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="ttec_ShareBasedCompensationEquityBasedAwards[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">14</a><span style="display:none;white-space:normal;text-align:left;">ttec_ShareBasedCompensationEquityBasedAwards<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockSharesAcquired', window );">Purchases of common stock, share</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockSharesAcquired[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(2,354)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockSharesAcquired<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_TreasuryStockValueAcquiredCostMethod', window );">Purchases of common stock, value</a></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod" onclick="toggleNextSibling(this);">(57,074)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">(23)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_TreasuryStockValueAcquiredCostMethod[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">(57,051)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_TreasuryStockValueAcquiredCostMethod<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax', window );">Other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax" onclick="toggleNextSibling(this);">1,076</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">1,076</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest', window );">Ending balance,value at Dec. 31, 2014</a></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest" onclick="toggleNextSibling(this);">$ 463,250</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">$ 485</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_TreasuryStockMember]" onclick="toggleNextSibling(this);">$ (527,595)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_TreasuryStockMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AdditionalPaidInCapitalMember]" onclick="toggleNextSibling(this);">$ 356,792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AdditionalPaidInCapitalMember</span><span></span></td>
        <td class="num"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_AccumulatedOtherComprehensiveIncomeMember]" onclick="toggleNextSibling(this);">$ (52,274)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_AccumulatedOtherComprehensiveIncomeMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_RetainedEarningsMember]" onclick="toggleNextSibling(this);">$ 677,859</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_RetainedEarningsMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest[us-gaap_StatementEquityComponentsAxis=us-gaap_NoncontrollingInterestMember]" onclick="toggleNextSibling(this);">$ 7,983</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_NoncontrollingInterestMember</span><span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_PreferredStockSharesOutstanding', window );">Preferred stock ending balance, share at Dec. 31, 2014</a></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding</span><span></span></td>
        <td class="nump"><a title="us-gaap_PreferredStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_PreferredStockMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_PreferredStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_PreferredStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="rc">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CommonStockSharesOutstanding', window );">Common stock ending balance, share at Dec. 31, 2014</a></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding" onclick="toggleNextSibling(this);">48,452,852</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CommonStockSharesOutstanding[us-gaap_StatementEquityComponentsAxis=us-gaap_CommonStockMember]" onclick="toggleNextSibling(this);">48,453</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CommonStockSharesOutstanding<br>/ us-gaap_StatementEquityComponentsAxis<br>= us-gaap_CommonStockMember</span><span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The carrying value of the noncontrolling interest of a deconsolidated subsidiary that was included in the total gain or loss on the deconsolidation of a subsidiary.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_Deconsolidationofsubsidiarycarryingvalueofnoncontrollinginterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The combined profit or loss excluding the mandatorily redeemable noncontrolling interest included outside of equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ProfitLossExcludingMandatorilyRedeemableNoncontrollingInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of noncontrolling interest moved from permanent equity to mezzanine equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_RedeemableNoncontrollingInterestTransferFromPermanentEquity</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_ShareBasedCompensationEquityBasedAwards">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Share based compensation expense for awards that are coded as equity based awards only. This expense amount excludes expense recognized for liability based awards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_ShareBasedCompensationEquityBasedAwards</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryShare</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>No authoritative reference available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_VestingOfRestrictedStockUnitsIssuedOutOfTreasuryValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of increase in additional paid in capital (APIC) resulting from a tax benefit associated with share-based compensation plan other than an employee stock ownership plan (ESOP). Includes, but is not limited to, excess tax benefit.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 740<br><br> -Section 45<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6419406&amp;loc=d3e23524-113945<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AdjustmentsToAdditionalPaidInCapitalTaxEffectFromShareBasedCompensation</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CommonStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of shares of common stock outstanding. Common stock represent the ownership interest in a corporation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CommonStockSharesOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestChangeInRedemptionValue">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Change in noncontrolling interest during the period as a result of a change in the redemption value of redeemable noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterestChangeInRedemptionValue</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Decrease in noncontrolling interest balance from payment of dividends or other distributions by the non-wholly owned subsidiary or partially owned entity, included in the consolidation of the parent entity, to the noncontrolling interest holders.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterestDecreaseFromDistributionsToNoncontrollingInterestHolders</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_MinorityInterestDecreaseFromRedemptions">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Decrease in noncontrolling interest (for example, but not limited to, redeeming or purchasing the interests of noncontrolling shareholders, issuance of shares (interests) by the non-wholly owned subsidiary to the parent entity for other than cash, and a buyback of shares (interest) by the non-wholly owned subsidiary from the noncontrolling interests).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 23<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569655-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 24<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4616395-111683<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_MinorityInterestDecreaseFromRedemptions</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Increase in noncontrolling interest balance because of a business combination that occurred during the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_NoncontrollingInterestIncreaseFromBusinessCombination</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments, of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments of gain (loss) on foreign currency translation adjustments, foreign currency transactions designated and effective as economic hedges of a net investment in a foreign entity and intra-entity foreign currency transactions that are of a long-term-investment nature.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 20<br><br> -Subparagraph (b,c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationAdjustmentNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments, of (increase) decrease in accumulated other comprehensive (income) loss related to pension and other postretirement defined benefit plans.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (i-k)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_PreferredStockSharesOutstanding">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Aggregate share number for all nonredeemable preferred stock (or preferred stock redeemable solely at the option of the issuer) held by stockholders. Does not include preferred shares that have been repurchased.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_PreferredStockSharesOutstanding</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ProfitLoss">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4K<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591552-111686<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (a),(c)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4J<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4591551-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ProfitLoss</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of stockholders' equity (deficit), net of receivables from officers, directors, owners, and affiliates of the entity, attributable to both the parent and noncontrolling interests. Amount excludes temporary equity. Alternate caption for the concept is permanent equity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4568447-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4568740-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 55<br><br> -Paragraph 4I<br><br> -URI http://asc.fasb.org/extlink&amp;oid=31814832&amp;loc=SL4590271-111686<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterest</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Number of share options (or share units) exercised during the current period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21463-112644<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.3-04)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27012166&amp;loc=d3e187085-122770<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.28,29)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (c)(1)(iv)(2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 29, 30<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_StockIssuedDuringPeriodSharesStockOptionsExercised</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:sharesItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
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                <p>Value of stock issued as a result of the exercise of stock options.</p>
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                <p>Number of shares that have been repurchased during the period and are being held in treasury.</p>
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                <p>Equity impact of the cost of common and preferred stock that were repurchased during the period. Recorded using the cost method.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E2XAE">
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          <div style="width: 200px;"><strong>INCOME TAXES (JURISDICTIONS OPEN TO TAX EXAMINATIONS TABLE) (DETAILS)<br></strong></div>
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          <div>Dec. 31, 2014</div>
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                <p>The tax year(s) being audited in connection with the income tax examination.</p>
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          <div style="width: 200px;"><strong>SEGMENT INFORMATION<br></strong></div>
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border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 63,668</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 63,668</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,424</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 7,909</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; 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border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 56,538</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 96,475</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 16px"><td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Year Ended December 31, 2013</font></td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 28px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation &amp; Amortization</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income from Operations</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 890,883</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 33,884</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 75,689</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 100,996</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 100,996</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,127</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 152,485</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,201</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,965</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; 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text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 48,793</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,852</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,721</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,195,553</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (2,396)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,193,157</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 46,064</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 101,399</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 16px"><td colspan="6"  style="width: 287px; text-align:left;border-color:#000000;min-width:287px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Year Ended December 31, 2012</font></td><td   style="width: 72px; text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr><tr style="height: 28px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Gross Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Intersegment Sales</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Net Revenue</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Depreciation &amp; Amortization</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Income from Operations</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Management Services</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 923,774</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> -</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 923,774</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,714</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 60,271</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 100,846</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (74)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 100,772</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,904</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 2,258</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 101,430</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (4,582)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 96,848</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,026</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 15,714</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Customer Strategy Services</font></td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 43,358</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (1,771)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,587</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,522</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 302</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,169,408</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 72px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:72px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> (6,427)</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 68px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:68px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,162,981</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 69px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:69px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 41,166</font></td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 67px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:67px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 78,545</font></td></tr><tr style="height: 17px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 72px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:72px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 68px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:68px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 69px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:69px;">&#160;</td><td   style="width: 10px; text-align:left;border-color:#000000;min-width:10px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 67px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:67px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 20px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td colspan="9"  style="width: 330px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:330px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td colspan="2"  style="width: 98px; text-align:center;border-color:#000000;min-width:98px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 98px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:98px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 16px"><td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Capital Expenditures</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 49,630</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,007</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 32,736</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,195</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,421</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,983</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 14,423</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 6,450</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 3,390</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 393</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 486</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 544</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 67,641</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 50,364</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 40,653</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 89,683</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 44,871</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 56,339</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 852,475</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 842,342</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 851,630</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td colspan="3"  style="width: 197px; text-align:left;border-color:#000000;min-width:197px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Goodwill</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Management Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 25,871</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 19,819</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 20,288</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Growth Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,395</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 30,128</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 24,439</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Technology Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,709</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 42,153</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 185px; text-align:left;border-color:#000000;min-width:185px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Customer Strategy Services</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 29,730</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 10,087</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-bottom-style:solid;border-bottom-width:1px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 11,361</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 173px; text-align:left;border-color:#000000;min-width:173px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">Total</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 128,705</font></td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:12px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 86px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:86px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 102,743</font></td><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 12px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 86px; border-top-style:double;border-top-width:3px;text-align:left;border-color:#000000;min-width:86px;">&#160;</td></tr></table></div><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><p style='margin-top:12pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The following tables present certain financial data based upon the geographic location where the services are provided (in thousands):</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">As of and for the </font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-bottom-style:solid;border-bottom-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td colspan="7"  style="width: 304px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:304px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">Year Ended December 31,</font></td></tr><tr style="height: 16px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:center;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2014</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2013</font></td><td   style="width: 16px; border-top-style:solid;border-top-width:1px;text-align:center;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:82px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: center;">2012</font></td></tr><tr style="height: 15px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 299px; text-align:left;border-color:#000000;min-width:299px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:82px;">&#160;</td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; 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text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">575,499</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; border-top-style:solid;border-top-width:1px;border-bottom-style:double;border-bottom-width:3px;text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">555,054</font></td></tr><tr style="height: 15px"><td   style="width: 12px; 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text-align:left;border-color:#000000;min-width:82px;">&#160;</td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">United States</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 27,728</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;">$</font></td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 34,891</font></td><td   style="width: 16px; 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text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,408</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 4,124</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Latin America</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,456</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; 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text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 311</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 887</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Asia Pacific</font></td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,309</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 779</font></td><td   style="width: 16px; text-align:left;border-color:#000000;min-width:16px;">&#160;</td><td   style="width: 13px; text-align:left;border-color:#000000;min-width:13px;">&#160;</td><td   style="width: 82px; text-align:right;border-color:#000000;min-width:82px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;"> 1,004</font></td></tr><tr style="height: 16px"><td colspan="2"  style="width: 311px; text-align:left;border-color:#000000;min-width:311px;"><font style="FONT-FAMILY: Arial;FONT-SIZE: 9pt;COLOR: #000000;TEXT-ALIGN: left;">Canada</font></td><td   style="width: 13px; 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                <p>The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.</p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E6CAC">
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          <div style="width: 200px;"><strong>ACCOUNTS RECEIVABLE (SCHEDULE OF ACCOUNTS RECEIVABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
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          <div>Dec. 31, 2013</div>
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        <td class="nump"><a title="us-gaap_AccountsReceivableGrossCurrent" onclick="toggleNextSibling(this);">$ 279,857</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableGrossCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsReceivableGrossCurrent" onclick="toggleNextSibling(this);">$ 239,914</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableGrossCurrent</span><span></span></td>
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        <td class="num"><a title="us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" onclick="toggleNextSibling(this);">(3,425)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent</span><span></span></td>
        <td class="num"><a title="us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent" onclick="toggleNextSibling(this);">(3,815)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent</span><span></span></td>
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        <td class="nump"><a title="us-gaap_AccountsReceivableNetCurrent" onclick="toggleNextSibling(this);">$ 276,432</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableNetCurrent</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccountsReceivableNetCurrent" onclick="toggleNextSibling(this);">$ 236,099</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccountsReceivableNetCurrent</span><span></span></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amounts due from customers or clients, within one year of the balance sheet date (or the normal operating cycle, whichever is longer) for goods or services (including trade receivables) that have been delivered or sold in the normal course of business.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 03<br><br> -Paragraph 3<br><br> -Subparagraph a, b<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                <p>Amount due from customers or clients, within one year of the balance sheet date (or the normal operating cycle, whichever is longer), for goods or services (including trade receivables) that have been delivered or sold in the normal course of business, reduced to the estimated net realizable fair value by an allowance established by the entity of the amount it deems uncertain of collection.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>A valuation allowance for trade and other receivables due to an Entity within one year (or the normal operating cycle, whichever is longer) that are expected to be uncollectible.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 4<br><br> -Article 5<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 310<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28368275&amp;loc=d3e5074-111524<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.4)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AllowanceForDoubtfulAccountsReceivableCurrent</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
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<DESCRIPTION>IDEA: XBRL DOCUMENT
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ERCBG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>INCOME TAXES (PROVISION TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th" colspan="8">3 Months Ended</th>
        <th class="th" colspan="3">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2014</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2014</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Sep. 30, 2013</div>
        </th>
        <th class="th">
          <div>Jun. 30, 2013</div>
        </th>
        <th class="th">
          <div>Mar. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2012</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefitContinuingOperationsAbstract', window );"><strong>Current provision</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CurrentFederalTaxExpenseBenefit', window );">Federal current</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_CurrentFederalTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ (699)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentFederalTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_CurrentFederalTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ (320)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentFederalTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_CurrentFederalTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ (2,211)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentFederalTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CurrentStateAndLocalTaxExpenseBenefit', window );">State current</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CurrentStateAndLocalTaxExpenseBenefit" onclick="toggleNextSibling(this);">270</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentStateAndLocalTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_CurrentStateAndLocalTaxExpenseBenefit" onclick="toggleNextSibling(this);">150</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentStateAndLocalTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_CurrentStateAndLocalTaxExpenseBenefit" onclick="toggleNextSibling(this);">(1,013)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentStateAndLocalTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CurrentForeignTaxExpenseBenefit', window );">Foreign current</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CurrentForeignTaxExpenseBenefit" onclick="toggleNextSibling(this);">13,957</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentForeignTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_CurrentForeignTaxExpenseBenefit" onclick="toggleNextSibling(this);">13,876</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentForeignTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_CurrentForeignTaxExpenseBenefit" onclick="toggleNextSibling(this);">809</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentForeignTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_CurrentIncomeTaxExpenseBenefit', window );">Total current provision</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_CurrentIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">13,528</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_CurrentIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">13,706</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_CurrentIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(2,415)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_CurrentIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract', window );"><strong>Deferred provision (benefit)</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredFederalIncomeTaxExpenseBenefit', window );">Federal deferred</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredFederalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">10,148</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredFederalIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredFederalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">4,674</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredFederalIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredFederalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">1,215</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredFederalIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit', window );">State deferred</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">423</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">195</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">64</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredForeignIncomeTaxExpenseBenefit', window );">Foreign deferred</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="num"><a title="us-gaap_DeferredForeignIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">(1,057)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredForeignIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredForeignIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">2,023</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredForeignIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredForeignIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">1,075</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredForeignIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DeferredIncomeTaxExpenseBenefit', window );">Total deferred provision (benefit)</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">9,514</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">6,892</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_DeferredIncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">2,354</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DeferredIncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
      <tr class="reu">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_IncomeTaxExpenseBenefit', window );">Total provision for income taxes</a></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 8,971</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 5,778</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 5,417</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 2,876</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 7,995</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 6,358</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 3,854</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 2,391</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 23,042</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="nump"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ 20,598</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
        <td class="num"><a title="us-gaap_IncomeTaxExpenseBenefit" onclick="toggleNextSibling(this);">$ (61)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_IncomeTaxExpenseBenefit</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_CurrentFederalTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current federal tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Current Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6509736<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Paragraph Question 1-7<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current foreign income tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
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                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current income tax expense (benefit) pertaining to taxable income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Current Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6509736<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current state and local tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Current Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6509736<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_CurrentStateAndLocalTaxExpenseBenefit</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred federal income tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510177<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredFederalIncomeTaxExpenseBenefit</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred foreign income tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510177<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredForeignIncomeTaxExpenseBenefit</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred income tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
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              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredIncomeTaxExpenseBenefit</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of deferred state and local tax expense (benefit) pertaining to income (loss) from continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 6.I.7)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=34349781&amp;loc=d3e330036-122817<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 6<br><br> -Section I<br><br> -Subsection 7<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Deferred Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6510177<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_DeferredStateAndLocalIncomeTaxExpenseBenefit</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 235<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.4-08.(h))<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26873400&amp;loc=d3e23780-122690<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 08<br><br> -Paragraph h<br><br> -Article 4<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Glossary Income Tax Expense (or Benefit)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6515339<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 740<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 9<br><br> -Subparagraph (a),(b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6907707&amp;loc=d3e32639-109319<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_IncomeTaxExpenseBenefit</td>
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                    <td>xbrli:monetaryItemType</td>
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                    <td>duration</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EOCAC">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS (OPTION ASSUMPTIONS TABLE) (DETAILS)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2011</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardLineItems', window );"><strong>Stock Option Fair Value Assumptions [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate', window );">Risk-free interest rate</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate" onclick="toggleNextSibling(this);">2.10%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1', window );">Expected life in years</a></td>
        <td class="text">2 years 0 months 0 days<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate', window );">Expected volatility</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate" onclick="toggleNextSibling(this);">54.40%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate', window );">Dividend yield</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate" onclick="toggleNextSibling(this);">0.00%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate', window );">Weighted-average volatility</a></td>
        <td class="nump"><a title="us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate" onclick="toggleNextSibling(this);">54.40%</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate</span><span></span></td>
      </tr>
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    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The estimated dividend rate (a percentage of the share price) to be paid (expected dividends) to holders of the underlying shares over the option's term.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (f)(2)(iii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedDividendRate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
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          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Expected term of share-based compensation awards, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SAB TOPIC 14.D.2)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=27013229&amp;loc=d3e301413-122809<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (f)(2)(i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Staff Accounting Bulletin (SAB)<br><br> -Number Topic 14<br><br> -Section D<br><br> -Subsection 2<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_SharebasedCompensationArrangementBySharebasedPaymentAwardFairValueAssumptionsExpectedTerm1</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:durationItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The estimated measure of the percentage by which a share price is expected to fluctuate during a period. Volatility also may be defined as a probability-weighted measure of the dispersion of returns about the mean. The volatility of a share price is the standard deviation of the continuously compounded rates of return on the share over a specified period. That is the same as the standard deviation of the differences in the natural logarithms of the stock prices plus dividends, if any, over the period.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (f)(2)(ii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsExpectedVolatilityRate</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>num:percentItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The risk-free interest rate assumption that is used in valuing an option on its own shares.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (f)(2)(iv)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsRiskFreeInterestRate</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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          </td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Weighted average expected volatility rate of share-based compensation awards.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 718<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (f)(2)(ii)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6415400&amp;loc=d3e5070-113901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_ShareBasedCompensationArrangementByShareBasedPaymentAwardFairValueAssumptionsWeightedAverageVolatilityRate</td>
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                    <td>num:percentItemType</td>
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                    <td>na</td>
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                    <td>duration</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EHFAC">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>OTHER INTANGIBLE ASSETS (FUTURE AMORTIZATION EXPENSE TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherIntangibleAssetsAbstract', window );"><strong>OTHER INTANGIBLE ASSETS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths', window );">2015</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths" onclick="toggleNextSibling(this);">$ 10,768</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo', window );">2016</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo" onclick="toggleNextSibling(this);">10,403</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree', window );">2017</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree" onclick="toggleNextSibling(this);">9,075</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour', window );">2018</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour" onclick="toggleNextSibling(this);">7,203</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive', window );">2019</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive" onclick="toggleNextSibling(this);">6,027</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive', window );">Thereafter</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive" onclick="toggleNextSibling(this);">7,434</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive</span><span></span></td>
      </tr>
      <tr class="rou">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_FiniteLivedIntangibleAssetsNet', window );">Total, finite lived intangible assets</a></td>
        <td class="nump"><a title="us-gaap_FiniteLivedIntangibleAssetsNet" onclick="toggleNextSibling(this);">$ 50,910</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_FiniteLivedIntangibleAssetsNet</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherIntangibleAssetsAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized after the fifth fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseAfterYearFive</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized during the next fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td>xbrli:monetaryItemType</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized during the fifth fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFive</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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          </td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized during the fourth fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearFour</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
            </div>
          </td>
        </tr>
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        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized during the third fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearThree</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount of amortization expense expected to be recognized during the second fiscal year following the latest fiscal year for assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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              </div>
            </div>
          </td>
        </tr>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_FiniteLivedIntangibleAssetsNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after amortization of assets, excluding financial assets and goodwill, lacking physical substance with a finite life.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 350<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -Subparagraph (a)(1)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=26713463&amp;loc=d3e16323-109275<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_FiniteLivedIntangibleAssetsNet</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>instant</td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EME">
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          <div style="width: 200px;"><strong>EMPLOYEE COMPENSATION PLANS<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EmployeeCompensationPlansAbstract', window );"><strong>EMPLOYEE COMPENSATION PLANS [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_EmployeeCompensationPlansDisclosureTextBlock', window );">EMPLOYEE COMPENSATION PLANS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(20</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">EMPLOYEE COMPENSATION PLANS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Employee Benefit Plan</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company </font><font style="font-family:Arial;font-size:10pt;">currently </font><font style="font-family:Arial;font-size:10pt;">has </font><font style="font-family:Arial;font-size:10pt;">one</font><font style="font-family:Arial;font-size:10pt;"> 401(k) profit-sharing plan that allow</font><font style="font-family:Arial;font-size:10pt;">s</font><font style="font-family:Arial;font-size:10pt;"> participation by</font><font style="font-family:Arial;font-size:10pt;"> U.S.</font><font style="font-family:Arial;font-size:10pt;"> employees who have completed six months of service, as defined, and are 21&#160;years of age or older. Participants may defer up to 75% of their gross pay, up to a maximum limit determined by </font><font style="font-family:Arial;font-size:10pt;">U.S.</font><font style="font-family:Arial;font-size:10pt;">&#160;federal law. Participants are also eligible for a matching contribution.</font><font style="font-family:Arial;font-size:10pt;"> The Company may from time to time, at its discretion, make a &#8220;matching contribution&#8221; based on the amount and rate of the elective deferrals. The Company determines how much, if any, it will contribute for each dollar of elective deferrals.</font><font style="font-family:Arial;font-size:10pt;"> Participants vest in matching contributions over a three-year period. Company matching contributions to the 401(k) </font><font style="font-family:Arial;font-size:10pt;">plan</font><font style="font-family:Arial;font-size:10pt;">(s)</font><font style="font-family:Arial;font-size:10pt;"> totaled $</font><font style="font-family:Arial;font-size:10pt;">4.8</font><font style="font-family:Arial;font-size:10pt;">&#160;million, $</font><font style="font-family:Arial;font-size:10pt;">4.2</font><font style="font-family:Arial;font-size:10pt;">&#160;million and $</font><font style="font-family:Arial;font-size:10pt;">3.0</font><font style="font-family:Arial;font-size:10pt;">&#160;million for the years ended </font><font style="font-family:Arial;font-size:10pt;">December 31, 2014</font><font style="font-family:Arial;font-size:10pt;">, </font><font style="font-family:Arial;font-size:10pt;">2013</font><font style="font-family:Arial;font-size:10pt;"> and </font><font style="font-family:Arial;font-size:10pt;">2012</font><font style="font-family:Arial;font-size:10pt;">, respectively.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Equity Compensation Plans</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In February 1999, the Company adopted the TeleTech Holdings, Inc. 1999 Stock Option and Incentive Plan (the &#8220;1999 Plan&#8221;). The purpose of the 1999 Plan was to enable the Company to continue to (a)&#160;attract and retain high quality directors, officers, employees, consultants and independent contractors; (b)&#160;motivate such persons to promote the long-term success of the Company and its subsidiaries; and (c)&#160;induce employees of companies that are acquired by TeleTech to accept employment with TeleTech following such an acquisition. An aggregate of 14.0 million shares of common stock were reserved for issuance under the 1999 Plan, which permitted the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and restricted stock units (&#8220;RSUs&#8221;). The 1999 Plan also provided for annual equity-based compensation grants to members of the Company's Board of Directors. Options granted to employees generally vested over four to five years and had a contractual life of ten years. Options issued to Directors vested immediately and had a contractual life of ten years. In May 2009, the Company adopted a policy to issue RSUs to Directors, which generally vest over one year.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In May 2010, the Company adopted the 2010 Equity Incentive Plan (the &#8220;2010 Plan&#8221;). Upon adoption of the 2010 Plan, all authorized and unissued equity in </font><font style="font-family:Arial;font-size:10pt;">the 1999 Plan was cancelled. An aggregate of 4.0&#160;million shares of common stock has been</font><font style="font-family:Arial;font-size:10pt;"> reserved for issuance under the 2010 Plan, which permits the award of incentive stock options, non-qualified stock options, stock appreciation rights, shares of restricted common stock and </font><font style="font-family:Arial;font-size:10pt;">RSUs</font><font style="font-family:Arial;font-size:10pt;">. 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margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Restricted Stock Units</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">2012, 2013 and 2014 RSU Awards: </font><font style="font-family:Arial;font-size:10pt;">The Company granted RSUs in </font><font style="font-family:Arial;font-size:10pt;">2012, 2013 and 2014 to new and existing employees that vest over four </font><font style="font-family:Arial;font-size:10pt;">or five </font><font style="font-family:Arial;font-size:10pt;">years. The Company also granted RSUs in </font><font style="font-family:Arial;font-size:10pt;">2012, </font><font style="font-family:Arial;font-size:10pt;">2013 and 2014 to members of the Board of Directors that vest over one year. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">During 2011, the</font><font style="font-family:Arial;font-size:10pt;"> Company granted 100,000 performance-based RSUs to </font><font style="font-family:Arial;font-size:10pt;">a key employee</font><font style="font-family:Arial;font-size:10pt;"> that vest based on the Company achieving specified revenue and operating income performance in 2014.</font><font style="font-family:Arial;font-size:10pt;"> The Company determined the performance targets were not met;</font><font style="font-family:Arial;font-size:10pt;"> and</font><font style="font-family:Arial;font-size:10pt;"> therefore these RSU's did not vest</font><font style="font-family:Arial;font-size:10pt;"> and were forfeited</font><font style="font-family:Arial;font-size:10pt;">. During 2014, the Company</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">granted </font><font style="font-family:Arial;font-size:10pt;">to </font><font style="font-family:Arial;font-size:10pt;">a </font><font style="font-family:Arial;font-size:10pt;">different </font><font style="font-family:Arial;font-size:10pt;">key employee RSU's based on </font><font style="font-family:Arial;font-size:10pt;">revenue and operating income </font><font style="font-family:Arial;font-size:10pt;">performance for a </font><font style="font-family:Arial;font-size:10pt;">reporting segment</font><font style="font-family:Arial;font-size:10pt;"> of the Company; these performance conditions were partially met and therefore </font><font style="font-family:Arial;font-size:10pt;">8,394</font><font style="font-family:Arial;font-size:10pt;"> RSU's </font><font style="font-family:Arial;font-size:10pt;">were issued</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-style:italic;margin-left:0px;">Summary of RSUs:  </font><font style="font-family:Arial;font-size:10pt;">Settlement of the RSUs shall be made in shares of the Company's common stock by delivery of one share of common stock for each RSU then being settled. The Company calculates the fair value for RSUs based on the closing price of the Company's stock on the date of grant and records compensation </font><font style="font-family:Arial;font-size:10pt;">expense</font><font style="font-family:Arial;font-size:10pt;"> over the vesting period using a straight-line method. The Company factors an estimated forfeiture rate in calculating compensation </font><font style="font-family:Arial;font-size:10pt;">expense</font><font style="font-family:Arial;font-size:10pt;"> on RSUs and adjusts for actual forfeitures upon the vesting of each tranche of RSUs.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The </font><font style="font-family:Arial;font-size:10pt;">weighted average grant-date fair</font><font style="font-family:Arial;font-size:10pt;"> value of RSUs</font><font style="font-family:Arial;font-size:10pt;">, including performance-based RSUs,</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">granted</font><font style="font-family:Arial;font-size:10pt;"> during the years ended December 31, 2014, 2013, and 2012 was </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">26.92</font><font style="font-family:Arial;font-size:10pt;">, $</font><font style="font-family:Arial;font-size:10pt;">21.66</font><font style="font-family:Arial;font-size:10pt;">, and </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">15.91</font><font style="font-family:Arial;font-size:10pt;">, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">The total intrinsic value</font><font style="font-family:Arial;font-size:10pt;"> and fair value</font><font style="font-family:Arial;font-size:10pt;"> of RSUs vested during the years ended December 31, 2014, 2013, and 2012 was </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">12.4</font><font style="font-family:Arial;font-size:10pt;"> million, </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">12.3</font><font style="font-family:Arial;font-size:10pt;"> million,</font><font style="font-family:Arial;font-size:10pt;"> and</font><font style="font-family:Arial;font-size:10pt;"> </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">15.5</font><font style="font-family:Arial;font-size:10pt;"> million</font><font style="font-family:Arial;font-size:10pt;">, respectively</font><font style="font-family:Arial;font-size:10pt;">.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">A summary of the status of the Company's non-vested RSUs</font><font style="font-family:Arial;font-size:10pt;"> and performance-based RSUs</font><font style="font-family:Arial;font-size:10pt;"> and activity for the year ended December 31, 2014 is as follows:</font></p><p style='margin-top: 0pt; margin-bottom: 0pt;'></p><div><table style="border-collapse:collapse;margin-top:20px;"><tr style="height: 53px"><td   style="width: 12px; text-align:left;border-color:#000000;min-width:12px;">&#160;</td><td   style="width: 425px; text-align:center;border-color:#000000;min-width:425px;">&#160;</td><td   style="width: 88px; border-bottom-style:solid;border-bottom-width:1px;text-align:center;border-color:#000000;min-width:88px;"><font style="FONT-WEIGHT: bold;FONT-FAMILY: Arial;FONT-SIZE: 10pt;COLOR: #000000;TEXT-ALIGN: center;">Shares</font></td><td   style="width: 12px; text-align:center;border-color:#000000;min-width:12px;">&#160;</td><td colspan="2"  style="width: 87px; 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    <Log type="Info">Columns in Cash Flows statement 'Consolidated Statements of Cash Flows (USD $)' have maximum duration 365 days and at least 44 values. Shorter duration columns must have at least one fourth (11) as many values. Column '7/1/2014 - 9/30/2014' is shorter (91 days) and has only 2 values, so it is being removed.</Log>
    <Log type="Info">Columns in Cash Flows statement 'Consolidated Statements of Cash Flows (USD $)' have maximum duration 365 days and at least 44 values. Shorter duration columns must have at least one fourth (11) as many values. Column '10/1/2014 - 12/31/2014' is shorter (91 days) and has only 3 values, so it is being removed.</Log>
    <Log type="Info">'Monetary' elements on report '400210 - Disclosure - ACQUISITIONS (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '400820 - Disclosure - OTHER INTANGIBLE ASSETS (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '401030 - Disclosure - FAIR VALUE (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '401170 - Disclosure - INCOME TAXES (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '401220 - Disclosure - RESTRUCTURING CHARGES AND IMPAIRMENT LOSSES (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '401300 - Disclosure - INDEBTEDNESS (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '401620 - Disclosure - LEASES (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Shares' elements on report '402030 - Disclosure - EMPLOYEE COMPENSATION PLANS (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '402030 - Disclosure - EMPLOYEE COMPENSATION PLANS (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">'Monetary' elements on report '402100 - Disclosure - STOCK REPURCHASE PROGRAM (NARRATIVE) (DETAILS)' had a mix of different decimal attribute values.</Log>
    <Log type="Info">Process Flow-Through: 000110 - Statement - Consolidated Balance Sheets</Log>
    <Log type="Info">	Process Flow-Through: Removing column 'Dec. 31, 2012'</Log>
    <Log type="Info">	Process Flow-Through: Removing column 'Dec. 31, 2011'</Log>
    <Log type="Info">Process Flow-Through: 000111 - Statement - Consolidated Balance Sheets (Parenthetical)</Log>
    <Log type="Info">Process Flow-Through: 000120 - Statement - Consolidated Statements of Comprehensive Income (Loss)</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Dec. 31, 2014'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Sep. 30, 2014'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Jun. 30, 2014'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Mar. 31, 2014'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Dec. 31, 2013'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Sep. 30, 2013'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Jun. 30, 2013'</Log>
    <Log type="Info">	Process Flow-Through: Removing column '3 Months Ended
Mar. 31, 2013'</Log>
    <Log type="Info">Process Flow-Through: 000140 - Statement - Consolidated Statements of Cash Flows</Log>
    <Log type="Info">Process Flow-Through: 000141 - Statement - Consolidated Statements of Cash Flows (Parenthetical)</Log>
  </Logs>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0EBXAI">
      <tr>
        <th class="tl" colspan="1" rowspan="1">
          <div style="width: 200px;"><strong>DERIVATIVES (BALANCE SHEET CLASSIFICATION) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
        <th class="th">
          <div>Dec. 31, 2014</div>
        </th>
        <th class="th">
          <div>Dec. 31, 2013</div>
        </th>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">$ (29,169)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">$ (11,485)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member] | Prepaids And Other Current Assets [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=ttec_PrepaidsAndOtherCurrentAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">192</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= ttec_PrepaidsAndOtherCurrentAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=ttec_PrepaidsAndOtherCurrentAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">3,379</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= ttec_PrepaidsAndOtherCurrentAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member] | Other long-term assets</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">389</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">1,439</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member] | Other Current Liabilities [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(12,680)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(4,595)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Cash Flow [Member] | Other long-term liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(17,070)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(11,708)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Interest Rate [Member] | Cash Flow [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(1,440)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(2,152)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Interest Rate [Member] | Cash Flow [Member] | Other Current Liabilities [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(988)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(1,028)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember', window );">Designated as Hedging Instruments [Member] | Interest Rate [Member] | Cash Flow [Member] | Other long-term liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(452)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_InterestRateSwapMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_CashFlowHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_DesignatedAsHedgingInstrumentMember]" onclick="toggleNextSibling(this);">(1,124)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_InterestRateSwapMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_CashFlowHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_DesignatedAsHedgingInstrumentMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Fair Value [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">792</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">(718)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Fair Value [Member] | Prepaids And Other Current Assets [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=ttec_PrepaidsAndOtherCurrentAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">797</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= ttec_PrepaidsAndOtherCurrentAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=ttec_PrepaidsAndOtherCurrentAssetsMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">97</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= ttec_PrepaidsAndOtherCurrentAssetsMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Foreign Exchange [Member] | Fair Value [Member] | Other Current Liabilities [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">(5)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=us-gaap_ForeignExchangeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_FairValueHedgingMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">(815)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= us-gaap_ForeignExchangeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_FairValueHedgingMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Leases Derivative Contract [Member] | Embedded Derivative [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">(116)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Leases Derivative Contract [Member] | Embedded Derivative [Member] | Other Current Liabilities [Member]</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
        <td class="num"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherCurrentLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">(116)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherCurrentLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
      <tr class="rh">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember', window );">Not Designated as Hedging Instruments [Member] | Leases Derivative Contract [Member] | Embedded Derivative [Member] | Other long-term liabilities</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativesFairValueLineItems', window );"><strong>Derivatives, Fair Value [Line Items]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DerivativeFairValueOfDerivativeNet', window );">Total net derivative asset (liability)</a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="nump"><a title="us-gaap_DerivativeFairValueOfDerivativeNet[us-gaap_BalanceSheetLocationAxis=us-gaap_OtherLiabilitiesMember;us-gaap_DerivativeInstrumentRiskAxis=ttec_LeasesDerivativeContractMember;us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis=us-gaap_EmbeddedDerivativeFinancialInstrumentsMember;us-gaap_HedgingDesignationAxis=us-gaap_NondesignatedMember]" onclick="toggleNextSibling(this);">$ 0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_DerivativeFairValueOfDerivativeNet<br>/ us-gaap_BalanceSheetLocationAxis<br>= us-gaap_OtherLiabilitiesMember<br>/ us-gaap_DerivativeInstrumentRiskAxis<br>= ttec_LeasesDerivativeContractMember<br>/ us-gaap_DerivativeInstrumentsGainLossByHedgingRelationshipAxis<br>= us-gaap_EmbeddedDerivativeFinancialInstrumentsMember<br>/ us-gaap_HedgingDesignationAxis<br>= us-gaap_NondesignatedMember</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_DerivativeFairValueOfDerivativeNet">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Fair value of the assets less the liabilities of a derivative or group of derivatives.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 10<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13433-108611<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 5<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41228-113958<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 825<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28364263&amp;loc=d3e13495-108611<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 6<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6945355&amp;loc=d3e41271-113958<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>PROPERTY PLANT AND EQUIPMENT (TABLES)<br></strong></div>
        </th>
        <th class="th" colspan="1">12 Months Ended</th>
      </tr>
      <tr>
        <th class="th">
          <div>Dec. 31, 2014</div>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
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                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Tabular disclosure of physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, balances by class of assets, depreciation and depletion expense and method used, including composite depreciation, and accumulated deprecation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 360<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6391035&amp;loc=d3e2868-110229<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.13)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 13<br><br> -Subparagraph b<br><br> -Article 5<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0ELE">
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          <div style="width: 200px;"><strong>INDEBTEDNESS<br></strong></div>
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        <th class="th" colspan="1">12 Months Ended</th>
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      <tr>
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          <div>Dec. 31, 2014</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DebtDisclosureAbstract', window );"><strong>INDEBTEDNESS [ABSTRACT]</strong></a></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_DebtDisclosureTextBlock', window );">INDEBTEDNESS</a></td>
        <td class="text"><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">(</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">13</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">)</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">&#160;&#160;&#160;&#160;&#160;&#160;&#160;</font><font style="font-family:Arial;font-size:10pt;font-weight:bold;">INDEBTEDNESS</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;font-weight:bold;margin-left:0px;">Credit Facility</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">In the second quarter of</font><font style="font-family:Arial;font-size:10pt;"> 2013, the Company entered into a $700.0 million, five-year, multi-currency revolving credit facility (the &#8220;Credit Agreement&#8221;) with a syndicate of lenders which includes an accordion feature that permits the Company to request an increase in total commitments up to $1.0 billion, under certain conditions. Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA&#160;Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers. The Credit Agreement amends and restates in its entirety the Company's prior credit facility entered into during 2010 and amended in 2012.</font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Credit Agreement provides for a secured revolving credit facility that matures on June 3, 2018 with an initial maximum aggregate commitment of $700.0&#160;million. At the Company's discretion, direct borrowing options under the Credit Agreement include (</font><font style="font-family:Arial;font-size:10pt;">i</font><font style="font-family:Arial;font-size:10pt;">)&#160;Eurodollar loans with one, two, three, and six month terms, and/or (ii)&#160;overnight base rate loans. The Credit Agreement also provides for a sub-limit for loans or letters of credit in both U.S.&#160;dollars and certain foreign currencies, with direct foreign subsidiary borrowing capabilities up to 50% of the total commitment amount. The Company may increase the maximum aggregate commitment under the Credit Agreement to $1.0 billion if certain conditions are satisfied, including that the Company is not in default under the Credit Agreement at the time of the increase and that the Company obtains the commitment of the lenders participating in the increase. </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">The Company primarily utilizes its Credit Agreement to fund working capital, general operations, stock repurchases and other strategic activities, such as the acquisitions described in Note&#160;2. As of December 31, 2014, and 2013, the Company had borrowings of $100.0 million and </font><font style="font-family:Arial;font-size:10pt;">$</font><font style="font-family:Arial;font-size:10pt;">100.0</font><font style="font-family:Arial;font-size:10pt;"> million,</font><font style="font-family:Arial;font-size:10pt;"> respectively, under its Credit Agreement, and its average daily utilization was $</font><font style="font-family:Arial;font-size:10pt;">285.9</font><font style="font-family:Arial;font-size:10pt;"> million and $</font><font style="font-family:Arial;font-size:10pt;">238.1</font><font style="font-family:Arial;font-size:10pt;"> million for the years ended December 31, 2014 and 2013, respectively. After consideration for issued letters of credit under the Credit Agreement, totaling $3.2 million, the Company's remaining borrowing capacity was $596.8 million as of December 31, 2014. As of December 31, 2014, the Company was in compliance with all covenants and conditions under its Credit Agreement.</font><font style="font-family:Arial;font-size:10pt;"> </font></p><p style='margin-top:0pt; margin-bottom:8pt'><font style="font-family:Arial;font-size:10pt;margin-left:0px;">From time-to-time, the Company has unsecured, uncommitted lines of credit to support working capital for a few foreign subsidiaries. As of December 31, 2014</font><font style="font-family:Arial;font-size:10pt;"> and 2013</font><font style="font-family:Arial;font-size:10pt;">, no foreign loans were outstanding.</font></p><span></span></td>
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                <p>The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 505<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6928386&amp;loc=d3e21475-112644<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 19, 20, 22<br><br> -Article 5<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 210<br><br> -SubTopic 10<br><br> -Section S99<br><br> -Paragraph 1<br><br> -Subparagraph (SX 210.5-02.19,20,22)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6877327&amp;loc=d3e13212-122682<br><br><br><br></p>
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  <body><span style="display: none;">v2.4.1.9</span><table class="report" border="0" cellspacing="2" id="ID0E6IAG">
      <tr>
        <th class="tl" colspan="1" rowspan="2">
          <div style="width: 200px;"><strong>ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (ROLLFORWARD TABLE) (DETAILS) (USD $)<br>In Thousands, unless otherwise specified</strong></div>
        </th>
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          <div>Dec. 31, 2014</div>
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          <div>Dec. 31, 2013</div>
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        <th class="th">
          <div>Dec. 31, 2012</div>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentBeforeTaxPortionAttributableToParentAbstract', window );"><strong>Foreign Currency Translation Adjustment [Abstract]</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax', window );">Accumulated other comprehensive income (loss) - Foreign currency translation adjustment, beginning balance</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">$ (10,581)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">$ 15,673</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">$ 3,156</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax', window );">Other comprehensive loss before reclassifications - foreign currency translation adjustment</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax" onclick="toggleNextSibling(this);">(22,771)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax" onclick="toggleNextSibling(this);">(26,254)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax" onclick="toggleNextSibling(this);">12,517</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax</span><span></span></td>
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      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax', window );">Amounts reclassified from accumulated other comprehensive income (loss) - foreign currency translation adjustment</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax" onclick="toggleNextSibling(this);">0</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax</span><span></span></td>
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      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent', window );">Net current period other comprehensive income - foreign currency translation adjustment</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">(22,771)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">(26,254)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">12,517</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax', window );">Accumulated other comprehensive income (loss) - Foreign currency translation adjustment, ending balance</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(33,352)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">(10,581)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax" onclick="toggleNextSibling(this);">15,673</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</span><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDerivativesQualifyingAsHedgesNetOfTaxPortionAttributableToParentAbstract', window );"><strong>Derivative Valuation, Net of Tax</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax', window );">Aggregate unrealized net gain (loss) at beginning of year</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">(8,352)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">9,559</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">(5,852)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
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        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax', window );">Other comprehensive income (loss) before reclassifications - derivative valuation, net of tax</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(12,121)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(13,721)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">17,748</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax', window );">Amounts reclassified from accumulated other comprehensive income (loss) - derivative valuation, net of tax</a></td>
        <td class="nump"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">2,128</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
        <td class="num"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">(4,190)</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
        <td class="num"><a title="ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax" onclick="toggleNextSibling(this);">(2,337)</a><span style="display:none;white-space:normal;text-align:left;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax', window );">Net current period other comprehensive income - derivative valuation, net of tax</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">(9,993)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">(17,911)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax" onclick="toggleNextSibling(this);">15,411</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax', window );">Aggregate unrealized net gain (loss) at end of period</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">(18,345)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">(8,352)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax" onclick="toggleNextSibling(this);">9,559</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParentAbstract', window );"><strong>Other, Net of Tax</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax', window );">Accumulated other comprehensive income (loss) - other, net of tax</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(1,653)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(2,251)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(2,778)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax', window );">Other comprehensive income (loss) before reclassifications - other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax" onclick="toggleNextSibling(this);">44</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax" onclick="toggleNextSibling(this);">29</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax" onclick="toggleNextSibling(this);">(302)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax', window );">Amounts reclassified from accumulated other comprehensive income (loss) - other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax" onclick="toggleNextSibling(this);">1,032</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax" onclick="toggleNextSibling(this);">569</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax" onclick="toggleNextSibling(this);">829</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent', window );">Net current period other comprehensive income - other, net of tax</a></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">1,076</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">598</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">527</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeDefinedBenefitPlansAdjustmentNetOfTaxPortionAttributableToParent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax', window );">Accumulated other comprehensive income (loss) - other, net of tax</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(577)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(1,653)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax" onclick="toggleNextSibling(this);">(2,251)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract', window );"><strong>Totals</strong></a></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
        <td class="text">&#xA0;<span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax', window );">Accumulated other comprehensive income (loss), beginning balance</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(20,586)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">22,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">(5,474)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax', window );">Other comprehensive income before reclassifications - Totals</a></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(34,848)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">(39,946)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax</span><span></span></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax" onclick="toggleNextSibling(this);">29,963</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl custom" style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome', window );">Amounts reclassified from accumulated other comprehensive income (loss) - Totals</a></td>
        <td class="nump"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">3,160</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">(3,621)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
        <td class="num"><a title="ttec_OtherComprehensiveIncomeLossReclassifiedToIncome" onclick="toggleNextSibling(this);">(1,508)</a><span style="display:none;white-space:normal;text-align:left;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</span><span></span></td>
      </tr>
      <tr class="re">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent', window );">Net current period other comprehensive income (loss)</a></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">(31,688)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="num"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">(43,567)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent</span><span></span></td>
        <td class="nump"><a title="us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent" onclick="toggleNextSibling(this);">28,455</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent</span><span></span></td>
      </tr>
      <tr class="ro">
        <td class="pl " style="border-bottom: 0px;" valign="top"><a class="a" href="javascript:void(0);" onclick="top.Show.showAR( this, 'defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax', window );">Accumulated other comprehensive income (loss), ending balance</a></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">$ (52,274)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="num"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">$ (20,586)</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
        <td class="nump"><a title="us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax" onclick="toggleNextSibling(this);">$ 22,981</a><span style="display:none;white-space:normal;text-align:left;">us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax</span><span></span></td>
      </tr>
    </table>
    <div style="display: none;">
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The amount of gains or losses on a cash flow hedge reclassified in the period to earnings from accumulated other comprehensive income net of taxes.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_CashFlowHedgeGainLossReclassifiedToEarningsNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherComprehensiveIncomeLossReclassifiedToIncome">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Net of tax amount of the income statement impact of the reclassification of amounts from accumulated other comprehensive income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherComprehensiveIncomeLossReclassifiedToIncome</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
        </tr>
        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax, before reclassification adjustments, of total other comprehensive income.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>No definition available.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">ttec_OtherComprehensiveIncomeTotalArisingDuringPeriodNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>ttec_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_AccumulatedOtherComprehensiveIncomeLossCumulativeChangesInNetGainLossFromCashFlowHedgesEffectNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated change, net of tax, in accumulated gains and losses from derivative instruments designated and qualifying as the effective portion of cash flow hedges. Includes an entity's share of an equity investee's Increase or Decrease in deferred hedging gains or losses.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 2<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7668309&amp;loc=d3e80784-113994<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>The total of net gain (loss), prior service cost (credit), and transition assets (obligations), as well as minimum pension liability if still remaining, included in accumulated other comprehensive income associated with a defined benefit pension or other postretirement plan(s) because they have yet to be recognized as components of net periodic benefit cost.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (j-k)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 715<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361610&amp;loc=d3e1928-114920<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated adjustment, net of tax, that results from the process of translating subsidiary financial statements and foreign equity investments into the reporting currency from the functional currency of the reporting entity, net of reclassification of realized foreign currency translation gains or losses.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32022-110900<br><br><br><br>Reference 6: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 50<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6450520&amp;loc=d3e32583-110901<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_AccumulatedOtherComprehensiveIncomeLossForeignCurrencyTranslationAdjustmentNetOfTax</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Accumulated change in equity from transactions and other events and circumstances from non-owner sources, net of tax effect, at period end. Excludes Net Income (Loss), and accumulated changes in equity from transactions resulting from investments by owners and distributions to owners. Includes foreign currency translation items, certain pension adjustments, unrealized gains and losses on certain investments in debt and equity securities, other than temporary impairment (OTTI) losses related to factors other than credit losses on available-for-sale and held-to-maturity debt securities that an entity does not intend to sell and it is not more likely than not that the entity will be required to sell before recovery of the amortized cost basis, as well as changes in the fair value of derivatives related to the effective portion of a designated cash flow hedge.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14A<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669686-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 14<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e681-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 02<br><br> -Paragraph 31<br><br> -Article 5<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher SEC<br><br> -Name Regulation S-X (SX)<br><br> -Number 210<br><br> -Section 04<br><br> -Article 3<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments, of (increase) decrease in accumulated other comprehensive (income) loss related to pension and other postretirement defined benefit plans, attributable to parent entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569643-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (c)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
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                  <tr>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments of gain (loss) on foreign currency translation adjustments, foreign currency transactions designated and effective as economic hedges of a net investment in a foreign entity and intra-entity foreign currency transactions that are of a long-term-investment nature, attributable to parent entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569643-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (c)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationAdjustmentNetOfTaxPortionAttributableToParent</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax">
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount before tax and reclassification adjustments of gain (loss) on foreign currency translation adjustments, foreign currency transactions designated and effective as economic hedges of a net investment in a foreign entity and intra-entity foreign currency transactions that are of a long-term-investment nature.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (a)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 12<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32022-110900<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 20<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br>Reference 5: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 20<br><br> -Section 35<br><br> -Paragraph 3<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6939497&amp;loc=d3e30304-110892<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeForeignCurrencyTransactionAndTranslationGainLossBeforeReclassificationAndTax</td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax and reclassification adjustments, of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossDerivativesQualifyingAsHedgesNetOfTax</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of reclassification adjustment from accumulated other comprehensive income for translation gain (loss) realized upon the sale or liquidation of an investment in a foreign entity and foreign currency hedges that are designated and qualified as hedging instruments for hedges of the foreign currency exposure of a net investment in a foreign operation.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e689-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 16<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e709-108580<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 830<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 20<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6915805&amp;loc=d3e32211-110900<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossForeignCurrencyTransactionAndTranslationReclassificationAdjustmentFromAOCIRealizedUponSaleOrLiquidationNetOfTax</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of other comprehensive income (loss) attributable to parent entity.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 20<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569643-111683<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 19<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7656940&amp;loc=SL4569616-111683<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 810<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 1A<br><br> -Subparagraph (c)(3)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=18733093&amp;loc=SL4573702-111684<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent</td>
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            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Details</a><div>
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract</td>
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                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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                    <td><strong> Data Type:</strong></td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>na</td>
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                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax, before reclassification adjustments, of (increase) decrease in accumulated other comprehensive (income) loss related to pension and other postretirement benefit plans.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (i-k)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeReclassificationAdjustmentsNetOfTax</td>
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                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of reclassification adjustment from accumulated other comprehensive income (loss) for actuarial gain (loss) related to pension and other postretirement benefit plans.</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 715<br><br> -SubTopic 20<br><br> -Section 50<br><br> -Paragraph 1<br><br> -Subparagraph (i)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28361610&amp;loc=d3e1928-114920<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 15<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e689-108580<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeLossReclassificationAdjustmentFromAOCIPensionAndOtherPostretirementBenefitPlansForNetGainLossNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
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                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
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                    <td><strong> Balance Type:</strong></td>
                    <td>debit</td>
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      <table border="0" cellpadding="0" cellspacing="0" class="authRefData" style="display: none;" id="defref_us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax">
        <tr>
          <td class="hide"><a style="color: white;" href="javascript:void(0);" onclick="top.Show.hideAR();">X</a></td>
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        <tr>
          <td>
            <div class="body" style="padding: 2px;"><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">- Definition</a><div>
                <p>Amount after tax of increase (decrease) in accumulated gain (loss) from derivative instruments designated and qualifying as the effective portion of cash flow hedges and an entity's share of an equity investee's increase (decrease) in deferred hedging gain (loss).</p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ References</a><div style="display: none;">
                <p>Reference 1: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 11<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=d3e637-108580<br><br><br><br>Reference 2: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 220<br><br> -SubTopic 10<br><br> -Section 45<br><br> -Paragraph 10A<br><br> -Subparagraph (d)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=28358780&amp;loc=SL7669646-108580<br><br><br><br>Reference 3: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 30<br><br> -Section 45<br><br> -Paragraph 1<br><br> -URI http://asc.fasb.org/extlink&amp;oid=6441202&amp;loc=d3e80720-113993<br><br><br><br>Reference 4: http://www.xbrl.org/2003/role/presentationRef<br><br> -Publisher FASB<br><br> -Name Accounting Standards Codification<br><br> -Topic 815<br><br> -SubTopic 10<br><br> -Section 50<br><br> -Paragraph 4C<br><br> -Subparagraph (b)<br><br> -URI http://asc.fasb.org/extlink&amp;oid=7476318&amp;loc=SL5624171-113959<br><br><br><br></p>
              </div><a href="javascript:void(0);" onclick="top.Show.toggleNext( this );">+ Details</a><div style="display: none;">
                <table border="0" cellpadding="0" cellspacing="0">
                  <tr>
                    <td><strong> Name:</strong></td>
                    <td style="white-space:nowrap;">us-gaap_OtherComprehensiveIncomeUnrealizedGainLossOnDerivativesArisingDuringPeriodNetOfTax</td>
                  </tr>
                  <tr>
                    <td style="padding-right: 4px;white-space:nowrap;"><strong> Namespace Prefix:</strong></td>
                    <td>us-gaap_</td>
                  </tr>
                  <tr>
                    <td><strong> Data Type:</strong></td>
                    <td>xbrli:monetaryItemType</td>
                  </tr>
                  <tr>
                    <td><strong> Balance Type:</strong></td>
                    <td>credit</td>
                  </tr>
                  <tr>
                    <td><strong> Period Type:</strong></td>
                    <td>duration</td>
                  </tr>
                </table>
              </div>
            </div>
          </td>
        </tr>
      </table>
    </div>
  </body>
</html>
</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
